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[Travel](https://www.consumeraffairs.com/travel/travel.htm "Travel") 2. [Best Travel Insurance](https://www.consumeraffairs.com/insurance/travel-insurance/ "Best Travel Insurance") [](https://www.consumeraffairs.com/go/c/40764/brand/?action=campaign%3Awebsite_link%3Aclick&page_type=brand-accredited&element_label=brand-logo&element_id=brand_logo) # Faye Travel Insurance Reviews 4\.7 [324 reviews](https://www.consumeraffairs.com/insurance/faye.html#reviews) - [5](https://www.consumeraffairs.com/insurance/faye.html#sort=top_reviews&filter=5&scroll_to_reviews=true) 90% - [4](https://www.consumeraffairs.com/insurance/faye.html#sort=top_reviews&filter=4&scroll_to_reviews=true) 4% - [3](https://www.consumeraffairs.com/insurance/faye.html#sort=top_reviews&filter=3&scroll_to_reviews=true) 1% - [2](https://www.consumeraffairs.com/insurance/faye.html#sort=top_reviews&filter=2&scroll_to_reviews=true) 0% - [1](https://www.consumeraffairs.com/insurance/faye.html#sort=top_reviews&filter=1&scroll_to_reviews=true) 4% [Get Pricing](https://www.consumeraffairs.com/go/c/40764/brand/?action=campaign%3Awebsite_link%3Aclick&page_type=brand-accredited&element_label=profile-cta__btn-website&element_id=hero_click_cta) [Read Reviews](https://www.consumeraffairs.com/insurance/faye.html#reviews) How we verify our reviews 4,853,709reviews on ConsumerAffairs are verified - We require contact information to ensure our reviewers are real. - Our moderators read all reviews to verify quality and helpfulness. - We use intelligent software that helps us maintain the integrity of reviews.  [Get Pricing](https://www.consumeraffairs.com/go/c/40764/brand/?action=campaign%3Awebsite_link%3Aclick&page_type=brand-accredited&element_label=profile-cta__btn-website&element_id=sticky_footer_link_cta) Updated Apr. 02, 2026  By: [Courtney Hamar](https://www.consumeraffairs.com/about/staff/courtney-hamar/) \+1 more  Edited by: [Shawn Richardson](https://www.consumeraffairs.com/about/staff/shawn-richardson/) ## About Faye Travel Insurance Faye is a digital travel insurance company. It offers coverage for trips within the U.S. and to most countries. You can check pricing and purchase comprehensive coverage within minutes. While traveling, you can make claims and get support 24/7 in the company’s mobile app. Faye is available for residents in all 50 states. Pros - Covers most locations — and cruises - Coverage for preexisting conditions - Claims processing within 48 hours Cons - No extending coverage while on trip ### What is Faye? Faye is an “insurtech” company selling whole-trip travel insurance underwritten by United States Fire Insurance Company. It is 100% digital: You can get quotes, purchase coverage, make claims and get support 24/7 online. Faye’s standard plan covers your trip and your belongings and health while you’re traveling in the U.S. or most countries. Faye offers add-on coverage for rental car damage, any-reason cancellation, extreme & adventure sports, pet care and vacation rental damage. Faye started in early 2022. As of publishing, its plans are available to residents of all states. ### How does Faye work? To get pricing for your trip, enter your trip and traveler details on Faye’s website or in its mobile app. Your custom quote will be available in 60 seconds or less and will include the total plan cost and the cost of any additional coverage. You can adjust the estimated total trip cost, which is the maximum amount Faye will reimburse in the event of a cancellation. Once you’ve received and accepted your quote, the next step is to have Faye’s app ready to use while on your trip. Faye’s app provides flight alerts and COVID-19 requirements, helps you file claims and receive reimbursement, and gives you access to 24/7 customer support. ### Faye coverage Faye offers whole-trip insurance, dividing coverages into three categories: your health, your trip and your stuff. Most of its coverages come standard, with several add-on options available. | Category | Coverage type | What it covers | |---|---|---| | Health | COVID-19 | Emergency medical, quarantine expenses; cancellation costs up to \$250,000 | | Health | Emergency medical expenses | Prescriptions drugs, hospitalization and physician costs up to \$250,000 | | Health | Preexisting medical conditions | Preexisting conditions, as long as you are able to travel when purchasing plan | | Health | Emergency medical evacuation | Transportation