🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 130 (from laksa154)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa130.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection","crawl_time":1776013658,"first_indexed_time":1386832844,"http_code":200,"src_unparsed":"gov,ftc!www,\/about-ftc\/bureaus-offices\/bureau-consumer-protection s443","src_root_hash":"5486463561478463730","history_drop_reason":null,"meta_title":"Bureau of Consumer Protection | Federal Trade Commission","meta_descriptions":["The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that"],"attrs_boilerpipe_text":"The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.\nFeatured\nAs the nation’s consumer protection agency, the FTC takes \nreports \nabout scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive.\nPeople are getting more \nrobocalls\n than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? \nFind out.\nCase |\nApril 9, 2026\nLegal Public Statement |\nApril 9, 2026\nLegal Public Statement |\nApril 2, 2026\nCase |\nApril 2, 2026\nFederal Register Notice |\nMarch 30, 2026\nApr\n15\nMore Information\nWant to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides \ntips and advice\n about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity.\nThe FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at \nrecent FTC cases that resulted in refunds\n.\nIf you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the \nFTC’s resources can help\n. You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions.\nBCP’s Business Center\n provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need.\nEight divisions and eight regional offices make up the \nBureau of Consumer Protection\n. Find out how each office contributes to the Bureau’s mission.","attrs_markdown":"[Skip to main content](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection#main-content)\n\n![U.S. flag](https:\/\/www.ftc.gov\/themes\/custom\/ftc_uswds\/uswds\/dist\/img\/us_flag_small.png)\n\nAn official website of the United States government\n\nHere’s how you know\n\nHere's how you know\n\n![Dot gov](https:\/\/www.ftc.gov\/themes\/custom\/ftc_uswds\/uswds\/dist\/img\/icon-dot-gov.svg)\n\n**The .gov means it’s official.**   \n Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.\n\n![Https](https:\/\/www.ftc.gov\/themes\/custom\/ftc_uswds\/uswds\/dist\/img\/icon-https.svg)\n\n**The site is secure.**   \n The **https:\/\/** ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.\n\n[Español](https:\/\/www.ftc.gov\/es)\n\n- [Report Fraud](https:\/\/reportfraud.ftc.gov\/)\n- [Get Consumer Alerts](https:\/\/public.govdelivery.com\/accounts\/USFTCCONSUMER\/subscriber\/new?topic_id=USFTCCONSUMER_8)\n- [Search the Legal Library](https:\/\/www.ftc.gov\/legal-library)\n\nMenu\n\n![close](https:\/\/www.ftc.gov\/themes\/custom\/ftc_uswds\/uswds\/dist\/img\/close.svg)\n\n## Main Menu Mega\n- Show\/hide Enforcement menu items\n  ## [Enforcement](https:\/\/www.ftc.gov\/enforcement)\n  We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices.\n  \n  [View Enforcement](https:\/\/www.ftc.gov\/enforcement)\n  \n  ### Search or browse  the Legal Library\n  Find legal resources and guidance to understand your business responsibilities and comply with the law.\n  \n  [Browse legal resources](https:\/\/www.ftc.gov\/legal-library\/browse)\n  \n  ## Sections\n  - [Cases and Proceedings](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings)\n  - [Premerger Notification Program](https:\/\/www.ftc.gov\/enforcement\/premerger-notification-program)\n  - [Merger Review](https:\/\/www.ftc.gov\/enforcement\/merger-review)\n  - [Anticompetitive Practices](https:\/\/www.ftc.gov\/enforcement\/anticompetitive-practices)\n  - [Rulemaking](https:\/\/www.ftc.gov\/enforcement\/rulemaking)\n  - [Statutes](https:\/\/www.ftc.gov\/legal-library\/browse\/statutes)\n  - [Horseracing Integrity and Safety Authority (HISA) Oversight](https:\/\/www.ftc.gov\/enforcement\/hisa)\n  - [Competition and Consumer Protection Guidance Documents](https:\/\/www.ftc.gov\/enforcement\/competition-consumer-protection-guidance-documents)\n  - [Warning Letters](https:\/\/www.ftc.gov\/legal-library\/browse\/warning-letters)\n  - [Consumer Sentinel Network](https:\/\/www.ftc.gov\/enforcement\/consumer-sentinel-network)\n  - [Criminal Liaison Unit](https:\/\/www.ftc.gov\/enforcement\/criminal-liaison-unit)\n  - [FTC Refund Programs](https:\/\/www.ftc.gov\/enforcement\/refunds)\n  - [Notices of Penalty Offenses](https:\/\/www.ftc.gov\/enforcement\/penalty-offenses)\n  - [Competition Matters Blog](https:\/\/www.ftc.gov\/enforcement\/competition-matters)\n  \n  ## Take action\n  - [Submit Merger\/Antitrust Comment](https:\/\/www.ftc.gov\/enforcement\/submit-merger-antitrust-comment \"Comment on a Proposed Merger or File an Antitrust Complaint\")\n  - [File adjudicative documents](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-secretary\/document-filing)\n  - [Find banned debt collectors](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/banned-debt-collectors)\n  - [View competition guidance](https:\/\/www.ftc.gov\/business-guidance\/competition-business-guidance)\n  \n  ## Competition Matters Blog\n  Competition Matters\n  \n  ### [How Loyalty Discounts Between Firms Harm Competition When There Are Network Effects: FTC v. Surescripts](https:\/\/www.ftc.gov\/enforcement\/competition-matters\/2026\/02\/how-loyalty-discounts-between-firms-harm-competition-when-there-are-network-effects-ftc-v-surescripts)\n  Matthew Chesnes (DAD, BE Antitrust I) and Ted Rosenbaum (Acting BE Director)\n  \n  February 13, 2026\n  \n  [View all Competition Matters Blog posts](https:\/\/www.ftc.gov\/enforcement\/competition-matters)\n- Show\/hide Policy menu items\n  ## [Policy](https:\/\/www.ftc.gov\/policy)\n  We work to advance government policies that protect consumers and promote competition.\n  \n  [View Policy](https:\/\/www.ftc.gov\/policy)\n  \n  ### Search or browse  the Legal Library\n  Find legal resources and guidance to understand your business responsibilities and comply with the law.\n  \n  [Browse legal resources](https:\/\/www.ftc.gov\/legal-library\/browse)\n  \n  ## Sections\n  - [Advocacy and Research](https:\/\/www.ftc.gov\/policy\/advocacy-research)\n  - [Advisory Opinions](https:\/\/www.ftc.gov\/legal-library\/browse\/advisory-opinions)\n  - [Cooperation Agreements](https:\/\/www.ftc.gov\/legal-library\/browse\/cooperation-agreements)\n  - [Federal Register Notices](https:\/\/www.ftc.gov\/legal-library\/browse\/federal-register-notices)\n  - [Reports](https:\/\/www.ftc.gov\/policy\/reports)\n  - [Public Comments](https:\/\/www.ftc.gov\/policy\/public-comments)\n  - [Studies](https:\/\/www.ftc.gov\/policy\/studies)\n  - [Testimony](https:\/\/www.ftc.gov\/legal-library\/browse\/testimony)\n  - [Policy Statements](https:\/\/www.ftc.gov\/legal-library\/browse\/policy-statements)\n  - [International](https:\/\/www.ftc.gov\/policy\/international)\n  - [Office of Technology Blog](https:\/\/www.ftc.gov\/policy\/advocacy-research\/tech-at-ftc)\n  \n  ## Take action\n  - [Find policy statements](https:\/\/www.ftc.gov\/legal-library\/browse\/policy-statements)\n  - [Submit a public comment](https:\/\/www.ftc.gov\/policy\/public-comments \"Public Comments\")\n  \n  ## Technology Blog\n  Technology Blog\n  \n  ### [The FTC Is on the Front Lines of Tech Innovation & Regulation](https:\/\/www.ftc.gov\/policy\/advocacy-research\/tech-at-ftc\/2025\/01\/ftc-front-lines-tech-innovation-regulation)\n  Stephanie T. Nguyen, Chief Technologist\n  \n  January 17, 2025\n  \n  [View all Technology Blog posts](https:\/\/www.ftc.gov\/policy\/advocacy-research\/tech-at-ftc)\n- Show\/hide Advice and Guidance menu items\n  ## Advice and Guidance\n  Learn more about your rights as a consumer and how to spot and avoid scams. Find the resources you need to understand how consumer protection law impacts your business.