🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 165 (from laksa003)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa165.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.u.com.my\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming","crawl_time":1776142257,"first_indexed_time":1636954514,"http_code":200,"src_unparsed":"my,com,u!www,\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming s443","src_root_hash":"11747823366980040165","history_drop_reason":null,"meta_title":"Perantauan Antarabangsa - Soalan Lazim I U Mobile","meta_descriptions":["Perantauan Antarabangsa: Pengguna masih boleh buat dan terima panggilan ketika di luar negara. Untuk maklumat lanjut, sila layari Soalan Lazim U Mobile di sini."],"attrs_boilerpipe_text":"{\n\t\t\t\t\t\t\t\"hideAfter\": false,\n\t\t\t\t\t\t\t\"hideGeneralNotification\": false,\n\t\t\t\t\t\t\t\"rotationTimer\": 5,\n\t\t\t\t\t\t\t\"importantNotificationList\": [{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\u003cp\\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\\u003c\/p\\u003e\\r\\n\",\"ctaPath\":\"\",\"now\":{\"year\":2026,\"month\":4,\"day\":14},\"instant\":{\"seconds\":1776096000,\"nanos\":0},\"nowDate\":\"Apr 14, 2026, 12:00:00 AM\",\"nowTime\":\"2026-04-14\",\"validTime\":0},{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\u003cp\\u003eSila lawati \\u003ca href\\u003d\\\"\/content\/u-mobile\/bm\/personal\/support\/store-finder.html\\\" target\\u003d\\\"_blank\\\"\\u003ekedai terdekat\\u003c\/a\\u003e kami untuk bantuan pembelian \\u0026amp; permintaan port-in. Terima kasih.\\u003c\/p\\u003e\\r\\n\",\"ctaPath\":\"\",\"now\":{\"year\":2026,\"month\":4,\"day\":14},\"instant\":{\"seconds\":1776096000,\"nanos\":0},\"nowDate\":\"Apr 14, 2026, 12:00:00 AM\",\"nowTime\":\"2026-04-14\",\"validTime\":0}]\n\t\t\t\t\t\t}\n{\n\t\t\t\t\t\"serviceUrlSearchSuggestion\": \"\/content\/u-mobile\/bm\/personal\/jcr:content\/header.suggestions\",\n\t\t\t\t\t\"searchResultPagePath\": \"\/content\/u-mobile\/bm\/personal\/search-results.html\"\n\t\t\t\t}\n{\n\t\t\t\t\"dropdownFaqProperties\": [\n  {\n    \"title\": \"Perantauan & IDD\",\n    \"value\": \"roaming\",\n    \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming.html\",\n    \"isGroupLabel\": true,\n    \"childList\": [\n      {\n        \"title\": \"Perantauan Antarabangsa\",\n        \"value\": \"international-roaming\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming.html\"\n      },\n      {\n        \"title\": \"Roam-Onz \",\n        \"value\": \"roam-onz\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/roam-onz.html\"\n      },\n      {\n        \"title\": \"Roam-Onz Global\",\n        \"value\": \"roam-onz-global\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/roam-onz-global.html\"\n      },\n      {\n        \"title\": \"Perantauan Antarabangsa Data\",\n        \"value\": \"data-international-roaming-data-ir\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/data-international-roaming-data-ir.html\"\n      },\n      {\n        \"title\": \"IDD\",\n        \"value\": \"idd\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/idd.html\"\n      },\n      {\n        \"title\": \"Best IDD 1310\",\n        \"value\": \"best-idd-1310\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/best-idd-1310.html\"\n      },\n      {\n        \"title\": \"Pas Perantauan Beberapa Hari\",\n        \"value\": \"multi-day-roaming\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/multi-day-roaming.html\"\n      },\n      {\n        \"title\": \"Perantauan 24-Jam\",\n        \"value\": \"24-hour-roaming\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/24-hour-roaming.html\"\n      },\n      {\n        \"title\": \"Perantauan untuk U Family 128\",\n        \"value\": \"u-family-128\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/u-family-128.html\"\n      }\n    ]\n  },\n  {\n    \"title\": \"Gaya Hidup \",\n    \"value\": \"lifestyle\",\n    \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle.html\",\n    \"isGroupLabel\": true,\n    \"childList\": [\n      {\n        \"title\": \"Perkhidmatan CPA\",\n        \"value\": \"cpa-service\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/cpa-service.html\"\n      },\n      {\n        \"title\": \"Penstriman Video + Muzik Percuma\",\n        \"value\": \"free-video-music-streaming\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/free-video-music-streaming.html\"\n      },\n      {\n        \"title\": \"Game-Onz\",\n        \"value\": \"game-onz\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/game-onz.html\"\n      },\n      {\n        \"title\": \"Google Play\",\n        \"value\": \"google-play\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/google-play.html\"\n      },\n      {\n        \"title\": \"Music-Onz\",\n        \"value\": \"music-onz\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/music-onz.html\"\n      },\n      {\n        \"title\": \"Video Carrier Billing\",\n        \"value\": \"video-carrier-billing\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/video-carrier-billing.html\"\n      },\n      {\n        \"title\": \"Video-Onz\",\n        \"value\": \"video-onz\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/video-onz.html\"\n      },\n      {\n        \"title\": \"WiFi Calling - iOS\",\n        \"value\": \"wifi-calling-ios\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/wifi-calling-ios.html\"\n      },\n      {\n        \"title\": \"App-Onz\",\n        \"value\": \"app-onz\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/app-onz.html\"\n      },\n      {\n        \"title\": \"WiFi Calling - Android\",\n        \"value\": \"wifi-calling-android\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/wifi-calling-android.html\"\n      },\n      {\n        \"title\": \"VoLTE\",\n        \"value\": \"volte\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/volte.html\"\n      },\n      {\n        \"title\": \"iTunes®, Apple Music® dan App Store®\",\n        \"value\": \"itunes-apple-music-and-app-store\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/itunes-apple-music-and-app-store.html\"\n      },\n      {\n        \"title\": \"GOLIFE\",\n        \"value\": \"golife\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/golife.html\"\n      },\n      {\n        \"title\": \"Rebat Sepanjang Hayat OKU\",\n        \"value\": \"oku-lifetime-rebate\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/oku-lifetime-rebate.html\"\n      },\n      {\n        \"title\": \"eSIM\",\n        \"value\": \"esim\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/esim.html\"\n      },\n      {\n        \"title\": \"Auto Debit\",\n        \"value\": \"auto-debit\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/auto-debit.html\"\n      },\n      {\n        \"title\": \"Pendaftaran Diri Prabayar U Mobile\",\n        \"value\": \"u-mobile-prepaid-self-registration\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/u-mobile-prepaid-self-registration.html\"\n      },\n      {\n        \"title\": \"Penghantaran Ekspres\",\n        \"value\": \"express-delivery\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/express-delivery.html\"\n      },\n      {\n        \"title\": \"VoWiFi\",\n        \"value\": \"vowifi\",\n        \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/vowifi.html\"\n      }\n    ]\n  }\n],\n\t\t\t\t\"dropdownDefault\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming.html\",\n\t\t\t\t\"breadCrumbs\": [\n  {\n    \"title\": \"Soalan Lazim\",\n    \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs.html\"\n  },\n  {\n    \"title\": \"Perkhidmatan Digital\",\n    \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services.html\"\n  },\n  {\n    \"title\": \"Perantauan & IDD\",\n    \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming.html\"\n  }\n]\n\t\t\t}\n{{item.title}}\nApa itu Perantauan Antarabangsa?\nPerantauan Antarabangsa adalah perkhidmatan yang membolehkan anda melakukan perkara berikut semasa anda berada di luar negara:\nAkses data perantauan berkelajuan tinggi dengan operator tempatan\nBuat dan terima panggilan suara\nHantar dan terima SMS\/MMS\nApa yang harus saya buat jika saya ingin membuat panggilan, menghantar SMS atau melayari internet semasa saya melancong di luar negara?\nSila pastikan pelan anda telah mengaktifkan perkhidmatan perantauan antarabangsa sebelum perjalanan anda ke luar negara. Sila aktifkan \"Data Roaming“ pada tetapan peranti anda sebaik sahaja anda tiba di destinasi luar negara anda untuk akses ke internet.\nPanggilan IDD and penghantaran SMS telah diaktifkan secara automatik.\nBagaimana cara untuk saya aktifkan perkhidmatan Perantauan Antarabangsa?\nUntuk pelanggan Prabayar atau Pascabayar U Mobile Prabayar atau Pascabayar baharu, perkhidmatan perantauan antarabangsa telah diaktifkan terlebih dahulu dan anda boleh mula menggunakan perkhidmatan perantauan dengan serta-merta.\nSekiranya anda pelanggan sedia ada dengan lebih daripada 6 bulan tempoh perkhidmatan, anda boleh mengaktifkan perkhidmatan data perantauan antarabangsa anda dengan mudah melalui saluran berikut:\nAktifkan melalui \nMyUMobile App\nKunjungi mana-mana \nstor U Mobile\nContact us at 1318\nUntuk bukan warganegara Malaysia, deposit RM200\/talian akan dikenakan untuk pengaktifan servis perantauan antarabangsa.\nUntuk pelanggan Prabayar atau Pascabayar U Mobile Prabayar atau Pascabayar baharu, perkhidmatan perantauan antarabangsa telah diaktifkan terlebih dahulu dan anda boleh mula menggunakan perkhidmatan perantauan dengan serta-merta.\nSekiranya anda pelanggan sedia ada dengan lebih daripada 6 bulan tempoh perkhidmatan, anda boleh mengaktifkan perkhidmatan data perantauan antarabangsa anda dengan mudah melalui saluran berikut:\nAktifkan melalui \naplikasi MyUMobile\nKunjungi mana-mana \nstor U Mobile\nContact us at \n1318\nUntuk Pelanggan Pascabayar: Apa yang perlu disediakan jika IDD dan Perantauan Antarabangsa mahu diaktifkan untuk pelan tambahan\/ahli?\nSyaratnya tetap sama dengan pelanggan pascabayar utama\/kendiri seperti yang dinyatakan di atas.\nJika saya sudah aktifkan perkhidmatan perantauan (IDD & IR) dengan operator telekomunikasi terdahulu sebelum saya beralih ke U Mobile, adakah saya masih perlu bayar deposit?\nTiada deposit diperlukan. Servis perantauan antarabangsa telah diaktifkan terlebih dahulu untuk semua pelanggan prabayar dan pascabayar baharu.\nApa yang perlu saya dail jika saya mahu buat panggilan atau menghantar SMS semasa guna mod perantauan?\nSila ikut langkah-langkah mudah berikut: \nLangkah 1: Dail “+” \nLangkah 2: Masukkan Kod Negara \nLangkah 3: Masukkan kod kawasan\/operator diikuti dengan nombor talian mudah alih\/tetap. \nContoh: Untuk menghantar SMS ke nombor mudah alih Malaysia (0181234567), dail +60181234567 dan tekan hantar.\nBagaimana cara untuk aktifkan perantauan data atau pilih operator rangkaian secara manual?\nPertama sekali, pastikan perkhidmatan perantauan anda diaktifkan. Kemudian, anda boleh set tetapan telefon secara manual dengan mengikuti langkah-langkah di bawah:\nAndroid: \nLangkah 1: Pergi ke “Settings” \nLangkah 2: Pilih “More Networks” \nLangkah 3: Pilih “Mobile Networks”\nLangkah 4: Pilih “Network Operators \nLangkah 5: Pilih rangkaian yang anda mahu \nLangkah 6: Aktifkan “Data Roaming” \niPhone:\nLangkah 1: Pergi ke “Settings”\nLangkah 2: Pilih “General” \nLangkah 3: Pilih “Cellular” \nLangkah 4: Aktifkan “Cellular Data” & “Data Roaming”\nLangkah 5: Pilih “Carrier” \nLangkah 6: Tukar “Automatic” ke \"Off\" \nLangkah 7: Pilih rangkaian yang anda mahu  \nBlackberry:\nLangkah 1: Pergi ke “Settings” \nLangkah 2: Pilih “Network Connections”\nLangkah 3: Pilih “Mobile Networks”\nLangkah 4: Pilih “Network Selection Mode”\nLangkah 5: Tukar ke mod “Manual”\nApakah kadar untuk caj panggilan \/ SMS\/ data perantauan?\nKadar adalah berdasarkan negara dan operator yang anda pilih. Untuk senarai penuh, sila layari di\nsini\n.\nAdakah terdapat waktu puncak\/ waktu luar puncak untuk panggilan antarabangsa dibuat?\nYa, caj berbeza-beza untuk waktu puncak dan waktu luar puncak, sesuai dengan caj rakan perantauan kami.\nAdakah saya akan dicaj bila menjawab panggilan suara ketika perantauan?\nU Postpaid 68 & 98\nSemua panggilan suara masuk adalah percuma.\nPelan Pascabayar lain-lain\nYa, caj akan dikenakan sekiranya anda menjawab sebarang panggilan suara semasa perantauan. Bayaran berbeza-beza mengikut negara asal panggilan.\nAdakah kata laluan diperlukan untuk mengakses mel suara semasa perantauan?\nBergantung pada tetapan mel suara anda.\nBagaimanakah cara untuk mengakses mel suara semasa perantauan?\nAdakah caj dikenakan untuk mengakses mel suara saya?\nYa, caj akan dikenakan untuk anda mengakses mel suara.\nJika saya pelanggan pascabayar, adakah kredit minimum diperlukan untuk buat atau terima panggilan semasa perantauan?