🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 44 (from laksa126)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa044.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical, ml_categories_json AS ml_categories_json, ml_types_json AS ml_types_json, ml_intent_types_json AS ml_intent_types_json, meta_language AS meta_language, attrs_author AS attrs_author, ifNull(toUnixTimestamp(attrs_publish_time), 0) AS attrs_publish_time, ifNull(toUnixTimestamp(attrs_original_publish_time), 0) AS attrs_original_publish_time, ifNull(attrs_is_republished, 0) AS attrs_is_republished, ifNull(attrs_nr_words, 0) AS attrs_nr_words, ifNull(attrs_boilerpipe_nr_words, 0) AS attrs_boilerpipe_nr_words, ifNull(body_ext_links_number, 0) AS body_ext_links_number, ifNull(body_int_links_number, 0) AS body_int_links_number, ifNull(meta_nofollow, 0) AS meta_nofollow, ifNull(meta_noarchive, 0) AS meta_noarchive, ifNull(props_was_rendered, 0) AS props_was_rendered, ifNull(src_redirect, \'\') AS src_redirect, ifNull(download_time_msec, 0) AS download_time_msec, ifNull(download_ttfb_msec, 0) AS download_ttfb_msec, ifNull(download_size, 0) AS download_size FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets","crawl_time":1776330854,"first_indexed_time":1686336668,"http_code":200,"src_unparsed":"org,londonzoo!www,\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets s443","src_root_hash":"658784029657784044","history_drop_reason":null,"meta_title":"Universal Credit tickets to London Zoo | London Zoo","meta_descriptions":["Universal Credit tickets"],"attrs_boilerpipe_text":"Reduced price London Zoo tickets\nWe want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives.\nTo help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price.\nUniversal Credit tickets\nWe know how hard things are for many families on low incomes right now, and we want to do what we can to help.\nWho is eligible for universal credit tickets?\nWe have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance.\nThese tickets are\nonly\navailable to purchase online in advance, for up to six people per household (all living at the same address).\nUnder 3’s go free and do not need to book\n– but must be accompanied by an adult with a booked ticket.\nThese tickets\nmust be\nbooked online in advance\nof your visit, as only full price tickets are available to buy at the gate.\nIf you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife.\nFind out how we spend your donations\nWe allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals.\nBook universal credit tickets\nIf reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please\ndo not travel to the zoo without a ticket\neven if you are eligible for reduced price entry.\nWhat you need to bring - proof of eligibility\nYou will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your\nUniversal Credit portal\nor by bringing your\nproof of benefit letter\n(one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show\nphotographic ID\n.\nHow to get a proof of benefits letter\nUnfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility.\nThe Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times.\nGood to know\nWe know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink.\nOur shops sell keepsakes and souvenirs from as little as £1.\nOur Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that:\nYour food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet.\nWe have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’.\nThe homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help.\nYou'll find our full Terms and Conditions of entry\nhere\n.\nImportant notes:\nPlease book online in advance to avoid disappointment\nRegular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.\nWe’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only. \nFrequently asked questions","attrs_markdown":"menu\n\n[![London Zoo Home](https:\/\/www.londonzoo.org\/Logo\/London-zoo-logo-mobile.svg)](https:\/\/www.londonzoo.org\/)[Tickets](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets)\n\nPlan Your Visit\n\nWhat's Here\n\nMembership\n\nZoo Stories\n\nEducation\n\nSupport Us\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation \"Conservation\")[Shop](https:\/\/shop.zsl.org\/ \"Shop\")\n\n***\n[ZSL](https:\/\/www.zsl.org\/)[Whipsnade Zoo](https:\/\/www.whipsnadezoo.org\/)\n\nBack\n\n[Buy Tickets](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets)[Zoo Experiences](https:\/\/www.londonzoo.org\/plan-your-visit\/zoo-experiences)[Gift Vouchers](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-gift-vouchers)[Events](https:\/\/www.londonzoo.org\/plan-your-visit\/events)[Opening Times](https:\/\/www.londonzoo.org\/plan-your-visit\/opening-times)[Getting Here](https:\/\/www.londonzoo.org\/plan-your-visit\/how-to-get-to-london-zoo)[Food & Drink](https:\/\/www.londonzoo.org\/plan-your-visit\/food-and-drink)[Accessibility](https:\/\/www.londonzoo.org\/plan-your-visit\/accessibility)[More Visit Information](https:\/\/www.londonzoo.org\/plan-your-visit\/more-info)\n***\n[All Plan Your Visit](https:\/\/www.londonzoo.org\/plan-your-visit)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\nBack\n\n[Mobile