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URLhttps://www.findlaw.com/consumer/credit-banking-finance/what-consumer-protection-agencies-do.html
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Meta TitleWhat Consumer Protection Agencies Do - FindLaw
Meta DescriptionFindLaw explains what consumer protection agencies do and provides a state by state list of contact information for each state consumer protection agency.
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Find a Qualified Attorney Near You Search by legal issue and/or location Enter information in one or both fields. (Required) By Olivia Wathne, J.D. | Legally reviewed by Melissa Bender, Esq. | Last reviewed February 02, 2024 The last updated date refers to the last time this article was reviewed by FindLaw or one of our contributing authors . We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please contact an attorney in your area . Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as: The Federal Trade Commission (FTC) The Consumer Financial Protection Bureau (CFPB) State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies: Inform people of their rights under consumer protection laws Promote consumer education Prevent unfair business practices Investigate complaints and scams Enforce consumer protection laws Oversee licensing and regulation for professions like real estate brokers and insurance agents The goal is to create a marketplace where consumers are well-informed and treated fairly. Types of Consumer Protection Agencies Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example: The  National Highway Traffic Safety Administration  (NHTSA) ensures vehicle safety standards. The  Consumer Product Safety Commission  (CPSC) addresses product safety hazards and recalls. The  Food and Drug Administration  (FDA) monitors and regulates food and drug safety. These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers. State Consumer Protection Agencies Below, you’ll find contact information for the consumer protection agency in your state. State Contact Information Alabama Consumer Affairs Section Office of the Attorney General 500 Dexter Ave. Montgomery, AL 36130 334-242-7335 Toll free: 1-800-392-5658 (AL) Fax: 334-242-2433 www.ago.state.al.us Alaska Consumer Protection Unit Office of the Attorney General P.O. Box 110300 Juneau, AK 99811-0300 907-465-2133 Toll free: 1-888-576-2529 Fax: 907-465-2075 www.law.state.ak.us Arizona Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix, AZ 85007 Consumer Information and Complaints: 602-542-5025, 602-542-5763 Toll free: 1-800-352-8431 (AZ) Fax: 602-542-4085 www.azag.gov Arkansas Consumer Protection Division Office of the Attorney General 323 Center St., Suite 200 Little Rock, AR 72201 501-682-2007 Consumer Hotline: 501-682-2341; 1-800-482-8982 (Toll free) Toll free: 1-800-482-8982 (Consumer Hotline) TTY 501-682-6073; 1-800-482-8982 (Toll free) Fax: 501-682-8118 E-mail:  oag@arkansasag.gov www.arkansasag.gov California California Department of Consumer Affairs Consumer Information Division 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 916-445-1254 Toll free: 1-800-952-5210 TTY: 916-322-1700; 1-800-326-2297 (Toll Free) E-mail:  dca@dca.ca.gov www.dca.ca.gov Colorado Colorado Office of the Attorney General Consumer Protection Division 1525 Sherman St., 7th Floor Denver, CO 80203 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-4916 E-mail:  stop.fraud@state.co.us https://coag.gov/ Connecticut Department of Consumer Protection 165 Capitol Ave. Hartford, CT 06106-1630 860-713-6050 Toll free: 1-800-842-2649 TTY: 1-860-713-7240 Fax: 860-713-7239 E-mail:  trade.practices@ct.gov www.ct.gov/dcp Delaware Delaware Office of Attorney General Delaware Department of Justice Consumer Protection Division Carvel State Office Building 820 North French St. Wilmington, DE 19801 302-577-8600 Toll free: 1-800-220-5424 Fax: 302-577-6499 E-mail:  www.attorneygeneral.delaware.gov District of Columbia Office of the Attorney General Office of Consumer Protection 441 4th St NW, Suite 600 South Washington, DC 20001 202-727-3400 Fax: 202-478-9296 www.oag.dc.gov Florida Florida Dept. of Agriculture and Consumer Services Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500 850-488-2221 Toll free: 1-800-435-7352 (FL) Toll free: 1-800-352-9832 (en Espanol) https://www.fdacs.gov/ Georgia Georgia Department of Law – Consumer Protection Unit 2 Martin Luther King, Jr. Dr. SE, Suite 356 Atlanta, GA 30334-4600 404-651-8600 Toll free: 1-800-869-1123 (GA and Outside Atlanta) Fax: 404-651-9018 consumer.georgia.gov Hawaii Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St., Room 12 Hilo, HI 96720-4388 808-933-0910 Fax: 808-933-8845 www.hawaii.gov/dcca Idaho Idaho Attorney General’s Office Consumer Protection Division 954 W. Jefferson, 2nd Floor P.O. Box 83720 Boise, ID 83720-0010 208-334-2424 Toll free: 1-800-432-3545 (ID) Fax: 208-334-4151 https://www.ag.idaho.gov/ Illinois Illinois Office of the Attorney General – Carbondale Consumer Fraud Bureau 1001 East Main St. Carbondale, IL 62901 618-529-6400 Toll free: 1-800-243-0607 (Hotline) TTY: 1-877-675-9339 (Toll free IL) Fax: 618-529-6416 E-mail:  ag_consumer@atg.state.il.us www.illinoisattorneygeneral.gov Indiana Office of Attorney General Consumer Protection Division 302 West Washington St., 5th floor Indianapolis, IN 46204 317-232-6330 Toll free: 1-800-382-5516 (Consumer Hotline) Fax: 317-233-4393 www.indianaconsumer.com Iowa Office of the Iowa Attorney General Consumer Protection Division 1305 East Walnut St. Des Moines, IA 50319 515-281-5926 Toll free: 1-888-777-4590 (IA) Fax: 515-281-6771 E-mail:  consumer protection@ag.state.ia.us https://www.iowaattorneygeneral.gov/ Kansas Office of Kansas Attorney Consumer Protection & Antitrust Division 120 SW 10th St., Suite 430 Topeka, KS 66612-1597 785-296-3751 Toll free: 1-800-432-2310 (KS) TTY: 785-291-3767 Fax: 785-291-3699 E-mail:  cprotect@ksag.org www.ksag.org Kentucky Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Dr. Frankfort, KY 40601 502-696-5389 Toll free: 1-888-432-9257 (KY) Fax: 502-573-7151 E-mail: consumer.protection@ag.ky.gov www.ag.ky.gov/ Louisiana Office of Attorney General Consumer Protection Section PO Box 94005 Baton Rouge, LA 70804-9005 225-326-6465 Toll free: 1-800-351-4889 Fax: 225-326-6499 E-mail:  ConsumerInfo@ag.state.la.us www.ag.state.la.us Maine Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333-0035 207-624-8527 Toll free: 1-800-332-8529 (ME) TTY: 1-888-577-6690 (Toll free) Fax: 