🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 19 (from laksa089)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa019.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.dbs.com.sg/personal/bank-with-ease/contact-us\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.dbs.com.sg/personal/bank-with-ease/contact-us\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us","crawl_time":1775449374,"first_indexed_time":1606717308,"http_code":200,"src_unparsed":"sg,com,dbs!www,\/personal\/bank-with-ease\/contact-us s443","src_root_hash":"5447297805767515419","history_drop_reason":null,"meta_title":"Let Us Help | Contact DBS | DBS Singapore","meta_descriptions":["Contact us 24\/7 via our self-serve portal. Access instantly, saving you time from calling our customer service hotline or emailing us!"],"attrs_boilerpipe_text":"Important:\nIf you need help urgently to report scams, fraudulent transactions or lost cards, please call us.\nShare your banking enquiry or feedback via digibot simply by following the steps below:\nClick the \"Message Us\" button below\nLook out for the chat window that will open on your screen after you select any of the Message Us Options\nSelect \"Proceed to Authentication\" for us to address your account-related enquiries in our reply.\nOtherwise, you can also select \"Leave My Details\" for general enquiries. (This option will not allow us to address your account-related information.)\nMessage Us\n   \nComplaint\nLearn more\nabout how we will address your concerns.","attrs_markdown":"[You are in Personal Banking]()\n\n[ATM & Branch](https:\/\/www.dbs.com.sg\/index\/locator.page?pid=sg-dbs-pweb-header-default-atm-branch-textlink)[Help & Support](https:\/\/www.dbs.com.sg\/personal\/support\/home.html?pid=sg-dbs-pweb-header-default-help-support-textlink)\n\n- [Bank](https:\/\/www.dbs.com.sg\/personal\/deposits\/default.page)\n- [Cards](https:\/\/www.dbs.com.sg\/personal\/cards\/default.page)\n- [Insure](https:\/\/www.dbs.com.sg\/personal\/insurance\/default.page)\n- [Borrow](https:\/\/www.dbs.com.sg\/personal\/loans\/default.page)\n- [Invest](https:\/\/www.dbs.com.sg\/personal\/investments\/default.page)\n- [digiWealth](https:\/\/www.dbs.com.sg\/personal\/digiwealth\/why-digiwealth.page)\n- [Marketplace](https:\/\/www.dbs.com.sg\/personal\/marketplace\/)\n\n[ATM & Branch](https:\/\/www.dbs.com.sg\/index\/locator.page?pid=sg-dbs-pweb-header-default-atm-branch-textlink)\n\n[![DBS logo](https:\/\/www.dbs.com.sg\/iwov-resources\/flp\/images\/dbs-logo-hari-raya.gif)](https:\/\/www.dbs.com.sg\/personal\/default.page)\n\n[Bank](https:\/\/www.dbs.com.sg\/personal\/deposits\/default.page)\n\n[Cards](https:\/\/www.dbs.com.sg\/personal\/cards\/default.page)\n\n[Insure](https:\/\/www.dbs.com.sg\/personal\/insurance\/default.page)\n\n[Borrow](https:\/\/www.dbs.com.sg\/personal\/loans\/default.page)\n\n[Invest](https:\/\/www.dbs.com.sg\/personal\/investments\/default.page)\n\n[digiWealth](https:\/\/www.dbs.com.sg\/personal\/digiwealth\/why-digiwealth.page)\n\n[Marketplace](https:\/\/www.dbs.com.sg\/personal\/marketplace\/)\n\nThis Search function on our website will help you to find the information that you need easily\n\nThis Search function on our website will help you to find the information that you need easily\n\nThis Search function on our website will help you to find the information that you need easily\n\nThis Search function on our website will help you to find the information that you need easily\n\n[Login](https:\/\/internet-banking.dbs.com.sg\/?theme=dbs)\n\n# Let Us Help\nServing your banking needs 24\/7\n\n- [Quick Links for Self-Service](https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us#QuiLinforSel_0)\n- [Popular Inquiries](https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us#PopInq_1)\n- [Get in Touch with Us](https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us#GetinTouwitU_2)\n- [Report Fraud \/ Scam \/ Lost Cards](https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us#RepFraScaLos_4)\n- [Use Our Digital Services](https:\/\/www.dbs.com.sg\/personal\/bank-with-ease\/contact-us#UseOurDigSer_5)\n\nLet