ℹ️ Skipped - page is already crawled
| Filter | Status | Condition | Details |
|---|---|---|---|
| HTTP status | PASS | download_http_code = 200 | HTTP 200 |
| Age cutoff | PASS | download_stamp > now() - 6 MONTH | 0 months ago |
| History drop | PASS | isNull(history_drop_reason) | No drop reason |
| Spam/ban | PASS | fh_dont_index != 1 AND ml_spam_score = 0 | ml_spam_score=0 |
| Canonical | PASS | meta_canonical IS NULL OR = '' OR = src_unparsed | Not set |
| Property | Value |
|---|---|
| URL | https://www.naag.org/issues/consumer-protection/ |
| Last Crawled | 2026-04-10 22:01:46 (1 day ago) |
| First Indexed | 2020-11-20 02:07:07 (5 years ago) |
| HTTP Status Code | 200 |
| Meta Title | Consumer Protection - National Association of Attorneys General |
| Meta Description | Attorneys general are responsible for enforcing consumer protection laws and educating consumers on consumer protection issues. |
| Meta Canonical | null |
| Boilerpipe Text | Attorneys general are a leading consumer protection force in the country, generally receiving their authority fromÂ
state consumer protection laws
giving the attorney general primary enforcement responsibility within their state or territor
y
.Â
Some federal statutes
 also give attorneys general jurisdiction to enforce federalÂ
consumer protectionÂ
law
s.
AdditionalÂ
consumer protectionÂ
authority is based on the common law.
Â
Attorneys generalÂ
serve the public in a variety of ways
 in the sphere of consumer protection. TheseÂ
include
:
Â
Education:
Â
Making consumers aware of their consumer rights and potential scams
/frauds
 t
hrough
Â
speaking engagements, websites, press releases, public service announcements, mobile offices, social media
, and other communications.
Â
Mediation:
Â
Serving asÂ
anÂ
independent mediator regarding disputes that consumers have with businesses.Â
Â
ConsumersÂ
canÂ
file complaints with attorneys general, some of which offer aÂ
mediation
 serviceÂ
generally rel
ying
 on the voluntary cooperation of both the consumer and the business. The mediator, who is independent and neutral, acts as a "go between" for the consumer and the business.
 
Consumer complaints
Â
can often be resolvedÂ
as a result of
 the mediation process
.
Â
Â
Enforcement:
Â
Investigation, settlement, and litigation of consumer protectionÂ
matters
.
Â
Learn more about the role of attorneys general in consumer protection
or
how attorneys general work together on consumer protection matters
.
Areas of Interest
Attorneys general have broad jurisdiction when it comes to consumer protection. Below are some of the numerous topics addressed by attorneys general.
Annuities
Automobiles
Debt Relief
Dietary Supplements and Pharmaceuticals
Do-Not-Call/Robocalls
For-Profit Colleges
Government Imposters
Health Fraud
Mortgage Servicing
Natural Disasters
Predatory Leasing
Privacy and Identity Theft
Scams
Seniors
Servicemembers and Veterans
Student Learn Servicing
Telecommunication
Courses and Trainings
Consumer Protection
Charities
Consumer Protection
Charities
Consumer Protection
Relevant Articles
Consumer Protection
Consumer Protection
Consumer Protection |
| Markdown | [Skip to content](https://www.naag.org/issues/consumer-protection/#fl-main-content)
[](https://www.naag.org/)
Menu
- [Issues](https://www.naag.org/issues/)
- [Issues](https://www.naag.org/issues/)
- [Anticorruption](https://www.naag.org/issues/anticorruption/)
- [Antitrust](https://www.naag.org/issues/antitrust/)
- [Bankruptcy](https://www.naag.org/issues/bankruptcy/)
- [Charities](https://www.naag.org/issues/charities/)
- [Civil Law](https://www.naag.org/issues/civil-law/)
- [Issues](https://www.naag.org/issues/)
- [Consumer Protection](https://www.naag.org/issues/consumer-protection/)
- [Criminal Law](https://www.naag.org/issues/criminal-law/)
- [Cyber and Technology](https://www.naag.org/issues/cyber-and-technology/)
- [Disaster Preparedness & Response](https://www.naag.org/issues/disaster-preparedness-and-response/)
- [Elder Justice](https://www.naag.org/issues/elder-justice/)
- [Issues](https://www.naag.org/issues/)
- [Ethics](https://www.naag.org/issues/ethics/)
