🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 64 (from laksa071)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa064.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/","crawl_time":1776087128,"first_indexed_time":1540373314,"http_code":200,"src_unparsed":"com,drivereasy!www,\/knowledge\/windows-10-not-responding-heres-the-fix\/ s443","src_root_hash":"10639651019844271064","history_drop_reason":null,"meta_title":"[Solved] Windows 10 Not Responding | Quickly & Easily - Driver Easy","meta_descriptions":["Windows 10 is not responding in your computer? Don't worry. Try these solutions to fix the Windows 10 not responding issue easily."],"attrs_boilerpipe_text":"Windows 10 is not responding\n? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue.\nWhy is Windows 10 not responding?\nThe symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer.\nThe reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur.\nBut don’t worry. We’ll help you fix the problem and get your computer back on track.\nHow to Fix Windows 10 not responding\nHere are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved.\nRestart your computer\nTroubleshoot your computer\nUpdate available drivers\nRepair corrupted system files\nRun a virus scan\nPerform a clean boot\nInstall Windows update\nRun the Windows Memory Diagnostic tool\nConsider a system reset\nFix 1: Restart your computer\nSince many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding.\nAfter restarting, test and see if it fixes your problem.\nFix 2: Troubleshoot your computer\nIf your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it:\nOpen the\nControl Panel\non your computer, and view by small icons or large icons.\nClick\nTroubleshooting\n.\nClick\nSystem and Security\n.\nClick\nSystem Maintenance\n.\nClick\nNext\n, and wait for your computer to troubleshoot and repair the problem.\nAfter troubleshooting, reboot your computer and see if it responds.\nIf your problem persists, don’t worry. There’s something else to try.\nFix 3: Update available drivers\nA missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date.\nThere are two ways to update your drivers:\nmanually\nand\nautomatically\n.\nManually update drivers\n– You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system.\nAutomatically update drivers\n– If you don’t have time or patience, you can automatically update drivers with\nDriver Easy\n.\nDriver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.\nYou can update your drivers automatically with either the \n7 days free trial\n or the \nPro version\n of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:\nDownload \nand install Driver Easy.\nRun Driver Easy and click the \nScan Now\n button. Driver Easy will then scan your computer and detect any problem drivers.\nClick the\nActivate & Update\nbutton next to the flagged device to automatically download and install the correct version of this driver.\nOr click \nUpdate All\n to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the \nPro version\n for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)\nAfter updating, restart your computer to take effect.\nIf you need assistance, please contact Driver Easy’s support team at \nsupport@drivereasy.com\n.\nYour problem of Windows 10 not responding should be fixed.\nFix 4: Repair corrupted system files\nIf system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues.\nSystem File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data.\nType\ncmd\nin the search box, right-click\nCommand Prompt\nand select\nRun as administrator\n.\nIn Command Prompt, type the following command, then press\nEnter\n.\nsfc \/scannow\nThen wait for\nVerification 100% complete\n. This can take a while.\nOnce complete, Type\nexit\nin Command Prompt and press\nEnter\nto close the window.\nRestart and see if Windows 10 not responding issue is resolved.\nFix 5: Run a virus scan\nWindows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as\nAvira\nand\nPanda\n.\nIf any malware has been detected, follow the instructions provided by the antivirus program to fix it.\nThen restart your computer and try to launch your program again to see if it works.\nFix 6: Perform a clean boot\nA clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem.\nTo know how to perform a clean boot, check this post for more details:\nHow to Perform a Clean Boot in Windows 10\nAfter rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond.\nNote\n: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally.\nFix 7: Install Windows update\nWindows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem.\nType\nWindows Update\nin the search box on your desktop, and click\nCheck for updates\nfrom the result list.\nThe Windows Update pane will pop up and load any available updates. Click\nDownload\n.\nFollow the on-screen instructions to finish updating.\nRestart your computer.\nCheck if your Windows 10 not responding issue has been fixed.\nFix 8: Run the Windows Memory Diagnostic tool\nFaulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here:\nPress the \nWindows logo key\n and \nR\n on your keyboard to invoke the Run box.\nType \nmdsched.exe\n, then click \nOK\n.\nClick \nRestart now and check for problems (recommended)\n.\nIMPORTANT: Make sure to save all your work before restarting.\nWindows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot.\nThe results will be shown on your desktop. If you don’t see any notification, right-click the \nStart\n menu then click \nEvent Viewer\n.\nClick \nWindows Logs\n >> \nSystem\n >> \nFind\n. \nType \nmemory diagnostic\n, then click \nFind Next\n.\nIf you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue.\nIf you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own.\nFix 9: Consider a system reset\nIf none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem.\nMicrosoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation.\nTo reinstall or reset your computer, here’s a post for your reference: \nReinstall\/Reset Windows 10 [Step By Step]\nSo that’s it. Hope this post comes in handy and resolves\nWindows 10 not responding\nissue. If you have any questions, feel free to leave a comment below.","attrs_markdown":"[![Driver Easy](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/logo.svg)](https:\/\/www.drivereasy.com\/)\n\n- [Driver update tool](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/)\n  - [Demo & features](https:\/\/www.drivereasy.com\/tour\/)\n  - [Download TRIAL version](https:\/\/www.drivereasy.com\/download-free-version\/)\n  - [Buy PRO version](https:\/\/www.drivereasy.com\/buy.php?comeid=NavBuyProLink)\n- [Pricing](https:\/\/www.drivereasy.com\/buy.php?comeid=NavBuyLink)\n- [Support](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/)\n  - [FAQs](https:\/\/www.drivereasy.com\/help\/faq\/)\n  - [Driver Certification](https:\/\/www.drivereasy.com\/driver-easy-certified\/)\n  - [Windows Knowledge Base](https:\/\/www.drivereasy.com\/knowledge\/)\n  - [Help for Driver Easy](https:\/\/www.drivereasy.com\/help5-5\/)\n  - [Release Notes](https:\/\/www.drivereasy.com\/category\/software-updates\/)\n  - [Contact Support](https:\/\/www.drivereasy.com\/tech-support\/)\n- [About](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/)\n  - [About us](https:\/\/www.drivereasy.com\/about-us\/)\n  - [Become an affiliate](https:\/\/www.drivereasy.com\/affiliate\/)\n  - [Press kits](https:\/\/www.drivereasy.com\/press-kits\/)\n  - [Magazine covermount](https:\/\/www.drivereasy.com\/magazine-covermount\/)\n  - [Media coverage](https:\/\/www.drivereasy.com\/media-coverage\/)\n  - [Blog](https:\/\/www.drivereasy.com\/blog\/)\n- [Contact](https:\/\/www.drivereasy.com\/contact-us\/)\n- [AI Tools](https:\/\/www.supereasy.com\/)\n\n- [Home](https:\/\/www.drivereasy.com\/)\n- [Why update your drivers?](https:\/\/www.drivereasy.com\/why-update-your-drivers\/)\n- [Manual update](https:\/\/www.drivereasy.com\/manual-update\/)\n- [Auto update](https:\/\/www.drivereasy.com\/auto-update\/)\n\n[Download Now](https:\/\/www.drivereasy.com\/header\/DriverEasy_Setup.exe \"Download Now\")\n\n[BUY NOW](https:\/\/www.drivereasy.com\/buy.php?comeid=NavBuyButton)\n\nX\n\nNo file downloaded?\n\n[Try again...](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe)\n\n![](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/download-step\/arrow.svg)\n\nStep 1 ![](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/download-step\/step1.png)\n\nStep2 ![](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/download-step\/step2.png)\n\nStep3 ![](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/download-step\/step3.png)\n\nStep4 ![](https:\/\/www.drivereasy.com\/wp-content\/themes\/drivereasy\/images\/download-step\/step4.png)\n\nTo\n\ninstall\n\nDriver Easy\n\nWe only recommend products we believe in. Products that work. But, just so you know, we may earn commission in doing so.\n\n[Home](https:\/\/www.drivereasy.com\/) › [Knowledge Base](https:\/\/www.drivereasy.com\/knowledge\/) › [Others](https:\/\/www.drivereasy.com\/kbc\/others\/)\n\n# \\[Solved\\] Windows 10 Not Responding \\| Quickly & Easily\n##\n[![](https:\/\/secure.gravatar.com\/avatar\/37cd926751aff1969b1c7cabdf5e2dc25616c18a31af5bd95fd2288bb749c92a?s=48&d=mm&r=g)](https:\/\/www.drivereasy.com\/author\/lillian-lai\/)\n\n[Lillian Lai](https:\/\/www.drivereasy.com\/author\/lillian-lai\/)\n\nLast Updated: 1 year ago\n\n![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/windows-10-not-responding-now.jpg)\n\n[6](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#comments)\n\n**Windows 10 is not responding**? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue.\n\n## Why is Windows 10 not responding?\nThe symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer.\n\nThe reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur.\n\nBut don’t worry. We’ll help you fix the problem and get your computer back on track.\n\n## How to Fix Windows 10 not responding\nHere are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved.\n\n1. [**Restart your computer**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F1)\n2. [**Troubleshoot your computer**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F2)\n3. **[Update available drivers](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F4)**\n4. **[Repair corrupted system files](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#fix4)**\n5. [**Run a virus scan**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F5)\n6. [**Perform a clean boot**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F6)\n7. [**Install Windows update**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F7)\n8. **[Run the Windows Memory Diagnostic tool](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#ram)**\n9. **[Consider a system reset](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#reset)**\n***\n## Fix 1: Restart your computer\nSince many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding.\n\nAfter restarting, test and see if it fixes your problem.\n***\n## Fix 2: Troubleshoot your computer\nIf your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it:\n\n1. Open the **Control Panel** on your computer, and view by small icons or large icons.\n2. Click **Troubleshooting**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0307db9499.jpg)\n3. Click **System and Security**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030a4597c2.jpg)\n4. Click **System Maintenance**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030caa35ad.jpg)\n5. Click **Next**, and wait for your computer to troubleshoot and repair the problem.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030f12c0ed.jpg)\n\nAfter troubleshooting, reboot your computer and see if it responds.\n\nIf your problem persists, don’t worry. There’s something else to try.\n***\n## Fix 3: Update available drivers\nA missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date.\n\nThere are two ways to update your drivers: **manually** and **automatically**.\n\n**Manually update drivers** – You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system.\n\n**Automatically update drivers** – If you don’t have time or patience, you can automatically update drivers with **[Driver Easy](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe)**.\n\nDriver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.\n\nYou can update your drivers automatically with either the [**7 days free trial**](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe) or the [**Pro version**](https:\/\/www.drivereasy.com\/buy.php?comeid=kbde) of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:\n\n1. [Download](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe) and install Driver Easy.\n2. Run Driver Easy and click the **Scan Now** button. Driver Easy will then scan your computer and detect any problem drivers.  \n   ![](https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/10\/6_0_scan-now.jpg)\n3. Click the **Activate & Update** button next to the flagged device to automatically download and install the correct version of this driver.  \n     \n   Or click **Update All** to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the **[Pro version](https:\/\/www.drivereasy.com\/buy.php?comeid=kbde)** for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)  \n   ![](https:\/\/www.drivereasy.com\/wp-content\/uploads\/2021\/05\/NVIDIA-GeForce-RTX-3090-Ti-3.jpg)\n4. After updating, restart your computer to take effect.\n\nIf you need assistance, please contact Driver Easy’s support team at **[support@drivereasy.com](mailto:support@drivereasy.com).**\n\nYour problem of Windows 10 not responding should be fixed.\n***\n## Fix 4: Repair corrupted system files\nIf system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues.\n\nSystem File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data.\n\n1. Type **cmd** in the search box, right-click **Command Prompt** and select **Run as administrator**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0319454560.jpg)\n2. In Command Prompt, type the following command, then press **Enter**.\n   ```\n   sfc \/scannow\n   ```\n3. Then wait for **Verification 100% complete**. This can take a while.\n4. Once complete, Type **exit** in Command Prompt and press **Enter** to close the window.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd036dad46be.jpg)\n\nRestart and see if Windows 10 not responding issue is resolved.\n***\n## Fix 5: Run a virus scan\nWindows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as **Avira** and **Panda**.\n\nIf any malware has been detected, follow the instructions provided by the antivirus program to fix it.\n\nThen restart your computer and try to launch your program again to see if it works.\n***\n## Fix 6: Perform a clean boot\nA clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem.\n\nTo know how to perform a clean boot, check this post for more details: **[How to Perform a Clean Boot in Windows 10](https:\/\/www.drivereasy.com\/knowledge\/how-to-perform-a-clean-boot-in-windows-10\/)**\n\nAfter rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond.\n\n**Note**: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally.\n***\n## Fix 7: Install Windows update\nWindows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem.\n\n1. Type **Windows Update** in the search box on your desktop, and click **Check for updates** from the result list.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0324ac2ccf.jpg)\n2. The Windows Update pane will pop up and load any available updates. Click **Download**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/img_5b925507f22d2.jpg)\n3. Follow the on-screen instructions to finish updating.\n4. Restart your computer.\n\nCheck if your Windows 10 not responding issue has been fixed.\n***\n## Fix 8: Run the Windows Memory Diagnostic tool\nFaulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here:\n\n1. Press the **Windows logo key** and **R** on your keyboard to invoke the Run box.\n2. Type **mdsched.exe**, then click **OK**.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-53-32.jpg)\n3. Click **Restart now and check for problems (recommended)**.  \n     \n   **IMPORTANT: Make sure to save all your work before restarting.**  \n     \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-53-57.jpg)\n4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot.\n5. The results will be shown on your desktop. If you don’t see any notification, right-click the **Start** menu then click **Event Viewer**.  \n     \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-54-28.jpg)\n6. Click **Windows Logs** \\>\\> **System** \\>\\> **Find**.   \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-56-41.jpg)\n7. Type **memory diagnostic**, then click **Find Next**.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_16-29-00.jpg)\n8. If you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_16-00-48.jpg)\n\nIf you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own.\n***\n## Fix 9: Consider a system reset\nIf none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem.\n\nMicrosoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation.\n\nTo reinstall or reset your computer, here’s a post for your reference: **[Reinstall\/Reset Windows 10 \\[Step By Step\\]](https:\/\/www.drivereasy.com\/knowledge\/how-to-reinstall-reset-windows-10-the-easy-way\/)**\n***\nSo that’s it. Hope this post comes in handy and resolves **Windows 10 not responding** issue. If you have any questions, feel free to leave a comment below.\n\n- [Windows 10](https:\/\/www.drivereasy.com\/tag-search\/?tagId=37)\n\n![]()\n\n[115](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/)\n\n115 people found this helpful\n\n### Available in other languages\n#### Deutsch\n[Lösungen: Windows 10 reagiert nicht](https:\/\/de.drivereasy.com\/wissen\/windows-10-reagiert-nicht)\n\nReagiert Windows 10 nicht? Keine Panik. Glücklicherweise haben Sie die Möglichkeit, dieses Problem selber zu beseitigen. Wir zeigen Ihnen wie.\n\n[![](https:\/\/www.gravatar.com\/avatar\/0d03386cbe2dc8a5f8c0bd97d99c27c9?s=40&d=mp&r=g)](https:\/\/de.drivereasy.com\/author\/carol-xu\/)\n\n[Carol Xu](https:\/\/de.drivereasy.com\/author\/carol-xu\/)\n\n[![](https:\/\/www.gravatar.com\/avatar\/0d03386cbe2dc8a5f8c0bd97d99c27c9?s=40&d=mp&r=g)](https:\/\/de.drivereasy.com\/author\/carol-xu\/)\n\n[Carol Xu](https:\/\/de.drivereasy.com\/author\/carol-xu\/)\n\n[Help Us Improve Article](https:\/\/www.drivereasy.com\/suggest-article-corrections\/?comid=\/knowledge\/windows-10-not-responding-heres-the-fix\/%20)\n\n6 Comments\n\nMost Voted\n\nNewest Oldest\n\nInline Feedbacks\n\nView all comments\n\n![Anderson ](https:\/\/secure.gravatar.com\/avatar\/82a812e93b538bb74b39874ed93224c34d4d773676cda07fc91e99c30b9ad23d?s=64&d=mm&r=g)\n\nAnderson\n\n3 years ago\n\nCan I get help  \n I restarted my computer but it still when I restart and shut down  \n I\n\n2\n\nReply\n\n![Hani Yassine](https:\/\/secure.gravatar.com\/avatar\/3fadeaa42066baed4ce1c2040c3f90e1bf13b7cd03ea220a58390c76e4827c7e?s=64&d=mm&r=g)\n\nHani Yassine\n\n4 years ago\n\nif you have abby fine reader 15 uninstall it it was the problem for me\n\n2\n\nReply\n\n![Theodore](https:\/\/secure.gravatar.com\/avatar\/fb19468d949496b28b4d8663162ebfc944e52c264c9d17bf7e53df152a6c6f60?s=64&d=mm&r=g)\n\nTheodore\n\n5 years ago\n\ni hate freezing screen even when making games doesn’t have an auto save or a auto recovery file i give up i need to fix this freezing screen **right now**\n\n2\n\nReply\n\n![Erica Imperial](https:\/\/secure.gravatar.com\/avatar\/49bc6bc5a57c2b59928a33b0c3457a081e71ea3e3ab58969123584c06a491969?s=64&d=mm&r=g)\n\nErica Imperial\n\n5 years ago\n\nvff\n\n2\n\nReply\n\n![ishara mihirani](https:\/\/secure.gravatar.com\/avatar\/56d7cce5f4a6bba58c3550370361e81ce979f10bcc8f6126d23b1897e9897953?s=64&d=mm&r=g)\n\nishara mihirani\n\n6 years ago\n\nI love with service\n\n2\n\nReply\n\n![Jay'sview](https:\/\/secure.gravatar.com\/avatar\/831a69db8e2e4aca2cb6fae551477639f42ad79574b12ce28f658de26cd35edb?s=64&d=mm&r=g)\n\nJay'sview\n\n2 years ago\n\nFantastic, all these fixes need the GUI to respond, it’s NOT responding\\!