coverage up to \$500,000 | | Trip | Trip cancellation | Up to 100% of nonrefundable costs for covered reasons | | Trip | Trip delay | Up to \$300 per day and a max of \$2,100 per trip for delays of more than six hours | | Trip | Trip interruption | Up to 150% of nonrefundable trip costs for covered reasons | | Trip | Trip inconveniences and snafus | Up to \$600 per trip for airport delays and other inconveniences | | Trip | Nonmedical emergency evacuation | Up to \$100,00 for transportation from danger to safety for covered event | | Stuff | Lost or damaged belongings | Up to \$2,000 per trip for lost, stolen or damaged luggage | Faye also offers add-on coverages for rental car damage, canceling for any reason (at least 48 hours ahead of departure), vet and kennel expenses, and vacation rental property damage. ### How much does Faye cost? Faye trip insurance costs vary based on factors including where you’re traveling, the length of your trip, any add-on coverages you choose and the estimated total trip cost (the maximum amount Faye reimburses you in case of a trip cancellation). We requested a quote for Faye travel insurance for a family traveling from Colorado to Hawaii in December 2020. Faye quoted a price of \$269.77 with an estimated total trip cost of \$2,000. Increasing the maximum reimbursement to \$5,000 increased the total cost to \$361.34. Adding on cancel-for-any-reason coverage would have cost \$38.28 or \$95.70 for each plan, respectively. ### Faye FAQ When should I purchase Faye insurance? Faye recommends purchasing travel insurance as soon as possible after booking your trip so you’re protected in case of any unforeseen event. To get the full range of coverage options, you must purchase your plan within 14 days of booking your trip. You can purchase coverage up to the time you leave. Where is Faye available? Faye offers plans for domestic U.S. travel and most international travel. It’s available to residents of all states. It is not available to Washington, D.C. residents. Faye is available to residents of New York, with some modifications due to state-specific insurance regulations. How do I file a claim with Faye? You can file a claim using the Faye app. You can then check the status in the app or by emailing or calling the company. Faye aims to process claims within 48 hours of receiving all necessary information. What is Faye’s cancellation policy? If you cancel within 14 days after purchasing a Faye plan, you’ll receive a full refund as long as your trip hasn’t started and you haven’t filed a claim. ### Is Faye worth it? If you prefer the security of having travel insurance for your upcoming trip, we recommend getting a quote from Faye and comparing the coverage and price with other providers’ plans. We like that Faye is fully digital and offers broad protection and useful add-ons. Before signing up, make sure you read over the policy completely so you understand what’s covered and what’s excluded. ## Faye Travel Insurance Reviews [Write a Review](https://www.consumeraffairs.com/review/write/?brand_id=19386) Filter by Rating - 5 (266) - 4 (19) - 3 (8) - 2 (2) - 1 (29) Popular Mentions Coverage Staff Customer Service Price Punctuality & Speed Rates How do I know I can trust these reviews about Faye Travel Insurance? How do I know I can trust these reviews about Faye Travel Insurance? - 4,853,709 reviews on ConsumerAffairs are verified. - We require contact information to ensure our reviewers are real. - We use intelligent software that helps us maintain the integrity of reviews. - Our moderators read all reviews to verify quality and helpfulness. Sort by: Top reviews - Top reviews - Recent - Oldest - Most helpful A link has directed you to this review. Its location on this page may change next time you visit. How do I know I can trust these reviews about Faye Travel Insurance? - 4,853,709 reviews on ConsumerAffairs are verified. - We require contact information to ensure our reviewers are real. - We use intelligent software that helps us maintain the integrity of reviews. - Our moderators read all reviews to verify quality and helpfulness. **Page 1** Reviews 0 - 5 MariaApple Valley, CA CoverageStaffBilling Reviewed Oct. 28, 2025 I highly recommend Faye insurance when traveling overseas. The application was easy to fill out as well as making the payment online. Unfortunately, on my fifth day of vacation I had a very bad fall and had to go to the hospital. They took X-rays of