🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 96 (from laksa000)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa096.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.nus.edu.sg/hwb/ucs/\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.nus.edu.sg/hwb/ucs/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.nus.edu.sg\/hwb\/ucs\/","crawl_time":1775450360,"first_indexed_time":1741494413,"http_code":200,"src_unparsed":"sg,edu,nus!www,\/hwb\/ucs\/ s443","src_root_hash":"1276765365484926896","history_drop_reason":null,"meta_title":"University Counselling Services – NUS Health & Wellbeing","meta_descriptions":[],"attrs_boilerpipe_text":"Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns.\nCounsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur.\nCounsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment.\nCounselling services and programmes are provided free for all full time NUS students.\nFor any general inquiries, email us at\nUCS@nus.edu.sg\nIf you are ready to make an appointment, kindly click on the\n'Appointment Request' icon\nabove.\n(A) KENT RIDGE CAMPUS (All Faculties and Schools)\n20 Lower Kent Ridge Road\nLevel 2, Singapore 119060\n \nOperating Hours:\nMonday: 9:30am to 6pm (Last walk-in appointment: 5:30pm)\nTuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm)\nFriday: 8:30am-5:30pm (Last walk-in appointment: 5pm)\nWe are closed on NUS Holidays, Sat, Sun and PH\nLast walk-in* appointments:\n Mon to Thurs\n \n5:30 pm\n \nFriday\n \n5 pm\n \n*Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue.\n \n(B) University Counselling Services @ UTown (For students residing in NUS hostels)\nBy Appointment Only. No Walk-Ins are available.\n(C) BUKIT TIMAH CAMPUS\n(Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy)\nBy Appointment Only. No Walk-Ins are available.\n \nImmediate assistance during life-threatening psychological emergencies\nThe following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies.\nCampus Security Hotline:\nKent Ridge Campus\n+65 6874 1616\nBukit Timah Campus\n+65 6516 3636\nOutram Campus\n+65 6222 5568\nYou may also contact\nLifeline NUS\n(\n6516 7777\n) for 24 hours psychological support. This is available for students and staff.\nWhen the student is:\nHaving suicidal intentions\nExperiencing severe panic or anxiety attacks\nDealing with news of death or severe injury to family or peers\nTraumatised or disoriented from recent physical violence\nWhen in doubt\n, connect with us at\n+65 6516 2376\nto clarify with our staff.\n=====\nImmediate practical and emergency support outside of campus\nFor immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance:\nPolice\n999\nSingapore Civil Defence Force (SCDF)\n(Ambulance and Fire Brigade)\n995\nSamaritans of Singapore\n1 800 221 4444\n=====\nWalk in\n \nSame day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue.\n \nThereafter, our staff will direct you to the appropriate resources.\n \n=====\nLifeline\n \nPlease\ncontact \nLifeline NUS\n (\n6516 7777\n) for urgent emotional support\n.\n \n(T\nhis number is\nnot\nfor appointment booking\n\/ general\nenquiries - for booking and enquiries, email us at\nUCS@nus.edu.sg\n.)\nGroup therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills. \n \nWhile individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience.\n \nGroup therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria. \n \nLearn more about our group therapy offerings, including how to sign up.\n \nIntellect - Self-care app\nClick \nhere\n to find out more about the\n Intellect \napp.\nIntellect has\nbeen appointed as our NUS community’s\nEmployee Assistance Programme\n(EAP)\nprovider.\nStudents, through the Intellect app, can now access:\nAfter-office hours services:\nSessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session.\nCoaching services\n: Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being.\nSelf-care tools:\nmindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges\nSkill-building programs:\ninteractive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience\n*You can use the self-care app regardless of whether you need counselling.\nDuring Office Hours\nAfter Office Hours\nCall 800 852 8513 for after-office hours services.\nYou can seek counselling support during office hours at NUS’ Counselling Centre. \nUniversity Counselling Services\nis open during working hours\nMonday: 9:30am to 6pm\n(Last walk-in appointment: 5:30pm)\nTuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm)\nFriday: 8:30am-5:30pm (Last walk-in appointment: 5pm)\nNUS Holidays, Sat, Sun and PH: Closed\nYou may utilise Intellect’s counselling support for after-office hours appointments\nVirtually Through the Intellect app: \nAppointments can be scheduled for:\nWeekdays 6PM onwards to the next day 9AM,\nWeekends and public holidays\nYou can message your matched Counsellor anytime of the day, unlimited texts.\n*Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor.\n \n*Sundays and public holidays are closed.\nDownload the app \nWith a referral, it will help\nUCS\nto understand your specific needs and requirements, ensuring that we can provide you with\nappropriate assistance\nor services.\n \nDownload Student Referral Form (.doc)\nPlease note that note that this process does not\nexpedite\nappointment waiting times.