\n\n1\n\nReply\n\nLoad Rest of Comments\n\n### Related Articles\n[Jocelyn Sun](https:\/\/www.drivereasy.com\/author\/jocelyn-sun\/ \"Posts by Jocelyn Sun\")\n\n2 months ago\n\n[Ashley Luo](https:\/\/www.drivereasy.com\/author\/ashley-luo\/ \"Posts by Ashley Luo\")\n\n2 months ago\n\n[Ellie Zhuang](https:\/\/www.drivereasy.com\/author\/ellie-zhuang\/ \"Posts by Ellie Zhuang\")\n\n3 months ago\n\n[Brinksley Hong](https:\/\/www.drivereasy.com\/author\/brinksley-hong\/ \"Posts by Brinksley Hong\")\n\n3 months ago\n\n[Chantel Huang](https:\/\/www.drivereasy.com\/author\/chantel-huang\/ \"Posts by Chantel Huang\")\n\n3 months ago\n\n[Chantel Huang](https:\/\/www.drivereasy.com\/author\/chantel-huang\/ \"Posts by Chantel Huang\")\n\n3 months ago\n\n###### By\n[Lillian Lai](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/%0A%20%20%20%20%20%20%20%20%20%20%20https:\/\/www.drivereasy.com\/author\/lillian-lai\/)\n\nLillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc.\n\nMicrosoft Certified Professional (MCP)\n\nContributor(s):\n\n- [![](https:\/\/secure.gravatar.com\/avatar\/58b05d93c9709e62ad139a570961759636e06e647ba3c0fc7d73aaa99da4b166?s=24&d=mm&r=g)](https:\/\/www.drivereasy.com\/author\/via-kuang\/)\n- [![](https:\/\/secure.gravatar.com\/avatar\/9aeadda2b59ce6bd580ae765b903ce8c8595352c117e8d8bd9052f5b7daae377?s=24&d=mm&r=g)](https:\/\/www.drivereasy.com\/author\/brinksley-hong\/)\n- [![](https:\/\/secure.gravatar.com\/avatar\/9de1358d3a7b151d52a038766efbc1423388e71eee18a8b9325924daafa70c22?s=24&d=mm&r=g)](https:\/\/www.drivereasy.com\/author\/arlee-hu\/)\n- [![](https:\/\/secure.gravatar.com\/avatar\/a020f3fbfb40dcd7b0b60f1bd2b892960cac66ee8a9cd3a887e1b1c621ddee9e?s=24&d=mm&r=g)](https:\/\/www.drivereasy.com\/author\/sophie-luo\/)\n- ![]()\n\n### Support\n- [Contact Us](https:\/\/www.drivereasy.com\/contact-us\/)\n- [FAQ](https:\/\/www.drivereasy.com\/help\/faq\/)\n- [Help for Driver Easy](https:\/\/www.drivereasy.com\/help5-5\/)\n- [Windows Knowledge Base](https:\/\/www.drivereasy.com\/knowledge\/)\n- [Driver Certification](https:\/\/www.drivereasy.com\/driver-easy-certified\/)\n- [Resend License Key](https:\/\/www.drivereasy.com\/resend-license-key\/)\n- [Uninstall Driver Easy](https:\/\/www.drivereasy.com\/help55\/uninstall-driver-easy\/)\n- [Refund Policy](https:\/\/www.drivereasy.com\/refund-policy\/)\n\n### Feedback\n- [Improve Translation](https:\/\/www.drivereasy.com\/help-improve-drivereasy\/)\n- [Report a Bug](https:\/\/www.drivereasy.com\/report-bug\/)\n- [Report a Missed Driver](https:\/\/www.drivereasy.com\/report-miss-detected-drivers\/)\n- [Write a Review](https:\/\/www.drivereasy.com\/write-review-get-free-license\/)\n\n### Community\n- [Affiliate](https:\/\/www.drivereasy.com\/affiliate\/)\n- [Magazine Covermount](https:\/\/www.drivereasy.com\/magazine-covermount\/)\n- [Media Coverage](https:\/\/www.drivereasy.com\/media-coverage\/)\n- [Driver Easy Press Kits](https:\/\/www.drivereasy.com\/press-kits\/)\n- [Non-Profit Organization](https:\/\/www.drivereasy.com\/non-profit-organization\/)\n\n### Company\n- [› AI Tools](https:\/\/www.supereasy.com\/ai\/)\n- [› About](https:\/\/www.drivereasy.com\/about-us\/)\n- [› What's New](https:\/\/www.drivereasy.com\/blog\/)\n- [› EULA](https:\/\/www.drivereasy.com\/eula\/)\n- [› Privacy Policy](https:\/\/www.drivereasy.com\/privacy-policy\/)\n- [› Super Easy](https:\/\/www.supereasy.com\/)\n- [› Easeware](https:\/\/www.easeware.com\/)\n\n[![AppEsteem certification](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/06\/AppEsteem_Seal_Logo.png)](https:\/\/customer.appesteem.com\/certified?vendor=EASET \"Driver Easy has certified by AppEsteem.\")\n\n[![Norton seal](https:\/\/www.drivereasy.com\/wp-content\/uploads\/2024\/05\/seal-digicert.png)](https:\/\/seal.digicert.com\/seals\/popup\/?tag=xkJ5jSGT&url=www.drivereasy.com&lang=en \"Click to Verify - This site chose Symantec SSL for secure e-commerce and confidential communications.\")\n\n**[English](https:\/\/www.drivereasy.com\/goto\/en.php) \/ [Deutsch](https:\/\/www.drivereasy.com\/goto\/de.php) \/ [Français](https:\/\/www.drivereasy.com\/goto\/fr.php) \/ [日本語](https:\/\/www.drivereasy.com\/goto\/ja.php)**\n\nCopyright © 2009-2026 Driver Easy is a brand of [Easeware](https:\/\/www.easeware.com\/). All rights reserved.\n\nInsert","attrs_readable_markdown":"**Windows 10 is not responding**? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue.\n\n## Why is Windows 10 not responding?\nThe symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer.\n\nThe reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur.\n\nBut don’t worry. We’ll help you fix the problem and get your computer back on track.\n\n## How to Fix Windows 10 not responding\nHere are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved.\n\n1. [**Restart your computer**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F1)\n2. [**Troubleshoot your computer**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F2)\n3. **[Update available drivers](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F4)**\n4. **[Repair corrupted system files](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#fix4)**\n5. [**Run a virus scan**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F5)\n6. [**Perform a clean boot**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F6)\n7. [**Install Windows update**](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#F7)\n8. **[Run the Windows Memory Diagnostic tool](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#ram)**\n9. **[Consider a system reset](https:\/\/www.drivereasy.com\/knowledge\/windows-10-not-responding-heres-the-fix\/#reset)**\n***\n## Fix 1: Restart your computer\nSince many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding.\n\nAfter restarting, test and see if it fixes your problem.\n***\n## Fix 2: Troubleshoot your computer\nIf your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it:\n\n1. Open the **Control Panel** on your computer, and view by small icons or large icons.\n2. Click **Troubleshooting**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0307db9499.jpg)\n3. Click **System and Security**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030a4597c2.jpg)\n4. Click **System Maintenance**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030caa35ad.jpg)\n5. Click **Next**, and wait for your computer to troubleshoot and repair the problem.