207-582-7699 www.credit.maine.gov Maryland Maryland Office of Attorney General Consumer Protection Division 200 Saint Paul Place Baltimore, MD 21202-2021 410-528-8662 (Consumer Complaints) 410-576-6550 (Consumer Information) 410-528-1840 (Health Advocacy Unit) Toll free: 1-888-743-0023 Toll free: 1-877-261-8807 (Health Advocacy Unit) TTY: 410-576-6372 (MD) Fax: 410-576-7040 E-mail:  consumer@oag.state.md.us www.oag.state.md.us/consumer Massachusetts Office of Consumer Affairs and Business Regulation 10 Park Plaza, Suite 5170 Boston, MA 02116 617-973-8700 (General Information) 617-973-8787 (Consumer Hotline) Toll free: 1-888-283-3757 (MA) TTY: 1-800-720-3480 Fax: 617-973-8799 E-mail:  consumer@state.ma.us www.mass.gov/Consumer Michigan Office of Attorney General Consumer Protection Division PO Box 30213 Lansing, MI 48909 517-373-1140 Toll free: 1-877-765-8388 Fax: 517-241-3771 www.michigan.gov/ag Minnesota Office of the Attorney General Consumer Services Division 1400 Bremer Tower 445 Minnesota St. St. Paul, MN 55101 651-296-3353 Toll free: 1-800-657-3787 TTY: 651-297-7206; 1-800-366-4812 (Toll free) Fax: 651-282-2155 www.ag.state.mn.us Mississippi Consumer Protection Division Attorney General’s Office PO Box 22947 Jackson, MS 39225-2947 601-359-4230 Toll free: 1-800-281-4418 (MS) Fax: 601-359-4231 www.ago.state.ms.us Missouri Missouri Attorney General’s Office Consumer Protection Unit PO Box 899 Jefferson City, MO 65102 573-751-3321 Toll free: 1-800-392-8222 (Hotline) Fax: 573-751-7948 E-mail:  consumer@ago.mo.gov www.ago.mo.gov Montana Montana Office of Consumer Protection 2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 406-444-4500 Toll free: 1-800-481-6896 Fax: 406-444-9680 E-mail:  contactocp@mt.gov www.doj.mt.gov/consumer Nebraska Office of the Attorney General Consumer Protection Division 2115 State Capitol PO Box 98920 Lincoln, NE 68509 402-471-2682 Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish) Fax: 402-471-0006 https://protectthegoodlife.nebraska.gov/ Nevada Bureau of Consumer Protection Office of the Attorney General Carson City, NV www.fightfraud.nv.gov New Hampshire Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capitol St. Concord, NH 03301 603-271-3641 Toll free: 1-888-468-4454 (Consumer Protection Hotline) TTY: 1-800-735-2964 (New Hampshire Only) Fax: 603-223-6202 www.doj.nh.gov/consumer New Jersey Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark, NJ 07101 973-504-6200 Toll free: 1-800-242-5846 (NJ) TTY: 973-504-6588 Fax: 973-648-3538 E-mail:  askconsumeraffairs@lps.state.nj.us www.njconsumeraffairs.gov New Mexico Office of Attorney General Consumer Protection Division PO Drawer 1508 Santa Fe, NM 87504-1508 505-827-6060 Toll free: 1-800-678-1508 Fax: 505-827-5826 www.nmag.gov New York Office of the Attorney General – Albany Office Bureau of Consumer Frauds and Protection State Capitol Albany, NY 12224-0341 518-474-5481 518-474-7330 Toll free: 1-800-771-7755 (NY) TTY: 1-800-788-9898 (Toll free) Fax: 518-474-3618 https://ag.ny.gov North Carolina Consumer Protection Division Office of the Attorney General 9001 Mail Service Center Raleigh, NC 27699-9001 919-716-6000 Toll free: 1-877-566-7226 (NC) Fax: 919-716-6050 www.ncdoj.gov North Dakota Office of the Attorney General Consumer Protection and Antitrust Division 4205 State St. P.O. Box 1054 Bismarck, ND 58502-1054 701-328-3404 Toll free: 1-800-472-2600 TTY: 1-800-366-6888 (Toll free) Fax: 701-328-5568 E-mail:  ndag@nd.gov www.ag.nd.gov Ohio Consumer Protection Section Attorney General’s Office 30 East Broad St., 14h Floor Columbus, OH 43215-3400 614-466-4320 Toll free: 1-800-282-0515 Fax: 614-728-7583 www.ohioattorneygeneral.gov Oklahoma Consumer Protection Unit Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 405-521-3921 Fax: 405-522-0085 www.oag.ok.gov Oregon Financial Fraud/Consumer Protection Section Department of Justice 1162 Court St., NE Salem, OR 97301-4096 503-378-4320 (Salem) 503-229-5576 (Portland) 503-947-4333 Toll free: 1-877-877-9392 (OR) TTY: 1-800-735-2900 Fax: 503-378-5017 www.doj.state.or.us Pennsylvania Bureau of Consumer Protection Office of Attorney General 16th Floor, Strawberry Square Harrisburg, PA 17120 717-787-3391 Toll free: 1-800-441-2555 (PA) Toll free: 1-888-520-6680 (Home Improvement) Toll free: 1-866-623-2137 (PA – Elder Abuse) E-mail:  consumer.hotline@doj.state.or.us Fax: 717-787-8242 www.attorneygeneral.gov Rhode Island Consumer Protection Unit Department of Attorney General 150 South Main St. Providence, RI 02903 401-274-4400 TTY: 401-453-0410 Fax: 401-222-5110 E-mail:  contactus@riag.ri.gov www.riag.state.ri.us South Carolina South Carolina Department of Consumer Affairs 3600 Forest Drive, 3rd floor PO Box 5757 Columbia, SC 29250-5757 803-734-4200 Toll free: 1-800-922-1594 (SC) TTY: 1-877-734-4215 (Toll free) Fax: 803-734-4286 E-mail:  scdca@scconsumer.gov www.scconsumer.gov South Dakota Consumer Affairs Office of the Attorney General 1302 E. Hwy 14, Suite 3 Pierre, SD 57501-8503 605-773-4400 Toll free: 1-800-300-1986 (SD) TTY: 605-773-6585 Fax: 605-773-7163 E-mail:  consumerhelp@state.sd.us www.state.sd.us/atg Tennessee Department of Commerce and Insurance Division of Consumer Affairs 500 James Robertson Pkwy., 5th Floor Nashville, TN 37243-0600 615-741-4737 Toll free: 1-800-342-8385 (TN) Fax: 615-532-4994 E-mail:  consumer.affairs@tn.gov www.tn.gov/consumer Texas Office of the Attorney General Consumer Protection Department PO Box 12548 Austin, TX 78711-2548 512-463-2100 Toll free: 1-800-621-0508 Fax: 512-473-8301 www.oag.state.tx.us Utah Utah Department of Commerce Division of Consumer Protection 160 East 300 South PO Box 146704 Salt Lake City, UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail:  consumerprotection@utah.gov https://dcp.utah.gov/ Vermont Consumer Assistance Program Office of the Attorney General 206 Morrill Hall, UVM Burlington, VT 05405 802-656-3183 Toll free: 1-800-649-2424 (VT) Fax: 802-656-1423 E-mail:  consumercomplaint@atg.state.vt.us ttps://ago.vermont.gov/ Virginia Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main St. Richmond, VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail:  mail@oag.state.va.us http://oag.state.va.us/ Washington Office of the Attorney General 800 Fifth Avenue, Suite 2000 Seattle, WA 98104 206-464-6684 Toll free: 1-800-551-4636 (WA) TTY: 1-800-833-6384 Fax: 206-389-2801 www.atg.wa.gov West Virginia Consumer Protection Division Office of the Attorney General PO Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free: 1-800-368-8808 (WV) Fax: 304-558-0184 E-mail:  consumer@wvago.gov www.wvago.gov Wisconsin Department of Agriculture, Trade and Consumer Protection PO Box 8911 2811 Agriculture Dr. Madison, WI 53708-8911 608-224-4976 Toll free: 1-800-422-7128 (WI) TTY: 608-224-5058 Fax: 608-224-4939 E-mail:  hotline@datcp.state.wi.us https://datcp.wi.gov/ Wyoming Consumer Protection Unit Office of the Attorney General 123 State Capitol 200 W. 24th Street Cheyenne, WY 82002 307-777-7874 Toll free: 1-800-438-5799 Fax: 307-777-7956 attorneygeneral.state.wy.us Types of Consumer Protection Cases Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include: Fraudulent advertising Product defects Identity theft False claims Violations of consumer rights Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors. Consumer Resources and Legal Help It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’s  Consumer Protection  section to learn more. If you ever feel treated unfairly, reach out to the  Consumer Financial Protection Bureau  (CFPB),  Federal Trade Commission  (FTC), or your state’s consumer protection office for support. Consider talking to a  consumer protection lawyer  if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer. 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(Required) Credit Repair in Beauharnois, Quebec ### Find a Lawyer More Options - [Name Search](https://lawyers.findlaw.com/name-search/) - [Browse Legal Issues](https://lawyers.findlaw.com/legal-issues/) - [Browse Law Firms](https://lawyers.findlaw.com/profile/lawfirm/a/1.html) - [Support](https://lawyers.findlaw.com/lawyer/help/) 1. [FindLaw](https://www.findlaw.com/) / 2. [Learn About The Law](https://www.findlaw.com/law.html) / 3. [Consumer Protection Law](https://www.findlaw.com/consumer.html) / 4. [Guide to Consumer Financial Protections: Credit, Banking, and Debt Relief](https://www.findlaw.com/consumer/credit-banking-finance.html) / 5. What Consumer Protection Agencies Do # What Consumer Protection Agencies Do By [Olivia Wathne, J.D.](https://www.findlaw.com/company/our-team/olivia-wathne-jd/) \| Legally reviewed by [Melissa Bender, Esq.](https://www.findlaw.com/company/our-team/melissa-bender-esq/) \| Last reviewed February 02, 2024 ## Legally Reviewed *This article has been written and reviewed for legal accuracy, clarity, and style by [FindLaw’s team of legal writers and attorneys](https://www.findlaw.com/company/our-team.html) and in accordance with [our editorial standards](https://www.findlaw.com/company/company-history/editorial-policy.html).* ## Fact-Checked *The last updated date refers to the last time this article was reviewed by FindLaw or one of our [contributing authors](https://www.findlaw.com/company/our-team/contributing-authors.html). We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please [contact an attorney in your area](https://lawyers.findlaw.com/?fli=bylinelink).* Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as: - The Federal Trade Commission (FTC) - The Consumer Financial Protection Bureau (CFPB) State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies: - Inform people of their rights under consumer protection laws - Promote consumer education - Prevent unfair business practices - Investigate complaints and scams - Enforce consumer protection laws - Oversee licensing and regulation for professions like real estate brokers and insurance agents The goal is to create a marketplace where consumers are well-informed and treated fairly. ## Types of Consumer Protection Agencies Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example: - The [National Highway Traffic Safety Administration](https://www.nhtsa.gov/) (NHTSA) ensures vehicle safety standards. - The [Consumer Product Safety Commission](https://www.cpsc.gov/) (CPSC) addresses product safety hazards and recalls. - The [Food and Drug Administration](https://www.fda.gov/) (FDA) monitors and regulates food and drug safety. These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers. ## State Consumer Protection Agencies Below, you’ll find contact information for the consumer protection agency in your state. | | | |---|---| | State | **Contact Information** | | Alabama | Consumer Affairs Section Office of the Attorney General 500 Dexter Ave. Montgomery, AL 36130 334-242-7335 Toll free: 1-800-392-5658 (AL) Fax: 334-242-2433 [www.ago.state.al.us](http://www.ago.state.al.us/) | | Alaska | Consumer Protection Unit Office of the Attorney General P.O. Box 110300 Juneau, AK 99811-0300 907-465-2133 Toll free: 1-888-576-2529 Fax: 907-465-2075 [www.law.state.ak.us](https://law.alaska.gov/department/civil/consumer/cpindex.html) | | Arizona | Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix, AZ 85007 Consumer Information and Complaints: 602-542-5025, 602-542-5763 Toll free: 1-800-352-8431 (AZ) Fax: 602-542-4085 [www.azag.gov](https://www.azag.gov/consumer/about) | | Arkansas | Consumer Protection Division Office of the Attorney General 323 Center St., Suite 200 Little Rock, AR 72201 501-682-2007 Consumer Hotline: 501-682-2341; 1-800-482-8982 (Toll free) Toll free: 1-800-482-8982 (Consumer Hotline) TTY 501-682-6073; 1-800-482-8982 (Toll free) Fax: 501-682-8118 E-mail: [oag@arkansasag.gov](mailto:oag@arkansasag.gov) [www.arkansasag.gov](http://www.arkansasag.gov/) | | California | California Department of Consumer Affairs Consumer Information Division 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 916-445-1254 Toll free: 1-800-952-5210 TTY: 916-322-1700; 1-800-326-2297 (Toll Free) E-mail: [dca@dca.ca.gov](mailto:dca@dca.ca.gov) [www.dca.ca.gov](http://www.dca.ca.gov/) | | Colorado | Colorado Office of the Attorney General Consumer Protection Division 1525 Sherman St., 7th Floor Denver, CO 80203 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-4916 E-mail: [stop.fraud@state.co.us](mailto:stop.fraud@state.co.us) [https://coag.gov/](https://coag.gov/office-sections/consumer-protection/) | | Connecticut | Department of Consumer Protection 165 Capitol Ave. Hartford, CT 06106-1630 860-713-6050 Toll free: 1-800-842-2649 TTY: 1-860-713-7240 Fax: 860-713-7239 E-mail: [trade.practices@ct.gov](mailto:trade.practices@ct.gov) [www.ct.gov/dcp](http://www.ct.gov/dcp) | | Delaware | Delaware Office of Attorney General Delaware Department of Justice Consumer Protection Division Carvel State Office Building 820 North French St. Wilmington, DE 19801 302-577-8600 Toll free: 1-800-220-5424 Fax: 302-577-6499 E-mail: [www.attorneygeneral.delaware.gov](https://attorneygeneral.delaware.gov/fraud/) | | District