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1. Shard Calculation

Query:

Response:

Calculated Shard: 92 (from laksa019)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa092.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.wikihow.com/Hard-Reset-an-iPhone\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.wikihow.com/Hard-Reset-an-iPhone\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone","crawl_time":1776124731,"first_indexed_time":1507195420,"http_code":200,"src_unparsed":"com,wikihow!www,\/Hard-Reset-an-iPhone s443","src_root_hash":"12431216878206919092","history_drop_reason":null,"meta_title":"5 Ways to Hard Reset an iPhone - wikiHow","meta_descriptions":["Is your iPhone unresponsive? Performing a hard reset (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your iPhone requires pressing..."],"attrs_boilerpipe_text":"Download Article\nDownload Article\nIs your iPhone unresponsive? Performing a\nhard reset\n(or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your\niPhone\nrequires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone.\nPress and release the\nVolume Up\nbutton.\nIt's in the left side of the phone, close to the top-most edge.\n[1]\nThis method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation).\nPress and release the\nVolume Down\nbutton.\nIt's on the left side of the phone below the Volume Up button.\n[2]\nAdvertisement\nIt's on the right side of the phone. Continue holding the button until the Apple logo appears.\nThis should force-restart your unresponsive iPhone.\n[3]\nIf your iPhone still won't restart, try charging it for an hour and then trying again.\n[4]\nIf you still can't restart your iPhone, see\nFixing an iPhone that Won't Force-Restart\n.\nAdvertisement\nThe Volume Down button is on the left side of the iPhone, and the Sleep\/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears.\n[5]\nIf the reset was successful, your iPhone will restart normally.\n[6]\nIf your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see\nFixing an iPhone that Won't Force-Restart\n.\nAdvertisement\nThe Sleep\/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo.\n[7]\nYour iPhone should restart normally if the reset was successful.\n[8]\nIf your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see\nFixing an iPhone that Won't Force-Restart\n.\nAdvertisement\nConnect your iPhone\nto a computer.\nIf your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable.\n[9]\nOpen Finder (Mac) or\niTunes\n(PC).\nIf you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the\nStart menu\nor Applications folder.\n[10]\nIf you're using Finder, click your iPhone's name in the left panel under \"Locations.\" If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu).\n[11]\nPut your iPhone into\nrecovery mode\n.\nThe steps to do this vary by model:\n[12]\nModels with Face ID:\nPress and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode.\niPhone 8 or Later:\nPress and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode.\niPhone 7\/7 Plus:\nPress and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode.\niPhones with Home buttons, iPhone 6, and earlier:\nPress and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears.\nThis button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data.\n[13]\nIf this process fixes the iPhone, it will restart as normal.\nIf it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again.\nIf\nupdating the iPhone\nwas successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select\nRestore\ninstead of\nUpdate\n. This will erase all of the data on your iPhone, so do this as a last resort.\nApple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo.\n[14]\nTo reach out for support, visit\nhttps:\/\/getsupport.apple.com\n, select your model, and follow the on-screen instructions.\nAdvertisement\nSearch\nAdd New Question\nQuestion\nIf my iPhone is disabled, is there any way to get it working without losing my data?\nCommunity Answer\nIf you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it.\nQuestion\nI forgot my Restrictions passcode, how can I reset my phone?\nCommunity Answer\nIf you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select \"Find My iPhone.\" Select your device and choose \"Erase\" to reset it.\nQuestion\nI can't remember my iPhone's passcode, how can I factory reset it?\nCommunity Answer\nIf you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See\nHow to Put an iPhone into Recovery Mode\nfor detailed instructions. Note that you'll still need the Apple ID password after restoring the device.\nSee more answers\nAsk a Question\n200 characters left\nInclude your email address to get a message when this question is answered.\nSubmit\nAdvertisement\nVideo\nThanks for submitting a tip for review!\nReferences\nAbout This Article\nArticle Summary\nX\nIf you have an\niPhone 8, 8 Plus, or iPhone X\n, press the volume-up button, then volume-down, then the Power button. If you have an\niPhone 7 or 7 Plus\n, press and hold the Power and volume-down buttons for 10 seconds. If you have an\niPhone 6S or earlier\n, press and hold the Power and Home buttons for 10 seconds.\nDid this summary help you?\nThanks to all authors for creating a page that has been read 8,203,660 times.\nReader Success Stories\nLisa Smith\nMay 13, 2017\n\"You answered the specific query I Googled, what could possibly be more helpful than that? 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Learn why people **trust wikiHow**](https:\/\/www.wikihow.com\/wikiHow:Delivering-a-Trustworthy-Experience)\n\n- [Categories](https:\/\/www.wikihow.com\/Special:CategoryListing \"Special:CategoryListing\")\n- [Computers and Electronics](https:\/\/www.wikihow.com\/Category:Computers-and-Electronics \"Category:Computers and Electronics\")\n- [Telephones](https:\/\/www.wikihow.com\/Category:Telephones \"Category:Telephones\")\n- [Smartphones](https:\/\/www.wikihow.com\/Category:Smartphones \"Category:Smartphones\")\n- [IPhone](https:\/\/www.wikihow.com\/Category:IPhone \"Category:IPhone\")\n# [How to Hard Reset an iPhone](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nExplore this Article\n\nmethods\n\n[1 Force-Restarting an iPhone 8 and Later](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-8-and-Later)\n\n[2 Force-Restarting an iPhone 7 or 7 Plus](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-7-or-7-Plus)\n\n[3 Force-Restarting an iPhone 6, 6s Plus, or iPhone SE (1st Generation)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-6.2C-6s-Plus.2C-or-iPhone-SE-.281st-Generation.29)\n\n[4 Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart)\n\n[How Do You Reset Your iPhone?](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#questionmethod_How-Do-You-Reset-Your-iPhone.3F)\n\n[\\+ Show 2 more...](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[\\- Show less...](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nOther Sections\n\n[Questions & Answers](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#qa_headline)\n\n[Video](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Video)\n\n[Related Articles](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#relatedwikihows)\n\n[References](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#References)\n\n[Article Summary](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#summary_wrapper)\n\n**Co-authored by** [Luigi Oppido](https:\/\/www.wikihow.com\/Author\/Luigi-Oppido)  and [Nicole Levine, MFA](https:\/\/www.wikihow.com\/Author\/Nicole-Levine-MFA)\n\n[Last Updated: February 19, 2026](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)  [Fact Checked](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nX\n\nThis article was co-authored by [Luigi Oppido](https:\/\/www.wikihow.com\/Author\/Luigi-Oppido) and by wikiHow staff writer, [Nicole Levine, MFA](https:\/\/www.wikihow.com\/Author\/Nicole-Levine-MFA). Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over 7 years.   \n  \n There are [7 references](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#References) cited in this article, which can be found at the bottom of the page.   \n  \n This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.   \n  \n This article has been viewed 8,203,660 times.\n\nIs your iPhone unresponsive? Performing a [hard reset](https:\/\/www.wikihow.com\/What-Is-the-Difference-Between-a-Hard-Reset-and-Factory-Reset \"What Is the Difference Between a Hard Reset and Factory Reset\") (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your [iPhone](https:\/\/www.wikihow.com\/Use-an-iPhone \"Use an iPhone\") requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone.\n## Steps\nMethod 1\n\nMethod 1 of 4:\n\n### Force-Restarting an iPhone 8 and Later\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n1. [![Step 1 Press and release...](https:\/\/www.wikihow.com\/images\/thumb\/c\/c1\/Hard-Reset-an-iPhone-Step-1-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-1-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-1-Version-7.jpg)\n   1\n   **Press and release the [**Volume Up**](https:\/\/www.wikihow.com\/Increase-the-Volume-on-iPhone \"Increase the Volume on iPhone\") button.** It's in the left side of the phone, close to the top-most edge.[\\[1\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-1) X Research source\n   \n   - This method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation).\n2. [![Step 2 Press and release...](https:\/\/www.wikihow.com\/images\/thumb\/8\/86\/Hard-Reset-an-iPhone-Step-2-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-2-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-2-Version-7.jpg)\n   2\n   **Press and release the [**Volume Down**](https:\/\/www.wikihow.com\/Limit-the-Volume-on-an-iPad-or-iPhone \"Limit the Volume on an iPad or iPhone\") button.** It's on the left side of the phone below the Volume Up button.