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FilterStatusConditionDetails
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PropertyValue
URLhttps://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html
Last Crawled2026-03-10 12:43:15 (1 month ago)
First Indexed2018-06-29 01:50:42 (7 years ago)
HTTP Status Code200
Meta TitleProtecting Consumers
Meta Descriptionnull
Meta Canonicalnull
Boilerpipe Text
Protecting Consumers The Tennessee Attorney General's Office enforces the Tennessee Consumer Protection Act and other consumer related laws in order to protects consumers and businesses from those who engage in unfair or deceptive business practices. These enforcement actions are brought in the name of the State of Tennessee. Although the Attorney General may seek restitution for consumers who have suffered ascertainable losses, the office cannot represent individual consumers. Consumer complaints are crucial to the Attorney General’s work, however, and can help in identifying recipients for relief.  The Attorney General often initiates cases based on complaints received from consumers and encourages them to report any business practice they believe is unfair or deceptive to the Division of Consumer Affairs (DCA), which is housed within the Attorney General’s Office. DCA serves as the central coordinating agency and clearinghouse for consumer complaints regarding unfair or deceptive acts or practices.  DCA also engages in consumer education through its website, publications and events and offers resources to consumers .
Markdown
[Skip to Main Content](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html#main) [Go to Attorney General Home](https://www.tn.gov/attorneygeneral.html) [![State of Tennessee, Attorney General and Reporter](https://www.tn.gov/content/dam/headers/AttorneyGeneralReporter-JonathanSkrmetti.png)](https://www.tn.gov/attorneygeneral.html) [Go to TN.gov](https://www.tn.gov/) Section - [Go to Attorney General & Reporter](https://www.tn.gov/attorneygeneral.html) - [Working for Tennessee](https://www.tn.gov/attorneygeneral/working-for-tennessee.html) - [Enforcing Tobacco Laws](https://www.tn.gov/attorneygeneral/working-for-tennessee/enforcing-tobacco-laws.html) - [Helping Crime Victims](https://www.tn.gov/attorneygeneral/working-for-tennessee/helping-crime-victims.html) - [Protecting Consumers](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html) - [Reviewing Nonprofits and Charitable Trusts/Gifts](https://www.tn.gov/attorneygeneral/working-for-tennessee/reviewing-nonprofits-and-charitable-trusts-gifts.html) - [Prosecuting the Unauthorized Practice of Law](https://www.tn.gov/attorneygeneral/working-for-tennessee/prosecuting-the-unauthorized-practice-of-law.html) - [Protecting Utility Customers](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-utility-customers.html) - [Documents of Interest](https://www.tn.gov/attorneygeneral/working-for-tennessee/filings-of-interest.html) - [AG Opinions](https://www.tn.gov/attorneygeneral/opinions.html) - [News](https://www.tn.gov/attorneygeneral/news.html) - [We're Hiring](https://www.tn.gov/attorneygeneral/employment.html) - [About the Office](https://www.tn.gov/attorneygeneral/about-the-office.html) - [Attorney General Jonathan Skrmetti](https://www.tn.gov/attorneygeneral/about-the-office/general-skrmetti.html) - [Divisions](https://www.tn.gov/attorneygeneral/about-the-office/divisions.html) - [Mission, Vision, and Values](https://www.tn.gov/attorneygeneral/about-the-office/mission--vision--and-values.html) - [Public Records Policy](https://www.tn.gov/attorneygeneral/about-the-office/redirect---public-records-policy.html) - [Podcast: Making the Case](https://www.tn.gov/attorneygeneral/about-the-office/podcast.html) - [Civil Rights Enforcement Division](https://www.tn.gov/attorneygeneral/cred.html) - [Contact Us](https://www.tn.gov/attorneygeneral/contact-us.html) [Print This Page]() [Print This Page]() [Go to Search]() # Protecting Consumers # Protecting Consumers The Tennessee Attorney General's Office enforces the Tennessee Consumer Protection Act and other consumer related laws in order to protects consumers and businesses from those who engage in unfair or deceptive business practices. These enforcement actions are brought in the name of the State of Tennessee. Although the Attorney General may seek restitution for consumers who have suffered ascertainable losses, the office cannot represent individual consumers. Consumer complaints are crucial to the Attorney General’s work, however, and can help in identifying recipients for