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| Meta Title | How to Make Amazon Returns: 8 Easy, Time-Saving Options |
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| Boilerpipe Text | Once upon a time, making returns was a major hassle.
You’d have to dig up the receipt (that is — if you even remembered to save it) and the item’s original packaging. Then, you’d slog all the way back to the store to stand in line at customer service with cranky fellow shoppers under bright fluorescent store lighting as Tom Jones’ “Delilah” played on the overhead speakers.
Image: Getty
These days, however, returns are a lot more consumer friendly. Retailers have streamlined the return process with handy innovations like prepaid return shipping labels and UPS QR codes. Leading the way in the move towards frictionless returns is tech giant
Amazon
, which offers
free, super-simple returns on millions of products
.
In this guide, we’re going to walk you through the process of making a free Amazon return, step by step. We’re also going to break down the eight ways you can make an Amazon return so you can decide which one is best for you.
How to make a free Amazon return
First, make sure your purchase is eligible to be returned. To be eligible for free return service, items must weigh under 50 pounds and be in new, unused condition. In most cases, returns must be initiated within 30 days of purchase, and will be refunded within three to five days after receipt.
Here is how to start a free Amazon return, step by step:
Step one: Select the item you want to return.
Log in to your Amazon account and go to
Your Orders
. Find the order and hit the “Return or Replace Items” button. Check off the box next to the item you want to return.
Step two: Select a reason for the return.
After checking off the item you want to return, a drop-down menu will appear.
Use the drop-down menu to select a reason for your return. You can choose from the following responses:
Inaccurate website description.
Product and shipping box both damaged.
Item defective or doesn’t work.
Better price available.
Item arrived too late.
Bought by mistake.
Wrong item was sent.
Received extra item I didn’t buy (no refund needed).
No longer needed.
Image: Amazon.com
You will also be prompted to leave a comment. For certain responses — including “Inaccurate website description,” “Product and shipping box both damaged,” “Item defective or doesn’t work” and “Better price available” — you may be required to leave a comment providing more detail on the reason for your return. These comments usually won’t affect your return, but could be shared with Amazon sellers to alert them of any problems with shipments and products.
Step three: Choose how to receive your refund.
Next, you’ll be asked to choose how to receive your refund. You typically have two options:
Refund to your Amazon account balance.
With this option, you will be refunded with a gift card balance on your Amazon account. Amazon typically sends you the credit within two to four hours after receiving your return.
Refund to your in your original payment method.
With this option, you will be refunded the cost of the item in your original payment method.
Step four: Choose your return method.
Finally, it’s time to choose how to send back your return. We’ll walk you through all the different ways you can return your item to Amazon in the next section.
8 different ways to return your item to Amazon
You made it to step four: choosing how to deliver your item back to Amazon. To help you choose the best method for your needs, we’ve broken down all eight ways you can return an item to Amazon below. Keep in mind, the options available to you may vary depending on the product you are returning.
Skip to a return method:
Kohl’s Amazon returns
Amazon UPS Store returns
Amazon Book Store returns
Amazon Whole Foods returns
Amazon UPS Pickup returns
Amazon UPS dropoff points
Amazon Hub/Locker returns
Amazon USPS returns
Kohl’s Amazon returns
Image: Kohl's.com
Particularly if you are a frequent
Kohl’s shopper
,
making Amazon returns at Kohl’s
is quick and easy. Free, packaging-free, label-free returns are accepted at all Kohl’s locations, except for stores in Anchorage, Alaska.
Here’s how to make an Amazon return at Kohl’s:
1. Complete the steps one through three listed above.
2. At step four, select the Kohl’s Dropoff option.
3. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4. Bring your item to your local Kohl’s before the Send By date.
5. Show the QR code to the associate at the Amazon return center. To do so, you can print the email out or simply pull up the code on your phone.
And that’s it! No need to worry about packaging or labeling your return — Kohl’s handles all of that.
Amazon UPS Store returns
Like Kohl’s, the UPS Store will pack and ship eligible Amazon returns for free — no printer or packaging required. Returns are accepted at participating UPS stores around the country.
Here’s how to make an Amazon return at The UPS Store:
1. Complete the steps one through three listed above.
2. At step four, select The UPS Store Dropoff option.
3. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4. Bring your return to your nearest UPS Store before the Send By date.
5. Show the QR code to the associate at the counter. Print the email out or simply pull up the code on your phone.
The UPS Store staff takes it from there, handling all the packaging, labeling and shipping for you.