Us Help\n\n## Quick Links for Self-Service\n[Report Unsolicited Call\/SMS](https:\/\/www.dbs.com.sg\/personal\/support\/guide-security-on-scams-and-fraud.html?trigger=bdfd73a8-7899-479f-8875-a1bcb5717e0c&pid=sg-dbs-pweb-contact-us-report-unsolicited-call-sms)  [Guide to your Digital Token](https:\/\/www.dbs.com.sg\/personal\/support\/bank-ibanking-digital-token.html?pid=sg-dbs-pweb-contact-us-digital-token)\n\n### Accounts\n[Check Recent Transactions](https:\/\/www.dbs.com.sg\/personal\/support\/bank-deposit-accounts-account-transactions.html?trigger=e784e838-e97c-48a0-b6a6-44dda72646d7&pid=sg-dbs-pweb-contact-us-recent-transactions)   [Request Account Statement](https:\/\/www.dbs.com.sg\/personal\/support\/bank-statements-financial-standing-statement.html?pid=sg-dbs-pweb-contact-us-view-account-statement)\n\n[Check Account Balance](https:\/\/www.dbs.com.sg\/personal\/support\/bank-deposit-accounts-check-account-balance.html?trigger=97d4634b-def5-433d-87bd-aec1b26bd283&pid=sg-dbs-pweb-contact-us-check-acocunt-balance)   [Update Personal Particulars](https:\/\/www.dbs.com.sg\/personal\/deposits\/bank-with-ease\/update-particulars?pid=sg-dbs-pweb-contact-us-personal-particulars-update)\n\n### Cards & Loans\n[Request for a Fee Waiver](https:\/\/www.dbs.com.sg\/personal\/support\/card-waive-credit-card-cashline-charges.html?trigger=e613b4ea-26fa-4dbd-8bf7-ecf189d27756&pid=sg-dbs-pweb-contact-us-request-for-fee-waiver)  [Card Replacement](https:\/\/www.dbs.com.sg\/personal\/support\/card-issues-lost-card.html?pid=sg-dbs-pweb-contact-card-replacement)\n\n[Check Credit Card Transaction Details](https:\/\/www.dbs.com.sg\/personal\/support\/card-transaction-view-transaction-details.html?pid=sg-dbs-pweb-contact-us-check-credit-card-transaction-details)   [Manage your Home Loan](https:\/\/www.dbs.com.sg\/personal\/loans\/homeloans\/manage-mortgage?pid=sg-dbs-pweb-contact-us-homeloans)\n\nSearching for other services? View the full list of digital banking self-services that are available 24\/7 [here](https:\/\/www.dbs.com.sg\/personal\/support\/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-learnmore).\n\n## Popular Inquiries\nLooking for quick and easy answers to your questions? Check out our [Help & Support articles](https:\/\/www.dbs.com.sg\/personal\/support\/home.html?pid=sg-dbs-pweb-contact-us-faq-help-and-support). Our articles have helped many customers find solutions to popular inquiries, such as:\n\n- [Supplementary Retirement Scheme (SRS)](https:\/\/www.dbs.com.sg\/personal\/support\/bank-account-srs-account-contribution.html?pid=sg-dbs-pweb-contact-us-faq-srs), contribute before 31st December to be eligible for tax relief.\n- [Transaction Details](https:\/\/www.dbs.com.sg\/personal\/support\/bank-deposit-accounts-account-transactions.html?pid=sg-dbs-pweb-contact-us-faq-trxn), check recent transactions or view e-statements for transactions longer than 6 months\n- [Receive payments from overseas](https:\/\/www.dbs.com.sg\/personal\/support\/bank-general-swift-code-details.html?pid=sg-dbs-pweb-contact-us-faq-remit), international wire transfer details to provide to the sending party\n- [Home Loans](https:\/\/www.dbs.com.sg\/personal\/support\/loans-homeloan-repricing-documents-required.html?pid=sg-dbs-pweb-contact-us-faq-homeloans), reprice your existing home loan\n- Account Operations: Simplifying [Account Opening (Application Process \/ Documents Required)](https:\/\/www.dbs.com.sg\/personal\/support\/bank-account-opening-documents-required.html?pid=sg-dbs-pweb-contact-us-faq-acct-opening) and [Account Closure](https:\/\/www.dbs.com.sg\/personal\/support\/bank-account-closure.html?pid=sg-dbs-pweb-contact-us-faq-acct-closure)\n## Get in Touch with Us\n###\nMessage Us\n\n**Important:** If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.  \n  \nShare your banking enquiry or feedback via digibot simply by following the steps below:\n\n- Click the \"Message Us\" button below\n- Look out for the chat window that will open on your screen after you select any of the Message Us Options\n- Select \"Proceed to Authentication\" for us to address your account-related enquiries in our reply.   \n  *Otherwise, you can also select \"Leave My Details\" for general enquiries. (This option will not allow us to address your account-related information.)*\n\n[Message Us](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/Q477?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-enquiry-feedback) [Complaint](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/E700CU002?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-complaint)\n\n[Learn more](https:\/\/www.dbs.com.sg\/personal\/addressing-your-feedback.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-learnmore) about how we will address your concerns.\n\nCall Us\n\n|   |   |\n|---|---|\n| **Personal Banking** |   |\n| **DBS Phone Banking and General Enquiries (24\/7)** 12:00am to 8:00am - Emergency Services only  Need help with your Banking Enquiries? Check out our [Digital Services](https:\/\/www.dbs.com.sg\/personal\/support\/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). | **1800 111 1111** |\n| **(65) 6327 2265** from overseas |   |\n| **POSB Phone Banking and General Enquiries (24\/7)** 12:00am to 8:00am - Emergency Services only  Need help with your Banking Enquiries? Check out our [Digital Services](https:\/\/www.dbs.com.sg\/personal\/support\/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). | **1800 339 6666** |\n| **(65) 6339 6666** from overseas |   |\n| **DBS Wealth Management Phone Banking and General Enquiries**  Need help with your Banking Enquiries? Check out our [Digital Services](https:\/\/www.dbs.com.sg\/personal\/support\/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). | **1800 221 1111** |\n| **(65) 6221 1111**  from overseas |   |\n| **24-Hour Fraud, Scam and Lost Cards Reporting** | **1800 339 6963** |\n| **(65) 6339 6963** from overseas |   |\n| **Housing, Car & Renovation** Monday to Friday, 9:00am - 5:30pm Saturday excluding Public Holidays, 9:00am - 12:30pm  Need help with your Housing or Car Loan Enquiries?  Check out our digibot services for [Housing Loan](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/Y306CU001) and [Car Loan](https:\/\/www.dbs.com.sg\/personal\/support\/loan-carloan-manage-car-loan.html). | **6333 0033** |\n| **(65) 6333 0033**  from overseas |   |\n| **DBS Collection Hotline** Monday to Friday, 9:00am – 5:00pm excluding Public Holidays | **(65) 6227 6864 \/ (65) 6372 6840**   (including overseas) |\n| **Corporate Banking \/ SME Banking** |   |\n| **DBS Corporate \/ SME Banking – Phone Banking & General Enquiries** Monday to Friday excluding Public Holidays, 8:30am - 8:30pm | **1800 222 2200** |\n| **(65) 6222 2200** from overseas |   |\n\nVisit Us\n\nClick [here](https:\/\/www.dbs.com.sg\/index\/locator.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-branchlocator) to locate our branches and their operation hours.\n\n## Report Fraud \/ Scam \/ Lost Cards\n|   |   |\n|---|---|\n| 24-Hour Fraud, Scam and Lost Cards Reporting | **1800 339 6963** |\n| **(65) 6339 6963** from overseas |   |\n### Alternatively, try out our digital options\n**Your Guide to Submit Card Transaction Dispute**  \nHere is what you should do when you find an unauthorised card transaction on your DBS\/POSB card statement. [Learn more](https:\/\/www.dbs.com.sg\/personal\/support\/general-incorrect-transaction.html?pid=sg-dbs-pweb-contact-us-general-incorrect-transaction).\n\n**Suspect you’re a victim of scam?**  \nFind out what you should do next when you suspect you’re a victim of an alleged scam or fraud attempt. [Learn more](https:\/\/www.dbs.com.sg\/personal\/support\/guide-security-on-scams-and-fraud.html?pid=sg-dbs-pweb-contact-us-guide-security-on-scams-and-fraud).\n\n**Lost or Stolen Card?**  \nIf your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly. [Learn more](https:\/\/www.dbs.com.sg\/personal\/support\/card-issues-lost-card.html?pid=sg-dbs-pweb-contact-us-card-issues-lost-card).