\n  \n  ## Take action\n  - [Report fraud](https:\/\/reportfraud.ftc.gov\/)\n  - [Report identity theft](http:\/\/www.identitytheft.gov\/)\n  - [Register for Do Not Call](https:\/\/www.donotcall.gov\/)\n  - [Sign up for consumer alerts](https:\/\/public.govdelivery.com\/accounts\/USFTCCONSUMER\/subscriber\/new?topic_id=USFTCCONSUMER_8)\n  - [Get Business Blog updates](https:\/\/public.govdelivery.com\/accounts\/USFTCBUSINESS\/subscriber\/new?category_id=USFTCBUSINESS_C1)\n  - [Get your free credit report](https:\/\/www.consumer.ftc.gov\/articles\/free-credit-reports)\n  - [Find refund cases](https:\/\/www.ftc.gov\/enforcement\/refunds)\n  - [Order bulk publications](https:\/\/www.bulkorder.ftc.gov\/)\n  \n  ## [Consumer Advice](https:\/\/www.consumer.ftc.gov\/)\n  - [Shopping and Donating](https:\/\/www.consumer.ftc.gov\/shopping-and-donating)\n  - [Credit, Loans, and Debt](https:\/\/www.consumer.ftc.gov\/credit-loans-and-debt)\n  - [Jobs and Making Money](https:\/\/www.consumer.ftc.gov\/jobs-and-making-money)\n  - [Unwanted Calls, Emails, and Texts](https:\/\/www.consumer.ftc.gov\/unwanted-calls-emails-and-texts)\n  - [Identity Theft and Online Security](https:\/\/www.consumer.ftc.gov\/identity-theft-and-online-security)\n  - [Scams](https:\/\/www.consumer.ftc.gov\/scams)\n  \n  ## [Business Guidance](https:\/\/www.ftc.gov\/business-guidance)\n  - [Advertising and Marketing](https:\/\/www.ftc.gov\/business-guidance\/advertising-marketing)\n  - [Credit and Finance](https:\/\/www.ftc.gov\/business-guidance\/credit-finance)\n  - [Privacy and Security](https:\/\/www.ftc.gov\/business-guidance\/privacy-security)\n  - [By Industry](https:\/\/www.ftc.gov\/business-guidance\/industry)\n  - [For Small Businesses](https:\/\/www.ftc.gov\/business-guidance\/small-businesses)\n  - [Browse Business Guidance Resources](https:\/\/www.ftc.gov\/business-guidance\/resources)\n  - [Business Blog](https:\/\/www.ftc.gov\/business-guidance\/blog)\n  \n  ### Servicemembers:  Your tool for financial readiness\n  [Visit militaryconsumer.gov](https:\/\/militaryconsumer.gov\/)\n  \n  ### Get consumer protection basics, plain and simple\n  [Visit consumer.gov](https:\/\/consumer.gov\/)\n  \n  ### Learn how the FTC protects free enterprise and consumers\n  [Visit Competition Counts](https:\/\/www.ftc.gov\/enforcement-policy\/competition-enforcement\/competition-guidance\/competition-counts)\n  \n  ### Looking for competition guidance?\n  [Competition Guidance](https:\/\/www.ftc.gov\/advice-guidance\/competition-guidance)\n- Show\/hide News and Events menu items\n  ## [News and Events](https:\/\/www.ftc.gov\/news-events)\n  ## Latest News\n  [Press Release](https:\/\/www.ftc.gov\/news-events\/news\/press-releases)\n  \n  ### [FTC Submits Draft ANPRM Related to Online Food Delivery Service Fees to OMB for Review](https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2026\/04\/ftc-submits-draft-anprm-related-online-food-delivery-service-fees-omb-review)\n  April 10, 2026\n  \n  [View News and Events](https:\/\/www.ftc.gov\/news-events)\n  \n  ## Upcoming Event\n  Apr15\n  \n  ### [Helping Military Kids Navigate the Online World](https:\/\/www.ftc.gov\/news-events\/events\/2026\/04\/helping-military-kids-navigate-online-world)\n  Wednesday, April 15, 2026 \\| 2:00PM\n  \n  [View more Events](https:\/\/www.ftc.gov\/news-events\/events)\n  \n  ## Sections\n  - [News](https:\/\/www.ftc.gov\/news-events\/news)\n  - [Events](https:\/\/www.ftc.gov\/news-events\/events)\n  - [Features](https:\/\/www.ftc.gov\/news-events\/features)\n  - [Topics](https:\/\/www.ftc.gov\/news-events\/topics)\n  - [Contests](https:\/\/www.ftc.gov\/news-events\/contests)\n  - [Stay Connected](https:\/\/www.ftc.gov\/news-events\/stay-connected)\n  - [Data Spotlight](https:\/\/www.ftc.gov\/news-events\/data-visualizations\/data-spotlight)\n  - [Explore Data](https:\/\/www.ftc.gov\/news-events\/explore-data)\n  - [Social Media](https:\/\/www.ftc.gov\/news-events\/social-media)\n  \n  [Sign up for the latest news](https:\/\/www.ftc.gov\/news-events\/stay-connected)\n  \n  ## Follow us on social media\n  \n  ## Feature\n  ![gaming controller illustration](https:\/\/www.ftc.gov\/sites\/default\/files\/styles\/crop_thumbnail\/public\/ftc_gov\/images\/gaming-controller-hero.jpg?itok=9PjrGCSl)\n  \n  ### [Playing it Safe: Explore the FTC's Top Video Game Cases](https:\/\/www.ftc.gov\/news-events\/features\/gaming \"Playing it Safe: Explore the FTC's Top Video Game Cases feature\")\n  Learn about the FTC's notable video game cases and what our agency is doing to keep the public safe.\n  \n  ## Latest Data Visualization\n  ![Visualization of FTC Refunds to Consumers](https:\/\/www.ftc.gov\/system\/files\/styles\/crop_thumbnail\/private\/ftc_gov\/images\/refunds-tableau.jpg?itok=uqgwQ2yN)\n  \n  ### [FTC Refunds to Consumers](https:\/\/public.tableau.com\/app\/profile\/federal.trade.commission\/viz\/Refunds_15797958402020\/RefundsbyCase)\n  Explore refund statistics including where refunds were sent and the dollar amounts refunded with this visualization.\n- Show\/hide About the FTC menu items\n  ## [About the FTC](https:\/\/www.ftc.gov\/about-ftc)\n  Our mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education.\n  \n  [Learn more about the FTC](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/%20\/about-ftc)\n  \n  ## Sections\n  - [Mission](https:\/\/www.ftc.gov\/about-ftc\/mission)\n  - [History](https:\/\/www.ftc.gov\/about-ftc\/history)\n  - [Commissioners and Staff](https:\/\/www.ftc.gov\/about-ftc\/commissioners-staff)\n  - [Bureaus and Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices)\n  - [Budget and Strategy](https:\/\/www.ftc.gov\/about-ftc\/budget-strategy)\n  - [Office of Inspector General](https:\/\/oig.ftc.gov\/)\n  - [Careers at the FTC](https:\/\/www.ftc.gov\/about-ftc\/careers)\n  - [Contact](https:\/\/www.ftc.gov\/about-ftc\/contact)\n  \n  ## Featured\n  ![Commissioner Ferguson hi res image](https:\/\/www.ftc.gov\/system\/files\/styles\/crop_thumbnail\/private\/ftc_gov\/images\/commissioner-andrew-n-ferguson-res.jpg?itok=GZrqrqZc)\n  \n  ### Meet the Chairman\n  Andrew N. Ferguson is Chairman of the Federal Trade Commission.