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By
Olivia Wathne, J.D.
| Legally reviewed by
Melissa Bender, Esq.
| Last reviewed
February 02, 2024
The last updated date refers to the last time this article was reviewed by FindLaw or one of our
contributing authors
. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please
contact an attorney in your area
.
Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as:
The Federal Trade Commission (FTC)
The Consumer Financial Protection Bureau (CFPB)
State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies:
Inform people of their rights under consumer protection laws
Promote consumer education
Prevent unfair business practices
Investigate complaints and scams
Enforce consumer protection laws
Oversee licensing and regulation for professions like real estate brokers and insurance agents
The goal is to create a marketplace where consumers are well-informed and treated fairly.
Types of Consumer Protection Agencies
Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example:
TheÂ
National Highway Traffic Safety Administration
 (NHTSA) ensures vehicle safety standards.
TheÂ
Consumer Product Safety Commission
 (CPSC) addresses product safety hazards and recalls.
TheÂ
Food and Drug AdministrationÂ
(FDA) monitors and regulates food and drug safety.
These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers.
State Consumer Protection Agencies
Below, you’ll find contact information for the consumer protection agency in your state.
State
Contact Information
Alabama
Consumer Affairs Section
Office of the Attorney General
500 Dexter Ave.
Montgomery, AL 36130
334-242-7335
Toll free: 1-800-392-5658 (AL)
Fax: 334-242-2433
www.ago.state.al.us
Alaska
Consumer Protection Unit
Office of the Attorney General
P.O. Box 110300
Juneau, AK 99811-0300
907-465-2133
Toll free: 1-888-576-2529
Fax: 907-465-2075
www.law.state.ak.us
Arizona
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix, AZ 85007
Consumer Information and Complaints: 602-542-5025, 602-542-5763
Toll free: 1-800-352-8431 (AZ)
Fax: 602-542-4085
www.azag.gov
Arkansas
Consumer Protection Division
Office of the Attorney General
323 Center St., Suite 200
Little Rock, AR 72201
501-682-2007
Consumer Hotline:Â 501-682-2341;Â 1-800-482-8982 (Toll free)
Toll free: 1-800-482-8982 (Consumer Hotline)
TTY 501-682-6073;Â 1-800-482-8982 (Toll free)
Fax: 501-682-8118
E-mail:Â
oag@arkansasag.gov
www.arkansasag.gov
California
California Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
916-445-1254
Toll free: 1-800-952-5210
TTY: 916-322-1700; 1-800-326-2297 (Toll Free)
E-mail:Â
dca@dca.ca.gov
www.dca.ca.gov
Colorado
Colorado Office of the Attorney General
Consumer Protection Division
1525 Sherman St., 7th Floor
Denver, CO 80203
303-866-5079
Toll free: 1-800-222-4444
Fax: 303-866-4916
E-mail:Â
stop.fraud@state.co.us
https://coag.gov/
Connecticut
Department of Consumer Protection
165 Capitol Ave.
Hartford, CT 06106-1630
860-713-6050
Toll free: 1-800-842-2649
TTY: 1-860-713-7240
Fax: 860-713-7239
E-mail:Â
trade.practices@ct.gov
www.ct.gov/dcp
Delaware
Delaware Office of Attorney General
Delaware Department of Justice
Consumer Protection Division
Carvel State Office Building
820 North French St.
Wilmington, DE 19801
302-577-8600
Toll free: 1-800-220-5424
Fax: 302-577-6499
E-mail:Â
www.attorneygeneral.delaware.gov
District of Columbia
Office of the Attorney General
Office of Consumer Protection
441 4th St NW, Suite 600 South
Washington, DC 20001
202-727-3400
Fax: 202-478-9296
www.oag.dc.gov
Florida
Florida Dept. of Agriculture and Consumer Services
Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
850-488-2221
Toll free: 1-800-435-7352 (FL)
Toll free: 1-800-352-9832 (en Espanol)
https://www.fdacs.gov/
Georgia
Georgia Department of Law – Consumer Protection Unit
2 Martin Luther King, Jr. Dr. SE, Suite 356
Atlanta, GA 30334-4600
404-651-8600
Toll free: 1-800-869-1123 (GA and Outside Atlanta)
Fax: 404-651-9018
consumer.georgia.gov
Hawaii
Office of Consumer Protection
Department of Commerce and Consumer Affairs
345 Kekuanaoa St., Room 12
Hilo, HI 96720-4388
808-933-0910
Fax: 808-933-8845
www.hawaii.gov/dcca
Idaho
Idaho Attorney General’s Office
Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010
208-334-2424
Toll free: 1-800-432-3545 (ID)
Fax: 208-334-4151
https://www.ag.idaho.gov/
Illinois
Illinois Office of the Attorney General – Carbondale
Consumer Fraud Bureau
1001 East Main St.
Carbondale, IL 62901
618-529-6400
Toll free: 1-800-243-0607 (Hotline)
TTY: 1-877-675-9339 (Toll free IL)
Fax: 618-529-6416
E-mail:Â
ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov
Indiana
Office of Attorney General
Consumer Protection Division
302 West Washington St., 5th floor
Indianapolis, IN 46204
317-232-6330
Toll free: 1-800-382-5516 (Consumer Hotline)
Fax: 317-233-4393
www.indianaconsumer.com
Iowa
Office of the Iowa Attorney General
Consumer Protection Division
1305 East Walnut St.
Des Moines, IA 50319
515-281-5926
Toll free: 1-888-777-4590 (IA)
Fax: 515-281-6771
E-mail:Â
consumer protection@ag.state.ia.us
https://www.iowaattorneygeneral.gov/
Kansas
Office of Kansas Attorney
Consumer Protection & Antitrust Division
120 SW 10th St., Suite 430
Topeka, KS 66612-1597
785-296-3751
Toll free: 1-800-432-2310 (KS)
TTY: 785-291-3767
Fax: 785-291-3699
E-mail:Â
cprotect@ksag.org
www.ksag.org
Kentucky
Kentucky Office of the Attorney General
Consumer Protection Division
1024 Capital Center Dr.
Frankfort, KY 40601
502-696-5389
Toll free: 1-888-432-9257 (KY)
Fax: 502-573-7151
E-mail: consumer.protection@ag.ky.gov
www.ag.ky.gov/
Louisiana
Office of Attorney General
Consumer Protection Section
PO Box 94005
Baton Rouge, LA 70804-9005
225-326-6465
Toll free: 1-800-351-4889
Fax: 225-326-6499
E-mail:Â
ConsumerInfo@ag.state.la.us
www.ag.state.la.us
Maine
Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333-0035
207-624-8527
Toll free: 1-800-332-8529 (ME)
TTY: 1-888-577-6690 (Toll free)
Fax: 207-582-7699
www.credit.maine.gov
Maryland
Maryland Office of Attorney General
Consumer Protection Division
200 Saint Paul Place
Baltimore, MD 21202-2021
410-528-8662 (Consumer Complaints)
410-576-6550 (Consumer Information)
410-528-1840 (Health Advocacy Unit)
Toll free: 1-888-743-0023
Toll free: 1-877-261-8807 (Health Advocacy Unit)
TTY: 410-576-6372 (MD)
Fax: 410-576-7040
E-mail:Â
consumer@oag.state.md.us
www.oag.state.md.us/consumer
Massachusetts
Office of Consumer Affairs and Business Regulation
10 Park Plaza, Suite 5170
Boston, MA 02116
617-973-8700 (General Information)
617-973-8787 (Consumer Hotline)
Toll free: 1-888-283-3757 (MA)
