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| Last Crawled | 2026-04-16 14:23:26 (2 days ago) |
| First Indexed | 2014-10-23 12:46:51 (11 years ago) |
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| Meta Title | 21-1014.00 - Mental Health Counselors |
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| Boilerpipe Text | Mental Health Counselors
21-1014.00
Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.
Sample of reported job titles:
Behavior Analyst, Behavioral Health Counselor, Case Manager, Clinician, Counselor, Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Mental Health Counselor, Mental Health Specialist, Mental Health Therapist
Summary
Details
More
Custom
Easy Read
Veterans
Español
Tasks
Maintain confidentiality of records relating to clients' treatment.
Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Perform crisis interventions to help ensure the safety of the patients and others.
Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
Assess patients for risk of suicide attempts.
Perform crisis interventions with clients.
Guide clients in the development of skills or strategies for dealing with their problems.
Prepare and maintain all required treatment records and reports.
Develop and implement treatment plans based on clinical experience and knowledge.
Collect information about clients through interviews, observation, or tests.
Modify treatment activities or approaches as needed to comply with changes in clients' status.
Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.
Evaluate clients' physical or mental condition, based on review of client information.
Supervise other counselors, social service staff, assistants, or graduate students.
Discuss with individual patients their plans for life after leaving therapy.
Refer patients, clients, or family members to community resources or to specialists as necessary.
Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.
Gather information about community mental health needs or resources that could be used in conjunction with therapy.
Monitor clients' use of medications.
Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.
Plan or conduct programs to prevent substance abuse or improve community health or counseling services.
Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
Coordinate or direct employee workshops, courses, or training about mental health issues.
Respond to client communications by monitoring voicemail and email, returning phone calls, and making follow-up calls for missed appointments.
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Technology Skills
Analytical or scientific software
— Statistical software; Test interpretation software
Calendar and scheduling software
— Scheduling software
Data base user interface and query software
— Database software; Microsoft Access
Hot Technology
Electronic mail software
— Email software; Microsoft Outlook
Hot Technology
Enterprise resource planning ERP software
— Management information systems MIS; Microsoft Dynamics; Oracle PeopleSoft
Hot Technology
Internet browser software
— Microsoft Internet Explorer; Netscape Navigator; Web browser software
Medical software
— Client information database systems; Patient electronic medical record EMR software
Project management software
— Google Classroom
Hot Technologies are requirements most frequently included across all employer job postings.
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Work Activities
Assisting and Caring for Others
— Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Establishing and Maintaining Interpersonal Relationships
— Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information
— Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems
— Analyzing information and evaluating results to choose the best solution and solve problems.
Documenting/Recording Information
— Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Thinking Creatively
— Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Evaluating Information to Determine Compliance with Standards
— Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Updating and Using Relevant Knowledge
— Keeping up-to-date technically and applying new knowledge to your job.
Developing Objectives and Strategies
— Establishing long-range objectives and specifying the strategies and actions to achieve them.
Performing for or Working Directly with the Public
— Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates
— Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Interpreting the Meaning of Information for Others
— Translating or explaining what information means and how it can be used.
Resolving Conflicts and Negotiating with Others
— Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Coaching and Developing Others
— Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Communicating with People Outside the Organization
— Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Providing Consultation and Advice to Others
— Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Performing Administrative Activities
— Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Working with Computers
— Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Organizing, Planning, and Prioritizing Work
— Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying Objects, Actions, and Events
— Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Processing Information
— Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Scheduling Work and Activities
— Scheduling events, programs, and activities, as well as the work of others.
Judging the Qualities of Objects, Services, or People
— Assessing the value, importance, or quality of things or people.
Analyzing Data or Information
— Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Training and Teaching Others
— Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Monitoring Processes, Materials, or Surroundings
— Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Detailed Work Activities
Maintain client records.
Maintain client information or service records.
Counsel clients or patients regarding personal issues.
Complete documentation required by programs or regulations.
Collect medical information from patients, family members, or other medical professionals.
Counsel clients or patients with substance abuse issues.
Evaluate patient functioning, capabilities, or health.
Provide first aid or rescue assistance in emergencies.
Respond to emergencies to provide assistance.
Intervene in crisis situations to assist clients.
Teach life skills or strategies to clients or their families.
Write reports or evaluations.
Develop treatment plans for patients or clients.
Collect information about clients.
Interview clients to gather information about their backgrounds, needs, or progress.
Modify treatment plans to accommodate client needs.
Evaluate the effectiveness of counseling or educational programs.
Monitor clients to evaluate treatment progress.
Evaluate characteristics of individuals to determine needs or eligibility.
Refer clients to community or social service programs.
Supervise workers providing client or patient services.
Advocate for individual or community needs.
Collaborate with other professionals to assess client needs or plan treatments.
Develop health assessment methods or programs.
Develop working relationships with others to facilitate program activities.
Maintain professional social services knowledge.
Collect information about community health needs.
Plan programs to address community mental wellness needs.
Provide basic health care services.
Counsel family members of clients or patients.
Plan programs to address community health issues.
Confer with family members to discuss client treatment plans or progress.
Lead classes or community events.
Train staff members in social services skills.
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Work Context
E-Mail
— 96% responded “Every day.”
Face-to-Face Discussions with Individuals and Within Teams
— 88% responded “Every day.”
Spend Time Sitting
— 82% responded “Continually or almost continually.”
Contact With Others
— 86% responded “Constant contact with others.”
Freedom to Make Decisions
— 68% responded “A lot of freedom.”
Determine Tasks, Priorities and Goals
— 64% responded “A lot of freedom.”
Indoors, Environmentally Controlled
— 86% responded “Every day.”
Telephone Conversations
— 59% responded “Every day.”
Frequency of Decision Making
— 57% responded “Every day.”
Impact of Decisions on Co-workers or Company Results
— 39% responded “Very important results.”
Written Letters and Memos
— 37% responded “Every day.”
Time Pressure
— 36% responded “Every day.”
Deal With External Customers or the Public in General
— 39% responded “Extremely important.”