\n\n## Use Our Digital Services\n![](https:\/\/www.dbs.com.sg\/iwov-resources\/media\/images\/others\/iocn-digibank.png)\n\n### digibank (Online\/Mobile)\nApply for new accounts and credit cards instantly, and manage your finances, online or through our mobile app.\n\n[Login Now](https:\/\/internet-banking.dbs.com.sg\/IB\/Welcome?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-ib)\n\nNot yet a digibank user?  \n[Get Started](https:\/\/internet-banking.dbs.com.sg\/ibAPL\/Welcome?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-get-started)\n\n**Download digibank app**\n\n![](https:\/\/www.dbs.com.sg\/iwov-resources\/media\/images\/others\/digibank-redirect\/contact-us-qr.svg)\n\n[Download digibank app](https:\/\/www.dbs.com.sg\/personal\/mobile\/dl\/dbs-digibank-mobile.html?pid=sg-dbs-pweb-contact-us-download-digibank-app-qr-code)\n\n![](https:\/\/www.dbs.com.sg\/iwov-resources\/media\/images\/chatbot\/chatbot-icon.jpg)\n\n### digibot\nDid you know that digibot can assist you with some of your transactions? Learn more about digibot's range of services and start your chat.\n\n[Chat with digibot](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/R032)\n\n### Explore more\n[Services](https:\/\/www.dbs.com.sg\/personal\/contentlist.page?topic=Services)[Apps](https:\/\/www.dbs.com.sg\/personal\/contentlist.page?topic=Apps)\n\n#### Useful Links\n- [About DBS](https:\/\/www.dbs.com\/about-us\/default.page?pid=sg-dbs-pweb-footer-default-about-dbs-textlink)\n- [Investor Relations](https:\/\/www.dbs.com\/investor\/index.html?pid=sg-dbs-pweb-footer-default-investor-relations-textlink)\n- [Disclaimer & Important Notice](https:\/\/www.dbs.com.sg\/iwov-resources\/docs\/research\/disclaimer-asian-insights_v2.pdf)\n- [Terms & Conditions Governing Electronic Services](https:\/\/www.dbs.com.sg\/personal\/deposits\/terms-conditions-electronic-services.page?pid=sg-dbs-pweb-footer-default-term-conditions-governing-electronic-services-textlink)\n- [Best Execution Policy](https:\/\/www.dbs.com.sg\/i-bank\/best-execution-policy.page?pid=sg-dbs-pweb-footer-default-best-execution-policy-textlink)\n\n#### Others\n- [Forms](https:\/\/www.dbs.com.sg\/personal\/form\/default.page?pid=sg-dbs-pweb-footer-default-forms-textlink)\n- [Rates & Tools](https:\/\/www.dbs.com.sg\/i-bank\/rates-online\/default.page?pid=sg-dbs-pweb-footer-default-rates-textlink)\n- [Security & You](https:\/\/www.dbs.com.sg\/personal\/deposits\/bank-with-ease\/protecting-yourself-online?pid=sg-dbs-pweb-footer-default-security-you-textlink#security-and-you)\n- [Scheduled Maintenance](https:\/\/www.dbs.com.sg\/personal\/deposits\/maintenance-schedule.page?pid=sg-dbs-pweb-footer-default-scheduled-maintenance-textlink)\n- [Update Personal Particulars](https:\/\/www.dbs.com.sg\/personal\/deposits\/bank-with-ease\/update-particulars?pid=sg-dbs-pweb-footer-default-update-particulars-textlink)\n- [Lasting Power of Attorney](https:\/\/www.dbs.com.sg\/i-bank\/lasting-power-of-attorney\/redirect-abs.page)\n\n#### Need Help?\n[Help & Support Portal](https:\/\/www.dbs.com.sg\/personal\/support\/home.html?pid=sg-dbs-pweb-footer-learn-help-support-textlink)\n\nPhone - [1800 111 1111](tel:18001111111)\n\n[Get In Touch with Us](https:\/\/www.dbs.com.sg\/i-bank\/bank-with-ease\/contact-us?pid=sg-dbs-pweb-footer-learn-contactus-textlink)\n\n#### Markets\n- [Singapore](https:\/\/www.dbs.com.sg\/)\n- [Hong Kong](https:\/\/www.dbs.com.hk\/)\n- [India](https:\/\/www.dbs.bank.in\/)\n- [Indonesia](https:\/\/www.dbs.id\/)\n- [Mainland China](https:\/\/www.dbs.com.cn\/)\n- [Taiwan](https:\/\/www.dbs.com.tw\/)\n\n[Singapore]()\n\n[Terms & Conditions](https:\/\/www.dbs.com\/terms\/default.page)[Privacy Policy](https:\/\/www.dbs.com\/privacy\/default.page)[Fair Dealing Commitment](https:\/\/www.dbs.com\/fairdealing\/default.page)[Compliance with Tax Requirements](https:\/\/www.dbs.com.sg\/personal\/compliance-tax-requirements\/index.html)[Vulnerability Disclosure Policy](https:\/\/www.dbs.com\/vdp\/default.page)\n\n©2026 DBS Bank LtdCo. Reg. No. 196800306E","attrs_readable_markdown":"**Important:** If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.