\nIf you\nrequire\nimmediate\nassistance\n, please refer to \"U\nrgent Emotional\n\/psychological\nSupport\"\n ","attrs_markdown":"[Skip to content](https:\/\/www.nus.edu.sg\/hwb\/ucs\/#content)\n\n[![NUS Logo](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/themes\/nusthemev4\/assets\/images\/nus-logo.png)](http:\/\/www.nus.edu.sg\/ \"National University of Singapore\")\n\n[![HWB logo](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2021\/06\/HWB_logo-1.png)](https:\/\/www.nus.edu.sg\/hwb\/)\n\n- [News](http:\/\/news.nus.edu.sg\/)\n- [Email](http:\/\/exchange.nus.edu.sg\/)\n- [Library](http:\/\/www.lib.nus.edu.sg\/)\n- [Student](https:\/\/myportal.nus.edu.sg\/)\n- [Staff](http:\/\/www.nus.edu.sg\/staff)\n- [Alumni](https:\/\/www.nus.edu.sg\/alumnet\/)\n\n![]()\n\nMain Menu\n\n- [Home](https:\/\/www.nus.edu.sg\/hwb\/)\n- [About]()\n  Menu Toggle\n  - [Vision and Mission](https:\/\/www.nus.edu.sg\/hwb\/about\/mission\/)\n  - [Team](https:\/\/www.nus.edu.sg\/hwb\/about\/team\/)\n  - [Contact Us](https:\/\/www.nus.edu.sg\/hwb\/contact-us\/)\n  - [Latest Happenings]()\n    Menu Toggle\n    - [Newsroom](https:\/\/www.nus.edu.sg\/hwb\/newsroom\/)\n- [(kind)mind 2025](https:\/\/www.nus.edu.sg\/hwb\/kindmind2025\/)\n  Menu Toggle\n  - [(kind)mind 2025](https:\/\/www.nus.edu.sg\/hwb\/kindmind2025\/)\n  - [(kind)mind 2024](https:\/\/www.nus.edu.sg\/hwb\/kindmind2024\/)\n  - [(kind)mind 2023](https:\/\/www.nus.edu.sg\/hwb\/kindmind2023\/)\n  - [\\#AreuOK 2022](https:\/\/nus.edu.sg\/hwb\/areuok2022\/)\n  - [\\#AreuOK 2021](https:\/\/nus.edu.sg\/hwb\/areuok\/)\n    Menu Toggle\n    - [Empathy & Respect](https:\/\/www.nus.edu.sg\/hwb\/areuok\/empathy-respect\/)\n    - [Self-Care Matters](https:\/\/www.nus.edu.sg\/hwb\/areuok\/self-care-matters\/)\n    - [Understanding Mental Health](https:\/\/www.nus.edu.sg\/hwb\/areuok\/understanding-mental-health\/)\n- [Resources]()\n  Menu Toggle\n  - [For Staff](https:\/\/www.nus.edu.sg\/hwb\/resource\/staff\/)\n    Menu Toggle\n    - [Staff Wellbeing Services](https:\/\/www.nus.edu.sg\/hwb\/services\/)\n      Menu Toggle\n      - [Book a Counselling Session](https:\/\/www.nus.edu.sg\/hwb\/book-an-appointment\/)\n      - [Book a Coaching Session](https:\/\/www.nus.edu.sg\/hwb\/coaching\/)\n      - [Mental Health Return to Work Service](https:\/\/www.nus.edu.sg\/hwb\/rtw\/)\n      - [Mental Health Resources](https:\/\/www.nus.edu.sg\/hwb\/resource\/staff\/)\n    - [Healthy Campus Initiative (HCI) Funding](https:\/\/www.nus.edu.sg\/hwb\/hci-funding\/)\n    - [WellNUS Space – Booking of Co-working Space](https:\/\/www.nus.edu.sg\/hwb\/bookwellnusspace\/)\n  - [For Students](https:\/\/www.nus.edu.sg\/hwb\/resource\/students\/)\n    Menu Toggle\n    - [Mental Health Resources](https:\/\/www.nus.edu.sg\/hwb\/resource\/students\/)\n    - [University Counselling Services](https:\/\/www.nus.edu.sg\/hwb\/ucs\/)\n    - [Student Support Managers](https:\/\/nus.edu.sg\/osa\/student-services\/sw\/student-support-resources)\n    - [Student Insurance Matters](https:\/\/www.nus.edu.sg\/uhc\/billing-insurance\/student-insurance)\n    - [Healthy Campus Initiative (HCI) Funding](https:\/\/www.nus.edu.sg\/hwb\/hci-funding\/)\n  - [Articles](https:\/\/www.nus.edu.sg\/hwb\/articles\/)\n- [NUS Peer Supporters](https:\/\/nus.edu.sg\/hwb\/peer-staff-supporters\/)\n  Menu Toggle\n  - [Peer Staff Supporters](https:\/\/www.nus.edu.sg\/hwb\/peer-staff-supporters\/)\n    Menu Toggle\n    - [NUS Peer Staff Supporters List](https:\/\/www.nus.edu.sg\/hwb\/pss-list\/)\n  - [Peer Student Supporters](https:\/\/nus.edu.sg\/osa\/student-services\/sw\/peer-student-supporters)\n- [WellNUS Mental Health Framework](https:\/\/www.nus.edu.sg\/hwb\/wellnus-2\/)\n- [Events](https:\/\/www.nus.edu.sg\/hwb\/events\/)\n\n- [News](http:\/\/news.nus.edu.sg\/)\n- [Email](http:\/\/exchange.nus.edu.sg\/)\n- [Library](http:\/\/www.lib.nus.edu.sg\/)\n- [Student](https:\/\/myportal.nus.edu.sg\/)\n- [Staff](http:\/\/www.nus.edu.sg\/staff)\n- [Alumni](https:\/\/www.nus.edu.sg\/alumnet\/)\n\n## University Counselling Services\nCounselling provides a safe and private space to talk with someone about your goals and concerns.\n\nMeeting with a counsellor may help you clarify your goals and explore options to achieve them. As skilled listeners, counsellors provide clients an objective perspective when dealing with a concern.\n\nAt University Counselling Services (UCS), our services and programmes are designed to not only assist you as a student in addressing your immediate concerns but to also acquire skills for individual growth.\n\nCounselling services and programmes are provided free for all full time NUS students.\n\n[Appointment Request](https:\/\/nus.syd1.qualtrics.com\/jfe\/form\/SV_3rbONvGt2ySkM8S)\n\nVideo Player\n\n<https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2022\/03\/UCS.mp4>\n\nMedia error: Format(s) not supported or source(s) not found\n\n[Download File: https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2022\/03\/UCS.mp4?\\_=1](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2022\/03\/UCS.mp4?_=1)\n\n00:00\n\n00:00\n\n00:00\n\n[Use Up\/Down Arrow keys to increase or decrease volume.]()\n\n[Email Us](mailto:ucs@nus.edu.sg)\n\n#### What is Counselling?\nCounselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns.\n\nCounsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur.\n\nCounsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment.\n\nCounselling services and programmes are provided free for all full time NUS students.\n\n#### Making the First Appointment\nFor any general inquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg)\n\nIf you are ready to make an appointment, kindly click on the **'Appointment Request' icon** above.