Conflict Situations
— 68% responded “Once a week or more but not every day.”
Dealing With Unpleasant, Angry, or Discourteous People
— 43% responded “Once a week or more but not every day.”
Consequence of Error
— 29% responded “Very serious.”
Importance of Being Exact or Accurate
— 29% responded “Very important.”
Duration of Typical Work Week
— 57% responded “40 hours.”
Work With or Contribute to a Work Group or Team
— 33% responded “Very important.”
Physical Proximity
— 32% responded “Moderately close (at arm's length).”
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Job Zone
Title
Job Zone Five: Extensive Preparation Needed
Education
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples
These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, physician assistants, and veterinarians.
SVP
Range
(8.0 and above)
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Training & Credentials
State training
Local training
Certifications
State licenses
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Apprenticeship Opportunities
Example apprenticeship titles for this occupation:
Licensed Clinical Mental Health Counselor (Lcmhc)
Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.
Start your career and build your skillset. Visit
Apprenticeship.gov
external site
to learn about opportunities related to this occupation.
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Skills
Active Listening
— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
— Being aware of others' reactions and understanding why they react as they do.
Speaking
— Talking to others to convey information effectively.
Reading Comprehension
— Understanding written sentences and paragraphs in work-related documents.
Writing
— Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking
— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making
— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Service Orientation
— Actively looking for ways to help people.
Active Learning
— Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving
— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Monitoring
— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion
— Persuading others to change their minds or behavior.
Learning Strategies
— Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Coordination
— Adjusting actions in relation to others' actions.
Instructing
— Teaching others how to do something.
Negotiation
— Bringing others together and trying to reconcile differences.
Systems Analysis
— Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation
— Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Time Management
— Managing one's own time and the time of others.
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Knowledge
Therapy and Counseling
— Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Psychology
— Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Customer and Personal Service
— Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
— Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Sociology and Anthropology
— Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Education and Training
— Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administrative
— Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Telecommunications
— Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
89%
responded:
Master’s degree required
7%
responded:
Post-master’s certificate required
more info
4%
responded:
Professional degree required
more info
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Abilities
Oral Comprehension
— The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
— The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
— The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning
— The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
— The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Clarity
— The ability to speak clearly so others can understand you.
Speech Recognition
— The ability to identify and understand the speech of another person.
Written Comprehension
— The ability to read and understand information and ideas presented in writing.
Written Expression
— The ability to communicate information and ideas in writing so others will understand.
Category Flexibility
— The ability to generate or use different sets of rules for combining or grouping things in different ways.
Fluency of Ideas
— The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Information Ordering
— The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Originality
— The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Selective Attention
— The ability to concentrate on a task over a period of time without being distracted.
Near Vision
— The ability to see details at close range (within a few feet of the observer).
Flexibility of Closure
— The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
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Interests
Interest code:
SI
Social
— Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Investigative
— Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
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Work Styles
Sincerity
— A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Optimism
— A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Adaptability
— A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Empathy
— A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Stress Tolerance
— A tendency to cope and function effectively in stressful situations at work.
Self-Control
— A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Social Orientation
— A tendency to seek out, enjoy, and be energized by social interaction at work.
Cooperation
— A tendency to be pleasant, helpful, and willing to assist others at work.
Integrity
— A tendency to be honest and ethical at work.
Attention to Detail
— A tendency to be detail-oriented, organized, and thorough in completing work.
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Wages & Employment Trends
Median wage data for
Substance Abuse, Behavioral Disorder, and Mental Health Counselors
.
Employment data for
Substance Abuse, Behavioral Disorder, and Mental Health Counselors
.
Industry data for
Substance Abuse, Behavioral Disorder, and Mental Health Counselors
.
Median wages
(2024)
$28.46 hourly, $59,190 annual
State wages
Local wages
Employment
(2024)
483,500 employees
Projected growth
(2024-2034)
Much faster than average (7% or higher)
Projected job openings
(2024-2034)
48,300
State trends
Top industries
(2024)
Source: Bureau of Labor Statistics
2024 wage data
external site
and
2024-2034 employment projections
external site
.
“Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
State job openings
Local job openings
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# Mental Health Counselors 21-1014.00 [Bright Outlook](https://www.onetonline.org/help/bright/21-1014.00) [Updated 2026](https://www.onetonline.org/link/updates/21-1014.00)
Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.