of Columbia | Office of the Attorney General Office of Consumer Protection 441 4th St NW, Suite 600 South Washington, DC 20001 202-727-3400 Fax: 202-478-9296 [www.oag.dc.gov](https://oag.dc.gov/consumer-protection) | | Florida | Florida Dept. of Agriculture and Consumer Services Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500 850-488-2221 Toll free: 1-800-435-7352 (FL) Toll free: 1-800-352-9832 (en Espanol) [https://www.fdacs.gov/](https://www.fdacs.gov/Consumer-Resources) | | Georgia | Georgia Department of Law – Consumer Protection Unit 2 Martin Luther King, Jr. Dr. SE, Suite 356 Atlanta, GA 30334-4600 404-651-8600 Toll free: 1-800-869-1123 (GA and Outside Atlanta) Fax: 404-651-9018 [consumer.georgia.gov](http://consumer.georgia.gov/) | | Hawaii | Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St., Room 12 Hilo, HI 96720-4388 808-933-0910 Fax: 808-933-8845 [www.hawaii.gov/dcca](http://www.hawaii.gov/dcca) | | Idaho | Idaho Attorney General’s Office Consumer Protection Division 954 W. Jefferson, 2nd Floor P.O. Box 83720 Boise, ID 83720-0010 208-334-2424 Toll free: 1-800-432-3545 (ID) Fax: 208-334-4151 <https://www.ag.idaho.gov/> | | Illinois | Illinois Office of the Attorney General – Carbondale Consumer Fraud Bureau 1001 East Main St. Carbondale, IL 62901 618-529-6400 Toll free: 1-800-243-0607 (Hotline) TTY: 1-877-675-9339 (Toll free IL) Fax: 618-529-6416 E-mail: [ag\_consumer@atg.state.il.us](mailto:ag_consumer@atg.state.il.us) [www.illinoisattorneygeneral.gov](https://www.illinoisattorneygeneral.gov/consumer-protection/) | | Indiana | Office of Attorney General Consumer Protection Division 302 West Washington St., 5th floor Indianapolis, IN 46204 317-232-6330 Toll free: 1-800-382-5516 (Consumer Hotline) Fax: 317-233-4393 [www.indianaconsumer.com](http://www.indianaconsumer.com/) | | Iowa | Office of the Iowa Attorney General Consumer Protection Division 1305 East Walnut St. Des Moines, IA 50319 515-281-5926 Toll free: 1-888-777-4590 (IA) Fax: 515-281-6771 E-mail: [consumer protection@ag.state.ia.us](mailto:consumer%20protection@ag.state.ia.us) [https://www.iowaattorneygeneral.gov/](https://www.iowaattorneygeneral.gov/for-consumers) | | Kansas | Office of Kansas Attorney Consumer Protection & Antitrust Division 120 SW 10th St., Suite 430 Topeka, KS 66612-1597 785-296-3751 Toll free: 1-800-432-2310 (KS) TTY: 785-291-3767 Fax: 785-291-3699 E-mail: [cprotect@ksag.org](mailto:cprotect@ksag.org) [www.ksag.org](https://ag.ks.gov/in-your-corner-kansas/) | | Kentucky | Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Dr. Frankfort, KY 40601 502-696-5389 Toll free: 1-888-432-9257 (KY) Fax: 502-573-7151 E-mail: consumer.protection@ag.ky.gov [www.ag.ky.gov/](https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/default.aspx) | | Louisiana | Office of Attorney General Consumer Protection Section PO Box 94005 Baton Rouge, LA 70804-9005 225-326-6465 Toll free: 1-800-351-4889 Fax: 225-326-6499 E-mail: [ConsumerInfo@ag.state.la.us](mailto:ConsumerInfo@ag.state.la.us) [www.ag.state.la.us](https://www.ag.state.la.us/PublicProtection) | | Maine | Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333-0035 207-624-8527 Toll free: 1-800-332-8529 (ME) TTY: 1-888-577-6690 (Toll free) Fax: 207-582-7699 [www.credit.maine.gov](http://www.credit.maine.gov/) | | Maryland | Maryland Office of Attorney General Consumer Protection Division 200 Saint Paul Place Baltimore, MD 21202-2021 410-528-8662 (Consumer Complaints) 410-576-6550 (Consumer Information) 410-528-1840 (Health Advocacy Unit) Toll free: 1-888-743-0023 Toll free: 1-877-261-8807 (Health Advocacy Unit) TTY: 410-576-6372 (MD) Fax: 410-576-7040 E-mail: [consumer@oag.state.md.us](mailto:consumer@oag.state.md.us) [www.oag.state.md.us/consumer](https://www.marylandattorneygeneral.gov/Pages/CPD/default.aspx) | | Massachusetts | Office of Consumer Affairs and Business Regulation 10 Park Plaza, Suite 5170 Boston, MA 02116 617-973-8700 (General Information) 617-973-8787 (Consumer Hotline) Toll free: 1-888-283-3757 (MA) TTY: 1-800-720-3480 Fax: 617-973-8799 E-mail: [consumer@state.ma.us](mailto:consumer@state.ma.us) [www.mass.gov/Consumer](http://www.mass.gov/Consumer) | | Michigan | Office of Attorney General Consumer Protection Division PO Box 30213 Lansing, MI 48909 517-373-1140 Toll free: 1-877-765-8388 Fax: 517-241-3771 [www.michigan.gov/ag](https://www.michigan.gov/consumerprotection) | | Minnesota | Office of the Attorney General Consumer Services Division 1400 Bremer Tower 445 Minnesota St. St. Paul, MN 55101 651-296-3353 Toll free: 1-800-657-3787 TTY: 651-297-7206; 1-800-366-4812 (Toll free) Fax: 651-282-2155 [www.ag.state.mn.us](http://www.ag.state.mn.us/) | | Mississippi | Consumer Protection Division Attorney General’s Office PO Box 22947 Jackson, MS 39225-2947 601-359-4230 Toll free: 1-800-281-4418 (MS) Fax: 601-359-4231 [www.ago.state.ms.us](https://attorneygenerallynnfitch.com/divisions/consumer-protection/) | | Missouri | Missouri Attorney General’s Office Consumer Protection Unit PO Box 899 Jefferson City, MO 65102 573-751-3321 Toll free: 1-800-392-8222 (Hotline) Fax: 573-751-7948 E-mail: [consumer@ago.mo.gov](mailto:consumer@ago.mo.gov) [www.ago.mo.gov](https://ago.mo.gov/divisions/consumer/) | | Montana | Montana Office of Consumer Protection 2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 406-444-4500 Toll free: 1-800-481-6896 Fax: 406-444-9680 E-mail: [contactocp@mt.gov](mailto:contactocp@mt.gov) [www.doj.mt.gov/consumer](http://www.doj.mt.gov/consumer) | | Nebraska | Office of the Attorney General Consumer Protection Division 2115 State Capitol PO Box 98920 Lincoln, NE 68509 402-471-2682 Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish) Fax: 402-471-0006 <https://protectthegoodlife.nebraska.gov/> | | Nevada | Bureau of Consumer Protection Office of the Attorney General Carson City, NV [www.fightfraud.nv.gov](http://www.fightfraud.nv.gov/) | | New Hampshire | Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capitol St. Concord, NH 03301 603-271-3641 Toll free: 1-888-468-4454 (Consumer Protection Hotline) TTY: 1-800-735-2964 (New Hampshire Only) Fax: 603-223-6202 [www.doj.nh.gov/consumer](http://www.doj.nh.gov/consumer) | | New Jersey | Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark, NJ 07101 973-504-6200 Toll free: 1-800-242-5846 (NJ) TTY: 973-504-6588 Fax: 973-648-3538 E-mail: [askconsumeraffairs@lps.state.nj.us](mailto:askconsumeraffairs@lps.state.nj.us) [www.njconsumeraffairs.gov](http://www.njconsumeraffairs.gov/) | | New