\n\n**(A) KENT RIDGE CAMPUS (All Faculties and Schools)**  \n20 Lower Kent Ridge Road  \nLevel 2, Singapore 119060\n\n**Operating Hours:**  \nMonday: 9:30am to 6pm (Last walk-in appointment: 5:30pm)  \nTuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm)  \nFriday: 8:30am-5:30pm (Last walk-in appointment: 5pm)  \nWe are closed on NUS Holidays, Sat, Sun and PH\n\nLast walk-in\\* appointments:\n\n|   |   |\n|---|---|\n| Mon to Thurs | 5:30 pm |\n| Friday | 5 pm |\n\n\\*Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue.\n\n**(B) University Counselling Services @ UTown (For students residing in NUS hostels)**  \nBy Appointment Only. No Walk-Ins are available.\n\n**(C) BUKIT TIMAH CAMPUS**  \n**(Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy)**  \nBy Appointment Only. No Walk-Ins are available.\n\n#### Urgent emotional\/psychological Support\n**Immediate assistance during life-threatening psychological emergencies**\n\nThe following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies.\n\nCampus Security Hotline:\n\n|   |   |\n|---|---|\n| Kent Ridge Campus | [\\+65 6874 1616](tel:+6568741616) |\n| Bukit Timah Campus | [\\+65 6516 3636](tel:+6565163636) |\n| Outram Campus | [\\+65 6222 5568](tel:+6562225568) |\n\nYou may also contact *Lifeline NUS* ([6516 7777](tel:+6565167777)) for 24 hours psychological support. This is available for students and staff.\n\nWhen the student is:\n\n- Having suicidal intentions\n- Experiencing severe panic or anxiety attacks\n- Dealing with news of death or severe injury to family or peers\n- Traumatised or disoriented from recent physical violence\n\n**When in doubt**, connect with us at [\\+65 6516 2376](tel:+6565162376) to clarify with our staff.\n\n\\=====\n\n**Immediate practical and emergency support outside of campus**\n\nFor immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance:\n\n|   |   |\n|---|---|\n| Police | 999 |\n| Singapore Civil Defence Force (SCDF) (Ambulance and Fire Brigade) | 995 |\n| Samaritans of Singapore | 1 800 221 4444 |\n\n\\=====\n\n**Walk in**   \nSame day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue.\n\nThereafter, our staff will direct you to the appropriate resources.\n\n\\=====\n\n**Lifeline**  \nPlease contact Lifeline NUS ([6516 7777](tel:+6565167777)) for urgent emotional support.   \n(This number is **not** for appointment booking \/ general enquiries - for booking and enquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) .)\n\n#### Group Therapy\nGroup therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills.\n\nWhile individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience.\n\nGroup therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria.\n\n[Learn more about our group therapy offerings, including how to sign up.](https:\/\/www.nus.edu.sg\/hwb\/ucsgrouptherapy)\n\n#### After office hours counselling support & additional mental health services through NUS's EAP\n**Intellect - Self-care app Click [here](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2025\/10\/2025-Intellect-App-Navigation-Guide-NUS-Students.pptx.pdf) to find out more about the *Intellect* app.**\n\nIntellect has been appointed as our NUS community’s Employee Assistance Programme (EAP) provider. Students, through the Intellect app, can now access:\n\n- - **After-office hours services:** Sessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session.\n  - **Coaching services**: Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being.\n  - **Self-care tools:** mindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges\n  - **Skill-building programs:** interactive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience\n\n*\\*You can use the self-care app regardless of whether you need counselling.*\n\n|   |   |\n|---|---|\n| During Office Hours | After Office Hours Call 800 852 8513 for after-office hours services. |\n| You can seek counselling support during office hours at NUS’ Counselling Centre. University Counselling Services is open during working hours Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) NUS Holidays, Sat, Sun and PH: Closed | You may utilise Intellect’s counselling support for after-office hours appointments **Virtually Through the Intellect app:** Appointments can be scheduled for: Weekdays 6PM onwards to the next day 9AM, Weekends and public holidays You can message your matched Counsellor anytime of the day, unlimited texts. *\\*Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor.*  *\\*Sundays and public holidays are closed.* |\n\n**Download the app**\n\n![](https:\/\/nus.edu.sg\/hwb\/wp-content\/uploads\/2023\/05\/Picture-1.png)\n\n#### Referring a Student\nWith a referral, it will help UCS to understand your specific needs and requirements, ensuring that we can provide you with appropriate assistance or services.\n\n[Download Student Referral Form (.doc)](https:\/\/nus.edu.sg\/hwb\/wp-content\/uploads\/2024\/09\/Referral-To-UCS-Aug-2024.doc)\n\nPlease note that note that this process does not expedite appointment waiting times.\n\nIf you require immediate assistance, please refer to \"Urgent Emotional\/psychological Support\"\n\nNUS Health & Wellbeing, Office of the President\n\nOperating Hours:  \n Monday to Thursday: 9am to 6pm  \n Friday: 9am to 530pm  \n NUS Holidays, Sat, Sun and PH: Closed\n\n[hwb@nus.edu.sg](mailto:hwb@nus.edu.sg)\n\n[![](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/themes\/nusthemev4\/assets\/images\/facebook.png)](https:\/\/www.facebook.com\/NUS.HWB\/) [![](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/themes\/nusthemev4\/assets\/images\/instagram.png)](https:\/\/www.instagram.com\/nus.hwb\/) [![](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/themes\/nusthemev4\/assets\/images\/linkedin.png)](https:\/\/www.linkedin.com\/company\/nushwb\/) [![](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/themes\/nusthemev4\/assets\/images\/youtube.png)](https:\/\/www.youtube.com\/channel\/UCSo-NkYe0COoXDTx3kFm1og)\n\n© [National University of Singapore](https:\/\/nus.edu.sg\/). All Rights Reserved.