App](https:\/\/www.londonzoo.org\/whats-here\/london-zoo-app)[Zoo Map](https:\/\/www.londonzoo.org\/whats-here\/london-zoo-map)[Animals](https:\/\/www.londonzoo.org\/whats-here\/animals)[Habitats](https:\/\/www.londonzoo.org\/whats-here\/habitats)[Daily Talks](https:\/\/www.londonzoo.org\/whats-here\/today-at-london-zoo)[Play Areas](https:\/\/www.londonzoo.org\/whats-here\/play-areas-0)[ZSL Library](https:\/\/www.londonzoo.org\/whats-here\/zsl-library)\n***\n[All What's Here](https:\/\/www.londonzoo.org\/whats-here)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\nBack\n\n[Buy a Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership)[Gold Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/gold-membership)[Silver Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/silver-membership)[Gift Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/gift-membership)[Upgrade Zoo Tickets](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/upgrading-zoo-tickets-membership)[Supporter Login](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/membership-login)[Half Price Tickets](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership\/how-redeem-your-half-price-zoo-tickets)[Fellowship](https:\/\/www.zsl.org\/support-us\/fellowship)[Patronage](https:\/\/www.zsl.org\/support-us\/zsl-patronage)\n***\n[All Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\nBack\n\n[Latest News](https:\/\/www.londonzoo.org\/zoo-stories\/news)[Stories from the Zoo](https:\/\/www.londonzoo.org\/zoo-stories\/blog)[Our Conservation](https:\/\/www.londonzoo.org\/conservation)[History of London Zoo](https:\/\/www.londonzoo.org\/zoo-stories\/history-of-london-zoo)[About Us](https:\/\/www.londonzoo.org\/about-us)[Sign-up For Emails](https:\/\/www.londonzoo.org\/zoo-stories\/newsletter-signup)[ZSL's 200th](https:\/\/www.zsl.org\/200)\n***\n[All Zoo Stories](https:\/\/www.londonzoo.org\/zoo-stories)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\nBack\n\n[Book an Educational Trip](https:\/\/www.londonzoo.org\/education\/educational-trips-london-zoo)[Education Access Scheme](https:\/\/www.londonzoo.org\/education\/education-access-scheme)[Learning Outside the Zoo](https:\/\/www.londonzoo.org\/education\/supporting-learning-outside-zoo)[Events & Activities](https:\/\/www.londonzoo.org\/education\/events-activities)[Teacher Education](https:\/\/www.londonzoo.org\/education\/teacher-hub)[Sign-up For Emails](https:\/\/www.londonzoo.org\/education\/sign-our-education-mailing-list)\n***\n[All Schools](https:\/\/www.londonzoo.org\/education)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\nBack\n\n[Donate](https:\/\/www.londonzoo.org\/support-us\/donate-london-zoo)[Membership](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership)[Wildlife Winners Lottery](https:\/\/www.londonzoo.org\/support-us\/lottery)[Fundraise](https:\/\/www.londonzoo.org\/support-us\/fundraising)[Run Wild](https:\/\/www.londonzoo.org\/plan-your-visit\/events\/run-wild-london-zoo)[Adopt An Animal](https:\/\/shop.zsl.org\/collections\/adoption-animal)[Business and Commercial](https:\/\/www.londonzoo.org\/support-us\/business-and-commercial)\n***\n[All Support Us](https:\/\/www.londonzoo.org\/support-us)\n\n***\n[Conservation](https:\/\/www.londonzoo.org\/conservation)[Shop](https:\/\/shop.zsl.org\/)\n\n![](https:\/\/cms.londonzoo.org\/sites\/default\/files\/styles\/responsive\/public\/1920\/3094\/1\/2023-01\/ZSLpenguinbeach-46.jpg.webp)\n\nReduced price tickets\n\n# Universal Credit Tickets to London Zoo\n[Book Universal Credit tickets](https:\/\/my.londonzoo.org\/events\/?kid=33&view=calendar)[Information for organisations](https:\/\/www.londonzoo.org\/plan-your-visit\/community-access-scheme)\n\n## Reduced price London Zoo tickets\nWe want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives.\n\nTo help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price.\n\n#### Universal Credit tickets\nWe know how hard things are for many families on low incomes right now, and we want to do what we can to help.\n\n#### Who is eligible for universal credit tickets?\nWe have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance.\n\nThese tickets are **only** available to purchase online in advance, for up to six people per household (all living at the same address). **Under 3’s go free and do not need to book** – but must be accompanied by an adult with a booked ticket.\n\nThese tickets **must be** [**booked online in advance**](https:\/\/my.londonzoo.org\/events\/?kid=33&view=calendar) of your visit, as only full price tickets are available to buy at the gate.\n\nIf you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife.\n\n[Find out how we spend your donations](https:\/\/www.londonzoo.org\/support-us\/donate\/how-we-spend-your-donations-at-zsl \"How we spend your donations at ZSL\")\n\nWe allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals.\n\n[Book universal credit tickets](https:\/\/my.londonzoo.org\/events\/?kid=33&view=calendar)\n\nIf reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please **do not travel to the zoo without a ticket** even if you are eligible for reduced price entry.