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd030f12c0ed.jpg)\n\nAfter troubleshooting, reboot your computer and see if it responds.\n\nIf your problem persists, don’t worry. There’s something else to try.\n***\n## Fix 3: Update available drivers\nA missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date.\n\nThere are two ways to update your drivers: **manually** and **automatically**.\n\n**Manually update drivers** – You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system.\n\n**Automatically update drivers** – If you don’t have time or patience, you can automatically update drivers with **[Driver Easy](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe)**.\n\nDriver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.\n\nYou can update your drivers automatically with either the [**7 days free trial**](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe) or the [**Pro version**](https:\/\/www.drivereasy.com\/buy.php?comeid=kbde) of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:\n\n1. [Download](https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe) and install Driver Easy.\n2. Run Driver Easy and click the **Scan Now** button. Driver Easy will then scan your computer and detect any problem drivers.  \n   ![](https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/10\/6_0_scan-now.jpg)\n3. Click the **Activate & Update** button next to the flagged device to automatically download and install the correct version of this driver.\n   Or click **Update All** to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the **[Pro version](https:\/\/www.drivereasy.com\/buy.php?comeid=kbde)** for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)  \n   ![](https:\/\/www.drivereasy.com\/wp-content\/uploads\/2021\/05\/NVIDIA-GeForce-RTX-3090-Ti-3.jpg)\n4. After updating, restart your computer to take effect.\n\nIf you need assistance, please contact Driver Easy’s support team at **[support@drivereasy.com](mailto:support@drivereasy.com).**\n\nYour problem of Windows 10 not responding should be fixed.\n***\n## Fix 4: Repair corrupted system files\nIf system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues.\n\nSystem File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data.\n\n1. Type **cmd** in the search box, right-click **Command Prompt** and select **Run as administrator**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0319454560.jpg)\n2. In Command Prompt, type the following command, then press **Enter**.\n   ```\n   sfc \/scannow\n   ```\n3. Then wait for **Verification 100% complete**. This can take a while.\n4. Once complete, Type **exit** in Command Prompt and press **Enter** to close the window.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd036dad46be.jpg)\n\nRestart and see if Windows 10 not responding issue is resolved.\n***\n## Fix 5: Run a virus scan\nWindows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as **Avira** and **Panda**.\n\nIf any malware has been detected, follow the instructions provided by the antivirus program to fix it.\n\nThen restart your computer and try to launch your program again to see if it works.\n***\n## Fix 6: Perform a clean boot\nA clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem.\n\nTo know how to perform a clean boot, check this post for more details: **[How to Perform a Clean Boot in Windows 10](https:\/\/www.drivereasy.com\/knowledge\/how-to-perform-a-clean-boot-in-windows-10\/)**\n\nAfter rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond.\n\n**Note**: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally.\n***\n## Fix 7: Install Windows update\nWindows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem.\n\n1. Type **Windows Update** in the search box on your desktop, and click **Check for updates** from the result list.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/10\/img_5bd0324ac2ccf.jpg)\n2. The Windows Update pane will pop up and load any available updates. Click **Download**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/img_5b925507f22d2.jpg)\n3. Follow the on-screen instructions to finish updating.\n4. Restart your computer.\n\nCheck if your Windows 10 not responding issue has been fixed.\n***\n## Fix 8: Run the Windows Memory Diagnostic tool\nFaulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here:\n\n1. Press the **Windows logo key** and **R** on your keyboard to invoke the Run box.\n2. Type **mdsched.exe**, then click **OK**.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-53-32.jpg)\n3. Click **Restart now and check for problems (recommended)**.\n   **IMPORTANT: Make sure to save all your work before restarting.**\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-53-57.jpg)\n4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot.\n5. The results will be shown on your desktop. If you don’t see any notification, right-click the **Start** menu then click **Event Viewer**.\n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-54-28.jpg)\n6. Click **Windows Logs** \\>\\> **System** \\>\\> **Find**.   \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_15-56-41.jpg)\n7. Type **memory diagnostic**, then click **Find Next**.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_16-29-00.jpg)\n8. If you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue.  \n   ![](https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/04\/2021-04-22_16-00-48.jpg)\n\nIf you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own.\n***\n## Fix 9: Consider a system reset\nIf none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem.\n\nMicrosoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation.\n\nTo reinstall or reset your computer, here’s a post for your reference: **[Reinstall\/Reset Windows 10 \\[Step By Step\\]](https:\/\/www.drivereasy.com\/knowledge\/how-to-reinstall-reset-windows-10-the-easy-way\/)**\n***\nSo that’s it. Hope this post comes in handy and resolves **Windows 10 not responding** issue. If you have any questions, feel free to leave a comment below.","meta_canonical":null}

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URL	https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/
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Meta Title	[Solved] Windows 10 Not Responding \| Quickly & Easily - Driver Easy
Meta Description	Windows 10 is not responding in your computer? Don't worry. Try these solutions to fix the Windows 10 not responding issue easily.