\n\n- [Legal](http:\/\/www.nus.edu.sg\/legal-information-notices)\n- [Branding Guidelines](http:\/\/www.nus.edu.sg\/identity\/)\n- [Contact Us](http:\/\/www.nus.edu.sg\/contact)","attrs_readable_markdown":"Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns.\n\nCounsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur.\n\nCounsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment.\n\nCounselling services and programmes are provided free for all full time NUS students.\n\nFor any general inquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg)\n\nIf you are ready to make an appointment, kindly click on the **'Appointment Request' icon** above.\n\n**(A) KENT RIDGE CAMPUS (All Faculties and Schools)**  \n20 Lower Kent Ridge Road  \nLevel 2, Singapore 119060\n\n**Operating Hours:**  \nMonday: 9:30am to 6pm (Last walk-in appointment: 5:30pm)  \nTuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm)  \nFriday: 8:30am-5:30pm (Last walk-in appointment: 5pm)  \nWe are closed on NUS Holidays, Sat, Sun and PH\n\nLast walk-in\\* appointments:\n\n|   |   |\n|---|---|\n| Mon to Thurs | 5:30 pm |\n| Friday | 5 pm |\n\n\\*Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue.\n\n**(B) University Counselling Services @ UTown (For students residing in NUS hostels)**  \nBy Appointment Only. No Walk-Ins are available.\n\n**(C) BUKIT TIMAH CAMPUS**  \n**(Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy)**  \nBy Appointment Only. No Walk-Ins are available.\n\n**Immediate assistance during life-threatening psychological emergencies**\n\nThe following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies.\n\nCampus Security Hotline:\n\n|   |   |\n|---|---|\n| Kent Ridge Campus | [\\+65 6874 1616](tel:+6568741616) |\n| Bukit Timah Campus | [\\+65 6516 3636](tel:+6565163636) |\n| Outram Campus | [\\+65 6222 5568](tel:+6562225568) |\n\nYou may also contact *Lifeline NUS* ([6516 7777](tel:+6565167777)) for 24 hours psychological support. This is available for students and staff.\n\nWhen the student is:\n\n- Having suicidal intentions\n- Experiencing severe panic or anxiety attacks\n- Dealing with news of death or severe injury to family or peers\n- Traumatised or disoriented from recent physical violence\n\n**When in doubt**, connect with us at [\\+65 6516 2376](tel:+6565162376) to clarify with our staff.\n\n\\=====\n\n**Immediate practical and emergency support outside of campus**\n\nFor immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance:\n\n|   |   |\n|---|---|\n| Police | 999 |\n| Singapore Civil Defence Force (SCDF) (Ambulance and Fire Brigade) | 995 |\n| Samaritans of Singapore | 1 800 221 4444 |\n\n\\=====\n\n**Walk in**   \nSame day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue.\n\nThereafter, our staff will direct you to the appropriate resources.\n\n\\=====\n\n**Lifeline**  \nPlease contact Lifeline NUS ([6516 7777](tel:+6565167777)) for urgent emotional support.   \n(This number is **not** for appointment booking \/ general enquiries - for booking and enquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) .)\n\nGroup therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills.\n\nWhile individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience.\n\nGroup therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria.\n\n[Learn more about our group therapy offerings, including how to sign up.](https:\/\/www.nus.edu.sg\/hwb\/ucsgrouptherapy)\n\n**Intellect - Self-care app Click [here](https:\/\/www.nus.edu.sg\/hwb\/wp-content\/uploads\/2025\/10\/2025-Intellect-App-Navigation-Guide-NUS-Students.pptx.pdf) to find out more about the *Intellect* app.**\n\nIntellect has been appointed as our NUS community’s Employee Assistance Programme (EAP) provider. Students, through the Intellect app, can now access:\n\n- - **After-office hours services:** Sessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session.\n  - **Coaching services**: Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being.\n  - **Self-care tools:** mindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges\n  - **Skill-building programs:** interactive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience\n\n*\\*You can use the self-care app regardless of whether you need counselling.*\n\n|   |   |\n|---|---|\n| During Office Hours | After Office Hours Call 800 852 8513 for after-office hours services. |\n| You can seek counselling support during office hours at NUS’ Counselling Centre. University Counselling Services is open during working hours Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) NUS Holidays, Sat, Sun and PH: Closed | You may utilise Intellect’s counselling support for after-office hours appointments **Virtually Through the Intellect app:** Appointments can be scheduled for: Weekdays 6PM onwards to the next day 9AM, Weekends and public holidays You can message your matched Counsellor anytime of the day, unlimited texts. *\\*Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor.*  *\\*Sundays and public holidays are closed.* |\n\n**Download the app**\n\n![](https:\/\/nus.edu.sg\/hwb\/wp-content\/uploads\/2023\/05\/Picture-1.png)\n\nWith a referral, it will help UCS to understand your specific needs and requirements, ensuring that we can provide you with appropriate assistance or services.\n\n[Download Student Referral Form (.doc)](https:\/\/nus.edu.sg\/hwb\/wp-content\/uploads\/2024\/09\/Referral-To-UCS-Aug-2024.doc)\n\nPlease note that note that this process does not expedite appointment waiting times.\n\nIf you require immediate assistance, please refer to \"Urgent Emotional\/psychological Support\"","meta_canonical":null}