**Sample of reported job titles:** Behavior Analyst, Behavioral Health Counselor, Case Manager, Clinician, Counselor, Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Mental Health Counselor, Mental Health Specialist, Mental Health Therapist
- [Summary](https://www.onetonline.org/link/summary/21-1014.00)
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Contents
- ###### Occupation-Specific Information
- [Overview](https://www.onetonline.org/link/summary/21-1014.00#content)
- [Tasks](https://www.onetonline.org/link/summary/21-1014.00#Tasks)
- [Technology Skills](https://www.onetonline.org/link/summary/21-1014.00#TechnologySkills)
- ###### Occupational Requirements
- [Work Activities](https://www.onetonline.org/link/summary/21-1014.00#WorkActivities)
- [Detailed Work Activities](https://www.onetonline.org/link/summary/21-1014.00#DetailedWorkActivities)
- [Work Context](https://www.onetonline.org/link/summary/21-1014.00#WorkContext)
- ###### Experience Requirements
- [Job Zone](https://www.onetonline.org/link/summary/21-1014.00#JobZone)
- [Training & Credentials](https://www.onetonline.org/link/summary/21-1014.00#TrainingCredentials)
- [Apprenticeship](https://www.onetonline.org/link/summary/21-1014.00#Apprenticeship)
- ###### Worker Requirements
- [Skills](https://www.onetonline.org/link/summary/21-1014.00#Skills)
- [Knowledge](https://www.onetonline.org/link/summary/21-1014.00#Knowledge)
- [Education](https://www.onetonline.org/link/summary/21-1014.00#Education)
- ###### Worker Characteristics
- [Abilities](https://www.onetonline.org/link/summary/21-1014.00#Abilities)
- [Interests](https://www.onetonline.org/link/summary/21-1014.00#Interests)
- [Work Styles](https://www.onetonline.org/link/summary/21-1014.00#WorkStyles)
- ###### Workforce Characteristics
- [Wages & Employment](https://www.onetonline.org/link/summary/21-1014.00#WagesEmployment)
- [Job Openings](https://www.onetonline.org/link/summary/21-1014.00#JobOpenings)
- ###### More Information
- [Related Occupations](https://www.onetonline.org/link/summary/21-1014.00#RelatedOccupations)
- [Professional Associations](https://www.onetonline.org/link/summary/21-1014.00#ProfessionalAssociations)
## Occupation-Specific Information
## Tasks
5 ofAll 28 displayed (Show allShow top 5)
- Maintain confidentiality of records relating to clients' treatment.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1591?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1592?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1595?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Perform crisis interventions to help ensure the safety of the patients and others.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/23908?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/18484?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Assess patients for risk of suicide attempts.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/18483?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Perform crisis interventions with clients.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/20402?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Guide clients in the development of skills or strategies for dealing with their problems.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1593?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Prepare and maintain all required treatment records and reports.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1594?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Develop and implement treatment plans based on clinical experience and knowledge.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1598?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Collect information about clients through interviews, observation, or tests.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1596?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Modify treatment activities or approaches as needed to comply with changes in clients' status.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1606?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1604?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Evaluate clients' physical or mental condition, based on review of client information.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1600?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Supervise other counselors, social service staff, assistants, or graduate students.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/18485?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Discuss with individual patients their plans for life after leaving therapy.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1608?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Refer patients, clients, or family members to community resources or to specialists as necessary.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1602?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1597?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/23909?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1607?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1605?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Gather information about community mental health needs or resources that could be used in conjunction with therapy.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1609?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Monitor clients' use of medications.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1610?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1603?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Plan or conduct programs to prevent substance abuse or improve community health or counseling services.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1612?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1601?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Coordinate or direct employee workshops, courses, or training about mental health issues.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/18486?r=summary&j=21-1014.00 "See more occupations related to this task.")
- Respond to client communications by monitoring voicemail and email, returning phone calls, and making follow-up calls for missed appointments.
[Related occupations](https://www.onetonline.org/link/moreinfo/task/1001519?r=summary&j=21-1014.00 "See more occupations related to this task.")
[Find occupations related to multiple tasks](https://www.onetonline.org/search/task/choose/21-1014.00)
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## Technology Skills
5 ofAll 12 displayed (Show allShow top 5)
- **Analytical or scientific software** — Statistical software; Test interpretation software
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232605?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Calendar and scheduling software** — Scheduling software
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232108?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Data base user interface and query software** — Database software; Microsoft Access [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Access&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232306?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Electronic mail software** — Email software; Microsoft Outlook [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Outlook&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43233501?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Enterprise resource planning ERP software** — Management information systems MIS; Microsoft Dynamics; Oracle PeopleSoft [Hot Technology](https://www.onetonline.org/search/tech/example?e=Oracle%20PeopleSoft&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43231602?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Internet browser software** — Microsoft Internet Explorer; Netscape Navigator; Web browser software
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232705?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Medical software** — Client information database systems; Patient electronic medical record EMR software
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232610?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Office suite software** — Microsoft Office software [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Office%20software&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43231513?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Presentation software** — Microsoft PowerPoint [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20PowerPoint&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232106?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Project management software** — Google Classroom
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43231507?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Spreadsheet software** — Microsoft Excel [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Excel&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232110?r=summary&j=21-1014.00 "See more occupations related to this technology.")
- **Word processing software** — Microsoft Word [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Word&j=21-1014.00 "Hot Technology")
[Related occupations](https://www.onetonline.org/link/moreinfo/t2/43232104?r=summary&j=21-1014.00 "See more occupations related to this technology.")
Hot Technologies are requirements most frequently included across all employer job postings.
[See all 7 Hot Technologies for this occupation.](https://www.onetonline.org/link/hot_tech/21-1014.00)
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Occupational Requirements
## Work Activities
5 ofAll 26 displayed (Show allShow top 5)
- **Assisting and Caring for Others** — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.5?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Establishing and Maintaining Interpersonal Relationships** — Developing constructive and cooperative working relationships with others, and maintaining them over time.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.4?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Getting Information** — Observing, receiving, and otherwise obtaining information from all relevant sources.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.1.a.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Making Decisions and Solving Problems** — Analyzing information and evaluating results to choose the best solution and solve problems.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Documenting/Recording Information** — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.3.b.6?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Thinking Creatively** — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.2?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Evaluating Information to Determine Compliance with Standards** — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.a.3?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Updating and Using Relevant Knowledge** — Keeping up-to-date technically and applying new knowledge to your job.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.3?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Developing Objectives and Strategies** — Establishing long-range objectives and specifying the strategies and actions to achieve them.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.4?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Performing for or Working Directly with the Public** — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.8?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Communicating with Supervisors, Peers, or Subordinates** — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.2?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Interpreting the Meaning of Information for Others** — Translating or explaining what information means and how it can be used.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Resolving Conflicts and Negotiating with Others** — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.7?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Coaching and Developing Others** — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.b.5?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Communicating with People Outside the Organization** — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.a.3?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Providing Consultation and Advice to Others** — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.b.6?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Performing Administrative Activities** — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.c.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Working with Computers** — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.3.b.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Organizing, Planning, and Prioritizing Work** — Developing specific goals and plans to prioritize, organize, and accomplish your work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.6?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Identifying Objects, Actions, and Events** — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.1.b.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Processing Information** — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.a.2?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Scheduling Work and Activities** — Scheduling events, programs, and activities, as well as the work of others.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.b.5?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Judging the Qualities of Objects, Services, or People** — Assessing the value, importance, or quality of things or people.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.a.1?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Analyzing Data or Information** — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.2.a.4?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Training and Teaching Others** — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.4.b.3?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- **Monitoring Processes, Materials, or Surroundings** — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
[Related occupations](https://www.onetonline.org/link/moreinfo/workactivities/4.A.1.a.2?r=summary&j=21-1014.00 "See more occupations related to this activity.")