Mexico | Office of Attorney General Consumer Protection Division PO Drawer 1508 Santa Fe, NM 87504-1508 505-827-6060 Toll free: 1-800-678-1508 Fax: 505-827-5826 [www.nmag.gov](http://www.nmag.gov/) | | New York | Office of the Attorney General – Albany Office Bureau of Consumer Frauds and Protection State Capitol Albany, NY 12224-0341 518-474-5481 518-474-7330 Toll free: 1-800-771-7755 (NY) TTY: 1-800-788-9898 (Toll free) Fax: 518-474-3618 [https://ag.ny.gov](https://ag.ny.gov/resources/individuals/consumer-issues) | | North Carolina | Consumer Protection Division Office of the Attorney General 9001 Mail Service Center Raleigh, NC 27699-9001 919-716-6000 Toll free: 1-877-566-7226 (NC) Fax: 919-716-6050 [www.ncdoj.gov](http://www.ncdoj.gov/) | | North Dakota | Office of the Attorney General Consumer Protection and Antitrust Division 4205 State St. P.O. Box 1054 Bismarck, ND 58502-1054 701-328-3404 Toll free: 1-800-472-2600 TTY: 1-800-366-6888 (Toll free) Fax: 701-328-5568 E-mail: [ndag@nd.gov](mailto:ndag@nd.gov) [www.ag.nd.gov](https://attorneygeneral.nd.gov/) | | Ohio | Consumer Protection Section Attorney General’s Office 30 East Broad St., 14h Floor Columbus, OH 43215-3400 614-466-4320 Toll free: 1-800-282-0515 Fax: 614-728-7583 [www.ohioattorneygeneral.gov](https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers) | | Oklahoma | Consumer Protection Unit Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 405-521-3921 Fax: 405-522-0085 [www.oag.ok.gov](https://www.oag.ok.gov/consumer-protection-unit) | | Oregon | Financial Fraud/Consumer Protection Section Department of Justice 1162 Court St., NE Salem, OR 97301-4096 503-378-4320 (Salem) 503-229-5576 (Portland) 503-947-4333 Toll free: 1-877-877-9392 (OR) TTY: 1-800-735-2900 Fax: 503-378-5017 [www.doj.state.or.us](https://www.doj.state.or.us/consumer-protection/) | | Pennsylvania | Bureau of Consumer Protection Office of Attorney General 16th Floor, Strawberry Square Harrisburg, PA 17120 717-787-3391 Toll free: 1-800-441-2555 (PA) Toll free: 1-888-520-6680 (Home Improvement) Toll free: 1-866-623-2137 (PA – Elder Abuse) E-mail: [consumer.hotline@doj.state.or.us](mailto:consumer.hotline@doj.state.or.us) Fax: 717-787-8242 [www.attorneygeneral.gov](https://www.attorneygeneral.gov/public-protection-division/) | | Rhode Island | Consumer Protection Unit Department of Attorney General 150 South Main St. Providence, RI 02903 401-274-4400 TTY: 401-453-0410 Fax: 401-222-5110 E-mail: [contactus@riag.ri.gov](mailto:contactus@riag.ri.gov) [www.riag.state.ri.us](https://riag.ri.gov/) | | South Carolina | South Carolina Department of Consumer Affairs 3600 Forest Drive, 3rd floor PO Box 5757 Columbia, SC 29250-5757 803-734-4200 Toll free: 1-800-922-1594 (SC) TTY: 1-877-734-4215 (Toll free) Fax: 803-734-4286 E-mail: [scdca@scconsumer.gov](mailto:scdca@scconsumer.gov) [www.scconsumer.gov](https://consumer.sc.gov/consumer-resources) | | South Dakota | Consumer Affairs Office of the Attorney General 1302 E. Hwy 14, Suite 3 Pierre, SD 57501-8503 605-773-4400 Toll free: 1-800-300-1986 (SD) TTY: 605-773-6585 Fax: 605-773-7163 E-mail: [consumerhelp@state.sd.us](mailto:consumerhelp@state.sd.us) [www.state.sd.us/atg](https://consumer.sd.gov/) | | Tennessee | Department of Commerce and Insurance Division of Consumer Affairs 500 James Robertson Pkwy., 5th Floor Nashville, TN 37243-0600 615-741-4737 Toll free: 1-800-342-8385 (TN) Fax: 615-532-4994 E-mail: [consumer.affairs@tn.gov](mailto:consumer.affairs@tn.gov) [www.tn.gov/consumer](http://www.tn.gov/consumer) | | Texas | Office of the Attorney General Consumer Protection Department PO Box 12548 Austin, TX 78711-2548 512-463-2100 Toll free: 1-800-621-0508 Fax: 512-473-8301 [www.oag.state.tx.us](http://www.oag.state.tx.us/) | | Utah | Utah Department of Commerce Division of Consumer Protection 160 East 300 South PO Box 146704 Salt Lake City, UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [consumerprotection@utah.gov](mailto:consumerprotection@utah.gov) <https://dcp.utah.gov/> | | Vermont | Consumer Assistance Program Office of the Attorney General 206 Morrill Hall, UVM Burlington, VT 05405 802-656-3183 Toll free: 1-800-649-2424 (VT) Fax: 802-656-1423 E-mail: [consumercomplaint@atg.state.vt.us](mailto:consumercomplaint@atg.state.vt.us) [ttps://ago.vermont.gov/](https://ago.vermont.gov/divisions/consumer-protection) | | Virginia | Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main St. Richmond, VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [mail@oag.state.va.us](mailto:mail@oag.state.va.us) [http://oag.state.va.us/](https://www.oag.state.va.us/consumer-protection/) | | Washington | Office of the Attorney General 800 Fifth Avenue, Suite 2000 Seattle, WA 98104 206-464-6684 Toll free: 1-800-551-4636 (WA) TTY: 1-800-833-6384 Fax: 206-389-2801 [www.atg.wa.gov](http://www.atg.wa.gov/) | | West Virginia | Consumer Protection Division Office of the Attorney General PO Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free: 1-800-368-8808 (WV) Fax: 304-558-0184 E-mail: [consumer@wvago.gov](mailto:consumer@wvago.gov) [www.wvago.gov](https://ago.wv.gov/consumerprotection/Pages/default.aspx) | | Wisconsin | Department of Agriculture, Trade and Consumer Protection PO Box 8911 2811 Agriculture Dr. Madison, WI 53708-8911 608-224-4976 Toll free: 1-800-422-7128 (WI) TTY: 608-224-5058 Fax: 608-224-4939 E-mail: [hotline@datcp.state.wi.us](mailto:hotline@datcp.state.wi.us) [https://datcp.wi.gov/](https://datcp.wi.gov/Pages/Programs_Services/ConsumerProtection.aspx) | | Wyoming | Consumer Protection Unit Office of the Attorney General 123 State Capitol 200 W. 24th Street Cheyenne, WY 82002 307-777-7874 Toll free: 1-800-438-5799 Fax: 307-777-7956 [attorneygeneral.state.wy.us](https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit) | ## Types of Consumer Protection Cases Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include: - [Fraudulent advertising](https://corporate.findlaw.com/law-library/misleading-advertising.html) - [Product defects](https://www.findlaw.com/consumer/consumer-transactions/defective-products-and-consumer-rights.html) - [Identity theft](https://www.findlaw.com/criminal/criminal-charges/identity-theft.html) - False claims - Violations of consumer rights Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors. ## Consumer Resources and Legal Help It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’s [Consumer Protection](https://www.findlaw.com/consumer.html) section to learn more. If you ever feel treated unfairly, reach out to the [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/complaint/) (CFPB), [Federal Trade Commission](https://reportfraud.ftc.gov/#/) (FTC), or your state’s consumer protection office for support. Consider talking to a [consumer protection lawyer](https://lawyers.findlaw.com/consumer-protection/?fli=dcta) if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer. Was this helpful? Yes No ## Can I Solve This on My Own or Do I Need an Attorney? - Consumer legal issues typically need an attorney’s support - You can hire an attorney to enforce your rights for safe products, fair transactions, and legal credit, banking and related financial matters Legal cases for identify theft, scams, or the Equal Credit Opportunity Act can be complicated and slow. An attorney can offer tailored advice and help prevent common mistakes. 