Amazon Book Store returns
Image: Amazon.com
Amazon label-free/box-free return services are offered at Amazon brick-and-mortar locations, including Amazon Books, Amazon 4-Star, Amazon Fresh grocery stores, Amazon Go stores and Amazon Hub Locker+.
Here’s how to make an Amazon return at a physical Amazon store:
1. Complete steps one through three listed above.
2. At step four, select the Amazon Dropoff option.
3. Choose an Amazon store location.
4. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5. Bring your return to the Amazon store location you chose before the Send By Date.
6. Show the QR code to the associate at the counter. To do so, you can print the email out or simply pull up the code on your phone.
Amazon Whole Foods returns
Because Amazon has
drop-off points at more than 500 Whole Foods Market locations nationwide
, you can also return items to participating Whole Foods stores.
Here’s how to make an Amazon return at Whole Foods:
1. Complete steps one through three listed above.
2. At step four, select the Amazon Dropoff option.
3. Choose a Whole Foods location as the drop-off point. If you don’t see your store, it may not be one of the participating Amazon return locations.
4. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5. Bring your return to the Amazon store location you chose before the Send By Date.
6. Show the QR code to a Whole Foods team member or Amazon associate. To do so, you can print the email out or simply pull up the email on your phone.
Amazon UPS pickup returns
This option makes sense if you are returning an item that is particularly heavy. Unlike the previous three options, the UPS Pickup method is not free; the return shipping cost will be automatically deducted from your refund. This method also requires you to package your return yourself, though UPS does take care of labeling — so you don’t need to worry about printing any shipping labels.
Here’s how to make an Amazon UPS pickup return:
1. Complete steps one through three listed above.
2. At step four, select the UPS Pickup option.
3. Make sure you have selected a correct, non-PO Box pickup address.
Package your return.
4. A UPS driver will pick up your packaged return the next business day.
Note that an adult over 21 years of age must be present at the time of pickup.
Amazon UPS drop-off points
The UPS Dropoff Points option lets you make a return at any
UPS Access Point
, which are located in local retailers, self-service UPS lockers and UPS stores. The catch? With this method, you’re responsible for packaging and labeling your return yourself.
Here’s how to make an Amazon return at a UPS drop-off point:
1. Complete steps one through three listed above.
2. At step four, select the UPS Dropoff Points option.
3. Check your email for a return mailing label. The email will also include a “Send By” deadline for making the return.
4. Securely package your return.
5. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for $1.
6. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
7. Take the package to your nearest
UPS dop-off point
before the Send By date.
Amazon Hub/Locker returns
Image: Amazon.com
Amazon Hub Lockers are located in more than 900 cities nationwide. They’re typically found inside or outside convenience stores, at supermarkets, at apartment buildings and at Whole Foods locations.
Amazon Hub Lockers are secure, self-service kiosks operated by Amazon. Lockers are often used as pickup points, but can be used as drop-off points for returns as well.
Here’s how to make an Amazon return at an Amazon Hub Locker:
1. Complete steps one through four listed above.
2. At step four, select the Amazon Locker option.
3. Choose a locker location.
4. Check your email for a drop-off code and return mailing label.
5. Securely package your return in a box that is no larger than 18 Ă— 14 Ă— 12 inches.
6. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for $1.
7. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
8. Bring your packaged and labeled return to the locker before the end of the next business day.
9. Enter your return code on the touch-screen display.
10. Follow the instructions displayed on the screen.
11. Place your package in the locker and close the door.
Note that with this option, your locker is guaranteed only until the close of the next business day. If you make your return after this window, your locker may not be guaranteed — but you can still visit the locker to see if there’s one available for your return for up to 30 days after initiating the return.
Amazon U.S. Postal Service returns
Amazon also allows you to send your return via the U.S. Postal Service or a carrier of your choice. But be forewarned: Because these returns are not insured are traceable, this method is not advisable for returns valued over $150.
The process for making a return through the U.S. Postal Service or another carrier is a little different than the previous methods. This option requires you to handle packaging and labeling yourself, though Amazon covers the cost of postage.
Here’s make an Amazon return through the U.S. Postal Service:
1. Securely package your return.
2. Print out the
USPS Amazon return label
.
3. Attach the return mailing label to your package.
Write your return address in the “FROM” space on the label’s upper-left corner.