- [Human Trafficking](https://www.naag.org/issues/human-trafficking/)
- [Medicaid Fraud](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Opioids](https://www.naag.org/issues/opioids/)
- [Powers & Duties](https://www.naag.org/issues/powers-and-duties/)
- [Issues](https://www.naag.org/issues/)
- [Public Health](https://www.naag.org/issues/public-health/)
- [The U.S. Supreme Court](https://www.naag.org/issues/supreme-court/)
- [Tobacco](https://www.naag.org/issues/tobacco/)
- [Veterans & Military](https://www.naag.org/issues/veterans-and-military-personnel/)
- [Our Work](https://www.naag.org/our-work/)
- [Training & Research](https://www.naag.org/about-naag/naag-training-and-research/)
- [Centers]()
- [Center for Consumer Protection](https://www.naag.org/our-work/center-for-consumer-protection/)
- [Center for Supreme Court Advocacy](https://www.naag.org/our-work/naag-center-for-supreme-court-advocacy/)
- [Center for Tobacco & Public Health](https://www.naag.org/our-work/naag-center-for-tobacco-and-public-health/)
- [Committees](https://www.naag.org/our-work/committees/)
- [Initiatives](https://www.naag.org/our-work/initiatives/)
- [Presidential Initiative](https://www.naag.org/our-work/initiatives/presidential-initiative/)
- [Strategic Partnerships](https://www.naag.org/our-work/initiatives/strategic-partnerships/)
- [International Fellows](https://www.naag.org/?page_id=620)
- [COVID-19](https://www.naag.org/issues/public-health/covid-19/)
- [Bankruptcy](https://www.naag.org/our-work/bankruptcy/)
- [Policy & Advocacy](https://www.naag.org/our-work/policy-advocacy/)
- [Events & Training](https://www.naag.org/events-training/)
- [Event Calendar](https://www.naag.org/events-training/event-calendar/)
- [Annual Conference](https://www.naag.org/events-training/annual-conference/)
- [Presidential Summit](https://www.naag.org/events-training/presidential-summit/)
- [Region Meetings](https://www.naag.org/events-training/region-meetings/)
- [CLE Credit](https://www.naag.org/events-training/trainings/cle/)
- [NAAG Trainings](https://www.naag.org/events-training/trainings/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [NAMFCU Trainings](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [NAAG Faculty](https://www.naag.org/events-training/trainings/faculty/)
- [News & Resources](https://www.naag.org/news-resources/)
- [Attorney General Journal](https://www.naag.org/news-resources/attorney-general-journal/)
- [Reports & Publications](https://www.naag.org/news-resources/reports-publications/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [NAAG Policy Letters](https://www.naag.org/news-resources/naag-policy-letters/)
- [Podcasts](https://www.naag.org/news-resources/podcasts/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Member Directory](https://www.naag.org/news-resources/naag-directory/#/qbeld/Directory-Members-NAAG)
- [Attorneys General](https://www.naag.org/attorneys-general/)
- [What Attorneys General Do](https://www.naag.org/attorneys-general/what-attorneys-general-do/)
- [Who is my Attorney General?](https://www.naag.org/find-my-ag/)
- [Attorneys General Office 101](https://www.naag.org/attorneys-general-office-101/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Awards & Recognition](https://www.naag.org/attorneys-general/awards-and-recognition/)
- [Careers in Attorney General Offices](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/)
- [Careers in Medicaid Fraud Control Units](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [About NAAG](https://www.naag.org/about-naag/)
- [NAAG Staff](https://www.naag.org/about-naag/naag-staff/)
- [NAAG Leadership](https://www.naag.org/about-naag/naag-leadership/)
- [NAAG Member Services](https://www.naag.org/about-naag/naag-member-services/)
- [NAAG Regions](https://www.naag.org/about-naag/regions/)
- [NAAG FAQs](https://www.naag.org/about-naag/faqs/)
- [SAGE](https://www.naag.org/about-naag/sage/)
- [NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [Careers at NAAG](https://www.naag.org/about-naag/careers-at-naag/)
- [Find my AG](https://www.naag.org/find-my-ag/)