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## Find a Qualified Attorney Near You Search by legal issue and/or location Enter information in one or both fields. (Required) By [Olivia Wathne, J.D.](https://www.findlaw.com/company/our-team/olivia-wathne-jd/) \| Legally reviewed by [Melissa Bender, Esq.](https://www.findlaw.com/company/our-team/melissa-bender-esq/) \| Last reviewed February 02, 2024 ## *The last updated date refers to the last time this article was reviewed by FindLaw or one of our [contributing authors](https://www.findlaw.com/company/our-team/contributing-authors.html). We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please [contact an attorney in your area](https://lawyers.findlaw.com/?fli=bylinelink).* Consumer protection laws and agencies help ensure fairness in the marketplace. There are several federal consumer protection agencies, such as: - The Federal Trade Commission (FTC) - The Consumer Financial Protection Bureau (CFPB) State governments also have their own agencies to protect consumers. These agencies play a vital role in educating people about product safety. Both federal and state consumer protection agencies: - Inform people of their rights under consumer protection laws - Promote consumer education - Prevent unfair business practices - Investigate complaints and scams - Enforce consumer protection laws - Oversee licensing and regulation for professions like real estate brokers and insurance agents The goal is to create a marketplace where consumers are well-informed and treated fairly. ## Types of Consumer Protection Agencies Consumer protection involves various government agencies with a specific focus on safeguarding consumer rights. For example: - The [National Highway Traffic Safety Administration](https://www.nhtsa.gov/) (NHTSA) ensures vehicle safety standards. - The [Consumer Product Safety Commission](https://www.cpsc.gov/) (CPSC) addresses product safety hazards and recalls. - The [Food and Drug Administration](https://www.fda.gov/) (FDA) monitors and regulates food and drug safety. These agencies uphold consumer rights at both federal and state levels. They also investigate companies suspected of trying to trick customers. ## State Consumer Protection Agencies Below, you’ll find contact information for the consumer protection agency in your state. | | | |---|---| | State | **Contact Information** | | Alabama | Consumer Affairs Section Office of the Attorney General 500 Dexter Ave. Montgomery, AL 36130 334-242-7335 Toll free: 1-800-392-5658 (AL) Fax: 334-242-2433 [www.ago.state.al.us](http://www.ago.state.al.us/) | | Alaska | Consumer Protection Unit Office of the Attorney General P.O. Box 110300 Juneau, AK 99811-0300 907-465-2133 Toll free: 1-888-576-2529 Fax: 907-465-2075 [www.law.state.ak.us](https://law.alaska.gov/department/civil/consumer/cpindex.html) | | Arizona | Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix, AZ 85007 Consumer Information and Complaints: 602-542-5025, 602-542-5763 Toll free: 1-800-352-8431 (AZ) Fax: 602-542-4085 [www.azag.gov](https://www.azag.gov/consumer/about) | | Arkansas | Consumer Protection Division Office of the Attorney General 323 Center St., Suite 200 Little Rock, AR 72201 501-682-2007 Consumer Hotline: 501-682-2341; 1-800-482-8982 (Toll free) Toll free: 1-800-482-8982 (Consumer Hotline) TTY 501-682-6073; 1-800-482-8982 (Toll free) Fax: 501-682-8118 E-mail: [oag@arkansasag.gov](mailto:oag@arkansasag.gov) [www.arkansasag.gov](http://www.arkansasag.gov/) | | California | California Department of Consumer Affairs Consumer Information Division 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 916-445-1254 Toll free: 1-800-952-5210 TTY: 916-322-1700; 1-800-326-2297 (Toll Free) E-mail: [dca@dca.ca.gov](mailto:dca@dca.ca.gov) [www.dca.ca.gov](http://www.dca.ca.gov/) | | Colorado | Colorado Office of the Attorney General Consumer Protection Division 1525 Sherman St., 7th Floor Denver, CO 80203 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-4916 E-mail: [stop.fraud@state.co.us](mailto:stop.fraud@state.co.us) [https://coag.gov/](https://coag.gov/office-sections/consumer-protection/) | | Connecticut | Department of Consumer Protection 165 Capitol Ave. Hartford, CT 06106-1630 860-713-6050 Toll free: 1-800-842-2649 TTY: 1-860-713-7240 Fax: 860-713-7239 E-mail: [trade.practices@ct.gov](mailto:trade.practices@ct.gov) [www.ct.gov/dcp](http://www.ct.gov/dcp) | | Delaware | Delaware Office of Attorney General Delaware Department of Justice Consumer Protection Division Carvel State Office Building 820 North French St. Wilmington, DE 19801 302-577-8600 Toll free: 1-800-220-5424 Fax: 302-577-6499 E-mail: [www.attorneygeneral.delaware.gov](https://attorneygeneral.delaware.gov/fraud/) | | District of Columbia | Office of the Attorney General Office of Consumer Protection 441 4th St NW, Suite 600 South Washington, DC 20001 202-727-3400 Fax: 202-478-9296 [www.oag.dc.gov](https://oag.dc.gov/consumer-protection) | | Florida | Florida Dept. of Agriculture and Consumer Services Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500 850-488-2221 Toll free: 1-800-435-7352 (FL) Toll free: 1-800-352-9832 (en Espanol) [https://www.fdacs.gov/](https://www.fdacs.gov/Consumer-Resources) | | Georgia | Georgia Department of Law – Consumer Protection Unit 2 Martin Luther King, Jr. Dr. SE, Suite 356 Atlanta, GA 30334-4600 404-651-8600 Toll free: 1-800-869-1123 (GA and Outside Atlanta) Fax: 404-651-9018 [consumer.georgia.gov](http://consumer.georgia.gov/) | | Hawaii | Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St., Room 12 Hilo, HI 96720-4388 808-933-0910 Fax: 808-933-8845 [www.hawaii.gov/dcca](http://www.hawaii.gov/dcca) | | Idaho | Idaho Attorney General’s Office Consumer Protection Division 954 W. Jefferson, 2nd Floor P.O. Box 83720 Boise, ID 83720-0010 208-334-2424 Toll free: 1-800-432-3545 (ID) Fax: 208-334-4151 <https://www.ag.idaho.gov/> | | Illinois | Illinois Office of the Attorney General – Carbondale Consumer Fraud Bureau 1001 East Main St. Carbondale, IL 62901 618-529-6400 Toll free: 1-800-243-0607 (Hotline) TTY: 1-877-675-9339 (Toll free IL) Fax: 618-529-6416 E-mail: [ag\_consumer@atg.state.il.us](mailto:ag_consumer@atg.state.il.us) [www.illinoisattorneygeneral.gov](https://www.illinoisattorneygeneral.gov/consumer-protection/) | | Indiana | Office of Attorney General Consumer Protection Division 302 West Washington St., 5th floor Indianapolis, IN 46204 317-232-6330 Toll free: 1-800-382-5516 (Consumer Hotline) Fax: 317-233-4393 [www.indianaconsumer.com](http://www.indianaconsumer.com/) | | Iowa | Office of the Iowa Attorney General Consumer Protection Division 1305 East Walnut St. Des Moines, IA 50319 515-281-5926 Toll free: 1-888-777-4590 (IA) Fax: 515-281-6771 E-mail: [consumer protection@ag.state.ia.us](mailto:consumer%20protection@ag.state.ia.us) [https://www.iowaattorneygeneral.gov/](https://www.iowaattorneygeneral.gov/for-consumers) | | Kansas | Office of Kansas Attorney Consumer Protection & Antitrust Division 120 SW 10th St., Suite 430 Topeka, KS 66612-1597 785-296-3751 Toll free: 1-800-432-2310 (KS) TTY: 785-291-3767 Fax: 785-291-3699 E-mail: [cprotect@ksag.org](mailto:cprotect@ksag.org) [www.ksag.org](https://ag.ks.gov/in-your-corner-kansas/) | | Kentucky | Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Dr. Frankfort, KY 40601 502-696-5389 Toll free: 1-888-432-9257 (KY) Fax: 502-573-7151 E-mail: consumer.protection@ag.ky.gov [www.ag.ky.gov/](https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/default.aspx) | | Louisiana | Office of Attorney General Consumer Protection Section PO Box 94005 Baton Rouge, LA 70804-9005 225-326-6465 Toll free: 1-800-351-4889 Fax: 225-326-6499 E-mail: [ConsumerInfo@ag.state.la.us](mailto:ConsumerInfo@ag.state.la.us) [www.ag.state.la.us](https://www.ag.state.la.us/PublicProtection) | | Maine | Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333-0035 207-624-8527 Toll free: 1-800-332-8529 (ME) TTY: 1-888-577-6690 (Toll free) Fax: 207-582-7699 [www.credit.maine.gov](http://www.credit.maine.gov/) | | Maryland | Maryland Office of Attorney General Consumer Protection Division 200 Saint Paul Place Baltimore, MD 21202-2021 410-528-8662 (Consumer Complaints) 410-576-6550 (Consumer Information) 410-528-1840 (Health Advocacy Unit) Toll free: 1-888-743-0023 Toll free: 1-877-261-8807 (Health Advocacy Unit) TTY: 410-576-6372 (MD) Fax: 410-576-7040 E-mail: [consumer@oag.state.md.us](mailto:consumer@oag.state.md.us) [www.oag.state.md.us/consumer](https://www.marylandattorneygeneral.gov/Pages/CPD/default.aspx) | | Massachusetts | Office of Consumer Affairs and Business Regulation 10 Park Plaza, Suite 5170 Boston, MA 02116 617-973-8700 (General Information) 617-973-8787 (Consumer Hotline) Toll free: 1-888-283-3757 (MA) TTY: 1-800-720-3480 Fax: 617-973-8799 E-mail: [consumer@state.ma.us](mailto:consumer@state.ma.us) [www.mass.gov/Consumer](http://www.mass.gov/Consumer) | | Michigan | Office of Attorney General Consumer Protection Division PO Box 30213 Lansing, MI 48909 517-373-1140 Toll free: 1-877-765-8388 Fax: 517-241-3771 [www.michigan.gov/ag](https://www.michigan.gov/consumerprotection) | | Minnesota | Office of the Attorney General Consumer Services Division 1400 Bremer Tower 445 Minnesota St. St. Paul, MN 55101 651-296-3353 Toll free: 1-800-657-3787 TTY: 651-297-7206; 1-800-366-4812 (Toll free) Fax: 651-282-2155 [www.ag.state.mn.us](http://www.ag.state.mn.us/) | | Mississippi | Consumer Protection Division Attorney General’s Office PO Box 22947 Jackson, MS 39225-2947 601-359-4230 Toll free: 1-800-281-4418 (MS) Fax: 601-359-4231 [www.ago.state.ms.us](https://attorneygenerallynnfitch.com/divisions/consumer-protection/) | | Missouri | Missouri Attorney General’s Office Consumer Protection Unit PO Box 899 Jefferson City, MO 65102 573-751-3321 Toll free: 1-800-392-8222 (Hotline) Fax: 573-751-7948 E-mail: [consumer@ago.mo.gov](mailto:consumer@ago.mo.gov) [www.ago.mo.gov](https://ago.mo.gov/divisions/consumer/) | | Montana | Montana Office of Consumer Protection 2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 406-444-4500 Toll free: 1-800-481-6896 Fax: 406-444-9680 E-mail: [contactocp@mt.gov](mailto:contactocp@mt.gov) [www.doj.mt.gov/consumer](http://www.doj.mt.gov/consumer) | | Nebraska | Office of the Attorney General Consumer Protection Division 2115 State Capitol PO Box 98920 Lincoln, NE 68509 402-471-2682 Toll free: 1-800-727-6432 (NE); 1-888-850-7555 (NE – Spanish) Fax: 402-471-0006 <https://protectthegoodlife.nebraska.gov/> | | Nevada | Bureau of Consumer Protection Office of the Attorney General Carson City, NV [www.fightfraud.nv.gov](http://www.fightfraud.nv.gov/) | | New Hampshire | Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capitol St. Concord, NH 03301 603-271-3641 Toll free: 1-888-468-4454 (Consumer Protection Hotline) TTY: 1-800-735-2964 (New Hampshire Only) Fax: 603-223-6202 [www.doj.nh.gov/consumer](http://www.doj.nh.gov/consumer) | | New Jersey | Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark, NJ 07101 973-504-6200 Toll free: 1-800-242-5846 (NJ) TTY: 973-504-6588 Fax: 973-648-3538 E-mail: [askconsumeraffairs@lps.state.nj.us](mailto:askconsumeraffairs@lps.state.nj.us) [www.njconsumeraffairs.gov](http://www.njconsumeraffairs.gov/) | | New Mexico | Office of Attorney General Consumer Protection Division PO Drawer 1508 Santa Fe, NM 87504-1508 505-827-6060 Toll free: 1-800-678-1508 Fax: 505-827-5826 [www.nmag.gov](http://www.nmag.gov/) | | New York | Office of the Attorney General – Albany Office Bureau of Consumer Frauds and Protection State Capitol Albany, NY 12224-0341 518-474-5481 518-474-7330 Toll free: 1-800-771-7755 (NY) TTY: 1-800-788-9898 (Toll free) Fax: 518-474-3618 [https://ag.ny.gov](https://ag.ny.gov/resources/individuals/consumer-issues) | | North Carolina | Consumer Protection Division Office of the Attorney General 9001 Mail Service Center Raleigh, NC 27699-9001 919-716-6000 Toll free: 1-877-566-7226 (NC) Fax: 919-716-6050 [www.ncdoj.gov](http://www.ncdoj.gov/) | | North Dakota | Office of the Attorney General Consumer Protection and Antitrust Division 4205 State St. P.O. Box 1054 Bismarck, ND 58502-1054 701-328-3404 Toll free: 1-800-472-2600 