\n\n#### What you need to bring - proof of eligibility\nYou will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your **Universal Credit portal** or by bringing your **proof of benefit letter** (one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show **photographic ID**.\n\n[How to get a proof of benefits letter](https:\/\/secure.dwp.gov.uk\/get-a-proof-of-benefit-letter\/)\n\nUnfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility.\n\n**The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times.**\n\n####\n### **Good to know**\nWe know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink.\n\nOur shops sell keepsakes and souvenirs from as little as £1.\n\nOur Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that:\n\n- Your food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet.\n- We have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’.\n- The homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help.\n\nYou'll find our full Terms and Conditions of entry [here](https:\/\/www.londonzoo.org\/policies\/london-zoo-terms-and-conditions \"London Zoo Terms and Conditions\").\n\n*Important notes:*\n\n- *Please book online in advance to avoid disappointment*\n- *Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.*\n- *We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only.*\n## **Frequently asked questions**\n\n[Why aren't these tickets available to more people?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-1)\n\nTo qualify for access our reduced price tickets you must be currently receiving Universal Credit. If you are not eligible for this initiative, you may be able to access other reduced price tickets through our [Community Access Scheme which helps a range of community groups access our Zoos](https:\/\/www.londonzoo.org\/plan-your-visit\/community-access-scheme \"Community Access Scheme\") including those with disabilities and older people at risk of isolation, through partner charities.\n\n[Why are you able to offer cheap London Zoo tickets?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-2)\n\nAs a charity, we were able to launch a scheme offering reduced price tickets to people who meet the Help for Households criteria, thanks to a grant which we were awarded by the National Lottery Heritage Fund.\n\nWe were delighted so many people were able to visit the zoo using the original scheme, helping us to connect more people with nature.\n\nWe have extended the scheme while we seek partners to help us realise our longer term vision for it.\n\nVisitors to the zoo directly fund [our conservation work](https:\/\/www.londonzoo.org\/conservation \"Conservation\"), which is why we are appealing to those who can afford it to add a voluntary 10% donation on tickets.\n\nIf you’re a UK taxpayer Gift Aid can also be claimed on top of every pound you spend, meaning we can reclaim tax from the government – an additional 25p for every £1 **at no extra cost to you.**\n\n[Can I book a carer ticket with my Universal Credit Tickets?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-3)\n\nAny disabled visitor is entitled to one free carer, but this ticket does not need to be booked in advance. The ticket is issued on arrival at the entrance, and you will need to show the relevant disability documentation.\n\n[My ticket says 11am\/1pm, do I have to be there for that exact time?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-4)\n\nYou are not required to enter the Zoo at the exact time on your ticket, but you can enter the zoo between the time stated on your ticket and one hour before closing time. Closing time on selected dates may be affected by special events, check our opening times [**here**](https:\/\/www.londonzoo.org\/plan-your-visit\/opening-times \"Opening Times\").\n\n[The tickets are under my name, can someone else use these?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-5)\n\nYou can pass these tickets onto another person to use but they also must be eligible for universal credit tickets and will be required to show relevant proof upon arrival.\n\n[I have an child Under 3, how do I book for them?](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets\/universal-credit-tickets#item-6)\n\nUnder 3’s go free and you do not need to book a ticket for them, but must be accompanied by an adult with a booked ticket.\n\nShare this page\n\n##### London Zoo is part of ZSL, an international science-driven conservation charity, working to restore wildlife in the UK and around the world. Also visit [Whipsnade Zoo](https:\/\/www.whipsnadezoo.org\/), a ZSL conservation zoo.