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Detailed Work Activities
5 ofAll 34 displayed (Show allShow top 5)
- Maintain client records.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.3.b.6.I11.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Maintain client information or service records.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.3.b.6.I08.D06?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Counsel clients or patients regarding personal issues.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.6.I10.D07?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Complete documentation required by programs or regulations.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.3.b.6.I14.D07?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Collect medical information from patients, family members, or other medical professionals.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.1.a.1.I12.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Counsel clients or patients with substance abuse issues.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.6.I10.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Evaluate patient functioning, capabilities, or health.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.a.1.I06.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Provide first aid or rescue assistance in emergencies.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.5.I07.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Respond to emergencies to provide assistance.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.5.I05.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Intervene in crisis situations to assist clients.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.6.I10.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Teach life skills or strategies to clients or their families.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.3.I01.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Write reports or evaluations.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.3.b.6.I03.D06?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Develop treatment plans for patients or clients.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.2.I01.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Collect information about clients.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.1.a.1.I12.D04?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Interview clients to gather information about their backgrounds, needs, or progress.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.1.a.1.I23.D08?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Modify treatment plans to accommodate client needs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.2.I01.D05?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Evaluate the effectiveness of counseling or educational programs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.a.1.I02.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Monitor clients to evaluate treatment progress.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.1.a.2.I05.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Evaluate characteristics of individuals to determine needs or eligibility.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.a.1.I01.D03?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Refer clients to community or social service programs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.5.I01.D06?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Supervise workers providing client or patient services.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.4.I01.D12?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Advocate for individual or community needs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.6.I01.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Collaborate with other professionals to assess client needs or plan treatments.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.2.I05.D03?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Develop health assessment methods or programs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.2.I10.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Develop working relationships with others to facilitate program activities.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.4.I01.D03?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Maintain professional social services knowledge.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.3.I01.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Collect information about community health needs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.1.a.1.I19.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Plan programs to address community mental wellness needs.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.2.I17.D01?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Provide basic health care services.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.5.I03.D05?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Counsel family members of clients or patients.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.6.I10.D05?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Plan programs to address community health issues.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.2.b.2.I17.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Confer with family members to discuss client treatment plans or progress.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.a.1.I05.D02?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Lead classes or community events.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.3.I02.D04?r=summary&j=21-1014.00 "See more occupations related to this activity.")
- Train staff members in social services skills.
[Related occupations](https://www.onetonline.org/link/moreinfo/dwa/4.A.4.b.3.I04.D21?r=summary&j=21-1014.00 "See more occupations related to this activity.")
[Find occupations related to multiple detailed work activities](https://www.onetonline.org/search/dwa/choose/21-1014.00)
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Work Context
5 ofAll 20 displayed (Show allShow top 5)
- **E-Mail** — 96% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.a.2.h?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Face-to-Face Discussions with Individuals and Within Teams** — 88% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.a.2.l?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Spend Time Sitting** — 82% responded “Continually or almost continually.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.2.d.1.a?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Contact With Others** — 86% responded “Constant contact with others.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.a.4?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Freedom to Make Decisions** — 68% responded “A lot of freedom.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.a.4?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Determine Tasks, Priorities and Goals** — 64% responded “A lot of freedom.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.b.8?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Indoors, Environmentally Controlled** — 86% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.2.a.1.a?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Telephone Conversations** — 59% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.a.2.f?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Frequency of Decision Making** — 57% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.a.2.b?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Impact of Decisions on Co-workers or Company Results** — 39% responded “Very important results.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.a.2.a?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Written Letters and Memos** — 37% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.a.2.j?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Time Pressure** — 36% responded “Every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.d.1?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Deal With External Customers or the Public in General** — 39% responded “Extremely important.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.b.1.f?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Conflict Situations** — 68% responded “Once a week or more but not every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.d.1?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Dealing With Unpleasant, Angry, or Discourteous People** — 43% responded “Once a week or more but not every day.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.d.2?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Consequence of Error** — 29% responded “Very serious.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.a.1?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Importance of Being Exact or Accurate** — 29% responded “Very important.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.b.4?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Duration of Typical Work Week** — 57% responded “40 hours.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.3.d.8?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Work With or Contribute to a Work Group or Team** — 33% responded “Very important.”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.1.b.1.e?r=summary&j=21-1014.00 "See more occupations related to this work context.")
- **Physical Proximity** — 32% responded “Moderately close (at arm's length).”
[Related occupations](https://www.onetonline.org/link/moreinfo/workcontext/4.C.2.a.3?r=summary&j=21-1014.00 "See more occupations related to this work context.")
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## Experience Requirements
## Job Zone
Title
Job Zone Five: Extensive Preparation Needed
Education
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples
These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, physician assistants, and veterinarians.
[SVP](https://www.onetonline.org/help/online/svp) Range
(8.0 and above)
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Training & Credentials
State training
Local training
Certifications
[Find certifications nationwide](https://www.onetonline.org/link/localcert/21-1014.00)
State licenses
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Apprenticeship Opportunities
All 1 displayed
Example apprenticeship titles for this occupation:
- Licensed Clinical Mental Health Counselor (Lcmhc)
Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.
Start your career and build your skillset. Visit **[Apprenticeship.gov](https://www.apprenticeship.gov/apprenticeship-occupations/listings?occupationCode=21-1014.00) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.apprenticeship.gov%2Fapprenticeship-occupations%2Flistings%3FoccupationCode%3D21-1014.00&t=Apprenticeship.gov&c=ecce6 "external site")** to learn about opportunities related to this occupation.