- [About NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [About the Medicaid Fraud Control Units](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Reporting Fraud and Abuse](https://www.naag.org/about-naag/namfcu/reporting-fraud-and-abuse/)
- [MFCU Member Hub](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [Careers with a MFCU](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [Contact Us](https://www.naag.org/contact-us/)
[](https://www.naag.org/)
- [Find My AG](https://www.naag.org/find-my-ag/)
- [Consumer Complaints](https://www.naag.org/our-work/center-for-consumer-protection/consumer-file-a-complaint/)
- [Member Benefits](https://www.naag.org/member-benefits/)
- [Contact Us](https://www.naag.org/contact-us/)
[Log In](https://naagauth.b2clogin.com/naagauth.onmicrosoft.com/oauth2/v2.0/authorize?p=b2c_1_naag_yoko_signin_signup&response_type=id_token&client_id=0d5a0857-2928-4231-bf7a-1317d1a5c2c3&redirect_uri=https%3A%2F%2Fwww.naag.org%2F&response_mode=form_post&scope=openid&state=generic)
Menu
- [Issues](https://www.naag.org/issues/)
- [Issues](https://www.naag.org/issues/)
- [Anticorruption](https://www.naag.org/issues/anticorruption/)
- [Antitrust](https://www.naag.org/issues/antitrust/)
- [Bankruptcy](https://www.naag.org/issues/bankruptcy/)
- [Charities](https://www.naag.org/issues/charities/)
- [Civil Law](https://www.naag.org/issues/civil-law/)
- [Issues](https://www.naag.org/issues/)
- [Consumer Protection](https://www.naag.org/issues/consumer-protection/)
- [Criminal Law](https://www.naag.org/issues/criminal-law/)
- [Cyber and Technology](https://www.naag.org/issues/cyber-and-technology/)
- [Disaster Preparedness & Response](https://www.naag.org/issues/disaster-preparedness-and-response/)
- [Elder Justice](https://www.naag.org/issues/elder-justice/)
- [Issues](https://www.naag.org/issues/)
- [Ethics](https://www.naag.org/issues/ethics/)
- [Human Trafficking](https://www.naag.org/issues/human-trafficking/)
- [Medicaid Fraud](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Opioids](https://www.naag.org/issues/opioids/)
- [Powers & Duties](https://www.naag.org/issues/powers-and-duties/)
- [Issues](https://www.naag.org/issues/)
- [Public Health](https://www.naag.org/issues/public-health/)
- [The U.S. Supreme Court](https://www.naag.org/issues/supreme-court/)
- [Tobacco](https://www.naag.org/issues/tobacco/)
- [Veterans & Military](https://www.naag.org/issues/veterans-and-military-personnel/)
- [Our Work](https://www.naag.org/our-work/)
- [Training & Research](https://www.naag.org/about-naag/naag-training-and-research/)
- [Centers]()
- [Center for Consumer Protection](https://www.naag.org/our-work/center-for-consumer-protection/)
- [Center for Supreme Court Advocacy](https://www.naag.org/our-work/naag-center-for-supreme-court-advocacy/)
- [Center for Tobacco & Public Health](https://www.naag.org/our-work/naag-center-for-tobacco-and-public-health/)
- [Committees](https://www.naag.org/our-work/committees/)
- [Initiatives](https://www.naag.org/our-work/initiatives/)
- [Presidential Initiative](https://www.naag.org/our-work/initiatives/presidential-initiative/)
- [Strategic Partnerships](https://www.naag.org/our-work/initiatives/strategic-partnerships/)
- [International Fellows](https://www.naag.org/?page_id=620)
- [COVID-19](https://www.naag.org/issues/public-health/covid-19/)
- [Bankruptcy](https://www.naag.org/our-work/bankruptcy/)
- [Policy & Advocacy](https://www.naag.org/our-work/policy-advocacy/)
- [Events & Training](https://www.naag.org/events-training/)
- [Event Calendar](https://www.naag.org/events-training/event-calendar/)
- [Annual Conference](https://www.naag.org/events-training/annual-conference/)
- [Presidential Summit](https://www.naag.org/events-training/presidential-summit/)
- [Region Meetings](https://www.naag.org/events-training/region-meetings/)
- [CLE Credit](https://www.naag.org/events-training/trainings/cle/)
- [NAAG Trainings](https://www.naag.org/events-training/trainings/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [NAMFCU Trainings](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [NAAG Faculty](https://www.naag.org/events-training/trainings/faculty/)
- [News & Resources](https://www.naag.org/news-resources/)
