🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 197 (from laksa045)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa197.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.three.co.uk/blog/what-to-do-if-you-drop-your-phone-down-the-loo\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.three.co.uk/blog/what-to-do-if-you-drop-your-phone-down-the-loo\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.three.co.uk\/blog\/what-to-do-if-you-drop-your-phone-down-the-loo","crawl_time":1775019326,"first_indexed_time":1682489957,"http_code":200,"src_unparsed":"uk,co,three!www,\/blog\/what-to-do-if-you-drop-your-phone-down-the-loo s443","src_root_hash":"2259058186984712597","history_drop_reason":null,"meta_title":"What to do if you drop your phone down the loo | Blog | Three","meta_descriptions":["Dropped your phone in water, or worse dropped your phone down the loo? We've all been there. Here's how to bring your phone back to life."],"attrs_boilerpipe_text":"Our phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected.\nWhen it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue.\nIf it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right?\nHelp! I’ve dropped my phone down the loo\nOkay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm.\nYou need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first.  You need to get it out of there right away, germs and all. Nice.\nThen, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an \niPhone\n. But fear not, a water-damaged\niPhone\nisn’t a lost cause.\nThe next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres.\nIf you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth?\nWe’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see.\nDon’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage.\nThree Insurance has it covered\nLosing or breaking your phone: it happens. But \nThree Insurance\n has you covered.\nBought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have \nThree Insurance\n cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day.\nBack up your phone\nBreaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media.\nAnd what if you lose all your photos and videos? Doesn’t bear thinking about.\nTo avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you.\nLost your phone? Features like Find my\niPhone\nor \nFind my Device\n are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes.\nWaterproof phones\nYears ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the \nSamsung Galaxy S21\n and \niPhone 12\n, come \nIP68 rated\n. That means they should survive being in 1.5m of water for 30 minutes. Phew.\nIf you’ve got a Samsung phone and you think it’s been damaged, why not book a \nWeFix home repair\n? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months.\nA wet phone isn’t the end\nJust because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket.\nBut if that bag of rice doesn’t quite do the trick, check out our \ntop 5 Christmas offers.\n There’s even an exclusive SIM Only deal in there too. But hurry, offer ends 22 December 2021.","attrs_markdown":"Entertainment\n\n\"\n\n[Skip to Search]() [Skip to Content]() [Skip to Footer]()\n\n[![Three home](https:\/\/www.three.co.uk\/content\/dam\/threedigital\/static-files\/components\/header\/three-logo.svg) ![](https:\/\/www.three.co.uk\/content\/dam\/threedigital\/static-files\/components\/header\/three-logo.svg)](https:\/\/www.three.co.uk\/ \"Three home\")\n\n- [Personal](https:\/\/www.three.co.uk\/)\n- [Business](https:\/\/www.three.co.uk\/business)\n\n**Order by phone: 0800 033 8006**\n\n- [Blog](https:\/\/www.three.co.uk\/blog)\n- [Coverage checker](https:\/\/www.three.co.uk\/support\/network-and-coverage\/coverage)\n- [Store locator](https:\/\/locator.three.co.uk\/search)\n\n[Login\/Register](https:\/\/www.three.co.uk\/customer-login?orgID=null&msisdn=null&B2BFlag=false)\n\nMy3 account\n\n[Manage account](https:\/\/www.three.co.uk\/account\/) [Change Password](https:\/\/www.three.co.uk\/change-password) [Log out](https:\/\/www.three.co.uk\/customer-logout)\n\n[Basket 0](https:\/\/www.three.co.uk\/shop\/review-basket)\n\nMenu\n\nOrder by phone:\n\n- [Personal](https:\/\/www.three.co.uk\/ \"Personal\")\n- [Business](https:\/\/www.three.co.uk\/business \"Business\")\n\nShop\n\n[View Shop](https:\/\/www.three.co.uk\/shop)\n\n- Offers\n- Mobile phones\n- SIM Only\n- Broadband\n- Smartwatches\n- Existing customers\n- More devices\n\nWhy Three?