TTY: 1-800-720-3480
Fax: 617-973-8799
E-mail:Â
consumer@state.ma.us
www.mass.gov/Consumer
Michigan
Office of Attorney General
Consumer Protection Division
PO Box 30213
Lansing, MI 48909
517-373-1140
Toll free: 1-877-765-8388
Fax: 517-241-3771
www.michigan.gov/ag
Minnesota
Office of the Attorney General
Consumer Services Division
1400 Bremer Tower
445 Minnesota St.
St. Paul, MN 55101
651-296-3353
Toll free: 1-800-657-3787
TTY: 651-297-7206; 1-800-366-4812 (Toll free)
Fax: 651-282-2155
www.ag.state.mn.us
Mississippi
Consumer Protection Division
Attorney General’s Office
PO Box 22947
Jackson, MS 39225-2947
601-359-4230
Toll free: 1-800-281-4418 (MS)
Fax: 601-359-4231
www.ago.state.ms.us
Missouri
Missouri Attorney General’s Office
Consumer Protection Unit
PO Box 899
Jefferson City, MO 65102
573-751-3321
Toll free: 1-800-392-8222 (Hotline)
Fax: 573-751-7948
E-mail:Â
consumer@ago.mo.gov
www.ago.mo.gov
Montana
Montana Office of Consumer Protection
2225 11th Avenue
PO Box 200151
Helena, MT 59620-0151
406-444-4500
Toll free: 1-800-481-6896
Fax: 406-444-9680
E-mail:Â
contactocp@mt.gov
www.doj.mt.gov/consumer
Nebraska
Office of the Attorney General
Consumer Protection Division
2115 State Capitol
PO Box 98920
Lincoln, NE 68509
402-471-2682
Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish)
Fax: 402-471-0006
https://protectthegoodlife.nebraska.gov/
Nevada
Bureau of Consumer Protection
Office of the Attorney General
Carson City, NV
www.fightfraud.nv.gov
New Hampshire
Office of the Attorney General
Consumer Protection and Antitrust Bureau
33 Capitol St.
Concord, NH 03301
603-271-3641
Toll free: 1-888-468-4454 (Consumer Protection Hotline)
TTY: 1-800-735-2964 (New Hampshire Only)
Fax: 603-223-6202
www.doj.nh.gov/consumer
New Jersey
Department of Law and Public Safety
Division of Consumer Affairs
PO Box 45025
Newark, NJ 07101
973-504-6200
Toll free: 1-800-242-5846 (NJ)
TTY: 973-504-6588
Fax: 973-648-3538
E-mail:Â
askconsumeraffairs@lps.state.nj.us
www.njconsumeraffairs.gov
New Mexico
Office of Attorney General
Consumer Protection Division
PO Drawer 1508
Santa Fe, NM 87504-1508
505-827-6060
Toll free: 1-800-678-1508
Fax: 505-827-5826
www.nmag.gov
New York
Office of the Attorney General – Albany Office
Bureau of Consumer Frauds and Protection
State Capitol
Albany, NY 12224-0341
518-474-5481
518-474-7330
Toll free: 1-800-771-7755 (NY)
TTY: 1-800-788-9898 (Toll free)
Fax: 518-474-3618
https://ag.ny.gov
North Carolina
Consumer Protection Division
Office of the Attorney General
9001 Mail Service Center
Raleigh, NC 27699-9001
919-716-6000
Toll free: 1-877-566-7226 (NC)
Fax: 919-716-6050
www.ncdoj.gov
North Dakota
Office of the Attorney General
Consumer Protection and Antitrust Division
4205 State St.
P.O. Box 1054
Bismarck, ND 58502-1054
701-328-3404
Toll free: 1-800-472-2600
TTY: 1-800-366-6888 (Toll free)
Fax: 701-328-5568
E-mail:Â
ndag@nd.gov
www.ag.nd.gov
Ohio
Consumer Protection Section
Attorney General’s Office
30 East Broad St., 14h Floor
Columbus, OH 43215-3400
614-466-4320
Toll free: 1-800-282-0515
Fax: 614-728-7583
www.ohioattorneygeneral.gov
Oklahoma
Consumer Protection Unit
Oklahoma Attorney General
313 NE 21st Street
Oklahoma City, OK 73105
405-521-3921
Fax: 405-522-0085
www.oag.ok.gov
Oregon
Financial Fraud/Consumer Protection Section
Department of Justice
1162 Court St., NE
Salem, OR 97301-4096
503-378-4320 (Salem)
503-229-5576 (Portland)
503-947-4333
Toll free: 1-877-877-9392 (OR)
TTY: 1-800-735-2900
Fax: 503-378-5017
www.doj.state.or.us
Pennsylvania
Bureau of Consumer Protection
Office of Attorney General
16th Floor, Strawberry Square
Harrisburg, PA 17120
717-787-3391
Toll free: 1-800-441-2555 (PA)
Toll free: 1-888-520-6680 (Home Improvement)
Toll free: 1-866-623-2137 (PA – Elder Abuse)
E-mail:Â
consumer.hotline@doj.state.or.us
Fax: 717-787-8242
www.attorneygeneral.gov
Rhode Island
Consumer Protection Unit
Department of Attorney General
150 South Main St.
Providence, RI 02903
401-274-4400
TTY: 401-453-0410
Fax: 401-222-5110
E-mail:Â
contactus@riag.ri.gov
www.riag.state.ri.us
South Carolina
South Carolina Department of Consumer Affairs
3600 Forest Drive, 3rd floor
PO Box 5757
Columbia, SC 29250-5757
803-734-4200
Toll free: 1-800-922-1594 (SC)
TTY: 1-877-734-4215 (Toll free)
Fax: 803-734-4286
E-mail:Â
scdca@scconsumer.gov
www.scconsumer.gov
South Dakota
Consumer Affairs
Office of the Attorney General
1302 E. Hwy 14, Suite 3
Pierre, SD 57501-8503
605-773-4400
Toll free: 1-800-300-1986 (SD)
TTY: 605-773-6585
Fax: 605-773-7163
E-mail:Â
consumerhelp@state.sd.us
www.state.sd.us/atg
Tennessee
Department of Commerce and Insurance
Division of Consumer Affairs
500 James Robertson Pkwy., 5th Floor
Nashville, TN 37243-0600
615-741-4737
Toll free: 1-800-342-8385 (TN)
Fax: 615-532-4994
E-mail:Â
consumer.affairs@tn.gov
www.tn.gov/consumer
Texas
Office of the Attorney General
Consumer Protection Department
PO Box 12548
Austin, TX 78711-2548
512-463-2100
Toll free: 1-800-621-0508
Fax: 512-473-8301
www.oag.state.tx.us
Utah
Utah Department of Commerce
Division of Consumer Protection
160 East 300 South
PO Box 146704
Salt Lake City, UT 84114-6704
801-530-6601
Fax: 801-530-6001
E-mail:Â
consumerprotection@utah.gov
https://dcp.utah.gov/
Vermont
Consumer Assistance Program
Office of the Attorney General
206 Morrill Hall, UVM
Burlington, VT 05405
802-656-3183
Toll free: 1-800-649-2424 (VT)