my knee, had an IV to take the inflammation and some of the pain. My knee was so bad I couldn’t put my foot down to walk. The emergency room doctor prescribed several medications and a brace. As soon as I got back to the US, I fill out the paperwork that it was required and with in a week I received 100% reimbursement for all the expenses. Faye’s costumer service was fantastic. Always willing to answer any questions or concerns that I had. I will definitely be using Faye insurance for all my future vacations overseas! Maria F. Thanks for your vote\! Report  **Response from Faye Travel Insurance** Oct. 29, 2025 Maria, feedback like yours motivates us to continue delivering exceptional service and comprehensive coverage to all our customers. We hope to see you again soon\! \-Gal, Head of Customer Experience at Faye Thanks for subscribing. You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.  JohnFort Worth, TX Verified purchase Customer ServiceCoveragePunctuality & SpeedStaff Reviewed Aug. 17, 2025 This was my first time to travel with Faye insurance in my back pocket. It was comforting to have them along. I didn’t need them for a single thing, praise God!!! If I had, they were there guarding my back and my front. I told my traveling partner about Faye and how to contact them if need be. At first they were very concerned that something was wrong but I just told them how to access them through my phone if anything happened. Then they too took comfort that I had brought Faye along. Additionally, as a first time user, I had no idea they would follow my trip and inform me of gate changes and the like. That, was a big help that I did not expect but really appreciated. I have another trip scheduled next month and Faye is very neatly in my pocket. Now I know what to expect and they are very welcome to be with me. Thanks again!!\! Thanks John (3) Thanks for your vote\! Report  **Response from Faye Travel Insurance** Aug. 19, 2025 John - So glad to hear that you chose Faye to protect your trip and that you had such a positive experience. Our goal is to go the distance to protect you - from the little details to the big destinations, and every moment in between. Looking forward to your next adventure\! \-Gal, Head of Customer Experience at Faye JimSuffolk, VA Verified purchase Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffTimeliness Reviewed June 5, 2025 Faye was very clear about what they covered. Customer service answered my questions quickly so I could select the exact coverage I was looking for. Lots of communication leading up to the trip and during it. Unfortunately, our return flight from overseas was canceled and we had to rent a car to go to another airport and buy same day tickets which were very expensive. Filing a claim was straightforward and their customer service was very responsive. In the end, they ended up paying for the car rental and the differential in airline tickets, plus a trip interruption fee. Funds were direct deposited into our checking account. More First time buying trip insurance and had heard lots of horror stories how travel insurance companies don't pay. Very glad I did buy the insurance and it turns out we used the coverage. Besides trouble during the trip, my in-laws are in very poor health so we bought the insurance so we could get home quickly if needed. Also, we are retirement age with some health issues so we wanted the coverage to get us home if one of us got sick or injured. Medical flights from overseas can be over \$100,000. I cannot recommend Faye Travel Insurance more highly. Will definitely use them again for overseas travel and have been recommending them to friends. More Thanks for your vote\! Report  **Response from Faye Travel Insurance** June 5, 2025 Thank you so much for sharing your experience, Jim! We're so glad we could be there for you when things didn't go as planned, and that filing a claim was smooth and helpful. We can't wait to travel with you again soon\! Friendly FYI, you can share Faye with friends and earn up to \$50 via the Faye app. Simply log in to the app and click ‘Share Faye’ on your profile page in the app for your unique link. This way, you can earn \$10 (up to 5 times) for each policy bought. More information in the app. \-Jeff, VP of Claims at Faye MelissaMechanicsville, MD Verified purchase CoveragePriceEase of Use Reviewed May 17, 2025 I've been using travel insurance ever since Covid. I usually buy whatever insurance is