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PropertyValue
URLhttps://www.benton.org/headlines/consumer-protection
Last Crawled2026-04-07 09:57:00 (7 days ago)
First Indexed2026-03-04 21:41:32 (1 month ago)
HTTP Status Code200
Meta TitleConsumer Protection | Benton Institute for Broadband & Society
Meta DescriptionProtecting consumers is central to the Federal Communications Commission’s Build America Agenda. And given that we are in the midst of National Consumer Protection Week, we thought the March meeting would be a particularly opportune time to advance several items designed to benefit you, the consumer. That is why we will be voting to improve the customer experience at call
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Boilerpipe Text
March 4, 2026 Protecting consumers is central to the Federal Communications Commission’s Build America Agenda. And given that we are in the midst of National Consumer Protection Week, we thought the March meeting would be a particularly opportune time to advance several items designed to benefit you, the consumer. That is why we will be voting to improve the customer experience at call centers, accelerate the upgrade to modern network infrastructure, and further crack down on illegal robocalls. We’re moving forward with an agenda that puts American consumers first—improving service, protecting public dollars, and modernizing the rules that stand in the way of progress. The FCC will vote on proposals to: improve the customer service at call centers by encouraging onshoring and strengthening accountability, expand certification and disclosure requirements to all providers that receive numbering resources, reduce outdated regulatory burdens that force providers to maintain aging networks, bring greater spectrum abundance to emergent space missions, strengthen oversight of critical communications programs like the Universal Service Fund and Telecommunications Relay Services, update broadcast regulations, and  rescind obsolete provisions relating to the FCC’s Office of Economics and Analytics and the agency’s Office of International Affairs, cutting unnecessary regulatory burdens so licensees can move faster and focus on modern network deployment. Consumer Protection
Markdown
[Skip to main content](https://www.benton.org/headlines/consumer-protection#main-content) [![Home](https://www.benton.org/sites/default/files/benton-logo-full_2.png)](https://www.benton.org/ "Home") ![Benton Foundation](https://www.benton.org/sites/all/themes/benton_foundation/images/fixed-nav-logo.png) ## Benton - [About](https://www.benton.org/about-benton) - [About Benton](https://www.benton.org/about-benton) - [Organization Timeline](https://www.benton.org/our-story) - [40th Anniversary](https://www.benton.org/40th-anniversary-celebration) - [Press Room](https://www.benton.org/press-room) - [Collaborations](https://www.benton.org/collaborations) - [People](https://www.benton.org/who-we-are) - [Staff](https://www.benton.org/who-we-are) - [Board](https://www.benton.org/who-we-are#board) - [Experts](https://www.benton.org/experts) - [Headlines](https://www.benton.org/headlines) - [Latest News](https://www.benton.org/headlines) - [Today's Newsletter](https://www.benton.org/todays-newsletter) - [Archives](https://www.benton.org/daily-digest-archive) - [Events](https://www.benton.org/events) - [Upcoming](https://www.benton.org/events#all-events) - [This Week](https://www.benton.org/events#upcoming-events) - [Publications](https://www.benton.org/publications) - [Weekly Digest](https://www.benton.org/benton-weekly-digest) - [Digital Beat](https://www.benton.org/digital-beat) - [Digital Divide Diaries](https://www.benton.org/digital-divide-diaries) - [Illinois Broadband Connections](https://www.benton.org/illinois-broadband-connections-newsletter) - [Reports](https://www.benton.org/publications/reports) - [Research in Action](https://www.benton.org/research-in-action) - [Human Infrastructure of Broadband](https://www.benton.org/human-infrastructure-broadband) - [Understanding Broadband Affordability](https://www.benton.org/understanding-broadband-affordability) - [Opportunity Fund Fellowship](https://www.benton.org/opportunity-fund) - [Policy in Practice](https://www.benton.org/broadband-breakthrough) - [Broadband Breakthrough](https://www.benton.org/broadband-breakthrough) - [Accelerate](https://www.benton.org/publications/Accelerate) - [Pathways to Digital Equity](https://www.benton.org/publications/Pathways) ## Search Toggle navigation ## Benton - [About](https://www.benton.org/about-benton) - [About Benton](https://www.benton.org/about-benton) - [Organization Timeline](https://www.benton.org/our-story) - [40th Anniversary](https://www.benton.org/40th-anniversary-celebration) - [Press Room](https://www.benton.org/press-room) - [Collaborations](https://www.benton.org/collaborations) - [People](https://www.benton.org/who-we-are) - [Staff](https://www.benton.org/who-we-are) - [Board](https://www.benton.org/who-we-are#board) - [Experts](https://www.benton.org/experts) ## Daily Digest - [Headlines](https://www.benton.org/headlines) - [Latest News](https://www.benton.org/headlines) - [Today's Newsletter](https://www.benton.org/todays-newsletter) - [Archives](https://www.benton.org/daily-digest-archive) - [Events](https://www.benton.org/events) - [Upcoming](https://www.benton.org/events#all-events) - [This Week](https://www.benton.org/events#upcoming-events) - [Publications](https://www.benton.org/publications) - [Weekly Digest](https://www.benton.org/benton-weekly-digest) - [Digital Beat](https://www.benton.org/digital-beat) - [Digital Divide Diaries](https://www.benton.org/digital-divide-diaries) - [Illinois Broadband Connections](https://www.benton.org/illinois-broadband-connections-newsletter) - [Reports](https://www.benton.org/publications/reports) ## Analysis - [Analysis](https://www.benton.org/digital-beat) - [Digital Beat](https://www.benton.org/digital-beat) - [Weekly