- [Attorney General Journal](https://www.naag.org/news-resources/attorney-general-journal/)
- [Reports & Publications](https://www.naag.org/news-resources/reports-publications/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [NAAG Policy Letters](https://www.naag.org/news-resources/naag-policy-letters/)
- [Podcasts](https://www.naag.org/news-resources/podcasts/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Member Directory](https://www.naag.org/news-resources/naag-directory/#/qbeld/Directory-Members-NAAG)
- [Attorneys General](https://www.naag.org/attorneys-general/)
- [What Attorneys General Do](https://www.naag.org/attorneys-general/what-attorneys-general-do/)
- [Who is my Attorney General?](https://www.naag.org/find-my-ag/)
- [Attorneys General Office 101](https://www.naag.org/attorneys-general-office-101/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Awards & Recognition](https://www.naag.org/attorneys-general/awards-and-recognition/)
- [Careers in Attorney General Offices](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/)
- [Careers in Medicaid Fraud Control Units](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [About NAAG](https://www.naag.org/about-naag/)
- [NAAG Staff](https://www.naag.org/about-naag/naag-staff/)
- [NAAG Leadership](https://www.naag.org/about-naag/naag-leadership/)
- [NAAG Member Services](https://www.naag.org/about-naag/naag-member-services/)
- [NAAG Regions](https://www.naag.org/about-naag/regions/)
- [NAAG FAQs](https://www.naag.org/about-naag/faqs/)
- [SAGE](https://www.naag.org/about-naag/sage/)
- [NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [Careers at NAAG](https://www.naag.org/about-naag/careers-at-naag/)
- [Find my AG](https://www.naag.org/find-my-ag/)
- [About NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [About the Medicaid Fraud Control Units](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Reporting Fraud and Abuse](https://www.naag.org/about-naag/namfcu/reporting-fraud-and-abuse/)
- [MFCU Member Hub](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [Careers with a MFCU](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [Contact Us](https://www.naag.org/contact-us/)
# Consumer Protection
[Home](https://www.naag.org/ "Go to National Association of Attorneys General.")
/
[Issues](https://www.naag.org/issues/ "Go to Issues.")
/ Consumer Protection
Attorneys general are a leading consumer protection force in the country, generally receiving their authority from state consumer protection laws giving the attorney general primary enforcement responsibility within their state or territory. Some federal statutes also give attorneys general jurisdiction to enforce federal consumer protection laws. Additional consumer protection authority is based on the common law.
Attorneys general serve the public in a variety of ways in the sphere of consumer protection. These include:
- **Education:** Making consumers aware of their consumer rights and potential scams/frauds through speaking engagements, websites, press releases, public service announcements, mobile offices, social media, and other communications.
- **Mediation:** Serving as an independent mediator regarding disputes that consumers have with businesses.
- Consumers can file complaints with attorneys general, some of which offer a mediation service generally relying on the voluntary cooperation of both the consumer and the business. The mediator, who is independent and neutral, acts as a "go between" for the consumer and the business. Consumer complaints can often be resolved as a result of the mediation process.
- **Enforcement:** Investigation, settlement, and litigation of consumer protection matters.
[Learn more about the role of attorneys general in consumer protection](https://www.naag.org/issues/consumer-protection/consumer-protection-101/) or [how attorneys general work together on consumer protection matters](https://www.naag.org/issues/consumer-protection/interjurisdictional-collaboration/).
## Areas of Interest
Attorneys general have broad jurisdiction when it comes to consumer protection. Below are some of the numerous topics addressed by attorneys general.