\n[Useful Links](https:\/\/www.londonzoo.org\/node\/1)\n\n- [Book Tickets](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-tickets)\n- [Become a Member](https:\/\/www.londonzoo.org\/plan-your-visit\/london-zoo-membership)\n- [Contact Us](https:\/\/www.londonzoo.org\/about-us\/contact-london-zoo)\n- [Plan Your Visit](https:\/\/www.londonzoo.org\/plan-your-visit)\n- [What's Here](https:\/\/www.londonzoo.org\/whats-here)\n- [Latest News](https:\/\/www.londonzoo.org\/zoo-stories)\n- [Conservation](https:\/\/www.londonzoo.org\/conservation)\n- [Education](https:\/\/www.londonzoo.org\/education)\n- [Support Us](https:\/\/www.londonzoo.org\/support-us)\n- [Online Shop](https:\/\/shop.zsl.org\/)\n- [Working at ZSL](https:\/\/www.londonzoo.org\/about-us\/working-at-london-zoo)\n- [ZSL Library](https:\/\/www.londonzoo.org\/whats-here\/zsl-library)\n\n[Site Information](https:\/\/www.londonzoo.org\/policies\/london-zoo-terms-and-conditions)\n\n- [Privacy Policy](https:\/\/www.zsl.org\/about-zsl\/policies\/zsl-privacy-policy)\n- [Terms & Conditions](https:\/\/www.londonzoo.org\/policies\/london-zoo-terms-and-conditions)\n- [FAQs](https:\/\/www.londonzoo.org\/plan-your-visit\/frequently-asked-questions)\n- [Cookie Information](https:\/\/www.zsl.org\/about-zsl\/policies\/cookie-policy)\n- [Complaint Policy](https:\/\/www.zsl.org\/about-zsl\/policies\/complaint-policy)\n- [Sitemap](https:\/\/www.londonzoo.org\/sitemap.xml)\n- [Modern Slavery Statement](https:\/\/www.zsl.org\/about-zsl\/policies\/modern-slavery-statement)\n- [Equality & Diversity Policy](https:\/\/www.zsl.org\/about-zsl\/policies\/zsl-equality-and-diversity-policy)\n- [Safeguarding at ZSL & our Zoos](https:\/\/www.zsl.org\/about-zsl\/policies\/safeguarding-policy)\n- [Website Accessibility](https:\/\/www.zsl.org\/about-zsl\/policies\/website-accessibility)\n\n## Get animals in your inbox\\!\nSubscribe to email updates from ZSL\n\n[SIGN UP](https:\/\/www.londonzoo.org\/zoo-stories\/newsletter-signup)\n\nConnect With Us\n\n- [![Registered with Fundraising Regulator](data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![Registered with Fundraising Regulator](https:\/\/www.londonzoo.org\/_next\/image?url=%2F_next%2Fstatic%2Fmedia%2Ffundraising-logo.4f42ad24.png&w=384&q=75)](http:\/\/www.fundraisingregulator.org.uk\/)\n- [![European Association of Zoos and Aquaria](data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![European Association of Zoos and Aquaria](https:\/\/www.londonzoo.org\/_next\/image?url=%2F_next%2Fstatic%2Fmedia%2Feaza.adb29468.png&w=128&q=75)](https:\/\/www.eaza.net\/)\n- [![British and Irish Association of Zoos and Aquariums](data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![British and Irish Association of Zoos and Aquariums](https:\/\/www.londonzoo.org\/_next\/image?url=%2F_next%2Fstatic%2Fmedia%2Fblaza.c4e094c7.png&w=128&q=75)](https:\/\/biaza.org.uk\/)\n\nZoological Society of London is incorporated by Royal Charter with Company Number RC000749. Registered Charity in England and Wales number 208728. Registered address: Regent's Park, London, England NW1 4RY","attrs_readable_markdown":"## Reduced price London Zoo tickets\nWe want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives.\n\nTo help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price.\n\n#### Universal Credit tickets\nWe know how hard things are for many families on low incomes right now, and we want to do what we can to help.\n\n#### Who is eligible for universal credit tickets?\nWe have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance.\n\nThese tickets are **only** available to purchase online in advance, for up to six people per household (all living at the same address). **Under 3’s go free and do not need to book** – but must be accompanied by an adult with a booked ticket.\n\nThese tickets **must be** [**booked online in advance**](https:\/\/my.londonzoo.org\/events\/?kid=33&view=calendar) of your visit, as only full price tickets are available to buy at the gate.\n\nIf you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife.\n\n[Find out how we spend your donations](https:\/\/www.londonzoo.org\/support-us\/donate\/how-we-spend-your-donations-at-zsl \"How we spend your donations at ZSL\")\n\nWe allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals.\n\n[Book universal credit tickets](https:\/\/my.londonzoo.org\/events\/?kid=33&view=calendar)\n\nIf reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please **do not travel to the zoo without a ticket** even if you are eligible for reduced price entry.\n\n#### What you need to bring - proof of eligibility\nYou will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your **Universal Credit portal** or by bringing your **proof of benefit letter** (one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show **photographic ID**.\n\n[How to get a proof of benefits letter](https:\/\/secure.dwp.gov.uk\/get-a-proof-of-benefit-letter\/)\n\nUnfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility.\n\n**The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times.**\n\n### **Good to know**\nWe know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink.\n\nOur shops sell keepsakes and souvenirs from as little as £1.\n\nOur Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that:\n\n- Your food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet.\n- We have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’.\n- The homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help.\n\nYou'll find our full Terms and Conditions of entry [here](https:\/\/www.londonzoo.org\/policies\/london-zoo-terms-and-conditions \"London Zoo Terms and Conditions\").\n\n*Important notes:*\n\n- *Please book online in advance to avoid disappointment*\n- *Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.*\n- *We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only.