\n\nShare your banking enquiry or feedback via digibot simply by following the steps below:\n\n- Click the \"Message Us\" button below\n- Look out for the chat window that will open on your screen after you select any of the Message Us Options\n- Select \"Proceed to Authentication\" for us to address your account-related enquiries in our reply.   \n  *Otherwise, you can also select \"Leave My Details\" for general enquiries. (This option will not allow us to address your account-related information.)*\n\n[Message Us](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/Q477?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-enquiry-feedback) [Complaint](https:\/\/chatbanking.dbs.com\/mbsg\/GCE\/E700CU002?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-complaint)\n\n[Learn more](https:\/\/www.dbs.com.sg\/personal\/addressing-your-feedback.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-learnmore) about how we will address your concerns.","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

2 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.1 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://www.dbs.com.sg/personal/bank-with-ease/contact-us
Last Crawled	2026-04-06 04:22:54 (2 days ago)
First Indexed	2020-11-30 06:21:48 (5 years ago)
HTTP Status Code	200
Meta Title	Let Us Help \| Contact DBS \| DBS Singapore
Meta Description	Contact us 24/7 via our self-serve portal. Access instantly, saving you time from calling our customer service hotline or emailing us!
Meta Canonical	null
Boilerpipe Text	Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: Click the "Message Us" button below Look out for the chat window that will open on your screen after you select any of the Message Us Options Select "Proceed to Authentication" for us to address your account-related enquiries in our reply. Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.) Message Us Complaint Learn more about how we will address your concerns.
Markdown	[You are in Personal Banking]() [ATM & Branch](https://www.dbs.com.sg/index/locator.page?pid=sg-dbs-pweb-header-default-atm-branch-textlink)[Help & Support](https://www.dbs.com.sg/personal/support/home.html?pid=sg-dbs-pweb-header-default-help-support-textlink) - [Bank](https://www.dbs.com.sg/personal/deposits/default.page) - [Cards](https://www.dbs.com.sg/personal/cards/default.page) - [Insure](https://www.dbs.com.sg/personal/insurance/default.page) - [Borrow](https://www.dbs.com.sg/personal/loans/default.page) - [Invest](https://www.dbs.com.sg/personal/investments/default.page) - [digiWealth](https://www.dbs.com.sg/personal/digiwealth/why-digiwealth.page) - [Marketplace](https://www.dbs.com.sg/personal/marketplace/) [ATM & Branch](https://www.dbs.com.sg/index/locator.page?pid=sg-dbs-pweb-header-default-atm-branch-textlink) [![DBS logo](https://www.dbs.com.sg/iwov-resources/flp/images/dbs-logo-hari-raya.gif)](https://www.dbs.com.sg/personal/default.page) [Bank](https://www.dbs.com.sg/personal/deposits/default.page) [Cards](https://www.dbs.com.sg/personal/cards/default.page) [Insure](https://www.dbs.com.sg/personal/insurance/default.page) [Borrow](https://www.dbs.com.sg/personal/loans/default.page) [Invest](https://www.dbs.com.sg/personal/investments/default.page) [digiWealth](https://www.dbs.com.sg/personal/digiwealth/why-digiwealth.page) [Marketplace](https://www.dbs.com.sg/personal/marketplace/) This Search function on our website will help you to find the information that you need easily This Search function on our website will help you to find the information that you need easily This Search function on our website will help you to find the information that you need easily This Search function on our website will help you to find the information that you need easily [Login](https://internet-banking.dbs.com.sg/?theme=dbs) # Let Us Help Serving your banking needs 24/7 - [Quick Links for Self-Service](https://www.dbs.com.sg/personal/bank-with-ease/contact-us#QuiLinforSel_0) - [Popular Inquiries](https://www.dbs.com.sg/personal/bank-with-ease/contact-us#PopInq_1) - [Get in Touch with Us](https://www.dbs.com.sg/personal/bank-with-ease/contact-us#GetinTouwitU_2) - [Report