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## Worker Requirements
## Skills
5 ofAll 19 displayed (Show allShow top 5)
- **Active Listening** — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.1.b?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Social Perceptiveness** — Being aware of others' reactions and understanding why they react as they do.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.a?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Speaking** — Talking to others to convey information effectively.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.1.d?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Reading Comprehension** — Understanding written sentences and paragraphs in work-related documents.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.1.a?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Writing** — Communicating effectively in writing as appropriate for the needs of the audience.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.1.c?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Critical Thinking** — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.2.a?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Judgment and Decision Making** — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.4.e?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Service Orientation** — Actively looking for ways to help people.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.f?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Active Learning** — Understanding the implications of new information for both current and future problem-solving and decision-making.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.2.b?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Complex Problem Solving** — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.2.i?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Monitoring** — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.2.d?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Persuasion** — Persuading others to change their minds or behavior.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.c?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Learning Strategies** — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.A.2.c?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Coordination** — Adjusting actions in relation to others' actions.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.b?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Instructing** — Teaching others how to do something.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.e?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Negotiation** — Bringing others together and trying to reconcile differences.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.1.d?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Systems Analysis** — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.4.g?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Systems Evaluation** — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.4.h?r=summary&j=21-1014.00 "See more occupations related to this skill.")
- **Time Management** — Managing one's own time and the time of others.
[Related occupations](https://www.onetonline.org/link/moreinfo/skills/2.B.5.a?r=summary&j=21-1014.00 "See more occupations related to this skill.")
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Knowledge
5 ofAll 8 displayed (Show allShow top 5)
- **Therapy and Counseling** — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.5.b?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Psychology** — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.4.e?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Customer and Personal Service** — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.1.e?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **English Language** — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.7.a?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Sociology and Anthropology** — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.4.f?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Education and Training** — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.6?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Administrative** — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.1.b?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
- **Telecommunications** — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
[Related occupations](https://www.onetonline.org/link/moreinfo/knowledge/2.C.9.a?r=summary&j=21-1014.00 "See more occupations related to this knowledge.")
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 89%
responded: Master’s degree required
- 7%
responded: Post-master’s certificate required[more info]()
- 4%
responded: Professional degree required[more info]()
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Worker Characteristics
## Abilities
5 ofAll 16 displayed (Show allShow top 5)
- **Oral Comprehension** — The ability to listen to and understand information and ideas presented through spoken words and sentences.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.a.1?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Oral Expression** — The ability to communicate information and ideas in speaking so others will understand.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.a.3?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Problem Sensitivity** — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.3?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Deductive Reasoning** — The ability to apply general rules to specific problems to produce answers that make sense.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.4?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Inductive Reasoning** — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.5?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Speech Clarity** — The ability to speak clearly so others can understand you.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.4.b.5?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Speech Recognition** — The ability to identify and understand the speech of another person.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.4.b.4?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Written Comprehension** — The ability to read and understand information and ideas presented in writing.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.a.2?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Written Expression** — The ability to communicate information and ideas in writing so others will understand.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.a.4?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Category Flexibility** — The ability to generate or use different sets of rules for combining or grouping things in different ways.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.7?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Fluency of Ideas** — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.1?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Information Ordering** — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.6?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Originality** — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.b.2?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Selective Attention** — The ability to concentrate on a task over a period of time without being distracted.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.g.1?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Near Vision** — The ability to see details at close range (within a few feet of the observer).
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.4.a.1?r=summary&j=21-1014.00 "See more occupations related to this ability.")
- **Flexibility of Closure** — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
[Related occupations](https://www.onetonline.org/link/moreinfo/abilities/1.A.1.e.2?r=summary&j=21-1014.00 "See more occupations related to this ability.")
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## Interests
All 2 displayed
Interest code: **SI**
Want to discover your interests? Take the [O\*NET Interest Profiler](https://onetinterestprofiler.org/).
- **Social** — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
[Related occupations](https://www.onetonline.org/link/moreinfo/interests/1.B.1.d?r=summary&j=21-1014.00 "See more occupations related to this interest.")
- **Investigative** — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
[Related occupations](https://www.onetonline.org/link/moreinfo/interests/1.B.1.b?r=summary&j=21-1014.00 "See more occupations related to this interest.")
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## Work Styles
5 ofAll 10 displayed (Show allShow top 5)
- **Sincerity** — A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.2.b?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Optimism** — A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.2.e?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Adaptability** — A tendency to be open to and comfortable with change, new experiences, or ideas at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.1.f?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Empathy** — A tendency to show concern for others and be sensitive to others' needs and feelings at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.2.c?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Stress Tolerance** — A tendency to cope and function effectively in stressful situations at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.4.a?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Self-Control** — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.4.b?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Social Orientation** — A tendency to seek out, enjoy, and be energized by social interaction at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.2.f?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Cooperation** — A tendency to be pleasant, helpful, and willing to assist others at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.2.d?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Integrity** — A tendency to be honest and ethical at work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.3.d?r=summary&j=21-1014.00 "See more occupations related to this work style.")
- **Attention to Detail** — A tendency to be detail-oriented, organized, and thorough in completing work.
[Related occupations](https://www.onetonline.org/link/moreinfo/workstyles/1.D.3.b?r=summary&j=21-1014.00 "See more occupations related to this work style.")
