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[Skip to main content](https://www.brisbane.qld.gov.au/about-council/contact-council#main-content) Menu [Contact Council](https://www.brisbane.qld.gov.au/about-council/contact-council) Pay, report, apply 1. [Home](https://www.brisbane.qld.gov.au/) 2. [About Council](https://www.brisbane.qld.gov.au/about-council) # Contact Council A A A Share Link copied For enquiries, feedback or to report issues, there are various ways to contact Council. ## What would you like to do? - [Report an issue Find online forms to report issues, including road maintenance, safety hazards and unmaintained properties.](https://www.brisbane.qld.gov.au/online-services/report-an-issue) - [Make a complaint Make a complaint about a noise, nuisance or dispute that’s impacting you or your neighbourhood.](https://www.brisbane.qld.gov.au/about-council/contact-council/make-a-complaint) - [Dispute a fine Ask Council to review a parking or tolling fine, or an animal or environmental infringement you want to dispute.](https://www.brisbane.qld.gov.au/about-council/contact-council/dispute-a-fine) - [Community engagement Have your say on matters affecting your community and Brisbane’s future. Take part in surveys, workshops and forums.](https://www.brisbane.qld.gov.au/about-council/contact-council/community-engagement) - [Petitions Start, sign or submit a petition to bring your concerns to Council's attention.](https://www.brisbane.qld.gov.au/about-council/contact-council/petitions) - [Change your contact details Update details for your rate account, dog registration, library card or registered backflow prevention devices.](https://www.brisbane.qld.gov.au/online-services/council-services-and-requests/report-it-change-contact-details) - [Email Council Use this form to send general enquiries or feedback to Brisbane City Council.](https://www.brisbane.qld.gov.au/online-services/council-services-and-requests/email-council)  If your enquiry is urgent, phone Council on [07 3403 8888](tel:0734038888 "Council's phone number"). ## How to contact Council ### By phone Contact Council 24 hours a day, 7 days a week on [07 3403 8888](tel:0734038888 "Call Council"). Phone us for urgent issues such as: - lost animals - lost property - dangerous dogs - traffic light problems - public safety concerns. We aim to answer your call within 20 seconds. ### In person Talk to Council in person at [Council’s Customer Centres](https://www.brisbane.qld.gov.au/about-council/contact-council#Customer), which provide information and advice on a range of topics, including: - rates enquiries - animal registration - local laws and compliance - licensing, permits and applications - account payments (EFTPOS facilities available). ### By email You can email Council using the [online formopens in a new tab](https://www.brisbane.qld.gov.au/online-services/council-services-and-requests/email-council "Email Council form"). If you request a Council service, we’ll provide you a reference number and details of your request within 3-5 business days. If your request is complex or requires investigation, your email will be forwarded to the relevant business area to provide you with a written response within 30 days. ### By mail Mail your letter to Council at: Brisbane City Council GPO Box 1434 Brisbane Qld 4001 We aim to provide a full response to letters within 20 working days. ### By SMS Use your mobile device to report a problem that needs fixing in your street or neighbourhood. Take a photo and message details of the problem to Council on 0429 2 FIX IT ([0429 234 948](tel:0429234948 "Text Council phone number")). Make sure to include: - the location - your name. We aim to provide a reference number within 2 working days.  **Protecting your privacy is important to us** Collecting your personal information may be necessary to complete your request and improve our services. We manage all personal information in accordance with [Council's Privacy Policy](https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/privacy-and-legal "Privacy and your right to information page"). ## Find a Council Customer Centre Council staff can provide information and advice on topics including: - rates enquiries - animal registration - local laws and compliance - licensing, permits and applications - account payments (EFTPOS facilities available). Map Table [Skip map](https://www.brisbane.qld.gov.au/about-council/contact-council#skip-map) ## Additional