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How to Schedule a Service Appointment In the Tesla app, you can schedule and manage your service appointments, view and approve estimates and review your vehicle’s service history. article Accessories Service Tesla App Tesla Account Model S Model 3 Model X Model Y Vehicle 260285 https://digitalassets.tesla.com/tesla-contents/image/upload/f\_auto,q\_auto/tesla-logo-thumbnail.jpg Tesla logo in gray en For the best experience, we recommend upgrading or changing your web browser. [Learn More](https://www.tesla.com//support/browser-support) # How to Schedule a Service Appointment In the [Tesla app](https://www.tesla.com/support/tesla-app), you can schedule and manage your service appointments, view and approve estimates and review your vehicle’s service history. We offer three types of service appointments: Service Center visits, Mobile Service and Collision Center visits. Service Center visits require you to bring your vehicle to a Tesla Service location. If your service can be done outside of a Service Center, a Mobile Service Technician can come to you and perform the service at a convenient location of your choosing. If your Tesla vehicle has been damaged because of an accident, body repairs can be done at a Tesla Collision Center. When you schedule a service appointment, you will be shown dates and times for all appointment types available to you depending on your location and type of service needed. How to Schedule a Service Appointment To schedule a service appointment in the Tesla app, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap ‘Request Service.’ 4. Select a support topic and describe your concern. 5. Follow the on-screen prompts. 6. If your concern requires a service appointment, you will need to provide additional information such as photos, insurance information (if applicable), the date, time and type of service appointment you’d like. If your concern does not require a service appointment, you will be provided with troubleshooting steps. **Note:** The types of service appointments available depend on what service is needed for your vehicle. Some services can only be completed through either Mobile Service or Service Center visit. After you schedule your service appointment, you will need to [prepare for your Service Center visit](https://www.tesla.com/support/preparing-service-center-visit), [Mobile Service appointment](https://www.tesla.com/support/mobile-service) or Collision Center visit. How to Add Service to Your Service Appointment Once you have scheduled your service appointment, you can add services by following these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Under the date and time of your appointment, tap ‘View Details.’ 5. Next to ‘Services’, tap ‘Edit.’ 6. Tap ‘Add Another Concern.’ 7. Select a support topic and describe your concern. **Note:** Additional concerns can impact your existing appointment date and time. How to Contact Tesla About Your Service Appointment Once you have scheduled your service appointment, you can message your local Service team by following these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap ‘Message Service Team.’ 4. Send and receive messages from the Service team. How to Cancel a Service Appointment To cancel an upcoming Tesla vehicle service appointment, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Tap ‘Cancel Request.’ How to Change or Reschedule a Service Appointment The types of service appointments available depend on what service is needed. Some services can only be performed at a Service Center or a Collision Center. If you are unsure if the requested service will require a Service Center visit, contact your local Tesla Service Center. To change or reschedule your Tesla vehicle service appointment, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Tap ‘Edit’ and select a new time and date. 5. Tap ‘Save.’ If you don’t see your appointment in the Tesla app, your appointment may have been canceled by the Service team. If you don’t see any updates in your messages in the Tesla app, contact the Service team. Article Menu In This Article

In the [Tesla app](https://www.tesla.com/support/tesla-app), you can schedule and manage your service appointments, view and approve estimates and review your vehicle’s service history. We offer three types of service appointments: Service Center visits, Mobile Service and Collision Center visits. Service Center visits require you to bring your vehicle to a Tesla Service location. If your service can be done outside of a Service Center, a Mobile Service Technician can come to you and perform the service at a convenient location of your choosing. If your Tesla vehicle has been damaged because of an accident, body repairs can be done at a Tesla Collision Center. When you schedule a service appointment, you will be shown dates and times for all appointment types available to you depending on your location and type of service needed. How to Schedule a Service Appointment To schedule a service appointment in the Tesla app, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap ‘Request Service.’ 4. Select a support topic and describe your concern. 5. Follow the on-screen prompts. 6. If your concern requires a service appointment, you will need to provide additional information such as photos, insurance information (if applicable), the date, time and type of service appointment you’d like. If your concern does not require a service appointment, you will be provided with troubleshooting steps. **Note:** The types of service appointments available depend on what service is needed for your vehicle. Some services can only be completed through either Mobile Service or Service Center visit. After you schedule your service appointment, you will need to [prepare for your Service Center visit](https://www.tesla.com/support/preparing-service-center-visit), [Mobile Service appointment](https://www.tesla.com/support/mobile-service) or Collision Center visit. How to Add Service to Your Service Appointment Once you have scheduled your service appointment, you can add services by following these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Under the date and time of your appointment, tap ‘View Details.’ 5. Next to ‘Services’, tap ‘Edit.’ 6. Tap ‘Add Another Concern.’ 7. Select a support topic and describe your concern. **Note:** Additional concerns can impact your existing appointment date and time. How to Contact Tesla About Your Service Appointment Once you have scheduled your service appointment, you can message your local Service team by following these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap ‘Message Service Team.’ 4. Send and receive messages from the Service team. How to Cancel a Service Appointment To cancel an upcoming Tesla vehicle service appointment, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Tap ‘Cancel Request.’ How to Change or Reschedule a Service Appointment The types of service appointments available depend on what service is needed. Some services can only be performed at a Service Center or a Collision Center. If you are unsure if the requested service will require a Service Center visit, contact your local Tesla Service Center. To change or reschedule your Tesla vehicle service appointment, follow these steps: 1. Open the Tesla app. 2. Tap ‘Service.’ 3. Tap the date of your upcoming service appointment. 4. Tap ‘Edit’ and select a new time and date. 5. Tap ‘Save.’ If you don’t see your appointment in the Tesla app, your appointment may have been canceled by the Service team. If you don’t see any updates in your messages in the Tesla app, contact the Service team.