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English [](https://www.cologuard.com/ "cologuard") - [View Healthcare Professional Site](https://www.cologuardhcp.com/?utm_source=www.cologuard.com&utm_medium=referral&utm_campaign=view_healthcare_professional_site) - [Log In](https://www.patient.exactsciences.com/login?utm_source=cologuard&utm_medium=referral) - [Important Risk Information](https://www.cologuard.com/risk-information) - [English](https://www.cologuard.com/returning-your-kit "Language selector") English (US) [Español (US)](https://www.cologuard.com/es-us/como-devolver-tu-kit) - [Search](https://www.cologuard.com/search) [Request Cologuard](https://www.exactsciences.com/request-products/cologuard?utm_source=website&utm_medium=referral&utm_campaign=cg_request_cg) - Home - [What is Cologuard?](https://www.cologuard.com/returning-your-kit "What is Cologuard") ### What is the Cologuard test? Explore the benefits and see if it's right for you. [What is the Cologuard test](https://www.cologuard.com/what-is-cologuard) - [Is the Cologuard test for you?](https://www.cologuard.com/is-cologuard-right-for-me) Is the Cologuard test for you? - [Ways to get the Cologuard test](https://www.cologuard.com/how-to-get-cologuard) Ways to get the Cologuard test - [Benefits of screening](https://www.cologuard.com/benefits-of-colon-cancer-screening) Benefits of screening - [Patient reviews](https://www.cologuard.com/patient-reviews) Patient reviews - [Behind the Screen our blog](https://www.cologuard.com/blog) Behind the Screen - [What is Cologuard Plus?](https://www.cologuard.com/what-is-cologuard-plus) What is Cologuard Plus? - [How to use Cologuard](https://www.cologuard.com/how-to-use-cologuard) How to use the Cologuard test - [I Already Have A Kit](https://www.cologuard.com/returning-your-kit "I have a kit") ### I Have A Kit Quickly navigate the next steps of your Cologuard journey after you’ve ordered your kit. [I Already Have A Kit](https://www.cologuard.com/i-have-a-kit) - [Returning Your Kit](https://www.cologuard.com/returning-your-kit) Returning Your Kit - [Understanding Your Results](https://www.cologuard.com/understanding-your-test-results) Understanding Your Results - [Resources](https://www.cologuard.com/resources) Resources - [FAQ](https://www.cologuard.com/faq) FAQ - [Screen Again](https://www.cologuard.com/screen-again) Screen Again - [Why Did I Receive a Kit](https://www.cologuard.com/why) Why Did I Receive a Kit [Request Cologuard](https://www.exactsciences.com/request-products/cologuard?utm_source=website&utm_medium=referral&utm_campaign=cg_request_cg) RETURNING YOUR COLOGUARD® KIT THROUGH UPS® # Ship back your kit for swift results Once you’ve collected your sample and packed your Cologuard kit, ship it back to us through UPS using the included prepaid label. Choose the return option that works for you — pickup or drop-off — and that’s it. **Important:** Send back your Cologuard kit the same day you collect your sample, or the next day at the latest. To avoid shipping delays, it’s best not to use your kit on weekends and holidays. Once it arrives at our lab, results are typically available in 8 to 10 days. Can’t find your return instructions? We’ve got you. Select Language: - English (US) - English (US) - Español (Spanish) English (US) [Get return instructions](https://www.cologuard.com/-/media/project/exactsciences/websites/cologuard-pattern-library/files/resources-and-support/en-shipping-guide-lbl-10034-r7-hr.pdf?rev=3d65f079f4664f33b95a22471604fb54&hash=A7B35A692FC1903FA02E0A4AFBA55417) Español (Spanish) [Get return instructions](https://www.cologuard.com/-/media/project/exactsciences/websites/cologuard-pattern-library/files/resources-and-support/sp-shipping-guide-lbl-10034-r7-hr.pdf?rev=848d076a2cbc4388bdec9a08ae83092b&hash=9CBEF7E0CC843C83AC58632597E654C0) ***  ## UPS pickup Fill out a pickup form to have UPS come right to your door. [Schedule a