4. If you don’t have a printer, you may write the address on the package itself (although with this option, you need to supply your own postage). The address is:
Amazon – Warehouse Deals
Returns Department
172 Trade St
Lexington, KY 40511
United States
Schedule a pickup
with the US Postal Service. Alternatively, you can bring your return to your local post office yourself.
Your return should be processed within seven to 14 business days after it’s received. Once it has been processed, you will get an email about your refund. |
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# All the Ways to Make an Amazon Return
By [Maria Cristina Lalonde](https://www.offers.com/blog/experts/mclalonde/) •
February 12, 2021
We walk you through all 8 ways to make an Amazon return, step by step.
Once upon a time, making returns was a major hassle.
You’d have to dig up the receipt (that is — if you even remembered to save it) and the item’s original packaging. Then, you’d slog all the way back to the store to stand in line at customer service with cranky fellow shoppers under bright fluorescent store lighting as Tom Jones’ “Delilah” played on the overhead speakers.
Image: Getty
These days, however, returns are a lot more consumer friendly. Retailers have streamlined the return process with handy innovations like prepaid return shipping labels and UPS QR codes. Leading the way in the move towards frictionless returns is tech giant [Amazon](https://www.offers.com/amazon/), which offers [free, super-simple returns on millions of products](https://www.amazon.com/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7).
In this guide, we’re going to walk you through the process of making a free Amazon return, step by step. We’re also going to break down the eight ways you can make an Amazon return so you can decide which one is best for you.
## **How to make a free Amazon return**
First, make sure your purchase is eligible to be returned. To be eligible for free return service, items must weigh under 50 pounds and be in new, unused condition. In most cases, returns must be initiated within 30 days of purchase, and will be refunded within three to five days after receipt.
Here is how to start a free Amazon return, step by step:
**Step one: Select the item you want to return.** Log in to your Amazon account and go to [Your Orders](https://www.amazon.com/gp/css/order-history). Find the order and hit the “Return or Replace Items” button. Check off the box next to the item you want to return.
**Step two: Select a reason for the return.** After checking off the item you want to return, a drop-down menu will appear.
Use the drop-down menu to select a reason for your return. You can choose from the following responses:
- Inaccurate website description.
- Product and shipping box both damaged.
- Item defective or doesn’t work.
- Better price available.
- Item arrived too late.
- Bought by mistake.
- Wrong item was sent.
- Received extra item I didn’t buy (no refund needed).
- No longer needed.
Image: Amazon.com
You will also be prompted to leave a comment. For certain responses — including “Inaccurate website description,” “Product and shipping box both damaged,” “Item defective or doesn’t work” and “Better price available” — you may be required to leave a comment providing more detail on the reason for your return. These comments usually won’t affect your return, but could be shared with Amazon sellers to alert them of any problems with shipments and products.
**Step three: Choose how to receive your refund.** Next, you’ll be asked to choose how to receive your refund. You typically have two options:
- *Refund to your Amazon account balance.* With this option, you will be refunded with a gift card balance on your Amazon account. Amazon typically sends you the credit within two to four hours after receiving your return.
- *Refund to your in your original payment method.* With this option, you will be refunded the cost of the item in your original payment method.
**Step four: Choose your return method.** Finally, it’s time to choose how to send back your return. We’ll walk you through all the different ways you can return your item to Amazon in the next section.
## **8 different ways to return your item to Amazon**
You made it to step four: choosing how to deliver your item back to Amazon. To help you choose the best method for your needs, we’ve broken down all eight ways you can return an item to Amazon below. Keep in mind, the options available to you may vary depending on the product you are returning.
**Skip to a return method:**
- [Kohl’s Amazon returns](https://www.offers.com/blog/post/all-amazon-return-options/#CD)
- [Amazon UPS Store returns](https://www.offers.com/blog/post/all-amazon-return-options/#EF)
- [Amazon Book Store returns](https://www.offers.com/blog/post/all-amazon-return-options/#GH)
- [Amazon Whole Foods returns](https://www.offers.com/blog/post/all-amazon-return-options/#IJ)
- [Amazon UPS Pickup returns](https://www.offers.com/blog/post/all-amazon-return-options/#KL)
- [Amazon UPS dropoff points](https://www.offers.com/blog/post/all-amazon-return-options/#MN)
- [Amazon Hub/Locker returns](https://www.offers.com/blog/post/all-amazon-return-options/#OP)
- [Amazon USPS returns](https://www.offers.com/blog/post/all-amazon-return-options/#QR)
### Kohl’s Amazon returns
Image: Kohl's.com
Particularly if you are a frequent [Kohl’s shopper](https://www.offers.com/kohls/), [making Amazon returns at Kohl’s](https://www.kohls.com/feature/amazon.jsp) is quick and easy. Free, packaging-free, label-free returns are accepted at all Kohl’s locations, except for stores in Anchorage, Alaska.