Fax: 802-656-1423
E-mail:Â
consumercomplaint@atg.state.vt.us
ttps://ago.vermont.gov/
Virginia
Antitrust and Consumer Litigation Section
Office of the Attorney General
900 East Main St.
Richmond, VA 23219
804-786-2116
Toll free: 1-800-451-1525
Fax: 804-786-0122
E-mail:Â
mail@oag.state.va.us
http://oag.state.va.us/
Washington
Office of the Attorney General
800 Fifth Avenue, Suite 2000
Seattle, WA 98104
206-464-6684
Toll free: 1-800-551-4636 (WA)
TTY: 1-800-833-6384
Fax: 206-389-2801
www.atg.wa.gov
West Virginia
Consumer Protection Division
Office of the Attorney General
PO Box 1789
Charleston, WV 25326-1789
304-558-8986
Toll free: 1-800-368-8808 (WV)
Fax: 304-558-0184
E-mail:Â
consumer@wvago.gov
www.wvago.gov
Wisconsin
Department of Agriculture, Trade and Consumer Protection
PO Box 8911
2811 Agriculture Dr.
Madison, WI 53708-8911
608-224-4976
Toll free: 1-800-422-7128 (WI)
TTY: 608-224-5058
Fax: 608-224-4939
E-mail:Â
hotline@datcp.state.wi.us
https://datcp.wi.gov/
Wyoming
Consumer Protection Unit
Office of the Attorney General
123 State Capitol
200 W. 24th Street
Cheyenne, WY 82002
307-777-7874
Toll free: 1-800-438-5799
Fax: 307-777-7956
attorneygeneral.state.wy.us
Types of Consumer Protection Cases
Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include:
Fraudulent advertising
Product defects
Identity theft
False claims
Violations of consumer rights
Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors.
Consumer Resources and Legal Help
It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’sÂ
Consumer ProtectionÂ
section to learn more. If you ever feel treated unfairly, reach out to the
 Consumer Financial Protection Bureau
 (CFPB),Â
Federal Trade Commission
 (FTC), or your state’s consumer protection office for support. Consider talking to aÂ
consumer protection lawyer
 if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer.
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1. [FindLaw](https://www.findlaw.com/) /
2. [Learn About The Law](https://www.findlaw.com/law.html) /
3. [Consumer Protection Law](https://www.findlaw.com/consumer.html) /
4. [Guide to Consumer Financial Protections: Credit, Banking, and Debt Relief](https://www.findlaw.com/consumer/credit-banking-finance.html) /
5. What Consumer Protection Agencies Do
# What Consumer Protection Agencies Do
By [Olivia Wathne, J.D.](https://www.findlaw.com/company/our-team/olivia-wathne-jd/) \| Legally reviewed by [Melissa Bender, Esq.](https://www.findlaw.com/company/our-team/melissa-bender-esq/) \| Last reviewed
February 02, 2024
## Legally Reviewed
*This article has been written and reviewed for legal accuracy, clarity, and style by [FindLaw’s team of legal writers and attorneys](https://www.findlaw.com/company/our-team.html) and in accordance with [our editorial standards](https://www.findlaw.com/company/company-history/editorial-policy.html).*
## Fact-Checked
*The last updated date refers to the last time this article was reviewed by FindLaw or one of our [contributing authors](https://www.findlaw.com/company/our-team/contributing-authors.html). We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please [contact an attorney in your area](https://lawyers.findlaw.com/?fli=bylinelink).*
Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as:
- The Federal Trade Commission (FTC)
- The Consumer Financial Protection Bureau (CFPB)
State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies:
- Inform people of their rights under consumer protection laws
- Promote consumer education
- Prevent unfair business practices
- Investigate complaints and scams
- Enforce consumer protection laws
- Oversee licensing and regulation for professions like real estate brokers and insurance agents
The goal is to create a marketplace where consumers are well-informed and treated fairly.
## Types of Consumer Protection Agencies
Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example:
- The [National Highway Traffic Safety Administration](https://www.nhtsa.gov/) (NHTSA) ensures vehicle safety standards.
- The [Consumer Product Safety Commission](https://www.cpsc.gov/) (CPSC) addresses product safety hazards and recalls.
- The [Food and Drug Administration](https://www.fda.gov/) (FDA) monitors and regulates food and drug safety.
These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers.
## State Consumer Protection Agencies
Below, you’ll find contact information for the consumer protection agency in your state.
| | |
|---|---|
| State | **Contact Information** |
| Alabama | Consumer Affairs Section Office of the Attorney General 500 Dexter Ave. Montgomery, AL 36130 334-242-7335 Toll free: 1-800-392-5658 (AL) Fax: 334-242-2433 [www.ago.state.al.us](http://www.ago.state.al.us/) |
| Alaska | Consumer Protection Unit Office of the Attorney General P.O. Box 110300 Juneau, AK 99811-0300 907-465-2133 Toll free: 1-888-576-2529 Fax: 907-465-2075 [www.law.state.ak.us](https://law.alaska.gov/department/civil/consumer/cpindex.html) |
| Arizona | Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix, AZ 85007 Consumer Information and Complaints: 602-542-5025, 602-542-5763 Toll free: 1-800-352-8431 (AZ) Fax: 602-542-4085 [www.azag.gov](https://www.azag.gov/consumer/about) |
| Arkansas | Consumer Protection Division Office of the Attorney General 323 Center St., Suite 200 Little Rock, AR 72201 501-682-2007 Consumer Hotline: 501-682-2341; 1-800-482-8982 (Toll free) Toll free: 1-800-482-8982 (Consumer Hotline) TTY 501-682-6073; 1-800-482-8982 (Toll free) Fax: 501-682-8118 E-mail: [oag@arkansasag.gov](mailto:oag@arkansasag.gov) [www.arkansasag.gov](http://www.arkansasag.gov/) |
| California | California Department of Consumer Affairs Consumer Information Division 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 916-445-1254 Toll free: 1-800-952-5210 TTY: 916-322-1700; 1-800-326-2297 (Toll Free) E-mail: [dca@dca.ca.gov](mailto:dca@dca.ca.gov) [www.dca.ca.gov](http://www.dca.ca.gov/) |
| Colorado | Colorado Office of the Attorney General Consumer Protection Division 1525 Sherman St., 7th Floor Denver, CO 80203 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-4916 E-mail: [stop.fraud@state.co.us](mailto:stop.fraud@state.co.us) [https://coag.gov/](https://coag.gov/office-sections/consumer-protection/) |
| Connecticut | Department of Consumer Protection 165 Capitol Ave. Hartford, CT 06106-1630 860-713-6050 Toll free: 1-800-842-2649 TTY: 1-860-713-7240 Fax: 860-713-7239 E-mail: [trade.practices@ct.gov](mailto:trade.practices@ct.gov) [www.ct.gov/dcp](http://www.ct.gov/dcp) |