relief. The Attorney General often initiates cases based on complaints received from consumers and encourages them to report any business practice they believe is unfair or deceptive to the Division of Consumer Affairs (DCA), which is housed within the Attorney General’s Office. DCA serves as the central coordinating agency and clearinghouse for consumer complaints regarding unfair or deceptive acts or practices. DCA also engages in consumer education through its website, publications and events and offers [resources to consumers](https://www.tn.gov/content/tn/attorneygeneral/working-for-tennessee/consumer/resources.html "Consumer resources"). [File a Consumer Complaint](https://www.tn.gov/attorneygeneral/working-for-tennessee/file-a-consumer-complaint.html "File a Consumer Complaint") [Consumer Affairs](https://www.tn.gov/attorneygeneral/working-for-tennessee/consumer-affairs.html "Consumer Affairs") - Social Media - [facebook](https://www.facebook.com/Tennessee-Attorney-General-1436615396648529/?ref=aymt_homepage_panel) - [twitter](https://twitter.com/AGTennessee) [Mission](https://www.tn.gov/attorneygeneral/about-the-office/mission--vision--and-values.html "Mission") - [We are the State’s law office serving Tennessee with principled, independent, and excellent counsel.](https://www.tn.gov/attorneygeneral/ql/redirect---mission-statement.html "We are the State’s law office serving Tennessee with principled, independent, and excellent counsel.") [Disclaimer](https://www.tn.gov/attorneygeneral/disclaimer.html "Disclaimer") - [The information on this website is intended for general informational purposes only and does not constitute legal advice.](https://www.tn.gov/attorneygeneral/ql/redirect-disclaimer.html "The information on this website is intended for general informational purposes only and does not constitute legal advice.") **Attorney General and Reporter** Jonathan Skrmetti P.O. Box 20207 Nashville, TN 37202 ![Department Logo](https://www.tn.gov/content/dam/headers/ag-seal2016.png) - [Flag Status: Full Staff](https://www.tn.gov/about-tn/flag-status.html "Flag Status: Full Staff") - [Chat](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html "Open Chat") - [Help](https://www.tn.gov/help.html "Help") - [Translate](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html "Translate") - [Font Size](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html "Font Size") - a- - Normal - A+ [![Tristar](https://www.tn.gov/etc/clientlibs/tncore/main/img/footer-starball.png)]() - [TN.gov Services](https://www.tn.gov/state-services.html "TN.gov Services") [TN.gov Directory](https://www.tn.gov/directory.html "TN.gov Directory") [Transparent TN](https://www.tn.gov/transparenttn.html "Transparent TN") [Web Policies](https://www.tn.gov/web-policies/privacy-statement.html "Web Policies") - [About Tennessee](https://www.tn.gov/about-tn/state-symbols.html "About Tennessee") [Title VI](https://www.tn.gov/hr/title-vi/title-vi-disclaimer.html "Title VI") [Accessibility](https://www.tn.gov/web-policies/accessibility.html "Accessibility") [Help & Contact](https://www.tn.gov/help.html "Help & Contact") [Survey](https://www.tn.gov/survey.html "Survey") [Close](https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html)
Readable Markdown
## Protecting Consumers The Tennessee Attorney General's Office enforces the Tennessee Consumer Protection Act and other consumer related laws in order to protects consumers and businesses from those who engage in unfair or deceptive business practices. These enforcement actions are brought in the name of the State of Tennessee. Although the Attorney General may seek restitution for consumers who have suffered ascertainable losses, the office cannot represent individual consumers. Consumer complaints are crucial to the Attorney General’s work, however, and can help in identifying recipients for relief. The Attorney General often initiates cases based on complaints received from consumers and encourages them to report any business practice they believe is unfair or deceptive to the Division of Consumer Affairs (DCA), which is housed within the Attorney General’s Office. DCA serves as the central coordinating agency and clearinghouse for consumer complaints regarding unfair or deceptive acts or practices. DCA also engages in consumer education through its website, publications and events and offers [resources to consumers](https://www.tn.gov/content/tn/attorneygeneral/working-for-tennessee/consumer/resources.html "Consumer resources").
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