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Calculated Shard: 130 (from laksa094)

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Page Details

PropertyValue
URLhttps://www.ftc.gov/media/71268
Last Crawled2026-04-06 16:43:59 (3 hours ago)
First Indexed2022-03-27 20:20:13 (4 years ago)
HTTP Status Code200
Meta TitleFile A Complaint | Federal Trade Commission
Meta DescriptionThe official website of the Federal Trade Commission, protecting America’s consumers for over 100 years.
Meta Canonicalnull
Boilerpipe Text
An official website of the United States government Español Secondary Menu Report Fraud Get Consumer Alerts Search the Legal Library Main Menu Mega Search English español Secondary Menu Report Fraud Get Consumer Alerts Search the Legal Library Enforcement Policy Advice and Guidance News and Events About the FTC Enter Search Term(s):   Looking for legal documents or records? Search the Legal Library instead. Learn how to file a complaint with the Federal Trade Commission. Categories 2018 Workshops Return to top
Markdown
[Skip to main content](https://www.ftc.gov/media/71268#main-content) ![U.S. flag](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/us_flag_small.png) An official website of the United States government Here’s how you know Here's how you know ![Dot gov](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/icon-dot-gov.svg) **The .gov means it’s official.** Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site. ![Https](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/icon-https.svg) **The site is secure.** The **https://** ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. [EspaƱol](https://www.ftc.gov/es) ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) Menu ![close](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/close.svg) ## Main Menu Mega - Show/hide Enforcement menu items ## [Enforcement](https://www.ftc.gov/enforcement) We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. [View Enforcement](https://www.ftc.gov/enforcement) ### Search or browse the Legal Library Find legal resources and guidance to understand your business responsibilities and comply with the law. [Browse legal resources](https://www.ftc.gov/legal-library/browse) ## Sections - [Cases and Proceedings](https://www.ftc.gov/legal-library/browse/cases-proceedings) - [Premerger Notification Program](https://www.ftc.gov/enforcement/premerger-notification-program) - [Merger Review](https://www.ftc.gov/enforcement/merger-review) - [Anticompetitive Practices](https://www.ftc.gov/enforcement/anticompetitive-practices) - [Rulemaking](https://www.ftc.gov/enforcement/rulemaking) - [Statutes](https://www.ftc.gov/legal-library/browse/statutes) - [Horseracing Integrity and Safety Authority (HISA) Oversight](https://www.ftc.gov/enforcement/hisa) - [Competition and Consumer Protection Guidance Documents](https://www.ftc.gov/enforcement/competition-consumer-protection-guidance-documents) - [Warning Letters](https://www.ftc.gov/legal-library/browse/warning-letters) - [Consumer Sentinel Network](https://www.ftc.gov/enforcement/consumer-sentinel-network) - [Criminal Liaison Unit](https://www.ftc.gov/enforcement/criminal-liaison-unit) - [FTC Refund Programs](https://www.ftc.gov/enforcement/refunds) - [Notices of Penalty Offenses](https://www.ftc.gov/enforcement/penalty-offenses) - [Competition Matters Blog](https://www.ftc.gov/enforcement/competition-matters) ## Take action - [Submit Merger/Antitrust Comment](https://www.ftc.gov/enforcement/submit-merger-antitrust-comment "Comment on a Proposed Merger or File an Antitrust Complaint") - [File adjudicative documents](https://www.ftc.gov/about-ftc/bureaus-offices/office-secretary/document-filing) - [Find banned debt collectors](https://www.ftc.gov/legal-library/browse/cases-proceedings/banned-debt-collectors) - [View competition guidance](https://www.ftc.gov/business-guidance/competition-business-guidance) ## Competition Matters Blog Competition Matters ### [How Loyalty Discounts Between Firms Harm Competition When There Are Network Effects: FTC v. Surescripts](https://www.ftc.gov/enforcement/competition-matters/2026/02/how-loyalty-discounts-between-firms-harm-competition-when-there-are-network-effects-ftc-v-surescripts) Matthew Chesnes (DAD, BE Antitrust