\n  \n  [Chairman Andrew N. Ferguson](https:\/\/www.ftc.gov\/about-ftc\/commissioners-staff\/andrew-n-ferguson \"Chairman Andrew N. Ferguson\")\n- [Search](https:\/\/search.usa.gov\/search?affiliate=ftc_prod)\n  Show\/hide Search menu items\n  Looking for legal documents or records? Search the [Legal Library](https:\/\/www.ftc.gov\/legal-library) instead.\n\n- [English](https:\/\/www.ftc.gov\/)\n- [español](https:\/\/www.ftc.gov\/es\/ftc-en-espa%C3%B1ol?menut=1)\n\n- [Report Fraud](https:\/\/reportfraud.ftc.gov\/)\n- [Get Consumer Alerts](https:\/\/public.govdelivery.com\/accounts\/USFTCCONSUMER\/subscriber\/new?topic_id=USFTCCONSUMER_8)\n- [Search the Legal Library](https:\/\/www.ftc.gov\/legal-library)\n\n- [Enforcement](https:\/\/www.ftc.gov\/enforcement)\n  Show\/hide Enforcement menu items\n  - [Cases and Proceedings](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings)\n  - [Premerger Notification Program](https:\/\/www.ftc.gov\/enforcement\/premerger-notification-program)\n  - [Merger Review](https:\/\/www.ftc.gov\/enforcement\/merger-review)\n  - [Anticompetitive Practices](https:\/\/www.ftc.gov\/enforcement\/anticompetitive-practices)\n  - [Rulemaking](https:\/\/www.ftc.gov\/enforcement\/rulemaking)\n  - [Statutes](https:\/\/www.ftc.gov\/legal-library\/browse\/statutes)\n  - [Horseracing Integrity and Safety Authority (HISA) Oversight](https:\/\/www.ftc.gov\/enforcement\/hisa)\n  - [Competition and Consumer Protection Guidance Documents](https:\/\/www.ftc.gov\/enforcement\/competition-consumer-protection-guidance-documents)\n  - [Warning Letters](https:\/\/www.ftc.gov\/legal-library\/browse\/warning-letters)\n  - [Consumer Sentinel Network](https:\/\/www.ftc.gov\/enforcement\/consumer-sentinel-network)\n  - [Criminal Liaison Unit](https:\/\/www.ftc.gov\/enforcement\/criminal-liaison-unit)\n  - [FTC Refund Programs](https:\/\/www.ftc.gov\/enforcement\/refunds)\n  - [Notices of Penalty Offenses](https:\/\/www.ftc.gov\/enforcement\/penalty-offenses)\n  - [Competition Matters Blog](https:\/\/www.ftc.gov\/enforcement\/competition-matters)\n- [Policy](https:\/\/www.ftc.gov\/policy)\n  Show\/hide Policy menu items\n  - [Advocacy and Research](https:\/\/www.ftc.gov\/policy\/advocacy-research)\n  - [Advisory Opinions](https:\/\/www.ftc.gov\/legal-library\/browse\/advisory-opinions)\n  - [Cooperation Agreements](https:\/\/www.ftc.gov\/legal-library\/browse\/cooperation-agreements)\n  - [Federal Register Notices](https:\/\/www.ftc.gov\/legal-library\/browse\/federal-register-notices)\n  - [Reports](https:\/\/www.ftc.gov\/policy\/reports)\n  - [Public Comments](https:\/\/www.ftc.gov\/policy\/public-comments)\n  - [Studies](https:\/\/www.ftc.gov\/policy\/studies)\n  - [Testimony](https:\/\/www.ftc.gov\/legal-library\/browse\/testimony)\n  - [Policy Statements](https:\/\/www.ftc.gov\/legal-library\/browse\/policy-statements)\n  - [International](https:\/\/www.ftc.gov\/policy\/international)\n  - [Office of Technology Blog](https:\/\/www.ftc.gov\/policy\/advocacy-research\/tech-at-ftc)\n- Advice and Guidance\n  Show\/hide Advice and Guidance menu items\n  - [Consumer Advice](http:\/\/consumer.ftc.gov\/)\n  - [Military Consumer](https:\/\/militaryconsumer.gov\/)\n  - [Consumer.gov](https:\/\/consumer.gov\/)\n  - [Business Guidance](https:\/\/www.ftc.gov\/business-guidance)\n  - [Competition Guidance](https:\/\/www.ftc.gov\/advice-guidance\/competition-guidance)\n  - [Bulk Publications](https:\/\/bulkorder.ftc.gov\/)\n- [News and Events](https:\/\/www.ftc.gov\/news-events)\n  Show\/hide News and Events menu items\n  - [News](https:\/\/www.ftc.gov\/news-events\/news)\n  - [Events](https:\/\/www.ftc.gov\/news-events\/events)\n  - [Features](https:\/\/www.ftc.gov\/news-events\/features)\n  - [Topics](https:\/\/www.ftc.gov\/news-events\/topics)\n  - [Contests](https:\/\/www.ftc.gov\/news-events\/contests)\n  - [Stay Connected](https:\/\/www.ftc.gov\/news-events\/stay-connected)\n  - [Data Spotlight](https:\/\/www.ftc.gov\/news-events\/data-visualizations\/data-spotlight)\n  - [Explore Data](https:\/\/www.ftc.gov\/news-events\/explore-data)\n  - [Social Media](https:\/\/www.ftc.gov\/news-events\/social-media)\n- [About the FTC](https:\/\/www.ftc.gov\/about-ftc)\n  Show\/hide About the FTC menu items\n  - [Mission](https:\/\/www.ftc.gov\/about-ftc\/mission)\n  - [History](https:\/\/www.ftc.gov\/about-ftc\/history)\n  - [Commissioners and Staff](https:\/\/www.ftc.gov\/about-ftc\/commissioners-staff)\n  - [Bureaus and Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices)\n  - [Budget and Strategy](https:\/\/www.ftc.gov\/about-ftc\/budget-strategy)\n  - [Office of Inspector General](https:\/\/oig.ftc.gov\/)\n  - [Careers at the FTC](https:\/\/www.ftc.gov\/about-ftc\/careers)\n  - [Contact](https:\/\/www.ftc.gov\/about-ftc\/contact)\n\nLooking for legal documents or records? Search the [Legal Library](https:\/\/www.ftc.gov\/legal-library) instead.\n\n# Bureau of Consumer Protection\n## Breadcrumb\n1. [Home](https:\/\/www.ftc.gov\/)\n2. [About the FTC](https:\/\/www.ftc.gov\/about-ftc)\n3. [Bureaus & Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices)\n\n## Bureaus and Offices Menu\n## [Bureaus and Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices)\n- [Bureau of Competition](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-competition)\n- [Bureau of Consumer Protection](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection)\n  - [Our Divisions](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/our-divisions)\n  - [About the Bureau of Consumer Protection](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/about-bureau-consumer-protection)\n  - [Organization Chart](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/organization-chart)\n  - [Careers in the Bureau of Consumer Protection](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/careers-bureau-consumer-protection)\n  - [Legal Internships](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/legal-internships)\n- [Bureau of Economics](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-economics)\n- [Office of Administrative Law Judges](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-administrative-law-judges)\n- [Office of the Chief Financial Officer](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-chief-financial-officer)\n- [Office of the Chief Information Officer](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-chief-information-officer)\n- [Office of the Chief Privacy Officer](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-chief-privacy-officer)\n- [Office of Congressional Relations](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-congressional-relations)\n- [Office of the Executive Director](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-executive-director)\n- [Office of the General Counsel](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-general-counsel)\n- [Office of International Affairs](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-international-affairs)\n- [Office of Policy Planning](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-policy-planning)\n- [Office of Public Affairs](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-public-affairs)\n- [Office of the Secretary](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-secretary)\n- [Office of Technology](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/office-technology)\n- [Regional Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/regional-offices)\n\nThe FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.