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Workforce Characteristics
## Wages & Employment Trends
Median wage data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Employment data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Industry data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Median wages
(2024)
\$28.46 hourly, \$59,190 annual
State wages
Local wages
Employment
(2024)
483,500 employees
Projected growth
(2024-2034)
Much faster than average (7% or higher)
Projected job openings
(2024-2034)
48,300
State trends
Top industries
(2024)
[Health Care and Social Assistance](https://www.onetonline.org/find/industry?j=21-1014.00&i=62)
Source: Bureau of Labor Statistics [2024 wage data](https://www.bls.gov/oes/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.bls.gov%2Foes%2F&t=2024%20wage%20data&c=a19de "external site") and [2024-2034 employment projections](https://www.bls.gov/emp/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.bls.gov%2Femp%2F&t=2024-2034%20employment%20projections&c=2c01a "external site"). “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Job Openings on the Web
State job openings
Local job openings
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## More Information
## Related Occupations
5 ofAll 10 displayed (Show allShow top 5)
- 29-1141.02
[Advanced Practice Psychiatric Nurses](https://www.onetonline.org/link/summary/29-1141.02)
[Bright Outlook](https://www.onetonline.org/help/bright/29-1141.02)
- 21-1021.00 [Child, Family, and School Social Workers](https://www.onetonline.org/link/summary/21-1021.00)
- 19-3033.00 [Clinical and Counseling Psychologists](https://www.onetonline.org/link/summary/19-3033.00) [Bright Outlook](https://www.onetonline.org/help/bright/19-3033.00 "Bright Outlook")
- 21-1022.00 [Healthcare Social Workers](https://www.onetonline.org/link/summary/21-1022.00) [Bright Outlook](https://www.onetonline.org/help/bright/21-1022.00 "Bright Outlook")
- 21-1013.00 [Marriage and Family Therapists](https://www.onetonline.org/link/summary/21-1013.00) [Bright Outlook](https://www.onetonline.org/help/bright/21-1013.00 "Bright Outlook")
- 21-1023.00 [Mental Health and Substance Abuse Social Workers](https://www.onetonline.org/link/summary/21-1023.00) [Bright Outlook](https://www.onetonline.org/help/bright/21-1023.00 "Bright Outlook")
- 29-1223.00 [Psychiatrists](https://www.onetonline.org/link/summary/29-1223.00) [Bright Outlook](https://www.onetonline.org/help/bright/29-1223.00 "Bright Outlook")
- 21-1015.00 [Rehabilitation Counselors](https://www.onetonline.org/link/summary/21-1015.00)
- 21-1093.00 [Social and Human Service Assistants](https://www.onetonline.org/link/summary/21-1093.00) [Bright Outlook](https://www.onetonline.org/help/bright/21-1093.00 "Bright Outlook")
- 21-1011.00 [Substance Abuse and Behavioral Disorder Counselors](https://www.onetonline.org/link/summary/21-1011.00) [Bright Outlook](https://www.onetonline.org/help/bright/21-1011.00 "Bright Outlook")
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Professional Associations
**Disclaimer:** Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
### O\*NET Ally
Actively assisted with the O\*NET data collection, helping to identify occupational experts who can be surveyed about their work in the occupation.

[View the list of Allies](https://www.onetcenter.org/ally.html)
National Associations
5 ofAll 13 displayed (Show allShow top 5)
- [Addiction Technology Transfer Center Network](https://www.attcnetwork.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.attcnetwork.org%2F&t=Addiction%20Technology%20Transfer%20Center%20Network&c=15ede "external site")
- [American Association for Marriage and Family Therapy](https://www.aamft.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.aamft.org%2F&t=American%20Association%20for%20Marriage%20and%20Family%20Therapy&c=e069d "external site")
- [American College Counseling Association](https://www.collegecounseling.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.collegecounseling.org%2F&t=American%20College%20Counseling%20Association&c=c0f8a "external site")
- [American Counseling Association](https://www.counseling.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.counseling.org%2F&t=American%20Counseling%20Association&c=370a9 "external site")
- [American Mental Health Counselors Association](https://www.amhca.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.amhca.org%2F&t=American%20Mental%20Health%20Counselors%20Association&c=68632 "external site")
- [American Psychological Association](https://www.apa.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.apa.org%2F&t=American%20Psychological%20Association&c=4985f "external site")
- [American School Counselor Association](https://www.schoolcounselor.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.schoolcounselor.org%2F&t=American%20School%20Counselor%20Association&c=ce3cd "external site")
- [Brain Injury Association of America](https://www.biausa.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.biausa.org%2F&t=Brain%20Injury%20Association%20of%20America&c=8775a "external site")
- [NAADAC](https://www.naadac.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.naadac.org%2F&t=NAADAC&c=9ca02 "external site")
- [NADD](https://thenadd.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fthenadd.org%2F&t=NADD&c=d681e "external site")
- [NASPA - Student Affairs Administrators in Higher Education](https://www.naspa.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.naspa.org%2F&t=NASPA%20-%20Student%20Affairs%20Administrators%20in%20Higher%20Education&c=f555b "external site")
- [National Association of Cognitive-Behavioral Therapists](https://www.nacbt.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.nacbt.org%2F&t=National%20Association%20of%20Cognitive-Behavioral%20Therapists&c=85bb3 "external site")
- [National Association of Social Workers](https://www.socialworkers.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.socialworkers.org%2F&t=National%20Association%20of%20Social%20Workers&c=090f1 "external site")
##### Accreditation, Certification, & Unions
- [Association of Faith Churches and Ministers](https://www.afcminternational.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.afcminternational.org%2F&t=Association%20of%20Faith%20Churches%20and%20Ministers&c=752ff "external site")
- [National Board for Certified Counselors](https://www.nbcc.org/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.nbcc.org%2F&t=National%20Board%20for%20Certified%20Counselors&c=6b87e "external site")
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| Readable Markdown | ## Mental Health Counselors 21-1014.00
Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.
**Sample of reported job titles:** Behavior Analyst, Behavioral Health Counselor, Case Manager, Clinician, Counselor, Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Mental Health Counselor, Mental Health Specialist, Mental Health Therapist
- [Summary](https://www.onetonline.org/link/summary/21-1014.00)
- [Details](https://www.onetonline.org/link/details/21-1014.00)
- [More](https://www.onetonline.org/link/summary/21-1014.00)
- [Custom](https://www.onetonline.org/link/custom/21-1014.00)
- [Easy Read](https://www.mynextmove.org/profile/summary/21-1014.00)
- [Veterans](https://www.mynextmove.org/vets/profile/summary/21-1014.00)
- [Español](https://www.miproximopaso.org/profile/summary/21-1014.00)
## Tasks
- Maintain confidentiality of records relating to clients' treatment.