I) and Ted Rosenbaum (Acting BE Director) February 13, 2026 [View all Competition Matters Blog posts](https://www.ftc.gov/enforcement/competition-matters) - Show/hide Policy menu items ## [Policy](https://www.ftc.gov/policy) We work to advance government policies that protect consumers and promote competition. [View Policy](https://www.ftc.gov/policy) ### Search or browse the Legal Library Find legal resources and guidance to understand your business responsibilities and comply with the law. [Browse legal resources](https://www.ftc.gov/legal-library/browse) ## Sections - [Advocacy and Research](https://www.ftc.gov/policy/advocacy-research) - [Advisory Opinions](https://www.ftc.gov/legal-library/browse/advisory-opinions) - [Cooperation Agreements](https://www.ftc.gov/legal-library/browse/cooperation-agreements) - [Federal Register Notices](https://www.ftc.gov/legal-library/browse/federal-register-notices) - [Reports](https://www.ftc.gov/policy/reports) - [Public Comments](https://www.ftc.gov/policy/public-comments) - [Studies](https://www.ftc.gov/policy/studies) - [Testimony](https://www.ftc.gov/legal-library/browse/testimony) - [Policy Statements](https://www.ftc.gov/legal-library/browse/policy-statements) - [International](https://www.ftc.gov/policy/international) - [Office of Technology Blog](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) ## Take action - [Find policy statements](https://www.ftc.gov/legal-library/browse/policy-statements) - [Submit a public comment](https://www.ftc.gov/policy/public-comments "Public Comments") ## Technology Blog Technology Blog ### [The FTC Is on the Front Lines of Tech Innovation & Regulation](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc/2025/01/ftc-front-lines-tech-innovation-regulation) Stephanie T. Nguyen, Chief Technologist January 17, 2025 [View all Technology Blog posts](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) - Show/hide Advice and Guidance menu items ## Advice and Guidance Learn more about your rights as a consumer and how to spot and avoid scams. Find the resources you need to understand how consumer protection law impacts your business. ## Take action - [Report fraud](https://reportfraud.ftc.gov/) - [Report identity theft](http://www.identitytheft.gov/) - [Register for Do Not Call](https://www.donotcall.gov/) - [Sign up for consumer alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Get Business Blog updates](https://public.govdelivery.com/accounts/USFTCBUSINESS/subscriber/new?category_id=USFTCBUSINESS_C1) - [Get your free credit report](https://www.consumer.ftc.gov/articles/free-credit-reports) - [Find refund cases](https://www.ftc.gov/enforcement/refunds) - [Order bulk publications](https://www.bulkorder.ftc.gov/) ## [Consumer Advice](https://www.consumer.ftc.gov/) - [Shopping and Donating](https://www.consumer.ftc.gov/shopping-and-donating) - [Credit, Loans, and Debt](https://www.consumer.ftc.gov/credit-loans-and-debt) - [Jobs and Making Money](https://www.consumer.ftc.gov/jobs-and-making-money) - [Unwanted Calls, Emails, and Texts](https://www.consumer.ftc.gov/unwanted-calls-emails-and-texts) - [Identity Theft and Online Security](https://www.consumer.ftc.gov/identity-theft-and-online-security) - [Scams](https://www.consumer.ftc.gov/scams) ## [Business Guidance](https://www.ftc.gov/business-guidance) - [Advertising and Marketing](https://www.ftc.gov/business-guidance/advertising-marketing) - [Credit and Finance](https://www.ftc.gov/business-guidance/credit-finance) - [Privacy and Security](https://www.ftc.gov/business-guidance/privacy-security) - [By Industry](https://www.ftc.gov/business-guidance/industry) - [For Small Businesses](https://www.ftc.gov/business-guidance/small-businesses) - [Browse Business Guidance Resources](https://www.ftc.gov/business-guidance/resources) - [Business Blog](https://www.ftc.gov/business-guidance/blog) ### Servicemembers: Your tool for financial readiness [Visit militaryconsumer.gov](https://militaryconsumer.gov/) ### Get consumer protection basics, plain and simple [Visit consumer.gov](https://consumer.gov/) ### Learn how the FTC protects free enterprise and consumers [Visit Competition Counts](https://www.ftc.gov/enforcement-policy/competition-enforcement/competition-guidance/competition-counts) ### Looking