available during checkout, and have always struggled when there isn't an option and I have to find one myself. They're always overly complicated. I went with Faye this time for my solo trip to Istanbul and it was so easy! I LOVE that there's an app. I ended up needing to buy an eSIM unexpectantly on my trip (texting and date was included in my cellphone plan, but I couldn't ever find service) and it was so affordable and easy to use. Really saved me while needing to use the public transportation and navigation apps. I ended up having no issues on my trip and didn't need to file a claim, but I felt really good about how easy it would have been if needed. I've recommended Faye to a bunch of people now, and I will continue to use them for all my trips. Thanks for your vote\! Report  **Response from Faye Travel Insurance** May 19, 2025 Melissa, we hope your trip was as amazing as this review! Happy to hear you’ve made the most of each moment with the only travel protection that goes the distance to cover and care for you every step of the way. Friendly FYI, you can share Faye with friends and earn up to \$50 via the Faye app. Simply log in to the app and click ‘Share Faye’ on your profile page in the app for your unique link. This way you can earn \$10 (up to 5 times) for each policy bought. More information in the app. \-Gal, Head of Customer Experience at Faye JamesRiverhead Ny, NY Verified purchase Customer ServiceCoverageStaff Reviewed May 2, 2025 In this crazy world we all live in today. You have to prepare yourself sometimes for the unexpected. This is why we purchased your insurance. Thank God it was never needed but that's why it's called insurance. I am so glad that you have Representatives that know exactly what they're selling you but I must say that you have some that have not a clue. For instance we had asked several times for a copy mailed to my home. Everyone kept telling me yes no problem but it never came. Finally the last time we reached out we spoke to an individual that really went above and beyond and might have even used his own money to mail out a copy so if you can find out who this individual is. I am sorry I forget his name but he needs to be praised for doing the proper job and use them as a learning tool to teach others that when you say you're going to do something you should do it. Bad news travels faster than good news. We all know that. Thank you. Thanks for your vote\! Report  **Response from Faye Travel Insurance** May 5, 2025 Hi James, thank you so much for choosing Faye! We’re glad you had peace of mind during your travels and truly appreciate you highlighting the great service you received. We consider all our customers' feedback and can assure you that we’re always working to make sure every team member delivers that same level of care. Thanks again for sharing and safe travels\! \-Gal, Head of Customer Experience at Faye KylePortland, OR Verified purchase CoveragePriceRates Reviewed March 26, 2026 We felt comfortable knowing we were financially covered for any unexpected problem for our month long trip. You can not put a price on knowing you are covered from loss, health or injury or travel complications. We will always seek coverage while traveling. Thanks for your vote\! Report  **Response from Faye Travel Insurance** March 27, 2026 Kyle, we are delighted to have played a part in ensuring your trip was worry-free. Faye is here to assist you with any future travel needs. Wishing you many more safe and memorable journeys ahead! -Jeff, VP of Claims at Faye BeckyColfax, CA Verified purchase Customer ServiceCoverageTransparency Reviewed March 26, 2026 Faye was very easy to sign up for and kept me up to date on what was going on during my trip. I will indeed use their insurance again. Best thing is that I didn't even need to call in on any of the secure insurance items. Welcome home. Thanks for your vote\! Report  **Response from Faye Travel Insurance** March 27, 2026 Becky - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye HoangLos Angeles, CA Verified purchase CoverageSales & MarketingOnline & AppStaff Reviewed March 25, 2026 Faye Travel Insurance gave me a peace of mind when I traveled to Vietnam. They’re reasonable to afford. The money converting in the app is very helpful. The reminder messages are very nice. I like the service very much. Everything was very smooth for my trip. I didn’t have chance to make any for reimbursements to see how the process would