| Delaware | Delaware Office of Attorney General Delaware Department of Justice Consumer Protection Division Carvel State Office Building 820 North French St. Wilmington, DE 19801 302-577-8600 Toll free: 1-800-220-5424 Fax: 302-577-6499 E-mail: [www.attorneygeneral.delaware.gov](https://attorneygeneral.delaware.gov/fraud/) |
| District of Columbia | Office of the Attorney General Office of Consumer Protection 441 4th St NW, Suite 600 South Washington, DC 20001 202-727-3400 Fax: 202-478-9296 [www.oag.dc.gov](https://oag.dc.gov/consumer-protection) |
| Florida | Florida Dept. of Agriculture and Consumer Services Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500 850-488-2221 Toll free: 1-800-435-7352 (FL) Toll free: 1-800-352-9832 (en Espanol) [https://www.fdacs.gov/](https://www.fdacs.gov/Consumer-Resources) |
| Georgia | Georgia Department of Law – Consumer Protection Unit 2 Martin Luther King, Jr. Dr. SE, Suite 356 Atlanta, GA 30334-4600 404-651-8600 Toll free: 1-800-869-1123 (GA and Outside Atlanta) Fax: 404-651-9018 [consumer.georgia.gov](http://consumer.georgia.gov/) |
| Hawaii | Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St., Room 12 Hilo, HI 96720-4388 808-933-0910 Fax: 808-933-8845 [www.hawaii.gov/dcca](http://www.hawaii.gov/dcca) |
| Idaho | Idaho Attorney General’s Office Consumer Protection Division 954 W. Jefferson, 2nd Floor P.O. Box 83720 Boise, ID 83720-0010 208-334-2424 Toll free: 1-800-432-3545 (ID) Fax: 208-334-4151 <https://www.ag.idaho.gov/> |
| Illinois | Illinois Office of the Attorney General – Carbondale Consumer Fraud Bureau 1001 East Main St. Carbondale, IL 62901 618-529-6400 Toll free: 1-800-243-0607 (Hotline) TTY: 1-877-675-9339 (Toll free IL) Fax: 618-529-6416 E-mail: [ag\_consumer@atg.state.il.us](mailto:ag_consumer@atg.state.il.us) [www.illinoisattorneygeneral.gov](https://www.illinoisattorneygeneral.gov/consumer-protection/) |
| Indiana | Office of Attorney General Consumer Protection Division 302 West Washington St., 5th floor Indianapolis, IN 46204 317-232-6330 Toll free: 1-800-382-5516 (Consumer Hotline) Fax: 317-233-4393 [www.indianaconsumer.com](http://www.indianaconsumer.com/) |
| Iowa | Office of the Iowa Attorney General Consumer Protection Division 1305 East Walnut St. Des Moines, IA 50319 515-281-5926 Toll free: 1-888-777-4590 (IA) Fax: 515-281-6771 E-mail: [consumer protection@ag.state.ia.us](mailto:consumer%20protection@ag.state.ia.us) [https://www.iowaattorneygeneral.gov/](https://www.iowaattorneygeneral.gov/for-consumers) |
| Kansas | Office of Kansas Attorney Consumer Protection & Antitrust Division 120 SW 10th St., Suite 430 Topeka, KS 66612-1597 785-296-3751 Toll free: 1-800-432-2310 (KS) TTY: 785-291-3767 Fax: 785-291-3699 E-mail: [cprotect@ksag.org](mailto:cprotect@ksag.org) [www.ksag.org](https://ag.ks.gov/in-your-corner-kansas/) |
| Kentucky | Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Dr. Frankfort, KY 40601 502-696-5389 Toll free: 1-888-432-9257 (KY) Fax: 502-573-7151 E-mail: consumer.protection@ag.ky.gov [www.ag.ky.gov/](https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/default.aspx) |
| Louisiana | Office of Attorney General Consumer Protection Section PO Box 94005 Baton Rouge, LA 70804-9005 225-326-6465 Toll free: 1-800-351-4889 Fax: 225-326-6499 E-mail: [ConsumerInfo@ag.state.la.us](mailto:ConsumerInfo@ag.state.la.us) [www.ag.state.la.us](https://www.ag.state.la.us/PublicProtection) |
| Maine | Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333-0035 207-624-8527 Toll free: 1-800-332-8529 (ME) TTY: 1-888-577-6690 (Toll free) Fax: 207-582-7699 [www.credit.maine.gov](http://www.credit.maine.gov/) |
| Maryland | Maryland Office of Attorney General Consumer Protection Division 200 Saint Paul Place Baltimore, MD 21202-2021 410-528-8662 (Consumer Complaints) 410-576-6550 (Consumer Information) 410-528-1840 (Health Advocacy Unit) Toll free: 1-888-743-0023 Toll free: 1-877-261-8807 (Health Advocacy Unit) TTY: 410-576-6372 (MD) Fax: 410-576-7040 E-mail: [consumer@oag.state.md.us](mailto:consumer@oag.state.md.us) [www.oag.state.md.us/consumer](https://www.marylandattorneygeneral.gov/Pages/CPD/default.aspx) |
| Massachusetts | Office of Consumer Affairs and Business Regulation 10 Park Plaza, Suite 5170 Boston, MA 02116 617-973-8700 (General Information) 617-973-8787 (Consumer Hotline) Toll free: 1-888-283-3757 (MA) TTY: 1-800-720-3480 Fax: 617-973-8799 E-mail: [consumer@state.ma.us](mailto:consumer@state.ma.us) [www.mass.gov/Consumer](http://www.mass.gov/Consumer) |
| Michigan | Office of Attorney General Consumer Protection Division PO Box 30213 Lansing, MI 48909 517-373-1140 Toll free: 1-877-765-8388 Fax: 517-241-3771 [www.michigan.gov/ag](https://www.michigan.gov/consumerprotection) |
| Minnesota | Office of the Attorney General Consumer Services Division 1400 Bremer Tower 445 Minnesota St. St. Paul, MN 55101 651-296-3353 Toll free: 1-800-657-3787 TTY: 651-297-7206; 1-800-366-4812 (Toll free) Fax: 651-282-2155 [www.ag.state.mn.us](http://www.ag.state.mn.us/) |
| Mississippi | Consumer Protection Division Attorney General’s Office PO Box 22947 Jackson, MS 39225-2947 601-359-4230 Toll free: 1-800-281-4418 (MS) Fax: 601-359-4231 [www.ago.state.ms.us](https://attorneygenerallynnfitch.com/divisions/consumer-protection/) |
| Missouri | Missouri Attorney General’s Office Consumer Protection Unit PO Box 899 Jefferson City, MO 65102 573-751-3321 Toll free: 1-800-392-8222 (Hotline) Fax: 573-751-7948 E-mail: [consumer@ago.mo.gov](mailto:consumer@ago.mo.gov) [www.ago.mo.gov](https://ago.mo.gov/divisions/consumer/) |
| Montana | Montana Office of Consumer Protection 2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 406-444-4500 Toll free: 1-800-481-6896 Fax: 406-444-9680 E-mail: [contactocp@mt.gov](mailto:contactocp@mt.gov) [www.doj.mt.gov/consumer](http://www.doj.mt.gov/consumer) |
| Nebraska | Office of the Attorney General Consumer Protection Division 2115 State Capitol PO Box 98920 Lincoln, NE 68509 402-471-2682 Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish) Fax: 402-471-0006 <https://protectthegoodlife.nebraska.gov/> |
| Nevada | Bureau of Consumer Protection Office of the Attorney General Carson City, NV [www.fightfraud.nv.gov](http://www.fightfraud.nv.gov/) |
| New Hampshire | Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capitol St. Concord, NH 03301 603-271-3641 Toll free: 1-888-468-4454 (Consumer Protection Hotline) TTY: 1-800-735-2964 (New Hampshire Only) Fax: 603-223-6202 [www.doj.nh.gov/consumer](http://www.doj.nh.gov/consumer) |
