🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 133 (from laksa048)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa133.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://www.consumerfinance.gov/about-us/the-bureau/\')), getAhrefsUnparsedNoserviceFromURL(\'https://www.consumerfinance.gov/about-us/the-bureau/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/","crawl_time":1775513645,"first_indexed_time":1462372668,"http_code":200,"src_unparsed":"gov,consumerfinance!www,\/about-us\/the-bureau\/ s443","src_root_hash":"3776308654534246533","history_drop_reason":null,"meta_title":"The CFPB | Consumer Financial Protection Bureau","meta_descriptions":["We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions."],"attrs_boilerpipe_text":"English\nEspañol\nWe aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.\nIn a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service.\nThe CFPB\nWe’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions.\n00:00\nOur core functions\nThe CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus.\nOur work includes:\nRooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law\nEnforcing laws that outlaw discrimination in consumer finance\nTaking consumer complaints\nEnhancing financial education\nResearching the consumer experience of using financial products\nMonitoring financial markets for new risks to consumers\nFast Facts: CFPB by the Numbers\nLast updated: December 3, 2024\n$21 billion+\n: Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement ($19 billion) and supervisory ($1.7 billion) work.\n205 million+\n: Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work.\n$5 billion+\n: Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s\nvictims relief fund\n(also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law.\n$6.1 billion\n: Estimated amount consumers will save every year due to\nrecent changes\nin banks’ overdraft and non-sufficient funds (NSF) fee policies. The\nCFPB's most recent analysis\nfound that the decision of most large banks to eliminate NSF fees will save consumers nearly $2 billion annually.\n$363 million\n: Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act.\n22.8 million\n: The estimated number of people expected to have had\nat least one\nmedical collection removed from their credit reports after the three nationwide consumer reporting companies\nannounced\nthe removal of medical collections under $500 from consumer credit reports in April 2023. In March 2022, the CFPB\nreleased a report\ndrawing attention to the complicated and burdensome nature of the medical billing system in the United States.\n6.8 million+\n: Consumer complaints sent to companies for response,\n1\nincluding\n4.6 million+\ncomplaints about credit reporting,\n83,000+\ncomplaints about medical debt collection, and\n96,000+\ncomplaints about student loans.\n63 million+\n: Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database.\n35\n: Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents.\n8\n: Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages.\nEndnotes\nThe CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here:\nhttps:\/\/www.consumerfinance.gov\/data-research\/consumer-complaints\/\n.","attrs_markdown":"[Skip to main content](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/%0A%20%20%20%20#content__main)\n\nAn official website of the United States government\n\n[(855) 411-2372](tel:+1-855-411-2372)\n\n[![Consumer Financial Protection Bureau](https:\/\/www.consumerfinance.gov\/static\/img\/logo_237x50.c7c2ba6c929f.png)](https:\/\/www.consumerfinance.gov\/)\n\n[Submit a Complaint](https:\/\/www.consumerfinance.gov\/complaint\/)\n\n[Search](https:\/\/www.consumerfinance.gov\/search\/)\n\nSearch\n\nClose\n\nOpen the main menu\n\nClose the main menu\n\n- [Submit a Complaint](https:\/\/www.consumerfinance.gov\/complaint\/)\n- [Consumer Education](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/)\n  Back\n  \n  - [Resources for Yourself](https:\/\/www.consumerfinance.gov\/consumer-tools\/)\n  - [Resources for Helping Others](https:\/\/www.consumerfinance.gov\/consumer-tools\/educator-tools\/)\n  - [Consumer Complaint Database](https:\/\/www.consumerfinance.gov\/data-research\/consumer-complaints\/)\n  \n  Money Topics\n  \n  - [Auto Loans](https:\/\/www.consumerfinance.gov\/consumer-tools\/auto-loans\/)\n  - [Bank Accounts & Services](https:\/\/www.consumerfinance.gov\/consumer-tools\/bank-accounts\/)\n  - [Credit Cards](https:\/\/www.consumerfinance.gov\/consumer-tools\/credit-cards\/)\n  - [Credit Reports & Scores](https:\/\/www.consumerfinance.gov\/consumer-tools\/credit-reports-and-scores\/)\n  - [Debt Collection](https:\/\/www.consumerfinance.gov\/consumer-tools\/debt-collection\/)\n  - [Fraud & Scams](https:\/\/www.consumerfinance.gov\/consumer-tools\/fraud\/)\n  \n  Money Topics\n  \n  - [Money Transfers](https:\/\/www.consumerfinance.gov\/consumer-tools\/money-transfers\/)\n  - [Mortgages](https:\/\/www.consumerfinance.gov\/consumer-tools\/mortgages\/)\n  - [Payday Loans](https:\/\/www.consumerfinance.gov\/consumer-tools\/payday-loans\/)\n  - [Prepaid Cards](https:\/\/www.consumerfinance.gov\/consumer-tools\/prepaid-cards\/)\n  - [Reverse Mortgages](https:\/\/www.consumerfinance.gov\/consumer-tools\/reverse-mortgages\/)\n  - [Student Loans](https:\/\/www.consumerfinance.gov\/consumer-tools\/student-loans\/)\n  \n  Featured\n  \n  - [Explore guides to help you plan for big financial goals](https:\/\/www.consumerfinance.gov\/consumer-tools\/)\n  \n  Additional Resources\n  \n  - [Submit a Complaint](https:\/\/www.consumerfinance.gov\/complaint\/)\n  - [Tell Your Story](https:\/\/www.consumerfinance.gov\/your-story\/)\n  - [Browse Ask CFPB](https:\/\/www.consumerfinance.gov\/ask-cfpb\/)\n- [Rules & Policy](https:\/\/www.consumerfinance.gov\/rules-policy\/)\n  Back\n  \n  [Rules & Policy Overview](https:\/\/www.consumerfinance.gov\/rules-policy\/)\n  \n  - [Final Rules](https:\/\/www.consumerfinance.gov\/rules-policy\/final-rules\/)\n  - [Interactive Regulations](https:\/\/www.consumerfinance.gov\/rules-policy\/regulations\/)\n  \n  - [Rules Under Development](https:\/\/www.consumerfinance.gov\/rules-policy\/rules-under-development\/)\n  - [Notices and Opportunities to Comment](https:\/\/www.consumerfinance.gov\/rules-policy\/notice-opportunities-comment\/)\n  - [Regulatory Agenda](https:\/\/www.consumerfinance.gov\/rules-policy\/regulatory-agenda\/)\n  - [Petitions for Rulemaking](https:\/\/www.consumerfinance.gov\/rules-policy\/petitions-rulemaking\/)\n  \n  - [Competition and Innovation](https:\/\/www.consumerfinance.gov\/rules-policy\/competition-innovation\/)\n  - [Advisory Committees](https:\/\/www.consumerfinance.gov\/rules-policy\/advisory-committees\/)\n- [Enforcement](https:\/\/www.consumerfinance.gov\/enforcement\/)\n  Back\n  \n  [Enforcement Overview](https:\/\/www.consumerfinance.gov\/enforcement\/)\n  \n  - [Enforcement Actions](https:\/\/www.consumerfinance.gov\/enforcement\/actions\/)\n  - [Enforcement by the Numbers](https:\/\/www.consumerfinance.gov\/enforcement\/enforcement-by-the-numbers\/)\n  - [Investigatory Authority](https:\/\/www.consumerfinance.gov\/enforcement\/investigatory-authority\/)\n  \n  - [Warning Letters](https:\/\/www.consumerfinance.gov\/enforcement\/warning-letters\/)\n  - [Payments to Harmed Consumers](https:\/\/www.consumerfinance.gov\/enforcement\/payments-harmed-consumers\/)\n  - [Industry Whistleblowers](https:\/\/www.consumerfinance.gov\/enforcement\/information-industry-whistleblowers\/)\n- [Compliance](https:\/\/www.consumerfinance.gov\/compliance\/)\n  Back\n  \n  [Compliance Overview](https:\/\/www.consumerfinance.gov\/compliance\/)\n  \n  - [Compliance Resources](https:\/\/www.consumerfinance.gov\/compliance\/compliance-resources\/)\n  - [Advisory Opinion Program](https:\/\/www.consumerfinance.gov\/compliance\/advisory-opinion-program\/)\n  - [Consumer Financial Protection Circulars](https:\/\/www.consumerfinance.gov\/compliance\/circulars\/)\n  \n  - [Supervision and Examinations](https:\/\/www.consumerfinance.gov\/compliance\/supervision-examinations\/)\n  - [Supervisory Highlights](https:\/\/www.consumerfinance.gov\/compliance\/supervisory-highlights\/)\n  - [Supervisory Guidance](https:\/\/www.consumerfinance.gov\/compliance\/supervisory-guidance\/)\n  \n  - [Registration & Submission Programs](https:\/\/www.consumerfinance.gov\/compliance\/registration-and-submission-programs\/)\n  - [Amicus Program](https:\/\/www.consumerfinance.gov\/compliance\/amicus\/)\n  - [Consumer Complaint Program](https:\/\/www.consumerfinance.gov\/compliance\/consumer-complaint-program\/)\n- [Data & Research](https:\/\/www.consumerfinance.gov\/data-research\/)\n  Back\n  \n  [Data & Research Overview](https:\/\/www.consumerfinance.gov\/data-research\/)\n  \n  - [Reports](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/)\n  - [Research Hub](https:\/\/www.consumerfinance.gov\/data-research\/research-hub\/)\n  - [Consumer Complaint Database](https:\/\/www.consumerfinance.gov\/data-research\/consumer-complaints\/)\n  - [Mortgage Database (HMDA)](https:\/\/www.consumerfinance.gov\/data-research\/hmda\/)\n  - [Small Business Lending Database](https:\/\/www.consumerfinance.gov\/data-research\/small-business-lending\/)\n  \n  - [Public Data Inventory](https:\/\/www.consumerfinance.gov\/data-research\/public-data-inventory\/)\n  - [Consumer Credit Trends](https:\/\/www.consumerfinance.gov\/data-research\/consumer-credit-trends\/)\n  - [Mortgage Performance