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Boilerpipe Text	Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns. Counsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur. Counsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment. Counselling services and programmes are provided free for all full time NUS students. For any general inquiries, email us at UCS@nus.edu.sg If you are ready to make an appointment, kindly click on the 'Appointment Request' icon above. (A) KENT RIDGE CAMPUS (All Faculties and Schools) 20 Lower Kent Ridge Road Level 2, Singapore 119060 Operating Hours: Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) We are closed on NUS Holidays, Sat, Sun and PH Last walk-in* appointments: Mon to Thurs 5:30 pm Friday 5 pm Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue. (B) University Counselling Services @ UTown (For students residing in NUS hostels) By Appointment Only. No Walk-Ins are available. (C) BUKIT TIMAH CAMPUS (Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy) By Appointment Only. No Walk-Ins are available. Immediate assistance during life-threatening psychological emergencies The following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies. Campus Security Hotline: Kent Ridge Campus +65 6874 1616 Bukit Timah Campus +65 6516 3636 Outram Campus +65 6222 5568 You may also contact Lifeline NUS ( 6516 7777 ) for 24 hours psychological support. This is available for students and staff. When the student is: Having suicidal intentions Experiencing severe panic or anxiety attacks Dealing with news of death or severe injury to family or peers Traumatised or disoriented from recent physical violence When in doubt , connect with us at +65 6516 2376 to clarify with our staff. ===== Immediate practical and emergency support outside of campus For immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance: Police 999 Singapore Civil Defence Force (SCDF) (Ambulance and Fire Brigade) 995 Samaritans of Singapore 1 800 221 4444 ===== Walk in Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue. Thereafter, our staff will direct you to the appropriate resources. ===== Lifeline Please contact  Lifeline NUS  ( 6516 7777 ) for urgent emotional support . (T his number is not for appointment booking / general enquiries - for booking and enquiries, email us at UCS@nus.edu.sg .) Group therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills. While individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience. Group therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria. Learn more about our group therapy offerings, including how to sign up. Intellect - Self-care app Click here to find out more about the Intellect app. Intellect has been appointed as our NUS community’s Employee Assistance Programme (EAP) provider. Students, through the Intellect app, can now access: After-office hours services: Sessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session. Coaching services : Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being. Self-care tools: mindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges Skill-building programs: interactive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience You can use the self-care app regardless of whether you need counselling. During Office Hours After Office Hours Call 800 852 8513 for after-office hours services. You can seek counselling support during office hours at NUS’ Counselling Centre. University Counselling Services is open during working hours Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) NUS Holidays, Sat, Sun and PH: Closed You may utilise Intellect’s counselling support for after-office hours appointments Virtually Through the Intellect app: Appointments can be scheduled for: Weekdays 6PM onwards to the next day 9AM, Weekends and public holidays You can message your matched Counsellor anytime of the day, unlimited texts. Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor. Sundays and public holidays are closed. Download the app With a referral, it will help UCS to understand your specific needs and requirements, ensuring that we can provide you with appropriate assistance or services. Download Student Referral Form (.doc) Please note that note that this process does not expedite appointment waiting times. If you require immediate assistance , please refer to "U rgent Emotional /psychological Support"