| New Jersey | Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark, NJ 07101 973-504-6200 Toll free: 1-800-242-5846 (NJ) TTY: 973-504-6588 Fax: 973-648-3538 E-mail: [askconsumeraffairs@lps.state.nj.us](mailto:askconsumeraffairs@lps.state.nj.us) [www.njconsumeraffairs.gov](http://www.njconsumeraffairs.gov/) |
| New Mexico | Office of Attorney General Consumer Protection Division PO Drawer 1508 Santa Fe, NM 87504-1508 505-827-6060 Toll free: 1-800-678-1508 Fax: 505-827-5826 [www.nmag.gov](http://www.nmag.gov/) |
| New York | Office of the Attorney General – Albany Office Bureau of Consumer Frauds and Protection State Capitol Albany, NY 12224-0341 518-474-5481 518-474-7330 Toll free: 1-800-771-7755 (NY) TTY: 1-800-788-9898 (Toll free) Fax: 518-474-3618 [https://ag.ny.gov](https://ag.ny.gov/resources/individuals/consumer-issues) |
| North Carolina | Consumer Protection Division Office of the Attorney General 9001 Mail Service Center Raleigh, NC 27699-9001 919-716-6000 Toll free: 1-877-566-7226 (NC) Fax: 919-716-6050 [www.ncdoj.gov](http://www.ncdoj.gov/) |
| North Dakota | Office of the Attorney General Consumer Protection and Antitrust Division 4205 State St. P.O. Box 1054 Bismarck, ND 58502-1054 701-328-3404 Toll free: 1-800-472-2600 TTY: 1-800-366-6888 (Toll free) Fax: 701-328-5568 E-mail: [ndag@nd.gov](mailto:ndag@nd.gov) [www.ag.nd.gov](https://attorneygeneral.nd.gov/) |
| Ohio | Consumer Protection Section Attorney General’s Office 30 East Broad St., 14h Floor Columbus, OH 43215-3400 614-466-4320 Toll free: 1-800-282-0515 Fax: 614-728-7583 [www.ohioattorneygeneral.gov](https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers) |
| Oklahoma | Consumer Protection Unit Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 405-521-3921 Fax: 405-522-0085 [www.oag.ok.gov](https://www.oag.ok.gov/consumer-protection-unit) |
| Oregon | Financial Fraud/Consumer Protection Section Department of Justice 1162 Court St., NE Salem, OR 97301-4096 503-378-4320 (Salem) 503-229-5576 (Portland) 503-947-4333 Toll free: 1-877-877-9392 (OR) TTY: 1-800-735-2900 Fax: 503-378-5017 [www.doj.state.or.us](https://www.doj.state.or.us/consumer-protection/) |
| Pennsylvania | Bureau of Consumer Protection Office of Attorney General 16th Floor, Strawberry Square Harrisburg, PA 17120 717-787-3391 Toll free: 1-800-441-2555 (PA) Toll free: 1-888-520-6680 (Home Improvement) Toll free: 1-866-623-2137 (PA – Elder Abuse) E-mail: [consumer.hotline@doj.state.or.us](mailto:consumer.hotline@doj.state.or.us) Fax: 717-787-8242 [www.attorneygeneral.gov](https://www.attorneygeneral.gov/public-protection-division/) |
| Rhode Island | Consumer Protection Unit Department of Attorney General 150 South Main St. Providence, RI 02903 401-274-4400 TTY: 401-453-0410 Fax: 401-222-5110 E-mail: [contactus@riag.ri.gov](mailto:contactus@riag.ri.gov) [www.riag.state.ri.us](https://riag.ri.gov/) |
| South Carolina | South Carolina Department of Consumer Affairs 3600 Forest Drive, 3rd floor PO Box 5757 Columbia, SC 29250-5757 803-734-4200 Toll free: 1-800-922-1594 (SC) TTY: 1-877-734-4215 (Toll free) Fax: 803-734-4286 E-mail: [scdca@scconsumer.gov](mailto:scdca@scconsumer.gov) [www.scconsumer.gov](https://consumer.sc.gov/consumer-resources) |
| South Dakota | Consumer Affairs Office of the Attorney General 1302 E. Hwy 14, Suite 3 Pierre, SD 57501-8503 605-773-4400 Toll free: 1-800-300-1986 (SD) TTY: 605-773-6585 Fax: 605-773-7163 E-mail: [consumerhelp@state.sd.us](mailto:consumerhelp@state.sd.us) [www.state.sd.us/atg](https://consumer.sd.gov/) |
| Tennessee | Department of Commerce and Insurance Division of Consumer Affairs 500 James Robertson Pkwy., 5th Floor Nashville, TN 37243-0600 615-741-4737 Toll free: 1-800-342-8385 (TN) Fax: 615-532-4994 E-mail: [consumer.affairs@tn.gov](mailto:consumer.affairs@tn.gov) [www.tn.gov/consumer](http://www.tn.gov/consumer) |
| Texas | Office of the Attorney General Consumer Protection Department PO Box 12548 Austin, TX 78711-2548 512-463-2100 Toll free: 1-800-621-0508 Fax: 512-473-8301 [www.oag.state.tx.us](http://www.oag.state.tx.us/) |
| Utah | Utah Department of Commerce Division of Consumer Protection 160 East 300 South PO Box 146704 Salt Lake City, UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [consumerprotection@utah.gov](mailto:consumerprotection@utah.gov) <https://dcp.utah.gov/> |
| Vermont | Consumer Assistance Program Office of the Attorney General 206 Morrill Hall, UVM Burlington, VT 05405 802-656-3183 Toll free: 1-800-649-2424 (VT) Fax: 802-656-1423 E-mail: [consumercomplaint@atg.state.vt.us](mailto:consumercomplaint@atg.state.vt.us) [ttps://ago.vermont.gov/](https://ago.vermont.gov/divisions/consumer-protection) |
| Virginia | Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main St. Richmond, VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [mail@oag.state.va.us](mailto:mail@oag.state.va.us) [http://oag.state.va.us/](https://www.oag.state.va.us/consumer-protection/) |
| Washington | Office of the Attorney General 800 Fifth Avenue, Suite 2000 Seattle, WA 98104 206-464-6684 Toll free: 1-800-551-4636 (WA) TTY: 1-800-833-6384 Fax: 206-389-2801 [www.atg.wa.gov](http://www.atg.wa.gov/) |
| West Virginia | Consumer Protection Division Office of the Attorney General PO Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free: 1-800-368-8808 (WV) Fax: 304-558-0184 E-mail: [consumer@wvago.gov](mailto:consumer@wvago.gov) [www.wvago.gov](https://ago.wv.gov/consumerprotection/Pages/default.aspx) |
| Wisconsin | Department of Agriculture, Trade and Consumer Protection PO Box 8911 2811 Agriculture Dr. Madison, WI 53708-8911 608-224-4976 Toll free: 1-800-422-7128 (WI) TTY: 608-224-5058 Fax: 608-224-4939 E-mail: [hotline@datcp.state.wi.us](mailto:hotline@datcp.state.wi.us) [https://datcp.wi.gov/](https://datcp.wi.gov/Pages/Programs_Services/ConsumerProtection.aspx) |
| Wyoming | Consumer Protection Unit Office of the Attorney General 123 State Capitol 200 W. 24th Street Cheyenne, WY 82002 307-777-7874 Toll free: 1-800-438-5799 Fax: 307-777-7956 [attorneygeneral.state.wy.us](https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit) |
## Types of Consumer Protection Cases
Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include:
- [Fraudulent advertising](https://corporate.findlaw.com/law-library/misleading-advertising.html)
- [Product defects](https://www.findlaw.com/consumer/consumer-transactions/defective-products-and-consumer-rights.html)
- [Identity theft](https://www.findlaw.com/criminal/criminal-charges/identity-theft.html)
- False claims
- Violations of consumer rights
Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors.
