🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 188 (from laksa120)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa188.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical, ml_categories_json AS ml_categories_json, ml_types_json AS ml_types_json, ml_intent_types_json AS ml_intent_types_json, meta_language AS meta_language, attrs_author AS attrs_author, ifNull(toUnixTimestamp(attrs_publish_time), 0) AS attrs_publish_time, ifNull(toUnixTimestamp(attrs_original_publish_time), 0) AS attrs_original_publish_time, ifNull(attrs_is_republished, 0) AS attrs_is_republished, ifNull(attrs_nr_words, 0) AS attrs_nr_words, ifNull(attrs_boilerpipe_nr_words, 0) AS attrs_boilerpipe_nr_words, ifNull(body_ext_links_number, 0) AS body_ext_links_number, ifNull(body_int_links_number, 0) AS body_int_links_number, ifNull(meta_nofollow, 0) AS meta_nofollow, ifNull(meta_noarchive, 0) AS meta_noarchive, ifNull(props_was_rendered, 0) AS props_was_rendered, ifNull(src_redirect, \'\') AS src_redirect, ifNull(download_time_msec, 0) AS download_time_msec, ifNull(download_ttfb_msec, 0) AS download_ttfb_msec, ifNull(download_size, 0) AS download_size FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.hsbc.co.uk/help/security-centre/cryptocurrency-fraud-real-life-story/\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.hsbc.co.uk/help/security-centre/cryptocurrency-fraud-real-life-story/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/","crawl_time":1776931613,"first_indexed_time":1666238953,"http_code":200,"src_unparsed":"uk,co,hsbc!www,\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/ s443","src_root_hash":"4645315167414006588","history_drop_reason":null,"meta_title":"How To Avoid Cryptocurrency Scams | Banking Scams - HSBC UK","meta_descriptions":["Read the story of how one HSBC customer lost £300,000 after falling victim to a cryptocurrency scam. Beware of fraudsters impersonating celebrities on social media to make their offer look authentic."],"attrs_boilerpipe_text":null,"attrs_markdown":"[Our website doesn't support your browser so please upgrade](https:\/\/support.microsoft.com\/en-gb\/windows\/internet-explorer-downloads-d49e1f0d-571c-9a7b-d97e-be248806ca70).\n\n- [Skip page header and navigation](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/#top-of-content)\n- [Personal](https:\/\/www.hsbc.co.uk\/)\n- [Private](https:\/\/www.privatebanking.hsbc.com\/about-us\/?vid=019db960b040000bb2de03867bde00042005103a00590_uk&sid=1776931614784)\n- [Business](https:\/\/www.business.hsbc.uk\/en-gb)\n- [Corporate](https:\/\/www.business.hsbc.uk\/en-gb\/corporate)\n\n- Language English\n- [Register](https:\/\/www.hsbc.co.uk\/register\/)\n- [Back to my accounts](https:\/\/www.hsbc.co.uk\/online\/dashboard\/)\n- [Log on](https:\/\/www.hsbc.co.uk\/online\/dashboard\/)   [Log off](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/#cpi)\n\n[![HSBC UK](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/logos\/hsbc-uk.svg)](https:\/\/www.hsbc.co.uk\/)\n\n- Banking  Accounts & services\n  [Current accounts](https:\/\/www.hsbc.co.uk\/current-accounts\/)\n  \n  - [Premier Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/premier\/)\n  - [Bank Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/bank-account\/)\n  - [Advance Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/advance\/)\n  - [Student Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/student\/)\n  - [International Student Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/international-student\/)\n  - [Children's Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/children\/)\n  - [Private Banking Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/jade\/private-bank\/)\n  - [Business accounts](https:\/\/www.business.hsbc.uk\/en-gb\/products-and-solutions\/business-accounts)\n  - [See all current accounts](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/)\n  \n  [Savings accounts](https:\/\/www.hsbc.co.uk\/savings\/)\n  \n  - [Fixed Rate Cash ISA](https:\/\/www.hsbc.co.uk\/savings\/products\/fixed-rate-isa\/)\n  - [Online Bonus Saver](https:\/\/www.hsbc.co.uk\/savings\/products\/online-bonus-saver\/)\n  - [Regular Savings Account](https:\/\/www.hsbc.co.uk\/savings\/products\/regular-saver\/)\n  - [Loyalty Cash ISA](https:\/\/www.hsbc.co.uk\/savings\/products\/cash-isa\/)\n  - [Fixed Rate Savings Account](https:\/\/www.hsbc.co.uk\/savings\/products\/fixed-rate\/)\n  - [Children's savings account](https:\/\/www.hsbc.co.uk\/savings\/products\/mysavings\/)\n  - [Easy access savings accounts](https:\/\/www.hsbc.co.uk\/savings\/easy-access-accounts\/)\n  - [Compare savings accounts](https:\/\/www.hsbc.co.uk\/savings\/compare\/)\n  - [See all savings accounts](https:\/\/www.hsbc.co.uk\/savings\/products\/)\n  \n  [International services](https:\/\/www.hsbc.co.uk\/international\/)\n  \n  - [Global Money Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/global-money\/)\n  - [Using your card outside the UK](https:\/\/www.hsbc.co.uk\/international\/using-your-card-abroad\/)\n  - [Travel Money](https:\/\/www.hsbc.co.uk\/international\/travel-money\/)\n  - [International payments](https:\/\/www.hsbc.co.uk\/international\/money-transfer\/)\n  - [Currency Account](https:\/\/www.hsbc.co.uk\/international\/currency-account\/)\n  - [Opening an account outside the UK](https:\/\/www.hsbc.co.uk\/international\/overseas-account-opening\/)\n  - [Open a UK account](https:\/\/www.hsbc.co.uk\/international\/apply-for-a-uk-account\/)\n  - [See all international services](https:\/\/www.hsbc.co.uk\/international\/)\n  \n  ## Already banking with us?