Markdown	[Skip to content](https://www.nus.edu.sg/hwb/ucs/#content) [![NUS Logo](https://www.nus.edu.sg/hwb/wp-content/themes/nusthemev4/assets/images/nus-logo.png)](http://www.nus.edu.sg/ "National University of Singapore") [![HWB logo](https://www.nus.edu.sg/hwb/wp-content/uploads/2021/06/HWB_logo-1.png)](https://www.nus.edu.sg/hwb/) - [News](http://news.nus.edu.sg/) - [Email](http://exchange.nus.edu.sg/) - [Library](http://www.lib.nus.edu.sg/) - [Student](https://myportal.nus.edu.sg/) - [Staff](http://www.nus.edu.sg/staff) - [Alumni](https://www.nus.edu.sg/alumnet/) ![]() Main Menu - [Home](https://www.nus.edu.sg/hwb/) - [About]() Menu Toggle - [Vision and Mission](https://www.nus.edu.sg/hwb/about/mission/) - [Team](https://www.nus.edu.sg/hwb/about/team/) - [Contact Us](https://www.nus.edu.sg/hwb/contact-us/) - [Latest Happenings]() Menu Toggle - [Newsroom](https://www.nus.edu.sg/hwb/newsroom/) - [(kind)mind 2025](https://www.nus.edu.sg/hwb/kindmind2025/) Menu Toggle - [(kind)mind 2025](https://www.nus.edu.sg/hwb/kindmind2025/) - [(kind)mind 2024](https://www.nus.edu.sg/hwb/kindmind2024/) - [(kind)mind 2023](https://www.nus.edu.sg/hwb/kindmind2023/) - [\#AreuOK 2022](https://nus.edu.sg/hwb/areuok2022/) - [\#AreuOK 2021](https://nus.edu.sg/hwb/areuok/) Menu Toggle - [Empathy & Respect](https://www.nus.edu.sg/hwb/areuok/empathy-respect/) - [Self-Care Matters](https://www.nus.edu.sg/hwb/areuok/self-care-matters/) - [Understanding Mental Health](https://www.nus.edu.sg/hwb/areuok/understanding-mental-health/) - [Resources]() Menu Toggle - [For Staff](https://www.nus.edu.sg/hwb/resource/staff/) Menu Toggle - [Staff Wellbeing Services](https://www.nus.edu.sg/hwb/services/) Menu Toggle - [Book a Counselling Session](https://www.nus.edu.sg/hwb/book-an-appointment/) - [Book a Coaching Session](https://www.nus.edu.sg/hwb/coaching/) - [Mental Health Return to Work Service](https://www.nus.edu.sg/hwb/rtw/) - [Mental Health Resources](https://www.nus.edu.sg/hwb/resource/staff/) - [Healthy Campus Initiative (HCI) Funding](https://www.nus.edu.sg/hwb/hci-funding/) - [WellNUS Space – Booking of Co-working Space](https://www.nus.edu.sg/hwb/bookwellnusspace/) - [For Students](https://www.nus.edu.sg/hwb/resource/students/) Menu Toggle - [Mental Health Resources](https://www.nus.edu.sg/hwb/resource/students/) - [University Counselling Services](https://www.nus.edu.sg/hwb/ucs/) - [Student Support Managers](https://nus.edu.sg/osa/student-services/sw/student-support-resources) - [Student Insurance Matters](https://www.nus.edu.sg/uhc/billing-insurance/student-insurance) - [Healthy Campus Initiative (HCI) Funding](https://www.nus.edu.sg/hwb/hci-funding/) - [Articles](https://www.nus.edu.sg/hwb/articles/) - [NUS Peer Supporters](https://nus.edu.sg/hwb/peer-staff-supporters/) Menu Toggle - [Peer Staff Supporters](https://www.nus.edu.sg/hwb/peer-staff-supporters/) Menu Toggle - [NUS Peer Staff Supporters List](https://www.nus.edu.sg/hwb/pss-list/) - [Peer Student Supporters](https://nus.edu.sg/osa/student-services/sw/peer-student-supporters) - [WellNUS Mental Health Framework](https://www.nus.edu.sg/hwb/wellnus-2/) - [Events](https://www.nus.edu.sg/hwb/events/) - [News](http://news.nus.edu.sg/) - [Email](http://exchange.nus.edu.sg/) - [Library](http://www.lib.nus.edu.sg/) - [Student](https://myportal.nus.edu.sg/) - [Staff](http://www.nus.edu.sg/staff) - [Alumni](https://www.nus.edu.sg/alumnet/) ## University Counselling Services Counselling provides a safe and private space to talk with someone about your goals and concerns. Meeting with a counsellor may help you clarify your goals and explore options to achieve them. As skilled listeners, counsellors provide clients an objective perspective when dealing with a concern. At University Counselling Services (UCS), our services and programmes are designed to not only assist you as a student in addressing your immediate concerns but to also acquire skills for individual growth. Counselling services and programmes are provided free for all full time NUS students. [Appointment Request](https://nus.syd1.qualtrics.com/jfe/form/SV_3rbONvGt2ySkM8S) Video Player <https://www.nus.edu.sg/hwb/wp-content/uploads/2022/03/UCS.mp4> Media error: Format(s) not supported or source(s) not found [Download File: https://www.nus.edu.sg/hwb/wp-content/uploads/2022/03/UCS.mp4?\_=1](https://www.nus.edu.sg/hwb/wp-content/uploads/2022/03/UCS.mp4?_=1) 00:00 00:00 00:00 [Use Up/Down Arrow keys to increase or decrease volume.]() [Email Us](mailto:ucs@nus.edu.sg) #### What is Counselling? Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns. Counsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur. Counsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment. Counselling services and programmes are provided free for all full time NUS students. #### Making the First Appointment For any general inquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) If you are ready to make an appointment, kindly click on the 'Appointment Request' icon above. (A) KENT RIDGE CAMPUS (All Faculties and Schools) 20 Lower Kent Ridge Road Level 2, Singapore 119060 Operating Hours: Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) We are closed on NUS Holidays, Sat, Sun and PH Last walk-in\* appointments: \| \| \| \|---\|---\| \| Mon to Thurs \| 5:30 pm \| \| Friday \| 5 pm \| \Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue. (B) University Counselling Services @ UTown (For students residing in NUS hostels)* By Appointment Only. No Walk-Ins are available. (C) BUKIT TIMAH CAMPUS (Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy) By Appointment Only. No Walk-Ins are available. #### Urgent emotional/psychological Support Immediate assistance during life-threatening psychological emergencies The following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies. Campus Security Hotline: \| \| \| \|---\|---\| \| Kent Ridge Campus \| [\+65 6874 1616](tel:+6568741616) \| \| Bukit Timah Campus \| [\+65 6516 3636](tel:+6565163636) \| \| Outram Campus \| [\+65 6222 5568](tel:+6562225568) \| You may also contact Lifeline NUS ([6516 7777](tel:+6565167777)) for 