\nYa, ini bergantung pada pelan mudah alih yang dilanggan. Walau bagaimanapun, anda dinasihatkan untuk membayar bil tertunggak sebelum ke luar negara untuk mengelakkan sebarang gangguan pada talian telefon anda.\nJika saya pelanggan prabayar, adakah baki dompet minimum diperlukan untuk buat atau terima panggilan semasa perantauan?\nTidak, tetapi kami nasihatkan anda untuk memiliki minimum RM10 ke atas dalam baki dompet untuk mengelakkan gangguan ketika cuba membuat atau menjawab panggilan.\nBolehkah saya lihat nombor pemanggil di skrin telefon semasa perantauan?\nIni bergantung pada operator rangkaian setiap negara.\nSiapa yang boleh dihubungi jika berlaku kecemasan seperti kad SIM hilang, telefon hilang dll?\nAnda boleh menghubungi Pusat Khidmat Pelanggan kami di\n+6018 388 1318\nuntuk menggantung talian anda dengan segera bagi mengelak penggunaan yang tidak dibenarkan.\nSaya sudah periksa isyarat telefon dan ia menunjukkan liputan yang baik. Kenapa saya masih tidak dapat buat panggilan ke Malaysia?\nKestabilan perkhidmatan perantauan bergantung pada rangkaian operator tempatan. Cuba beralih ke kawasan lain dengan isyarat yang lebih kuat dan cuba buat panggilan lagi.\nSemasa perantauan di China, kebanyakan panggilan yang saya buat ke Malaysia tidak dapat dihubungkan. Apa sebabnya?\nOleh kerana masalah rangkaian tak selanjar yang dihadapi oleh rakan kami di China - China Unicom, panggilan keluar dengan awalan “+” tidak akan dapat dihubungkan.\nAnda masih boleh membuat panggilan ke Malaysia dengan menggunakan \"00\" sebagai awalan panggilan antarabangsa sehingga diberitahu kelak.\nBagaimana saya harus membuat panggilan ketika berada di perantauan?\nSila sambung ke rangkaian Wi-Fi yang tersedia di sekeliling anda atau hidupkan perkhidmatan perantauan data pada telefon anda dan sambungkan kepada rakan kongsi pilihan kami yang tersenarai. Kemudian anda boleh menggunakan aplikasi yang mempunyai panggilan video\/suara untuk membuat panggilan menggunakan data perantauan. Khusus untuk Amerika Syarikat, sila berhubung dengan rakan kongsi pilihan kami AT&T dan ketika di India, sila berhubung dengan Reliance Jio dan hidupkan data perantauan untuk membuat panggilan menggunakan data perantauan.\nLebih Banyak Cara untuk Berhubung\nMyUMobile App atau media sosial, kami berada di hujung jari anda.\n\nMyUMobile App\nHubungi kami melalui MyUMobile App.\nFacebook\nHantarkan mesej anda melalui Messenger.\nInstagram\nAda pertanyaan? DM sahaja kami!\n{\r\n\t\t\t\t\t\"siteTheme\": \"theme-personal\"\r\n\t\t\t\t}\nKami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat\nNotis Privasi\nkami untuk info lanjut.\n{{label}}\n*\n{{placeholder}}\nSuggested Searches\nStarts in\nEnds in\n01\nd\n:\n01\nh\n:\n01\nm\n{{deviceBrand}}\n{{deviceModel}}\nHRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}\nHRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}\n{{planStickerText}}\nRM\n{{currentPriceSuffix}}\nRM\n{{currentPriceSuffix}}\n{{btmDescription}}\n{{btmDescriptionDate}}\n{{label}}\n*\n{{placeholder}}\nSuggested Searches\nStarts in\nEnds in\n01\nd\n:\n01\nh\n:\n01\nm\n{{deviceBrand}}\n{{deviceModel}}\nHRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}\nHRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}\n{{planStickerText}}\nRM\n{{currentPriceSuffix}}\nRM\n{{currentPriceSuffix}}\n{{btmDescription}}\n{{btmDescriptionDate}}","attrs_markdown":"{ \"hideAfter\": false, \"hideGeneralNotification\": false, \"rotationTimer\": 5, \"importantNotificationList\": \\[{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\\\u003cp\\\\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\\\\u003c\/p\\\\u003e\\\\r\\\\n\",\"ctaPath\":\"\",\"now\":{\"year\":2026,\"month\":4,\"day\":14},\"instant\":{\"seconds\":1776096000,\"nanos\":0},\"nowDate\":\"Apr 14, 2026, 12:00:00 AM\",\"nowTime\":\"2026-04-14\",\"validTime\":0},{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\\\u003cp\\\\u003eSila lawati \\\\u003ca href\\\\u003d\\\\\"\/content\/u-mobile\/bm\/personal\/support\/store-finder.html\\\\\" target\\\\u003d\\\\\"\\_blank\\\\\"\\\\u003ekedai terdekat\\\\u003c\/a\\\\u003e kami untuk bantuan pembelian \\\\u0026amp; permintaan port-in. Terima kasih.\\\\u003c\/p\\\\u003e\\\\r\\\\n\",\"ctaPath\":\"\",\"now\":{\"year\":2026,\"month\":4,\"day\":14},\"instant\":{\"seconds\":1776096000,\"nanos\":0},\"nowDate\":\"Apr 14, 2026, 12:00:00 AM\",\"nowTime\":\"2026-04-14\",\"validTime\":0}\\] }\n\n![icon](https:\/\/www.u.com.my\/content\/dam\/gopayz\/en\/general\/header-footer\/icon-bell.svg)\n\n![icon](https:\/\/www.u.com.my\/content\/dam\/gopayz\/en\/general\/header-footer\/icon-bell.svg)\n\n{ \"serviceUrlSearchSuggestion\": \"\/content\/u-mobile\/bm\/personal\/jcr:content\/header.suggestions\", \"searchResultPagePath\": \"\/content\/u-mobile\/bm\/personal\/search-results.html\" }\n\n[Persendirian](https:\/\/www.u.com.my\/bm\/personal\/home) [Bisnes](https:\/\/www.u.com.my\/bm\/business\/home) [EIP](https:\/\/www.u.com.my\/en\/enterprise-innovation-platform) [Wholesale](https:\/\/www.u.com.my\/bm\/5g-wholesale-network)\n\n[Bayar Bil](https:\/\/www.u.com.my\/bm\/personal\/postpaid-pay-bill) [Tambah Nilai](https:\/\/www.u.com.my\/bm\/personal\/prepaid-top-up)\n\n[![U Mobile](https:\/\/www.u.com.my\/content\/dam\/u-mobile\/personal\/general\/logo\/umobile-personal-2025.svg)](https:\/\/www.u.com.my\/bm\/personal\/home)\n\n[Pelan](https:\/\/www.u.com.my\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming)\n\n###### [Prabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/prepaid)\n[Data Plans Backup](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/prepaid\/data-plans-backup) [Pelan U Borneo](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/borneo\/prepaid)\n\n###### [Pascabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid)\n[Pelan Pascabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid\/postpaid-plans) [Pelan Famili](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid\/family-plans) [Pelan Jam Tangan](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/watch-plan) [Pelan U Borneo](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/borneo\/postpaid)\n###### [ULTRA5G Priority](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/ultra5g-priority)\n###### [Perantauan & Perjalanan](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel)\n[Perantauan Data](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel\/roaming) [Panggilan