\n\n## Featured\n### [Fighting Scams and Fraud](https:\/\/reportfraud.ftc.gov\/)\n[![Report Fraud](https:\/\/www.ftc.gov\/sites\/default\/files\/images\/bureau\/reportfraud-576x234.png)](https:\/\/reportfraud.ftc.gov\/)\n\nAs the nation’s consumer protection agency, the FTC takes [reports](http:\/\/reportfraud.ftc.gov\/) about scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive.\n\n### [Robocalls](https:\/\/www.donotcall.gov\/)\n[![Robocalls Image with flame coming out of phone](https:\/\/www.ftc.gov\/sites\/default\/files\/images\/bureau\/robocalls_576x234.jpg)](https:\/\/www.donotcall.gov\/)\n\nPeople are getting more [robocalls](https:\/\/www.consumer.ftc.gov\/features\/feature-0025-robocalls) than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? [Find out.](https:\/\/consumer.ftc.gov\/features\/feature-0025-robocalls)\n\nKeep up with the latest\n\n## News\n\n[Press Release](https:\/\/www.ftc.gov\/news-events\/news\/press-releases)\n\n### [FTC Submits Draft ANPRM Related to Online Food Delivery Service Fees to OMB for Review](https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2026\/04\/ftc-submits-draft-anprm-related-online-food-delivery-service-fees-omb-review)\nApril 10, 2026\n\n[Press Release](https:\/\/www.ftc.gov\/news-events\/news\/press-releases)\n\n### [StubHub Refunding \\$10 Million in Fees to Consumers After Deceptive Ticket Pricing](https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2026\/04\/stubhub-refunding-10-million-fees-consumers-after-deceptive-ticket-pricing)\nApril 9, 2026\n\n[More News](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/press-releases?field_bureau_office_association_target_id=672)\n\n## Latest in Consumer Protection in the Legal Library\n[StubHub](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/stubhub)\n\nCase \\|\n\nApril 9, 2026\n\n[Statement of Chairman Andrew N. Ferguson in the Matter of FTC v. StubHub Holdings, Inc.](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/public-statements\/statement-chairman-andrew-n-ferguson-matter-ftc-v-stubhub-holdings-inc)\n\nLegal Public Statement \\|\n\nApril 9, 2026\n\n[Concurring Statement of Chairman Andrew N. Ferguson Joined by Commissioner Mark R. Meador Regarding Lindsay Automotive Group](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/public-statements\/concurring-statement-chairman-andrew-n-ferguson-joined-commissioner-mark-r-meador-regarding-lindsay)\n\nLegal Public Statement \\|\n\nApril 2, 2026\n\n[Lindsay Chevrolet, et al, FTC and State of Maryland v](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/2323032-lindsay-chevrolet-et-al-ftc-state-maryland-v)\n\nCase \\|\n\nApril 2, 2026\n\n[Agency Information Collection Activities; Proposed Collection; Comment Request; Extension (Affiliate Marketing Rule)](https:\/\/www.ftc.gov\/legal-library\/browse\/federal-register-notices\/agency-information-collection-activities-proposed-collection-comment-request-extension-affiliate-1)\n\nFederal Register Notice \\|\n\nMarch 30, 2026\n\n[Browse the Legal Library](https:\/\/www.ftc.gov\/legal-library\/browse)\n\n## Reports\n### [FY 2026-2030 Strategic Plan](https:\/\/www.ftc.gov\/reports\/fy-2026-2030-strategic-plan)\n[View all Reports](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/reports?field_bureau_office_association_target_id=672)\n\n## Latest Blog Posts\nBusiness Blog\n\n### [How to best engage with BCP and BE on economic analysis in BCP investigations](https:\/\/www.ftc.gov\/business-guidance\/blog\/2026\/04\/how-best-engage-bcp-be-economic-analysis-bcp-investigations)\nChristopher G. Mufarrige\n\nApril 8, 2026\n\n[View all Competition Matters blog posts](https:\/\/www.ftc.gov\/enforcement\/competition-matters)\n\n## Upcoming Events\nApr15\n\n### [Helping Military Kids Navigate the Online World](https:\/\/www.ftc.gov\/news-events\/events\/2026\/04\/helping-military-kids-navigate-online-world)\nWednesday, April 15, 2026 \\| 2:00PM\n\n[More Events](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/events?field_bureau_office_association_target_id=672)\n\n## More Information\n### [Tips and Advice for Consumers](https:\/\/consumer.ftc.gov\/)\nWant to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides [tips and advice](https:\/\/consumer.ftc.gov\/) about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity.\n\n### [Getting Refunds for Consumers](https:\/\/www.ftc.gov\/enforcement\/cases-proceedings\/refunds)\nThe FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at [recent FTC cases that resulted in refunds](https:\/\/www.ftc.gov\/enforcement\/cases-proceedings\/refunds).\n\n### [Resources for Consumer Advocates](https:\/\/reportfraud.ftc.gov\/#\/community)\nIf you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the [FTC’s resources can help](https:\/\/reportfraud.ftc.gov\/#\/community). You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions.\n\n### [BCP Business Guidance](https:\/\/www.ftc.gov\/business-guidance)\n[BCP’s Business Center](https:\/\/www.ftc.gov\/business-guidance) provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need.\n\n### [Bureau of Consumer Protection Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/our-divisions)\nEight divisions and eight regional offices make up the [Bureau of Consumer Protection](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/about-bureau-consumer-protection). Find out how each office contributes to the Bureau’s mission.\n\nJoin us at the FTC\\!\n\n[View our open positions](https:\/\/www.ftc.gov\/about-ftc\/careers\/apply-ftc)\n\n[Return to top](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection#top)\n\nMenu\n\n## Secondary Menu\n- [Report Fraud](https:\/\/reportfraud.ftc.gov\/)\n- [Get Consumer Alerts](https:\/\/public.govdelivery.com\/accounts\/USFTCCONSUMER\/subscriber\/new?topic_id=USFTCCONSUMER_8)\n- [Search the Legal Library](https:\/\/www.ftc.gov\/legal-library)\n\n## Main navigation\n- [Enforcement](https:\/\/www.ftc.gov\/enforcement)\n  - [Cases and Proceedings](https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings)\n  - [Premerger Notification Program](https:\/\/www.ftc.gov\/enforcement\/premerger-notification-program)\n  - [Merger Review](https:\/\/www.ftc.gov\/enforcement\/merger-review)\n  - [Anticompetitive Practices](https:\/\/www.ftc.gov\/enforcement\/anticompetitive-practices)\n  - [Rulemaking](https:\/\/www.ftc.gov\/enforcement\/rulemaking)\n  - [Statutes](https:\/\/www.ftc.gov\/legal-library\/browse\/statutes)\n  - [Horseracing Integrity and Safety Authority (HISA) Oversight](https:\/\/www.ftc.gov\/enforcement\/hisa)\n  - [Competition and Consumer Protection Guidance Documents](https:\/\/www.ftc.gov\/enforcement\/competition-consumer-protection-guidance-documents)\n  - [Warning Letters](https:\/\/www.ftc.gov\/legal-library\/browse\/warning-letters)\n  - [Consumer Sentinel Network](https:\/\/www.ftc.gov\/enforcement\/consumer-sentinel-network)\n  - [Criminal Liaison Unit](https:\/\/www.ftc.gov\/enforcement\/criminal-liaison-unit)\n  - [FTC Refund Programs](https:\/\/www.ftc.gov\/enforcement\/refunds)\n  - [Notices of Penalty Offenses](https:\/\/www.ftc.gov\/enforcement\/penalty-offenses)\n  - [Competition Matters Blog](https:\/\/www.ftc.gov\/enforcement\/competition-matters)\n- [Policy](https:\/\/www.ftc.gov\/policy)\n  - [Advocacy and Research](https:\/\/www.ftc.gov\/policy\/advocacy-research)\n  - [Advisory Opinions](https:\/\/www.ftc.gov\/legal-library\/browse\/advisory-opinions)\n  - [Cooperation Agreements](https:\/\/www.ftc.gov\/legal-library\/browse\/cooperation-agreements)\n  - [Federal Register Notices](https:\/\/www.ftc.gov\/legal-library\/browse\/federal-register-notices)\n  - [Reports](https:\/\/www.ftc.gov\/policy\/reports)\n  - [Public Comments](https:\/\/www.ftc.gov\/policy\/public-comments)\n  - [Studies](https:\/\/www.ftc.gov\/policy\/studies)\n  - [Testimony](https:\/\/www.ftc.gov\/legal-library\/browse\/testimony)\n  - [Policy Statements](https:\/\/www.ftc.gov\/legal-library\/browse\/policy-statements)\n  - [International](https:\/\/www.ftc.gov\/policy\/international)\n  - [Office of Technology Blog](https:\/\/www.ftc.gov\/policy\/advocacy-research\/tech-at-ftc)\n- Advice and Guidance\n  - [Consumer Advice](http:\/\/consumer.ftc.gov\/)\n  - [Military Consumer](https:\/\/militaryconsumer.gov\/)\n  - [Consumer.gov](https:\/\/consumer.gov\/)\n  - [Business Guidance](https:\/\/www.ftc.gov\/business-guidance)\n  - [Competition Guidance](https:\/\/www.ftc.gov\/advice-guidance\/competition-guidance)\n  - [Bulk Publications](https:\/\/bulkorder.ftc.gov\/)\n- [News and Events](https:\/\/www.ftc.gov\/news-events)\n  - [News](https:\/\/www.ftc.gov\/news-events\/news)\n  - [Events](https:\/\/www.ftc.gov\/news-events\/events)\n  - [Features](https:\/\/www.ftc.gov\/news-events\/features)\n  - [Topics](https:\/\/www.ftc.gov\/news-events\/topics)\n  - [Contests](https:\/\/www.ftc.gov\/news-events\/contests)\n  - [Stay Connected](https:\/\/www.ftc.gov\/news-events\/stay-connected)\n  - [Data Spotlight](https:\/\/www.ftc.gov\/news-events\/data-visualizations\/data-spotlight)\n  - [Explore Data](https:\/\/www.ftc.gov\/news-events\/explore-data)\n  - [Social Media](https:\/\/www.ftc.gov\/news-events\/social-media)\n- [About the FTC](https:\/\/www.ftc.gov\/about-ftc)\n  - [Mission](https:\/\/www.ftc.gov\/about-ftc\/mission)\n  - [History](https:\/\/www.ftc.gov\/about-ftc\/history)\n  - [Commissioners and Staff](https:\/\/www.ftc.gov\/about-ftc\/commissioners-staff)\n  - [Bureaus and Offices](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices)\n  - [Budget and Strategy](https:\/\/www.ftc.gov\/about-ftc\/budget-strategy)\n  - [Office of Inspector General](https:\/\/oig.ftc.gov\/)\n  - [Careers at the FTC](https:\/\/www.ftc.gov\/about-ftc\/careers)\n  - [Contact](https:\/\/www.ftc.gov\/about-ftc\/contact)\n\n## Footer\n- [Privacy Policy](https:\/\/www.ftc.gov\/policy-notices\/privacy-policy)\n- [Policy and Notices](https:\/\/www.ftc.gov\/policy-notices)\n- [Accessibility](https:\/\/www.ftc.gov\/policy-notices\/accessibility)\n- [FOIA](https:\/\/www.ftc.gov\/foia)\n- [No FEAR Act](https:\/\/www.ftc.gov\/policy-notices\/no-fear-act)\n- [Office of Inspector General](https:\/\/www.ftc.gov\/oig)\n- [USA.gov](https:\/\/www.usa.gov\/)","attrs_readable_markdown":"The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.\n\n## Featured\nAs the nation’s consumer protection agency, the FTC takes [reports](http:\/\/reportfraud.ftc.gov\/) about scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive.\n\nPeople are getting more [robocalls](https:\/\/www.consumer.ftc.gov\/features\/feature-0025-robocalls) than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? [Find out.](https:\/\/consumer.ftc.gov\/features\/feature-0025-robocalls)\n\nCase \\| April 9, 2026\n\nLegal Public Statement \\| April 9, 2026\n\nLegal Public Statement \\| April 2, 2026\n\nCase \\| April 2, 2026\n\nFederal Register Notice \\| March 30, 2026\n\nApr15\n\n## More Information\nWant to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides [tips and advice](https:\/\/consumer.ftc.gov\/) about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity.\n\nThe FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at [recent FTC cases that resulted in refunds](https:\/\/www.ftc.gov\/enforcement\/cases-proceedings\/refunds).\n\nIf you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the [FTC’s resources can help](https:\/\/reportfraud.ftc.gov\/#\/community). You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions.\n\n[BCP’s Business Center](https:\/\/www.ftc.gov\/business-guidance) provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need.\n\nEight divisions and eight regional offices make up the [Bureau of Consumer Protection](https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/about-bureau-consumer-protection). Find out how each office contributes to the Bureau’s mission.","meta_canonical":null}

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Meta Description	The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that
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Boilerpipe Text	The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. Featured As the nation’s consumer protection agency, the FTC takes reports about scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive. People are getting more robocalls than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? Find out. Case \| April 9, 2026 Legal Public Statement \| April 9, 2026 Legal Public Statement \| April 2, 2026 Case \| April 2, 2026 Federal Register Notice \| March 30, 2026 Apr 15 More Information Want to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides tips and advice about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity. The FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at recent FTC cases that resulted in refunds . If you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the FTC’s resources can help . You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions. BCP’s Business Center provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need. Eight divisions and eight regional offices make up the Bureau of Consumer Protection . Find out how each office contributes to the Bureau’s mission.