for competition guidance? [Competition Guidance](https://www.ftc.gov/advice-guidance/competition-guidance) - Show/hide News and Events menu items ## [News and Events](https://www.ftc.gov/news-events) ## Latest News [Press Release](https://www.ftc.gov/news-events/news/press-releases) ### [FTC Publishes New Strategic Plan](https://www.ftc.gov/news-events/news/press-releases/2026/04/ftc-publishes-new-strategic-plan) April 3, 2026 [View News and Events](https://www.ftc.gov/news-events) ## Upcoming Event Apr08 ### [FTC Presentation for Military OneSource Virtual Summit about Helping Military Kids Navigate the Online World](https://www.ftc.gov/news-events/events/2026/04/ftc-presentation-military-onesource-virtual-summit-about-helping-military-kids-navigate-online-world) Wednesday, April 8, 2026 \| 9:00AM [View more Events](https://www.ftc.gov/news-events/events) ## Sections - [News](https://www.ftc.gov/news-events/news) - [Events](https://www.ftc.gov/news-events/events) - [Features](https://www.ftc.gov/news-events/features) - [Topics](https://www.ftc.gov/news-events/topics) - [Contests](https://www.ftc.gov/news-events/contests) - [Stay Connected](https://www.ftc.gov/news-events/stay-connected) - [Data Spotlight](https://www.ftc.gov/news-events/data-visualizations/data-spotlight) - [Explore Data](https://www.ftc.gov/news-events/explore-data) - [Social Media](https://www.ftc.gov/news-events/social-media) [Sign up for the latest news](https://www.ftc.gov/news-events/stay-connected) ## Follow us on social media ## Feature ![gaming controller illustration](https://www.ftc.gov/sites/default/files/styles/crop_thumbnail/public/ftc_gov/images/gaming-controller-hero.jpg?itok=9PjrGCSl) ### [Playing it Safe: Explore the FTC's Top Video Game Cases](https://www.ftc.gov/news-events/features/gaming "Playing it Safe: Explore the FTC's Top Video Game Cases feature") Learn about the FTC's notable video game cases and what our agency is doing to keep the public safe. ## Latest Data Visualization ![Visualization of FTC Refunds to Consumers](https://www.ftc.gov/system/files/styles/crop_thumbnail/private/ftc_gov/images/refunds-tableau.jpg?itok=uqgwQ2yN) ### [FTC Refunds to Consumers](https://public.tableau.com/app/profile/federal.trade.commission/viz/Refunds_15797958402020/RefundsbyCase) Explore refund statistics including where refunds were sent and the dollar amounts refunded with this visualization. - Show/hide About the FTC menu items ## [About the FTC](https://www.ftc.gov/about-ftc) Our mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education. [Learn more about the FTC](https://www.ftc.gov/media/%20/about-ftc) ## Sections - [Mission](https://www.ftc.gov/about-ftc/mission) - [History](https://www.ftc.gov/about-ftc/history) - [Commissioners and Staff](https://www.ftc.gov/about-ftc/commissioners-staff) - [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Budget and Strategy](https://www.ftc.gov/about-ftc/budget-strategy) - [Office of Inspector General](https://oig.ftc.gov/) - [Careers at the FTC](https://www.ftc.gov/about-ftc/careers) - [Contact](https://www.ftc.gov/about-ftc/contact) ## Featured ![Commissioner Ferguson hi res image](https://www.ftc.gov/system/files/styles/crop_thumbnail/private/ftc_gov/images/commissioner-andrew-n-ferguson-res.jpg?itok=GZrqrqZc) ### Meet the Chairman Andrew N. Ferguson is Chairman of the Federal Trade Commission. [Chairman Andrew N. Ferguson](https://www.ftc.gov/about-ftc/commissioners-staff/andrew-n-ferguson "Chairman Andrew N. Ferguson") - [Search](https://search.usa.gov/search?affiliate=ftc_prod) Show/hide Search menu items Looking for legal documents or records? Search the [Legal Library](https://www.ftc.gov/legal-library) instead. - [English](https://www.ftc.gov/) - [espaƱol](https://www.ftc.gov/es/ftc-en-espa%C3%B1ol?menut=1) ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) - [Enforcement](https://www.ftc.gov/enforcement) Show/hide Enforcement menu items - [Cases and Proceedings](https://www.ftc.gov/legal-library/browse/cases-proceedings) - [Premerger Notification Program](https://www.ftc.gov/enforcement/premerger-notification-program) - [Merger Review](https://www.ftc.gov/enforcement/merger-review) - [Anticompetitive