Trends](https:\/\/www.consumerfinance.gov\/data-research\/mortgage-performance-trends\/)\n  - [Financial Well-Being Survey](https:\/\/www.consumerfinance.gov\/data-research\/financial-well-being-survey-data\/)\n  \n  - [Credit Card Surveys & Agreements](https:\/\/www.consumerfinance.gov\/data-research\/credit-card-data\/)\n  - [Prepaid Account Agreements](https:\/\/www.consumerfinance.gov\/data-research\/prepaid-accounts\/)\n  - [Making Ends Meet Survey Data](https:\/\/www.consumerfinance.gov\/data-research\/making-ends-meet-survey-data\/)\n  - [National Age-Friendly Banking Survey](https:\/\/www.consumerfinance.gov\/data-research\/national-age-friendly-banking-survey-data\/)\n  \n  Featured\n  \n  - [Help advance financial well-being](https:\/\/www.consumerfinance.gov\/data-research\/financial-well-being-survey-data\/)\n- [News](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/)\n  Back\n  \n  - [Press Releases](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/?categories=press-release)\n  - [Speeches & Op-eds](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/?categories=op-ed&categories=speech)\n  - [Testimony](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/?categories=testimony)\n  - [Statements](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/?categories=directors-statement)\n  \n  - [Blog](https:\/\/www.consumerfinance.gov\/about-us\/blog\/)\n  - [Director’s Notebook](https:\/\/www.consumerfinance.gov\/about-us\/blog\/?categories=directors-notebook)\n  - [Recent Updates](https:\/\/www.consumerfinance.gov\/activity-log\/)\n  - [Consumer Advisories](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/?categories=consumer-advisories)\n\n[(855) 411-2372](tel:+1-855-411-2372)\n\nNavigate this section\n\n- [The CFPB]()\n  - [Leadership Calendar](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/leadership-calendar\/)\n  - [The Director](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/about-director\/)\n  - [Bureau Structure](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/bureau-structure\/)\n\n# The CFPB\n- English\n- [Español](https:\/\/www.consumerfinance.gov\/es\/quienes-somos\/la-oficina\/)\n\nWe aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.\n\nIn a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service.\n\n## The CFPB\nWe’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions.\n\nClose\n\n![](https:\/\/files.consumerfinance.gov\/f\/images\/cfpb_about-us-video-asl_thumb.original.png)\n\n00:00\n\n## **Our core functions**\nThe CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus.\n\n### Our work includes:\n- Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law\n- Enforcing laws that outlaw discrimination in consumer finance\n- Taking consumer complaints\n- Enhancing financial education\n- Researching the consumer experience of using financial products\n- Monitoring financial markets for new risks to consumers\n\n## Fast Facts: CFPB by the Numbers\n### Last updated: December 3, 2024\n- **\\$21 billion+**: Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement (\\$19 billion) and supervisory (\\$1.7 billion) work.\n- **205 million+**: Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work.\n- **\\$5 billion+**: Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s [victims relief fund](https:\/\/www.consumerfinance.gov\/enforcement\/payments-harmed-consumers\/civil-penalty-fund\/) (also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law.\n- **\\$6.1 billion**: Estimated amount consumers will save every year due to [recent changes](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/data-spotlight-overdraft-nsf-revenue-in-2023-down-more-than-50-versus-pre-pandemic-levels-saving-consumers-over-6-billion-annually\/) in banks’ overdraft and non-sufficient funds (NSF) fee policies. The [CFPB's most recent analysis](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/vast-majority-of-nsf-fees-have-been-eliminated-saving-consumers-nearly-2-billion-annually\/) found that the decision of most large banks to eliminate NSF fees will save consumers nearly \\$2 billion annually.\n- **\\$363 million**: Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act.\n- **22\\.8 million**: The estimated number of people expected to have had [at least one](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/consumer-credit-and-the-removal-of-medical-collections-from-credit-reports\/) medical collection removed from their credit reports after the three nationwide consumer reporting companies\n  [announced](https:\/\/newsroom.transunion.com\/equifax-experian-and-transunion-support-us-consumers-with-changes-to-medical-collection-debt-reporting\/)\n  the removal of medical collections under \\$500 from consumer credit reports in April 2023. In March 2022, the CFPB [released a report](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/cfpb-estimates-88-billion-in-medical-bills-on-credit-reports\/) drawing attention to the complicated and burdensome nature of the medical billing system in the United States.