Here’s how to make an Amazon return at Kohl’s:
1\. Complete the steps one through three listed above.
2\. At step four, select the Kohl’s Dropoff option.
3\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4\. Bring your item to your local Kohl’s before the Send By date.
5\. Show the QR code to the associate at the Amazon return center. To do so, you can print the email out or simply pull up the code on your phone.
And that’s it! No need to worry about packaging or labeling your return — Kohl’s handles all of that.
### Amazon UPS Store returns
Like Kohl’s, the UPS Store will pack and ship eligible Amazon returns for free — no printer or packaging required. Returns are accepted at participating UPS stores around the country.
Here’s how to make an Amazon return at The UPS Store:
1\. Complete the steps one through three listed above.
2\. At step four, select The UPS Store Dropoff option.
3\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4\. Bring your return to your nearest UPS Store before the Send By date.
5\. Show the QR code to the associate at the counter. Print the email out or simply pull up the code on your phone.
The UPS Store staff takes it from there, handling all the packaging, labeling and shipping for you.
### Amazon Book Store returns
Image: Amazon.com
Amazon label-free/box-free return services are offered at Amazon brick-and-mortar locations, including Amazon Books, Amazon 4-Star, Amazon Fresh grocery stores, Amazon Go stores and Amazon Hub Locker+.
Here’s how to make an Amazon return at a physical Amazon store:
1\. Complete steps one through three listed above.
2\. At step four, select the Amazon Dropoff option.
3\. Choose an Amazon store location.
4\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5\. Bring your return to the Amazon store location you chose before the Send By Date.
6\. Show the QR code to the associate at the counter. To do so, you can print the email out or simply pull up the code on your phone.
### Amazon Whole Foods returns
Because Amazon has [drop-off points at more than 500 Whole Foods Market locations nationwide](https://www.offers.com/blog/post/whole-foods-amazon-returns/), you can also return items to participating Whole Foods stores.
Here’s how to make an Amazon return at Whole Foods:
1\. Complete steps one through three listed above.
2\. At step four, select the Amazon Dropoff option.
3\. Choose a Whole Foods location as the drop-off point. If you don’t see your store, it may not be one of the participating Amazon return locations.
4\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5\. Bring your return to the Amazon store location you chose before the Send By Date.
6\. Show the QR code to a Whole Foods team member or Amazon associate. To do so, you can print the email out or simply pull up the email on your phone.
### Amazon UPS pickup returns
This option makes sense if you are returning an item that is particularly heavy. Unlike the previous three options, the UPS Pickup method is not free; the return shipping cost will be automatically deducted from your refund. This method also requires you to package your return yourself, though UPS does take care of labeling — so you don’t need to worry about printing any shipping labels.
Here’s how to make an Amazon UPS pickup return:
1\. Complete steps one through three listed above.
2\. At step four, select the UPS Pickup option.
3\. Make sure you have selected a correct, non-PO Box pickup address.
Package your return.
4\. A UPS driver will pick up your packaged return the next business day.
Note that an adult over 21 years of age must be present at the time of pickup.
### Amazon UPS drop-off points
The UPS Dropoff Points option lets you make a return at any [UPS Access Point](https://www.ups.com/us/en/services/individual-shipper/ups-access-point-deliveries.page), which are located in local retailers, self-service UPS lockers and UPS stores. The catch? With this method, you’re responsible for packaging and labeling your return yourself.
Here’s how to make an Amazon return at a UPS drop-off point:
1\. Complete steps one through three listed above.
2\. At step four, select the UPS Dropoff Points option.
3\. Check your email for a return mailing label. The email will also include a “Send By” deadline for making the return.
4\. Securely package your return.
5\. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for \$1.
6\. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
7\. Take the package to your nearest [UPS dop-off point](https://www.ups.com/dropoff/?loc=en_US) before the Send By date.
### Amazon Hub/Locker returns
Image: Amazon.com
Amazon Hub Lockers are located in more than 900 cities nationwide. They’re typically found inside or outside convenience stores, at supermarkets, at apartment buildings and at Whole Foods locations.