pickup](https://patient.exactsciences.com/app/kitreturn/en/schedule-pickup?utm_source=cologuard&utm_medium=referral&utm_campaign=schedule_pickup) [Cancel a pickup](https://www.cologuard.com/cancel-ups-pickup)  ## UPS drop-off Search for a UPS location near you. [Find the nearest UPS](https://patient.exactsciences.com/app/kitreturn/en/store-locator?utm_source=cologuard&utm_medium=referral&utm_campaign=find_location) ## Still need to complete your Cologuard test? We’re here to help. ### Learn how easy it is to use the Cologuard test Select Language: - English (US) - English (US) - Español (Spanish) - العربية (Arabic) - Français (French) - Kreyòl Ayisyen (Haitian Creole) - हिंदी (Hindi) - 한국어 (Korean) - 中文(繁體 ) Chinese (Traditional) - Portuguese - Русский (Russian) - Tagalog/Filipino - Tiếng Việt (Vietnamese) English (US) [Watch our how-to video](https://vimeo.com/1089083944) × Español (Spanish) [Watch our how-to video](https://vimeo.com/1059081415) × العربية (Arabic) [Watch our how-to video](https://vimeo.com/1059081577) × Français (French) [Watch our how-to video](https://vimeo.com/1059081572) × Kreyòl Ayisyen (Haitian Creole) [Watch our how-to video](https://vimeo.com/1059081383) × हिंदी (Hindi) [Watch our how-to video](https://vimeo.com/1059081385) × 한국어 (Korean) [Watch our how-to video](https://vimeo.com/1059081561) × 中文(繁體 ) Chinese (Traditional) [Watch our how-to video](https://vimeo.com/1059081563) × Portuguese [Watch our how-to video](https://vimeo.com/1059081658) × Русский (Russian) [Watch our how-to video](https://vimeo.com/1059081555) × Tagalog/Filipino [Watch our how-to video](https://vimeo.com/1059081547) × Tiếng Việt (Vietnamese) [Watch our how-to video](https://vimeo.com/1059081550) × ### Learn how to complete your Cologuard test [View instructions](https://www.cologuard.com/-/media/project/exactsciences/websites/cologuard-pattern-library/files/resources-and-support/14571_cg_english_quick_start_guide_lc_v1r4.pdf?rev=0a4d5b6f4d52408393c549f678a6a5cb&hash=FB327EAD21420462099DD44BD45C8CC7) ## Frequently asked questions [View all FAQs](https://www.cologuard.com/faq) ### What if I don’t have a permanent address? No problem. We need an address where you can receive the kit, but it doesn't need to be your permanent address. ### If I schedule a UPS pickup, do I need to be home? No. You don't need to be at home at the pickup time, but leave your Cologuard test box in a visible location, such as near your front door. ### What if I live in Puerto Rico or a US territory? Call us at [1-844-870-8870](tel:1-844-870-8870) and we'll be happy to help. ### What if I got urine in the collection container? It should be all right if a little urine gets into your collection container. Too much, though, could make the sample unusable. Recollect your sample if you think too much urine has gotten in. Here are a couple of tips: - Empty your bladder before collecting your sample - Try moving the container a little farther back under your toilet seat ### What if I see blood in my stool? Do not use the Cologuard test if you have blood in your stool due to actively bleeding hemorrhoids or a monthly period. That may cause a false positive result. ### What type of mobility is needed to complete my screening kit? To collect your sample, you’ll need to sit on a toilet to have a bowel movement. You’ll also need to be able to open and close all bottles and containers. If you typically need help with these activities, you may need help while collecting the sample. ***  ## Your care is our care From learning how to order your use-at-home collection kit, to shipping your sample to our lab for testing — we're here to support you every step of the way.  ### Information with just a few clicks Find helpful guides, videos, kit instructions, and more on our [Resources page](https://www.cologuard.com/resources).  ### Contact us We’re here to help — every day, 6 AM to 10 PM CT. Just give us a call at [\+1 844-870-8870](tel:1-844-870-8870). ### Helpful Links - [Contact Us](https://www.cologuard.com/contact) - [Check Your Results](https://patient.exactsciences.com/app/login) - [Behind the Screen Blog](https://www.cologuard.com/blog) ### Billing & Insurance - [Pay A Bill](https://www.cologuard.com/pay-bill) - [Insurance](https://www.cologuard.com/insurance) - [Appeal A Claim](https://www.cologuard.com/appeal)  - [About Exact Sciences](https://www.exactsciences.com/about) - [HIPAA Notice](https://www.exactlabs.com/quality-and-compliance/hipaa-compliance) - [Privacy Policy](https://www.exactsciences.com/privacy-policy) - [Terms of Use](https://www.cologuard.com/terms) - [Do Not Sell or Share My Personal Information](https://www.exactsciences.com/do-not-sell-my-info) #### Exact Sciences Corporation 5505 Endeavor Lane, Madison, WI 53719 - [Instagram](http://www.instagram.com/cologuard/) - [Youtube](https://www.youtube.com/channel/UCnFQBx65LmJiUr7fuD7h4Cw) - [Facebook](https://www.facebook.com/pages/Exact-Sciences/385857408151799) To report suspected Adverse Events or product problems, please contact the Exact Sciences Laboratories Customer Care Team at +1 844‑870‑8870. You can also contact the US Food and Drug Administration (FDA) directly at +1 800‑FDA‑1088 or visit [www.fda.gov/MedWatch](http://www.fda.gov/MedWatch). Cologuard, Cologuard Plus, and Exact Sciences are trademarks of Exact Sciences Corporation. © 2026 Exact Sciences Corporation. All rights reserved.

RETURNING YOUR COLOGUARD® KIT THROUGH UPS® ## Ship back your kit for swift results Once you’ve collected your sample and packed your Cologuard kit, ship it back to us through UPS using the included prepaid label. Choose the return option that works for you — pickup or drop-off — and that’s it. **Important:** Send back your Cologuard kit the same day you collect your sample, or the next day at the latest. To avoid shipping delays, it’s best not to use your kit on weekends and holidays. Once it arrives at our lab, results are typically available in 8 to 10 days. Can’t find your return instructions? We’ve got you. Select Language: - English (US) - English (US) - Español (Spanish) English (US) Español (Spanish)  Fill out a pickup form to have UPS come right to your door.  ## UPS drop-off Search for a UPS location near you. Still need to complete your Cologuard test? We’re here to help. Learn how easy it is to use the Cologuard test Select Language: - English (US) - English (US) - Español (Spanish) - العربية (Arabic) - Français (French) - Kreyòl Ayisyen (Haitian Creole) - हिंदी (Hindi) - 한국어 (Korean) - 中文(繁體 ) Chinese (Traditional) - Portuguese - Русский (Russian) - Tagalog/Filipino - Tiếng Việt (Vietnamese) English (US) Español (Spanish) العربية (Arabic) Français (French) Kreyòl Ayisyen (Haitian Creole) हिंदी (Hindi) 한국어 (Korean) 中文(繁體 ) Chinese (Traditional) Portuguese Русский (Russian) Tagalog/Filipino Tiếng Việt (Vietnamese) Learn how to complete your Cologuard test Frequently asked questions No problem. We need an address where you can receive the kit, but it doesn't need to be your permanent address. No. You don't need to be at home at the pickup time, but leave your Cologuard test box in a visible location, such as near your front door. It should be all right if a little urine gets into your collection container. Too much, though, could make the sample unusable. Recollect your sample if you think too much urine has gotten in. Here are a couple of tips: - Empty your bladder before collecting your sample - Try moving the container a little farther back under your toilet seat Do not use the Cologuard test if you have blood in your stool due to actively bleeding hemorrhoids or a monthly period. That may cause a false positive result. To collect your sample, you’ll need to sit on a toilet to have a bowel movement. You’ll also need to be able to open and close all bottles and containers. If you typically need help with these activities, you may need help while collecting the sample.