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
- Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
- Perform crisis interventions to help ensure the safety of the patients and others.
- Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
- Assess patients for risk of suicide attempts.
- Perform crisis interventions with clients.
- Guide clients in the development of skills or strategies for dealing with their problems.
- Prepare and maintain all required treatment records and reports.
- Develop and implement treatment plans based on clinical experience and knowledge.
- Collect information about clients through interviews, observation, or tests.
- Modify treatment activities or approaches as needed to comply with changes in clients' status.
- Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.
- Evaluate clients' physical or mental condition, based on review of client information.
- Supervise other counselors, social service staff, assistants, or graduate students.
- Discuss with individual patients their plans for life after leaving therapy.
- Refer patients, clients, or family members to community resources or to specialists as necessary.
- Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
- Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
- Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.
- Gather information about community mental health needs or resources that could be used in conjunction with therapy.
- Monitor clients' use of medications.
- Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.
- Plan or conduct programs to prevent substance abuse or improve community health or counseling services.
- Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
- Coordinate or direct employee workshops, courses, or training about mental health issues.
- Respond to client communications by monitoring voicemail and email, returning phone calls, and making follow-up calls for missed appointments.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Technology Skills
- **Analytical or scientific software** — Statistical software; Test interpretation software
- **Calendar and scheduling software** — Scheduling software
- **Data base user interface and query software** — Database software; Microsoft Access [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Access&j=21-1014.00 "Hot Technology")
- **Electronic mail software** — Email software; Microsoft Outlook [Hot Technology](https://www.onetonline.org/search/tech/example?e=Microsoft%20Outlook&j=21-1014.00 "Hot Technology")
- **Enterprise resource planning ERP software** — Management information systems MIS; Microsoft Dynamics; Oracle PeopleSoft [Hot Technology](https://www.onetonline.org/search/tech/example?e=Oracle%20PeopleSoft&j=21-1014.00 "Hot Technology")
- **Internet browser software** — Microsoft Internet Explorer; Netscape Navigator; Web browser software
- **Medical software** — Client information database systems; Patient electronic medical record EMR software
- **Project management software** — Google Classroom
Hot Technologies are requirements most frequently included across all employer job postings.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Work Activities
- **Assisting and Caring for Others** — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- **Establishing and Maintaining Interpersonal Relationships** — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- **Getting Information** — Observing, receiving, and otherwise obtaining information from all relevant sources.
- **Making Decisions and Solving Problems** — Analyzing information and evaluating results to choose the best solution and solve problems.
- **Documenting/Recording Information** — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- **Thinking Creatively** — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- **Evaluating Information to Determine Compliance with Standards** — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- **Updating and Using Relevant Knowledge** — Keeping up-to-date technically and applying new knowledge to your job.
- **Developing Objectives and Strategies** — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- **Performing for or Working Directly with the Public** — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- **Communicating with Supervisors, Peers, or Subordinates** — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- **Interpreting the Meaning of Information for Others** — Translating or explaining what information means and how it can be used.
- **Resolving Conflicts and Negotiating with Others** — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- **Coaching and Developing Others** — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- **Communicating with People Outside the Organization** — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- **Providing Consultation and Advice to Others** — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- **Performing Administrative Activities** — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- **Working with Computers** — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- **Organizing, Planning, and Prioritizing Work** — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- **Identifying Objects, Actions, and Events** — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- **Processing Information** — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- **Scheduling Work and Activities** — Scheduling events, programs, and activities, as well as the work of others.
- **Judging the Qualities of Objects, Services, or People** — Assessing the value, importance, or quality of things or people.
- **Analyzing Data or Information** — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- **Training and Teaching Others** — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- **Monitoring Processes, Materials, or Surroundings** — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Detailed Work Activities
- Maintain client records.
- Maintain client information or service records.
- Counsel clients or patients regarding personal issues.
- Complete documentation required by programs or regulations.
- Collect medical information from patients, family members, or other medical professionals.
- Counsel clients or patients with substance abuse issues.
- Evaluate patient functioning, capabilities, or health.
- Provide first aid or rescue assistance in emergencies.
- Respond to emergencies to provide assistance.
- Intervene in crisis situations to assist clients.
- Teach life skills or strategies to clients or their families.
- Write reports or evaluations.
- Develop treatment plans for patients or clients.
- Collect information about clients.
- Interview clients to gather information about their backgrounds, needs, or progress.
- Modify treatment plans to accommodate client needs.
- Evaluate the effectiveness of counseling or educational programs.
- Monitor clients to evaluate treatment progress.
- Evaluate characteristics of individuals to determine needs or eligibility.
- Refer clients to community or social service programs.
- Supervise workers providing client or patient services.
- Advocate for individual or community needs.
- Collaborate with other professionals to assess client needs or plan treatments.
- Develop health assessment methods or programs.
- Develop working relationships with others to facilitate program activities.
- Maintain professional social services knowledge.
- Collect information about community health needs.
- Plan programs to address community mental wellness needs.
- Provide basic health care services.
- Counsel family members of clients or patients.
- Plan programs to address community health issues.
- Confer with family members to discuss client treatment plans or progress.
- Lead classes or community events.
- Train staff members in social services skills.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Work Context
- **E-Mail** — 96% responded “Every day.”
- **Face-to-Face Discussions with Individuals and Within Teams** — 88% responded “Every day.”
- **Spend Time Sitting** — 82% responded “Continually or almost continually.”
- **Contact With Others** — 86% responded “Constant contact with others.”
- **Freedom to Make Decisions** — 68% responded “A lot of freedom.”
- **Determine Tasks, Priorities and Goals** — 64% responded “A lot of freedom.”
- **Indoors, Environmentally Controlled** — 86% responded “Every day.”
- **Telephone Conversations** — 59% responded “Every day.”
- **Frequency of Decision Making** — 57% responded “Every day.”
- **Impact of Decisions on Co-workers or Company Results** — 39% responded “Very important results.”
