🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 13 (from laksa088)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa013.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.unitedutilities.com/emergencies/got-a-problem/\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.unitedutilities.com/emergencies/got-a-problem/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/","crawl_time":1775325193,"first_indexed_time":1530649508,"http_code":200,"src_unparsed":"com,unitedutilities!www,\/emergencies\/got-a-problem\/ s443","src_root_hash":"4965392650870423213","history_drop_reason":null,"meta_title":"Got a problem | United Utilities","meta_descriptions":["Information on how United Utilities can help when you have a problem and the procedure you should follow we you do come across an issue."],"attrs_boilerpipe_text":"Check issues in your area\nClick here to find out if there are any issues that may be impacting the water supply in your area\nUp my street\nReporting pollution\nIf you’ve spotted sewage flowing into a river or stream click here to let us know\nBeen affected by flooding?\nIf your home, garden or local roads have flooded, try not to worry - help is at hand\nBurst water pipes?\nRead our advice about what to do if you have a burst pipe following the freezing weather\nLow water pressure?\nIf your water's coming out of your taps with less force than usual, it could be a pressure problem\nReport a problem\nIf you have spotted a leak or have a water or wastewater issue, please let us know here.\nReport now\nMissing manhole covers\nIf you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed\nBlocked drains\nBlocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast\nWater mains repairs\nIf we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on\nContact us\nThere are lots of ways you can get in touch with us\nNeed a plumber?\nWhether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists\nFind a plumber now","attrs_markdown":"![](https:\/\/googleads.g.doubleclick.net\/pagead\/viewthroughconversion\/824735896\/?guid=ON&script=0)\n\n- [Skip to content](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/#main-content)\n- [Skip to menu](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/#main-navigation)\n\n[![United Utilities Homepage](https:\/\/www.unitedutilities.com\/assets\/img\/uu-logo.jpg)](https:\/\/www.unitedutilities.com\/)\n\nAccessibility help?  Speak or translate\n\n[Search Close]()\n\nMenu        Close\n\n- [My Account](https:\/\/myaccount.unitedutilities.com\/secure\/Pages\/login.aspx)\n  \n  Toggle sub menu\n  My Account\n  \n  - [Your bill](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/)\n    \n    Toggle sub menu\n    - [Pay your water bill](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/pay-your-bill\/)\n    - [Is your water bill higher than expected?](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/is-your-water-bill-higher-than-you-expected\/)\n    - [Difficulty paying your bill?](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/difficulty-paying-your-bill\/)\n    - [Understanding your bill](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/understanding-your-bill\/)\n    - [Our household charges 2026\/2027](https:\/\/www.unitedutilities.com\/my-account\/your-bill\/our-household-charges-20262027\/)\n  - [Moving home](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/)\n    \n    Toggle sub menu\n    - [Existing customer](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/existing-customer-moving\/)\n    - [New customer?](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/a-new-customer\/)\n    - [Moving out of your home](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/moving-out-of-the-north-west\/)\n    - [Landlords](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/landlords-and-letting-agents\/)\n    - [Moving home FAQs](https:\/\/www.unitedutilities.com\/my-account\/moving-home\/moving-home-faqs\/)\n  - [Water meters](https:\/\/www.unitedutilities.com\/my-account\/all-about-water-meters\/)\n    \n    Toggle sub menu\n    - [I have a water meter](https:\/\/www.unitedutilities.com\/my-account\/all-about-water-meters\/i-have-a-water-meter\/)\n    - [Submit a meter reading](https:\/\/www.unitedutilities.com\/my-account\/all-about-water-meters\/i-have-a-water-meter\/submit-a-reading\/)\n    - [Getting smart with your water use](https:\/\/www.unitedutilities.com\/my-account\/all-about-water-meters\/smart-meters\/)\n  - Manage your account online\n    \n    Toggle sub menu\n    \n    - [Login](https:\/\/myaccount.unitedutilities.com\/)\n    - [Register](https:\/\/myaccount.unitedutilities.com\/)\n  - [My Account information](https:\/\/www.unitedutilities.com\/my-account\/information-about-my-account\/)\n  - [Download our mobile app](https:\/\/www.unitedutilities.com\/my-account\/download-our-mobile-app\/)\n- [Help & Support](https:\/\/www.unitedutilities.com\/help-and-support\/)\n  \n  Toggle sub menu\n  Help & Support\n  \n  - [Contact us](https:\/\/www.unitedutilities.com\/help-and-support\/contact-us\/)\n    \n    Toggle sub menu\n    - [Tell us about a bereavement](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/bereavement\/)\n    - [Popular leaflets](https:\/\/www.unitedutilities.com\/help-and-support\/contact-us\/popular-leaflets\/)\n  - [Your water supply](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/)\n    \n    Toggle sub menu\n    - [Your water](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/your-water\/)\n    - [Your Pipes](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/your-pipes\/)\n    - [Your reservoirs](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/your-reservoirs\/)\n  - [Your wastewater services](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/)\n    \n    Toggle sub menu\n    - [Sewers and drains explained](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/sewers-and-drains-explained\/)\n    - [Sewer improvement work in your area](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/sewer-improvement-work-in-your-area\/)\n    - [Stop the Block\\!](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/stop-the-block\/)\n    - [Wastewater pollution](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/wastewater-pollution\/)\n    - [Manhole covers](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/manhole-covers\/)\n  - [Priority Services](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/)\n    \n    Toggle sub menu\n    - [Register for Priority Services](https:\/\/myaccount.unitedutilities.com\/PriorityService)\n    - [About Priority Services](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/about-priority-services\/)\n    - [Help with your water supply](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/help-with-your-water-supply\/)\n    - [Translation services](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/translation-services\/)\n    - [Bogus callers](https:\/\/www.unitedutilities.com\/help-and-support\/priority-services\/bogus-callers\/)\n  - [Save water](https:\/\/www.unitedutilities.com\/help-and-support\/save-water\/)\n    \n    Toggle sub menu\n    - [Reduce your water bill](https:\/\/www.unitedutilities.com\/help-and-support\/save-water\/reduce-your-water-bill\/)\n    - [Reduce your energy bills](https:\/\/www.unitedutilities.com\/help-and-support\/save-water\/save-energy\/)\n    - [Leaky Loos](https:\/\/www.unitedutilities.com\/help-and-support\/save-water\/leakyloo\/)\n    - [Save water in the garden](https:\/\/www.unitedutilities.com\/help-and-support\/save-water\/reduce-your-water-bill\/save-water-in-the-garden\/)\n    - [Advice for businesses](https:\/\/www.unitedutilities.com\/Business-services\/leakage-advice-for-business-customers\/were-all-in-the-business-of-saving-water\/)\n  - [Building & Developing](https:\/\/www.unitedutilities.com\/builders-developers\/)\n    \n    Toggle sub menu\n    - [Application forms & guidance](https:\/\/www.unitedutilities.com\/builders-developers\/guidance\/application-forms\/application-forms-guidance\/)\n    - [Maps of our assets](https:\/\/propertysearches.unitedutilities.com\/)\n    - [Building over or near our pipes](https:\/\/www.unitedutilities.com\/builders-developers\/your-development\/planning\/building-over-or-working-near-our-assets\/homeowners-building-over-or-working-near-our-assets\/)\n    - [Building over a public sewer](https:\/\/www.unitedutilities.com\/builders-developers\/wastewater-services\/building-over-a-sewer\/building-over-a-public-sewer\/)\n    - [Replace your lead pipes](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/your-pipes\/lead-pipes\/lead-pipe-replacement-scheme\/)\n- [Emergencies](https:\/\/www.unitedutilities.com\/emergencies\/)\n  \n  Toggle sub menu\n  Emergencies\n  \n  - [Got a problem?](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/)\n    \n    Toggle sub menu\n    - [Low pressure or no