Terus Antarabangsa (IDD)](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel\/international-direct-dial)\n###### [Tukar ke U](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/switch-to-u)\n###### [ULTRA Security](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/ultra-security)\n\n[Peranti](https:\/\/www.u.com.my\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming)\n\n###### [Peranti](https:\/\/www.u.com.my\/bm\/personal\/devices)\n###### [Tukar Peranti](https:\/\/www.u.com.my\/bm\/personal\/devices\/trade-in)\n###### [Device Care](https:\/\/www.u.com.my\/bm\/personal\/devices\/device-care)\n\n[Jalur Lebar](https:\/\/www.u.com.my\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming)\n\n###### [Jalur Lebar](https:\/\/www.u.com.my\/bm\/personal\/broadband)\n[Wayarles](https:\/\/www.u.com.my\/bm\/personal\/broadband\/wireless) [Fiber](https:\/\/www.u.com.my\/bm\/personal\/broadband\/fibre)\n\n[Gaya Hidup](https:\/\/www.u.com.my\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming)\n\n###### [Hiburan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment)\n[Kredit Permainan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment\/game-credits) [Pelan Bulanan CMGO](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment\/cmgo)\n\n###### [Kewangan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/financial)\n[GoLife](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/financial\/golife)\n\n###### [Lain-lain](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others)\n[Pemindahan Kredit Masa Berbual Antarabangsa](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/international-airtime-transfer) [Bayar dengan Google Play](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/pay-on-google-play) [Pengebilan melalui Apple](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/apple-carrier-billing) [Pengebilan Langganan Video](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/video-carrier-billing) [Sekolah Digital](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/digital-school)\n\n[Tawaran](https:\/\/www.u.com.my\/bm\/personal\/deals)\n\n[Sokongan](https:\/\/www.u.com.my\/bm\/personal\/support)\n\n[ULTRA5G](https:\/\/www.u.com.my\/bm\/ultra5g)\n\n[Akaun Saya](https:\/\/shop.u.com.my\/order-history)\n\nCarian Popular\n\n- [ULTRA Postpaid](https:\/\/www.u.com.my\/bm\/personal\/search-results?q=ULTRA%20Postpaid)\n- [ULTRA Prepaid](https:\/\/www.u.com.my\/bm\/personal\/search-results?q=ULTRA%20Prepaid)\n- [ULTRA5G Trial](https:\/\/www.u.com.my\/bm\/personal\/search-results?q=ULTRA5G%20Trial)\n- [iPhone 17e](https:\/\/www.u.com.my\/bm\/personal\/search-results?q=iPhone%2017e)\n- [Samsung Galaxy S26 Series](https:\/\/www.u.com.my\/bm\/personal\/search-results?q=Samsung%20Galaxy%20S26%20Series)\n\nPopular di U Mobile\n\n[![Pelan Pascabayar]() Pelan Pascabayar Mencari pelan pascabayar terbaik di Malaysia? Terokai ULTRA Postpaid dengan data yang besar, pilihan perayauan, ULTRA5G Priority Pass dan Keselamatan Pelan Mudah Alih](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid\/postpaid-plans)\n\n[![RM0 untuk 2 Telefon 5G Raya ini ]() RM0 untuk 2 Telefon 5G Raya ini Raya ini, dapatkan 2 Fon 5G Percuma dengan U Family dan jimat sehingga RM3,000 ](https:\/\/www.u.com.my\/bm\/personal\/deals\/unbeatable-phone-deals)\n\n[![Google Pixel 10 ke-2 pada harga RM0]() Google Pixel 10 ke-2 pada harga RM0 Beli Google Pixel 10 Pro Fold dan dapatkan Pixel 10 pada harga RM0. Nikmati RM0 selama 6 bulan untuk model Google Pixel terpilih.](https:\/\/www.u.com.my\/bm\/personal\/deals\/google-pixel-series)\n\n[![Harga Satu Telefon Dapat Dua ]() Harga Satu Telefon Dapat Dua Gandakan kegembiraan dengan pakej peranti Beli 1 Percuma 1 U Mobile. Dapatkan & kongsi lebih banyak serta kekal berhubung dengan Pelan U Family! Daftar minat anda sekarang.](https:\/\/www.u.com.my\/bm\/personal\/deals\/5g-phone-buy-1-free-1)\n\n[![Wayarles]() Wayarles Alami kelajuan ala fibre dengan U Home 5G! Jalur lebar wayarles untuk pelan internet tanpa had ini disertai Router 5G Gred-Gamer percuma atau TV Samsung. Jom dapatkan!](https:\/\/www.u.com.my\/bm\/personal\/broadband\/wireless)\n\n[![Pelan Data]() Pelan Data Nikmati pelan data prabayar ULTRA No.1 dengan internet tanpa had, tanpa sekatan dan tanpa had kelajuan. Aktifkan sekarang untuk pengalaman tanpa batas.](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/prepaid\/data-plans)\n\n[Persendirian](https:\/\/www.u.com.my\/bm\/personal\/home)   [Bisnes](https:\/\/www.u.com.my\/bm\/business\/home)   [EIP](https:\/\/www.u.com.my\/en\/enterprise-innovation-platform)   [Wholesale](https:\/\/www.u.com.my\/bm\/5g-wholesale-network)\n\nPelan\n\nPeranti\n\nJalur Lebar\n\nGaya Hidup\n\n[Tawaran](https:\/\/www.u.com.my\/bm\/personal\/deals)   [Sokongan](https:\/\/www.u.com.my\/bm\/personal\/support)   [ULTRA5G](https:\/\/www.u.com.my\/bm\/ultra5g)\n\n[Akaun Saya](https:\/\/shop.u.com.my\/order-history)\n\n[Bayar Bil](https:\/\/www.u.com.my\/bm\/personal\/postpaid-pay-bill)\n\n[Tambah Nilai](https:\/\/www.u.com.my\/bm\/personal\/prepaid-top-up)\n\n###### Pelan\n***\n###### [Prabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/prepaid)\n[Data Plans Backup](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/prepaid\/data-plans-backup) [Pelan U Borneo](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/borneo\/prepaid)\n\n###### [Pascabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid)\n[Pelan Pascabayar](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid\/postpaid-plans) [Pelan Famili](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/postpaid\/family-plans) [Pelan Jam Tangan](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/watch-plan) [Pelan U Borneo](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/borneo\/postpaid)\n###### [ULTRA5G Priority](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/ultra5g-priority)\n###### [Perantauan & Perjalanan](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel)\n[Perantauan Data](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel\/roaming) [Panggilan Terus Antarabangsa (IDD)](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/roam-travel\/international-direct-dial)\n###### [Tukar ke U](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/switch-to-u)\n###### [ULTRA Security](https:\/\/www.u.com.my\/bm\/personal\/mobile-plans\/ultra-security)\n\n###### Peranti\n***\n###### [Peranti](https:\/\/www.u.com.my\/bm\/personal\/devices)\n###### [Tukar