- **Written Letters and Memos** — 37% responded “Every day.”
- **Time Pressure** — 36% responded “Every day.”
- **Deal With External Customers or the Public in General** — 39% responded “Extremely important.”
- **Conflict Situations** — 68% responded “Once a week or more but not every day.”
- **Dealing With Unpleasant, Angry, or Discourteous People** — 43% responded “Once a week or more but not every day.”
- **Consequence of Error** — 29% responded “Very serious.”
- **Importance of Being Exact or Accurate** — 29% responded “Very important.”
- **Duration of Typical Work Week** — 57% responded “40 hours.”
- **Work With or Contribute to a Work Group or Team** — 33% responded “Very important.”
- **Physical Proximity** — 32% responded “Moderately close (at arm's length).”
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Job Zone
Title
Job Zone Five: Extensive Preparation Needed
Education
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples
These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, physician assistants, and veterinarians.
[SVP](https://www.onetonline.org/help/online/svp) Range
(8.0 and above)
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Training & Credentials
State training
Local training
Certifications
State licenses
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Apprenticeship Opportunities
Example apprenticeship titles for this occupation:
- Licensed Clinical Mental Health Counselor (Lcmhc)
Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.
Start your career and build your skillset. Visit **[Apprenticeship.gov](https://www.apprenticeship.gov/apprenticeship-occupations/listings?occupationCode=21-1014.00) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.apprenticeship.gov%2Fapprenticeship-occupations%2Flistings%3FoccupationCode%3D21-1014.00&t=Apprenticeship.gov&c=ecce6 "external site")** to learn about opportunities related to this occupation.
[back to top](https://www.onetonline.org/link/summary/21-1014.00#reportsecmenu)
## Skills
- **Active Listening** — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- **Social Perceptiveness** — Being aware of others' reactions and understanding why they react as they do.
- **Speaking** — Talking to others to convey information effectively.
- **Reading Comprehension** — Understanding written sentences and paragraphs in work-related documents.
- **Writing** — Communicating effectively in writing as appropriate for the needs of the audience.
- **Critical Thinking** — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- **Judgment and Decision Making** — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- **Service Orientation** — Actively looking for ways to help people.
- **Active Learning** — Understanding the implications of new information for both current and future problem-solving and decision-making.
- **Complex Problem Solving** — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- **Monitoring** — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- **Persuasion** — Persuading others to change their minds or behavior.
- **Learning Strategies** — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- **Coordination** — Adjusting actions in relation to others' actions.
- **Instructing** — Teaching others how to do something.
- **Negotiation** — Bringing others together and trying to reconcile differences.
- **Systems Analysis** — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- **Systems Evaluation** — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- **Time Management** — Managing one's own time and the time of others.
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## Knowledge
- **Therapy and Counseling** — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- **Psychology** — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- **Customer and Personal Service** — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- **English Language** — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- **Sociology and Anthropology** — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- **Education and Training** — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- **Administrative** — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- **Telecommunications** — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
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## Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 89%
responded: Master’s degree required
- 7%
responded: Post-master’s certificate required[more info]()
- 4%
responded: Professional degree required[more info]()
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## Abilities
- **Oral Comprehension** — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- **Oral Expression** — The ability to communicate information and ideas in speaking so others will understand.
- **Problem Sensitivity** — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- **Deductive Reasoning** — The ability to apply general rules to specific problems to produce answers that make sense.
- **Inductive Reasoning** — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- **Speech Clarity** — The ability to speak clearly so others can understand you.
- **Speech Recognition** — The ability to identify and understand the speech of another person.
- **Written Comprehension** — The ability to read and understand information and ideas presented in writing.
- **Written Expression** — The ability to communicate information and ideas in writing so others will understand.
- **Category Flexibility** — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- **Fluency of Ideas** — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- **Information Ordering** — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- **Originality** — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- **Selective Attention** — The ability to concentrate on a task over a period of time without being distracted.
- **Near Vision** — The ability to see details at close range (within a few feet of the observer).
- **Flexibility of Closure** — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
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## Interests
Interest code: **SI**
- **Social** — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
- **Investigative** — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
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## Work Styles
- **Sincerity** — A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
- **Optimism** — A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
- **Adaptability** — A tendency to be open to and comfortable with change, new experiences, or ideas at work.
- **Empathy** — A tendency to show concern for others and be sensitive to others' needs and feelings at work.
- **Stress Tolerance** — A tendency to cope and function effectively in stressful situations at work.
- **Self-Control** — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
- **Social Orientation** — A tendency to seek out, enjoy, and be energized by social interaction at work.
- **Cooperation** — A tendency to be pleasant, helpful, and willing to assist others at work.
- **Integrity** — A tendency to be honest and ethical at work.
- **Attention to Detail** — A tendency to be detail-oriented, organized, and thorough in completing work.
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## Wages & Employment Trends
Median wage data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Employment data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Industry data for **Substance Abuse, Behavioral Disorder, and Mental Health Counselors**.
Median wages
(2024)
\$28.46 hourly, \$59,190 annual
State wages
Local wages
Employment
(2024)
483,500 employees
Projected growth
(2024-2034)
Much faster than average (7% or higher)
Projected job openings
(2024-2034)
48,300
State trends
Top industries
(2024)
Source: Bureau of Labor Statistics [2024 wage data](https://www.bls.gov/oes/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.bls.gov%2Foes%2F&t=2024%20wage%20data&c=a19de "external site") and [2024-2034 employment projections](https://www.bls.gov/emp/) [external site](https://www.onetonline.org/shared/exit?u=https%3A%2F%2Fwww.bls.gov%2Femp%2F&t=2024-2034%20employment%20projections&c=2c01a "external site"). “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.
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## Job Openings on the Web
State job openings
Local job openings
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| Shard | 104 (laksa) |
| Root Hash | 15233558704177314504 |
| Unparsed URL | org,onetonline!www,/link/summary/21-1014.00 s443 |