[\\[2\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-2) X Research source\n   Advertisement\n3. [![Step 3 Press and hold the side button.](https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Hard-Reset-an-iPhone-Step-3-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-3-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-3-Version-7.jpg)\n   3\n   **Press and hold the side button.** It's on the right side of the phone. Continue holding the button until the Apple logo appears.\n4. [![Step 4 Release your finger once the Apple logo appears.](https:\/\/www.wikihow.com\/images\/thumb\/0\/0f\/Hard-Reset-an-iPhone-Step-4-Version-6.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-4-Version-6.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-4-Version-6.jpg)\n   4\n   **Release your finger once the Apple logo appears.** This should force-restart your unresponsive iPhone.[\\[3\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-3) X Research source\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again.[\\[4\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-4) X Research source     If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\nMethod 2\n\nMethod 2 of 4:\n\n### Force-Restarting an iPhone 7 or 7 Plus\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n1. [![Step 1 Press and hold the Volume Down button and Sleep\/Wake button.](https:\/\/www.wikihow.com\/images\/thumb\/4\/43\/Hard-Reset-an-iPhone-Step-5-Version-6.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-5-Version-6.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-5-Version-6.jpg)\n   1\n   **Press and hold the Volume Down button and Sleep\/Wake button.** The Volume Down button is on the left side of the iPhone, and the Sleep\/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears.[\\[5\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-5) X Research source\n2. [![Step 2 Release the buttons when you see the Apple logo.](https:\/\/www.wikihow.com\/images\/thumb\/3\/30\/Hard-Reset-an-iPhone-Step-6-Version-5.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-6-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-6-Version-5.jpg)\n   2\n   **Release the buttons when you see the Apple logo.** If the reset was successful, your iPhone will restart normally.[\\[6\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-6) X Research source\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\nMethod 3\n\nMethod 3 of 4:\n\n### Force-Restarting an iPhone 6, 6s Plus, or iPhone SE (1st Generation)\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n1. [![Step 1 Press and hold the Sleep\/Wake button and the Home button.](https:\/\/www.wikihow.com\/images\/thumb\/e\/e2\/Hard-Reset-an-iPhone-Step-2-Version-5.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-2-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-2-Version-5.jpg)\n   1\n   **Press and hold the Sleep\/Wake button and the Home button.** The Sleep\/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo.[\\[7\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-7) X Research source\n2. [![Step 2 Release the buttons when the Apple logo appears.](https:\/\/www.wikihow.com\/images\/thumb\/a\/af\/Hard-Reset-an-iPhone-Step-3-Version-5.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-3-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-3-Version-5.jpg)\n   2\n   **Release the buttons when the Apple logo appears.** Your iPhone should restart normally if the reset was successful.[\\[8\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-8) X Research source\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\nMethod 4\n\nMethod 4 of 4:\n\n### Fixing an iPhone that Won't Force-Restart\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n1. [![Step 1 Connect your iPhone...](https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Hard-Reset-an-iPhone-Step-9-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-9-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-9-Version-4.jpg)\n   1\n   [**Connect your iPhone**](https:\/\/www.wikihow.com\/Connect-Your-iPhone-to-Your-Computer \"Connect Your iPhone to Your Computer\") **to a computer.** If your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable.[\\[9\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-9) X Research source\n2. [![Step 2 Open Finder (Mac)...](https:\/\/www.wikihow.com\/images\/thumb\/6\/6a\/Hard-Reset-an-iPhone-Step-10-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-10-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-10-Version-4.jpg)\n   2\n   **Open Finder (Mac) or [**iTunes**](https:\/\/www.wikihow.com\/Restore-an-iPhone-from-iTunes-on-PC-or-Mac \"Restore an iPhone from iTunes on PC or Mac\") (PC).** If you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the [Start menu](https:\/\/www.wikihow.com\/Use-the-Windows-10-Start-Menu \"Use the Windows 10 Start Menu\") or Applications folder.[\\[10\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-10) X Research source\n3. [![Step 3 Locate your iPhone.](https:\/\/www.wikihow.com\/images\/thumb\/e\/ed\/Hard-Reset-an-iPhone-Step-11-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-11-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-11-Version-4.jpg)\n   3\n   **Locate your iPhone.** If you're using Finder, click your iPhone's name in the left panel under \"Locations.\" If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu).[\\[11\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-11) X Research source\n4. [![Step 4 Put your iPhone...](https:\/\/www.wikihow.com\/images\/thumb\/a\/ae\/Hard-Reset-an-iPhone-Step-21-Version-2.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-21-Version-2.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-21-Version-2.jpg)\n   4\n   **Put your iPhone into [**recovery mode**](https:\/\/www.wikihow.com\/Put-an-iPod-or-iPhone-into-Recovery-Mode \"Put an iPod or iPhone into Recovery Mode\").** The steps to do this vary by model:[\\[12\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-12) X Research source\n   \n   - **Models with Face ID:** Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode.\n   - **iPhone 8 or Later:** Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode.\n   - **iPhone 7\/7 Plus:** Press and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode.\n   - **iPhones with Home buttons, iPhone 6, and earlier:** Press and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears.\n5. [![Step 5 Click the Update button on your computer.](https:\/\/www.wikihow.com\/images\/thumb\/a\/ac\/Hard-Reset-an-iPhone-Step-13-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-13-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-13-Version-4.jpg)\n   5\n   **Click the **Update** button on your computer.** This button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data.[\\[13\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-13) X Research source\n   \n   - If this process fixes the iPhone, it will restart as normal.\n   - If it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again.\n   - If [updating the iPhone](https:\/\/www.wikihow.com\/Update-Your-iPhone \"Update Your iPhone\") was successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select **Restore** instead of **Update**. This will erase all of the data on your iPhone, so do this as a last resort.\n6. [![Step 6 Contact Apple Support if your iPhone still won't restart.](https:\/\/www.wikihow.com\/images\/thumb\/0\/04\/Hard-Reset-an-iPhone-Step-14-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-14-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-14-Version-4.jpg)\n   6\n   **Contact Apple Support if your iPhone still won't restart.** Apple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo.[\\[14\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-14) X Research source     To reach out for support, visit <https:\/\/getsupport.apple.com>, select your model, and follow the on-screen instructions.\n### How Do You Reset Your iPhone?\n## Community Q\\&A\nSearch\n\n[Add New Question]()\n\n- Question\n  \n  If my iPhone is disabled, is there any way to get it working without losing my data?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/0\/0a\/CommunityAvatar1.png\/-crop-104-104-104px-CommunityAvatar1.png)\n  \n  Community Answer\n  \n  If you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it.\n  \n  **Thanks! We're glad this was helpful.**  \n   **Thank you for your feedback.**  \n    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \\$1 helps us in our mission.  [Support wikiHow](https:\/\/www.wikihow.com\/wikiHow:Contribute)\n  \n  [Yes](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [No](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n  \n  [Not Helpful 67](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [Helpful 88](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n- Question\n  \n  I forgot my Restrictions passcode, how can I reset my phone?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/0\/0a\/CommunityAvatar1.png\/-crop-104-104-104px-CommunityAvatar1.png)\n  \n  Community Answer\n  \n  If you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select \"Find My iPhone.\" Select your device and choose \"Erase\" to reset it.\n  \n  **Thanks! We're glad this was helpful.**  \n   **Thank you for your feedback.**  \n    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \\$1 helps us in our mission.  [Support wikiHow](https:\/\/www.wikihow.com\/wikiHow:Contribute)\n  \n  [Yes](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [No](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n  \n  [Not Helpful 75](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [Helpful 101](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n- Question\n  \n  I can't remember my iPhone's passcode, how can I factory reset it?