\n  - [Existing customers](https:\/\/www.hsbc.co.uk\/current-accounts\/existing-customers\/)\n  - [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  - [Manage your account](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  - [Mobile banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/)\n  - [Online banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/online-banking\/)\n  - [Overdrafts](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdrafts\/)\n  - [Overdraft calculator](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdraft-calculator\/)\n  - [Overdraft repayment calculator](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdraft-calculator\/repayment\/)\n- Borrowing  Short & long-term\n  [Credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/)\n  \n  - [Balance transfer credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/balance-transfer-credit-cards\/)\n  - [Purchase cards](https:\/\/www.hsbc.co.uk\/credit-cards\/purchase-credit-cards\/)\n  - [Rewards cards](https:\/\/www.hsbc.co.uk\/credit-cards\/rewards-credit-cards\/)\n  - [Credit building cards](https:\/\/www.hsbc.co.uk\/credit-cards\/credit-builder-credit-cards\/)\n  - [Premier cards](https:\/\/www.hsbc.co.uk\/credit-cards\/premier-credit-cards\/)\n  - [Ways to borrow](https:\/\/www.hsbc.co.uk\/loans\/ways-to-borrow\/)\n  - [Credit card eligibility checker](https:\/\/www.hsbc.co.uk\/credit-cards\/eligibility-checker\/)\n  - [See all credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/products\/)\n  \n  [Loans](https:\/\/www.hsbc.co.uk\/loans\/)\n  \n  - [Personal Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/personal\/)\n  - [Premier Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/premier\/)\n  - [Car Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/car-loan\/)\n  - [Home Improvement Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/home-improvements\/)\n  - [Top up your loan](https:\/\/www.hsbc.co.uk\/loans\/products\/top-up-loans\/)\n  - [Ways to borrow](https:\/\/www.hsbc.co.uk\/loans\/ways-to-borrow\/)\n  - [Debt Consolidation Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/debt-consolidation\/)\n  - [HSBC Flexipay](https:\/\/www.hsbc.co.uk\/loans\/flexipay\/)\n  - [See all loans](https:\/\/www.hsbc.co.uk\/loans\/)\n  \n  [Mortgages](https:\/\/www.hsbc.co.uk\/mortgages\/)\n  \n  - [Find a mortgage deal](https:\/\/www.hsbc.co.uk\/mortgages\/finder\/)\n  - [Switch your mortgage rate](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/switch\/)\n  - [Remortgage to HSBC](https:\/\/www.hsbc.co.uk\/mortgages\/move-your-mortgage\/)\n  - [First-time buyers](https:\/\/www.hsbc.co.uk\/mortgages\/first-time-buyers\/)\n  - [Get a decision in principle](https:\/\/www.hsbc.co.uk\/mortgages\/decision-in-principle\/)\n  - [Moving home](https:\/\/www.hsbc.co.uk\/mortgages\/moving-home\/)\n  - [Mortgage rates](https:\/\/www.hsbc.co.uk\/mortgages\/our-rates\/)\n  - [Mortgage calculators](https:\/\/www.hsbc.co.uk\/mortgages\/calculators\/)\n  - [Continue my application](https:\/\/www.hsbc.co.uk\/mortgages\/application-in-progress\/)\n  \n  ## Already borrowing with us?\n  - [Mortgage Charter](https:\/\/www.hsbc.co.uk\/mortgages\/cost-of-living-support\/)\n  - [Manage your existing mortgage](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/)\n  - [Pay off your mortgage](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/redemption\/)\n  - [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  - [Manage your credit card](https:\/\/www.hsbc.co.uk\/credit-cards\/existing-customers\/)\n  - [Credit card instalment plans](https:\/\/www.hsbc.co.uk\/credit-cards\/instalment-plans\/)\n  - [Credit card fees and rates](https:\/\/www.hsbc.co.uk\/credit-cards\/fees\/)\n  - [Base rate information](https:\/\/www.hsbc.co.uk\/help\/bank-of-england-base-rate\/)\n- Investing  Products & planning\n  [Investing](https:\/\/www.hsbc.co.uk\/investments\/)\n  \n  - [Stocks & shares ISA](https:\/\/www.hsbc.co.uk\/investments\/isas\/)\n  - [Invest in funds](https:\/\/www.hsbc.co.uk\/investments\/funds\/)\n  - [Investment calculator](https:\/\/www.hsbc.co.uk\/wealth\/investment-calculator\/)\n  - [Ready-made portfolios](https:\/\/www.hsbc.co.uk\/investments\/products\/hsbc-global-strategy-portfolios\/)\n  - [Invest in shares](https:\/\/www.hsbc.co.uk\/investments\/products\/invest-direct\/)\n  - [New to investing?](https:\/\/www.hsbc.co.uk\/investments\/new-to-investing\/)\n  \n  [Advice](https:\/\/www.hsbc.co.uk\/investments\/advice\/)\n  \n  - [Financial advice](https:\/\/www.hsbc.co.uk\/investments\/advice\/financial-advice\/)\n  - [Premier investment management](https:\/\/www.hsbc.co.uk\/investments\/advice\/premier-investment-management-service\/)\n  - [Protection advice](https:\/\/www.hsbc.co.uk\/insurance\/protection-advice\/)\n  \n  [Retirement](https:\/\/www.hsbc.co.uk\/retirement\/)\n  \n  - [Retirement calculator](https:\/\/retirementcalculator.hsbc.co.uk\/)\n  - [Investing for retirement](https:\/\/www.hsbc.co.uk\/retirement\/investing-for-retirement\/)\n  \n  [Wealth planning](https:\/\/www.hsbc.co.uk\/wealth\/planning\/)\n  \n  - [Wealth Insights](https:\/\/www.hsbc.co.uk\/wealth\/insights\/)\n  - [Future Planner](https:\/\/www.hsbc.co.uk\/wealth\/planning\/future-planner\/)\n  - [Investment goals](https:\/\/www.hsbc.co.uk\/investments\/learn-to-invest-in-6-steps\/)\n  - [Children's education calculator](https:\/\/www.hsbc.co.uk\/wealth\/education-calculator\/)\n  - [Your financial action plan](https:\/\/www.hsbc.co.uk\/investments\/financial-action-plan\/)\n  \n  ## Already investing with us?\n  - [Global Investment Centre](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/global-investment-centre\/)\n  - [Child Trust Fund](https:\/\/www.hsbc.co.uk\/investments\/products\/child-trust-fund\/)\n  - [How to use InvestDirect](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/invest-direct\/)\n  - [Manage your investments](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/)\n  - [Onshore Investment Bond](https:\/\/www.hsbc.co.uk\/investments\/products\/onshore-investment-bond\/)\n  - [Manage your personal pension](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/self-invested-personal-pension\/)\n  - [Flexible Retirement Account](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/flexible-retirement-account\/)\n  - [Buy \/ manage funds on the app](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/manage-funds-on-the-app\/)\n- Insurance  Property & family\n  [Insurance](https:\/\/www.hsbc.co.uk\/insurance\/)\n  \n  - [Home Insurance](https:\/\/www.hsbc.co.uk\/insurance\/home\/)\n  - [Contents Insurance](https:\/\/www.hsbc.co.uk\/insurance\/products\/contents\/)\n  - [Travel Insurance](https:\/\/www.hsbc.co.uk\/insurance\/travel\/)\n  - [Small Business Insurance](https:\/\/www.business.hsbc.uk\/en-gb\/products-and-solutions\/insurance)\n  - [See all insurance](https:\/\/www.hsbc.co.uk\/insurance\/products\/)\n  \n  [Life](https:\/\/www.hsbc.co.uk\/insurance\/life\/)\n  \n  - [Life Cover](https:\/\/www.hsbc.co.uk\/insurance\/products\/life-cover\/)\n  - [Critical Illness Cover](https:\/\/www.hsbc.co.uk\/insurance\/products\/critical-illness-cover\/)\n  - [Protection advice](https:\/\/www.hsbc.co.uk\/insurance\/protection-advice\/)\n  - [See all life insurance](https:\/\/www.hsbc.co.uk\/insurance\/life\/)\n  \n  ## Claims\n  - [Home Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/home\/claims\/)\n  - [Life Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/life\/claims\/)\n  - [Travel Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/travel\/claims\/)\n  - [Aspects Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/products\/aspects\/claims\/)\n  - [Premier Travel Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/travel\/claims\/)\n  \n  ## Already insured by us?