\n\n[View Why Three?](https:\/\/www.three.co.uk\/why-three)\n\n- Our network\n- Life made easy\n- Additional benefits\n- Services\n- Partnerships\n\nHelp\n\n[View Help](https:\/\/www.three.co.uk\/support)\n\n- Account\n- Technical support\n- Network\n- Get in touch\n\n- [Personal](https:\/\/www.three.co.uk\/)\n- [Business](https:\/\/www.three.co.uk\/business)\n\n- [Blog](https:\/\/www.three.co.uk\/blog)\n- [Coverage checker](https:\/\/www.three.co.uk\/support\/network-and-coverage\/coverage)\n- [Store locator](https:\/\/locator.three.co.uk\/search)\n\n**Order by phone: 0800 033 8006**\n\nClose\n\n- [Shop]()\n  \n  [View Shop](https:\/\/www.three.co.uk\/shop)\n  \n  1. ## Offers\n  2. ## Mobile phones\n  3. ## SIM Only\n  4. ## Broadband\n  5. ## Smartwatches\n  6. ## Existing customers\n  7. ## More devices\n  \n  Close\n- [Why Three?]()\n  \n  [View Why Three?](https:\/\/www.three.co.uk\/why-three)\n  \n  1. ## Our network\n  2. ## Life made easy\n  3. ## Additional benefits\n  4. ## Services\n  5. ## Partnerships\n  \n  Close\n- [Help]()\n  \n  [View Help](https:\/\/www.three.co.uk\/support)\n  \n  1. ## Account\n  2. ## Technical support\n  3. ## Network\n  4. ## Get in touch\n  \n  Close\n\n1. [Back to Home](https:\/\/www.three.co.uk\/)\n2. [Back to Blog](https:\/\/www.three.co.uk\/blog)\n\n# What to do if you drop your phone down the loo\n**August 8 2016**\n\nOur phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected.\n\nWhen it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue.\n\nIf it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right?\n\n## Help! I’ve dropped my phone down the loo\nOkay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm.\n\nYou need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first. You need to get it out of there right away, germs and all. Nice.\n\nThen, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone). But fear not, a water-damaged [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone) isn’t a lost cause.\n\nThe next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres.\n\nIf you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth?\n\nWe’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see.\n\nDon’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage.\n\n## Three Insurance has it covered\nLosing or breaking your phone: it happens. But [Three Insurance](https:\/\/www.three.co.uk\/why-three\/three-insurance?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo) has you covered.\n\nBought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have [Three Insurance](https:\/\/www.three.co.uk\/support\/three-insurance\/help-with-your-three-insurance-policy) cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day.\n\n## Back up your phone\nBreaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media.\n\nAnd what if you lose all your photos and videos? Doesn’t bear thinking about.\n\nTo avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you.\n\nLost your phone? Features like Find my [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone) or [Find my Device](https:\/\/www.three.co.uk\/blog\/find-my-device) are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes.\n\n## Waterproof phones\nYears ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the [Samsung Galaxy S21](https:\/\/www.three.co.uk\/shop\/phones\/samsung-galaxy-s20-fe-5g) and [iPhone 12](https:\/\/www.three.co.uk\/shop\/phones\/apple-iphone-12), come [IP68 rated](https:\/\/www.three.co.uk\/blog\/what-the-heck-is-ip68?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo). That means they should survive being in 1.5m of water for 30 minutes. Phew.\n\nIf you’ve got a Samsung phone and you think it’s been damaged, why not book a [WeFix home repair](https:\/\/threerepairs.co.uk\/)? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months.\n\n## A wet phone isn’t the end\nJust because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket.\n\nBut if that bag of rice doesn’t quite do the trick, check out our [top 5 Christmas offers.](https:\/\/www.three.co.uk\/blog\/top-5-christmas-deals-special-offer) There’s even an exclusive SIM Only deal in there too. But hurry, offer ends 22 December 2021.\n\n### Share this story\n- [opens a new window](https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.three.co.uk\/blog\/what-to-do-if-you-drop-your-phone-down-the-loo\/)\n- [opens a new window](https:\/\/twitter.com\/intent\/tweet?text=https:\/\/www.three.co.uk\/blog\/what-to-do-if-you-drop-your-phone-down-the-loo\/)\n\n### Related articles\n- [Everything you need to know about waterproof phones](https:\/\/www.three.co.uk\/blog\/the-world-of-waterproof-phones)\n- [Everything you ever wanted to know about SIM cards](https:\/\/www.three.co.uk\/blog\/sim-card-answers)\n- [Easter with Three Discovery](https:\/\/www.three.co.uk\/blog\/easter-three-discovery)\n- [Smart Home devices and systems: everything you need to know](https:\/\/www.three.co.uk\/blog\/smart-home-devices-systems)\n\n[Check coverage and network status](https:\/\/www.three.co.uk\/support\/network-and-coverage\/coverage)\n***\n## **Explore Three**\n[Mobile Phones](https:\/\/www.three.co.uk\/shop\/phones)\n\n[Broadband](https:\/\/www.three.co.uk\/broadband)\n\n[Tablets](https:\/\/www.three.co.uk\/tablets-and-laptops)\n\n[Top-up](https:\/\/www.three.co.uk\/shop\/anonymous-topup)\n\n[SIM Only deals](https:\/\/www.three.co.uk\/sim)\n\n[Pay As You Go](https:\/\/www.three.co.uk\/pay-as-you-go\/payg-data-packs)\n\n[Three+](https:\/\/www.three.co.uk\/why-three\/threeplus)\n\n[Three app](https:\/\/www.three.co.uk\/why-three\/threeapp)\n\n[Three Community](https:\/\/community.three.co.uk\/)\n\n## **Popular phones**\n[iPhone 17](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone\/iphone-17-series\/iphone-17)\n\n[iPhone Air](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone\/iphone-17-series\/iphone-air)\n\n[iPhone 17 Pro](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone\/iphone-17-series\/iphone-17-pro)\n\n[iPhone 17 Pro Max](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone\/iphone-17-series\/iphone-17-pro-max)\n\n[Samsung Galaxy Z Fold7](https:\/\/www.three.co.uk\/shop\/phones\/samsung-galaxy-z-fold-7)\n\n[Samsung Galaxy Z Flip7](https:\/\/www.three.co.uk\/shop\/phones\/samsung-galaxy-z-flip-7)\n\n[Samsung Galaxy Z Flip7 FE](https:\/\/www.three.co.uk\/shop\/phones\/samsung-galaxy-z-flip-7-fe)\n\n[Samsung Galaxy S26 Series](https:\/\/www.three.co.uk\/mobile-phones\/brands\/samsung\/s26-series)\n\n## **Popular products**\n[iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone)\n\n[Samsung](https:\/\/www.three.co.uk\/mobile-phones\/brands\/samsung)\n\n[HONOR](https:\/\/www.three.co.uk\/mobile-phones\/brands\/honor)\n\n[Xiaomi](https:\/\/www.three.co.uk\/mobile-phones\/brands\/xiaomi)\n\n[Google Pixel](https:\/\/www.three.co.uk\/mobile-phones\/brands\/google)\n\n[Motorola](https:\/\/www.three.co.uk\/mobile-phones\/brands\/motorola)\n\n[HMD](https:\/\/www.three.co.uk\/mobile-phones\/brands\/hmd)\n\n- [opens a new window](https:\/\/twitter.com\/threeuk \"X\")\n- [opens a new window](https:\/\/www.facebook.com\/threeuk \"Facebook\")\n- [opens a new window](https:\/\/instagram.com\/threeuk \"Instagram\")\n- [opens a new window](https:\/\/www.youtube.com\/user\/three)\n***\n## **Our company**\n[About us](https:\/\/www.vodafonethree.com\/)\n\n[Social commitment](https:\/\/www.three.co.uk\/social-commitment)\n\n[Codes of practice](https:\/\/www.three.co.uk\/terms-conditions\/code-of-practice\/code-of-practice)\n\n[Customer complaints code](https:\/\/www.three.co.uk\/terms-conditions\/code-of-practice\/customer-complaints-code)\n\n[Wholesale](https:\/\/www.three.co.uk\/wholesale)\n\n[Careers](https:\/\/jobs.three.co.uk\/)\n\n[Contact 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policy](https:\/\/www.three.co.uk\/vulnerability)\n\n[Help with your monthly payments](https:\/\/www.three.co.uk\/support\/bills-and-contracts\/paying-your-bills\/helping-you-pay-your-monthly-bill)\n\n[Privacy & Safety](https:\/\/www.three.co.uk\/privacy-safety)\n\n[PSTI](https:\/\/www.three.co.uk\/terms-conditions\/product-security-and-telecommunications-infrastructure)\n\n[Delivery