## Consumer Resources and Legal Help
It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’s [Consumer Protection](https://www.findlaw.com/consumer.html) section to learn more. If you ever feel treated unfairly, reach out to the [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/complaint/) (CFPB), [Federal Trade Commission](https://reportfraud.ftc.gov/#/) (FTC), or your state’s consumer protection office for support. Consider talking to a [consumer protection lawyer](https://lawyers.findlaw.com/consumer-protection/?fli=dcta) if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer.
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Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as:
- The Federal Trade Commission (FTC)
- The Consumer Financial Protection Bureau (CFPB)
State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies:
- Inform people of their rights under consumer protection laws
- Promote consumer education
- Prevent unfair business practices
- Investigate complaints and scams
- Enforce consumer protection laws
- Oversee licensing and regulation for professions like real estate brokers and insurance agents
The goal is to create a marketplace where consumers are well-informed and treated fairly.
## Types of Consumer Protection Agencies
Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example:
- The [National Highway Traffic Safety Administration](https://www.nhtsa.gov/) (NHTSA) ensures vehicle safety standards.
- The [Consumer Product Safety Commission](https://www.cpsc.gov/) (CPSC) addresses product safety hazards and recalls.
- The [Food and Drug Administration](https://www.fda.gov/) (FDA) monitors and regulates food and drug safety.
These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers.
## State Consumer Protection Agencies
Below, you’ll find contact information for the consumer protection agency in your state.
| | |
|---|---|
| State | **Contact Information** |
| Alabama | Consumer Affairs Section Office of the Attorney General 500 Dexter Ave. Montgomery, AL 36130 334-242-7335 Toll free: 1-800-392-5658 (AL) Fax: 334-242-2433 [www.ago.state.al.us](http://www.ago.state.al.us/) |
| Alaska | Consumer Protection Unit Office of the Attorney General P.O. Box 110300 Juneau, AK 99811-0300 907-465-2133 Toll free: 1-888-576-2529 Fax: 907-465-2075 [www.law.state.ak.us](https://law.alaska.gov/department/civil/consumer/cpindex.html) |
| Arizona | Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix, AZ 85007 Consumer Information and Complaints: 602-542-5025, 602-542-5763 Toll free: 1-800-352-8431 (AZ) Fax: 602-542-4085 [www.azag.gov](https://www.azag.gov/consumer/about) |
| Arkansas | Consumer Protection Division Office of the Attorney General 323 Center St., Suite 200 Little Rock, AR 72201 501-682-2007 Consumer Hotline: 501-682-2341; 1-800-482-8982 (Toll free) Toll free: 1-800-482-8982 (Consumer Hotline) TTY 501-682-6073; 1-800-482-8982 (Toll free) Fax: 501-682-8118 E-mail: [oag@arkansasag.gov](mailto:oag@arkansasag.gov) [www.arkansasag.gov](http://www.arkansasag.gov/) |
| California | California Department of Consumer Affairs Consumer Information Division 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 916-445-1254 Toll free: 1-800-952-5210 TTY: 916-322-1700; 1-800-326-2297 (Toll Free) E-mail: [dca@dca.ca.gov](mailto:dca@dca.ca.gov) [www.dca.ca.gov](http://www.dca.ca.gov/) |
| Colorado | Colorado Office of the Attorney General Consumer Protection Division 1525 Sherman St., 7th Floor Denver, CO 80203 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-4916 E-mail: [stop.fraud@state.co.us](mailto:stop.fraud@state.co.us) [https://coag.gov/](https://coag.gov/office-sections/consumer-protection/) |
| Connecticut | Department of Consumer Protection 165 Capitol Ave. Hartford, CT 06106-1630 860-713-6050 Toll free: 1-800-842-2649 TTY: 1-860-713-7240 Fax: 860-713-7239 E-mail: [trade.practices@ct.gov](mailto:trade.practices@ct.gov) [www.ct.gov/dcp](http://www.ct.gov/dcp) |
| Delaware | Delaware Office of Attorney General Delaware Department of Justice Consumer Protection Division Carvel State Office Building 820 North French St. Wilmington, DE 19801 302-577-8600 Toll free: 1-800-220-5424 Fax: 302-577-6499 E-mail: [www.attorneygeneral.delaware.gov](https://attorneygeneral.delaware.gov/fraud/) |
| District of Columbia | Office of the Attorney General Office of Consumer Protection 441 4th St NW, Suite 600 South Washington, DC 20001 202-727-3400 Fax: 202-478-9296 [www.oag.dc.gov](https://oag.dc.gov/consumer-protection) |
| Florida | Florida Dept. of Agriculture and Consumer Services Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500 850-488-2221 Toll free: 1-800-435-7352 (FL) Toll free: 1-800-352-9832 (en Espanol) [https://www.fdacs.gov/](https://www.fdacs.gov/Consumer-Resources) |
| Georgia | Georgia Department of Law – Consumer Protection Unit 2 Martin Luther King, Jr. Dr. SE, Suite 356 Atlanta, GA 30334-4600 404-651-8600 Toll free: 1-800-869-1123 (GA and Outside Atlanta) Fax: 404-651-9018 [consumer.georgia.gov](http://consumer.georgia.gov/) |
| Hawaii | Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St., Room 12 Hilo, HI 96720-4388 808-933-0910 Fax: 808-933-8845 [www.hawaii.gov/dcca](http://www.hawaii.gov/dcca) |
| Idaho | Idaho Attorney General’s Office Consumer Protection Division 954 W. Jefferson, 2nd Floor P.O. Box 83720 Boise, ID 83720-0010 208-334-2424 Toll free: 1-800-432-3545 (ID) Fax: 208-334-4151 <https://www.ag.idaho.gov/> |
| Illinois | Illinois Office of the Attorney General – Carbondale Consumer Fraud Bureau 1001 East Main St. Carbondale, IL 62901 618-529-6400 Toll free: 1-800-243-0607 (Hotline) TTY: 1-877-675-9339 (Toll free IL) Fax: 618-529-6416 E-mail: [ag\_consumer@atg.state.il.us](mailto:ag_consumer@atg.state.il.us) [www.illinoisattorneygeneral.gov](https://www.illinoisattorneygeneral.gov/consumer-protection/) |