\n- **6\\.8 million+**: Consumer complaints sent to companies for response,[1](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/#ref1) including **4\\.6 million+** complaints about credit reporting, **83,000+** complaints about medical debt collection, and **96,000+** complaints about student loans.\n- **63 million+**: Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database.\n- **35**: Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents.\n- **8**: Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages.\n\n## Endnotes\n1. The CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here: <https:\/\/www.consumerfinance.gov\/data-research\/consumer-complaints\/>.\n\n***\nPage last modified Dec. 12, 2024 @ 12:22 PM EST\n\n[View older versions of this page at our public archive.](https:\/\/wayback.archive-it.org\/23481\/*\/https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/)\n\n[Back to top](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/)\n\n- [About Us](https:\/\/www.consumerfinance.gov\/about-us\/)\n- [Contact Us](https:\/\/www.consumerfinance.gov\/about-us\/contact-us\/)\n- [Careers](https:\/\/www.consumerfinance.gov\/about-us\/careers\/)\n- [Events](https:\/\/www.consumerfinance.gov\/about-us\/events\/)\n- [Industry Whistleblowers](https:\/\/www.consumerfinance.gov\/enforcement\/information-industry-whistleblowers\/)\n- [CFPB Ombudsman](https:\/\/www.consumerfinance.gov\/cfpb-ombudsman\/)\n\n- [FOIA](https:\/\/www.consumerfinance.gov\/foia-requests\/)\n- [Privacy](https:\/\/www.consumerfinance.gov\/privacy\/)\n- [Website Privacy Policy & Legal Notices](https:\/\/www.consumerfinance.gov\/privacy\/website-privacy-policy\/)\n- [Data](https:\/\/www.consumerfinance.gov\/data\/)\n- [Open Government](https:\/\/www.consumerfinance.gov\/open-government\/)\n- [Information Quality Guidelines](https:\/\/www.consumerfinance.gov\/open-government\/information-quality-guidelines\/)\n\n- [Office of Minority and Women Inclusion](https:\/\/www.consumerfinance.gov\/about-us\/omwi\/)\n- [Administrative Adjudication](https:\/\/www.consumerfinance.gov\/administrative-adjudication-proceedings\/)\n- [Plain Writing](https:\/\/www.consumerfinance.gov\/plain-writing\/)\n- [Accessibility](https:\/\/www.consumerfinance.gov\/accessibility\/)\n- [Office of Civil Rights](https:\/\/www.consumerfinance.gov\/office-civil-rights\/)\n- [No FEAR Act & Cummings Act](https:\/\/www.consumerfinance.gov\/office-civil-rights\/no-fear-act-cummings-act\/)\n- [Tribal](https:\/\/www.consumerfinance.gov\/tribal\/)\n\n- [USA.gov](https:\/\/www.usa.gov\/)\n- [Office of Inspector General](https:\/\/oig.federalreserve.gov\/)\n- [Public Archive](https:\/\/archive-it.org\/organizations\/2800)\n\nAn official website of the United States government","attrs_readable_markdown":"- English\n- [Español](https:\/\/www.consumerfinance.gov\/es\/quienes-somos\/la-oficina\/)\n\nWe aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.\n\nIn a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service.\n\n## The CFPB\nWe’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions.\n\n![](https:\/\/files.consumerfinance.gov\/f\/images\/cfpb_about-us-video-asl_thumb.original.png) 00:00\n\n## **Our core functions**\nThe CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus.\n\n### Our work includes:\n- Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law\n- Enforcing laws that outlaw discrimination in consumer finance\n- Taking consumer complaints\n- Enhancing financial education\n- Researching the consumer experience of using financial products\n- Monitoring financial markets for new risks to consumers\n\n## Fast Facts: CFPB by the Numbers\n### Last updated: December 3, 2024\n- **\\$21 billion+**: Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement (\\$19 billion) and supervisory (\\$1.7 billion) work.\n- **205 million+**: Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work.\n- **\\$5 billion+**: Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s [victims relief fund](https:\/\/www.consumerfinance.gov\/enforcement\/payments-harmed-consumers\/civil-penalty-fund\/) (also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law.\n- **\\$6.1 billion**: Estimated amount consumers will save every year due to [recent changes](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/data-spotlight-overdraft-nsf-revenue-in-2023-down-more-than-50-versus-pre-pandemic-levels-saving-consumers-over-6-billion-annually\/) in banks’ overdraft and non-sufficient funds (NSF) fee policies. The [CFPB's most recent analysis](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/vast-majority-of-nsf-fees-have-been-eliminated-saving-consumers-nearly-2-billion-annually\/) found that the decision of most large banks to eliminate NSF fees will save consumers nearly \\$2 billion annually.