information](https:\/\/www.three.co.uk\/why-three\/delivery)\n\n[Site map](https:\/\/www.three.co.uk\/sitemap)\n\n[Cookie preferences](https:\/\/www.three.co.uk\/blog\/what-to-do-if-you-drop-your-phone-down-the-loo)\n***\nHutchison 3G UK Ltd  \n Registered address: 450 Longwater Avenue, Green Park, Reading, Berkshire, RG2 6GF  \n Registered in England & Wales \\| Registered company number: 03885486  \n Authorised & Regulated by the Financial Conduct Authority for consumer credit (registration number: 738979)\n\n© Hutchison 3G UK Limited 2002 - Present.\n\nStill there? For security, we’ll log you out of My3 in 1 minute.\n\n[Keep me logged in]()\n\n[Log out now]()","attrs_readable_markdown":"Our phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected.\n\nWhen it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue.\n\nIf it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right?\n\n## Help! I’ve dropped my phone down the loo\nOkay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm.\n\nYou need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first. You need to get it out of there right away, germs and all. Nice.\n\nThen, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone). But fear not, a water-damaged [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone) isn’t a lost cause.\n\nThe next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres.\n\nIf you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth?\n\nWe’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see.\n\nDon’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage.\n\n## Three Insurance has it covered\nLosing or breaking your phone: it happens. But [Three Insurance](https:\/\/www.three.co.uk\/why-three\/three-insurance?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo) has you covered.\n\nBought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have [Three Insurance](https:\/\/www.three.co.uk\/support\/three-insurance\/help-with-your-three-insurance-policy) cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day.\n\n## Back up your phone\nBreaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media.\n\nAnd what if you lose all your photos and videos? Doesn’t bear thinking about.\n\nTo avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you.\n\nLost your phone? Features like Find my [iPhone](https:\/\/www.three.co.uk\/mobile-phones\/brands\/apple-iphone) or [Find my Device](https:\/\/www.three.co.uk\/blog\/find-my-device) are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes.\n\n## Waterproof phones\nYears ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the [Samsung Galaxy S21](https:\/\/www.three.co.uk\/shop\/phones\/samsung-galaxy-s20-fe-5g) and [iPhone 12](https:\/\/www.three.co.uk\/shop\/phones\/apple-iphone-12), come [IP68 rated](https:\/\/www.three.co.uk\/blog\/what-the-heck-is-ip68?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo). That means they should survive being in 1.5m of water for 30 minutes. Phew.\n\nIf you’ve got a Samsung phone and you think it’s been damaged, why not book a [WeFix home repair](https:\/\/threerepairs.co.uk\/)? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months.\n\n## A wet phone isn’t the end\nJust because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket.\n\nBut if that bag of rice doesn’t quite do the trick, check out our [top 5 Christmas offers.](https:\/\/www.three.co.uk\/blog\/top-5-christmas-deals-special-offer) There’s even an exclusive SIM Only deal in there too. But hurry, offer ends 22 December 2021.","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

11 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.4 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://www.three.co.uk/blog/what-to-do-if-you-drop-your-phone-down-the-loo
Last Crawled	2026-04-01 04:55:26 (11 days ago)
First Indexed	2023-04-26 06:19:17 (2 years ago)
HTTP Status Code	200
Meta Title	What to do if you drop your phone down the loo \| Blog \| Three
Meta Description	Dropped your phone in water, or worse dropped your phone down the loo? We've all been there. Here's how to bring your phone back to life.