| Indiana | Office of Attorney General Consumer Protection Division 302 West Washington St., 5th floor Indianapolis, IN 46204 317-232-6330 Toll free: 1-800-382-5516 (Consumer Hotline) Fax: 317-233-4393 [www.indianaconsumer.com](http://www.indianaconsumer.com/) |
| Iowa | Office of the Iowa Attorney General Consumer Protection Division 1305 East Walnut St. Des Moines, IA 50319 515-281-5926 Toll free: 1-888-777-4590 (IA) Fax: 515-281-6771 E-mail: [consumer protection@ag.state.ia.us](mailto:consumer%20protection@ag.state.ia.us) [https://www.iowaattorneygeneral.gov/](https://www.iowaattorneygeneral.gov/for-consumers) |
| Kansas | Office of Kansas Attorney Consumer Protection & Antitrust Division 120 SW 10th St., Suite 430 Topeka, KS 66612-1597 785-296-3751 Toll free: 1-800-432-2310 (KS) TTY: 785-291-3767 Fax: 785-291-3699 E-mail: [cprotect@ksag.org](mailto:cprotect@ksag.org) [www.ksag.org](https://ag.ks.gov/in-your-corner-kansas/) |
| Kentucky | Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Dr. Frankfort, KY 40601 502-696-5389 Toll free: 1-888-432-9257 (KY) Fax: 502-573-7151 E-mail: consumer.protection@ag.ky.gov [www.ag.ky.gov/](https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/default.aspx) |
| Louisiana | Office of Attorney General Consumer Protection Section PO Box 94005 Baton Rouge, LA 70804-9005 225-326-6465 Toll free: 1-800-351-4889 Fax: 225-326-6499 E-mail: [ConsumerInfo@ag.state.la.us](mailto:ConsumerInfo@ag.state.la.us) [www.ag.state.la.us](https://www.ag.state.la.us/PublicProtection) |
| Maine | Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333-0035 207-624-8527 Toll free: 1-800-332-8529 (ME) TTY: 1-888-577-6690 (Toll free) Fax: 207-582-7699 [www.credit.maine.gov](http://www.credit.maine.gov/) |
| Maryland | Maryland Office of Attorney General Consumer Protection Division 200 Saint Paul Place Baltimore, MD 21202-2021 410-528-8662 (Consumer Complaints) 410-576-6550 (Consumer Information) 410-528-1840 (Health Advocacy Unit) Toll free: 1-888-743-0023 Toll free: 1-877-261-8807 (Health Advocacy Unit) TTY: 410-576-6372 (MD) Fax: 410-576-7040 E-mail: [consumer@oag.state.md.us](mailto:consumer@oag.state.md.us) [www.oag.state.md.us/consumer](https://www.marylandattorneygeneral.gov/Pages/CPD/default.aspx) |
| Massachusetts | Office of Consumer Affairs and Business Regulation 10 Park Plaza, Suite 5170 Boston, MA 02116 617-973-8700 (General Information) 617-973-8787 (Consumer Hotline) Toll free: 1-888-283-3757 (MA) TTY: 1-800-720-3480 Fax: 617-973-8799 E-mail: [consumer@state.ma.us](mailto:consumer@state.ma.us) [www.mass.gov/Consumer](http://www.mass.gov/Consumer) |
| Michigan | Office of Attorney General Consumer Protection Division PO Box 30213 Lansing, MI 48909 517-373-1140 Toll free: 1-877-765-8388 Fax: 517-241-3771 [www.michigan.gov/ag](https://www.michigan.gov/consumerprotection) |
| Minnesota | Office of the Attorney General Consumer Services Division 1400 Bremer Tower 445 Minnesota St. St. Paul, MN 55101 651-296-3353 Toll free: 1-800-657-3787 TTY: 651-297-7206; 1-800-366-4812 (Toll free) Fax: 651-282-2155 [www.ag.state.mn.us](http://www.ag.state.mn.us/) |
| Mississippi | Consumer Protection Division Attorney General’s Office PO Box 22947 Jackson, MS 39225-2947 601-359-4230 Toll free: 1-800-281-4418 (MS) Fax: 601-359-4231 [www.ago.state.ms.us](https://attorneygenerallynnfitch.com/divisions/consumer-protection/) |
| Missouri | Missouri Attorney General’s Office Consumer Protection Unit PO Box 899 Jefferson City, MO 65102 573-751-3321 Toll free: 1-800-392-8222 (Hotline) Fax: 573-751-7948 E-mail: [consumer@ago.mo.gov](mailto:consumer@ago.mo.gov) [www.ago.mo.gov](https://ago.mo.gov/divisions/consumer/) |
| Montana | Montana Office of Consumer Protection 2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 406-444-4500 Toll free: 1-800-481-6896 Fax: 406-444-9680 E-mail: [contactocp@mt.gov](mailto:contactocp@mt.gov) [www.doj.mt.gov/consumer](http://www.doj.mt.gov/consumer) |
| Nebraska | Office of the Attorney General Consumer Protection Division 2115 State Capitol PO Box 98920 Lincoln, NE 68509 402-471-2682 Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish) Fax: 402-471-0006 <https://protectthegoodlife.nebraska.gov/> |
| Nevada | Bureau of Consumer Protection Office of the Attorney General Carson City, NV [www.fightfraud.nv.gov](http://www.fightfraud.nv.gov/) |
| New Hampshire | Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capitol St. Concord, NH 03301 603-271-3641 Toll free: 1-888-468-4454 (Consumer Protection Hotline) TTY: 1-800-735-2964 (New Hampshire Only) Fax: 603-223-6202 [www.doj.nh.gov/consumer](http://www.doj.nh.gov/consumer) |
| New Jersey | Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark, NJ 07101 973-504-6200 Toll free: 1-800-242-5846 (NJ) TTY: 973-504-6588 Fax: 973-648-3538 E-mail: [askconsumeraffairs@lps.state.nj.us](mailto:askconsumeraffairs@lps.state.nj.us) [www.njconsumeraffairs.gov](http://www.njconsumeraffairs.gov/) |
| New Mexico | Office of Attorney General Consumer Protection Division PO Drawer 1508 Santa Fe, NM 87504-1508 505-827-6060 Toll free: 1-800-678-1508 Fax: 505-827-5826 [www.nmag.gov](http://www.nmag.gov/) |
| New York | Office of the Attorney General – Albany Office Bureau of Consumer Frauds and Protection State Capitol Albany, NY 12224-0341 518-474-5481 518-474-7330 Toll free: 1-800-771-7755 (NY) TTY: 1-800-788-9898 (Toll free) Fax: 518-474-3618 [https://ag.ny.gov](https://ag.ny.gov/resources/individuals/consumer-issues) |
| North Carolina | Consumer Protection Division Office of the Attorney General 9001 Mail Service Center Raleigh, NC 27699-9001 919-716-6000 Toll free: 1-877-566-7226 (NC) Fax: 919-716-6050 [www.ncdoj.gov](http://www.ncdoj.gov/) |
| North Dakota | Office of the Attorney General Consumer Protection and Antitrust Division 4205 State St. P.O. Box 1054 Bismarck, ND 58502-1054 701-328-3404 Toll free: 1-800-472-2600 TTY: 1-800-366-6888 (Toll free) Fax: 701-328-5568 E-mail: [ndag@nd.gov](mailto:ndag@nd.gov) [www.ag.nd.gov](https://attorneygeneral.nd.gov/) |