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[Español](https://www.ftc.gov/es) - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) Menu ![close](https://www.ftc.gov/themes/custom/ftc_uswds/uswds/dist/img/close.svg) ## Main Menu Mega - Show/hide Enforcement menu items ## [Enforcement](https://www.ftc.gov/enforcement) We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. [View Enforcement](https://www.ftc.gov/enforcement) ### Search or browse the Legal Library Find legal resources and guidance to understand your business responsibilities and comply with the law. 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Surescripts](https://www.ftc.gov/enforcement/competition-matters/2026/02/how-loyalty-discounts-between-firms-harm-competition-when-there-are-network-effects-ftc-v-surescripts) Matthew Chesnes (DAD, BE Antitrust I) and Ted Rosenbaum (Acting BE Director) February 13, 2026 [View all Competition Matters Blog posts](https://www.ftc.gov/enforcement/competition-matters) - Show/hide Policy menu items ## [Policy](https://www.ftc.gov/policy) We work to advance government policies that protect consumers and promote competition. [View Policy](https://www.ftc.gov/policy) ### Search or browse the Legal Library Find legal resources and guidance to understand your business responsibilities and comply with the law. 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Nguyen, Chief Technologist January 17, 2025 [View all Technology Blog posts](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) - Show/hide Advice and Guidance menu items ## Advice and Guidance Learn more about your rights as a consumer and how to spot and avoid scams. Find the resources you need to understand how consumer protection law impacts your business. ## Take action - [Report fraud](https://reportfraud.ftc.gov/) - [Report identity theft](http://www.identitytheft.gov/) - [Register for Do Not Call](https://www.donotcall.gov/) - [Sign up for consumer alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Get Business Blog updates](https://public.govdelivery.com/accounts/USFTCBUSINESS/subscriber/new?category_id=USFTCBUSINESS_C1) - [Get your free credit report](https://www.consumer.ftc.gov/articles/free-credit-reports) - [Find refund cases](https://www.ftc.gov/enforcement/refunds) - [Order bulk publications](https://www.bulkorder.ftc.gov/) ## [Consumer Advice](https://www.consumer.ftc.gov/) - [Shopping and Donating](https://www.consumer.ftc.gov/shopping-and-donating) - [Credit, Loans, and Debt](https://www.consumer.ftc.gov/credit-loans-and-debt) - [Jobs and Making Money](https://www.consumer.ftc.gov/jobs-and-making-money) - [Unwanted Calls, Emails, and Texts](https://www.consumer.ftc.gov/unwanted-calls-emails-and-texts) - [Identity Theft and Online Security](https://www.consumer.ftc.gov/identity-theft-and-online-security) - [Scams](https://www.consumer.ftc.gov/scams) ## [Business Guidance](https://www.ftc.gov/business-guidance) - [Advertising and Marketing](https://www.ftc.gov/business-guidance/advertising-marketing) - [Credit and Finance](https://www.ftc.gov/business-guidance/credit-finance) - [Privacy and Security](https://www.ftc.gov/business-guidance/privacy-security) - [By Industry](https://www.ftc.gov/business-guidance/industry) - [For Small Businesses](https://www.ftc.gov/business-guidance/small-businesses) - [Browse Business Guidance Resources](https://www.ftc.gov/business-guidance/resources) - [Business Blog](https://www.ftc.gov/business-guidance/blog) ### Servicemembers: Your tool for financial readiness [Visit militaryconsumer.gov](https://militaryconsumer.gov/) ### Get consumer protection basics, plain and simple [Visit consumer.gov](https://consumer.gov/) ### Learn how the FTC protects free enterprise and consumers [Visit Competition Counts](https://www.ftc.gov/enforcement-policy/competition-enforcement/competition-guidance/competition-counts) ### Looking for competition guidance? [Competition Guidance](https://www.ftc.gov/advice-guidance/competition-guidance) - Show/hide News and Events menu items ## [News and Events](https://www.ftc.gov/news-events) ## Latest News [Press Release](https://www.ftc.gov/news-events/news/press-releases) ### [FTC Submits Draft ANPRM Related to Online Food Delivery Service Fees to OMB for Review](https://www.ftc.gov/news-events/news/press-releases/2026/04/ftc-submits-draft-anprm-related-online-food-delivery-service-fees-omb-review) April 10, 2026 [View News and Events](https://www.ftc.gov/news-events) ## Upcoming Event Apr15 ### [Helping Military Kids Navigate the Online World](https://www.ftc.gov/news-events/events/2026/04/helping-military-kids-navigate-online-world) Wednesday, April 15, 2026 \\| 2:00PM [View more Events](https://www.ftc.gov/news-events/events) ## Sections - [News](https://www.ftc.gov/news-events/news) - [Events](https://www.ftc.gov/news-events/events) - [Features](https://www.ftc.gov/news-events/features) - [Topics](https://www.ftc.gov/news-events/topics) - [Contests](https://www.ftc.gov/news-events/contests) - [Stay Connected](https://www.ftc.gov/news-events/stay-connected) - [Data Spotlight](https://www.ftc.gov/news-events/data-visualizations/data-spotlight) - [Explore Data](https://www.ftc.gov/news-events/explore-data) - [Social Media](https://www.ftc.gov/news-events/social-media) [Sign up for the latest news](https://www.ftc.gov/news-events/stay-connected) ## Follow us on social media ## Feature ![gaming controller illustration](https://www.ftc.gov/sites/default/files/styles/crop_thumbnail/public/ftc_gov/images/gaming-controller-hero.jpg?itok=9PjrGCSl) ### [Playing it Safe: Explore the FTC's Top Video Game Cases](https://www.ftc.gov/news-events/features/gaming "Playing it Safe: Explore the FTC's Top Video Game Cases feature") Learn about the FTC's notable video game cases and what our agency is doing to keep the public safe. ## Latest Data Visualization ![Visualization of FTC Refunds to Consumers](https://www.ftc.gov/system/files/styles/crop_thumbnail/private/ftc_gov/images/refunds-tableau.jpg?itok=uqgwQ2yN) ### [FTC Refunds to Consumers](https://public.tableau.com/app/profile/federal.trade.commission/viz/Refunds_15797958402020/RefundsbyCase) Explore refund statistics including where refunds were sent and the dollar amounts refunded with this visualization. - Show/hide About the FTC menu items ## [About the FTC](https://www.ftc.gov/about-ftc) Our mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education. [Learn more about the FTC](https://www.ftc.gov/about-ftc/bureaus-offices/%20/about-ftc) ## Sections - [Mission](https://www.ftc.gov/about-ftc/mission) - [History](https://www.ftc.gov/about-ftc/history) - [Commissioners and Staff](https://www.ftc.gov/about-ftc/commissioners-staff) - [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Budget and Strategy](https://www.ftc.gov/about-ftc/budget-strategy) - [Office of Inspector General](https://oig.ftc.gov/) - [Careers at the FTC](https://www.ftc.gov/about-ftc/careers) - [Contact](https://www.ftc.gov/about-ftc/contact) ## Featured ![Commissioner Ferguson hi res image](https://www.ftc.gov/system/files/styles/crop_thumbnail/private/ftc_gov/images/commissioner-andrew-n-ferguson-res.jpg?itok=GZrqrqZc) ### Meet the Chairman Andrew N. Ferguson is Chairman of the Federal Trade Commission. [Chairman Andrew N. Ferguson](https://www.ftc.gov/about-ftc/commissioners-staff/andrew-n-ferguson "Chairman Andrew N. 