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/f\/f2\/CommunityAvatar3.png\/-crop-104-104-104px-CommunityAvatar3.png)\n  \n  Community Answer\n  \n  If you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See [How to Put an iPhone into Recovery Mode](https:\/\/www.wikihow.com\/Put-an-iPod-or-iPhone-into-Recovery-Mode) for detailed instructions. Note that you'll still need the Apple ID password after restoring the device.\n  \n  **Thanks! We're glad this was helpful.**  \n   **Thank you for your feedback.**  \n    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \\$1 helps us in our mission.  [Support wikiHow](https:\/\/www.wikihow.com\/wikiHow:Contribute)\n  \n  [Yes](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [No](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n  \n  [Not Helpful 64](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [Helpful 83](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[See more answers](https:\/\/www.wikihow.com\/Questions\/Hard-Reset-an-iPhone#offset=3)\n\nAsk a Question\n\n200 characters left\n\nInclude your email address to get a message when this question is answered.\n\n[Submit]()\n\nAdvertisement\n## Video\n## Tips\nSubmit a Tip\n\nAll tip submissions are carefully reviewed before being published\n\nName\n\nPlease provide your name and last initial\n\n[Submit](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nThanks for submitting a tip for review\\!\n\n## You Might Also Like\n[![Reboot an iPhone](https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Reboot-an-iPhone-Step-19.jpg\/-crop-342-184-245px-Reboot-an-iPhone-Step-19.jpg.webp) 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References\n1. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-1) <https:\/\/support.apple.com\/guide\/iphone\/force-restart-iphone-iph8903c3ee6\/ios>\n2. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-2) <https:\/\/support.apple.com\/guide\/iphone\/force-restart-iphone-iph8903c3ee6\/ios>\n3. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-3) <https:\/\/support.apple.com\/guide\/iphone\/force-restart-iphone-iph8903c3ee6\/ios>\n4. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-4) <https:\/\/support.apple.com\/en-us\/116940>\n5. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-5) <https:\/\/support.apple.com\/guide\/iphone\/iph8903c3ee6\/15.0>\n6. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-6) <https:\/\/support.apple.com\/guide\/iphone\/iph8903c3ee6\/15.0>\n7. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-7) <https:\/\/support.apple.com\/guide\/iphone\/iph8903c3ee6\/15.0>\n8. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-8) <https:\/\/support.apple.com\/guide\/iphone\/iph8903c3ee6\/15.0>\n9. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-9) <https:\/\/support.apple.com\/en-us\/108964>\n\n[More References (5)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#aiinfo)\n\n1. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-10) <https:\/\/support.apple.com\/en-us\/109046>\n2. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-11) <https:\/\/support.apple.com\/en-us\/108392>\n3. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-12) <https:\/\/support.apple.com\/en-us\/118106>\n4. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-13) <https:\/\/support.apple.com\/en-us\/109046>\n5. [↑](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_ref-14) <https:\/\/support.apple.com\/en-us\/116940>\n\n## About This Article\n![Luigi Oppido](https:\/\/www.wikihow.com\/images\/thumb\/c\/c0\/Luigi_oppido.png\/-crop-100-100-100px-Luigi_oppido.png)\n\nCo-authored by:\n\n[Luigi Oppido](https:\/\/www.wikihow.com\/Author\/Luigi-Oppido)\n\nComputer & Tech Specialist\n\nThis article was co-authored by [Luigi Oppido](https:\/\/www.wikihow.com\/Author\/Luigi-Oppido) and by wikiHow staff writer, [Nicole Levine, MFA](https:\/\/www.wikihow.com\/Author\/Nicole-Levine-MFA). Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over 7 years. This article has been viewed 8,203,660 times.\n\nHow helpful is this?\n\nCo-authors: 91\n\nUpdated: February 19, 2026\n\nViews: 8,203,660\n\nCategories: [IPhone](https:\/\/www.wikihow.com\/Category:IPhone \"Category:IPhone\")\n\n[Article SummaryX](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#summary_wrapper)\n\nIf you have an **iPhone 8, 8 Plus, or iPhone X**, press the volume-up button, then volume-down, then the Power button. If you have an **iPhone 7 or 7 Plus**, press and hold the Power and volume-down buttons for 10 seconds. If you have an **iPhone 6S or earlier**, press and hold the Power and Home buttons for 10 seconds.\n\nDid this summary help you?\n\nYes\n\nNo\n\n[In other languages](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#other_languages)\n\n[French](https:\/\/fr.wikihow.com\/r%C3%A9initialiser-un-iPhone)\n\n[Italian](https:\/\/www.wikihow.it\/Effettuare-il-Riavvio-Forzato-di-un-iPhone)\n\n[German](https:\/\/de.wikihow.com\/Ein-iPhone-mit-Hard-Reset-zur%C3%BCcksetzen)\n\n[Portuguese](https:\/\/pt.wikihow.com\/Reinicializar-um-iPhone-Manualmente)\n\n[Dutch](https:\/\/nl.wikihow.com\/Je-iPhone-een-harde-reset-geven)\n\n[Russian](https:\/\/ru.wikihow.com\/%D1%81%D0%B4%D0%B5%D0%BB%D0%B0%D1%82%D1%8C-%D1%81%D0%B1%D1%80%D0%BE%D1%81-iPhone)\n\n[Chinese](https:\/\/zh.wikihow.com\/%E7%A1%AC%E9%87%8D%E5%90%AFiPhone)\n\n[Indonesian](https:\/\/id.wikihow.com\/Melakukan-Hard-Reset-pada-iPhone)\n\n[Thai](https:\/\/th.wikihow.com\/%E0%B8%97%E0%B8%B3-Hard-Reset-iPhone)\n\n[Hindi](https:\/\/hi.wikihow.com\/%E0%A4%8F%E0%A4%95-%E0%A4%86%E0%A4%88%E0%A4%AB%E0%A4%BC%E0%A5%8B%E0%A4%A8-%E0%A4%95%E0%A5%8B-%E0%A4%B9%E0%A4%BE%E0%A4%B0%E0%A5%8D%E0%A4%A1-%E0%A4%B0%E0%A5%80%E0%A4%B8%E0%A5%87%E0%A4%9F-%E0%A4%95%E0%A4%B0%E0%A5%87%E0%A4%82)\n\n[Korean](https:\/\/ko.wikihow.com\/%EC%95%84%EC%9D%B4%ED%8F%B0-%EB%A6%AC%EC%85%8B%ED%95%98%EB%8A%94-%EB%B0%A9%EB%B2%95)\n\n[Arabic](https:\/\/ar.wikihow.com\/%D8%A5%D8%B9%D8%A7%D8%AF%D8%A9-%D8%B6%D8%A8%D8%B7-%D8%AC%D9%87%D8%A7%D8%B2-%D8%A7%D9%84%D8%A3%D9%8A%D9%81%D9%88%D9%86)\n\n[Czech](https:\/\/www.wikihow.cz\/Jak-ud%C4%9Blat-hard-reset-na-iPhone)\n\n[Vietnamese](https:\/\/www.wikihow.vn\/Kh%C3%B4i-ph%E1%BB%A5c-c%C3%A0i-%C4%91%E1%BA%B7t-iPhone-b%E1%BA%B1ng-ph%C3%ADm-c%E1%BB%A9ng)\n\n[Turkish](https:\/\/www.wikihow.com.tr\/iPhone-Nas%C4%B1l-Yeniden-Ba%C5%9Flat%C4%B1l%C4%B1r)\n\n[Persian](https:\/\/www.wikihowfarsi.com\/%D8%A2%DB%8C%D9%81%D9%88%D9%86-%D8%AE%D9%88%D8%AF-%D8%B1%D8%A7-Hard-Reset-\$%D9%87%D8%A7%D8%B1%D8%AF-%D8%B1%DB%8C%D8%B3%D8%AA\$-%DA%A9%D9%86%DB%8C%D9%85)\n\n[Japanese](https:\/\/www.wikihow.jp\/iPhone%E3%82%92%E3%83%AA%E3%82%BB%E3%83%83%E3%83%88%E3%81%99%E3%82%8B)\n\n[Spanish](https:\/\/es.wikihow.com\/hacer-una-restauraci%C3%B3n-de-f%C3%A1brica-en-un-iPhone)\n\n- [Print](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n- [Send fan mail to authors](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nThanks to all authors for creating a page that has been read 8,203,660 times.\n\n## Reader Success Stories\n- ![Lisa Smith](https:\/\/www.wikihow.com\/images\/thumb\/f\/f5\/CommunityAvatar4.png\/-crop-72-72-72px-CommunityAvatar4.png)\n  \n  Lisa Smith\n  \n  May 13, 2017\n  \"You answered the specific query I Googled, what could possibly be more helpful than that? Maybe just having that answer come up, instead of that and 30 other answers to 30 other questions I did not ask. Not complaining, you always have the answers.\"...\" [more](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[More reader stories](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [Hide reader stories](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[Share your story](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n## Is this article up to date?\nYes\n\nNo\n\n[![](https:\/\/www.wikihow.com\/images\/4\/40\/Tech_v12_stock_728x180.jpg)![](https:\/\/www.wikihow.com\/images\/4\/40\/Tech_v12_stock_728x180.jpg)](https:\/\/www.wikihow.com\/Tech-Help-Pro?utm_source=wikihow&utm_medium=bottom&utm_campaign=tech_v12_stock)\n\nAdvertisement\n\nCookies make wikiHow better. 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Not complaining, you always have the answers.\"...\" [more](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n![Anonymous](https:\/\/www.wikihow.com\/images\/thumb\/b\/b0\/CommunityAvatar2.png\/-crop-72-72-72px-CommunityAvatar2.png)\n\nAnonymous\n\nNov 19, 2016\n\n\"Black screen. Thought phone was unusable till I found this article. Just saved me a LOT of money.\"\n\n![Anonymous](https:\/\/www.wikihow.com\/images\/thumb\/b\/b0\/CommunityAvatar2.png\/-crop-72-72-72px-CommunityAvatar2.png)\n\nAnonymous\n\nJan 24, 2017\n\n\"Love the broken-down instructions and simple visuals\/photos that went along with each process.\"\n\n![Rachit Bhansali](https:\/\/www.wikihow.com\/images\/thumb\/b\/b0\/CommunityAvatar2.png\/-crop-72-72-72px-CommunityAvatar2.png)\n\nRachit Bhansali\n\nNov 3, 2016\n\n\"First method worked for me, as well as tips like, \"if it takes time, don't worry.\"\"\n\n![J.I. 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McLean\n\nJun 22, 2016\n\n\"Found tips for iPhone very useful and interesting.