| Ohio | Consumer Protection Section Attorney General’s Office 30 East Broad St., 14h Floor Columbus, OH 43215-3400 614-466-4320 Toll free: 1-800-282-0515 Fax: 614-728-7583 [www.ohioattorneygeneral.gov](https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers) |
| Oklahoma | Consumer Protection Unit Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 405-521-3921 Fax: 405-522-0085 [www.oag.ok.gov](https://www.oag.ok.gov/consumer-protection-unit) |
| Oregon | Financial Fraud/Consumer Protection Section Department of Justice 1162 Court St., NE Salem, OR 97301-4096 503-378-4320 (Salem) 503-229-5576 (Portland) 503-947-4333 Toll free: 1-877-877-9392 (OR) TTY: 1-800-735-2900 Fax: 503-378-5017 [www.doj.state.or.us](https://www.doj.state.or.us/consumer-protection/) |
| Pennsylvania | Bureau of Consumer Protection Office of Attorney General 16th Floor, Strawberry Square Harrisburg, PA 17120 717-787-3391 Toll free: 1-800-441-2555 (PA) Toll free: 1-888-520-6680 (Home Improvement) Toll free: 1-866-623-2137 (PA – Elder Abuse) E-mail: [consumer.hotline@doj.state.or.us](mailto:consumer.hotline@doj.state.or.us) Fax: 717-787-8242 [www.attorneygeneral.gov](https://www.attorneygeneral.gov/public-protection-division/) |
| Rhode Island | Consumer Protection Unit Department of Attorney General 150 South Main St. Providence, RI 02903 401-274-4400 TTY: 401-453-0410 Fax: 401-222-5110 E-mail: [contactus@riag.ri.gov](mailto:contactus@riag.ri.gov) [www.riag.state.ri.us](https://riag.ri.gov/) |
| South Carolina | South Carolina Department of Consumer Affairs 3600 Forest Drive, 3rd floor PO Box 5757 Columbia, SC 29250-5757 803-734-4200 Toll free: 1-800-922-1594 (SC) TTY: 1-877-734-4215 (Toll free) Fax: 803-734-4286 E-mail: [scdca@scconsumer.gov](mailto:scdca@scconsumer.gov) [www.scconsumer.gov](https://consumer.sc.gov/consumer-resources) |
| South Dakota | Consumer Affairs Office of the Attorney General 1302 E. Hwy 14, Suite 3 Pierre, SD 57501-8503 605-773-4400 Toll free: 1-800-300-1986 (SD) TTY: 605-773-6585 Fax: 605-773-7163 E-mail: [consumerhelp@state.sd.us](mailto:consumerhelp@state.sd.us) [www.state.sd.us/atg](https://consumer.sd.gov/) |
| Tennessee | Department of Commerce and Insurance Division of Consumer Affairs 500 James Robertson Pkwy., 5th Floor Nashville, TN 37243-0600 615-741-4737 Toll free: 1-800-342-8385 (TN) Fax: 615-532-4994 E-mail: [consumer.affairs@tn.gov](mailto:consumer.affairs@tn.gov) [www.tn.gov/consumer](http://www.tn.gov/consumer) |
| Texas | Office of the Attorney General Consumer Protection Department PO Box 12548 Austin, TX 78711-2548 512-463-2100 Toll free: 1-800-621-0508 Fax: 512-473-8301 [www.oag.state.tx.us](http://www.oag.state.tx.us/) |
| Utah | Utah Department of Commerce Division of Consumer Protection 160 East 300 South PO Box 146704 Salt Lake City, UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [consumerprotection@utah.gov](mailto:consumerprotection@utah.gov) <https://dcp.utah.gov/> |
| Vermont | Consumer Assistance Program Office of the Attorney General 206 Morrill Hall, UVM Burlington, VT 05405 802-656-3183 Toll free: 1-800-649-2424 (VT) Fax: 802-656-1423 E-mail: [consumercomplaint@atg.state.vt.us](mailto:consumercomplaint@atg.state.vt.us) [ttps://ago.vermont.gov/](https://ago.vermont.gov/divisions/consumer-protection) |
| Virginia | Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main St. Richmond, VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [mail@oag.state.va.us](mailto:mail@oag.state.va.us) [http://oag.state.va.us/](https://www.oag.state.va.us/consumer-protection/) |
| Washington | Office of the Attorney General 800 Fifth Avenue, Suite 2000 Seattle, WA 98104 206-464-6684 Toll free: 1-800-551-4636 (WA) TTY: 1-800-833-6384 Fax: 206-389-2801 [www.atg.wa.gov](http://www.atg.wa.gov/) |
| West Virginia | Consumer Protection Division Office of the Attorney General PO Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free: 1-800-368-8808 (WV) Fax: 304-558-0184 E-mail: [consumer@wvago.gov](mailto:consumer@wvago.gov) [www.wvago.gov](https://ago.wv.gov/consumerprotection/Pages/default.aspx) |
| Wisconsin | Department of Agriculture, Trade and Consumer Protection PO Box 8911 2811 Agriculture Dr. Madison, WI 53708-8911 608-224-4976 Toll free: 1-800-422-7128 (WI) TTY: 608-224-5058 Fax: 608-224-4939 E-mail: [hotline@datcp.state.wi.us](mailto:hotline@datcp.state.wi.us) [https://datcp.wi.gov/](https://datcp.wi.gov/Pages/Programs_Services/ConsumerProtection.aspx) |
| Wyoming | Consumer Protection Unit Office of the Attorney General 123 State Capitol 200 W. 24th Street Cheyenne, WY 82002 307-777-7874 Toll free: 1-800-438-5799 Fax: 307-777-7956 [attorneygeneral.state.wy.us](https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit) |
## Types of Consumer Protection Cases
Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include:
- [Fraudulent advertising](https://corporate.findlaw.com/law-library/misleading-advertising.html)
- [Product defects](https://www.findlaw.com/consumer/consumer-transactions/defective-products-and-consumer-rights.html)
- [Identity theft](https://www.findlaw.com/criminal/criminal-charges/identity-theft.html)
- False claims
- Violations of consumer rights
Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors.
## Consumer Resources and Legal Help
It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’s [Consumer Protection](https://www.findlaw.com/consumer.html) section to learn more. If you ever feel treated unfairly, reach out to the [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/complaint/) (CFPB), [Federal Trade Commission](https://reportfraud.ftc.gov/#/) (FTC), or your state’s consumer protection office for support. Consider talking to a [consumer protection lawyer](https://lawyers.findlaw.com/consumer-protection/?fli=dcta) if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer.
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