- Annuities
- Automobiles
- Debt Relief
- Dietary Supplements and Pharmaceuticals
- [Do-Not-Call/Robocalls](https://www.naag.org/issues/consumer-protection/consumer-protection-101/robocalls/)
- For-Profit Colleges
- Government Imposters
- Health Fraud
- Mortgage Servicing
- Natural Disasters
- Predatory Leasing
- [Privacy and Identity Theft](https://www.naag.org/issues/consumer-protection/consumer-protection-101/privacy/)
- Scams
- Seniors
- Servicemembers and Veterans
- Student Learn Servicing
- Telecommunication
## Courses and Trainings
[](https://www.naag.org/course/how-scammers-and-marketers-use-psychology-to-persuade-consumers/ "How Scammers and Marketers Use Psychology to Persuade Consumers")
- Consumer Protection
## [How Scammers and Marketers Use Psychology to Persuade Consumers](https://www.naag.org/course/how-scammers-and-marketers-use-psychology-to-persuade-consumers/ "How Scammers and Marketers Use Psychology to Persuade Consumers")
On-Demand
[Learn More →](https://www.naag.org/course/how-scammers-and-marketers-use-psychology-to-persuade-consumers/ "Learn More →")
[](https://www.naag.org/course/work-smarter-not-harder-using-data-in-charity-enforcement/ "Work Smarter, Not Harder: Using Data in Charity Enforcement")
- Charities
- Consumer Protection
## [Work Smarter, Not Harder: Using Data in Charity Enforcement](https://www.naag.org/course/work-smarter-not-harder-using-data-in-charity-enforcement/ "Work Smarter, Not Harder: Using Data in Charity Enforcement")
On-Demand
[Learn More →](https://www.naag.org/course/work-smarter-not-harder-using-data-in-charity-enforcement/ "Learn More →")
[](https://www.naag.org/course/charity-regulation-and-oversight-of-501c4-social-welfare-organizations/ "Charity Regulation and Oversight of 501(c)(4) Social Welfare Organizations")
- Charities
- Consumer Protection
## [Charity Regulation and Oversight of 501(c)(4) Social Welfare Organizations](https://www.naag.org/course/charity-regulation-and-oversight-of-501c4-social-welfare-organizations/ "Charity Regulation and Oversight of 501(c)(4) Social Welfare Organizations")
On-Demand
[Learn More →](https://www.naag.org/course/charity-regulation-and-oversight-of-501c4-social-welfare-organizations/ "Learn More →")
## Policy Letters
- Consumer Protection
- Public Health
## [41 State and Territory Attorneys General Urge Passing of the Combating Illicit Xylazine Act](https://www.naag.org/policy-letter/41-state-and-territory-attorneys-general-urge-passing-of-the-combating-illicit-xylazine-act/ "41 State and Territory Attorneys General Urge Passing of the Combating Illicit Xylazine Act")
March 31, 2026
Major search engines and payment platforms are urged to implement stronger measures to combat the spread of deepfake nonconsensual intimate imagery (NCII).
[Learn More →](https://www.naag.org/policy-letter/41-state-and-territory-attorneys-general-urge-passing-of-the-combating-illicit-xylazine-act/ "Learn More →")
- Consumer Protection
- Public Health
- Social Media
- Technology
## [40 State and Territory Attorneys General Urge Congress to Advance the Senate Kids Online Safety Act (KOSA)](https://www.naag.org/policy-letter/40-state-and-territory-attorneys-general-urge-congress-to-advance-the-senate-kids-online-safety-act-kosa/ "40 State and Territory Attorneys General Urge Congress to Advance the Senate Kids Online Safety Act (KOSA)")
February 10, 2026
Major search engines and payment platforms are urged to implement stronger measures to combat the spread of deepfake nonconsensual intimate imagery (NCII).
[Learn More →](https://www.naag.org/policy-letter/40-state-and-territory-attorneys-general-urge-congress-to-advance-the-senate-kids-online-safety-act-kosa/ "Learn More →")
- Consumer Protection
- Cybersecurity and Privacy
- Public Health
- Social Media
- Technology
## [State Attorneys General Urge Congress to Preserve Local Authority on AI Regulation](https://www.naag.org/policy-letter/state-attorneys-general-urge-congress-to-preserve-local-authority-on-ai-regulation/ "State Attorneys General Urge Congress to Preserve Local Authority on AI Regulation")
November 25, 2025
Major search engines and payment platforms are urged to implement stronger measures to combat the spread of deepfake nonconsensual intimate imagery (NCII).