*\n## **Frequently asked questions**","meta_canonical":null,"ml_categories_json":"{\"\/Pets_and_Animals\":692,\"\/Pets_and_Animals\/Wildlife\":588,\"\/Travel_and_Transportation\":312,\"\/Travel_and_Transportation\/Tourist_Destinations\":285,\"\/Travel_and_Transportation\/Tourist_Destinations\/Zoos,_Aquariums_and_Preserves\":280,\"\/Shopping\":233}","ml_types_json":"{\"\/Core_Page\":419,\"\/Core_Page\/Services_Page\":324}","ml_intent_types_json":"{\"Transactional\":847,\"Commercial\":186}","meta_language":"en","attrs_author":null,"attrs_publish_time":0,"attrs_original_publish_time":1686336668,"attrs_is_republished":0,"attrs_nr_words":"1533","attrs_boilerpipe_nr_words":"792","body_ext_links_number":28,"body_int_links_number":57,"meta_nofollow":0,"meta_noarchive":0,"props_was_rendered":0,"src_redirect":"","download_time_msec":154,"download_ttfb_msec":86,"download_size":24796}

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Reduced price London Zoo tickets We want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives. To help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price. Universal Credit tickets We know how hard things are for many families on low incomes right now, and we want to do what we can to help. Who is eligible for universal credit tickets? We have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance. These tickets are only available to purchase online in advance, for up to six people per household (all living at the same address). Under 3’s go free and do not need to book – but must be accompanied by an adult with a booked ticket. These tickets must be booked online in advance of your visit, as only full price tickets are available to buy at the gate. If you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife. Find out how we spend your donations We allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals. Book universal credit tickets If reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please do not travel to the zoo without a ticket even if you are eligible for reduced price entry. What you need to bring - proof of eligibility You will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your Universal Credit portal or by bringing your proof of benefit letter (one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show photographic ID . How to get a proof of benefits letter Unfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility. The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times. Good to know We know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink. Our shops sell keepsakes and souvenirs from as little as £1. Our Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that: Your food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet. We have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’. The homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help. You'll find our full Terms and Conditions of entry here . Important notes: Please book online in advance to avoid disappointment Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance. We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only. Frequently asked questions

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menu [![London Zoo Home](https://www.londonzoo.org/Logo/London-zoo-logo-mobile.svg)](https://www.londonzoo.org/)[Tickets](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets) Plan Your Visit What's Here Membership Zoo Stories Education Support Us *** [Conservation](https://www.londonzoo.org/conservation "Conservation")[Shop](https://shop.zsl.org/ "Shop") *** [ZSL](https://www.zsl.org/)[Whipsnade Zoo](https://www.whipsnadezoo.org/) Back [Buy Tickets](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets)[Zoo Experiences](https://www.londonzoo.org/plan-your-visit/zoo-experiences)[Gift Vouchers](https://www.londonzoo.org/plan-your-visit/london-zoo-gift-vouchers)[Events](https://www.londonzoo.org/plan-your-visit/events)[Opening Times](https://www.londonzoo.org/plan-your-visit/opening-times)[Getting Here](https://www.londonzoo.org/plan-your-visit/how-to-get-to-london-zoo)[Food & Drink](https://www.londonzoo.org/plan-your-visit/food-and-drink)[Accessibility](https://www.londonzoo.org/plan-your-visit/accessibility)[More Visit Information](https://www.londonzoo.org/plan-your-visit/more-info) *** [All Plan Your Visit](https://www.londonzoo.org/plan-your-visit) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) Back [Mobile App](https://www.londonzoo.org/whats-here/london-zoo-app)[Zoo Map](https://www.londonzoo.org/whats-here/london-zoo-map)[Animals](https://www.londonzoo.org/whats-here/animals)[Habitats](https://www.londonzoo.org/whats-here/habitats)[Daily Talks](https://www.londonzoo.org/whats-here/today-at-london-zoo)[Play Areas](https://www.londonzoo.org/whats-here/play-areas-0)[ZSL Library](https://www.londonzoo.org/whats-here/zsl-library) *** [All What's Here](https://www.londonzoo.org/whats-here) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) Back [Buy a Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership)[Gold Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/gold-membership)[Silver Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/silver-membership)[Gift Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/gift-membership)[Upgrade Zoo