Meta Canonical	null
Boilerpipe Text	Our phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected. When it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue. If it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right? Help! I’ve dropped my phone down the loo Okay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm. You need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first. You need to get it out of there right away, germs and all. Nice. Then, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an iPhone . But fear not, a water-damaged iPhone isn’t a lost cause. The next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres. If you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth? We’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see. Don’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage. Three Insurance has it covered Losing or breaking your phone: it happens. But Three Insurance has you covered. Bought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have Three Insurance cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day. Back up your phone Breaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media. And what if you lose all your photos and videos? Doesn’t bear thinking about. To avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you. Lost your phone? Features like Find my iPhone or Find my Device are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes. Waterproof phones Years ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the Samsung Galaxy S21 and iPhone 12 , come IP68 rated . That means they should survive being in 1.5m of water for 30 minutes. Phew. If you’ve got a Samsung phone and you think it’s been damaged, why not book a WeFix home repair ? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months. A wet phone isn’t the end Just because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket. But if that bag of rice doesn’t quite do the trick, check out our top 5 Christmas offers. There’s even an exclusive SIM Only deal in there too. But hurry, offer ends 22 December 2021.
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[Back to Home](https://www.three.co.uk/) 2. [Back to Blog](https://www.three.co.uk/blog) # What to do if you drop your phone down the loo August 8 2016 Our phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected. When it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue. If it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right? ## Help! I’ve dropped my phone down the loo Okay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm. You need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first. You need to get it out of there right away, germs and all. Nice. Then, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone). But fear not, a water-damaged [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone) isn’t a lost cause. The next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres. If you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth? We’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see. Don’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage. ## Three Insurance has it covered Losing or breaking your phone: it happens. But [Three Insurance](https://www.three.co.uk/why-three/three-insurance?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo) has you covered. Bought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have [Three Insurance](https://www.three.co.uk/support/three-insurance/help-with-your-three-insurance-policy) cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day. ## Back up your phone Breaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media. And what if you lose all your photos and videos? Doesn’t bear thinking about. To avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you. Lost your phone? Features like Find my [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone) or [Find my Device](https://www.three.co.uk/blog/find-my-device) are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes. ## Waterproof phones Years ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the [Samsung Galaxy S21](https://www.three.co.uk/shop/phones/samsung-galaxy-s20-fe-5g) and [iPhone 12](https://www.three.co.uk/shop/phones/apple-iphone-12), come [IP68 rated](https://www.three.co.uk/blog/what-the-heck-is-ip68?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo). That means they should survive being in 1.5m of water for 30 minutes. Phew. If you’ve got a Samsung phone and you think it’s been damaged, why not book a [WeFix home repair](https://threerepairs.co.uk/)? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months. ## A wet phone isn’t the end Just because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket. But if that bag of rice doesn’t quite do the trick, check out our [top 5 Christmas offers.](https://www.three.co.uk/blog/top-5-christmas-deals-special-offer) There’s even an exclusive SIM Only deal in there too. 