[Learn More →](https://www.naag.org/policy-letter/state-attorneys-general-urge-congress-to-preserve-local-authority-on-ai-regulation/ "Learn More →")
## Relevant Articles
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-april-2025/ "Center for Consumer Protection Monthly – April 2025")
- Consumer Protection
## [Center for Consumer Protection Monthly – April 2025](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-april-2025/ "Center for Consumer Protection Monthly – April 2025")
[Kate Donoven](https://www.naag.org/author/kate-donoven/) \| May 28, 2025
[Read More →](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-april-2025/ "Read More →")
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-december-2024/ "Center for Consumer Protection Monthly – December 2024")
- Consumer Protection
## [Center for Consumer Protection Monthly – December 2024](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-december-2024/ "Center for Consumer Protection Monthly – December 2024")
[Kate Donoven](https://www.naag.org/author/kate-donoven/) \| March 16, 2025
[Read More →](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-december-2024/ "Read More →")
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-november-2024/ "Center for Consumer Protection Monthly – November 2024")
- Consumer Protection
## [Center for Consumer Protection Monthly – November 2024](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-november-2024/ "Center for Consumer Protection Monthly – November 2024")
[Kate Donoven](https://www.naag.org/author/kate-donoven/) \| December 19, 2024
[Read More →](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-november-2024/ "Read More →")
## Connect with NAAG and the Attorney General Community
Create a NAAG account to subscribe to our newsletters or mailing lists.
[Create Account](https://www.naag.org/createanaccount)
[Subscribe](https://www.naag.org/receive-naag-communications/)

[](https://www.naag.org/)
**1850 M Street NW**
**12th floor**
**Washington, DC 20036**
**TEL [202-326-6000](tel:202-326-6000)**
**[EMAIL](<mailto: support@naag.org>)**
[Youtube](https://www.youtube.com/channel/UCVbKVQRnmN6N86ol2ZEmwKA)
- [Issues](https://www.naag.org/issues/)
- [Issues](https://www.naag.org/issues/)
- [Anticorruption](https://www.naag.org/issues/anticorruption/)
- [Antitrust](https://www.naag.org/issues/antitrust/)
- [Bankruptcy](https://www.naag.org/issues/bankruptcy/)
- [Charities](https://www.naag.org/issues/charities/)
- [Civil Law](https://www.naag.org/issues/civil-law/)
- [Issues](https://www.naag.org/issues/)
- [Consumer Protection](https://www.naag.org/issues/consumer-protection/)
- [Criminal Law](https://www.naag.org/issues/criminal-law/)
- [Cyber and Technology](https://www.naag.org/issues/cyber-and-technology/)
- [Disaster Preparedness & Response](https://www.naag.org/issues/disaster-preparedness-and-response/)
- [Elder Justice](https://www.naag.org/issues/elder-justice/)
- [Issues](https://www.naag.org/issues/)
- [Ethics](https://www.naag.org/issues/ethics/)
- [Human Trafficking](https://www.naag.org/issues/human-trafficking/)
- [Medicaid Fraud](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Opioids](https://www.naag.org/issues/opioids/)
- [Powers & Duties](https://www.naag.org/issues/powers-and-duties/)
- [Issues](https://www.naag.org/issues/)
- [Public Health](https://www.naag.org/issues/public-health/)
- [The U.S. Supreme Court](https://www.naag.org/issues/supreme-court/)
- [Tobacco](https://www.naag.org/issues/tobacco/)
- [Veterans & Military](https://www.naag.org/issues/veterans-and-military-personnel/)
- [Our Work](https://www.naag.org/our-work/)
- [Training & Research](https://www.naag.org/about-naag/naag-training-and-research/)
- [Centers]()
- [Center for Consumer Protection](https://www.naag.org/our-work/center-for-consumer-protection/)
- [Center for Supreme Court Advocacy](https://www.naag.org/our-work/naag-center-for-supreme-court-advocacy/)
- [Center for Tobacco & Public Health](https://www.naag.org/our-work/naag-center-for-tobacco-and-public-health/)
- [Committees](https://www.naag.org/our-work/committees/)
- [Initiatives](https://www.naag.org/our-work/initiatives/)
- [Presidential Initiative](https://www.naag.org/our-work/initiatives/presidential-initiative/)
- [Strategic Partnerships](https://www.naag.org/our-work/initiatives/strategic-partnerships/)
- [International Fellows](https://www.naag.org/?page_id=620)