\n  - [Home Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/home\/claims\/)\n  - [Life Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/life\/claims\/)\n  - [Premier Travel support](https:\/\/www.hsbc.co.uk\/insurance\/products\/premier-travel\/)\n  - [Aspects Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/products\/aspects\/)\n- Wellbeing  Financial health & support\n  [Financial fitness](https:\/\/www.hsbc.co.uk\/financial-fitness\/)\n  \n  - [Financial health tools & webinars](https:\/\/www.hsbc.co.uk\/financial-fitness\/fitness-score\/)\n  - [Everyday budgeting](https:\/\/www.hsbc.co.uk\/financial-fitness\/everyday-budgeting\/)\n  - [Managing debt](https:\/\/www.hsbc.co.uk\/financial-fitness\/managing-debt\/)\n  - [Growing your money](https:\/\/www.hsbc.co.uk\/financial-fitness\/growing-your-money\/)\n  - [Staying safe and secure](https:\/\/www.hsbc.co.uk\/help\/security-centre\/)\n  - [Learning about money](https:\/\/www.hsbc.co.uk\/financial-education\/)\n  \n  ## New beginnings\n  - [Help pay for your wedding](https:\/\/www.hsbc.co.uk\/loans\/products\/wedding-loan\/)\n  - [Children's investment accounts](https:\/\/www.hsbc.co.uk\/investments\/saving-for-children\/)\n  - [Planning for retirement](https:\/\/www.hsbc.co.uk\/retirement\/)\n  - [Buying your first home](https:\/\/www.hsbc.co.uk\/mortgages\/first-time-buyers\/)\n  - [Moving abroad](https:\/\/www.hsbc.co.uk\/international\/moving-abroad\/)\n  - [Going to uni](https:\/\/www.hsbc.co.uk\/students\/)\n  \n  [Life events](https:\/\/www.hsbc.co.uk\/help\/life-events\/)\n  \n  - [Bereavement support](https:\/\/www.hsbc.co.uk\/help\/life-events\/bereavement\/)\n  - [Assisting someone with their money](https:\/\/www.hsbc.co.uk\/help\/life-events\/assisting-someone-with-their-money\/)\n  - [Separation](https:\/\/www.hsbc.co.uk\/help\/life-events\/separation\/)\n  - [Losing your job](https:\/\/www.hsbc.co.uk\/help\/life-events\/unexpected-change\/redundancy\/)\n  - [Power of Attorney](https:\/\/www.hsbc.co.uk\/help\/life-events\/poa\/)\n  - [Mental health and support](https:\/\/www.hsbc.co.uk\/accessibility\/mental-health-and-support\/)\n  - [Tell us your support needs](https:\/\/www.hsbc.co.uk\/accessibility\/tell-us-your-needs\/)\n  \n  [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  \n  - [How we can help](https:\/\/www.hsbc.co.uk\/help\/money-worries\/how-we-can-help\/)\n  - [Mortgage payment support](https:\/\/www.hsbc.co.uk\/help\/money-worries\/mortgage-payments\/)\n  - [Financial and domestic abuse](https:\/\/www.hsbc.co.uk\/help\/money-worries\/financial-abuse\/)\n  - [Rising cost of living](https:\/\/www.hsbc.co.uk\/financial-fitness\/rising-cost-of-living\/)\n  - [Support for gambling](https:\/\/www.hsbc.co.uk\/help\/card-support\/gambling-restrictions\/)\n- Help  Service & security\n  [Managing your account](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  \n  - [Rising cost of living](https:\/\/www.hsbc.co.uk\/financial-fitness\/rising-cost-of-living\/)\n  - [Ways to bank](https:\/\/www.hsbc.co.uk\/ways-to-bank\/)\n  - [Card support](https:\/\/www.hsbc.co.uk\/help\/card-support\/)\n  - [Making payments](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/making-payments\/)\n  - [Set up or cancel a Direct Debit](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/how-to-set-up-a-direct-debit\/)\n  - [Set up or cancel a standing order](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/how-to-set-up-standing-order\/)\n  - [Query a transaction](https:\/\/www.hsbc.co.uk\/help\/card-support\/dispute-transaction\/)\n  \n  [Fraud and security](https:\/\/www.hsbc.co.uk\/help\/security-centre\/)\n  \n  - [Secure Key](https:\/\/www.hsbc.co.uk\/help\/security-centre\/secure-key\/)\n  - [Latest scams](https:\/\/www.hsbc.co.uk\/help\/security-centre\/latest-scam-warnings\/)\n  - [Fraud guide](https:\/\/www.hsbc.co.uk\/help\/security-centre\/fraud-guide\/)\n  - [Received a text?](https:\/\/www.hsbc.co.uk\/help\/security-centre\/received-a-text\/)\n  - [Our Digital Security Promise](https:\/\/www.hsbc.co.uk\/help\/security-centre\/digital-security-promise\/)\n  - [Verify your ID online](https:\/\/www.hsbc.co.uk\/help\/security-centre\/verification\/)\n  - [HSBC Safeguard](https:\/\/www.hsbc.co.uk\/help\/security-centre\/hsbc-safeguard\/)\n  \n  [Digital banking](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  \n  - [Register for digital banking](https:\/\/www.hsbc.co.uk\/register\/)\n  - [Mobile banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/)\n  - [Online banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/online-banking\/)\n  - [Digital banking help tool](https:\/\/www.hsbc.co.uk\/help\/digital-banking-help-tool\/)\n  - [Banking from home](https:\/\/www.hsbc.co.uk\/current-accounts\/banking-at-home\/)\n  - [Mobile cheque deposit](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/cheque-deposit\/)\n  - [Reset your log on details](https:\/\/www.hsbc.co.uk\/help\/security-centre\/lost-your-details\/)\n  - [Mobile money management](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/money-management\/)\n  \n  [Help](https:\/\/www.hsbc.co.uk\/help\/)\n  \n  - [Service status](https:\/\/www.hsbc.co.uk\/service-status\/)\n  - [Find a branch or access to cash](https:\/\/www.hsbc.co.uk\/branch-finder\/)\n  - [Feedback and complaints](https:\/\/www.hsbc.co.uk\/help\/feedback-and-complaints\/)\n  - [Bank of England base rate](https:\/\/www.hsbc.co.uk\/help\/bank-of-england-base-rate\/)\n  - [Accessibility and disability](https:\/\/www.hsbc.co.uk\/accessibility\/)\n  - [HSBC's partnership with Shelter](https:\/\/www.hsbc.co.uk\/shelter-partnership\/)\n  - [Sustainability](https:\/\/www.hsbc.co.uk\/sustainability\/)\n\nMenu\n\n- Banking  Accounts & services\n  [Current accounts](https:\/\/www.hsbc.co.uk\/current-accounts\/)\n  \n  - [Premier Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/premier\/)\n  - [Bank Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/bank-account\/)\n  - [Advance Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/advance\/)\n  - [Student Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/student\/)\n  - [International Student Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/international-student\/)\n  - [Children's Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/children\/)\n  - [Private Banking Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/jade\/private-bank\/)\n  - [Business accounts](https:\/\/www.business.hsbc.uk\/en-gb\/products-and-solutions\/business-accounts)\n  - [See all current accounts](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/)\n  \n  [Savings accounts](https:\/\/www.hsbc.co.uk\/savings\/)\n  \n  - [Fixed Rate Cash ISA](https:\/\/www.hsbc.co.uk\/savings\/products\/fixed-rate-isa\/)\n  - [Online Bonus Saver](https:\/\/www.hsbc.co.uk\/savings\/products\/online-bonus-saver\/)\n  - [Regular Savings Account](https:\/\/www.hsbc.co.uk\/savings\/products\/regular-saver\/)\n  - [Loyalty Cash ISA](https:\/\/www.hsbc.co.uk\/savings\/products\/cash-isa\/)\n  - [Fixed Rate Savings Account](https:\/\/www.hsbc.co.uk\/savings\/products\/fixed-rate\/)\n  - [Children's savings account](https:\/\/www.hsbc.co.uk\/savings\/products\/mysavings\/)\n  - [Easy access savings accounts](https:\/\/www.hsbc.co.uk\/savings\/easy-access-accounts\/)\n  - [Compare savings accounts](https:\/\/www.hsbc.co.uk\/savings\/compare\/)\n  - [See all savings accounts](https:\/\/www.hsbc.co.uk\/savings\/products\/)\n  \n  [International services](https:\/\/www.hsbc.co.uk\/international\/)\n  \n  - [Global Money Account](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/global-money\/)\n  - [Using your card outside the UK](https:\/\/www.hsbc.co.uk\/international\/using-your-card-abroad\/)\n  - [Travel Money](https:\/\/www.hsbc.co.uk\/international\/travel-money\/)\n  - [International payments](https:\/\/www.hsbc.co.uk\/international\/money-transfer\/)\n  - [Currency Account](https:\/\/www.hsbc.co.uk\/international\/currency-account\/)\n  - [Opening an account outside the UK](https:\/\/www.hsbc.co.uk\/international\/overseas-account-opening\/)\n  - [Open a UK account](https:\/\/www.hsbc.co.uk\/international\/apply-for-a-uk-account\/)\n  - [See all international services](https:\/\/www.hsbc.co.uk\/international\/)\n  \n  ## Already banking with us?\n  - [Existing customers](https:\/\/www.hsbc.co.uk\/current-accounts\/existing-customers\/)\n  - [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  - [Manage your account](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  - [Mobile banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/)\n  - [Online banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/online-banking\/)\n  - [Overdrafts](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdrafts\/)\n  - [Overdraft calculator](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdraft-calculator\/)\n  - [Overdraft repayment calculator](https:\/\/www.hsbc.co.uk\/current-accounts\/products\/overdraft-calculator\/repayment\/)\n- Borrowing  Short & long-term\n  [Credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/)\n  \n  - [Balance transfer credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/balance-transfer-credit-cards\/)\n  - [Purchase cards](https:\/\/www.hsbc.co.uk\/credit-cards\/purchase-credit-cards\/)\n  - [Rewards cards](https:\/\/www.hsbc.co.uk\/credit-cards\/rewards-credit-cards\/)\n  - [Credit building cards](https:\/\/www.hsbc.co.uk\/credit-cards\/credit-builder-credit-cards\/)\n  - [Premier cards](https:\/\/www.hsbc.co.uk\/credit-cards\/premier-credit-cards\/)\n  - [Ways to borrow](https:\/\/www.hsbc.co.uk\/loans\/ways-to-borrow\/)\n  - [Credit card eligibility checker](https:\/\/www.hsbc.co.uk\/credit-cards\/eligibility-checker\/)\n  - [See all credit cards](https:\/\/www.hsbc.co.uk\/credit-cards\/products\/)\n  \n  [Loans](https:\/\/www.hsbc.co.uk\/loans\/)\n  \n  - [Personal Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/personal\/)\n  - [Premier Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/premier\/)\n  - [Car Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/car-loan\/)\n  - [Home Improvement Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/home-improvements\/)\n  - [Top up your loan](https:\/\/www.hsbc.co.uk\/loans\/products\/top-up-loans\/)\n  - [Ways to borrow](https:\/\/www.hsbc.co.uk\/loans\/ways-to-borrow\/)\n  - [Debt Consolidation Loan](https:\/\/www.hsbc.co.uk\/loans\/products\/debt-consolidation\/)\n  - [HSBC Flexipay](https:\/\/www.hsbc.co.uk\/loans\/flexipay\/)\n  - [See all loans](https:\/\/www.hsbc.co.uk\/loans\/)\n  \n  [Mortgages](https:\/\/www.hsbc.co.uk\/mortgages\/)\n  \n  - [Find a mortgage deal](https:\/\/www.hsbc.co.uk\/mortgages\/finder\/)\n  - [Switch your mortgage rate](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/switch\/)\n  - [Remortgage to HSBC](https:\/\/www.hsbc.co.uk\/mortgages\/move-your-mortgage\/)\n  - [First-time buyers](https:\/\/www.hsbc.co.uk\/mortgages\/first-time-buyers\/)\n  - [Get a decision in principle](https:\/\/www.hsbc.co.uk\/mortgages\/decision-in-principle\/)\n  - [Moving home](https:\/\/www.hsbc.co.uk\/mortgages\/moving-home\/)\n  - [Mortgage rates](https:\/\/www.hsbc.co.uk\/mortgages\/our-rates\/)\n  - [Mortgage calculators](https:\/\/www.hsbc.co.uk\/mortgages\/calculators\/)\n  - [Continue my application](https:\/\/www.hsbc.co.uk\/mortgages\/application-in-progress\/)\n  \n  ## Already borrowing with us?\n  - [Mortgage Charter](https:\/\/www.hsbc.co.uk\/mortgages\/cost-of-living-support\/)\n  - [Manage your existing mortgage](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/)\n  - [Pay off your mortgage](https:\/\/www.hsbc.co.uk\/mortgages\/existing-customers\/redemption\/)\n  - [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  - [Manage your credit card](https:\/\/www.hsbc.co.uk\/credit-cards\/existing-customers\/)\n  - [Credit card instalment plans](https:\/\/www.hsbc.co.uk\/credit-cards\/instalment-plans\/)\n  - [Credit card fees and rates](https:\/\/www.hsbc.co.uk\/credit-cards\/fees\/)\n  - [Base rate information](https:\/\/www.hsbc.co.uk\/help\/bank-of-england-base-rate\/)\n- Investing  Products & planning\n  [Investing](https:\/\/www.hsbc.co.uk\/investments\/)\n  \n  - [Stocks & shares ISA](https:\/\/www.hsbc.co.uk\/investments\/isas\/)\n  - [Invest in funds](https:\/\/www.hsbc.co.uk\/investments\/funds\/)\n  - [Investment calculator](https:\/\/www.hsbc.co.uk\/wealth\/investment-calculator\/)\n  - [Ready-made portfolios](https:\/\/www.hsbc.co.uk\/investments\/products\/hsbc-global-strategy-portfolios\/)\n  - [Invest in shares](https:\/\/www.hsbc.co.uk\/investments\/products\/invest-direct\/)\n  - [New to investing?](https:\/\/www.hsbc.co.uk\/investments\/new-to-investing\/)\n  \n  [Advice](https:\/\/www.hsbc.co.uk\/investments\/advice\/)\n  \n  - [Financial advice](https:\/\/www.hsbc.co.uk\/investments\/advice\/financial-advice\/)\n  - [Premier investment management](https:\/\/www.hsbc.co.uk\/investments\/advice\/premier-investment-management-service\/)\n  - [Protection advice](https:\/\/www.hsbc.co.uk\/insurance\/protection-advice\/)\n  \n  [Retirement](https:\/\/www.hsbc.co.uk\/retirement\/)\n  \n  - [Retirement calculator](https:\/\/retirementcalculator.hsbc.co.uk\/)\n  - [Investing for retirement](https:\/\/www.hsbc.co.uk\/retirement\/investing-for-retirement\/)\n  \n  [Wealth planning](https:\/\/www.hsbc.co.uk\/wealth\/planning\/)\n  \n  - [Wealth Insights](https:\/\/www.hsbc.co.uk\/wealth\/insights\/)\n  - [Future Planner](https:\/\/www.hsbc.co.uk\/wealth\/planning\/future-planner\/)\n  - [Investment goals](https:\/\/www.hsbc.co.uk\/investments\/learn-to-invest-in-6-steps\/)\n  - [Children's education calculator](https:\/\/www.hsbc.co.uk\/wealth\/education-calculator\/)\n  - [Your financial action plan](https:\/\/www.hsbc.co.uk\/investments\/financial-action-plan\/)\n  \n  ## Already investing with us?\n  - [Global Investment Centre](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/global-investment-centre\/)\n  - [Child Trust Fund](https:\/\/www.hsbc.co.uk\/investments\/products\/child-trust-fund\/)\n  - [How to use InvestDirect](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/invest-direct\/)\n  - [Manage your investments](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/)\n  - [Onshore Investment Bond](https:\/\/www.hsbc.co.uk\/investments\/products\/onshore-investment-bond\/)\n  - [Manage your personal pension](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/self-invested-personal-pension\/)\n  - [Flexible Retirement Account](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/flexible-retirement-account\/)\n  - [Buy \/ manage funds on the app](https:\/\/www.hsbc.co.uk\/investments\/existing-customers\/manage-funds-on-the-app\/)\n- Insurance  Property & family\n  [Insurance](https:\/\/www.hsbc.co.uk\/insurance\/)\n  \n  - [Home Insurance](https:\/\/www.hsbc.co.uk\/insurance\/home\/)\n  - [Contents Insurance](https:\/\/www.hsbc.co.uk\/insurance\/products\/contents\/)\n  - [Travel Insurance](https:\/\/www.hsbc.co.uk\/insurance\/travel\/)\n  - [Small Business Insurance](https:\/\/www.business.hsbc.uk\/en-gb\/products-and-solutions\/insurance)\n  - [See all insurance](https:\/\/www.hsbc.co.uk\/insurance\/products\/)\n  \n  [Life](https:\/\/www.hsbc.co.uk\/insurance\/life\/)\n  \n  - [Life Cover](https:\/\/www.hsbc.co.uk\/insurance\/products\/life-cover\/)\n  - [Critical Illness Cover](https:\/\/www.hsbc.co.uk\/insurance\/products\/critical-illness-cover\/)\n  - [Protection advice](https:\/\/www.hsbc.co.uk\/insurance\/protection-advice\/)\n  - [See all life insurance](https:\/\/www.hsbc.co.uk\/insurance\/life\/)\n  \n  ## Claims\n  - [Home Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/home\/claims\/)\n  - [Life Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/life\/claims\/)\n  - [Travel Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/travel\/claims\/)\n  - [Aspects Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/products\/aspects\/claims\/)\n  - [Premier Travel Insurance claims](https:\/\/www.hsbc.co.uk\/insurance\/travel\/claims\/)\n  \n  ## Already insured by us?\n  - [Home Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/home\/claims\/)\n  - [Life Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/life\/claims\/)\n  - [Premier Travel support](https:\/\/www.hsbc.co.uk\/insurance\/products\/premier-travel\/)\n  - [Aspects Insurance support](https:\/\/www.hsbc.co.uk\/insurance\/products\/aspects\/)\n- Wellbeing  Financial health & support\n  [Financial fitness](https:\/\/www.hsbc.co.uk\/financial-fitness\/)\n  \n  - [Financial health tools & webinars](https:\/\/www.hsbc.co.uk\/financial-fitness\/fitness-score\/)\n  - [Everyday budgeting](https:\/\/www.hsbc.co.uk\/financial-fitness\/everyday-budgeting\/)\n  - [Managing debt](https:\/\/www.hsbc.co.uk\/financial-fitness\/managing-debt\/)\n  - [Growing your money](https:\/\/www.hsbc.co.uk\/financial-fitness\/growing-your-money\/)\n  - [Staying safe and secure](https:\/\/www.hsbc.co.uk\/help\/security-centre\/)\n  - [Learning about money](https:\/\/www.hsbc.co.uk\/financial-education\/)\n  \n  ## New beginnings\n  - [Help pay for your wedding](https:\/\/www.hsbc.co.uk\/loans\/products\/wedding-loan\/)\n  - [Children's investment accounts](https:\/\/www.hsbc.co.uk\/investments\/saving-for-children\/)\n  - [Planning for retirement](https:\/\/www.hsbc.co.uk\/retirement\/)\n  - [Buying your first home](https:\/\/www.hsbc.co.uk\/mortgages\/first-time-buyers\/)\n  - [Moving abroad](https:\/\/www.hsbc.co.uk\/international\/moving-abroad\/)\n  - [Going to uni](https:\/\/www.hsbc.co.uk\/students\/)\n  \n  [Life events](https:\/\/www.hsbc.co.uk\/help\/life-events\/)\n  \n  - [Bereavement support](https:\/\/www.hsbc.co.uk\/help\/life-events\/bereavement\/)\n  - [Assisting someone with their money](https:\/\/www.hsbc.co.uk\/help\/life-events\/assisting-someone-with-their-money\/)\n  - [Separation](https:\/\/www.hsbc.co.uk\/help\/life-events\/separation\/)\n  - [Losing your job](https:\/\/www.hsbc.co.uk\/help\/life-events\/unexpected-change\/redundancy\/)\n  - [Power of Attorney](https:\/\/www.hsbc.co.uk\/help\/life-events\/poa\/)\n  - [Mental health and support](https:\/\/www.hsbc.co.uk\/accessibility\/mental-health-and-support\/)\n  - [Tell us your support needs](https:\/\/www.hsbc.co.uk\/accessibility\/tell-us-your-needs\/)\n  \n  [Money worries](https:\/\/www.hsbc.co.uk\/help\/money-worries\/)\n  \n  - [How we can help](https:\/\/www.hsbc.co.uk\/help\/money-worries\/how-we-can-help\/)\n  - [Mortgage payment support](https:\/\/www.hsbc.co.uk\/help\/money-worries\/mortgage-payments\/)\n  - [Financial and domestic abuse](https:\/\/www.hsbc.co.uk\/help\/money-worries\/financial-abuse\/)\n  - [Rising cost of living](https:\/\/www.hsbc.co.uk\/financial-fitness\/rising-cost-of-living\/)\n  - [Support for gambling](https:\/\/www.hsbc.co.uk\/help\/card-support\/gambling-restrictions\/)\n- Help  