be. Maybe in the future, I may have a chance to contribute another review. Thanks for your vote\! Report  **Response from Faye Travel Insurance** March 26, 2026 Hoang, we hope your trip was as amazing as this review! We love hearing that you had a positive experience with us. Feedback like yours motivates us to continue delivering exceptional service and comprehensive coverage to all our customers. We can't wait to see where you go next. -Jeff, VP of Claims at Faye KentPalm Bay, FL Verified purchase CoverageTransparency Reviewed March 22, 2026 Great experience! Got updates regarding flight delays thru Faye than the airlines! Thanks for doing such a great job for us. Felt covered and made aware of any changes throughout our travels. Thanks for your vote\! Report  **Response from Faye Travel Insurance** March 24, 2026 Kent, thanks so much for leaving such an amazing review. We are overjoyed to hear about your experience with us! Can't wait to see where you go next. -Jeff, VP of Claims at Faye CharlesSaint Augustine, FL Verified purchase Sales & MarketingPricePunctuality & SpeedOnline & App Reviewed March 8, 2026 Traveling with Faye is the peace of mind that you need on vacation. Every time we book a vacation the next thing we do is contact Faye. The process is easy and fast to get a quote and add your policy. Then download the app\! Thanks for your vote\! Report  **Response from Faye Travel Insurance** March 9, 2026 Charles - Thanks for your trust in us. We're happy to hear we were able to provide you with peace of mind during your travels. Can't wait to see where you go next! -Jeff, VP of Claims at Faye First 1 [2](https://www.consumeraffairs.com/insurance/faye.html?page=2#scroll_to_reviews=true) [3](https://www.consumeraffairs.com/insurance/faye.html?page=3#scroll_to_reviews=true) [4](https://www.consumeraffairs.com/insurance/faye.html?page=4#scroll_to_reviews=true) [Last](https://www.consumeraffairs.com/insurance/faye.html?page=4#scroll_to_reviews=true) *** Loading more reviews... ### Faye Travel Insurance Company Information Company Name: Faye Travel Insurance Address: 200 Continental Drive City: Newark State/Province: DE Country: United States Website: www.withfaye.com ![]() [About Us](https://www.consumeraffairs.com/about/)[Privacy Policy](https://www.consumeraffairs.com/about/privacy_policy/)[Mortgage License](https://www.consumeraffairs.com/legal/licenses-and-disclosures/)[For Businesses](https://brands.consumeraffairs.com/)[Terms of Use](https://www.consumeraffairs.com/about/terms_of_use/)[CA Privacy Notice](https://www.consumeraffairs.com/about/privacy_policy/#california-consumers)[Careers](https://www.consumeraffairs.com/careers/)[Press Room](https://www.consumeraffairs.com/press/) *** ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Company [**NMLS** Consumer Access](https://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/2110672) **\#2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER** NOTICE TO VERMONT CONSUMERS: THIS IS A LOAN SOLICITATION ONLY. CONSUMERS UNIFIED, LLC IS NOT A LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. **Home Warranty disclosure for New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.** Consumers Unified, LLC does not take loan or mortgage applications or make credit decisions. Rather, we display rates from lenders that are licensed or otherwise authorized to work in Vermont. We forward your information to a lender you wish to contact so that they may contact you directly. Copyright © 2026 Consumers Unified, LLC DBA ConsumerAffairs. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.

ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Company [**NMLS** Consumer Access](https://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/2110672) **\#2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER** NOTICE TO VERMONT CONSUMERS: THIS IS A LOAN SOLICITATION ONLY. CONSUMERS UNIFIED, LLC IS NOT A LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. **Home Warranty disclosure for New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.** Consumers Unified, LLC does not take loan or mortgage applications or make credit decisions. Rather, we display rates from lenders that are licensed or otherwise authorized to work in Vermont. We forward your information to a lender you wish to contact so that they may contact you directly. Copyright © 2026 Consumers Unified, LLC DBA ConsumerAffairs. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.