- [COVID-19](https://www.naag.org/issues/public-health/covid-19/)
- [Bankruptcy](https://www.naag.org/our-work/bankruptcy/)
- [Policy & Advocacy](https://www.naag.org/our-work/policy-advocacy/)
- [Events & Training](https://www.naag.org/events-training/)
- [Event Calendar](https://www.naag.org/events-training/event-calendar/)
- [Annual Conference](https://www.naag.org/events-training/annual-conference/)
- [Presidential Summit](https://www.naag.org/events-training/presidential-summit/)
- [Region Meetings](https://www.naag.org/events-training/region-meetings/)
- [CLE Credit](https://www.naag.org/events-training/trainings/cle/)
- [NAAG Trainings](https://www.naag.org/events-training/trainings/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [NAMFCU Trainings](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [NAAG Faculty](https://www.naag.org/events-training/trainings/faculty/)
- [News & Resources](https://www.naag.org/news-resources/)
- [Attorney General Journal](https://www.naag.org/news-resources/attorney-general-journal/)
- [Reports & Publications](https://www.naag.org/news-resources/reports-publications/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [NAAG Policy Letters](https://www.naag.org/news-resources/naag-policy-letters/)
- [Podcasts](https://www.naag.org/news-resources/podcasts/)
- [Online Learning](https://www.naag.org/events-training/online-learning/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Member Directory](https://www.naag.org/news-resources/naag-directory/#/qbeld/Directory-Members-NAAG)
- [Attorneys General](https://www.naag.org/attorneys-general/)
- [What Attorneys General Do](https://www.naag.org/attorneys-general/what-attorneys-general-do/)
- [Who is my Attorney General?](https://www.naag.org/find-my-ag/)
- [Attorneys General Office 101](https://www.naag.org/attorneys-general-office-101/)
- [Research & Data](https://www.naag.org/news-resources/research-data/)
- [Awards & Recognition](https://www.naag.org/attorneys-general/awards-and-recognition/)
- [Careers in Attorney General Offices](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/)
- [Careers in Medicaid Fraud Control Units](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [About NAAG](https://www.naag.org/about-naag/)
- [NAAG Staff](https://www.naag.org/about-naag/naag-staff/)
- [NAAG Leadership](https://www.naag.org/about-naag/naag-leadership/)
- [NAAG Member Services](https://www.naag.org/about-naag/naag-member-services/)
- [NAAG Regions](https://www.naag.org/about-naag/regions/)
- [NAAG FAQs](https://www.naag.org/about-naag/faqs/)
- [SAGE](https://www.naag.org/about-naag/sage/)
- [NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [Newsroom](https://www.naag.org/news-resources/newsroom/)
- [Careers at NAAG](https://www.naag.org/about-naag/careers-at-naag/)
- [Find my AG](https://www.naag.org/find-my-ag/)
- [About NAMFCU](https://www.naag.org/about-naag/namfcu/)
- [About the Medicaid Fraud Control Units](https://www.naag.org/about-naag/namfcu/about-the-medicaid-fraud-control-units/)
- [Reporting Fraud and Abuse](https://www.naag.org/about-naag/namfcu/reporting-fraud-and-abuse/)
- [MFCU Member Hub](https://www.naag.org/about-naag/namfcu/mfcu-member-hub/)
- [Careers with a MFCU](https://www.naag.org/attorneys-general/careers-in-attorney-general-offices/?_areas_of_law=medicaid-fraud)
- [Contact Us](https://www.naag.org/contact-us/)
- [Find My AG](https://www.naag.org/find-my-ag/)
- [Consumer Complaints](https://www.naag.org/our-work/center-for-consumer-protection/consumer-file-a-complaint/)
- [Member Benefits](https://www.naag.org/member-benefits/)
- [Contact Us](https://www.naag.org/contact-us/)
- [Accessibility Statement](https://www.naag.org/accessibility-statement/)
- [Privacy & Cookies Notice](https://www.naag.org/privacy-cookies/)
- [Sitemap](https://www.naag.org/sitemap/)
- [Member Login](https://naagauth.b2clogin.com/naagauth.onmicrosoft.com/oauth2/v2.0/authorize?p=b2c_1_naag_yoko_signin_signup&response_type=id_token&client_id=0d5a0857-2928-4231-bf7a-1317d1a5c2c3&redirect_uri=https%3A%2F%2Fwww.naag.org%2F&response_mode=form_post&scope=openid&state=generic)
#### About the National Association of Attorneys General
As the nonpartisan national forum for America's state and territory attorneys general and their staff, NAAG provides collaboration, insight, and expertise to empower and champion America's attorneys general.