Amazon Hub Lockers are secure, self-service kiosks operated by Amazon. Lockers are often used as pickup points, but can be used as drop-off points for returns as well.
Here’s how to make an Amazon return at an Amazon Hub Locker:
1\. Complete steps one through four listed above.
2\. At step four, select the Amazon Locker option.
3\. Choose a locker location.
4\. Check your email for a drop-off code and return mailing label.
5\. Securely package your return in a box that is no larger than 18 Ă— 14 Ă— 12 inches.
6\. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for \$1.
7\. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
8\. Bring your packaged and labeled return to the locker before the end of the next business day.
9\. Enter your return code on the touch-screen display.
10\. Follow the instructions displayed on the screen.
11\. Place your package in the locker and close the door.
Note that with this option, your locker is guaranteed only until the close of the next business day. If you make your return after this window, your locker may not be guaranteed — but you can still visit the locker to see if there’s one available for your return for up to 30 days after initiating the return.
### Amazon U.S. Postal Service returns
Amazon also allows you to send your return via the U.S. Postal Service or a carrier of your choice. But be forewarned: Because these returns are not insured are traceable, this method is not advisable for returns valued over \$150.
The process for making a return through the U.S. Postal Service or another carrier is a little different than the previous methods. This option requires you to handle packaging and labeling yourself, though Amazon covers the cost of postage.
Here’s make an Amazon return through the U.S. Postal Service:
1\. Securely package your return.
2\. Print out the [USPS Amazon return label](https://www.amazon.com/gp/misc/warehouse-deals-return-label.html).
3\. Attach the return mailing label to your package.
Write your return address in the “FROM” space on the label’s upper-left corner.
4\. If you don’t have a printer, you may write the address on the package itself (although with this option, you need to supply your own postage). The address is:
*Amazon – Warehouse Deals Returns Department 172 Trade St Lexington, KY 40511 United States*
[Schedule a pickup](https://tools.usps.com/schedule-pickup-steps.htm) with the US Postal Service. Alternatively, you can bring your return to your local post office yourself.
Your return should be processed within seven to 14 business days after it’s received. Once it has been processed, you will get an email about your refund.
***
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***
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***
[Maria Cristina Lalonde](https://www.offers.com/blog/experts/mclalonde/)
Maria Lalonde honed her deal-hunting skills while traveling through South America and Southeast Asia and combing colorful local markets for unique finds. Her love of blogging and thirst for deals brought her to Offers.com.
***
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| Readable Markdown | Once upon a time, making returns was a major hassle.
You’d have to dig up the receipt (that is — if you even remembered to save it) and the item’s original packaging. Then, you’d slog all the way back to the store to stand in line at customer service with cranky fellow shoppers under bright fluorescent store lighting as Tom Jones’ “Delilah” played on the overhead speakers.
Image: Getty
These days, however, returns are a lot more consumer friendly. Retailers have streamlined the return process with handy innovations like prepaid return shipping labels and UPS QR codes. Leading the way in the move towards frictionless returns is tech giant [Amazon](https://www.offers.com/amazon/), which offers [free, super-simple returns on millions of products](https://www.amazon.com/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7).
In this guide, we’re going to walk you through the process of making a free Amazon return, step by step. We’re also going to break down the eight ways you can make an Amazon return so you can decide which one is best for you.
## **How to make a free Amazon return**
First, make sure your purchase is eligible to be returned. To be eligible for free return service, items must weigh under 50 pounds and be in new, unused condition. In most cases, returns must be initiated within 30 days of purchase, and will be refunded within three to five days after receipt.
Here is how to start a free Amazon return, step by step:
**Step one: Select the item you want to return.** Log in to your Amazon account and go to [Your Orders](https://www.amazon.com/gp/css/order-history). Find the order and hit the “Return or Replace Items” button. Check off the box next to the item you want to return.
**Step two: Select a reason for the return.** After checking off the item you want to return, a drop-down menu will appear.
Use the drop-down menu to select a reason for your return. You can choose from the following responses:
- Inaccurate website description.
- Product and shipping box both damaged.
- Item defective or doesn’t work.
- Better price available.
- Item arrived too late.
- Bought by mistake.
- Wrong item was sent.
- Received extra item I didn’t buy (no refund needed).
- No longer needed.