water?](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/low-water-pressure\/)\n    - [Reporting pollution](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/wastewater-pollution\/)\n    - [Flooding](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/flooding\/)\n    - [Burst water pipe?](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/burst-pipe\/)\n    - [Need a plumber?](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/need-a-plumber\/)\n  - [Leaks? We're on it](https:\/\/www.unitedutilities.com\/emergencies\/leaks\/)\n  - [How we manage incidents](https:\/\/www.unitedutilities.com\/emergencies\/how-we-manage-incidents\/)\n- [My Local Area](https:\/\/www.unitedutilities.com\/my-local-area\/)\n  \n  Toggle sub menu\n  My Local Area\n  \n  - [Issues in your area](https:\/\/www.unitedutilities.com\/emergencies\/up-my-street\/)\n  - [About your water](https:\/\/www.unitedutilities.com\/help-and-support\/your-water-supply\/your-water\/)\n  - [Parks and reservoirs](https:\/\/www.unitedutilities.com\/my-local-area\/parks-and-reservoirs\/acres-of-nature\/)\n  - [News in your area](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/)\n    \n    Toggle sub menu\n    - [Cheshire](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/Cheshire\/)\n    - [Cumbria](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/cumbria\/)\n    - [Greater Manchester](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/greater-manchester\/)\n    - [Lancashire](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/lancashire\/)\n    - [Merseyside](https:\/\/www.unitedutilities.com\/my-local-area\/news-in-your-area\/merseyside\/)\n- [Search]()\n- [LOG IN \/ REGISTER](https:\/\/myaccount.unitedutilities.com\/) [Corporate](https:\/\/www.unitedutilities.com\/corporate\/ \"Corporate\") [Building and developing](https:\/\/www.unitedutilities.com\/builders-developers\/ \"Building and developing\") [Business](https:\/\/www.unitedutilities.com\/Business-services\/ \"Business \") [LOG IN \/ REGISTER](https:\/\/myaccount.unitedutilities.com\/)\n\n# Problem with your water or wastewater?\n## Check issues in your area\nClick here to find out if there are any issues that may be impacting the water supply in your area\n\n[Up my street](https:\/\/www.unitedutilities.com\/emergencies\/up-my-street\/ \"Up my street\")\n\n### Reporting pollution\nIf you’ve spotted sewage flowing into a river or stream click here to let us know\n\n[Report pollution](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/wastewater-pollution\/ \"Reporting pollution\")\n\n### Been affected by flooding?\nIf your home, garden or local roads have flooded, try not to worry - help is at hand\n\n[Flooding](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/flooding\/ \"Been affected by flooding?\")\n\n### Burst water pipes?\nRead our advice about what to do if you have a burst pipe following the freezing weather\n\n[Burst pipes help](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/burst-pipe\/ \"Burst water pipes?\")\n\n### Low water pressure?\nIf your water's coming out of your taps with less force than usual, it could be a pressure problem\n\n[Low pressure](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/low-water-pressure\/ \"Low water pressure?\")\n\n### Report a problem\nIf you have spotted a leak or have a water or wastewater issue, please let us know here.\n\n[Report now](https:\/\/www.unitedutilities.com\/emergencies\/report-a-problem\/ \"Report now\")\n\n### Missing manhole covers\nIf you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed\n\n[Report now](https:\/\/www.unitedutilities.com\/help-and-support\/wastewater-services\/manhole-covers\/ \"Missing manhole covers\")\n\n### Blocked drains\nBlocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast\n\n[Avoid blockages](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/blocked-drains\/ \"Blocked drains\")\n\n### Water mains repairs\nIf we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on\n\n[Supply Repairs](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/water-mains-repairs\/ \"Water mains repairs\")\n\n### Contact us\nThere are lots of ways you can get in touch with us\n\n[Get in touch](https:\/\/www.unitedutilities.com\/help-and-support\/contact-us\/ \"Contact us\")\n\n### Need a plumber?