Peranti](https:\/\/www.u.com.my\/bm\/personal\/devices\/trade-in)\n###### [Device Care](https:\/\/www.u.com.my\/bm\/personal\/devices\/device-care)\n\n###### Jalur Lebar\n***\n###### [Jalur Lebar](https:\/\/www.u.com.my\/bm\/personal\/broadband)\n[Wayarles](https:\/\/www.u.com.my\/bm\/personal\/broadband\/wireless) [Fiber](https:\/\/www.u.com.my\/bm\/personal\/broadband\/fibre)\n\n###### Gaya Hidup\n***\n###### [Hiburan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment)\n[Kredit Permainan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment\/game-credits) [Pelan Bulanan CMGO](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/entertainment\/cmgo)\n\n###### [Kewangan](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/financial)\n[GoLife](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/financial\/golife)\n\n###### [Lain-lain](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others)\n[Pemindahan Kredit Masa Berbual Antarabangsa](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/international-airtime-transfer) [Bayar dengan Google Play](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/pay-on-google-play) [Pengebilan melalui Apple](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/apple-carrier-billing) [Pengebilan Langganan Video](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/video-carrier-billing) [Sekolah Digital](https:\/\/www.u.com.my\/bm\/personal\/lifestyle\/others\/digital-school)\n\n###### Tawaran\n***\n\n###### Sokongan\n***\n\n###### ULTRA5G\n***\n\n# Soalan Lazim\n{ \"searchResultPagePath\": \"\\#\", \"serviceUrlSearchSuggestion\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/jcr:content\/iparsys-1\/layout\\_container\/layout\\_container\/search\\_textbox\\_copy.suggestions\" }\n\n{ \"dropdownFaqProperties\": \\[ { \"title\": \"Perantauan & IDD\", \"value\": \"roaming\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming.html\", \"isGroupLabel\": true, \"childList\": \\[ { \"title\": \"Perantauan Antarabangsa\", \"value\": \"international-roaming\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming.html\" }, { \"title\": \"Roam-Onz \", \"value\": \"roam-onz\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/roam-onz.html\" }, { \"title\": \"Roam-Onz Global\", \"value\": \"roam-onz-global\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/roam-onz-global.html\" }, { \"title\": \"Perantauan Antarabangsa Data\", \"value\": \"data-international-roaming-data-ir\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/data-international-roaming-data-ir.html\" }, { \"title\": \"IDD\", \"value\": \"idd\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/idd.html\" }, { \"title\": \"Best IDD 1310\", \"value\": \"best-idd-1310\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/best-idd-1310.html\" }, { \"title\": \"Pas Perantauan Beberapa Hari\", \"value\": \"multi-day-roaming\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/multi-day-roaming.html\" }, { \"title\": \"Perantauan 24-Jam\", \"value\": \"24-hour-roaming\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/24-hour-roaming.html\" }, { \"title\": \"Perantauan untuk U Family 128\", \"value\": \"u-family-128\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/u-family-128.html\" } \\] }, { \"title\": \"Gaya Hidup \", \"value\": \"lifestyle\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle.html\", \"isGroupLabel\": true, \"childList\": \\[ { \"title\": \"Perkhidmatan CPA\", \"value\": \"cpa-service\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/cpa-service.html\" }, { \"title\": \"Penstriman Video + Muzik Percuma\", \"value\": \"free-video-music-streaming\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/free-video-music-streaming.html\" }, { \"title\": \"Game-Onz\", \"value\": \"game-onz\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/game-onz.html\" }, { \"title\": \"Google Play\", \"value\": \"google-play\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/google-play.html\" }, { \"title\": \"Music-Onz\", \"value\": \"music-onz\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/music-onz.html\" }, { \"title\": \"Video Carrier Billing\", \"value\": \"video-carrier-billing\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/video-carrier-billing.html\" }, { \"title\": \"Video-Onz\", \"value\": \"video-onz\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/video-onz.html\" }, { \"title\": \"WiFi Calling - iOS\", \"value\": \"wifi-calling-ios\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/wifi-calling-ios.html\" }, { \"title\": \"App-Onz\", \"value\": \"app-onz\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/app-onz.html\" }, { \"title\": \"WiFi Calling - Android\", \"value\": \"wifi-calling-android\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/wifi-calling-android.html\" }, { \"title\": \"VoLTE\", \"value\": \"volte\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/volte.html\" }, { \"title\": \"iTunes®, Apple Music® dan App Store®\", \"value\": \"itunes-apple-music-and-app-store\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/itunes-apple-music-and-app-store.html\" }, { \"title\": \"GOLIFE\", \"value\": \"golife\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/golife.html\" }, { \"title\": \"Rebat Sepanjang Hayat OKU\", \"value\": \"oku-lifetime-rebate\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/oku-lifetime-rebate.html\" }, { \"title\": \"eSIM\", \"value\": \"esim\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/esim.html\" }, { \"title\": \"Auto Debit\", \"value\": \"auto-debit\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/auto-debit.html\" }, { \"title\": \"Pendaftaran Diri Prabayar U Mobile\", \"value\": \"u-mobile-prepaid-self-registration\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/u-mobile-prepaid-self-registration.html\" }, { \"title\": \"Penghantaran Ekspres\", \"value\": \"express-delivery\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/express-delivery.html\" }, { \"title\": \"VoWiFi\", \"value\": \"vowifi\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/lifestyle\/vowifi.html\" } \\] } \\], \"dropdownDefault\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming\/international-roaming.html\", \"breadCrumbs\": \\[ { \"title\": \"Soalan Lazim\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs.html\" }, { \"title\": \"Perkhidmatan Digital\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services.html\" }, { \"title\": \"Perantauan & IDD\", \"url\": \"\/content\/u-mobile\/bm\/personal\/support\/faqs\/digital-services\/roaming.html\" } \\] }\n\nKembangkan Semua  Kecilkan Semua\n\n## Lebih Banyak Cara untuk Berhubung\nMyUMobile App atau media sosial, kami berada di hujung jari anda.