Image: Amazon.com
You will also be prompted to leave a comment. For certain responses — including “Inaccurate website description,” “Product and shipping box both damaged,” “Item defective or doesn’t work” and “Better price available” — you may be required to leave a comment providing more detail on the reason for your return. These comments usually won’t affect your return, but could be shared with Amazon sellers to alert them of any problems with shipments and products.
**Step three: Choose how to receive your refund.** Next, you’ll be asked to choose how to receive your refund. You typically have two options:
- *Refund to your Amazon account balance.* With this option, you will be refunded with a gift card balance on your Amazon account. Amazon typically sends you the credit within two to four hours after receiving your return.
- *Refund to your in your original payment method.* With this option, you will be refunded the cost of the item in your original payment method.
**Step four: Choose your return method.** Finally, it’s time to choose how to send back your return. We’ll walk you through all the different ways you can return your item to Amazon in the next section.
## **8 different ways to return your item to Amazon**
You made it to step four: choosing how to deliver your item back to Amazon. To help you choose the best method for your needs, we’ve broken down all eight ways you can return an item to Amazon below. Keep in mind, the options available to you may vary depending on the product you are returning.
**Skip to a return method:**
- [Kohl’s Amazon returns](https://www.offers.com/blog/post/all-amazon-return-options/#CD)
- [Amazon UPS Store returns](https://www.offers.com/blog/post/all-amazon-return-options/#EF)
- [Amazon Book Store returns](https://www.offers.com/blog/post/all-amazon-return-options/#GH)
- [Amazon Whole Foods returns](https://www.offers.com/blog/post/all-amazon-return-options/#IJ)
- [Amazon UPS Pickup returns](https://www.offers.com/blog/post/all-amazon-return-options/#KL)
- [Amazon UPS dropoff points](https://www.offers.com/blog/post/all-amazon-return-options/#MN)
- [Amazon Hub/Locker returns](https://www.offers.com/blog/post/all-amazon-return-options/#OP)
- [Amazon USPS returns](https://www.offers.com/blog/post/all-amazon-return-options/#QR)
### Kohl’s Amazon returns
Image: Kohl's.com
Particularly if you are a frequent [Kohl’s shopper](https://www.offers.com/kohls/), [making Amazon returns at Kohl’s](https://www.kohls.com/feature/amazon.jsp) is quick and easy. Free, packaging-free, label-free returns are accepted at all Kohl’s locations, except for stores in Anchorage, Alaska.
Here’s how to make an Amazon return at Kohl’s:
1\. Complete the steps one through three listed above.
2\. At step four, select the Kohl’s Dropoff option.
3\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4\. Bring your item to your local Kohl’s before the Send By date.
5\. Show the QR code to the associate at the Amazon return center. To do so, you can print the email out or simply pull up the code on your phone.
And that’s it! No need to worry about packaging or labeling your return — Kohl’s handles all of that.
### Amazon UPS Store returns
Like Kohl’s, the UPS Store will pack and ship eligible Amazon returns for free — no printer or packaging required. Returns are accepted at participating UPS stores around the country.
Here’s how to make an Amazon return at The UPS Store:
1\. Complete the steps one through three listed above.
2\. At step four, select The UPS Store Dropoff option.
3\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
4\. Bring your return to your nearest UPS Store before the Send By date.
5\. Show the QR code to the associate at the counter. Print the email out or simply pull up the code on your phone.
The UPS Store staff takes it from there, handling all the packaging, labeling and shipping for you.
### Amazon Book Store returns
Image: Amazon.com
Amazon label-free/box-free return services are offered at Amazon brick-and-mortar locations, including Amazon Books, Amazon 4-Star, Amazon Fresh grocery stores, Amazon Go stores and Amazon Hub Locker+.
Here’s how to make an Amazon return at a physical Amazon store:
1\. Complete steps one through three listed above.
2\. At step four, select the Amazon Dropoff option.
3\. Choose an Amazon store location.
4\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5\. Bring your return to the Amazon store location you chose before the Send By Date.
6\. Show the QR code to the associate at the counter. To do so, you can print the email out or simply pull up the code on your phone.
### Amazon Whole Foods returns
Because Amazon has [drop-off points at more than 500 Whole Foods Market locations nationwide](https://www.offers.com/blog/post/whole-foods-amazon-returns/), you can also return items to participating Whole Foods stores.
Here’s how to make an Amazon return at Whole Foods:
1\. Complete steps one through three listed above.
2\. At step four, select the Amazon Dropoff option.