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Boilerpipe Text	Windows 10 is not responding ? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue. Why is Windows 10 not responding? The symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer. The reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur. But don’t worry. We’ll help you fix the problem and get your computer back on track. How to Fix Windows 10 not responding Here are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved. Restart your computer Troubleshoot your computer Update available drivers Repair corrupted system files Run a virus scan Perform a clean boot Install Windows update Run the Windows Memory Diagnostic tool Consider a system reset Fix 1: Restart your computer Since many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding. After restarting, test and see if it fixes your problem. Fix 2: Troubleshoot your computer If your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it: Open the Control Panel on your computer, and view by small icons or large icons. Click Troubleshooting . Click System and Security . Click System Maintenance . Click Next , and wait for your computer to troubleshoot and repair the problem. After troubleshooting, reboot your computer and see if it responds. If your problem persists, don’t worry. There’s something else to try. Fix 3: Update available drivers A missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date. There are two ways to update your drivers: manually and automatically . Manually update drivers – You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system. Automatically update drivers – If you don’t have time or patience, you can automatically update drivers with Driver Easy . Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. You can update your drivers automatically with either the 7 days free trial or the Pro version of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version: Download and install Driver Easy. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the Pro version for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.) After updating, restart your computer to take effect. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com . Your problem of Windows 10 not responding should be fixed. Fix 4: Repair corrupted system files If system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues. System File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data. Type cmd in the search box, right-click Command Prompt and select Run as administrator . In Command Prompt, type the following command, then press Enter . sfc /scannow Then wait for Verification 100% complete . This can take a while. Once complete, Type exit in Command Prompt and press Enter to close the window. Restart and see if Windows 10 not responding issue is resolved. Fix 5: Run a virus scan Windows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as Avira and Panda . If any malware has been detected, follow the instructions provided by the antivirus program to fix it. Then restart your computer and try to launch your program again to see if it works. Fix 6: Perform a clean boot A clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem. To know how to perform a clean boot, check this post for more details: How to Perform a Clean Boot in Windows 10 After rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond. Note : Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally. Fix 7: Install Windows update Windows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem. Type Windows Update in the search box on your desktop, and click Check for updates from the result list. The Windows Update pane will pop up and load any available updates. Click Download . Follow the on-screen instructions to finish updating. Restart your computer. Check if your Windows 10 not responding issue has been fixed. Fix 8: Run the Windows Memory Diagnostic tool Faulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here: Press the Windows logo key and R on your keyboard to invoke the Run box. Type mdsched.exe , then click OK . Click Restart now and check for problems (recommended) . IMPORTANT: Make sure to save all your work before restarting. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot. The results will be shown on your desktop. If you don’t see any notification, right-click the Start menu then click Event Viewer . Click Windows Logs >> System >> Find . Type memory diagnostic , then click Find Next . If you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue. If you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own. Fix 9: Consider a system reset If none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem. Microsoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation. To reinstall or reset your computer, here’s a post for your reference: Reinstall/Reset Windows 10 [Step By Step] So that’s it. Hope this post comes in handy and resolves Windows 10 not responding issue. If you have any questions, feel free to leave a comment below.
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[Home](https://www.drivereasy.com/) › [Knowledge Base](https://www.drivereasy.com/knowledge/) › [Others](https://www.drivereasy.com/kbc/others/) # \[Solved\] Windows 10 Not Responding \\| Quickly & Easily ## [![](https://secure.gravatar.com/avatar/37cd926751aff1969b1c7cabdf5e2dc25616c18a31af5bd95fd2288bb749c92a?s=48&d=mm&r=g)](https://www.drivereasy.com/author/lillian-lai/) [Lillian Lai](https://www.drivereasy.com/author/lillian-lai/) Last Updated: 1 year ago ![](https://images.drivereasy.com/wp-content/uploads/2018/10/windows-10-not-responding-now.jpg) [6](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#comments) Windows 10 is not responding? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue. ## Why is Windows 10 not responding? The symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer. The reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur. But don’t worry. We’ll help you fix the problem and get your computer back on track. ## How to Fix Windows 10 not responding Here are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved. 1. [Restart your computer](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F1) 2. [Troubleshoot your computer](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F2) 3. [Update available drivers](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F4) 4. [Repair corrupted system files](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#fix4) 5. [Run a virus scan](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F5) 6. [Perform a clean boot](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F6) 7. [Install Windows update](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F7) 8. [Run the Windows Memory Diagnostic tool](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#ram) 9. [Consider a system reset](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#reset) * ## Fix 1: Restart your computer Since many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding. After restarting, test and see if it fixes your problem. * ## Fix 2: Troubleshoot your computer If your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it: 1. Open the Control Panel on your computer, and view by small icons or large icons. 2. Click Troubleshooting. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0307db9499.jpg) 3. Click System and Security. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030a4597c2.jpg) 4. Click System Maintenance. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030caa35ad.jpg) 5. Click Next, and wait for your computer to troubleshoot and repair the problem. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030f12c0ed.jpg) After troubleshooting, reboot your computer and see if it responds. If your problem persists, don’t worry. There’s something else to try. * ## Fix 3: Update available drivers A missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date. There are two ways to update your drivers: manually and automatically. Manually update drivers – You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system. Automatically update drivers – If you don’t have time or patience, you can automatically update drivers with [Driver Easy](https://www.drivereasy.com/kb/DriverEasy_Setup.exe). Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. You can update your drivers automatically with either the [7 days free trial](https://www.drivereasy.com/kb/DriverEasy_Setup.exe) or the [Pro version](https://www.drivereasy.com/buy.php?comeid=kbde) of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version: 1. [Download](https://www.drivereasy.com/kb/DriverEasy_Setup.exe) and install Driver Easy. 2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. ![](https://www.drivereasy.com/wp-content/uploads/2020/10/6_0_scan-now.jpg) 3. Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the [Pro version](https://www.drivereasy.com/buy.php?comeid=kbde) for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.) ![](https://www.drivereasy.com/wp-content/uploads/2021/05/NVIDIA-GeForce-RTX-3090-Ti-3.jpg) 4. After updating, restart your computer to take effect. If you need assistance, please contact Driver Easy’s support team at [support@drivereasy.com](mailto:support@drivereasy.com). Your problem of Windows 10 not responding should be fixed. * ## Fix 4: Repair corrupted system files If system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues. System File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data. 1. Type cmd in the search box, right-click Command Prompt and select Run as administrator. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0319454560.jpg) 2. In Command Prompt, type the following command, then press Enter. ``` sfc /scannow ``` 3. Then wait for Verification 100% complete. This can take a while. 4. Once complete, Type exit in Command Prompt and press Enter to close the window. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd036dad46be.jpg) Restart and see if Windows 10 not responding issue is resolved. * ## Fix 5: Run a virus scan Windows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as Avira and Panda. If any malware has been detected, follow the instructions provided by the antivirus program to fix it. Then restart your computer and try to launch your program again to see if it works. * ## Fix 6: Perform a clean boot A clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem. To know how to perform a clean boot, check this post for more details: [How to Perform a Clean Boot in Windows 10](https://www.drivereasy.com/knowledge/how-to-perform-a-clean-boot-in-windows-10/) After rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond. Note: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally. * ## Fix 7: Install Windows update Windows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem. 1. Type Windows Update in the search box on your desktop, and click Check for updates from the result list. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0324ac2ccf.jpg) 2. The Windows Update pane will pop up and load any available updates. Click Download. ![](https://images.drivereasy.com/wp-content/uploads/2018/09/img_5b925507f22d2.jpg) 3. Follow the on-screen instructions to finish updating. 4. Restart your computer. Check if your Windows 10 not responding issue has been fixed. * ## Fix 8: Run the Windows Memory Diagnostic tool Faulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here: 1. Press the Windows logo key and R on your keyboard to invoke the Run box. 2. Type mdsched.exe, then click OK. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-53-32.jpg) 3. Click Restart now and check for problems (recommended). IMPORTANT: Make sure to save all your work before restarting. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-53-57.jpg) 4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot. 5. The results will be shown on your desktop. If you don’t see any notification, right-click the Start menu then click Event Viewer. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-54-28.jpg) 6. Click Windows Logs \>\> System \>\> Find. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-56-41.jpg) 7. Type memory diagnostic, then click Find Next. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_16-29-00.jpg) 8. If you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_16-00-48.jpg) If you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own. * ## Fix 9: Consider a system reset If none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem. Microsoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation. To reinstall or reset your computer, here’s a post for your reference: [Reinstall/Reset Windows 10 \[Step By Step\]](https://www.drivereasy.com/knowledge/how-to-reinstall-reset-windows-10-the-easy-way/) * So that’s it. Hope this post comes in handy and resolves Windows 10 not responding issue. If you have any questions, feel free to leave a comment below. - [Windows 10](https://www.drivereasy.com/tag-search/?tagId=37) ![]() [115](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/) 115 people found this helpful ### Available in other languages #### Deutsch [Lösungen: Windows 10 reagiert nicht](https://de.drivereasy.com/wissen/windows-10-reagiert-nicht) Reagiert Windows 10 nicht? Keine Panik. Glücklicherweise haben Sie die Möglichkeit, dieses Problem selber zu beseitigen. Wir zeigen Ihnen wie. [![](https://www.gravatar.com/avatar/0d03386cbe2dc8a5f8c0bd97d99c27c9?s=40&d=mp&r=g)](https://de.drivereasy.com/author/carol-xu/) [Carol Xu](https://de.drivereasy.com/author/carol-xu/) [![](https://www.gravatar.com/avatar/0d03386cbe2dc8a5f8c0bd97d99c27c9?s=40&d=mp&r=g)](https://de.drivereasy.com/author/carol-xu/) [Carol Xu](https://de.drivereasy.com/author/carol-xu/) [Help Us Improve Article](https://www.drivereasy.com/suggest-article-corrections/?comid=/knowledge/windows-10-not-responding-heres-the-fix/%20) 6 Comments Most Voted Newest Oldest Inline Feedbacks View all comments ![Anderson ](https://secure.gravatar.com/avatar/82a812e93b538bb74b39874ed93224c34d4d773676cda07fc91e99c30b9ad23d?s=64&d=mm&r=g) Anderson 3 years ago Can I get help I restarted my computer but it still when I restart and shut down I 2 Reply ![Hani Yassine](https://secure.gravatar.com/avatar/3fadeaa42066baed4ce1c2040c3f90e1bf13b7cd03ea220a58390c76e4827c7e?s=64&d=mm&r=g) Hani Yassine 4 years ago if you have abby fine reader 15 uninstall it it was the problem for me 2 Reply ![Theodore](https://secure.gravatar.com/avatar/fb19468d949496b28b4d8663162ebfc944e52c264c9d17bf7e53df152a6c6f60?s=64&d=mm&r=g) Theodore 5 years ago i hate freezing screen even when making games doesn’t have an auto save or a auto recovery file i give up i need to fix this freezing screen right now 2 Reply ![Erica Imperial](https://secure.gravatar.com/avatar/49bc6bc5a57c2b59928a33b0c3457a081e71ea3e3ab58969123584c06a491969?s=64&d=mm&r=g) Erica Imperial 5 years ago vff 2 Reply ![ishara mihirani](https://secure.gravatar.com/avatar/56d7cce5f4a6bba58c3550370361e81ce979f10bcc8f6126d23b1897e9897953?s=64&d=mm&r=g) ishara mihirani 6 years ago I love with service 2 Reply ![Jay'sview](https://secure.gravatar.com/avatar/831a69db8e2e4aca2cb6fae551477639f42ad79574b12ce28f658de26cd35edb?s=64&d=mm&r=g) Jay'sview 2 years ago Fantastic, all these fixes need the GUI to respond, it’s NOT responding\! 1 Reply Load Rest of Comments ### Related Articles [Jocelyn Sun](https://www.drivereasy.com/author/jocelyn-sun/ "Posts by Jocelyn Sun") 2 months ago [Ashley Luo](https://www.drivereasy.com/author/ashley-luo/ "Posts by Ashley Luo") 2 months ago [Ellie Zhuang](https://www.drivereasy.com/author/ellie-zhuang/ "Posts by Ellie Zhuang") 3 months ago [Brinksley Hong](https://www.drivereasy.com/author/brinksley-hong/ "Posts by Brinksley Hong") 3 months ago [Chantel Huang](https://www.drivereasy.com/author/chantel-huang/ "Posts by Chantel Huang") 3 months ago [Chantel Huang](https://www.drivereasy.com/author/chantel-huang/ "Posts by Chantel Huang") 3 months ago ###### By [Lillian Lai](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/%0A%20%20%20%20%20%20%20%20%20%20%20https://www.drivereasy.com/author/lillian-lai/) Lillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. 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Readable Markdown	Windows 10 is not responding? Don’t worry. Many people have the same problem as you do. The good news is, you can resolve the Windows 10 not responding issue. ## Why is Windows 10 not responding? The symptoms for Windows 10 not responding include programs being unresponsive, or you can’t click anything on your computer. The reasons can be various. Your computer may be freezing or unresponsive when there are not enough system resources since too many applications and services running can slow down and even freeze your computer. Conflicts in your computer can result in issues, as long as malware infections occur. But don’t worry. We’ll help you fix the problem and get your computer back on track. ## How to Fix Windows 10 not responding Here are some solutions you can try. You don’t need to try them all; just work your way down until your problem has been resolved. 