\n- **\\$363 million**: Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act.\n- **22\\.8 million**: The estimated number of people expected to have had [at least one](https:\/\/www.consumerfinance.gov\/data-research\/research-reports\/consumer-credit-and-the-removal-of-medical-collections-from-credit-reports\/) medical collection removed from their credit reports after the three nationwide consumer reporting companies [announced](https:\/\/newsroom.transunion.com\/equifax-experian-and-transunion-support-us-consumers-with-changes-to-medical-collection-debt-reporting\/)  the removal of medical collections under \\$500 from consumer credit reports in April 2023. In March 2022, the CFPB [released a report](https:\/\/www.consumerfinance.gov\/about-us\/newsroom\/cfpb-estimates-88-billion-in-medical-bills-on-credit-reports\/) drawing attention to the complicated and burdensome nature of the medical billing system in the United States.\n- **6\\.8 million+**: Consumer complaints sent to companies for response,[1](https:\/\/www.consumerfinance.gov\/about-us\/the-bureau\/#ref1) including **4\\.6 million+** complaints about credit reporting, **83,000+** complaints about medical debt collection, and **96,000+** complaints about student loans.\n- **63 million+**: Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database.\n- **35**: Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents.\n- **8**: Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages.\n\n## Endnotes\n1. The CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here: <https:\/\/www.consumerfinance.gov\/data-research\/consumer-complaints\/>.","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

1 day ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
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URL	https://www.consumerfinance.gov/about-us/the-bureau/
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Meta Title	The CFPB \| Consumer Financial Protection Bureau
Meta Description	We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.
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Boilerpipe Text	English Español We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions. In a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service. The CFPB We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. 00:00 Our core functions The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus. Our work includes: Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law Enforcing laws that outlaw discrimination in consumer finance Taking consumer complaints Enhancing financial education Researching the consumer experience of using financial products Monitoring financial markets for new risks to consumers Fast Facts: CFPB by the Numbers Last updated: December 3, 2024 $21 billion+ : Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement ($19 billion) and supervisory ($1.7 billion) work. 205 million+ : Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work. $5 billion+ : Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s victims relief fund (also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law. $6.1 billion : Estimated amount consumers will save every year due to recent changes in banks’ overdraft and non-sufficient funds (NSF) fee policies. The CFPB's most recent analysis found that the decision of most large banks to eliminate NSF fees will save consumers nearly $2 billion annually. $363 million : Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act. 22.8 million : The estimated number of people expected to have had at least one medical collection removed from their credit reports after the three nationwide consumer reporting companies announced the removal of medical collections under $500 from consumer credit reports in April 2023. In March 2022, the CFPB released a report drawing attention to the complicated and burdensome nature of the medical billing system in the United States. 6.8 million+ : Consumer complaints sent to companies for response, 1 including 4.6 million+ complaints about credit reporting, 83,000+ complaints about medical debt collection, and 96,000+ complaints about student loans. 63 million+ : Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database. 35 : Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents. 8 : Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages. Endnotes The CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here: https://www.consumerfinance.gov/data-research/consumer-complaints/ .