\n\n\n\n![MyUmobile App]()\n\n#### MyUMobile App\nHubungi kami melalui MyUMobile App.\n\n[Muat turn aplikasi](https:\/\/u.my\/app)\n\n[Muat Turn App](https:\/\/www.u.com.my\/bm\/personal\/support\/self-serve\/myumobile-app)\n\n![Facebook]()\n\n#### Facebook\nHantarkan mesej anda melalui Messenger.\n\n[Chat Sekarang](https:\/\/www.facebook.com\/umobile)\n\n![Instagram]()\n\n#### Instagram\nAda pertanyaan? DM sahaja kami\\!\n\n[DM Sekarang](https:\/\/www.instagram.com\/umobile)\n\n{ \"siteTheme\": \"theme-personal\" }\n\nKami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat [Notis Privasi](https:\/\/www.u.com.my\/bm\/personal\/support\/terms-conditions\/others\/privacy-notice) kami untuk info lanjut.\n\n[Teruskan]()\n\n{ \"disableChatbotMobile\": \"false\" }\n\n##### Muat turun MyUMobile App\n##### Berhubung dengan Kami\n\nSerah semula aduan kepada Forum Pengguna Malaysia (CFM) \\|<https:\/\/aduan.mcmc.gov.my\/>\n\n© 2026 U Mobile Sdn Bhd 199101013657 (223969-U) Hak Cipta Terpelihara","attrs_readable_markdown":"{ \"hideAfter\": false, \"hideGeneralNotification\": false, \"rotationTimer\": 5, \"importantNotificationList\": \\[{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\\\u003cp\\\\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\\\\u003c\/p\\\\u003e\\\\r\\\\n\",\"ctaPath\":\"\",\"now\":{\"year\":2026,\"month\":4,\"day\":14},\"instant\":{\"seconds\":1776096000,\"nanos\":0},\"nowDate\":\"Apr 14, 2026, 12:00:00 AM\",\"nowTime\":\"2026-04-14\",\"validTime\":0},{\"LOG\":{\"name\":\"com.umobile.core.pojo.NotificationPojo\"},\"startDateTime\":\"2024-01-29T06:00:00.000+08:00\",\"endDateTime\":\"2024-02-05T23:59:00.000+08:00\",\"desc\":\"\\\\u003cp\\\\u003eSila lawati \\\\u003ca href\\\\u003d\\\\\"\/content\/u-mobile\/bm\/personal\/support\/store-finder.html\\\\\" target\\\\u003d\\\\\"\\_blank\\\\\"\\\\u003ekedai terdekat\\\\u003c\/a\\\\u003e kami untuk bantuan pembelian \\\\u0026amp; permintaan port-in. 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DM sahaja kami\\!\n\n{ \"siteTheme\": \"theme-personal\" }\n\nKami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat [Notis Privasi](https:\/\/www.u.com.my\/bm\/personal\/support\/terms-conditions\/others\/privacy-notice) kami untuk info lanjut.","meta_canonical":null}

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2 days ago

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Page Details

Property	Value
URL	https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming
Last Crawled	2026-04-14 04:50:57 (2 days ago)
First Indexed	2021-11-15 05:35:14 (4 years ago)
HTTP Status Code	200
Meta Title	Perantauan Antarabangsa - Soalan Lazim I U Mobile
Meta Description	Perantauan Antarabangsa: Pengguna masih boleh buat dan terima panggilan ketika di luar negara. Untuk maklumat lanjut, sila layari Soalan Lazim U Mobile di sini.
Meta Canonical	null
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Perantauan Antarabangsa adalah perkhidmatan yang membolehkan anda melakukan perkara berikut semasa anda berada di luar negara: Akses data perantauan berkelajuan tinggi dengan operator tempatan Buat dan terima panggilan suara Hantar dan terima SMS/MMS Apa yang harus saya buat jika saya ingin membuat panggilan, menghantar SMS atau melayari internet semasa saya melancong di luar negara? Sila pastikan pelan anda telah mengaktifkan perkhidmatan perantauan antarabangsa sebelum perjalanan anda ke luar negara. Sila aktifkan "Data Roaming“ pada tetapan peranti anda sebaik sahaja anda tiba di destinasi luar negara anda untuk akses ke internet. Panggilan IDD and penghantaran SMS telah diaktifkan secara automatik. Bagaimana cara untuk saya aktifkan perkhidmatan Perantauan Antarabangsa? Untuk pelanggan Prabayar atau Pascabayar U Mobile Prabayar atau Pascabayar baharu, perkhidmatan perantauan antarabangsa telah diaktifkan terlebih dahulu dan anda boleh mula menggunakan perkhidmatan perantauan dengan serta-merta. Sekiranya anda pelanggan sedia ada dengan lebih daripada 6 bulan tempoh perkhidmatan, anda boleh mengaktifkan perkhidmatan data perantauan antarabangsa anda dengan mudah melalui saluran berikut: Aktifkan melalui MyUMobile App Kunjungi mana-mana stor U Mobile Contact us at 1318 Untuk bukan warganegara Malaysia, deposit RM200/talian akan dikenakan untuk pengaktifan servis perantauan antarabangsa. Untuk pelanggan Prabayar atau Pascabayar U Mobile Prabayar atau Pascabayar baharu, perkhidmatan perantauan antarabangsa telah diaktifkan terlebih dahulu dan anda boleh mula menggunakan perkhidmatan perantauan dengan serta-merta. Sekiranya anda pelanggan sedia ada dengan lebih daripada 6 bulan tempoh perkhidmatan, anda boleh mengaktifkan perkhidmatan data perantauan antarabangsa anda dengan mudah melalui saluran berikut: Aktifkan melalui aplikasi MyUMobile Kunjungi mana-mana stor U Mobile Contact us at 1318 Untuk Pelanggan Pascabayar: Apa yang perlu disediakan jika IDD dan Perantauan Antarabangsa mahu diaktifkan untuk pelan tambahan/ahli? Syaratnya tetap sama dengan pelanggan pascabayar utama/kendiri seperti yang dinyatakan di atas. Jika saya sudah aktifkan perkhidmatan perantauan (IDD & IR) dengan operator telekomunikasi terdahulu sebelum saya beralih ke U Mobile, adakah saya masih perlu bayar deposit? Tiada deposit diperlukan. Servis perantauan antarabangsa telah diaktifkan terlebih dahulu untuk semua pelanggan prabayar dan pascabayar baharu. Apa yang perlu saya dail jika saya mahu buat panggilan atau menghantar SMS semasa guna mod perantauan? Sila ikut langkah-langkah mudah berikut: Langkah 1: Dail “+” Langkah 2: Masukkan Kod Negara Langkah 3: Masukkan kod kawasan/operator diikuti dengan nombor talian mudah alih/tetap. Contoh: Untuk menghantar SMS ke nombor mudah alih Malaysia (0181234567), dail +60181234567 dan tekan hantar. Bagaimana cara untuk aktifkan perantauan data atau pilih operator rangkaian secara manual? Pertama sekali, pastikan perkhidmatan perantauan anda diaktifkan. Kemudian, anda boleh set tetapan telefon secara manual dengan mengikuti langkah-langkah di bawah: Android: Langkah 1: Pergi ke “Settings” Langkah 2: Pilih “More Networks” Langkah 3: Pilih “Mobile Networks” Langkah 4: Pilih “Network Operators Langkah 5: Pilih rangkaian yang anda mahu Langkah 6: Aktifkan “Data Roaming” iPhone: Langkah 1: Pergi ke “Settings” Langkah 2: Pilih “General” Langkah 3: Pilih “Cellular” Langkah 4: Aktifkan “Cellular Data” & “Data Roaming” Langkah 5: Pilih “Carrier” Langkah 6: Tukar “Automatic” ke "Off" Langkah 7: Pilih rangkaian yang anda mahu Blackberry: Langkah 1: Pergi ke “Settings” Langkah 2: Pilih “Network Connections” Langkah 3: Pilih “Mobile Networks” Langkah 4: Pilih “Network Selection Mode” Langkah 5: Tukar ke mod “Manual” Apakah kadar untuk caj panggilan / SMS/ data perantauan? Kadar adalah berdasarkan negara dan operator yang anda pilih. Untuk senarai penuh, sila layari di sini . Adakah terdapat waktu puncak/ waktu luar puncak untuk panggilan antarabangsa dibuat? Ya, caj berbeza-beza untuk waktu puncak dan waktu luar puncak, sesuai dengan caj rakan perantauan kami. Adakah saya akan dicaj bila menjawab panggilan suara ketika perantauan? U Postpaid 68 & 98 Semua panggilan suara masuk adalah percuma. Pelan Pascabayar lain-lain Ya, caj akan dikenakan sekiranya anda menjawab sebarang panggilan suara semasa perantauan. Bayaran berbeza-beza mengikut negara asal panggilan. Adakah kata laluan diperlukan untuk mengakses mel suara semasa perantauan? Bergantung pada tetapan mel suara anda. Bagaimanakah cara untuk mengakses mel suara semasa perantauan? Adakah caj dikenakan untuk mengakses mel suara saya? Ya, caj akan dikenakan untuk anda mengakses mel suara. Jika saya pelanggan pascabayar, adakah kredit minimum diperlukan untuk buat atau terima panggilan semasa perantauan? Ya, ini bergantung pada pelan mudah alih yang dilanggan. Walau bagaimanapun, anda dinasihatkan untuk membayar bil tertunggak sebelum ke luar negara untuk mengelakkan sebarang gangguan pada talian telefon anda. Jika saya pelanggan prabayar, adakah baki dompet minimum diperlukan untuk buat atau terima panggilan semasa perantauan? Tidak, tetapi kami nasihatkan anda untuk memiliki minimum RM10 ke atas dalam baki dompet untuk mengelakkan gangguan ketika cuba membuat atau menjawab panggilan. Bolehkah saya lihat nombor pemanggil di skrin telefon semasa perantauan? Ini bergantung pada operator rangkaian setiap negara. Siapa yang boleh dihubungi jika berlaku kecemasan seperti kad SIM hilang, telefon hilang dll? Anda boleh menghubungi Pusat Khidmat Pelanggan kami di +6018 388 1318 untuk menggantung talian anda dengan segera bagi mengelak penggunaan yang tidak dibenarkan. Saya sudah periksa isyarat telefon dan ia menunjukkan liputan yang baik. Kenapa saya masih tidak dapat buat panggilan ke Malaysia? Kestabilan perkhidmatan perantauan bergantung pada rangkaian operator tempatan. Cuba beralih ke kawasan lain dengan isyarat yang lebih kuat dan cuba buat panggilan lagi. Semasa perantauan di China, kebanyakan panggilan yang saya buat ke Malaysia tidak dapat dihubungkan. Apa sebabnya? Oleh kerana masalah rangkaian tak selanjar yang dihadapi oleh rakan kami di China - China Unicom, panggilan keluar dengan awalan “+” tidak akan dapat dihubungkan. Anda masih boleh membuat panggilan ke Malaysia dengan menggunakan "00" sebagai awalan panggilan antarabangsa sehingga diberitahu kelak. Bagaimana saya harus membuat panggilan ketika berada di perantauan? Sila sambung ke rangkaian Wi-Fi yang tersedia di sekeliling anda atau hidupkan perkhidmatan perantauan data pada telefon anda dan sambungkan kepada rakan kongsi pilihan kami yang tersenarai. Kemudian anda boleh menggunakan aplikasi yang mempunyai panggilan video/suara untuk membuat panggilan menggunakan data perantauan. Khusus untuk Amerika Syarikat, sila berhubung dengan rakan kongsi pilihan kami AT&T dan ketika di India, sila berhubung dengan Reliance Jio dan hidupkan data perantauan untuk membuat panggilan menggunakan data perantauan. Lebih Banyak Cara untuk Berhubung MyUMobile App atau media sosial, kami berada di hujung jari anda. MyUMobile App Hubungi kami melalui MyUMobile App. Facebook Hantarkan mesej anda melalui Messenger. Instagram Ada pertanyaan? DM sahaja kami! { "siteTheme": "theme-personal" } Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut. {{label}} * {{placeholder}} Suggested Searches Starts in Ends in 01 d : 01 h : 01 m {{deviceBrand}} {{deviceModel}} HRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}} HRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}} {{planStickerText}} RM {{currentPriceSuffix}} RM {{currentPriceSuffix}} {{btmDescription}} {{btmDescriptionDate}} {{label}} * {{placeholder}} Suggested Searches Starts in Ends in 01 d : 01 h : 01 m {{deviceBrand}} {{deviceModel}} HRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}} HRD {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}} {{planStickerText}} RM {{currentPriceSuffix}} RM {{currentPriceSuffix}} {{btmDescription}} {{btmDescriptionDate}}
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Terima kasih.\\u003c/p\\u003e\\r\\n","ctaPath":"","now":{"year":2026,"month":4,"day":14},"instant":{"seconds":1776096000,"nanos":0},"nowDate":"Apr 14, 2026, 12:00:00 AM","nowTime":"2026-04-14","validTime":0}\] } ![icon](https://www.u.com.my/content/dam/gopayz/en/general/header-footer/icon-bell.svg) ![icon](https://www.u.com.my/content/dam/gopayz/en/general/header-footer/icon-bell.svg) { "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" } [Persendirian](https://www.u.com.my/bm/personal/home) [Bisnes](https://www.u.com.my/bm/business/home) [EIP](https://www.u.com.my/en/enterprise-innovation-platform) [Wholesale](https://www.u.com.my/bm/5g-wholesale-network) [Bayar Bil](https://www.u.com.my/bm/personal/postpaid-pay-bill) [Tambah Nilai](https://www.u.com.my/bm/personal/prepaid-top-up) [![U Mobile](https://www.u.com.my/content/dam/u-mobile/personal/general/logo/umobile-personal-2025.svg)](https://www.u.com.my/bm/personal/home) [Pelan](https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming) ###### [Prabayar](https://www.u.com.my/bm/personal/mobile-plans/prepaid) [Data Plans Backup](https://www.u.com.my/bm/personal/mobile-plans/prepaid/data-plans-backup) [Pelan U Borneo](https://www.u.com.my/bm/personal/mobile-plans/borneo/prepaid) ###### [Pascabayar](https://www.u.com.my/bm/personal/mobile-plans/postpaid) [Pelan Pascabayar](https://www.u.com.my/bm/personal/mobile-plans/postpaid/postpaid-plans) [Pelan Famili](https://www.u.com.my/bm/personal/mobile-plans/postpaid/family-plans) [Pelan