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Search the [Legal Library](https://www.ftc.gov/legal-library) instead. # Bureau of Consumer Protection ## Breadcrumb 1. [Home](https://www.ftc.gov/) 2. [About the FTC](https://www.ftc.gov/about-ftc) 3. [Bureaus & Offices](https://www.ftc.gov/about-ftc/bureaus-offices) ## Bureaus and Offices Menu ## [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Bureau of Competition](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-competition) - [Bureau of Consumer Protection](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection) - [Our Divisions](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/our-divisions) - [About the Bureau of Consumer Protection](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/about-bureau-consumer-protection) - [Organization Chart](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/organization-chart) - [Careers in the Bureau of Consumer Protection](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/careers-bureau-consumer-protection) - [Legal Internships](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/legal-internships) - [Bureau of Economics](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-economics) - [Office of Administrative Law Judges](https://www.ftc.gov/about-ftc/bureaus-offices/office-administrative-law-judges) - [Office of the Chief Financial Officer](https://www.ftc.gov/about-ftc/bureaus-offices/office-chief-financial-officer) - [Office of the Chief Information Officer](https://www.ftc.gov/about-ftc/bureaus-offices/office-chief-information-officer) - [Office of the Chief Privacy Officer](https://www.ftc.gov/about-ftc/bureaus-offices/office-chief-privacy-officer) - [Office of Congressional Relations](https://www.ftc.gov/about-ftc/bureaus-offices/office-congressional-relations) - [Office of the Executive Director](https://www.ftc.gov/about-ftc/bureaus-offices/office-executive-director) - [Office of the General Counsel](https://www.ftc.gov/about-ftc/bureaus-offices/office-general-counsel) - [Office of International Affairs](https://www.ftc.gov/about-ftc/bureaus-offices/office-international-affairs) - [Office of Policy Planning](https://www.ftc.gov/about-ftc/bureaus-offices/office-policy-planning) - [Office of Public Affairs](https://www.ftc.gov/about-ftc/bureaus-offices/office-public-affairs) - [Office of the Secretary](https://www.ftc.gov/about-ftc/bureaus-offices/office-secretary) - [Office of Technology](https://www.ftc.gov/about-ftc/bureaus-offices/office-technology) - [Regional Offices](https://www.ftc.gov/about-ftc/bureaus-offices/regional-offices) The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. ## Featured ### [Fighting Scams and Fraud](https://reportfraud.ftc.gov/) [![Report Fraud](https://www.ftc.gov/sites/default/files/images/bureau/reportfraud-576x234.png)](https://reportfraud.ftc.gov/) As the nation’s consumer protection agency, the FTC takes [reports](http://reportfraud.ftc.gov/) about scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive. ### [Robocalls](https://www.donotcall.gov/) [![Robocalls Image with flame coming out of phone](https://www.ftc.gov/sites/default/files/images/bureau/robocalls_576x234.jpg)](https://www.donotcall.gov/) People are getting more [robocalls](https://www.consumer.ftc.gov/features/feature-0025-robocalls) than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? [Find out.](https://consumer.ftc.gov/features/feature-0025-robocalls) Keep up with the latest ## News [Press Release](https://www.ftc.gov/news-events/news/press-releases) ### [FTC Submits Draft ANPRM Related to Online Food Delivery Service Fees to OMB for Review](https://www.ftc.gov/news-events/news/press-releases/2026/04/ftc-submits-draft-anprm-related-online-food-delivery-service-fees-omb-review) April 10, 2026 [Press Release](https://www.ftc.gov/news-events/news/press-releases) ### [StubHub Refunding \$10 Million in Fees to Consumers After Deceptive Ticket Pricing](https://www.ftc.gov/news-events/news/press-releases/2026/04/stubhub-refunding-10-million-fees-consumers-after-deceptive-ticket-pricing) April 9, 2026 [More News](https://www.ftc.gov/about-ftc/bureaus-offices/press-releases?field_bureau_office_association_target_id=672) ## Latest in Consumer Protection in the Legal Library [StubHub](https://www.ftc.gov/legal-library/browse/cases-proceedings/stubhub) Case \\| April 9, 2026 [Statement of Chairman Andrew N. Ferguson in the Matter of FTC v. StubHub Holdings, Inc.](https://www.ftc.gov/legal-library/browse/cases-proceedings/public-statements/statement-chairman-andrew-n-ferguson-matter-ftc-v-stubhub-holdings-inc) Legal Public Statement \\| April 9, 2026 [Concurring Statement of Chairman Andrew N. Ferguson Joined by Commissioner Mark R. Meador Regarding Lindsay Automotive Group](https://www.ftc.gov/legal-library/browse/cases-proceedings/public-statements/concurring-statement-chairman-andrew-n-ferguson-joined-commissioner-mark-r-meador-regarding-lindsay) Legal Public Statement \\| April 2, 2026 [Lindsay Chevrolet, et al, FTC and State of Maryland v](https://www.ftc.gov/legal-library/browse/cases-proceedings/2323032-lindsay-chevrolet-et-al-ftc-state-maryland-v) Case \\| April 2, 2026 [Agency Information Collection Activities; Proposed Collection; Comment Request; Extension (Affiliate Marketing Rule)](https://www.ftc.gov/legal-library/browse/federal-register-notices/agency-information-collection-activities-proposed-collection-comment-request-extension-affiliate-1) Federal Register Notice \\| March 30, 2026 [Browse the Legal Library](https://www.ftc.gov/legal-library/browse) ## Reports ### [FY 2026-2030 Strategic Plan](https://www.ftc.gov/reports/fy-2026-2030-strategic-plan) [View all Reports](https://www.ftc.gov/about-ftc/bureaus-offices/reports?field_bureau_office_association_target_id=672) ## Latest Blog Posts Business Blog ### [How to best engage with BCP and BE on economic analysis in BCP investigations](https://www.ftc.gov/business-guidance/blog/2026/04/how-best-engage-bcp-be-economic-analysis-bcp-investigations) Christopher G. Mufarrige April 8, 2026 [View all Competition Matters blog posts](https://www.ftc.gov/enforcement/competition-matters) ## Upcoming Events Apr15 ### [Helping Military Kids Navigate the Online World](https://www.ftc.gov/news-events/events/2026/04/helping-military-kids-navigate-online-world) Wednesday, April 15, 2026 \\| 2:00PM [More Events](https://www.ftc.gov/about-ftc/bureaus-offices/events?field_bureau_office_association_target_id=672) ## More Information ### [Tips and Advice for Consumers](https://consumer.ftc.gov/) Want to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides [tips and advice](https://consumer.ftc.gov/) about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity. ### [Getting Refunds for Consumers](https://www.ftc.gov/enforcement/cases-proceedings/refunds) The FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at [recent FTC cases that resulted in refunds](https://www.ftc.gov/enforcement/cases-proceedings/refunds). ### [Resources for Consumer Advocates](https://reportfraud.ftc.gov/#/community) If you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the [FTC’s resources can help](https://reportfraud.ftc.gov/#/community). You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions. ### [BCP Business Guidance](https://www.ftc.gov/business-guidance) [BCP’s Business Center](https://www.ftc.gov/business-guidance) provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need. ### [Bureau of Consumer Protection Offices](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/our-divisions) Eight divisions and eight regional offices make up the [Bureau of Consumer