Markdown	[Skip to main content](https://www.consumerfinance.gov/about-us/the-bureau/%0A%20%20%20%20#content__main) An official website of the United States government [(855) 411-2372](tel:+1-855-411-2372) [![Consumer Financial Protection Bureau](https://www.consumerfinance.gov/static/img/logo_237x50.c7c2ba6c929f.png)](https://www.consumerfinance.gov/) [Submit a Complaint](https://www.consumerfinance.gov/complaint/) [Search](https://www.consumerfinance.gov/search/) Search Close Open the main menu Close the main menu - [Submit a Complaint](https://www.consumerfinance.gov/complaint/) - [Consumer Education](https://www.consumerfinance.gov/about-us/the-bureau/) Back - [Resources for Yourself](https://www.consumerfinance.gov/consumer-tools/) - [Resources for Helping Others](https://www.consumerfinance.gov/consumer-tools/educator-tools/) - [Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/) Money Topics - [Auto Loans](https://www.consumerfinance.gov/consumer-tools/auto-loans/) - 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[Research Hub](https://www.consumerfinance.gov/data-research/research-hub/) - [Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/) - [Mortgage Database (HMDA)](https://www.consumerfinance.gov/data-research/hmda/) - [Small Business Lending Database](https://www.consumerfinance.gov/data-research/small-business-lending/) - [Public Data Inventory](https://www.consumerfinance.gov/data-research/public-data-inventory/) - [Consumer Credit Trends](https://www.consumerfinance.gov/data-research/consumer-credit-trends/) - [Mortgage Performance Trends](https://www.consumerfinance.gov/data-research/mortgage-performance-trends/) - [Financial Well-Being Survey](https://www.consumerfinance.gov/data-research/financial-well-being-survey-data/) - [Credit Card Surveys & Agreements](https://www.consumerfinance.gov/data-research/credit-card-data/) - [Prepaid Account Agreements](https://www.consumerfinance.gov/data-research/prepaid-accounts/) - [Making Ends Meet Survey Data](https://www.consumerfinance.gov/data-research/making-ends-meet-survey-data/) - [National Age-Friendly Banking Survey](https://www.consumerfinance.gov/data-research/national-age-friendly-banking-survey-data/) Featured - [Help advance financial well-being](https://www.consumerfinance.gov/data-research/financial-well-being-survey-data/) - [News](https://www.consumerfinance.gov/about-us/the-bureau/) Back - [Press Releases](https://www.consumerfinance.gov/about-us/newsroom/?categories=press-release) - [Speeches & Op-eds](https://www.consumerfinance.gov/about-us/newsroom/?categories=op-ed&categories=speech) - [Testimony](https://www.consumerfinance.gov/about-us/newsroom/?categories=testimony) - [Statements](https://www.consumerfinance.gov/about-us/newsroom/?categories=directors-statement) - [Blog](https://www.consumerfinance.gov/about-us/blog/) - [Director’s Notebook](https://www.consumerfinance.gov/about-us/blog/?categories=directors-notebook) - [Recent Updates](https://www.consumerfinance.gov/activity-log/) - [Consumer Advisories](https://www.consumerfinance.gov/about-us/newsroom/?categories=consumer-advisories) [(855) 411-2372](tel:+1-855-411-2372) Navigate this section - [The CFPB]() - [Leadership Calendar](https://www.consumerfinance.gov/about-us/the-bureau/leadership-calendar/) - [The Director](https://www.consumerfinance.gov/about-us/the-bureau/about-director/) - [Bureau Structure](https://www.consumerfinance.gov/about-us/the-bureau/bureau-structure/) # The CFPB - English - [Español](https://www.consumerfinance.gov/es/quienes-somos/la-oficina/) We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions. In a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service. ## The CFPB We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. Close ![](https://files.consumerfinance.gov/f/images/cfpb_about-us-video-asl_thumb.original.png) 00:00 ## Our core functions The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus. ### Our work includes: - Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law - Enforcing laws that outlaw discrimination in consumer finance - Taking consumer complaints - Enhancing financial education - Researching the consumer experience of using financial products - Monitoring financial markets for new risks to consumers ## Fast Facts: CFPB by the Numbers ### Last updated: December 3, 2024 - \$21 billion+: Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement (\$19 billion) and supervisory (\$1.7 billion) work. - 205 million+: Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work. - \$5 billion+: Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s [victims relief