\"\n\n[Share yours\\!](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [More success stories](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone) [Hide success stories](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n### Quizzes & Games\n[![Can We Guess If You Have an iPhone or Android?](https:\/\/www.wikihow.com\/images\/thumb\/6\/66\/What-Will-I-Miss-Switching-from-iPhone-to-Android-Step-2-Version-2.jpg\/-crop-127-140-127px-What-Will-I-Miss-Switching-from-iPhone-to-Android-Step-2-Version-2.jpg.webp) Can We Guess If You Have an iPhone or Android?![](https:\/\/www.wikihow.com\/images\/thumb\/6\/66\/What-Will-I-Miss-Switching-from-iPhone-to-Android-Step-2-Version-2.jpg\/-crop-127-140-127px-What-Will-I-Miss-Switching-from-iPhone-to-Android-Step-2-Version-2.jpg)Analyze Me](https:\/\/www.wikihow.com\/Generator\/IPhone-or-Android-Guesser)\n\n[![The Impossible Quiz](https:\/\/www.wikihow.com\/images\/thumb\/1\/1e\/Impossible_quiz.png\/-crop-127-140-127px-Impossible_quiz.png.webp) The Impossible Quiz![](https:\/\/www.wikihow.com\/images\/thumb\/1\/1e\/Impossible_quiz.png\/-crop-127-140-127px-Impossible_quiz.png)Take Quiz](https:\/\/www.wikihow.com\/The-Impossible-Quiz)\n\n[![How Good Are My Survival Instincts Quiz](https:\/\/www.wikihow.com\/images\/thumb\/3\/38\/Survival_instinct_quiz.png\/-crop-127-140-127px-Survival_instinct_quiz.png.webp) How Good Are My Survival Instincts Quiz![](https:\/\/www.wikihow.com\/images\/thumb\/3\/38\/Survival_instinct_quiz.png\/-crop-127-140-127px-Survival_instinct_quiz.png)Take Quiz](https:\/\/www.wikihow.com\/Survival-Instinct-Quiz)\n\n[![What Chakra Do I Need to Balance Quiz](https:\/\/www.wikihow.com\/images\/thumb\/3\/3e\/Chakra-Test.png\/-crop-127-140-127px-Chakra-Test.png.webp) What Chakra Do I Need to Balance Quiz![](https:\/\/www.wikihow.com\/images\/thumb\/3\/3e\/Chakra-Test.png\/-crop-127-140-127px-Chakra-Test.png)Take Quiz](https:\/\/www.wikihow.com\/Chakra-Test)\n\n### You Might Also Like\n[![Reboot an iPhone](https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Reboot-an-iPhone-Step-19.jpg\/-crop-127-140-127px-Reboot-an-iPhone-Step-19.jpg.webp) How to Reboot & Reset Your iPhone![](https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Reboot-an-iPhone-Step-19.jpg\/-crop-127-140-127px-Reboot-an-iPhone-Step-19.jpg)](https:\/\/www.wikihow.com\/Reboot-an-iPhone)\n\n[![IPhone Flashing Apple Logo](https:\/\/www.wikihow.com\/images\/thumb\/d\/dd\/Test-Your-Batteries-Step-16.jpg\/-crop-127-140-127px-Test-Your-Batteries-Step-16.jpg.webp)6 Ways to Fix an iPhone Stuck on the Apple Logo![](https:\/\/www.wikihow.com\/images\/thumb\/d\/dd\/Test-Your-Batteries-Step-16.jpg\/-crop-127-140-127px-Test-Your-Batteries-Step-16.jpg)](https:\/\/www.wikihow.com\/IPhone-Flashing-Apple-Logo)\n\n[![Get an iPhone Out of Recovery Mode](https:\/\/www.wikihow.com\/images\/thumb\/d\/d4\/Get-an-iPhone-Out-of-Recovery-Mode-Step-9-Version-4.jpg\/-crop-127-140-127px-Get-an-iPhone-Out-of-Recovery-Mode-Step-9-Version-4.jpg.webp) How to Get an iPhone Out of Recovery Mode![](https:\/\/www.wikihow.com\/images\/thumb\/d\/d4\/Get-an-iPhone-Out-of-Recovery-Mode-Step-9-Version-4.jpg\/-crop-127-140-127px-Get-an-iPhone-Out-of-Recovery-Mode-Step-9-Version-4.jpg)](https:\/\/www.wikihow.com\/Get-an-iPhone-Out-of-Recovery-Mode)\n\n[![Unfreeze an iPhone](https:\/\/www.wikihow.com\/images\/thumb\/3\/3c\/Unfreeze-an-iPhone-Step-33-Version-2.jpg\/-crop-127-140-127px-Unfreeze-an-iPhone-Step-33-Version-2.jpg.webp) How to Unfreeze an iPhone![](https:\/\/www.wikihow.com\/images\/thumb\/3\/3c\/Unfreeze-an-iPhone-Step-33-Version-2.jpg\/-crop-127-140-127px-Unfreeze-an-iPhone-Step-33-Version-2.jpg)](https:\/\/www.wikihow.com\/Unfreeze-an-iPhone)\n\n### Trending Articles\n[![Princess Treatment vs Bare Minimum Quiz](https:\/\/www.wikihow.com\/images\/thumb\/c\/c9\/Treat-Your-Girlfriend-Like-a-Princess-Step-1-Version-4.jpg\/-crop-127-140-127px-Treat-Your-Girlfriend-Like-a-Princess-Step-1-Version-4.jpg.webp) Princess Treatment vs Bare Minimum Quiz![](https:\/\/www.wikihow.com\/images\/thumb\/c\/c9\/Treat-Your-Girlfriend-Like-a-Princess-Step-1-Version-4.jpg\/-crop-127-140-127px-Treat-Your-Girlfriend-Like-a-Princess-Step-1-Version-4.jpg)](https:\/\/www.wikihow.com\/Relationships\/Princess-Treatment-Quiz)\n\n[![Is My Boyfriend Secretly Gay? 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Please contact [support@wikihow.pro](mailto:support@wikihow.pro).\n\nSomething went wrong\n\n[Dismiss]()","attrs_readable_markdown":"[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\n[![PDF download](https:\/\/www.wikihow.com\/extensions\/wikihow\/socialstamp\/images\/icon-pdf.svg) Download Article](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n\nIs your iPhone unresponsive? Performing a [hard reset](https:\/\/www.wikihow.com\/What-Is-the-Difference-Between-a-Hard-Reset-and-Factory-Reset \"What Is the Difference Between a Hard Reset and Factory Reset\") (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your [iPhone](https:\/\/www.wikihow.com\/Use-an-iPhone \"Use an iPhone\") requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone.\n\n1. [![Step 1 Press and release...](https:\/\/www.wikihow.com\/images\/thumb\/c\/c1\/Hard-Reset-an-iPhone-Step-1-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-1-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-1-Version-7.jpg)\n   **Press and release the [**Volume Up**](https:\/\/www.wikihow.com\/Increase-the-Volume-on-iPhone \"Increase the Volume on iPhone\") button.** It's in the left side of the phone, close to the top-most edge.[\\[1\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-1)\n   \n   - This method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation).\n2. [![Step 2 Press and release...](https:\/\/www.wikihow.com\/images\/thumb\/8\/86\/Hard-Reset-an-iPhone-Step-2-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-2-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-2-Version-7.jpg)\n   **Press and release the [**Volume Down**](https:\/\/www.wikihow.com\/Limit-the-Volume-on-an-iPad-or-iPhone \"Limit the Volume on an iPad or iPhone\") button.** It's on the left side of the phone below the Volume Up button.[\\[2\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-2)\n   Advertisement\n3. [![Step 3 Press and hold the side button.](https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Hard-Reset-an-iPhone-Step-3-Version-7.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-3-Version-7.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-3-Version-7.jpg)\n   It's on the right side of the phone. Continue holding the button until the Apple logo appears.\n4. [![Step 4 Release your finger once the Apple logo appears.](https:\/\/www.wikihow.com\/images\/thumb\/0\/0f\/Hard-Reset-an-iPhone-Step-4-Version-6.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-4-Version-6.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-4-Version-6.jpg)\n   This should force-restart your unresponsive iPhone.[\\[3\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-3)\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again.[\\[4\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-4)  If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\n1. [![Step 1 Press and hold the Volume Down button and Sleep\/Wake button.](https:\/\/www.wikihow.com\/images\/thumb\/4\/43\/Hard-Reset-an-iPhone-Step-5-Version-6.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-5-Version-6.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-5-Version-6.jpg)\n   The Volume Down button is on the left side of the iPhone, and the Sleep\/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears.[\\[5\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-5)\n2. [![Step 2 Release the buttons when you see the Apple logo.](https:\/\/www.wikihow.com\/images\/thumb\/3\/30\/Hard-Reset-an-iPhone-Step-6-Version-5.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-6-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-6-Version-5.jpg)\n   If the reset was successful, your iPhone will restart normally.[\\[6\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-6)\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\n1. [![Step 1 Press and hold the Sleep\/Wake button and the Home button.](https:\/\/www.wikihow.com\/images\/thumb\/e\/e2\/Hard-Reset-an-iPhone-Step-2-Version-5.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-2-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-2-Version-5.jpg)\n   The Sleep\/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo.[\\[7\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-7)\n2. [![Step 2 Release the buttons when the Apple logo appears.](https:\/\/www.wikihow.com\/images\/thumb\/a\/af\/Hard-Reset-an-iPhone-Step-3-Version-5.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-3-Version-5.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-3-Version-5.jpg)\n   Your iPhone should restart normally if the reset was successful.[\\[8\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-8)\n   \n   - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart).\n\n1. [![Step 1 Connect your iPhone...](https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Hard-Reset-an-iPhone-Step-9-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-9-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-9-Version-4.jpg)\n   [**Connect your iPhone**](https:\/\/www.wikihow.com\/Connect-Your-iPhone-to-Your-Computer \"Connect Your iPhone to Your Computer\") **to a computer.** If your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable.[\\[9\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-9)\n2. [![Step 2 Open Finder (Mac)...](https:\/\/www.wikihow.com\/images\/thumb\/6\/6a\/Hard-Reset-an-iPhone-Step-10-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-10-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-10-Version-4.jpg)\n   **Open Finder (Mac) or [**iTunes**](https:\/\/www.wikihow.com\/Restore-an-iPhone-from-iTunes-on-PC-or-Mac \"Restore an iPhone from iTunes on PC or Mac\") (PC).** If you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the [Start menu](https:\/\/www.wikihow.com\/Use-the-Windows-10-Start-Menu \"Use the Windows 10 Start Menu\") or Applications folder.[\\[10\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-10)\n3. [![Step 3 Locate your iPhone.](https:\/\/www.wikihow.com\/images\/thumb\/e\/ed\/Hard-Reset-an-iPhone-Step-11-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-11-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-11-Version-4.jpg)\n   If you're using Finder, click your iPhone's name in the left panel under \"Locations.