Tickets](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/upgrading-zoo-tickets-membership)[Supporter Login](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/membership-login)[Half Price Tickets](https://www.londonzoo.org/plan-your-visit/london-zoo-membership/how-redeem-your-half-price-zoo-tickets)[Fellowship](https://www.zsl.org/support-us/fellowship)[Patronage](https://www.zsl.org/support-us/zsl-patronage) *** [All Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) Back [Latest News](https://www.londonzoo.org/zoo-stories/news)[Stories from the Zoo](https://www.londonzoo.org/zoo-stories/blog)[Our Conservation](https://www.londonzoo.org/conservation)[History of London Zoo](https://www.londonzoo.org/zoo-stories/history-of-london-zoo)[About Us](https://www.londonzoo.org/about-us)[Sign-up For Emails](https://www.londonzoo.org/zoo-stories/newsletter-signup)[ZSL's 200th](https://www.zsl.org/200) *** [All Zoo Stories](https://www.londonzoo.org/zoo-stories) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) Back [Book an Educational Trip](https://www.londonzoo.org/education/educational-trips-london-zoo)[Education Access Scheme](https://www.londonzoo.org/education/education-access-scheme)[Learning Outside the Zoo](https://www.londonzoo.org/education/supporting-learning-outside-zoo)[Events & Activities](https://www.londonzoo.org/education/events-activities)[Teacher Education](https://www.londonzoo.org/education/teacher-hub)[Sign-up For Emails](https://www.londonzoo.org/education/sign-our-education-mailing-list) *** [All Schools](https://www.londonzoo.org/education) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) Back [Donate](https://www.londonzoo.org/support-us/donate-london-zoo)[Membership](https://www.londonzoo.org/plan-your-visit/london-zoo-membership)[Wildlife Winners Lottery](https://www.londonzoo.org/support-us/lottery)[Fundraise](https://www.londonzoo.org/support-us/fundraising)[Run Wild](https://www.londonzoo.org/plan-your-visit/events/run-wild-london-zoo)[Adopt An Animal](https://shop.zsl.org/collections/adoption-animal)[Business and Commercial](https://www.londonzoo.org/support-us/business-and-commercial) *** [All Support Us](https://www.londonzoo.org/support-us) *** [Conservation](https://www.londonzoo.org/conservation)[Shop](https://shop.zsl.org/) ![](https://cms.londonzoo.org/sites/default/files/styles/responsive/public/1920/3094/1/2023-01/ZSLpenguinbeach-46.jpg.webp) Reduced price tickets # Universal Credit Tickets to London Zoo [Book Universal Credit tickets](https://my.londonzoo.org/events/?kid=33&view=calendar)[Information for organisations](https://www.londonzoo.org/plan-your-visit/community-access-scheme) ## Reduced price London Zoo tickets We want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives. To help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price. #### Universal Credit tickets We know how hard things are for many families on low incomes right now, and we want to do what we can to help. #### Who is eligible for universal credit tickets? We have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance. These tickets are **only** available to purchase online in advance, for up to six people per household (all living at the same address). **Under 3’s go free and do not need to book** – but must be accompanied by an adult with a booked ticket. These tickets **must be** [**booked online in advance**](https://my.londonzoo.org/events/?kid=33&view=calendar) of your visit, as only full price tickets are available to buy at the gate. If you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife. [Find out how we spend your donations](https://www.londonzoo.org/support-us/donate/how-we-spend-your-donations-at-zsl "How we spend your donations at ZSL") We allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals. [Book universal credit tickets](https://my.londonzoo.org/events/?kid=33&view=calendar) If reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please **do not travel to the zoo without a ticket** even if you are eligible for reduced price entry. #### What you need to bring - proof of eligibility You will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your **Universal Credit portal** or by bringing your **proof of benefit letter** (one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show **photographic ID**. [How to get a proof of benefits letter](https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/) Unfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility. **The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times.** #### ### **Good to know** We know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink. Our shops sell keepsakes and souvenirs from as little as £1. Our Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that: - Your food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet. - We have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’. - The homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help. You'll find our full Terms and Conditions of entry [here](https://www.londonzoo.org/policies/london-zoo-terms-and-conditions "London Zoo Terms and Conditions"). *Important notes:* - *Please book online in advance to avoid disappointment* - *Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.