TTY: 1-800-366-6888 (Toll free) Fax: 701-328-5568 E-mail: [ndag@nd.gov](mailto:ndag@nd.gov) [www.ag.nd.gov](https://attorneygeneral.nd.gov/) | | Ohio | Consumer Protection Section Attorney General’s Office 30 East Broad St., 14h Floor Columbus, OH 43215-3400 614-466-4320 Toll free: 1-800-282-0515 Fax: 614-728-7583 [www.ohioattorneygeneral.gov](https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers) | | Oklahoma | Consumer Protection Unit Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 405-521-3921 Fax: 405-522-0085 [www.oag.ok.gov](https://www.oag.ok.gov/consumer-protection-unit) | | Oregon | Financial Fraud/Consumer Protection Section Department of Justice 1162 Court St., NE Salem, OR 97301-4096 503-378-4320 (Salem) 503-229-5576 (Portland) 503-947-4333 Toll free: 1-877-877-9392 (OR) TTY: 1-800-735-2900 Fax: 503-378-5017 [www.doj.state.or.us](https://www.doj.state.or.us/consumer-protection/) | | Pennsylvania | Bureau of Consumer Protection Office of Attorney General 16th Floor, Strawberry Square Harrisburg, PA 17120 717-787-3391 Toll free: 1-800-441-2555 (PA) Toll free: 1-888-520-6680 (Home Improvement) Toll free: 1-866-623-2137 (PA – Elder Abuse) E-mail: [consumer.hotline@doj.state.or.us](mailto:consumer.hotline@doj.state.or.us) Fax: 717-787-8242 [www.attorneygeneral.gov](https://www.attorneygeneral.gov/public-protection-division/) | | Rhode Island | Consumer Protection Unit Department of Attorney General 150 South Main St. Providence, RI 02903 401-274-4400 TTY: 401-453-0410 Fax: 401-222-5110 E-mail: [contactus@riag.ri.gov](mailto:contactus@riag.ri.gov) [www.riag.state.ri.us](https://riag.ri.gov/) | | South Carolina | South Carolina Department of Consumer Affairs 3600 Forest Drive, 3rd floor PO Box 5757 Columbia, SC 29250-5757 803-734-4200 Toll free: 1-800-922-1594 (SC) TTY: 1-877-734-4215 (Toll free) Fax: 803-734-4286 E-mail: [scdca@scconsumer.gov](mailto:scdca@scconsumer.gov) [www.scconsumer.gov](https://consumer.sc.gov/consumer-resources) | | South Dakota | Consumer Affairs Office of the Attorney General 1302 E. Hwy 14, Suite 3 Pierre, SD 57501-8503 605-773-4400 Toll free: 1-800-300-1986 (SD) TTY: 605-773-6585 Fax: 605-773-7163 E-mail: [consumerhelp@state.sd.us](mailto:consumerhelp@state.sd.us) [www.state.sd.us/atg](https://consumer.sd.gov/) | | Tennessee | Department of Commerce and Insurance Division of Consumer Affairs 500 James Robertson Pkwy., 5th Floor Nashville, TN 37243-0600 615-741-4737 Toll free: 1-800-342-8385 (TN) Fax: 615-532-4994 E-mail: [consumer.affairs@tn.gov](mailto:consumer.affairs@tn.gov) [www.tn.gov/consumer](http://www.tn.gov/consumer) | | Texas | Office of the Attorney General Consumer Protection Department PO Box 12548 Austin, TX 78711-2548 512-463-2100 Toll free: 1-800-621-0508 Fax: 512-473-8301 [www.oag.state.tx.us](http://www.oag.state.tx.us/) | | Utah | Utah Department of Commerce Division of Consumer Protection 160 East 300 South PO Box 146704 Salt Lake City, UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [consumerprotection@utah.gov](mailto:consumerprotection@utah.gov) <https://dcp.utah.gov/> | | Vermont | Consumer Assistance Program Office of the Attorney General 206 Morrill Hall, UVM Burlington, VT 05405 802-656-3183 Toll free: 1-800-649-2424 (VT) Fax: 802-656-1423 E-mail: [consumercomplaint@atg.state.vt.us](mailto:consumercomplaint@atg.state.vt.us) [ttps://ago.vermont.gov/](https://ago.vermont.gov/divisions/consumer-protection) | | Virginia | Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main St. Richmond, VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [mail@oag.state.va.us](mailto:mail@oag.state.va.us) [http://oag.state.va.us/](https://www.oag.state.va.us/consumer-protection/) | | Washington | Office of the Attorney General 800 Fifth Avenue, Suite 2000 Seattle, WA 98104 206-464-6684 Toll free: 1-800-551-4636 (WA) TTY: 1-800-833-6384 Fax: 206-389-2801 [www.atg.wa.gov](http://www.atg.wa.gov/) | | West Virginia | Consumer Protection Division Office of the Attorney General PO Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free: 1-800-368-8808 (WV) Fax: 304-558-0184 E-mail: [consumer@wvago.gov](mailto:consumer@wvago.gov) [www.wvago.gov](https://ago.wv.gov/consumerprotection/Pages/default.aspx) | | Wisconsin | Department of Agriculture, Trade and Consumer Protection PO Box 8911 2811 Agriculture Dr. Madison, WI 53708-8911 608-224-4976 Toll free: 1-800-422-7128 (WI) TTY: 608-224-5058 Fax: 608-224-4939 E-mail: [hotline@datcp.state.wi.us](mailto:hotline@datcp.state.wi.us) [https://datcp.wi.gov/](https://datcp.wi.gov/Pages/Programs_Services/ConsumerProtection.aspx) | | Wyoming | Consumer Protection Unit Office of the Attorney General 123 State Capitol 200 W. 24th Street Cheyenne, WY 82002 307-777-7874 Toll free: 1-800-438-5799 Fax: 307-777-7956 [attorneygeneral.state.wy.us](https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit) | ## Types of Consumer Protection Cases Consumer protection cases involve a range of issues aimed at safeguarding individuals from unfair or deceptive practices in the marketplace. These cases include: - [Fraudulent advertising](https://corporate.findlaw.com/law-library/misleading-advertising.html) - [Product defects](https://www.findlaw.com/consumer/consumer-transactions/defective-products-and-consumer-rights.html) - [Identity theft](https://www.findlaw.com/criminal/criminal-charges/identity-theft.html) - False claims - Violations of consumer rights Consumer protection also extends to financial matters, addressing issues like deceptive lending practices, unfair debt collection, and breaches of privacy related to consumer information. From ensuring product safety to preventing financial exploitation, consumer protection cases span various sectors. ## Consumer Resources and Legal Help It’s important to know how consumer protection agencies can help you in the marketplace. Check out FindLaw’s [Consumer Protection](https://www.findlaw.com/consumer.html) section to learn more. If you ever feel treated unfairly, reach out to the [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/complaint/) (CFPB), [Federal Trade Commission](https://reportfraud.ftc.gov/#/) (FTC), or your state’s consumer protection office for support. Consider talking to a [consumer protection lawyer](https://lawyers.findlaw.com/consumer-protection/?fli=dcta) if you need more guidance. Your actions matter in making sure the marketplace is fair, so take a step to protect your rights as a consumer. Was this helpful?
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