Service & security\n  [Managing your account](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  \n  - [Rising cost of living](https:\/\/www.hsbc.co.uk\/financial-fitness\/rising-cost-of-living\/)\n  - [Ways to bank](https:\/\/www.hsbc.co.uk\/ways-to-bank\/)\n  - [Card support](https:\/\/www.hsbc.co.uk\/help\/card-support\/)\n  - [Making payments](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/making-payments\/)\n  - [Set up or cancel a Direct Debit](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/how-to-set-up-a-direct-debit\/)\n  - [Set up or cancel a standing order](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/how-to-set-up-standing-order\/)\n  - [Query a transaction](https:\/\/www.hsbc.co.uk\/help\/card-support\/dispute-transaction\/)\n  \n  [Fraud and security](https:\/\/www.hsbc.co.uk\/help\/security-centre\/)\n  \n  - [Secure Key](https:\/\/www.hsbc.co.uk\/help\/security-centre\/secure-key\/)\n  - [Latest scams](https:\/\/www.hsbc.co.uk\/help\/security-centre\/latest-scam-warnings\/)\n  - [Fraud guide](https:\/\/www.hsbc.co.uk\/help\/security-centre\/fraud-guide\/)\n  - [Received a text?](https:\/\/www.hsbc.co.uk\/help\/security-centre\/received-a-text\/)\n  - [Our Digital Security Promise](https:\/\/www.hsbc.co.uk\/help\/security-centre\/digital-security-promise\/)\n  - [Verify your ID online](https:\/\/www.hsbc.co.uk\/help\/security-centre\/verification\/)\n  - [HSBC Safeguard](https:\/\/www.hsbc.co.uk\/help\/security-centre\/hsbc-safeguard\/)\n  \n  [Digital banking](https:\/\/www.hsbc.co.uk\/help\/banking-made-easy\/)\n  \n  - [Register for digital banking](https:\/\/www.hsbc.co.uk\/register\/)\n  - [Mobile banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/)\n  - [Online banking](https:\/\/www.hsbc.co.uk\/ways-to-bank\/online-banking\/)\n  - [Digital banking help tool](https:\/\/www.hsbc.co.uk\/help\/digital-banking-help-tool\/)\n  - [Banking from home](https:\/\/www.hsbc.co.uk\/current-accounts\/banking-at-home\/)\n  - [Mobile cheque deposit](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/cheque-deposit\/)\n  - [Reset your log on details](https:\/\/www.hsbc.co.uk\/help\/security-centre\/lost-your-details\/)\n  - [Mobile money management](https:\/\/www.hsbc.co.uk\/ways-to-bank\/mobile\/money-management\/)\n  \n  [Help](https:\/\/www.hsbc.co.uk\/help\/)\n  \n  - [Service status](https:\/\/www.hsbc.co.uk\/service-status\/)\n  - [Find a branch or access to cash](https:\/\/www.hsbc.co.uk\/branch-finder\/)\n  - [Feedback and complaints](https:\/\/www.hsbc.co.uk\/help\/feedback-and-complaints\/)\n  - [Bank of England base rate](https:\/\/www.hsbc.co.uk\/help\/bank-of-england-base-rate\/)\n  - [Accessibility and disability](https:\/\/www.hsbc.co.uk\/accessibility\/)\n  - [HSBC's partnership with Shelter](https:\/\/www.hsbc.co.uk\/shelter-partnership\/)\n  - [Sustainability](https:\/\/www.hsbc.co.uk\/sustainability\/)\n- Language  English\n- About HSBC\n\n- ## Help & support\n  [Contact HSBC Got a question? We're here to help you](https:\/\/www.hsbc.co.uk\/help\/)\n- ## Branch finder\n  [Find your nearest branch](https:\/\/www.hsbc.co.uk\/branch-finder\/)\n- ## Our service performance\n  [View our service status to see how we're doing](https:\/\/www.hsbc.co.uk\/service-status\/)\n- ## About HSBC\n  [Careers, media, investor and corporate information](http:\/\/www.about.hsbc.co.uk\/)\n\n- [Legal](https:\/\/www.hsbc.co.uk\/legal\/)\n- [Privacy notice](https:\/\/www.hsbc.co.uk\/privacy-notice\/)\n- [Cookie notice](https:\/\/www.hsbc.co.uk\/cookie-notice\/)\n- [Accessibility](https:\/\/www.hsbc.co.uk\/accessibility\/)\n- [Stopping modern slavery](https:\/\/www.hsbc.com\/who-we-are\/esg-and-responsible-business\/modern-slavery-act?vid=019db960b040000bb2de03867bde00042005103a00590_uk&sid=1776931614784)\n\nLanguage\n\n- [Selected English](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/)\n\n- [Register](https:\/\/www.hsbc.co.uk\/register\/)\n- [Back to my accounts](https:\/\/www.hsbc.co.uk\/online\/dashboard\/)\n- [Private](https:\/\/www.privatebanking.hsbc.com\/about-us\/?vid=019db960b040000bb2de03867bde00042005103a00590_uk&sid=1776931614784)\n- [Business](http:\/\/www.business.hsbc.uk\/)\n- [Corporate](http:\/\/www.business.hsbc.uk\/corporate)\n\nClose menu\n\n[![HSBC UK](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/logos\/hsbc-uk.svg)](https:\/\/www.hsbc.co.uk\/)\n\n[Log on](https:\/\/www.hsbc.co.uk\/online\/dashboard\/)   [Log off](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/#cpi)\n\nTop of main content\n\n1. [HSBC UK](https:\/\/www.hsbc.co.uk\/)\n2. [Help](https:\/\/www.hsbc.co.uk\/help\/)\n3. [Fraud and security centre](https:\/\/www.hsbc.co.uk\/help\/security-centre\/)\n4. Cryptocurrency fraud: real life story\n\n# Cryptocurrency fraud: real life story\n![](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/16-9\/8037-woman-using-a-laptop-2000x1125.jpg\/_jcr_content\/renditions\/cq5dam.web.1280.1280.jpeg)\n\nCriminals are using cryptocurrency as an opportunity to steal your money.\n\nCryptocurrency is a digital asset that can you trade or exchange online. It's grown in popularity in recent years and some investors see high returns.\n\nBut investing in [cryptocurrencies](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency\/) is high risk because they’re not regulated.\n\nThey’re not protected by the UK's [Financial Services Compensation Scheme](https:\/\/www.hsbc.co.uk\/fscs\/) (FSCS). Most crypto asset exchanges are registered with the Financial Conduct Authority (FCA) but they're not authorised or supervised by the FCA.\n\nHere’s the story of one HSBC customer who fell victim to a cryptocurrency scam. The details are fictitious but are based on a genuine case. We've changed all the names, locations and other aspects to protect the anonymity of the people involved.\n## Started investing in cryptocurrency\nMelissa had banked with HSBC for 11 years and had never tried her hand at investing before.\n\nShe followed a well-known influencer on social media, who portrayed himself as a successful businessman with a focus on promoting investments.\n\nThis piqued her interest. When she got in touch with him directly online, he persuaded her to start investing in cryptocurrency.\n\nNothing appeared unusual or suspicious at this point.\n\nThe influencer seemed successful and had persuaded other people to invest in similar opportunities.