services ### Relay and accessible services If you have a hearing impairment or speech impairment, contact Council on your preferred relay call option through the National Relay Service. [Learn moreopens in a new tab](https://www.accesshub.gov.au/about-the-nrs) ### Business Hotline Phone 133 BNE ([133 263](Tel:133263 "Business Hotline phone number")) 24 hours a day, 7 days a week, for information and advice on Council’s business services, including: - food licensing and food safety permits - advertising sign advice and permits - Council tenders and procurement - development applications. [Phone the Business Hotline](tel:133263) ### Media enquiries For media enquiries, please contact Council via [email](mailto:Media.Matters@brisbane.qld.gov.au "Email Council"). For all other queries, please phone [07 3403 8888](tel:0734038888 "Contact Council"). University or school students are encouraged to source information for assignments from our website. [Phone mediaopens in a new tab](tel:0403041510) ## Helpful links - [What’s near me Enter your location to explore parks and recreation, community facilities and Council services in your area. ](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates/whats-near-me) - [Council projects​ Explore the upgrades and projects improving Brisbane’s roads, bikeways, venues, neighbourhoods and natural areas. ](https://www.brisbane.qld.gov.au/about-council/council-projects) - [What's on Discover things to see and do in Brisbane, including festivals, workshops, markets and family events. ](https://www.brisbane.qld.gov.au/events-arts-and-culture/what-s-on-in-brisbane) Back to top Was this page useful? Yes No Want to know what's happening around Brisbane? [ Keep me in the loop](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates/subscribe-to-council-newsletters)   Brisbane City Council acknowledges this Country and its Traditional Custodians. We pay our respects to the Elders, those who have passed into the Dreaming; those here today; those of tomorrow. ##### Translate this website Menu - [Online services](https://www.brisbane.qld.gov.au/online-services) - [Animals and pets](https://www.brisbane.qld.gov.au/animals-and-pets) - [Bins, waste and recycling](https://www.brisbane.qld.gov.au/bins-waste-and-recycling) - [Building and planning](https://www.brisbane.qld.gov.au/building-and-planning) - [Business](https://www.brisbane.qld.gov.au/business) - [Community support and safety](https://www.brisbane.qld.gov.au/community-support-and-safety) - [Environment and water](https://www.brisbane.qld.gov.au/environment-and-water) - [Events, arts and culture](https://www.brisbane.qld.gov.au/events-arts-and-culture) - [Laws and permits](https://www.brisbane.qld.gov.au/laws-and-permits) - [Libraries, venues and facilities](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities) - [Parks and recreation](https://www.brisbane.qld.gov.au/parks-and-recreation) - [Transport and parking](https://www.brisbane.qld.gov.au/transport-and-parking) - [About Council](https://www.brisbane.qld.gov.au/about-council) See also - [Pay, report, apply](https://www.brisbane.qld.gov.au/online-services) - [What’s near me](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates/whats-near-me) - [News](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates) - [Events](https://www.brisbane.qld.gov.au/events-arts-and-culture/what-s-on-in-brisbane/event-search) - [Libraries](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities/libraries) - [Council jobs](https://www.livehire.com/careers/brisbanecitycouncil/jobs) Contact - [Contact Council](https://www.brisbane.qld.gov.au/about-council/contact-council) - Phone [07 3403 8888](tel:07%203403%208888) - Interpreter Service [13 14 50](tel:13%2014%2050) - In Person [Find a Customer Centre near you](https://www.brisbane.qld.gov.au/about-council/contact-council) - [](https://www.facebook.com/BrisbaneCityCouncil/) [](https://www.instagram.com/brisbanecitycouncil/) [](https://x.com/brisbanecityqld) [](https://www.linkedin.com/company/brisbane-city-council/) Menu - [Online services](https://www.brisbane.qld.gov.au/online-services) - [Animals and pets](https://www.brisbane.qld.gov.au/animals-and-pets) - [Bins, waste and recycling](https://www.brisbane.qld.gov.au/bins-waste-and-recycling) - [Building and planning](https://www.brisbane.qld.gov.au/building-and-planning) - [Business](https://www.brisbane.qld.gov.au/business) - [Community