24 hours psychological support. This is available for students and staff. When the student is: - Having suicidal intentions - Experiencing severe panic or anxiety attacks - Dealing with news of death or severe injury to family or peers - Traumatised or disoriented from recent physical violence When in doubt, connect with us at [\+65 6516 2376](tel:+6565162376) to clarify with our staff. \===== Immediate practical and emergency support outside of campus For immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance: \| \| \| \|---\|---\| \| Police \| 999 \| \| Singapore Civil Defence Force (SCDF) (Ambulance and Fire Brigade) \| 995 \| \| Samaritans of Singapore \| 1 800 221 4444 \| \===== Walk in Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue. Thereafter, our staff will direct you to the appropriate resources. \===== Lifeline Please contact Lifeline NUS ([6516 7777](tel:+6565167777)) for urgent emotional support. (This number is not for appointment booking / general enquiries - for booking and enquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) .) #### Group Therapy Group therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills. While individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience. Group therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria. [Learn more about our group therapy offerings, including how to sign up.](https://www.nus.edu.sg/hwb/ucsgrouptherapy) #### After office hours counselling support & additional mental health services through NUS's EAP *Intellect - Self-care app Click [here](https://www.nus.edu.sg/hwb/wp-content/uploads/2025/10/2025-Intellect-App-Navigation-Guide-NUS-Students.pptx.pdf) to find out more about the Intellect* app. Intellect has been appointed as our NUS community’s Employee Assistance Programme (EAP) provider. Students, through the Intellect app, can now access: - - After-office hours services: Sessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session. - Coaching services: Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being. - Self-care tools: mindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges - Skill-building programs:** interactive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience \You can use the self-care app regardless of whether you need counselling.* \| \| \| \|---\|---\| \| During Office Hours \| After Office Hours Call 800 852 8513 for after-office hours services. \| \| You can seek counselling support during office hours at NUS’ Counselling Centre. University Counselling Services is open during working hours Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) NUS Holidays, Sat, Sun and PH: Closed \| You may utilise Intellect’s counselling support for after-office hours appointments Virtually Through the Intellect app: Appointments can be scheduled for: Weekdays 6PM onwards to the next day 9AM, Weekends and public holidays You can message your matched Counsellor anytime of the day, unlimited texts. \Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor.* \Sundays and public holidays are closed.* \| Download the app ![](https://nus.edu.sg/hwb/wp-content/uploads/2023/05/Picture-1.png) #### Referring a Student With a referral, it will help UCS to understand your specific needs and requirements, ensuring that we can provide you with appropriate assistance or services. [Download Student Referral Form (.doc)](https://nus.edu.sg/hwb/wp-content/uploads/2024/09/Referral-To-UCS-Aug-2024.doc) Please note that note that this process does not expedite appointment waiting times. If you require immediate assistance, please refer to "Urgent Emotional/psychological Support" NUS Health & Wellbeing, Office of the President Operating Hours: Monday to Thursday: 9am to 6pm Friday: 9am to 530pm NUS Holidays, Sat, Sun and PH: Closed [hwb@nus.edu.sg](mailto:hwb@nus.edu.sg) [![](https://www.nus.edu.sg/hwb/wp-content/themes/nusthemev4/assets/images/facebook.png)](https://www.facebook.com/NUS.HWB/) [![](https://www.nus.edu.sg/hwb/wp-content/themes/nusthemev4/assets/images/instagram.png)](https://www.instagram.com/nus.hwb/) [![](https://www.nus.edu.sg/hwb/wp-content/themes/nusthemev4/assets/images/linkedin.png)](https://www.linkedin.com/company/nushwb/) [![](https://www.nus.edu.sg/hwb/wp-content/themes/nusthemev4/assets/images/youtube.png)](https://www.youtube.com/channel/UCSo-NkYe0COoXDTx3kFm1og) © [National University of Singapore](https://nus.edu.sg/). All Rights Reserved. - [Legal](http://www.nus.edu.sg/legal-information-notices) - [Branding Guidelines](http://www.nus.edu.sg/identity/) - [Contact Us](http://www.nus.edu.sg/contact)
Readable Markdown	Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns. Counsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur. Counsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life - yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment. Counselling services and programmes are provided free for all full time NUS students. For any general inquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) If you are ready to make an appointment, kindly click on the 'Appointment Request' icon above. (A) KENT RIDGE CAMPUS (All Faculties and Schools) 20 Lower Kent Ridge Road Level 2, Singapore 119060 Operating Hours: Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) We are closed on NUS Holidays, Sat, Sun and PH Last walk-in\* appointments: \| \| \| \|---\|---\| \| Mon to Thurs \| 5:30 pm \| \| Friday \| 5 pm \| \Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and try to address to your current pressing issue. (B) University