\n## How she funded the investments\nFirst, the influencer told Melissa to open an account with a cryptocurrency trading platform to get started.\n\nShe also provided the influencer with access to the new account so he could help manage her investments.\n\nMelissa made payments from her HSBC account to her new cryptocurrency account, so she could trade.\n\nThe influencer contacted her regularly over 13 months with investment advice. He led her to believe her investment was growing in value. This is something fraudsters do to maintain trust. In that time, Melissa made 160 payments amounting to more than £300,000.\n\nMelissa said: \"I actually sold many of my assets to help fund these payments because he kept telling me that I would make significant returns on these investments.\"\n\nPromising high returns is a common method that fraudsters use to convince customers to invest more.\n## Coached by the fraudster\nMany of these payments triggered our fraud detection mechanism. As a result, we made several calls to Melissa to discuss the payments.\n\nHowever, the fraudster had coached Melissa into how to respond to these calls. Again, it's a common technique that criminals use to try to stop banks from spotting fraud.\n\nMelissa finally found out she'd fallen victim to a cryptocurrency scam when she spoke to a family member about her investments. They searched online for the influencer and the supposed investments. That's when they realised he wasn't legitimate and there were a number of scam warnings.\n\nBy the time Melissa reported it to us, the fraudster had already moved the funds out of her account and her money was gone.\n\nExplore: [Latest scam warnings](https:\/\/www.hsbc.co.uk\/help\/security-centre\/latest-scam-warnings\/)\n## How to avoid cryptocurrency investment scams\nFraudsters will try to tempt you into investing in cryptocurrency by:\n\n- Contacting you by phone or on social media platforms\n- Advertising investments that don’t really exist or have falsely high returns\n- Convincing you to sign up with a cryptocurrency provider with your identity documents to open a trading account or online wallet\n- Setting up fake but realistic-looking websites and portfolios\n- Asking you to share access to your account\n- Asking you to download remote access software\n\nWhat you should do:\n\n- Check how it works - it may differ from a traditional investment\n- Stay in control - never let anyone set up a cryptocurrency wallet, upload ID documents or manage investments for you\n- Don't share access - fraudsters may ask you to download software so they can access your devices and move money without your knowledge\n- Spot familiar tricks - you may be asked to move money and asked to mislead your bank about the reason for making the payment. Fraudsters know these payments may attract more scrutiny and will try to avoid it\n- Don't fall for fake endorsements - fraudsters may impersonate famous personalities on social media or messaging groups, to make their offer look legitimate\n- Don't be pressured - high value cases even give a return in the short term, to convince you to invest more. Then, after larger payments are sent, you suffer even greater losses\n\n[Back to top](https:\/\/www.hsbc.co.uk\/help\/security-centre\/cryptocurrency-fraud-real-life-story\/#top-of-content)\n\n## What next?\n[Find out more about cryptocurrency scams](https:\/\/www.hsbc.co.uk\/help\/security-centre\/fraud-guide\/common-scams\/#cscams)\n\n## Share\n- [facebook This link will open in a new window ![](https:\/\/www.hsbc.co.uk\/etc.clientlibs\/dpws\/clientlibs-public\/clientlib-site\/resources\/social\/facebook-new.svg)](https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F)\n- [x This link will open in a new window ![](https:\/\/www.hsbc.co.uk\/etc.clientlibs\/dpws\/clientlibs-public\/clientlib-site\/resources\/social\/twitter-new.svg)](https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F&text=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&via=HSBC)\n- [pinterest This link will open in a new window ![](https:\/\/www.hsbc.co.uk\/etc.clientlibs\/dpws\/clientlibs-public\/clientlib-site\/resources\/social\/pinterest-new.svg)](https:\/\/pinterest.com\/pin\/create\/button\/?url=%2Fetc.clientlibs%2Fdpws%2Fclientlibs-public%2Fclientlib-site%2Fresources%2Fsocial%2Flogo%2FSquare-1200x1200px.jpg&media=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&description=Read%20the%20story%20of%20how%20one%20HSBC%20customer%20lost%20%C2%A3300%2C000%20after%20falling%20victim%20to%20a%20cryptocurrency%20scam.%20Beware%20of%20fraudsters%20impersonating%20celebrities%20on%20social%20media%20to%20make%20their%20offer%20look%20authentic.)\n- [linkedin This link will open in a new window ![](https:\/\/www.hsbc.co.uk\/etc.clientlibs\/dpws\/clientlibs-public\/clientlib-site\/resources\/social\/linkedin-new.svg)](https:\/\/www.linkedin.com\/shareArticle?mini=true&url=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F)\n- [email ![](https:\/\/www.hsbc.co.uk\/etc.clientlibs\/dpws\/clientlibs-public\/clientlib-site\/resources\/social\/email-new.svg)](mailto:?subject=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&body=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F)\n\n## Explore more\n- ![](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/articles\/16-9\/what-is-remote-access-takeover-968890648.jpg\/_jcr_content\/renditions\/cq5dam.web.1280.1280.jpeg)\n  \n  ## [How to avoid remote access takeover](https:\/\/www.hsbc.co.uk\/help\/security-centre\/what-is-remote-access-takeover\/)\n- ![](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/articles\/16-9\/everyday-parking-scams-869746132.jpg\/_jcr_content\/renditions\/cq5dam.web.1280.1280.jpeg)\n  \n  ## [Latest scam warnings](https:\/\/www.hsbc.co.uk\/help\/security-centre\/latest-scam-warnings\/)\n- ![](https:\/\/www.hsbc.co.uk\/content\/dam\/hsbc\/gb\/images\/16-9\/13938-mobile-phone-in-the-hands-of-a-girl-a-young-woman-2000x1125.jpg)\n  \n  ## [What is a money mule?](https:\/\/www.hsbc.co.uk\/help\/security-centre\/what-is-a-money-mule\/)\n\n- ## Help & support\n  [Contact HSBC Got a question? 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How To Avoid Cryptocurrency Scams | Banking Scams - HSBC UK

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Read the story of how one HSBC customer lost £300,000 after falling victim to a cryptocurrency scam. Beware of fraudsters impersonating celebrities on social media to make their offer look authentic.