Fraud / Scam / Lost Cards](https://www.dbs.com.sg/personal/bank-with-ease/contact-us#RepFraScaLos_4) - [Use Our Digital Services](https://www.dbs.com.sg/personal/bank-with-ease/contact-us#UseOurDigSer_5) Let Us Help ## Quick Links for Self-Service [Report Unsolicited Call/SMS](https://www.dbs.com.sg/personal/support/guide-security-on-scams-and-fraud.html?trigger=bdfd73a8-7899-479f-8875-a1bcb5717e0c&pid=sg-dbs-pweb-contact-us-report-unsolicited-call-sms) [Guide to your Digital Token](https://www.dbs.com.sg/personal/support/bank-ibanking-digital-token.html?pid=sg-dbs-pweb-contact-us-digital-token) ### Accounts [Check Recent Transactions](https://www.dbs.com.sg/personal/support/bank-deposit-accounts-account-transactions.html?trigger=e784e838-e97c-48a0-b6a6-44dda72646d7&pid=sg-dbs-pweb-contact-us-recent-transactions) [Request Account Statement](https://www.dbs.com.sg/personal/support/bank-statements-financial-standing-statement.html?pid=sg-dbs-pweb-contact-us-view-account-statement) [Check Account Balance](https://www.dbs.com.sg/personal/support/bank-deposit-accounts-check-account-balance.html?trigger=97d4634b-def5-433d-87bd-aec1b26bd283&pid=sg-dbs-pweb-contact-us-check-acocunt-balance) [Update Personal Particulars](https://www.dbs.com.sg/personal/deposits/bank-with-ease/update-particulars?pid=sg-dbs-pweb-contact-us-personal-particulars-update) ### Cards & Loans [Request for a Fee Waiver](https://www.dbs.com.sg/personal/support/card-waive-credit-card-cashline-charges.html?trigger=e613b4ea-26fa-4dbd-8bf7-ecf189d27756&pid=sg-dbs-pweb-contact-us-request-for-fee-waiver) [Card Replacement](https://www.dbs.com.sg/personal/support/card-issues-lost-card.html?pid=sg-dbs-pweb-contact-card-replacement) [Check Credit Card Transaction Details](https://www.dbs.com.sg/personal/support/card-transaction-view-transaction-details.html?pid=sg-dbs-pweb-contact-us-check-credit-card-transaction-details) [Manage your Home Loan](https://www.dbs.com.sg/personal/loans/homeloans/manage-mortgage?pid=sg-dbs-pweb-contact-us-homeloans) Searching for other services? View the full list of digital banking self-services that are available 24/7 [here](https://www.dbs.com.sg/personal/support/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-learnmore). ## Popular Inquiries Looking for quick and easy answers to your questions? Check out our [Help & Support articles](https://www.dbs.com.sg/personal/support/home.html?pid=sg-dbs-pweb-contact-us-faq-help-and-support). Our articles have helped many customers find solutions to popular inquiries, such as: - [Supplementary Retirement Scheme (SRS)](https://www.dbs.com.sg/personal/support/bank-account-srs-account-contribution.html?pid=sg-dbs-pweb-contact-us-faq-srs), contribute before 31st December to be eligible for tax relief. - [Transaction Details](https://www.dbs.com.sg/personal/support/bank-deposit-accounts-account-transactions.html?pid=sg-dbs-pweb-contact-us-faq-trxn), check recent transactions or view e-statements for transactions longer than 6 months - [Receive payments from overseas](https://www.dbs.com.sg/personal/support/bank-general-swift-code-details.html?pid=sg-dbs-pweb-contact-us-faq-remit), international wire transfer details to provide to the sending party - [Home Loans](https://www.dbs.com.sg/personal/support/loans-homeloan-repricing-documents-required.html?pid=sg-dbs-pweb-contact-us-faq-homeloans), reprice your existing home loan - Account Operations: Simplifying [Account Opening (Application Process / Documents Required)](https://www.dbs.com.sg/personal/support/bank-account-opening-documents-required.html?pid=sg-dbs-pweb-contact-us-faq-acct-opening) and [Account Closure](https://www.dbs.com.sg/personal/support/bank-account-closure.html?pid=sg-dbs-pweb-contact-us-faq-acct-closure) ## Get in Touch with Us ### Message Us Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: - Click the "Message Us" button below - Look out for the chat window that will open on your screen after you select any of the Message Us Options - Select "Proceed to Authentication" for us to address your account-related enquiries in our reply. Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.) [Message Us](https://chatbanking.dbs.com/mbsg/GCE/Q477?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-enquiry-feedback) [Complaint](https://chatbanking.dbs.com/mbsg/GCE/E700CU002?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-complaint) [Learn more](https://www.dbs.com.sg/personal/addressing-your-feedback.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-learnmore) about how we will address your concerns. Call Us \| \| \| \|---\|---\| \| Personal Banking \| \| \| DBS Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our [Digital Services](https://www.dbs.com.sg/personal/support/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). \| 1800 111 1111 \| \| (65) 6327 2265 from overseas \| \| \| POSB Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our [Digital Services](https://www.dbs.com.sg/personal/support/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). \| 1800 339 6666 \| \| (65) 6339 6666 from overseas \| \| \| DBS Wealth Management Phone Banking and General Enquiries Need help with your Banking Enquiries? Check out our [Digital Services](https://www.dbs.com.sg/personal/support/digital-services-main.html?pid=sg-dbs-pweb-contact-us-digital-services-textlink). \| 1800 221 1111 \| \| (65) 6221 1111 from overseas \| \| \| 24-Hour Fraud, Scam and Lost Cards Reporting \| 1800 339 6963 \| \| (65) 6339 6963 from overseas \| \| \| Housing, Car & Renovation Monday to Friday, 9:00am - 5:30pm Saturday excluding Public Holidays, 9:00am - 12:30pm Need help with your Housing or Car Loan Enquiries? Check out our digibot services for [Housing Loan](https://chatbanking.dbs.com/mbsg/GCE/Y306CU001) and [Car Loan](https://www.dbs.com.sg/personal/support/loan-carloan-manage-car-loan.html). \| 6333 0033 \| \| (65) 6333 0033 from overseas \| \| \| DBS Collection Hotline Monday to Friday, 9:00am – 5:00pm excluding Public Holidays \| (65) 6227 6864 / (65) 6372 6840 (including overseas) \| \| Corporate Banking / SME Banking \| \| \| DBS Corporate / SME Banking – Phone Banking & General Enquiries Monday to Friday excluding Public Holidays, 8:30am - 8:30pm \| 1800 222 2200 \| \| (65) 6222 2200 from overseas \| \| Visit Us Click [here](https://www.dbs.com.sg/index/locator.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-branchlocator) to locate our branches and their operation hours. ## Report Fraud / Scam / Lost Cards \| \| \| \|---\|---\| \| 24-Hour Fraud, Scam and Lost Cards Reporting \| 1800 339 6963 \| \| (65) 6339 6963 from overseas \| \| ### Alternatively, try out our digital options Your Guide to Submit Card Transaction Dispute Here is what you should do when you find an unauthorised card transaction on your DBS/POSB card statement. [Learn more](https://www.dbs.com.sg/personal/support/general-incorrect-transaction.html?pid=sg-dbs-pweb-contact-us-general-incorrect-transaction). Suspect you’re a victim of scam? Find out what you should do next when you suspect you’re a victim of an alleged scam or fraud attempt. [Learn more](https://www.dbs.com.sg/personal/support/guide-security-on-scams-and-fraud.html?pid=sg-dbs-pweb-contact-us-guide-security-on-scams-and-fraud). Lost or Stolen Card? If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly. [Learn more](https://www.dbs.com.sg/personal/support/card-issues-lost-card.html?pid=sg-dbs-pweb-contact-us-card-issues-lost-card). ## Use Our Digital Services ![](https://www.dbs.com.sg/iwov-resources/media/images/others/iocn-digibank.png) ### digibank (Online/Mobile) Apply for new accounts and credit cards instantly, and manage your finances, online or through our mobile app. [Login Now](https://internet-banking.dbs.com.sg/IB/Welcome?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-ib) Not yet a digibank user? [Get Started](https://internet-banking.dbs.com.sg/ibAPL/Welcome?