Protection](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/about-bureau-consumer-protection). Find out how each office contributes to the Bureau’s mission. Join us at the FTC\! [View our open positions](https://www.ftc.gov/about-ftc/careers/apply-ftc) [Return to top](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection#top) Menu ## Secondary Menu - [Report Fraud](https://reportfraud.ftc.gov/) - [Get Consumer Alerts](https://public.govdelivery.com/accounts/USFTCCONSUMER/subscriber/new?topic_id=USFTCCONSUMER_8) - [Search the Legal Library](https://www.ftc.gov/legal-library) ## Main navigation - [Enforcement](https://www.ftc.gov/enforcement) - [Cases and Proceedings](https://www.ftc.gov/legal-library/browse/cases-proceedings) - [Premerger Notification Program](https://www.ftc.gov/enforcement/premerger-notification-program) - [Merger Review](https://www.ftc.gov/enforcement/merger-review) - [Anticompetitive Practices](https://www.ftc.gov/enforcement/anticompetitive-practices) - [Rulemaking](https://www.ftc.gov/enforcement/rulemaking) - [Statutes](https://www.ftc.gov/legal-library/browse/statutes) - [Horseracing Integrity and Safety Authority (HISA) Oversight](https://www.ftc.gov/enforcement/hisa) - [Competition and Consumer Protection Guidance Documents](https://www.ftc.gov/enforcement/competition-consumer-protection-guidance-documents) - [Warning Letters](https://www.ftc.gov/legal-library/browse/warning-letters) - [Consumer Sentinel Network](https://www.ftc.gov/enforcement/consumer-sentinel-network) - [Criminal Liaison Unit](https://www.ftc.gov/enforcement/criminal-liaison-unit) - [FTC Refund Programs](https://www.ftc.gov/enforcement/refunds) - [Notices of Penalty Offenses](https://www.ftc.gov/enforcement/penalty-offenses) - [Competition Matters Blog](https://www.ftc.gov/enforcement/competition-matters) - [Policy](https://www.ftc.gov/policy) - [Advocacy and Research](https://www.ftc.gov/policy/advocacy-research) - [Advisory Opinions](https://www.ftc.gov/legal-library/browse/advisory-opinions) - [Cooperation Agreements](https://www.ftc.gov/legal-library/browse/cooperation-agreements) - [Federal Register Notices](https://www.ftc.gov/legal-library/browse/federal-register-notices) - [Reports](https://www.ftc.gov/policy/reports) - [Public Comments](https://www.ftc.gov/policy/public-comments) - [Studies](https://www.ftc.gov/policy/studies) - [Testimony](https://www.ftc.gov/legal-library/browse/testimony) - [Policy Statements](https://www.ftc.gov/legal-library/browse/policy-statements) - [International](https://www.ftc.gov/policy/international) - [Office of Technology Blog](https://www.ftc.gov/policy/advocacy-research/tech-at-ftc) - Advice and Guidance - [Consumer Advice](http://consumer.ftc.gov/) - [Military Consumer](https://militaryconsumer.gov/) - [Consumer.gov](https://consumer.gov/) - [Business Guidance](https://www.ftc.gov/business-guidance) - [Competition Guidance](https://www.ftc.gov/advice-guidance/competition-guidance) - [Bulk Publications](https://bulkorder.ftc.gov/) - [News and Events](https://www.ftc.gov/news-events) - [News](https://www.ftc.gov/news-events/news) - [Events](https://www.ftc.gov/news-events/events) - [Features](https://www.ftc.gov/news-events/features) - [Topics](https://www.ftc.gov/news-events/topics) - [Contests](https://www.ftc.gov/news-events/contests) - [Stay Connected](https://www.ftc.gov/news-events/stay-connected) - [Data Spotlight](https://www.ftc.gov/news-events/data-visualizations/data-spotlight) - [Explore Data](https://www.ftc.gov/news-events/explore-data) - [Social Media](https://www.ftc.gov/news-events/social-media) - [About the FTC](https://www.ftc.gov/about-ftc) - [Mission](https://www.ftc.gov/about-ftc/mission) - [History](https://www.ftc.gov/about-ftc/history) - [Commissioners and Staff](https://www.ftc.gov/about-ftc/commissioners-staff) - [Bureaus and Offices](https://www.ftc.gov/about-ftc/bureaus-offices) - [Budget and Strategy](https://www.ftc.gov/about-ftc/budget-strategy) - [Office of Inspector General](https://oig.ftc.gov/) - [Careers at the FTC](https://www.ftc.gov/about-ftc/careers) - [Contact](https://www.ftc.gov/about-ftc/contact) ## Footer - [Privacy Policy](https://www.ftc.gov/policy-notices/privacy-policy) - [Policy and Notices](https://www.ftc.gov/policy-notices) - [Accessibility](https://www.ftc.gov/policy-notices/accessibility) - [FOIA](https://www.ftc.gov/foia) - [No FEAR Act](https://www.ftc.gov/policy-notices/no-fear-act) - [Office of Inspector General](https://www.ftc.gov/oig) - [USA.gov](https://www.usa.gov/)
Readable Markdown	The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. ## Featured As the nation’s consumer protection agency, the FTC takes [reports](http://reportfraud.ftc.gov/) about scammers that cheat people out of money and businesses that don’t make good on their promises. We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices. Each year, the FTC also releases a report with information about the number and type of reports we receive. People are getting more [robocalls](https://www.consumer.ftc.gov/features/feature-0025-robocalls) than ever. Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost. So what’s the FTC doing to stop these illegal robocallers? And what can you do to limit the number of robocalls you receive? [Find out.](https://consumer.ftc.gov/features/feature-0025-robocalls) Case \\| April 9, 2026 Legal Public Statement \\| April 9, 2026 Legal Public Statement \\| April 2, 2026 Case \\| April 2, 2026 Federal Register Notice \\| March 30, 2026 Apr15 ## More Information Want to order a copy of your free credit report? Or find out how to get a refund for a defective product? Maybe you’re shopping for a car, or investigating a money-making opportunity. The Bureau of Consumer Protection provides [tips and advice](https://consumer.ftc.gov/) about money and credit, homes and mortgages, health and fitness, jobs and making money, and privacy and identity. The FTC sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Want more information about the FTC’s refunds program? Take a look at [recent FTC cases that resulted in refunds](https://www.ftc.gov/enforcement/cases-proceedings/refunds). If you work with traditionally underserved communities — whether you’re a legal aid provider, a TESOL or other teacher, or an advocate — the [FTC’s resources can help](https://reportfraud.ftc.gov/#/community). You can use our materials in direct client services, language classes, financial literacy or life skills programs, workshops, and credit and debt counseling sessions. [BCP’s Business Center](https://www.ftc.gov/business-guidance) provides plain language guidance to help businesses understand their responsibilities and comply with the law. Browse by topic — Advertising & Marketing, Credit & Finance, Privacy & Security — or by industry to find what you need. Eight divisions and eight regional offices make up the [Bureau of Consumer Protection](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection/about-bureau-consumer-protection). Find out how each office contributes to the Bureau’s mission.
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