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[HSBC UK](https://www.hsbc.co.uk/) 2. [Help](https://www.hsbc.co.uk/help/) 3. [Fraud and security centre](https://www.hsbc.co.uk/help/security-centre/) 4. Cryptocurrency fraud: real life story # Cryptocurrency fraud: real life story ![](https://www.hsbc.co.uk/content/dam/hsbc/gb/images/16-9/8037-woman-using-a-laptop-2000x1125.jpg/_jcr_content/renditions/cq5dam.web.1280.1280.jpeg) Criminals are using cryptocurrency as an opportunity to steal your money. Cryptocurrency is a digital asset that can you trade or exchange online. It's grown in popularity in recent years and some investors see high returns. But investing in [cryptocurrencies](https://www.hsbc.co.uk/help/security-centre/cryptocurrency/) is high risk because they’re not regulated. They’re not protected by the UK's [Financial Services Compensation Scheme](https://www.hsbc.co.uk/fscs/) (FSCS). Most crypto asset exchanges are registered with the Financial Conduct Authority (FCA) but they're not authorised or supervised by the FCA. Here’s the story of one HSBC customer who fell victim to a cryptocurrency scam. The details are fictitious but are based on a genuine case. We've changed all the names, locations and other aspects to protect the anonymity of the people involved. ## Started investing in cryptocurrency Melissa had banked with HSBC for 11 years and had never tried her hand at investing before. She followed a well-known influencer on social media, who portrayed himself as a successful businessman with a focus on promoting investments. This piqued her interest. When she got in touch with him directly online, he persuaded her to start investing in cryptocurrency. Nothing appeared unusual or suspicious at this point. The influencer seemed successful and had persuaded other people to invest in similar opportunities. ## How she funded the investments First, the influencer told Melissa to open an account with a cryptocurrency trading platform to get started. She also provided the influencer with access to the new account so he could help manage her investments. Melissa made payments from her HSBC account to her new cryptocurrency account, so she could trade. The influencer contacted her regularly over 13 months with investment advice. He led her to believe her investment was growing in value. This is something fraudsters do to maintain trust. In that time, Melissa made 160 payments amounting to more than £300,000. Melissa said: "I actually sold many of my assets to help fund these payments because he kept telling me that I would make significant returns on these investments." Promising high returns is a common method that fraudsters use to convince customers to invest more. ## Coached by the fraudster Many of these payments triggered our fraud detection mechanism. As a result, we made several calls to Melissa to discuss the payments. However, the fraudster had coached Melissa into how to respond to these calls. Again, it's a common technique that criminals use to try to stop banks from spotting fraud. Melissa finally found out she'd fallen victim to a cryptocurrency scam when she spoke to a family member about her investments. They searched online for the influencer and the supposed investments. That's when they realised he wasn't legitimate and there were a number of scam warnings. By the time Melissa reported it to us, the fraudster had already moved the funds out of her account and her money was gone. Explore: [Latest scam warnings](https://www.hsbc.co.uk/help/security-centre/latest-scam-warnings/) ## How to avoid cryptocurrency investment scams Fraudsters will try to tempt you into investing in cryptocurrency by: - Contacting you by phone or on social media platforms - Advertising investments that don’t really exist or have falsely high returns - Convincing you to sign up with a cryptocurrency provider with your identity documents to open a trading account or online wallet - Setting up fake but realistic-looking websites and portfolios - Asking you to share access to your account - Asking you to download remote access software What you should do: - Check how it works - it may differ from a traditional investment - Stay in control - never let anyone set up a cryptocurrency wallet, upload ID documents or manage investments for you - Don't share access - fraudsters may ask you to download software so they can access your devices and move money without your knowledge - Spot familiar tricks - you may be asked to move money and asked to mislead your bank about the reason for making the payment. Fraudsters know these payments may attract more scrutiny and will try to avoid it - Don't fall for fake endorsements - fraudsters may impersonate famous personalities on social media or messaging groups, to make their offer look legitimate - Don't be pressured - high value cases even give a return in the short term, to convince you to invest more. Then, after larger payments are sent, you suffer even greater losses [Back to top](https://www.hsbc.co.uk/help/security-centre/cryptocurrency-fraud-real-life-story/#top-of-content) ## What next? [Find out more about cryptocurrency scams](https://www.hsbc.co.uk/help/security-centre/fraud-guide/common-scams/#cscams) ## Share - [facebook This link will open in a new window ![](https://www.hsbc.co.uk/etc.clientlibs/dpws/clientlibs-public/clientlib-site/resources/social/facebook-new.svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F) - [x This link will open in a new window ![](https://www.hsbc.co.uk/etc.clientlibs/dpws/clientlibs-public/clientlib-site/resources/social/twitter-new.svg)](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F&text=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&via=HSBC) - [pinterest This link will open in a new window ![](https://www.hsbc.co.uk/etc.clientlibs/dpws/clientlibs-public/clientlib-site/resources/social/pinterest-new.svg)](https://pinterest.com/pin/create/button/?url=%2Fetc.clientlibs%2Fdpws%2Fclientlibs-public%2Fclientlib-site%2Fresources%2Fsocial%2Flogo%2FSquare-1200x1200px.jpg&media=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&description=Read%20the%20story%20of%20how%20one%20HSBC%20customer%20lost%20%C2%A3300%2C000%20after%20falling%20victim%20to%20a%20cryptocurrency%20scam.%20Beware%20of%20fraudsters%20impersonating%20celebrities%20on%20social%20media%20to%20make%20their%20offer%20look%20authentic.) - [linkedin This link will open in a new window ![](https://www.hsbc.co.uk/etc.clientlibs/dpws/clientlibs-public/clientlib-site/resources/social/linkedin-new.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F) - [email ![](https://www.hsbc.co.uk/etc.clientlibs/dpws/clientlibs-public/clientlib-site/resources/social/email-new.svg)](mailto:?subject=How%20To%20Avoid%20Cryptocurrency%20Scams%20%7C%20Banking%20Scams%20-%20HSBC%20UK&body=https%3A%2F%2Fwww.hsbc.co.uk%2Fhelp%2Fsecurity-centre%2Fcryptocurrency-fraud-real-life-story%2F) ## Explore more - ![](https://www.hsbc.co.uk/content/dam/hsbc/gb/images/articles/16-9/what-is-remote-access-takeover-968890648.jpg/_jcr_content/renditions/cq5dam.web.1280.1280.jpeg) ## [How to avoid remote access takeover](https://www.hsbc.co.uk/help/security-centre/what-is-remote-access-takeover/) - ![](https://www.hsbc.co.uk/content/dam/hsbc/gb/images/articles/16-9/everyday-parking-scams-869746132.jpg/_jcr_content/renditions/cq5dam.web.1280.1280.jpeg) ## [Latest scam warnings](https://www.hsbc.co.uk/help/security-centre/latest-scam-warnings/) - ![](https://www.hsbc.co.uk/content/dam/hsbc/gb/images/16-9/13938-mobile-phone-in-the-hands-of-a-girl-a-young-woman-2000x1125.jpg) ## [What is a money mule?](https://www.hsbc.co.uk/help/security-centre/what-is-a-money-mule/) - ## Help & support [Contact HSBC Got a question? We're here to help you](https://www.hsbc.co.uk/help/) - ## Branch finder [Find your nearest branch](https://www.hsbc.co.uk/branch-finder/) - ## Our service performance [View our service status to see how we're doing](https://www.hsbc.co.uk/service-status/) - ## About HSBC [Careers, media, investor and corporate information](http://www.about.hsbc.co.uk/) - [Legal](https://www.hsbc.co.uk/legal/) - [Privacy notice](https://www.hsbc.co.uk/privacy-notice/) - [Cookie notice](https://www.hsbc.co.uk/cookie-notice/) - [Accessibility](https://www.hsbc.co.uk/accessibility/) - [Stopping modern slavery](https://www.hsbc.com/who-we-are/esg-and-responsible-business/modern-slavery-act?vid=019db960b040000bb2de03867bde00042005103a00590_uk&sid=1776931614784) [HSBC GroupHSBC Group This link will open in a new window](http://www.hsbc.com/?vid=019db960b040000bb2de03867bde00042005103a00590_uk&sid=1776931614784) \| © Copyright HSBC Group 2002-2026. All rights reserved [This website is designed for use in the United Kingdom.](https://www.hsbc.co.uk/site-terms/#anchorc) ## Cookies on this website We use cookies to help keep our website and services working properly. These cookies are necessary and are set automatically. We'd also like to use some optional cookies that: - Make your visit more personal - Improve our website based on how you use it - Support our marketing You can either ‘Accept’ or ‘Decline’ these cookies or choose which types of cookies to accept via Manage cookie settings To learn more about how we use cookies, visit our [Cookie Notice](https://www.hsbc.co.uk/cookie-notice/). Accept optional cookies Decline optional cookies Manage cookies

Readable Markdown

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Original Publish Time

2022-10-20 04:09:13 (3 years ago)

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