\nWhether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists\n\n[Find a plumber now](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/need-a-plumber\/)\n\n[![United Utilities PLC](https:\/\/www.unitedutilities.com\/assets\/img\/uu-logo.jpg)](https:\/\/www.unitedutilities.com\/)\n\nUnited Utilities Group PLC\n\nHaweswater House  \nLingley Mere Business Park  \nLingley Green Avenue  \nGreat Sankey  \nWarrington  \nWA5 3LP\n\nRegistered in England and Wales  \nCompany number 6559020\n\nFollow us\n\n- [facebook](https:\/\/www.facebook.com\/OfficialUnitedUtilities \"Opens in new window\")\n- [twitter](https:\/\/twitter.com\/unitedutilities \"Opens in new window\")\n- [youtube](https:\/\/www.youtube.com\/user\/unitedutilities \"Opens in new window\")\n- [instagram](https:\/\/www.instagram.com\/unitedutilities\/ \"Opens in new window\")\n\nUseful links\n\n- [My Account](https:\/\/myaccount.unitedutilities.com\/secure\/Pages\/login.aspx \"My Account\")\n- [Contact us](https:\/\/www.unitedutilities.com\/help-and-support\/contact-us\/ \"Contact us \")\n- [Send us a WOW award](https:\/\/unitedutilities.thewowawards.co.uk\/nominate \"Send us a WOW award (opens in a new window)\")\n- [Careers](https:\/\/www.unitedutilities.com\/corporate\/careers\/ \"Careers\")\n- [Anti-Slavery Statement](https:\/\/www.unitedutilities.com\/globalassets\/documents\/pdf\/anti-slavery-and-human-trafficking-statement-2025.pdf \"Anti-Slavery Statement\")\n\n![Safe Spaces](https:\/\/www.unitedutilities.com\/assets\/img\/safe-spaces.png) Together we can end domestic abuse\n\n© United Utilities Group PLC 2026\n\n- [Accessibility](https:\/\/www.unitedutilities.com\/accessibility\/ \"Accessibility\")\n- [Sitemap](https:\/\/www.unitedutilities.com\/sitemap\/ \"Sitemap\")\n- [Privacy](https:\/\/www.unitedutilities.com\/privacy\/ \"Privacy\")\n- Cookies\n\n- ![ServiceMark with distinction - The Institute of Customer Service](https:\/\/www.unitedutilities.com\/globalassets\/images\/logos\/thumbnail_image002.png)\n- ![Inclusive Service Water Services Provision Kitemark](https:\/\/www.unitedutilities.com\/globalassets\/images\/bsi-logo2.jpg)\n- [![Our site is accessibile ](https:\/\/www.unitedutilities.com\/globalassets\/shawtrust_accessible.gif)](https:\/\/www.accessibility-services.co.uk\/certificates\/united-utilities\/)\n- ![Money and Mental Health accreditation](https:\/\/www.unitedutilities.com\/globalassets\/images\/mmhpi_mha.png)\n\n![](https:\/\/www.unitedutilities.com\/util\/LiveMonitor\/Tracking\/Index?contentId=252&languageId=en)\n\n![](https:\/\/www.unitedutilities.com\/util\/LiveMonitor\/Tracking\/Index?contentId=252&languageId=en&r=0.8110157973314509&referrer=)","attrs_readable_markdown":"## Check issues in your area\nClick here to find out if there are any issues that may be impacting the water supply in your area\n\n[Up my street](https:\/\/www.unitedutilities.com\/emergencies\/up-my-street\/ \"Up my street\")\n\n### Reporting pollution\nIf you’ve spotted sewage flowing into a river or stream click here to let us know\n\n### Been affected by flooding?\nIf your home, garden or local roads have flooded, try not to worry - help is at hand\n\n### Burst water pipes?\nRead our advice about what to do if you have a burst pipe following the freezing weather\n\n### Low water pressure?\nIf your water's coming out of your taps with less force than usual, it could be a pressure problem\n\n### Report a problem\nIf you have spotted a leak or have a water or wastewater issue, please let us know here.\n\n[Report now](https:\/\/www.unitedutilities.com\/emergencies\/report-a-problem\/ \"Report now\")\n\n### Missing manhole covers\nIf you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed\n\n### Blocked drains\nBlocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast\n\n### Water mains repairs\nIf we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on\n\n### Contact us\nThere are lots of ways you can get in touch with us\n\n### Need a plumber?\nWhether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists\n\n[Find a plumber now](https:\/\/www.unitedutilities.com\/emergencies\/got-a-problem\/need-a-plumber\/)","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

2 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.1 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://www.unitedutilities.com/emergencies/got-a-problem/
Last Crawled	2026-04-04 17:53:13 (2 days ago)
First Indexed	2018-07-03 20:25:08 (7 years ago)
HTTP Status Code	200
Meta Title	Got a problem \| United Utilities
Meta Description	Information on how United Utilities can help when you have a problem and the procedure you should follow we you do come across an issue.