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Readable Markdown	Our phones are with us wherever we go. They get shoved in pockets, chucked in bags and if we’re completely honest, they get dropped a few times too. So, a bit of wear and tear’s to be expected. When it comes to damaged phones, the most common problem is a cracked screen. But dropping it in water comes a close second. And nearly half of all phones with some kind of water damage have suffered that ‘dropped in the toilet’ issue. If it happens to you, it’s gutting. But at least you can take some comfort in knowing you’re not the first, and won’t be the last, right? ## Help! I’ve dropped my phone down the loo Okay, your phone’s in the loo. Don’t panic. There might be alarm bells going off in your head and “Argh! Phone in toilet, phone in toilet!” might be the first words you squeal. But stay calm. You need to get your phone away from whatever the source of water is. Not a problem if it’s taken a dive while you’ve been doing the washing up. But a bit gross if you need to carefully fish it out of the toilet bowl though. And whatever you do, don’t be tempted to flush the loo first. You need to get it out of there right away, germs and all. Nice. Then, carefully remove the case, SIM, and battery – if you can. You won’t be able to remove the battery from some devices, like an [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone). But fear not, a water-damaged [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone) isn’t a lost cause. The next thing you need to do is get a cloth. Dab any visible liquid to help soak it up. Remember to avoid using tissue or any other type of cloth that could leave fluff or fibres. If you’ve dropped your phone in water, does putting it in a bowl of uncooked rice really save it? Or is that just a myth? We’re here to tell you that it really works. Leave your soggy phone in the rice for as long as possible – we’re talking at least 12 hours. This will help soak up any remaining moisture, even the stuff you can’t see. Don’t try turning your phone on in that time – even if you’re really tempted. And don’t try to dry it out any other way like with a hairdryer or a heater. That could cause even more damage. ## Three Insurance has it covered Losing or breaking your phone: it happens. But [Three Insurance](https://www.three.co.uk/why-three/three-insurance?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo) has you covered. Bought a phone with us between 7 August 2017 and 6 March 2020 and took out insurance? Then you’ll have [Three Insurance](https://www.three.co.uk/support/three-insurance/help-with-your-three-insurance-policy) cover. That means that if your phone’s accidentally damaged or dropped down the loo, you’re covered. And we’ll get you back up and running the next day. ## Back up your phone Breaking or losing your phone’s bad enough without having to post that needy ‘new phone, send numbers’ message on social media. And what if you lose all your photos and videos? Doesn’t bear thinking about. To avoid that worry, make sure your phone’s backed up. Trust us, future you will thank you. Lost your phone? Features like Find my [iPhone](https://www.three.co.uk/mobile-phones/brands/apple-iphone) or [Find my Device](https://www.three.co.uk/blog/find-my-device) are available on iOS and Android devices. Use them to remotely wipe your phone and keep your important info safe from prying eyes. ## Waterproof phones Years ago, dropping your phone in water would have meant game over, especially if you didn’t have mobile insurance. Now though, it’s not always the end. Most modern phones, like the [Samsung Galaxy S21](https://www.three.co.uk/shop/phones/samsung-galaxy-s20-fe-5g) and [iPhone 12](https://www.three.co.uk/shop/phones/apple-iphone-12), come [IP68 rated](https://www.three.co.uk/blog/what-the-heck-is-ip68?intid=3blog_what-to-do-if-you-drop-your-phone-down-the-loo). That means they should survive being in 1.5m of water for 30 minutes. Phew. If you’ve got a Samsung phone and you think it’s been damaged, why not book a [WeFix home repair](https://threerepairs.co.uk/)? They can drive to your home address and fix it in their van, while you wait. Most repairs are sorted in under an hour and they’re guaranteed for 12 months. ## A wet phone isn’t the end Just because your phone fell in the loo, it doesn’t mean it’s all over. Grab a bag of rice or make an insurance claim and you’ll be up and running in no time. Just beware next time you put your phone in your back pocket. But if that bag of rice doesn’t quite do the trick, check out our [top 5 Christmas offers.](https://www.three.co.uk/blog/top-5-christmas-deals-special-offer) There’s even an exclusive SIM Only deal in there too. But hurry, offer ends 22 December 2021.
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