fund](https://www.consumerfinance.gov/enforcement/payments-harmed-consumers/civil-penalty-fund/) (also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law. - \$6.1 billion: Estimated amount consumers will save every year due to [recent changes](https://www.consumerfinance.gov/data-research/research-reports/data-spotlight-overdraft-nsf-revenue-in-2023-down-more-than-50-versus-pre-pandemic-levels-saving-consumers-over-6-billion-annually/) in banks’ overdraft and non-sufficient funds (NSF) fee policies. The [CFPB's most recent analysis](https://www.consumerfinance.gov/data-research/research-reports/vast-majority-of-nsf-fees-have-been-eliminated-saving-consumers-nearly-2-billion-annually/) found that the decision of most large banks to eliminate NSF fees will save consumers nearly \$2 billion annually. - \$363 million: Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act. - 22\.8 million: The estimated number of people expected to have had [at least one](https://www.consumerfinance.gov/data-research/research-reports/consumer-credit-and-the-removal-of-medical-collections-from-credit-reports/) medical collection removed from their credit reports after the three nationwide consumer reporting companies [announced](https://newsroom.transunion.com/equifax-experian-and-transunion-support-us-consumers-with-changes-to-medical-collection-debt-reporting/) the removal of medical collections under \$500 from consumer credit reports in April 2023. In March 2022, the CFPB [released a report](https://www.consumerfinance.gov/about-us/newsroom/cfpb-estimates-88-billion-in-medical-bills-on-credit-reports/) drawing attention to the complicated and burdensome nature of the medical billing system in the United States. - 6\.8 million+: Consumer complaints sent to companies for response,[1](https://www.consumerfinance.gov/about-us/the-bureau/#ref1) including 4\.6 million+ complaints about credit reporting, 83,000+ complaints about medical debt collection, and 96,000+ complaints about student loans. - 63 million+: Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database. - 35: Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents. - 8: Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages. ## Endnotes 1. The CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here: <https://www.consumerfinance.gov/data-research/consumer-complaints/>. *** Page last modified Dec. 12, 2024 @ 12:22 PM EST [View older versions of this page at our public archive.](https://wayback.archive-it.org/23481/*/https://www.consumerfinance.gov/about-us/the-bureau/) [Back to top](https://www.consumerfinance.gov/about-us/the-bureau/) - [About Us](https://www.consumerfinance.gov/about-us/) - [Contact Us](https://www.consumerfinance.gov/about-us/contact-us/) - [Careers](https://www.consumerfinance.gov/about-us/careers/) - [Events](https://www.consumerfinance.gov/about-us/events/) - [Industry Whistleblowers](https://www.consumerfinance.gov/enforcement/information-industry-whistleblowers/) - [CFPB Ombudsman](https://www.consumerfinance.gov/cfpb-ombudsman/) - [FOIA](https://www.consumerfinance.gov/foia-requests/) - [Privacy](https://www.consumerfinance.gov/privacy/) - [Website Privacy Policy & Legal Notices](https://www.consumerfinance.gov/privacy/website-privacy-policy/) - [Data](https://www.consumerfinance.gov/data/) - [Open Government](https://www.consumerfinance.gov/open-government/) - [Information Quality Guidelines](https://www.consumerfinance.gov/open-government/information-quality-guidelines/) - [Office of Minority and Women Inclusion](https://www.consumerfinance.gov/about-us/omwi/) - [Administrative Adjudication](https://www.consumerfinance.gov/administrative-adjudication-proceedings/) - [Plain Writing](https://www.consumerfinance.gov/plain-writing/) - [Accessibility](https://www.consumerfinance.gov/accessibility/) - [Office of Civil Rights](https://www.consumerfinance.gov/office-civil-rights/) - [No FEAR Act & Cummings Act](https://www.consumerfinance.gov/office-civil-rights/no-fear-act-cummings-act/) - [Tribal](https://www.consumerfinance.gov/tribal/) - [USA.gov](https://www.usa.gov/) - [Office of Inspector General](https://oig.federalreserve.gov/) - [Public Archive](https://archive-it.org/organizations/2800) An official website of the United States government