\" If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu).[\\[11\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-11)\n4. [![Step 4 Put your iPhone...](https:\/\/www.wikihow.com\/images\/thumb\/a\/ae\/Hard-Reset-an-iPhone-Step-21-Version-2.jpg\/v4-459px-Hard-Reset-an-iPhone-Step-21-Version-2.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-21-Version-2.jpg)\n   **Put your iPhone into [**recovery mode**](https:\/\/www.wikihow.com\/Put-an-iPod-or-iPhone-into-Recovery-Mode \"Put an iPod or iPhone into Recovery Mode\").** The steps to do this vary by model:[\\[12\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-12)\n   \n   - **Models with Face ID:** Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode.\n   - **iPhone 8 or Later:** Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode.\n   - **iPhone 7\/7 Plus:** Press and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode.\n   - **iPhones with Home buttons, iPhone 6, and earlier:** Press and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears.\n5. [![Step 5 Click the Update button on your computer.](https:\/\/www.wikihow.com\/images\/thumb\/a\/ac\/Hard-Reset-an-iPhone-Step-13-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-13-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-13-Version-4.jpg)\n   This button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data.[\\[13\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-13)\n   \n   - If this process fixes the iPhone, it will restart as normal.\n   - If it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again.\n   - If [updating the iPhone](https:\/\/www.wikihow.com\/Update-Your-iPhone \"Update Your iPhone\") was successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select **Restore** instead of **Update**. This will erase all of the data on your iPhone, so do this as a last resort.\n6. [![Step 6 Contact Apple Support if your iPhone still won't restart.](https:\/\/www.wikihow.com\/images\/thumb\/0\/04\/Hard-Reset-an-iPhone-Step-14-Version-4.jpg\/v4-460px-Hard-Reset-an-iPhone-Step-14-Version-4.jpg)](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#\/Image:Hard-Reset-an-iPhone-Step-14-Version-4.jpg)\n   Apple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo.[\\[14\\]](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#_note-14)  To reach out for support, visit [https:\/\/getsupport.apple.com](https:\/\/getsupport.apple.com\/), select your model, and follow the on-screen instructions.\n\nSearch\n\n[Add New Question]()\n\n- Question\n  \n  If my iPhone is disabled, is there any way to get it working without losing my data?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/0\/0a\/CommunityAvatar1.png\/-crop-104-104-104px-CommunityAvatar1.png)\n  \n  Community Answer\n  \n  If you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it.\n- Question\n  \n  I forgot my Restrictions passcode, how can I reset my phone?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/0\/0a\/CommunityAvatar1.png\/-crop-104-104-104px-CommunityAvatar1.png)\n  \n  Community Answer\n  \n  If you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select \"Find My iPhone.\" Select your device and choose \"Erase\" to reset it.\n- Question\n  \n  I can't remember my iPhone's passcode, how can I factory reset it?\n  \n  ![Community Answer](https:\/\/www.wikihow.com\/images\/thumb\/f\/f2\/CommunityAvatar3.png\/-crop-104-104-104px-CommunityAvatar3.png)\n  \n  Community Answer\n  \n  If you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See [How to Put an iPhone into Recovery Mode](https:\/\/www.wikihow.com\/Put-an-iPod-or-iPhone-into-Recovery-Mode) for detailed instructions. Note that you'll still need the Apple ID password after restoring the device.\n\n[See more answers](https:\/\/www.wikihow.com\/Questions\/Hard-Reset-an-iPhone#offset=3)\n\nAsk a Question\n\n200 characters left\n\nInclude your email address to get a message when this question is answered.\n\n[Submit]()\n\nAdvertisement\n## Video\nThanks for submitting a tip for review\\!\n## References\nAbout This Article\n\n[Article SummaryX](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone#summary_wrapper)\n\nIf you have an **iPhone 8, 8 Plus, or iPhone X**, press the volume-up button, then volume-down, then the Power button. If you have an **iPhone 7 or 7 Plus**, press and hold the Power and volume-down buttons for 10 seconds. If you have an **iPhone 6S or earlier**, press and hold the Power and Home buttons for 10 seconds.\n\nDid this summary help you?\n\nThanks to all authors for creating a page that has been read 8,203,660 times.\n\nReader Success Stories\n\n- ![Lisa Smith](https:\/\/www.wikihow.com\/images\/thumb\/f\/f5\/CommunityAvatar4.png\/-crop-72-72-72px-CommunityAvatar4.png)\n  \n  Lisa Smith\n  \n  May 13, 2017\n  \"You answered the specific query I Googled, what could possibly be more helpful than that? Maybe just having that...\" [more](https:\/\/www.wikihow.com\/Hard-Reset-an-iPhone)\n## Is this article up to date?","meta_canonical":null}

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Meta Title	5 Ways to Hard Reset an iPhone - wikiHow
Meta Description	Is your iPhone unresponsive? Performing a hard reset (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your iPhone requires pressing...
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Boilerpipe Text	Download Article Download Article Is your iPhone unresponsive? Performing a hard reset (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your iPhone requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone. Press and release the Volume Up button. It's in the left side of the phone, close to the top-most edge. [1] This method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation). Press and release the Volume Down button. It's on the left side of the phone below the Volume Up button. [2] Advertisement It's on the right side of the phone. Continue holding the button until the Apple logo appears. This should force-restart your unresponsive iPhone. [3] If your iPhone still won't restart, try charging it for an hour and then trying again. [4] If you still can't restart your iPhone, see Fixing an iPhone that Won't Force-Restart . Advertisement The Volume Down button is on the left side of the iPhone, and the Sleep/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears. [5] If the reset was successful, your iPhone will restart normally. [6] If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see Fixing an iPhone that Won't Force-Restart . Advertisement The Sleep/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo. [7] Your iPhone should restart normally if the reset was successful. [8] If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see Fixing an iPhone that Won't Force-Restart . Advertisement Connect your iPhone to a computer. If your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable. [9] Open Finder (Mac) or iTunes (PC). If you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the Start menu or Applications folder. [10] If you're using Finder, click your iPhone's name in the left panel under "Locations." If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu). [11] Put your iPhone into recovery mode . The steps to do this vary by model: [12] Models with Face ID: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode. iPhone 8 or Later: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode. iPhone 7/7 Plus: Press and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode. iPhones with Home buttons, iPhone 6, and earlier: Press and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears. This button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data. [13] If this process fixes the iPhone, it will restart as normal. If it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again. If updating the iPhone was successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select Restore instead of Update . This will erase all of the data on your iPhone, so do this as a last resort. Apple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo. [14] To reach out for support, visit https://getsupport.apple.com , select your model, and follow the on-screen instructions. Advertisement Search Add New Question Question If my iPhone is disabled, is there any way to get it working without losing my data? Community Answer If you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it. Question I forgot my Restrictions passcode, how can I reset my phone? Community Answer If you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select "Find My iPhone." Select your device and choose "Erase" to reset it. Question I can't remember my iPhone's passcode, how can I factory reset it? Community Answer If you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See How to Put an iPhone into Recovery Mode for detailed instructions. Note that you'll still need the Apple ID password after restoring the device. See more answers Ask a Question 200 characters left Include your email address to get a message when this question is answered. Submit Advertisement Video Thanks for submitting a tip for review! References About This Article Article Summary X If you have an iPhone 8, 8 Plus, or iPhone X , press the volume-up button, then volume-down, then the Power button. If you have an iPhone 7 or 7 Plus , press and hold the Power and volume-down buttons for 10 seconds. If you have an iPhone 6S or earlier , press and hold the Power and Home buttons for 10 seconds. Did this summary help you? Thanks to all authors for creating a page that has been read 8,203,660 times. Reader Success Stories Lisa Smith May 13, 2017 "You answered the specific query I Googled, what could possibly be more helpful than that? Maybe just having that ..." more Is this article up to date?