1. [Restart your computer](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F1) 2. [Troubleshoot your computer](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F2) 3. [Update available drivers](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F4) 4. [Repair corrupted system files](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#fix4) 5. [Run a virus scan](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F5) 6. [Perform a clean boot](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F6) 7. [Install Windows update](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#F7) 8. [Run the Windows Memory Diagnostic tool](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#ram) 9. [Consider a system reset](https://www.drivereasy.com/knowledge/windows-10-not-responding-heres-the-fix/#reset) * ## Fix 1: Restart your computer Since many technical problems can be resolved by restarting, it never hurts to restart your computer. Often this will be enough to fix the issue if Windows 10 is not responding. After restarting, test and see if it fixes your problem. * ## Fix 2: Troubleshoot your computer If your computer isn’t responding suddenly, you can troubleshoot and see what causes the problem. Here’s how to do it: 1. Open the Control Panel on your computer, and view by small icons or large icons. 2. Click Troubleshooting. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0307db9499.jpg) 3. Click System and Security. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030a4597c2.jpg) 4. Click System Maintenance. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030caa35ad.jpg) 5. Click Next, and wait for your computer to troubleshoot and repair the problem. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd030f12c0ed.jpg) After troubleshooting, reboot your computer and see if it responds. If your problem persists, don’t worry. There’s something else to try. * ## Fix 3: Update available drivers A missing or outdated driver can cause Windows 10 not responding, because of the hardware issue. So you should keep the drivers in your computer up to date. There are two ways to update your drivers: manually and automatically. Manually update drivers – You can go to the manufacturer’s website, download the latest version of the driver and install it. Be sure to install the one that is compatible with your computer operating system. Automatically update drivers – If you don’t have time or patience, you can automatically update drivers with [Driver Easy](https://www.drivereasy.com/kb/DriverEasy_Setup.exe). Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. You can update your drivers automatically with either the [7 days free trial](https://www.drivereasy.com/kb/DriverEasy_Setup.exe) or the [Pro version](https://www.drivereasy.com/buy.php?comeid=kbde) of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version: 1. [Download](https://www.drivereasy.com/kb/DriverEasy_Setup.exe) and install Driver Easy. 2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. ![](https://www.drivereasy.com/wp-content/uploads/2020/10/6_0_scan-now.jpg) 3. Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the [Pro version](https://www.drivereasy.com/buy.php?comeid=kbde) for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.) ![](https://www.drivereasy.com/wp-content/uploads/2021/05/NVIDIA-GeForce-RTX-3090-Ti-3.jpg) 4. After updating, restart your computer to take effect. If you need assistance, please contact Driver Easy’s support team at [support@drivereasy.com](mailto:support@drivereasy.com). Your problem of Windows 10 not responding should be fixed. * ## Fix 4: Repair corrupted system files If system files become missing or corrupted, Windows 10 is possibly not responding. You could perform an in-depth PC scan to fix any detected issues. System File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files. Checking and restoring system files might take some time and computer skills, and you may risk your personal data. 1. Type cmd in the search box, right-click Command Prompt and select Run as administrator. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0319454560.jpg) 2. In Command Prompt, type the following command, then press Enter. ``` sfc /scannow ``` 3. Then wait for Verification 100% complete. This can take a while. 4. Once complete, Type exit in Command Prompt and press Enter to close the window. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd036dad46be.jpg) Restart and see if Windows 10 not responding issue is resolved. * ## Fix 5: Run a virus scan Windows 10 may stop responding if there is a virus or malware. So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as Avira and Panda. If any malware has been detected, follow the instructions provided by the antivirus program to fix it. Then restart your computer and try to launch your program again to see if it works. * ## Fix 6: Perform a clean boot A clean boot allows you to start Windows without running non-Microsoft services. It would help you troubleshoot and determine what application or program is causing the problem. To know how to perform a clean boot, check this post for more details: [How to Perform a Clean Boot in Windows 10](https://www.drivereasy.com/knowledge/how-to-perform-a-clean-boot-in-windows-10/) After rebooting, enable the disabled devices one at a time to find out which is the service that causes Windows 10 to not respond. Note: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally. * ## Fix 7: Install Windows update Windows update keeps releasing patches that can fix buggy issues and improve Windows performance. So you can update Windows 10 to fix your problem. 1. Type Windows Update in the search box on your desktop, and click Check for updates from the result list. ![](https://images.drivereasy.com/wp-content/uploads/2018/10/img_5bd0324ac2ccf.jpg) 2. The Windows Update pane will pop up and load any available updates. Click Download. ![](https://images.drivereasy.com/wp-content/uploads/2018/09/img_5b925507f22d2.jpg) 3. Follow the on-screen instructions to finish updating. 4. Restart your computer. Check if your Windows 10 not responding issue has been fixed. * ## Fix 8: Run the Windows Memory Diagnostic tool Faulty memory issues could also be the reason why your Windows 10 is not responding. To see if this is your case, you can run the built-in diagnostic tool as instructed here: 1. Press the Windows logo key and R on your keyboard to invoke the Run box. 2. Type mdsched.exe, then click OK. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-53-32.jpg) 3. Click Restart now and check for problems (recommended). IMPORTANT: Make sure to save all your work before restarting. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-53-57.jpg) 4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot. 5. The results will be shown on your desktop. If you don’t see any notification, right-click the Start menu then click Event Viewer. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-54-28.jpg) 6. Click Windows Logs \>\> System \>\> Find. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_15-56-41.jpg) 7. Type memory diagnostic, then click Find Next. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_16-29-00.jpg) 8. If you see “no errors”, your RAM is functioning well and is not the culprit to the Windows 10 not responding issue. ![](https://images.drivereasy.com/wp-content/uploads/2021/04/2021-04-22_16-00-48.jpg) If you do see an error, you may consider replacing your RAM sticks. You will need to check if your device is still under warranty or consult your machine’s manufacturer for assistance if you’re not tech-savvy enough to do this on your own. * ## Fix 9: Consider a system reset If none of the above helps to fix the Windows 10 not responding issue, then as a last resort, you may need to consider a Windows reset: it wipes out all software incompatibilities and problems, it’s also the rule of thumb in telling a software problem from a hardware one: if the problem remains even after a system reset, then it’s definitely a hardware problem. Microsoft has actually made the system reset process much easier: you can choose to keep all your files and install them back after the system reinstall, without having to lose them over to the reinstallation. To reinstall or reset your computer, here’s a post for your reference: [Reinstall/Reset Windows 10 \[Step By Step\]](https://www.drivereasy.com/knowledge/how-to-reinstall-reset-windows-10-the-easy-way/) * So that’s it. Hope this post comes in handy and resolves Windows 10 not responding issue. If you have any questions, feel free to leave a comment below.
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