Meta Canonical	null
Boilerpipe Text	Check issues in your area Click here to find out if there are any issues that may be impacting the water supply in your area Up my street Reporting pollution If you’ve spotted sewage flowing into a river or stream click here to let us know Been affected by flooding? If your home, garden or local roads have flooded, try not to worry - help is at hand Burst water pipes? Read our advice about what to do if you have a burst pipe following the freezing weather Low water pressure? If your water's coming out of your taps with less force than usual, it could be a pressure problem Report a problem If you have spotted a leak or have a water or wastewater issue, please let us know here. Report now Missing manhole covers If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed Blocked drains Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast Water mains repairs If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on Contact us There are lots of ways you can get in touch with us Need a plumber? Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists Find a plumber now
Markdown	![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/824735896/?guid=ON&script=0) - [Skip to content](https://www.unitedutilities.com/emergencies/got-a-problem/#main-content) - [Skip to menu](https://www.unitedutilities.com/emergencies/got-a-problem/#main-navigation) [![United Utilities Homepage](https://www.unitedutilities.com/assets/img/uu-logo.jpg)](https://www.unitedutilities.com/) Accessibility help? Speak or translate [Search Close]() Menu Close - [My Account](https://myaccount.unitedutilities.com/secure/Pages/login.aspx) Toggle sub menu My Account - [Your bill](https://www.unitedutilities.com/my-account/your-bill/) Toggle sub menu - [Pay your water bill](https://www.unitedutilities.com/my-account/your-bill/pay-your-bill/) - [Is your water bill higher than expected?](https://www.unitedutilities.com/my-account/your-bill/is-your-water-bill-higher-than-you-expected/) - [Difficulty paying your bill?](https://www.unitedutilities.com/my-account/your-bill/difficulty-paying-your-bill/) - [Understanding your bill](https://www.unitedutilities.com/my-account/your-bill/understanding-your-bill/) - [Our household charges 2026/2027](https://www.unitedutilities.com/my-account/your-bill/our-household-charges-20262027/) - [Moving home](https://www.unitedutilities.com/my-account/moving-home/) Toggle sub menu - [Existing customer](https://www.unitedutilities.com/my-account/moving-home/existing-customer-moving/) - 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[Report now](https://www.unitedutilities.com/emergencies/report-a-problem/ "Report now") ### Missing manhole covers If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed [Report now](https://www.unitedutilities.com/help-and-support/wastewater-services/manhole-covers/ "Missing manhole covers") ### Blocked drains Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast [Avoid blockages](https://www.unitedutilities.com/emergencies/got-a-problem/blocked-drains/ "Blocked drains") ### Water mains repairs If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on [Supply Repairs](https://www.unitedutilities.com/emergencies/got-a-problem/water-mains-repairs/ "Water mains repairs") ### Contact us There are lots of ways you can get in touch with us [Get in touch](https://www.unitedutilities.com/help-and-support/contact-us/ "Contact us") ### Need a plumber? 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Readable Markdown	## Check issues in your area Click here to find out if there are any issues that may be impacting the water supply in your area [Up my street](https://www.unitedutilities.com/emergencies/up-my-street/ "Up my street") ### Reporting pollution If you’ve spotted sewage flowing into a river or stream click here to let us know ### Been affected by flooding? If your home, garden or local roads have flooded, try not to worry - help is at hand ### Burst water pipes? Read our advice about what to do if you have a burst pipe following the freezing weather ### Low water pressure? If your water's coming out of your taps with less force than usual, it could be a pressure problem ### Report a problem If you have spotted a leak or have a water or wastewater issue, please let us know here. [Report now](https://www.unitedutilities.com/emergencies/report-a-problem/ "Report now") ### Missing manhole covers If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed ### Blocked drains Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast ### Water mains repairs If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on ### Contact us There are lots of ways you can get in touch with us ### Need a plumber? Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists [Find a plumber now](https://www.unitedutilities.com/emergencies/got-a-problem/need-a-plumber/)
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