3\. Choose a Whole Foods location as the drop-off point. If you don’t see your store, it may not be one of the participating Amazon return locations.
4\. Check your email for a QR code from Amazon. The email will also include a “Send By” deadline for making your return.
5\. Bring your return to the Amazon store location you chose before the Send By Date.
6\. Show the QR code to a Whole Foods team member or Amazon associate. To do so, you can print the email out or simply pull up the email on your phone.
### Amazon UPS pickup returns
This option makes sense if you are returning an item that is particularly heavy. Unlike the previous three options, the UPS Pickup method is not free; the return shipping cost will be automatically deducted from your refund. This method also requires you to package your return yourself, though UPS does take care of labeling — so you don’t need to worry about printing any shipping labels.
Here’s how to make an Amazon UPS pickup return:
1\. Complete steps one through three listed above.
2\. At step four, select the UPS Pickup option.
3\. Make sure you have selected a correct, non-PO Box pickup address.
Package your return.
4\. A UPS driver will pick up your packaged return the next business day.
Note that an adult over 21 years of age must be present at the time of pickup.
### Amazon UPS drop-off points
The UPS Dropoff Points option lets you make a return at any [UPS Access Point](https://www.ups.com/us/en/services/individual-shipper/ups-access-point-deliveries.page), which are located in local retailers, self-service UPS lockers and UPS stores. The catch? With this method, you’re responsible for packaging and labeling your return yourself.
Here’s how to make an Amazon return at a UPS drop-off point:
1\. Complete steps one through three listed above.
2\. At step four, select the UPS Dropoff Points option.
3\. Check your email for a return mailing label. The email will also include a “Send By” deadline for making the return.
4\. Securely package your return.
5\. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for \$1.
6\. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
7\. Take the package to your nearest [UPS dop-off point](https://www.ups.com/dropoff/?loc=en_US) before the Send By date.
### Amazon Hub/Locker returns
Image: Amazon.com
Amazon Hub Lockers are located in more than 900 cities nationwide. They’re typically found inside or outside convenience stores, at supermarkets, at apartment buildings and at Whole Foods locations.
Amazon Hub Lockers are secure, self-service kiosks operated by Amazon. Lockers are often used as pickup points, but can be used as drop-off points for returns as well.
Here’s how to make an Amazon return at an Amazon Hub Locker:
1\. Complete steps one through four listed above.
2\. At step four, select the Amazon Locker option.
3\. Choose a locker location.
4\. Check your email for a drop-off code and return mailing label.
5\. Securely package your return in a box that is no larger than 18 Ă— 14 Ă— 12 inches.
6\. Print and attach the return mailing label to your package. If you don’t have a printer, you can request that a copy be sent to you in the mail for \$1.
7\. The mailing label will include a Return Authorization Slip, which you should place inside the return package in case the mailing label gets damaged during shipping.
8\. Bring your packaged and labeled return to the locker before the end of the next business day.
9\. Enter your return code on the touch-screen display.
10\. Follow the instructions displayed on the screen.
11\. Place your package in the locker and close the door.
Note that with this option, your locker is guaranteed only until the close of the next business day. If you make your return after this window, your locker may not be guaranteed — but you can still visit the locker to see if there’s one available for your return for up to 30 days after initiating the return.
### Amazon U.S. Postal Service returns
Amazon also allows you to send your return via the U.S. Postal Service or a carrier of your choice. But be forewarned: Because these returns are not insured are traceable, this method is not advisable for returns valued over \$150.
The process for making a return through the U.S. Postal Service or another carrier is a little different than the previous methods. This option requires you to handle packaging and labeling yourself, though Amazon covers the cost of postage.
Here’s make an Amazon return through the U.S. Postal Service:
1\. Securely package your return.
2\. Print out the [USPS Amazon return label](https://www.amazon.com/gp/misc/warehouse-deals-return-label.html).
3\. Attach the return mailing label to your package.
Write your return address in the “FROM” space on the label’s upper-left corner.
4\. If you don’t have a printer, you may write the address on the package itself (although with this option, you need to supply your own postage). The address is:
*Amazon – Warehouse Deals Returns Department 172 Trade St Lexington, KY 40511 United States*
[Schedule a pickup](https://tools.usps.com/schedule-pickup-steps.htm) with the US Postal Service. Alternatively, you can bring your return to your local post office yourself.
Your return should be processed within seven to 14 business days after it’s received. Once it has been processed, you will get an email about your refund. |
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