Jam Tangan](https://www.u.com.my/bm/personal/mobile-plans/watch-plan) [Pelan U Borneo](https://www.u.com.my/bm/personal/mobile-plans/borneo/postpaid) ###### [ULTRA5G Priority](https://www.u.com.my/bm/personal/mobile-plans/ultra5g-priority) ###### [Perantauan & Perjalanan](https://www.u.com.my/bm/personal/mobile-plans/roam-travel) [Perantauan Data](https://www.u.com.my/bm/personal/mobile-plans/roam-travel/roaming) [Panggilan Terus Antarabangsa (IDD)](https://www.u.com.my/bm/personal/mobile-plans/roam-travel/international-direct-dial) ###### [Tukar ke U](https://www.u.com.my/bm/personal/mobile-plans/switch-to-u) ###### [ULTRA Security](https://www.u.com.my/bm/personal/mobile-plans/ultra-security) [Peranti](https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming) ###### [Peranti](https://www.u.com.my/bm/personal/devices) ###### [Tukar Peranti](https://www.u.com.my/bm/personal/devices/trade-in) ###### [Device Care](https://www.u.com.my/bm/personal/devices/device-care) [Jalur Lebar](https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming) ###### [Jalur Lebar](https://www.u.com.my/bm/personal/broadband) [Wayarles](https://www.u.com.my/bm/personal/broadband/wireless) [Fiber](https://www.u.com.my/bm/personal/broadband/fibre) [Gaya Hidup](https://www.u.com.my/bm/personal/support/faqs/digital-services/roaming/international-roaming) ###### [Hiburan](https://www.u.com.my/bm/personal/lifestyle/entertainment) [Kredit Permainan](https://www.u.com.my/bm/personal/lifestyle/entertainment/game-credits) [Pelan Bulanan CMGO](https://www.u.com.my/bm/personal/lifestyle/entertainment/cmgo) ###### [Kewangan](https://www.u.com.my/bm/personal/lifestyle/financial) [GoLife](https://www.u.com.my/bm/personal/lifestyle/financial/golife) ###### [Lain-lain](https://www.u.com.my/bm/personal/lifestyle/others) [Pemindahan Kredit Masa Berbual Antarabangsa](https://www.u.com.my/bm/personal/lifestyle/others/international-airtime-transfer) [Bayar dengan Google Play](https://www.u.com.my/bm/personal/lifestyle/others/pay-on-google-play) [Pengebilan melalui Apple](https://www.u.com.my/bm/personal/lifestyle/others/apple-carrier-billing) [Pengebilan Langganan Video](https://www.u.com.my/bm/personal/lifestyle/others/video-carrier-billing) [Sekolah Digital](https://www.u.com.my/bm/personal/lifestyle/others/digital-school) [Tawaran](https://www.u.com.my/bm/personal/deals) [Sokongan](https://www.u.com.my/bm/personal/support) [ULTRA5G](https://www.u.com.my/bm/ultra5g) [Akaun Saya](https://shop.u.com.my/order-history) Carian Popular - [ULTRA Postpaid](https://www.u.com.my/bm/personal/search-results?q=ULTRA%20Postpaid) - [ULTRA Prepaid](https://www.u.com.my/bm/personal/search-results?q=ULTRA%20Prepaid) - [ULTRA5G Trial](https://www.u.com.my/bm/personal/search-results?q=ULTRA5G%20Trial) - [iPhone 17e](https://www.u.com.my/bm/personal/search-results?q=iPhone%2017e) - [Samsung Galaxy S26 Series](https://www.u.com.my/bm/personal/search-results?q=Samsung%20Galaxy%20S26%20Series) Popular di U Mobile [![Pelan Pascabayar]() Pelan Pascabayar Mencari pelan pascabayar terbaik di Malaysia? 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Antarabangsa](https://www.u.com.my/bm/personal/lifestyle/others/international-airtime-transfer) [Bayar dengan Google Play](https://www.u.com.my/bm/personal/lifestyle/others/pay-on-google-play) [Pengebilan melalui Apple](https://www.u.com.my/bm/personal/lifestyle/others/apple-carrier-billing) [Pengebilan Langganan Video](https://www.u.com.my/bm/personal/lifestyle/others/video-carrier-billing) [Sekolah Digital](https://www.u.com.my/bm/personal/lifestyle/others/digital-school) ###### Tawaran * ###### Sokongan * ###### ULTRA5G *** # Soalan Lazim { "searchResultPagePath": "\#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout\_container/layout\_container/search\_textbox\_copy.suggestions" } { "dropdownFaqProperties": \[ { "title": "Perantauan & IDD", "value": "roaming", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html", "isGroupLabel": true, "childList": \[ { "title": "Perantauan Antarabangsa", "value": 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"/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle/esim.html" }, { "title": "Auto Debit", "value": "auto-debit", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle/auto-debit.html" }, { "title": "Pendaftaran Diri Prabayar U Mobile", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle/u-mobile-prepaid-self-registration.html" }, { "title": "Penghantaran Ekspres", "value": "express-delivery", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle/express-delivery.html" }, { "title": "VoWiFi", "value": "vowifi", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle/vowifi.html" } \] } \], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming/international-roaming.html", "breadCrumbs": \[ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Perkhidmatan Digital", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html" }, { "title": "Perantauan & IDD", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html" } \] } Kembangkan Semua Kecilkan Semua ## Lebih Banyak Cara untuk Berhubung MyUMobile App atau media sosial, kami berada di hujung jari anda. ![MyUmobile App]() #### MyUMobile App Hubungi kami melalui MyUMobile App. [Muat turn aplikasi](https://u.my/app) [Muat Turn App](https://www.u.com.my/bm/personal/support/self-serve/myumobile-app) ![Facebook]() #### Facebook Hantarkan mesej anda melalui Messenger. [Chat Sekarang](https://www.facebook.com/umobile) ![Instagram]() #### Instagram Ada pertanyaan? DM sahaja kami\! [DM Sekarang](https://www.instagram.com/umobile) { "siteTheme": "theme-personal" } Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat [Notis Privasi](https://www.u.com.my/bm/personal/support/terms-conditions/others/privacy-notice) kami untuk info lanjut. [Teruskan]() { "disableChatbotMobile": "false" } ##### Muat turun MyUMobile App ##### Berhubung dengan Kami Serah semula aduan kepada Forum Pengguna Malaysia (CFM) \\|<https://aduan.mcmc.gov.my/> © 2026 U Mobile Sdn Bhd 199101013657 (223969-U) Hak Cipta Terpelihara
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DM sahaja kami\! { "siteTheme": "theme-personal" } Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat [Notis Privasi](https://www.u.com.my/bm/personal/support/terms-conditions/others/privacy-notice) kami untuk info lanjut.
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