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Learn why people trust wikiHow](https://www.wikihow.com/wikiHow:Delivering-a-Trustworthy-Experience) - [Categories](https://www.wikihow.com/Special:CategoryListing "Special:CategoryListing") - [Computers and Electronics](https://www.wikihow.com/Category:Computers-and-Electronics "Category:Computers and Electronics") - [Telephones](https://www.wikihow.com/Category:Telephones "Category:Telephones") - [Smartphones](https://www.wikihow.com/Category:Smartphones "Category:Smartphones") - [IPhone](https://www.wikihow.com/Category:IPhone "Category:IPhone") # [How to Hard Reset an iPhone](https://www.wikihow.com/Hard-Reset-an-iPhone) [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) Explore this Article methods [1 Force-Restarting an iPhone 8 and Later](https://www.wikihow.com/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-8-and-Later) [2 Force-Restarting an iPhone 7 or 7 Plus](https://www.wikihow.com/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-7-or-7-Plus) [3 Force-Restarting an iPhone 6, 6s Plus, or iPhone SE (1st Generation)](https://www.wikihow.com/Hard-Reset-an-iPhone#Force-Restarting-an-iPhone-6.2C-6s-Plus.2C-or-iPhone-SE-.281st-Generation.29) [4 Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart) [How Do You Reset Your iPhone?](https://www.wikihow.com/Hard-Reset-an-iPhone#questionmethod_How-Do-You-Reset-Your-iPhone.3F) [\+ Show 2 more...](https://www.wikihow.com/Hard-Reset-an-iPhone) [\- Show less...](https://www.wikihow.com/Hard-Reset-an-iPhone) Other Sections [Questions & Answers](https://www.wikihow.com/Hard-Reset-an-iPhone#qa_headline) [Video](https://www.wikihow.com/Hard-Reset-an-iPhone#Video) [Related Articles](https://www.wikihow.com/Hard-Reset-an-iPhone#relatedwikihows) [References](https://www.wikihow.com/Hard-Reset-an-iPhone#References) [Article Summary](https://www.wikihow.com/Hard-Reset-an-iPhone#summary_wrapper) Co-authored by [Luigi Oppido](https://www.wikihow.com/Author/Luigi-Oppido) and [Nicole Levine, MFA](https://www.wikihow.com/Author/Nicole-Levine-MFA) [Last Updated: February 19, 2026](https://www.wikihow.com/Hard-Reset-an-iPhone) [Fact Checked](https://www.wikihow.com/Hard-Reset-an-iPhone) [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) X This article was co-authored by [Luigi Oppido](https://www.wikihow.com/Author/Luigi-Oppido) and by wikiHow staff writer, [Nicole Levine, MFA](https://www.wikihow.com/Author/Nicole-Levine-MFA). Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over 7 years. There are [7 references](https://www.wikihow.com/Hard-Reset-an-iPhone#References) cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 8,203,660 times. Is your iPhone unresponsive? Performing a [hard reset](https://www.wikihow.com/What-Is-the-Difference-Between-a-Hard-Reset-and-Factory-Reset "What Is the Difference Between a Hard Reset and Factory Reset") (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your [iPhone](https://www.wikihow.com/Use-an-iPhone "Use an iPhone") requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone. ## Steps Method 1 Method 1 of 4: ### Force-Restarting an iPhone 8 and Later [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) 1. [![Step 1 Press and release...](https://www.wikihow.com/images/thumb/c/c1/Hard-Reset-an-iPhone-Step-1-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-1-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-1-Version-7.jpg) 1 Press and release the [Volume Up](https://www.wikihow.com/Increase-the-Volume-on-iPhone "Increase the Volume on iPhone") button. It's in the left side of the phone, close to the top-most edge.[\[1\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-1) X Research source - This method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation). 2. [![Step 2 Press and release...](https://www.wikihow.com/images/thumb/8/86/Hard-Reset-an-iPhone-Step-2-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-2-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-2-Version-7.jpg) 2 Press and release the [Volume Down](https://www.wikihow.com/Limit-the-Volume-on-an-iPad-or-iPhone "Limit the Volume on an iPad or iPhone") button. It's on the left side of the phone below the Volume Up button.[\[2\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-2) X Research source Advertisement 3. [![Step 3 Press and hold the side button.](https://www.wikihow.com/images/thumb/7/75/Hard-Reset-an-iPhone-Step-3-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-3-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-3-Version-7.jpg) 3 Press and hold the side button. It's on the right side of the phone. Continue holding the button until the Apple logo appears. 4. [![Step 4 Release your finger once the Apple logo appears.](https://www.wikihow.com/images/thumb/0/0f/Hard-Reset-an-iPhone-Step-4-Version-6.jpg/v4-460px-Hard-Reset-an-iPhone-Step-4-Version-6.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-4-Version-6.jpg) 4 Release your finger once the Apple logo appears. This should force-restart your unresponsive iPhone.[\[3\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-3) X Research source - If your iPhone still won't restart, try charging it for an hour and then trying again.[\[4\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-4) X Research source If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). Method 2 Method 2 of 4: ### Force-Restarting an iPhone 7 or 7 Plus [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) 1. [![Step 1 Press and hold the Volume Down button and Sleep/Wake button.](https://www.wikihow.com/images/thumb/4/43/Hard-Reset-an-iPhone-Step-5-Version-6.jpg/v4-460px-Hard-Reset-an-iPhone-Step-5-Version-6.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-5-Version-6.jpg) 1 Press and hold the Volume Down button and Sleep/Wake button. The Volume Down button is on the left side of the iPhone, and the Sleep/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears.[\[5\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-5) X Research source 2. [![Step 2 Release the buttons when you see the Apple logo.](https://www.wikihow.com/images/thumb/3/30/Hard-Reset-an-iPhone-Step-6-Version-5.jpg/v4-460px-Hard-Reset-an-iPhone-Step-6-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-6-Version-5.jpg) 2 Release the buttons when you see the Apple logo. If the reset was successful, your iPhone will restart normally.[\[6\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-6) X Research source - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). Method 3 Method 3 of 4: ### Force-Restarting an iPhone 6, 6s Plus, or iPhone SE (1st Generation) [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) 1. [![Step 1 Press and hold the Sleep/Wake button and the Home button.](https://www.wikihow.com/images/thumb/e/e2/Hard-Reset-an-iPhone-Step-2-Version-5.jpg/v4-459px-Hard-Reset-an-iPhone-Step-2-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-2-Version-5.jpg) 1 Press and hold the Sleep/Wake button and the Home button. The Sleep/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo.[\[7\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-7) X Research source 2. [![Step 2 Release the buttons when the Apple logo appears.](https://www.wikihow.com/images/thumb/a/af/Hard-Reset-an-iPhone-Step-3-Version-5.jpg/v4-459px-Hard-Reset-an-iPhone-Step-3-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-3-Version-5.jpg) 2 Release the buttons when the Apple logo appears. Your iPhone should restart normally if the reset was successful.[\[8\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-8) X Research source - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). Method 4 Method 4 of 4: ### Fixing an iPhone that Won't Force-Restart [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) 1. [![Step 1 Connect your iPhone...](https://www.wikihow.com/images/thumb/b/b5/Hard-Reset-an-iPhone-Step-9-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-9-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-9-Version-4.jpg) 1 [Connect your iPhone](https://www.wikihow.com/Connect-Your-iPhone-to-Your-Computer "Connect Your iPhone to Your Computer") to a computer. If your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable.[\[9\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-9) X Research source 2. [![Step 2 Open Finder (Mac)...](https://www.wikihow.com/images/thumb/6/6a/Hard-Reset-an-iPhone-Step-10-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-10-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-10-Version-4.jpg) 2 Open Finder (Mac) or [iTunes](https://www.wikihow.com/Restore-an-iPhone-from-iTunes-on-PC-or-Mac "Restore an iPhone from iTunes on PC or Mac") (PC). If you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the [Start menu](https://www.wikihow.com/Use-the-Windows-10-Start-Menu "Use the Windows 10 Start Menu") or Applications folder.[\[10\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-10) X Research source 3. [![Step 3 Locate your iPhone.](https://www.wikihow.com/images/thumb/e/ed/Hard-Reset-an-iPhone-Step-11-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-11-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-11-Version-4.jpg) 3 Locate your iPhone. If you're using Finder, click your iPhone's name in the left panel under "Locations." If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu).[\[11\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-11) X Research source 4. [![Step 4 Put your iPhone...](https://www.wikihow.com/images/thumb/a/ae/Hard-Reset-an-iPhone-Step-21-Version-2.jpg/v4-459px-Hard-Reset-an-iPhone-Step-21-Version-2.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-21-Version-2.jpg) 4 Put your iPhone into [recovery mode](https://www.wikihow.com/Put-an-iPod-or-iPhone-into-Recovery-Mode "Put an iPod or iPhone into Recovery Mode"). The steps to do this vary by model:[\[12\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-12) X Research source - Models with Face ID: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode. - iPhone 8 or Later: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode. - iPhone 7/7 Plus: Press and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode. - iPhones with Home buttons, iPhone 6, and earlier: Press and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears. 5. [![Step 5 Click the Update button on your computer.](https://www.wikihow.com/images/thumb/a/ac/Hard-Reset-an-iPhone-Step-13-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-13-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-13-Version-4.jpg) 5 Click the Update button on your computer. This button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data.