Readable Markdown	- English - [Español](https://www.consumerfinance.gov/es/quienes-somos/la-oficina/) We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions. In a market that works, the prices, risks, and terms of the deal are clear upfront so that consumers can understand their options and comparison shop. Companies all play by the same consumer protection rules and compete fairly on providing quality and service. ## The CFPB We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. ![](https://files.consumerfinance.gov/f/images/cfpb_about-us-video-asl_thumb.original.png) 00:00 ## Our core functions The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it’s our primary focus. ### Our work includes: - Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law - Enforcing laws that outlaw discrimination in consumer finance - Taking consumer complaints - Enhancing financial education - Researching the consumer experience of using financial products - Monitoring financial markets for new risks to consumers ## Fast Facts: CFPB by the Numbers ### Last updated: December 3, 2024 - \$21 billion+: Amount of monetary compensation, principal reductions, canceled debts, and other consumer relief resulting from CFPB enforcement (\$19 billion) and supervisory (\$1.7 billion) work. - 205 million+: Estimated number of consumers or consumer accounts eligible to receive relief from the CFPB’s enforcement and supervisory work. - \$5 billion+: Civil money penalties imposed by the CFPB on companies and individuals that violate the law. Civil money penalties are deposited into the CFPB’s [victims relief fund](https://www.consumerfinance.gov/enforcement/payments-harmed-consumers/civil-penalty-fund/) (also known as the civil penalty fund), which provides compensation to consumers who have been harmed by violations of federal consumer financial protection law. - \$6.1 billion: Estimated amount consumers will save every year due to [recent changes](https://www.consumerfinance.gov/data-research/research-reports/data-spotlight-overdraft-nsf-revenue-in-2023-down-more-than-50-versus-pre-pandemic-levels-saving-consumers-over-6-billion-annually/) in banks’ overdraft and non-sufficient funds (NSF) fee policies. The [CFPB's most recent analysis](https://www.consumerfinance.gov/data-research/research-reports/vast-majority-of-nsf-fees-have-been-eliminated-saving-consumers-nearly-2-billion-annually/) found that the decision of most large banks to eliminate NSF fees will save consumers nearly \$2 billion annually. - \$363 million: Monetary relief resulting from 39 public enforcement actions that involved harm to servicemembers and veterans, including six enforcement actions for violations of the Military Lending Act. - 22\.8 million: The estimated number of people expected to have had [at least one](https://www.consumerfinance.gov/data-research/research-reports/consumer-credit-and-the-removal-of-medical-collections-from-credit-reports/) medical collection removed from their credit reports after the three nationwide consumer reporting companies [announced](https://newsroom.transunion.com/equifax-experian-and-transunion-support-us-consumers-with-changes-to-medical-collection-debt-reporting/) the removal of medical collections under \$500 from consumer credit reports in April 2023. In March 2022, the CFPB [released a report](https://www.consumerfinance.gov/about-us/newsroom/cfpb-estimates-88-billion-in-medical-bills-on-credit-reports/) drawing attention to the complicated and burdensome nature of the medical billing system in the United States. - 6\.8 million+: Consumer complaints sent to companies for response,[1](https://www.consumerfinance.gov/about-us/the-bureau/#ref1) including 4\.6 million+ complaints about credit reporting, 83,000+ complaints about medical debt collection, and 96,000+ complaints about student loans. - 63 million+: Approximate number of users who have accessed answers to hundreds of common financial questions via the CFPB’s “Ask CFPB” database. - 35: Number of Supervisory Highlights issued. These reports include key examination findings, communicate operational changes to the CFPB’s supervision program, and provide a resource for information on our recent guidance documents. - 8: Number of languages that CFPB provides translated consumer-facing materials in, including: Arabic, Chinese, Haitian Creole, Korean, Spanish, Tagalog, and Vietnamese. Consumers can also submit a complaint on the phone in more than 180 languages. ## Endnotes 1. The CFPB does not immediately publish every consumer complaint sent to companies for response on its public-facing consumer complaint database. As such, the total number of complaints publicly available on the CFPB website is fewer than the number of complaints sent to companies for response. Details on the criteria used by the CFPB for publishing consumer complaints on its consumer complaint database can be found here: <https://www.consumerfinance.gov/data-research/consumer-complaints/>.
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