Counselling Services @ UTown (For students residing in NUS hostels)* By Appointment Only. No Walk-Ins are available. (C) BUKIT TIMAH CAMPUS (Applicable only for students of Faculty of Law and Lee Kuan Yew School of Public Policy) By Appointment Only. No Walk-Ins are available. Immediate assistance during life-threatening psychological emergencies The following on-campus hotline numbers are available for immediate assistance during life-threatening psychological emergencies. Campus Security Hotline: \| \| \| \|---\|---\| \| Kent Ridge Campus \| [\+65 6874 1616](tel:+6568741616) \| \| Bukit Timah Campus \| [\+65 6516 3636](tel:+6565163636) \| \| Outram Campus \| [\+65 6222 5568](tel:+6562225568) \| You may also contact Lifeline NUS ([6516 7777](tel:+6565167777)) for 24 hours psychological support. This is available for students and staff. When the student is: - Having suicidal intentions - Experiencing severe panic or anxiety attacks - Dealing with news of death or severe injury to family or peers - Traumatised or disoriented from recent physical violence When in doubt, connect with us at [\+65 6516 2376](tel:+6565162376) to clarify with our staff. \===== Immediate practical and emergency support outside of campus For immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance: \| \| \| \|---\|---\| \| Police \| 999 \| \| Singapore Civil Defence Force (SCDF) (Ambulance and Fire Brigade) \| 995 \| \| Samaritans of Singapore \| 1 800 221 4444 \| \===== Walk in Same day walk appointments are meant for those who need urgent emotional support. During this session, our mental health professional will see you for a mental health risk assessment and address your current pressing issue. Thereafter, our staff will direct you to the appropriate resources. \===== Lifeline Please contact Lifeline NUS ([6516 7777](tel:+6565167777)) for urgent emotional support. (This number is not for appointment booking / general enquiries - for booking and enquiries, email us at [UCS@nus.edu.sg](mailto:UCS@nus.edu.sg) .) Group therapy provides a supportive environment for you to address your concerns, learn from each other, and develop coping skills. While individual counselling can offer a more tailored approach and deeper exploration of your personal struggles, group therapy can provide a greater sense of community and shared experience. Group therapy is facilitated by UCS clinicians, and is free for all full-time NUS students who meet eligibility criteria. [Learn more about our group therapy offerings, including how to sign up.](https://www.nus.edu.sg/hwb/ucsgrouptherapy) *Intellect - Self-care app Click [here](https://www.nus.edu.sg/hwb/wp-content/uploads/2025/10/2025-Intellect-App-Navigation-Guide-NUS-Students.pptx.pdf) to find out more about the Intellect* app. Intellect has been appointed as our NUS community’s Employee Assistance Programme (EAP) provider. Students, through the Intellect app, can now access: - - After-office hours services: Sessions can now be scheduled to happen after-office hours by tapping on Intellect’s counselling support. Download the Intellect app to book your appointments directly, or call 800 852 8513 to schedule your session. - Coaching services: Through the Intellect app, you may directly book your 1-to-1 coaching sessions. Whether you are looking to better manage stress or emotions, upgrade your career or simply get support as you navigate life, a personalised coaching experience can help you achieve your goals and improve your overall well being. - Self-care tools: mindfulness exercises, guided journaling, rescue sessions to help you take a proactive approach to your wellbeing and cope with everyday challenges - Skill-building programs:** interactive learning and application-based programmes, broken down into bite-sized sessions to help you build the skills, reframe your thoughts, habits and behaviours, and build resilience \You can use the self-care app regardless of whether you need counselling.* \| \| \| \|---\|---\| \| During Office Hours \| After Office Hours Call 800 852 8513 for after-office hours services. \| \| You can seek counselling support during office hours at NUS’ Counselling Centre. University Counselling Services is open during working hours Monday: 9:30am to 6pm (Last walk-in appointment: 5:30pm) Tuesday to Thursday: 8:30am-6pm (Last walk-in appointment: 5:30pm) Friday: 8:30am-5:30pm (Last walk-in appointment: 5pm) NUS Holidays, Sat, Sun and PH: Closed \| You may utilise Intellect’s counselling support for after-office hours appointments Virtually Through the Intellect app: Appointments can be scheduled for: Weekdays 6PM onwards to the next day 9AM, Weekends and public holidays You can message your matched Counsellor anytime of the day, unlimited texts. \Available time slots depend on the individual Counsellor. You can check their availability through the Intellect app when you are matched with a Counsellor.* \Sundays and public holidays are closed.* \| Download the app ![](https://nus.edu.sg/hwb/wp-content/uploads/2023/05/Picture-1.png) With a referral, it will help UCS to understand your specific needs and requirements, ensuring that we can provide you with appropriate assistance or services. [Download Student Referral Form (.doc)](https://nus.edu.sg/hwb/wp-content/uploads/2024/09/Referral-To-UCS-Aug-2024.doc) Please note that note that this process does not expedite appointment waiting times. If you require immediate assistance, please refer to "Urgent Emotional/psychological Support"
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