**[Learn More](https://www.naag.org/about-naag/)**
© 2026 Copyright National Association of Attorneys General
[Website by Yoko Co](https://www.yokoco.com/)
Internal Feedback / Report an Error
## Request an Update / Report an Error
X
[Scroll To Top](https://www.naag.org/issues/consumer-protection/)
To provide you more clarity about how we collect, store and use personal information, and your rights to control that information, we have updated our [privacy policy](https://www.naag.org/privacy-cookies/), which also explains how we use cookies. You consent to our cookies if you continue to use our website.
I Agree
Notifications |
| Readable Markdown | Attorneys general are a leading consumer protection force in the country, generally receiving their authority from state consumer protection laws giving the attorney general primary enforcement responsibility within their state or territory. Some federal statutes also give attorneys general jurisdiction to enforce federal consumer protection laws. Additional consumer protection authority is based on the common law.
Attorneys general serve the public in a variety of ways in the sphere of consumer protection. These include:
- **Education:** Making consumers aware of their consumer rights and potential scams/frauds through speaking engagements, websites, press releases, public service announcements, mobile offices, social media, and other communications.
- **Mediation:** Serving as an independent mediator regarding disputes that consumers have with businesses.
- Consumers can file complaints with attorneys general, some of which offer a mediation service generally relying on the voluntary cooperation of both the consumer and the business. The mediator, who is independent and neutral, acts as a "go between" for the consumer and the business. Consumer complaints can often be resolved as a result of the mediation process.
- **Enforcement:** Investigation, settlement, and litigation of consumer protection matters.
[Learn more about the role of attorneys general in consumer protection](https://www.naag.org/issues/consumer-protection/consumer-protection-101/) or [how attorneys general work together on consumer protection matters](https://www.naag.org/issues/consumer-protection/interjurisdictional-collaboration/).
## Areas of Interest
Attorneys general have broad jurisdiction when it comes to consumer protection. Below are some of the numerous topics addressed by attorneys general.
- Annuities
- Automobiles
- Debt Relief
- Dietary Supplements and Pharmaceuticals
- [Do-Not-Call/Robocalls](https://www.naag.org/issues/consumer-protection/consumer-protection-101/robocalls/)
- For-Profit Colleges
- Government Imposters
- Health Fraud
- Mortgage Servicing
- Natural Disasters
- Predatory Leasing
- [Privacy and Identity Theft](https://www.naag.org/issues/consumer-protection/consumer-protection-101/privacy/)
- Scams
- Seniors
- Servicemembers and Veterans
- Student Learn Servicing
- Telecommunication
Courses and Trainings
[](https://www.naag.org/course/how-scammers-and-marketers-use-psychology-to-persuade-consumers/ "How Scammers and Marketers Use Psychology to Persuade Consumers")
- Consumer Protection
[](https://www.naag.org/course/work-smarter-not-harder-using-data-in-charity-enforcement/ "Work Smarter, Not Harder: Using Data in Charity Enforcement")
- Charities
- Consumer Protection
[](https://www.naag.org/course/charity-regulation-and-oversight-of-501c4-social-welfare-organizations/ "Charity Regulation and Oversight of 501(c)(4) Social Welfare Organizations")
- Charities
- Consumer Protection
Relevant Articles
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-april-2025/ "Center for Consumer Protection Monthly – April 2025")
- Consumer Protection
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-december-2024/ "Center for Consumer Protection Monthly – December 2024")
- Consumer Protection
[](https://www.naag.org/attorney-general-journal/center-for-consumer-protection-monthly-november-2024/ "Center for Consumer Protection Monthly – November 2024")
- Consumer Protection |
| Shard | 24 (laksa) |
| Root Hash | 2608521939395825024 |
| Unparsed URL | org,naag!www,/issues/consumer-protection/ s443 |