* - *We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only.* ## **Frequently asked questions** [Why aren't these tickets available to more people?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-1) To qualify for access our reduced price tickets you must be currently receiving Universal Credit. If you are not eligible for this initiative, you may be able to access other reduced price tickets through our [Community Access Scheme which helps a range of community groups access our Zoos](https://www.londonzoo.org/plan-your-visit/community-access-scheme "Community Access Scheme") including those with disabilities and older people at risk of isolation, through partner charities. [Why are you able to offer cheap London Zoo tickets?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-2) As a charity, we were able to launch a scheme offering reduced price tickets to people who meet the Help for Households criteria, thanks to a grant which we were awarded by the National Lottery Heritage Fund. We were delighted so many people were able to visit the zoo using the original scheme, helping us to connect more people with nature. We have extended the scheme while we seek partners to help us realise our longer term vision for it. Visitors to the zoo directly fund [our conservation work](https://www.londonzoo.org/conservation "Conservation"), which is why we are appealing to those who can afford it to add a voluntary 10% donation on tickets. If you’re a UK taxpayer Gift Aid can also be claimed on top of every pound you spend, meaning we can reclaim tax from the government – an additional 25p for every £1 **at no extra cost to you.** [Can I book a carer ticket with my Universal Credit Tickets?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-3) Any disabled visitor is entitled to one free carer, but this ticket does not need to be booked in advance. The ticket is issued on arrival at the entrance, and you will need to show the relevant disability documentation. [My ticket says 11am/1pm, do I have to be there for that exact time?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-4) You are not required to enter the Zoo at the exact time on your ticket, but you can enter the zoo between the time stated on your ticket and one hour before closing time. Closing time on selected dates may be affected by special events, check our opening times [**here**](https://www.londonzoo.org/plan-your-visit/opening-times "Opening Times"). [The tickets are under my name, can someone else use these?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-5) You can pass these tickets onto another person to use but they also must be eligible for universal credit tickets and will be required to show relevant proof upon arrival. [I have an child Under 3, how do I book for them?](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets/universal-credit-tickets#item-6) Under 3’s go free and you do not need to book a ticket for them, but must be accompanied by an adult with a booked ticket. Share this page ##### London Zoo is part of ZSL, an international science-driven conservation charity, working to restore wildlife in the UK and around the world. Also visit [Whipsnade Zoo](https://www.whipsnadezoo.org/), a ZSL conservation zoo. [Useful Links](https://www.londonzoo.org/node/1) - [Book Tickets](https://www.londonzoo.org/plan-your-visit/london-zoo-tickets) - [Become a Member](https://www.londonzoo.org/plan-your-visit/london-zoo-membership) - [Contact Us](https://www.londonzoo.org/about-us/contact-london-zoo) - [Plan Your Visit](https://www.londonzoo.org/plan-your-visit) - [What's Here](https://www.londonzoo.org/whats-here) - [Latest News](https://www.londonzoo.org/zoo-stories) - [Conservation](https://www.londonzoo.org/conservation) - [Education](https://www.londonzoo.org/education) - [Support Us](https://www.londonzoo.org/support-us) - [Online Shop](https://shop.zsl.org/) - [Working at ZSL](https://www.londonzoo.org/about-us/working-at-london-zoo) - [ZSL Library](https://www.londonzoo.org/whats-here/zsl-library) [Site Information](https://www.londonzoo.org/policies/london-zoo-terms-and-conditions) - [Privacy Policy](https://www.zsl.org/about-zsl/policies/zsl-privacy-policy) - [Terms & Conditions](https://www.londonzoo.org/policies/london-zoo-terms-and-conditions) - [FAQs](https://www.londonzoo.org/plan-your-visit/frequently-asked-questions) - [Cookie Information](https://www.zsl.org/about-zsl/policies/cookie-policy) - [Complaint Policy](https://www.zsl.org/about-zsl/policies/complaint-policy) - [Sitemap](https://www.londonzoo.org/sitemap.xml) - [Modern Slavery Statement](https://www.zsl.org/about-zsl/policies/modern-slavery-statement) - [Equality & Diversity Policy](https://www.zsl.org/about-zsl/policies/zsl-equality-and-diversity-policy) - [Safeguarding at ZSL & our Zoos](https://www.zsl.org/about-zsl/policies/safeguarding-policy) - [Website Accessibility](https://www.zsl.org/about-zsl/policies/website-accessibility) ## Get animals in your inbox\! Subscribe to email updates from ZSL [SIGN UP](https://www.londonzoo.org/zoo-stories/newsletter-signup) Connect With Us - [![Registered with Fundraising