Practices](https://www.ftc.gov/enforcement/anticompetitive-practices) - [Rulemaking](https://www.ftc.gov/enforcement/rulemaking) - [Statutes](https://www.ftc.gov/legal-library/browse/statutes) - [Horseracing Integrity and Safety Authority (HISA) Oversight](https://www.ftc.gov/enforcement/hisa) - [Competition and Consumer Protection Guidance Documents](https://www.ftc.gov/enforcement/competition-consumer-protection-guidance-documents) - [Warning Letters](https://www.ftc.gov/legal-library/browse/warning-letters) - [Consumer Sentinel Network](https://www.ftc.gov/enforcement/consumer-sentinel-network) - [Criminal Liaison Unit](https://www.ftc.gov/enforcement/criminal-liaison-unit) - [FTC Refund Programs](https://www.ftc.gov/enforcement/refunds) - [Notices of Penalty Offenses](https://www.ftc.gov/enforcement/penalty-offenses) - [Competition Matters Blog](https://www.ftc.gov/enforcement/competition-matters) - [Policy](https://www.ftc.gov/policy) Show/hide Policy menu items - [Advocacy and Research](https://www.ftc.gov/policy/advocacy-research) - [Advisory Opinions](https://www.ftc.gov/legal-library/browse/advisory-opinions) - [Cooperation Agreements](https://www.ftc.gov/legal-library/browse/cooperation-agreements) - [Federal Register Notices](https://www.ftc.gov/legal-library/browse/federal-register-notices) - [Reports](https://www.ftc.gov/policy/reports) - [Public Comments](https://www.ftc.gov/policy/public-comments) - [Studies](https://www.ftc.gov/policy/studies) - [Testimony](https://www.ftc.gov/legal-library/browse/testimony) - [Policy Statements](https://www.ftc.gov/legal-library/browse/policy-statements) - [International](https://www.ftc.gov/policy/international) - [Office of Technology Blog](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) - Advice and Guidance Show/hide Advice and Guidance menu items - [Consumer Advice](http://consumer.ftc.gov/) - [Military Consumer](https://militaryconsumer.gov/) - [Consumer.gov](https://consumer.gov/) - [Business Guidance](https://www.ftc.gov/business-guidance) - [Competition Guidance](https://www.ftc.gov/advice-guidance/competition-guidance) - [Bulk Publications](https://bulkorder.ftc.gov/) - [News and Events](https://www.ftc.gov/news-events) Show/hide News and Events menu items - [News](https://www.ftc.gov/news-events/news) - [Events](https://www.ftc.gov/news-events/events) - [Features](https://www.ftc.gov/news-events/features) - [Topics](https://www.ftc.gov/news-events/topics) - [Contests](https://www.ftc.gov/news-events/contests) - [Stay Connected](https://www.ftc.gov/news-events/stay-connected) - [Data Spotlight](https://www.ftc.gov/news-events/data-visualizations/data-spotlight) - [Explore Data](https://www.ftc.gov/news-events/explore-data) - [Social Media](https://www.ftc.gov/news-events/social-media) - [About the FTC](https://www.ftc.gov/about-ftc) Show/hide About the FTC menu items - [Mission](https://www.ftc.gov/about-ftc/mission) - [History](https://www.ftc.gov/about-ftc/history) - [Commissioners and Staff](https://www.ftc.gov/about-ftc/commissioners-staff) - [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Budget and Strategy](https://www.ftc.gov/about-ftc/budget-strategy) - [Office of Inspector General](https://oig.ftc.gov/) - [Careers at the FTC](https://www.ftc.gov/about-ftc/careers) - [Contact](https://www.ftc.gov/about-ftc/contact) Looking for legal documents or records? Search the [Legal Library](https://www.ftc.gov/legal-library) instead. # File A Complaint Learn how to file a complaint with the Federal Trade Commission. Categories 2018 Workshops [Return to top](https://www.ftc.gov/media/71268#top) Menu ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) ## Main navigation - [Enforcement](https://www.ftc.gov/enforcement) - [Cases and Proceedings](https://www.ftc.gov/legal-library/browse/cases-proceedings) - [Premerger Notification Program](https://www.ftc.gov/enforcement/premerger-notification-program) - [Merger Review](https://www.ftc.gov/enforcement/merger-review) - [Anticompetitive Practices](https://www.ftc.gov/enforcement/anticompetitive-practices) - [Rulemaking](https://www.ftc.gov/enforcement/rulemaking) - [Statutes](https://www.ftc.gov/legal-library/browse/statutes) - [Horseracing Integrity and Safety Authority (HISA) Oversight](https://www.ftc.gov/enforcement/hisa) - [Competition and