[\[13\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-13) X Research source - If this process fixes the iPhone, it will restart as normal. - If it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again. - If [updating the iPhone](https://www.wikihow.com/Update-Your-iPhone "Update Your iPhone") was successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select Restore instead of Update. This will erase all of the data on your iPhone, so do this as a last resort. 6. [![Step 6 Contact Apple Support if your iPhone still won't restart.](https://www.wikihow.com/images/thumb/0/04/Hard-Reset-an-iPhone-Step-14-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-14-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-14-Version-4.jpg) 6 Contact Apple Support if your iPhone still won't restart. Apple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo.[\[14\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-14) X Research source To reach out for support, visit <https://getsupport.apple.com>, select your model, and follow the on-screen instructions. ### How Do You Reset Your iPhone? ## Community Q\&A Search [Add New Question]() - Question If my iPhone is disabled, is there any way to get it working without losing my data? ![Community Answer](https://www.wikihow.com/images/thumb/0/0a/CommunityAvatar1.png/-crop-104-104-104px-CommunityAvatar1.png) Community Answer If you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \$1 helps us in our mission. [Support wikiHow](https://www.wikihow.com/wikiHow:Contribute) [Yes](https://www.wikihow.com/Hard-Reset-an-iPhone) [No](https://www.wikihow.com/Hard-Reset-an-iPhone) [Not Helpful 67](https://www.wikihow.com/Hard-Reset-an-iPhone) [Helpful 88](https://www.wikihow.com/Hard-Reset-an-iPhone) - Question I forgot my Restrictions passcode, how can I reset my phone? ![Community Answer](https://www.wikihow.com/images/thumb/0/0a/CommunityAvatar1.png/-crop-104-104-104px-CommunityAvatar1.png) Community Answer If you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select "Find My iPhone." Select your device and choose "Erase" to reset it. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \$1 helps us in our mission. [Support wikiHow](https://www.wikihow.com/wikiHow:Contribute) [Yes](https://www.wikihow.com/Hard-Reset-an-iPhone) [No](https://www.wikihow.com/Hard-Reset-an-iPhone) [Not Helpful 75](https://www.wikihow.com/Hard-Reset-an-iPhone) [Helpful 101](https://www.wikihow.com/Hard-Reset-an-iPhone) - Question I can't remember my iPhone's passcode, how can I factory reset it? ![Community Answer](https://www.wikihow.com/images/thumb/f/f2/CommunityAvatar3.png/-crop-104-104-104px-CommunityAvatar3.png) Community Answer If you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See [How to Put an iPhone into Recovery Mode](https://www.wikihow.com/Put-an-iPod-or-iPhone-into-Recovery-Mode) for detailed instructions. Note that you'll still need the Apple ID password after restoring the device. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even \$1 helps us in our mission. [Support wikiHow](https://www.wikihow.com/wikiHow:Contribute) [Yes](https://www.wikihow.com/Hard-Reset-an-iPhone) [No](https://www.wikihow.com/Hard-Reset-an-iPhone) [Not Helpful 64](https://www.wikihow.com/Hard-Reset-an-iPhone) [Helpful 83](https://www.wikihow.com/Hard-Reset-an-iPhone) [See more answers](https://www.wikihow.com/Questions/Hard-Reset-an-iPhone#offset=3) Ask a Question 200 characters left Include your email address to get a message when this question is answered. 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[↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-1) <https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios> 2. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-2) <https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios> 3. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-3) <https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios> 4. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-4) <https://support.apple.com/en-us/116940> 5. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-5) <https://support.apple.com/guide/iphone/iph8903c3ee6/15.0> 6. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-6) <https://support.apple.com/guide/iphone/iph8903c3ee6/15.0> 7. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-7) <https://support.apple.com/guide/iphone/iph8903c3ee6/15.0> 8. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-8) <https://support.apple.com/guide/iphone/iph8903c3ee6/15.0> 9. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-9) <https://support.apple.com/en-us/108964> [More References (5)](https://www.wikihow.com/Hard-Reset-an-iPhone#aiinfo) 1. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-10) <https://support.apple.com/en-us/109046> 2. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-11) <https://support.apple.com/en-us/108392> 3. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-12) <https://support.apple.com/en-us/118106> 4. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-13) <https://support.apple.com/en-us/109046> 5. [↑](https://www.wikihow.com/Hard-Reset-an-iPhone#_ref-14) <https://support.apple.com/en-us/116940> ## About This Article ![Luigi Oppido](https://www.wikihow.com/images/thumb/c/c0/Luigi_oppido.png/-crop-100-100-100px-Luigi_oppido.png) Co-authored by: [Luigi Oppido](https://www.wikihow.com/Author/Luigi-Oppido) Computer & Tech Specialist This article was co-authored by [Luigi Oppido](https://www.wikihow.com/Author/Luigi-Oppido) and by wikiHow staff writer, [Nicole Levine, MFA](https://www.wikihow.com/Author/Nicole-Levine-MFA). Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over 7 years. This article has been viewed 8,203,660 times. How helpful is this? Co-authors: 91 Updated: February 19, 2026 Views: 8,203,660 Categories: [IPhone](https://www.wikihow.com/Category:IPhone "Category:IPhone") [Article SummaryX](https://www.wikihow.com/Hard-Reset-an-iPhone#summary_wrapper) If you have an iPhone 8, 8 Plus, or iPhone X, press the volume-up button, then volume-down, then the Power button. If you have an iPhone 7 or 7 Plus, press and hold the Power and volume-down buttons for 10 seconds. If you have an iPhone 6S or earlier, press and hold the Power and Home buttons for 10 seconds. Did this summary help you? 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[more](https://www.wikihow.com/Hard-Reset-an-iPhone) ![Anonymous](https://www.wikihow.com/images/thumb/b/b0/CommunityAvatar2.png/-crop-72-72-72px-CommunityAvatar2.png) Anonymous Nov 19, 2016 "Black screen. Thought phone was unusable till I found this article. Just saved me a LOT of money." ![Anonymous](https://www.wikihow.com/images/thumb/b/b0/CommunityAvatar2.png/-crop-72-72-72px-CommunityAvatar2.png) Anonymous Jan 24, 2017 "Love the broken-down instructions and simple visuals/photos that went along with each process." ![Rachit Bhansali](https://www.wikihow.com/images/thumb/b/b0/CommunityAvatar2.png/-crop-72-72-72px-CommunityAvatar2.png) Rachit Bhansali Nov 3, 2016 "First method worked for me, as well as tips like, "if it takes time, don't worry."" ![J.I. McLean](https://www.wikihow.com/images/thumb/f/f2/CommunityAvatar3.png/-crop-72-72-72px-CommunityAvatar3.png) J.I. McLean Jun 22, 2016 "Found tips for iPhone very useful and interesting." 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Readable Markdown	[![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) [![PDF download](https://www.wikihow.com/extensions/wikihow/socialstamp/images/icon-pdf.svg) Download Article](https://www.wikihow.com/Hard-Reset-an-iPhone) Is your iPhone unresponsive? Performing a [hard reset](https://www.wikihow.com/What-Is-the-Difference-Between-a-Hard-Reset-and-Factory-Reset "What Is the Difference Between a Hard Reset and Factory Reset") (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your [iPhone](https://www.wikihow.com/Use-an-iPhone "Use an iPhone") requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone. 1. [![Step 1 Press and release...](https://www.wikihow.com/images/thumb/c/c1/Hard-Reset-an-iPhone-Step-1-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-1-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-1-Version-7.jpg) Press and release the [Volume Up](https://www.wikihow.com/Increase-the-Volume-on-iPhone "Increase the Volume on iPhone") button. It's in the left side of the phone, close to the top-most edge.[\[1\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-1) - This method will work on the iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, and iPhone SE (2nd Generation). 2. [![Step 2 Press and release...](https://www.wikihow.com/images/thumb/8/86/Hard-Reset-an-iPhone-Step-2-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-2-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-2-Version-7.jpg) Press and release the [Volume Down](https://www.wikihow.com/Limit-the-Volume-on-an-iPad-or-iPhone "Limit the Volume on an iPad or iPhone") button. It's on the left side of the phone below the Volume Up button.[\[2\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-2) Advertisement 3. [![Step 3 Press and hold the side button.](https://www.wikihow.com/images/thumb/7/75/Hard-Reset-an-iPhone-Step-3-Version-7.jpg/v4-460px-Hard-Reset-an-iPhone-Step-3-Version-7.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-3-Version-7.jpg) It's on the right side of the phone. Continue holding the button until the Apple logo appears. 4. [![Step 4 Release your finger once the Apple logo appears.](https://www.wikihow.com/images/thumb/0/0f/Hard-Reset-an-iPhone-Step-4-Version-6.jpg/v4-460px-Hard-Reset-an-iPhone-Step-4-Version-6.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-4-Version-6.jpg) This should force-restart your unresponsive iPhone.