support and safety](https://www.brisbane.qld.gov.au/community-support-and-safety) - [Environment and water](https://www.brisbane.qld.gov.au/environment-and-water) - [Events, arts and culture](https://www.brisbane.qld.gov.au/events-arts-and-culture) - [Laws and permits](https://www.brisbane.qld.gov.au/laws-and-permits) - [Libraries, venues and facilities](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities) - [Parks and recreation](https://www.brisbane.qld.gov.au/parks-and-recreation) - [Transport and parking](https://www.brisbane.qld.gov.au/transport-and-parking) - [About Council](https://www.brisbane.qld.gov.au/about-council) See also - [Pay, report, apply](https://www.brisbane.qld.gov.au/online-services) - [What’s near me](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates/whats-near-me) - [News](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates) - [Events](https://www.brisbane.qld.gov.au/events-arts-and-culture/what-s-on-in-brisbane/event-search) - [Libraries](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities/libraries) - [Council jobs](https://www.livehire.com/careers/brisbanecitycouncil/jobs) Contact - [Contact Council](https://www.brisbane.qld.gov.au/about-council/contact-council) - Phone [07 3403 8888](tel:07%203403%208888) - Interpreter Service [13 14 50](tel:13%2014%2050) - In Person [Find a Customer Centre near you](https://www.brisbane.qld.gov.au/about-council/contact-council) - [](https://www.facebook.com/BrisbaneCityCouncil/) [](https://www.instagram.com/brisbanecitycouncil/) [](https://x.com/brisbanecityqld) [](https://www.linkedin.com/company/brisbane-city-council/) - [Sitemap](https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/sitemap) - [Employee access](https://www.brisbane.qld.gov.au/about-council/employee-access) - [Accessibility information](https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/accessibility-statement-and-information) - [Privacy & legal information](https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/privacy-and-legal) © Brisbane City Council 2026 

  Brisbane City Council acknowledges this Country and its Traditional Custodians. We pay our respects to the Elders, those who have passed into the Dreaming; those here today; those of tomorrow. ##### Translate this website Menu - [Online services](https://www.brisbane.qld.gov.au/online-services) - [Animals and pets](https://www.brisbane.qld.gov.au/animals-and-pets) - [Bins, waste and recycling](https://www.brisbane.qld.gov.au/bins-waste-and-recycling) - [Building and planning](https://www.brisbane.qld.gov.au/building-and-planning) - [Business](https://www.brisbane.qld.gov.au/business) - [Community support and safety](https://www.brisbane.qld.gov.au/community-support-and-safety) - [Environment and water](https://www.brisbane.qld.gov.au/environment-and-water) - [Events, arts and culture](https://www.brisbane.qld.gov.au/events-arts-and-culture) - [Laws and permits](https://www.brisbane.qld.gov.au/laws-and-permits) - [Libraries, venues and facilities](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities) - [Parks and recreation](https://www.brisbane.qld.gov.au/parks-and-recreation) - [Transport and parking](https://www.brisbane.qld.gov.au/transport-and-parking) - [About Council](https://www.brisbane.qld.gov.au/about-council) See also - [Pay, report, apply](https://www.brisbane.qld.gov.au/online-services) - [What’s near me](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates/whats-near-me) - [News](https://www.brisbane.qld.gov.au/about-council/news-and-community-updates) - [Events](https://www.brisbane.qld.gov.au/events-arts-and-culture/what-s-on-in-brisbane/event-search) - [Libraries](https://www.brisbane.qld.gov.au/libraries-venues-and-facilities/libraries) - [Council jobs](https://www.livehire.com/careers/brisbanecitycouncil/jobs) Contact - [Contact Council](https://www.brisbane.qld.gov.au/about-council/contact-council) - Phone [07 3403 8888](tel:07%203403%208888) - Interpreter Service [13 14 50](tel:13%2014%2050) - In Person [Find a Customer Centre near you](https://www.brisbane.qld.gov.au/about-council/contact-council) Menu See also Contact - [Contact Council](https://www.brisbane.qld.gov.au/about-council/contact-council) - Phone [07 3403 8888](tel:07%203403%208888) - Interpreter Service [13 14 50](tel:13%2014%2050) - In Person [Find a Customer Centre near you](https://www.brisbane.qld.gov.au/about-council/contact-council)