Regulator](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![Registered with Fundraising Regulator](https://www.londonzoo.org/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Ffundraising-logo.4f42ad24.png&w=384&q=75)](http://www.fundraisingregulator.org.uk/) - [![European Association of Zoos and Aquaria](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![European Association of Zoos and Aquaria](https://www.londonzoo.org/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Feaza.adb29468.png&w=128&q=75)](https://www.eaza.net/) - [![British and Irish Association of Zoos and Aquariums](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7) ![British and Irish Association of Zoos and Aquariums](https://www.londonzoo.org/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fblaza.c4e094c7.png&w=128&q=75)](https://biaza.org.uk/) Zoological Society of London is incorporated by Royal Charter with Company Number RC000749. Registered Charity in England and Wales number 208728. Registered address: Regent's Park, London, England NW1 4RY

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## Reduced price London Zoo tickets We want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals which live at London Zoo, connect with nature and help us create a world where wildlife thrives. To help people who might find cost or other challenges a barrier to visiting London Zoo, our Universal Credit tickets provide entry at a reduced price. #### Universal Credit tickets We know how hard things are for many families on low incomes right now, and we want to do what we can to help. #### Who is eligible for universal credit tickets? We have made reduced price tickets to London Zoo available for those currently receiving Universal Credit, Pension Credit, Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker’s Allowance. These tickets are **only** available to purchase online in advance, for up to six people per household (all living at the same address). **Under 3’s go free and do not need to book** – but must be accompanied by an adult with a booked ticket. These tickets **must be** [**booked online in advance**](https://my.londonzoo.org/events/?kid=33&view=calendar) of your visit, as only full price tickets are available to buy at the gate. If you can afford to spend a little bit more on your ticket, please consider adding a voluntary 10% donation on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife. [Find out how we spend your donations](https://www.londonzoo.org/support-us/donate/how-we-spend-your-donations-at-zsl "How we spend your donations at ZSL") We allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals. [Book universal credit tickets](https://my.londonzoo.org/events/?kid=33&view=calendar) If reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please **do not travel to the zoo without a ticket** even if you are eligible for reduced price entry. #### What you need to bring - proof of eligibility You will need to bring proof of eligibility with you and show this when you present your ticket(s) to our friendly staff at the admissions gate. This can either be by logging into your **Universal Credit portal** or by bringing your **proof of benefit letter** (one proof per household). To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show **photographic ID**. [How to get a proof of benefits letter](https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/) Unfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility. **The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times.** ### **Good to know** We know that travel and food & drink can really add up on a day out. We have wonderful restaurants, cafes and refreshments areas in our zoos, but if you are on a budget you are welcome to bring your own food and drink. Our shops sell keepsakes and souvenirs from as little as £1. Our Zoos may differ from others, so if it’s your first time at our Zoos it’s good to know that: - Your food is for humans only! We don’t allow visitors to bring food for our animals. For their wellbeing, they all have a very specialist controlled diet. - We have talks, but not ‘shows’. We want our visitors to enjoy and learn about our precious animals, and for the species we look after to have as natural wild behaviour as possible. So, you can enjoy fun and informative short talks from our presenters throughout the day – but we don’t ask our animals to participate in ‘shows’. - The homes we build for our animals are carefully designed to provide places for them to explore, rest and, yes, sometimes to hide if they’re feeling shy! You’re sure to see a whole host of amazing animals during your day, but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help. You'll find our full Terms and Conditions of entry [here](https://www.londonzoo.org/policies/london-zoo-terms-and-conditions "London Zoo Terms and Conditions"). *Important notes:* - *Please book online in advance to avoid disappointment* - *Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.* - *We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only.* ## **Frequently asked questions**

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2023-06-09 18:51:08 (2 years ago)

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