Digest](https://www.benton.org/benton-weekly-digest) - [Publications](https://www.benton.org/publications) - [Digital Divide Diaries](https://www.benton.org/digital-divide-diaries) - [Issues](https://www.benton.org/issues) - [ACP Tool](https://www.benton.org/acp_tool) [Subscribe](https://www.benton.org/user/register "Subscribe to Benton") - [Contact](https://www.benton.org/contact-us) - [Log In](https://www.benton.org/user/login) # Consumer Protection March 4, 2026 Source [Federal Communications Commission](https://www.benton.org/source/federal-communications-commission) Author [FCC Chairman Brendan Carr](https://www.benton.org/author/fcc-chairman-brendan-carr) Coverage Type [Press Release](https://www.benton.org/coverage-type/press-release) Protecting consumers is central to the Federal Communications Commission’s Build America Agenda. And given that we are in the midst of National Consumer Protection Week, we thought the March meeting would be a particularly opportune time to advance several items designed to benefit you, the consumer. That is why we will be voting to improve the customer experience at call centers, accelerate the upgrade to modern network infrastructure, and further crack down on illegal robocalls. We’re moving forward with an agenda that puts American consumers first—improving service, protecting public dollars, and modernizing the rules that stand in the way of progress. The FCC will vote on proposals to: - improve the customer service at call centers by encouraging onshoring and strengthening accountability, - expand certification and disclosure requirements to all providers that receive numbering resources, - reduce outdated regulatory burdens that force providers to maintain aging networks, - bring greater spectrum abundance to emergent space missions, - strengthen oversight of critical communications programs like the Universal Service Fund and Telecommunications Relay Services, - update broadcast regulations, and - rescind obsolete provisions relating to the FCC’s Office of Economics and Analytics and the agency’s Office of International Affairs, cutting unnecessary regulatory burdens so licensees can move faster and focus on modern network deployment. *** [Consumer Protection](https://www.fcc.gov/news-events/blog/2026/03/04/consumer-protection) *** #### Topics [Agenda](https://www.benton.org/topic/agenda) [Upcoming event](https://www.benton.org/topic/upcoming-event) [Federal Agency](https://www.benton.org/topic/federal-agency) [Federal Communications Commission](https://www.benton.org/topic/federal-communications-commission) [Internet/Broadband](https://www.benton.org/topic/internetbroadband) [Level of Government](https://www.benton.org/topic/level-government) [Federal](https://www.benton.org/topic/federal) [Telecommunication](https://www.benton.org/topic/telecommunication) [PSTN-to-IP transition](https://www.benton.org/topic/pstn-ip-transition) #### Related Headlines - [FCC Seeks Comment on The State of Competition in the Communications Marketplace](https://www.benton.org/headlines/fcc-seeks-comment-state-competition-communications-marketplace-1) - [U.S. Government Seeks to Limit Access to Iran Satellite Imagery](https://www.benton.org/headlines/us-government-seeks-limit-access-iran-satellite-imagery) - [Trump’s partisan AI pitch stalls on the Hill](https://www.benton.org/headlines/trump%E2%80%99s-partisan-ai-pitch-stalls-hill) - [FY 2027 Congressional Budget Justification](https://www.benton.org/headlines/fy-2027-congressional-budget-justification) - [The fight on the right over AI](https://www.benton.org/headlines/fight-right-over-ai) ![](https://www.benton.org/headlines/sites/all/themes/benton_foundation/images/benton-logo-full.png) [Subscribe](https://www.benton.org/user/register "Subscribe to Benton") **CONTACT** Benton Institute for Broadband & Society 1041 Ridge Rd, Unit 214 Wilmette, IL 60091 847-220-4531 [Contact Us](https://www.benton.org/contact-us) - [Log In](https://www.benton.org/user/login) - [Terms & Conditions](https://www.benton.org/terms-and-conditions) - [Accessibility Statement](https://www.benton.org/accessibility) - [Privacy Statement](https://www.benton.org/privacy) - [Press Room](https://www.benton.org/press-room) © 1994-2026 Benton Institute for Broadband & Society. All Rights Reserved. ![](https://px.ads.linkedin.com/collect/?pid=1458260&fmt=gif)
Readable Markdown
March 4, 2026 Protecting consumers is central to the Federal Communications Commission’s Build America Agenda. And given that we are in the midst of National Consumer Protection Week, we thought the March meeting would be a particularly opportune time to advance several items designed to benefit you, the consumer. That is why we will be voting to improve the customer experience at call centers, accelerate the upgrade to modern network infrastructure, and further crack down on illegal robocalls. We’re moving forward with an agenda that puts American consumers first—improving service, protecting public dollars, and modernizing the rules that stand in the way of progress. The FCC will vote on proposals to: - improve the customer service at call centers by encouraging onshoring and strengthening accountability, - expand certification and disclosure requirements to all providers that receive numbering resources, - reduce outdated regulatory burdens that force providers to maintain aging networks, - bring greater spectrum abundance to emergent space missions, - strengthen oversight of critical communications programs like the Universal Service Fund and Telecommunications Relay Services, - update broadcast regulations, and - rescind obsolete provisions relating to the FCC’s Office of Economics and Analytics and the agency’s Office of International Affairs, cutting unnecessary regulatory burdens so licensees can move faster and focus on modern network deployment. *** [Consumer Protection](https://www.fcc.gov/news-events/blog/2026/03/04/consumer-protection) ***
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