Consumer Protection Guidance Documents](https://www.ftc.gov/enforcement/competition-consumer-protection-guidance-documents) - [Warning Letters](https://www.ftc.gov/legal-library/browse/warning-letters) - [Consumer Sentinel Network](https://www.ftc.gov/enforcement/consumer-sentinel-network) - [Criminal Liaison Unit](https://www.ftc.gov/enforcement/criminal-liaison-unit) - [FTC Refund Programs](https://www.ftc.gov/enforcement/refunds) - [Notices of Penalty Offenses](https://www.ftc.gov/enforcement/penalty-offenses) - [Competition Matters Blog](https://www.ftc.gov/enforcement/competition-matters) - [Policy](https://www.ftc.gov/policy) - [Advocacy and Research](https://www.ftc.gov/policy/advocacy-research) - [Advisory Opinions](https://www.ftc.gov/legal-library/browse/advisory-opinions) - [Cooperation Agreements](https://www.ftc.gov/legal-library/browse/cooperation-agreements) - [Federal Register Notices](https://www.ftc.gov/legal-library/browse/federal-register-notices) - [Reports](https://www.ftc.gov/policy/reports) - [Public Comments](https://www.ftc.gov/policy/public-comments) - [Studies](https://www.ftc.gov/policy/studies) - [Testimony](https://www.ftc.gov/legal-library/browse/testimony) - [Policy Statements](https://www.ftc.gov/legal-library/browse/policy-statements) - [International](https://www.ftc.gov/policy/international) - [Office of Technology Blog](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) - Advice and Guidance - [Consumer Advice](http://consumer.ftc.gov/) - [Military Consumer](https://militaryconsumer.gov/) - [Consumer.gov](https://consumer.gov/) - [Business Guidance](https://www.ftc.gov/business-guidance) - [Competition Guidance](https://www.ftc.gov/advice-guidance/competition-guidance) - [Bulk Publications](https://bulkorder.ftc.gov/) - [News and Events](https://www.ftc.gov/news-events) - [News](https://www.ftc.gov/news-events/news) - [Events](https://www.ftc.gov/news-events/events) - [Features](https://www.ftc.gov/news-events/features) - [Topics](https://www.ftc.gov/news-events/topics) - [Contests](https://www.ftc.gov/news-events/contests) - [Stay Connected](https://www.ftc.gov/news-events/stay-connected) - [Data Spotlight](https://www.ftc.gov/news-events/data-visualizations/data-spotlight) - [Explore Data](https://www.ftc.gov/news-events/explore-data) - [Social Media](https://www.ftc.gov/news-events/social-media) - [About the FTC](https://www.ftc.gov/about-ftc) - [Mission](https://www.ftc.gov/about-ftc/mission) - [History](https://www.ftc.gov/about-ftc/history) - [Commissioners and Staff](https://www.ftc.gov/about-ftc/commissioners-staff) - [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Budget and Strategy](https://www.ftc.gov/about-ftc/budget-strategy) - [Office of Inspector General](https://oig.ftc.gov/) - [Careers at the FTC](https://www.ftc.gov/about-ftc/careers) - [Contact](https://www.ftc.gov/about-ftc/contact) ## Footer - [Privacy Policy](https://www.ftc.gov/policy-notices/privacy-policy) - [Policy and Notices](https://www.ftc.gov/policy-notices) - [Accessibility](https://www.ftc.gov/policy-notices/accessibility) - [FOIA](https://www.ftc.gov/foia) - [No FEAR Act](https://www.ftc.gov/policy-notices/no-fear-act) - [Office of Inspector General](https://www.ftc.gov/oig) - [USA.gov](https://www.usa.gov/)
Readable Markdown
![U.S. flag](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/us_flag_small.png) An official website of the United States government [EspaƱol](https://www.ftc.gov/es) ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) ## Main Menu Mega - [Search](https://search.usa.gov/search?affiliate=ftc_prod) - [English](https://www.ftc.gov/) - [espaƱol](https://www.ftc.gov/es/ftc-en-espa%C3%B1ol?menut=1) ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) - [Enforcement](https://www.ftc.gov/enforcement) - [Policy](https://www.ftc.gov/policy) - Advice and Guidance - [News and Events](https://www.ftc.gov/news-events) - [About the FTC](https://www.ftc.gov/about-ftc) Looking for legal documents or records? Search the [Legal Library](https://www.ftc.gov/legal-library) instead. Learn how to file a complaint with the Federal Trade Commission. Categories 2018 Workshops [Return to top](https://www.ftc.gov/media/71268#top)
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