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-get-started) Download digibank app ![](https://www.dbs.com.sg/iwov-resources/media/images/others/digibank-redirect/contact-us-qr.svg) [Download digibank app](https://www.dbs.com.sg/personal/mobile/dl/dbs-digibank-mobile.html?pid=sg-dbs-pweb-contact-us-download-digibank-app-qr-code) ![](https://www.dbs.com.sg/iwov-resources/media/images/chatbot/chatbot-icon.jpg) ### digibot Did you know that digibot can assist you with some of your transactions? Learn more about digibot's range of services and start your chat. [Chat with digibot](https://chatbanking.dbs.com/mbsg/GCE/R032) ### Explore more [Services](https://www.dbs.com.sg/personal/contentlist.page?topic=Services)[Apps](https://www.dbs.com.sg/personal/contentlist.page?topic=Apps) #### Useful Links - [About DBS](https://www.dbs.com/about-us/default.page?pid=sg-dbs-pweb-footer-default-about-dbs-textlink) - [Investor Relations](https://www.dbs.com/investor/index.html?pid=sg-dbs-pweb-footer-default-investor-relations-textlink) - [Disclaimer & Important Notice](https://www.dbs.com.sg/iwov-resources/docs/research/disclaimer-asian-insights_v2.pdf) - [Terms & Conditions Governing Electronic Services](https://www.dbs.com.sg/personal/deposits/terms-conditions-electronic-services.page?pid=sg-dbs-pweb-footer-default-term-conditions-governing-electronic-services-textlink) - [Best Execution Policy](https://www.dbs.com.sg/i-bank/best-execution-policy.page?pid=sg-dbs-pweb-footer-default-best-execution-policy-textlink) #### Others - [Forms](https://www.dbs.com.sg/personal/form/default.page?pid=sg-dbs-pweb-footer-default-forms-textlink) - [Rates & Tools](https://www.dbs.com.sg/i-bank/rates-online/default.page?pid=sg-dbs-pweb-footer-default-rates-textlink) - [Security & You](https://www.dbs.com.sg/personal/deposits/bank-with-ease/protecting-yourself-online?pid=sg-dbs-pweb-footer-default-security-you-textlink#security-and-you) - [Scheduled Maintenance](https://www.dbs.com.sg/personal/deposits/maintenance-schedule.page?pid=sg-dbs-pweb-footer-default-scheduled-maintenance-textlink) - [Update Personal Particulars](https://www.dbs.com.sg/personal/deposits/bank-with-ease/update-particulars?pid=sg-dbs-pweb-footer-default-update-particulars-textlink) - [Lasting Power of Attorney](https://www.dbs.com.sg/i-bank/lasting-power-of-attorney/redirect-abs.page) #### Need Help? [Help & Support Portal](https://www.dbs.com.sg/personal/support/home.html?pid=sg-dbs-pweb-footer-learn-help-support-textlink) Phone - [1800 111 1111](tel:18001111111) [Get In Touch with Us](https://www.dbs.com.sg/i-bank/bank-with-ease/contact-us?pid=sg-dbs-pweb-footer-learn-contactus-textlink) #### Markets - [Singapore](https://www.dbs.com.sg/) - [Hong Kong](https://www.dbs.com.hk/) - [India](https://www.dbs.bank.in/) - [Indonesia](https://www.dbs.id/) - [Mainland China](https://www.dbs.com.cn/) - [Taiwan](https://www.dbs.com.tw/) [Singapore]() [Terms & Conditions](https://www.dbs.com/terms/default.page)[Privacy Policy](https://www.dbs.com/privacy/default.page)[Fair Dealing Commitment](https://www.dbs.com/fairdealing/default.page)[Compliance with Tax Requirements](https://www.dbs.com.sg/personal/compliance-tax-requirements/index.html)[Vulnerability Disclosure Policy](https://www.dbs.com/vdp/default.page) ©2026 DBS Bank LtdCo. Reg. No. 196800306E
Readable Markdown	Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: - Click the "Message Us" button below - Look out for the chat window that will open on your screen after you select any of the Message Us Options - Select "Proceed to Authentication" for us to address your account-related enquiries in our reply. Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.) [Message Us](https://chatbanking.dbs.com/mbsg/GCE/Q477?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-enquiry-feedback) [Complaint](https://chatbanking.dbs.com/mbsg/GCE/E700CU002?pid=sg-dbs-pweb-contact-us-digital-services-btnlink-complaint) [Learn more](https://www.dbs.com.sg/personal/addressing-your-feedback.page?pid=sg-dbs-pweb-contact-us-digital-services-txtlink-learnmore) about how we will address your concerns.
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Root Hash	5447297805767515419
Unparsed URL	sg,com,dbs!www,/personal/bank-with-ease/contact-us s443