[\[3\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-3) - If your iPhone still won't restart, try charging it for an hour and then trying again.[\[4\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-4) If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). 1. [![Step 1 Press and hold the Volume Down button and Sleep/Wake button.](https://www.wikihow.com/images/thumb/4/43/Hard-Reset-an-iPhone-Step-5-Version-6.jpg/v4-460px-Hard-Reset-an-iPhone-Step-5-Version-6.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-5-Version-6.jpg) The Volume Down button is on the left side of the iPhone, and the Sleep/Wake button is on the top-most edge. Continue holding these buttons down until the Apple logo appears.[\[5\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-5) 2. [![Step 2 Release the buttons when you see the Apple logo.](https://www.wikihow.com/images/thumb/3/30/Hard-Reset-an-iPhone-Step-6-Version-5.jpg/v4-460px-Hard-Reset-an-iPhone-Step-6-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-6-Version-5.jpg) If the reset was successful, your iPhone will restart normally.[\[6\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-6) - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). 1. [![Step 1 Press and hold the Sleep/Wake button and the Home button.](https://www.wikihow.com/images/thumb/e/e2/Hard-Reset-an-iPhone-Step-2-Version-5.jpg/v4-459px-Hard-Reset-an-iPhone-Step-2-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-2-Version-5.jpg) The Sleep/Wake button is on the top-most edge of the iPhone, while the Home button is the large round button at the bottom-center part of the screen. Continue holding the buttons down until you see the Apple logo.[\[7\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-7) 2. [![Step 2 Release the buttons when the Apple logo appears.](https://www.wikihow.com/images/thumb/a/af/Hard-Reset-an-iPhone-Step-3-Version-5.jpg/v4-459px-Hard-Reset-an-iPhone-Step-3-Version-5.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-3-Version-5.jpg) Your iPhone should restart normally if the reset was successful.[\[8\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-8) - If your iPhone still won't restart, try charging it for an hour and then trying again. If you still can't restart your iPhone, see [Fixing an iPhone that Won't Force-Restart](https://www.wikihow.com/Hard-Reset-an-iPhone#Fixing-an-iPhone-that-Won.27t-Force-Restart). 1. [![Step 1 Connect your iPhone...](https://www.wikihow.com/images/thumb/b/b5/Hard-Reset-an-iPhone-Step-9-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-9-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-9-Version-4.jpg) [Connect your iPhone](https://www.wikihow.com/Connect-Your-iPhone-to-Your-Computer "Connect Your iPhone to Your Computer") to a computer. If your iPhone gets hung up on the Apple logo or a solid-color screen when forcing it to restart, you can try using your PC or Mac to repair it without losing data. Start by connecting the iPhone to the computer using its charging cable.[\[9\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-9) 2. [![Step 2 Open Finder (Mac)...](https://www.wikihow.com/images/thumb/6/6a/Hard-Reset-an-iPhone-Step-10-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-10-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-10-Version-4.jpg) Open Finder (Mac) or [iTunes](https://www.wikihow.com/Restore-an-iPhone-from-iTunes-on-PC-or-Mac "Restore an iPhone from iTunes on PC or Mac") (PC). If you're using Mac Catalina or later, click the two-toned face on the Dock to launch Finder. If you have Windows or an earlier version of macOS, open iTunes from the [Start menu](https://www.wikihow.com/Use-the-Windows-10-Start-Menu "Use the Windows 10 Start Menu") or Applications folder.[\[10\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-10) 3. [![Step 3 Locate your iPhone.](https://www.wikihow.com/images/thumb/e/ed/Hard-Reset-an-iPhone-Step-11-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-11-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-11-Version-4.jpg) If you're using Finder, click your iPhone's name in the left panel under "Locations." If you're using iTunes, click the button with an iPhone icon near the top-left corner of the app (to the right of the drop-down menu).[\[11\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-11) 4. [![Step 4 Put your iPhone...](https://www.wikihow.com/images/thumb/a/ae/Hard-Reset-an-iPhone-Step-21-Version-2.jpg/v4-459px-Hard-Reset-an-iPhone-Step-21-Version-2.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-21-Version-2.jpg) Put your iPhone into [recovery mode](https://www.wikihow.com/Put-an-iPod-or-iPhone-into-Recovery-Mode "Put an iPod or iPhone into Recovery Mode"). The steps to do this vary by model:[\[12\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-12) - Models with Face ID: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the top edge until your iPhone restarts in recovery mode. - iPhone 8 or Later: Press and release the Volume Up button, then press and release the Volume Down button. Press and hold the button on the right side until the iPhone boots into recovery mode. - iPhone 7/7 Plus: Press and hold the top button (or right-side button on some models) and the Volume Down buttons at the same time. Lift your fingers when the phone boots into recovery mode. - iPhones with Home buttons, iPhone 6, and earlier: Press and hold the Home button and the top (or right-side) buttons at the same time. Lift your fingers when the recovery mode screen appears. 5. [![Step 5 Click the Update button on your computer.](https://www.wikihow.com/images/thumb/a/ac/Hard-Reset-an-iPhone-Step-13-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-13-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-13-Version-4.jpg) This button is on the pop-up message that appeared in Finder or iTunes when the iPhone went into recovery mode. Choosing this option attempts to repair iOS without deleting your data.[\[13\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-13) - If this process fixes the iPhone, it will restart as normal. - If it takes longer than 15 minutes to download the update, the iPhone will exit recovery mode automatically. In this case, repeat Step 4 to get back into recovery mode and then try again. - If [updating the iPhone](https://www.wikihow.com/Update-Your-iPhone "Update Your iPhone") was successful but you still can't use it, you may have success with a factory reset. Just repeat this method and select Restore instead of Update. This will erase all of the data on your iPhone, so do this as a last resort. 6. [![Step 6 Contact Apple Support if your iPhone still won't restart.](https://www.wikihow.com/images/thumb/0/04/Hard-Reset-an-iPhone-Step-14-Version-4.jpg/v4-460px-Hard-Reset-an-iPhone-Step-14-Version-4.jpg)](https://www.wikihow.com/Hard-Reset-an-iPhone#/Image:Hard-Reset-an-iPhone-Step-14-Version-4.jpg) Apple recommends contacting their support team if you continue to experience any of these issues: The screen remains black or another solid color, the screen comes on but the iPhone won't respond to your touch, or the iPhone remains stuck on the Apple logo.[\[14\]](https://www.wikihow.com/Hard-Reset-an-iPhone#_note-14) To reach out for support, visit [https://getsupport.apple.com](https://getsupport.apple.com/), select your model, and follow the on-screen instructions. Search [Add New Question]() - Question If my iPhone is disabled, is there any way to get it working without losing my data? ![Community Answer](https://www.wikihow.com/images/thumb/0/0a/CommunityAvatar1.png/-crop-104-104-104px-CommunityAvatar1.png) Community Answer If you've recently backed up your iPhone, you'll be able to restore that backup after resetting your device, which will save your data. If you haven't backed up your iPhone before, then there is no way to restore functionality and save your data. Everything will be wiped from the iPhone when you reset it. - Question I forgot my Restrictions passcode, how can I reset my phone? ![Community Answer](https://www.wikihow.com/images/thumb/0/0a/CommunityAvatar1.png/-crop-104-104-104px-CommunityAvatar1.png) Community Answer If you've forgotten your Restrictions passcode, you'll need to restore your iPhone using iTunes. If you don't have access to iTunes, you can sign into the iCloud website and select "Find My iPhone." Select your device and choose "Erase" to reset it. - Question I can't remember my iPhone's passcode, how can I factory reset it? ![Community Answer](https://www.wikihow.com/images/thumb/f/f2/CommunityAvatar3.png/-crop-104-104-104px-CommunityAvatar3.png) Community Answer If you can't remember your passcode to access the Settings, you'll need to put your iPhone into Recovery mode and connect it to your computer. You can then use iTunes to reset the iPhone. See [How to Put an iPhone into Recovery Mode](https://www.wikihow.com/Put-an-iPod-or-iPhone-into-Recovery-Mode) for detailed instructions. Note that you'll still need the Apple ID password after restoring the device. [See more answers](https://www.wikihow.com/Questions/Hard-Reset-an-iPhone#offset=3) Ask a Question 200 characters left Include your email address to get a message when this question is answered. [Submit]() Advertisement ## Video Thanks for submitting a tip for review\! ## References About This Article [Article SummaryX](https://www.wikihow.com/Hard-Reset-an-iPhone#summary_wrapper) If you have an iPhone 8, 8 Plus, or iPhone X, press the volume-up button, then volume-down, then the Power button. If you have an iPhone 7 or 7 Plus, press and hold the Power and volume-down buttons for 10 seconds. If you have an iPhone 6S or earlier, press and hold the Power and Home buttons for 10 seconds. Did this summary help you? Thanks to all authors for creating a page that has been read 8,203,660 times. Reader Success Stories - ![Lisa Smith](https://www.wikihow.com/images/thumb/f/f5/CommunityAvatar4.png/-crop-72-72-72px-CommunityAvatar4.png) Lisa Smith May 13, 2017 "You answered the specific query I Googled, what could possibly be more helpful than that? Maybe just having that..." [more](https://www.wikihow.com/Hard-Reset-an-iPhone) ## Is this article up to date?
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