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Our policyholders receive comprehensive protection including a defense reimbursement limit of \$5,000 for licensing board complaints free of charge and NO annual aggregate limit and an option to increase the limit up to \$150,000. We are one of the largest Program Administrators of professional liability insurance in the United States and have been protecting Mental Health Counselors for over 30 years. Policies are tailored to the way you practice; professionals who are full-time or part-time, self-employed or exclusively employed and we insure individuals, groups and students. We have earned an outstanding reputation for exceptional customer service, just ask your colleagues\! ##### Coverage Features **PROGRAM BENEFITS AND HIGHLIGHTS** • Defense Expenses related to Licensing Board Hearings and Other Proceedings: Limit of \$5000 per proceeding is included with NO annual aggregate; optional increase of defense expense limit is available up to \$150,000 (Maryland Residents require a separate policy for this coverage) • First Party Assault and Battery Coverage: Reimbursement up to \$25,000 in medical expenses related to injuries and/or personal property damage caused by a patient or client • Medical Payments Coverage: Limit of \$100,000 for Medical Payments to a patient or client arising from bodily injury on your business premises • Emergency Aid Coverage: Reimbursement to you up to \$15,000 for costs and expenses for medical supplies and lost earnings up to \$100 due to the provision of volunteer emergency treatment or services • Fire Legal Liability Coverage: \$150,000 liability limit for fire damage to third party property • Premises Liability: Bodily Injury Coverage and/or Damage to property of patients on your primary office locations(s) with no additional cost • Information Privacy Coverage (HIPAA): Up to \$25,000 defense provided for Federal and state regulators who investigate you for violations of privacy protections statutes (where allowed by law) • Subpoena for Records: Limit of \$5,000 per proceeding with NO annual aggregate (higher limits are available up to \$150,000) • Insurer will pay the Insured up to \$1,000 per day for loss of earnings, if the Insured is unable to render Professional Services while assisting in the defense of a covered Claim • Limits up to \$2 million per occurrence/\$4 million per policy year: “Prior Acts” coverage is available; therefore, it is not necessary to purchase tail coverage to change to our policy • No Surcharge for Claims and there is No Deductible • Individual, group and corporate coverage • Broad coverage at affordable rates includes Personal and Advertising Injury Coverage, Publishing of articles or books and broadcasting activities, Tele-therapy Coverage and Forensic Practice Coverage • Coverage for Peer Review and Utilization Review Activities • Payment of Defense Expenses is in addition to the Limit of Liability for Professional and General Business Liability Coverages • Insuring company has an A.M. Best rating of “A” with strong financial stability • Online credit card processing and confirmation is available same day in most cases • Experienced claims professionals and knowledgeable customer service representatives are easily accessible by telephone **RISK MANAGEMENT SERVICES** • Risk Management Consultation Services are accessible for our policyholders with experienced and professional risk managers, on a variety of topics, such as record requests/retention, privacy questions and other risk related issues • Discounted online Risk Management Courses with [BehavioralHealth](https://behavioralhealthce.com/), [Zurinstitute](https://www.zurinstitute.com/course/american-professional-agency/) and [Telehealth](https://telehealth.org/american-2/). **PREMIUM DISCOUNTS** • 35% Part Time Discount is available for up to 20 client hours a week – employment can be excluded • 5% Risk Management Discount for 3 hours of pre-qualified Risk Management Courses (Above Coverage Features and Discounts are subject to individual state approval and underwriting requirements) ##### Discounts Our Mental Health Counselor’s program offers coverage to individuals who hold degrees in a wide variety of modalities. Discounts are available to you, providing you meet the requirements. Please contact our customer service department if you have questions about discount qualifications. ##### **35% Discount** A 35% discount is available if you are Part-Time (20 hours or less a week). [](https://www.zurinstitute.com/american-professional-agency/) **10% Discount** [**Telebehavioral Health** **Institute (TBHI)**](https://telehealth.org/american-2/) 10% Diiscount for APA, Inc. Policyholders American Professional Agency partnered with [Telebehavioral Health Institute (TBHI)](https://telehealth.org/american-2/) to bring our policyholders a 10% discount on Telehealth Micro Certification packages. [](https://telehealth.org/american-2/) **5% Discount** [**Behavioral Health CE**](http://www.behavioralhealthce.com/ "behavioralhealthce.com") You can now save 5% on your insurance premium by taking online risk management courses. To assist you in obtaining your premium discount, we have negotiated a special benefit exclusive to our clients. APA, Inc. Policyholders receive an unlimited 10% discount on all courses taken at BehavioralHealthCE.com. Simply obtain the current discount code in your renewal packet or contact APA, Inc. or BHCE. All BehavioralHealthCE.com courses are completed online. Unlike other CE providers, all BHCE courses can be viewed for free prior to purchasing your CE credits, so your satisfaction is guaranteed\! ##### FAQs Who is eligible to purchase the Mental Health Counselors and Marriage and Family Therapists Professional Liability Insurance? There is no membership requirement to purchase the professional liability insurance. You are eligible if you hold a minimum of a bachelors degree in the field of mental health, providing that you have supervision by a masters level mental health professional, or if you hold a masters degree or above. Who provides the insurance coverage? American Professional Agency, Inc. is the Program Administer for the Mental Health and Marriage and Family Therapists Professional Liability Insurance program. The program is underwritten by Allied World Insurance Company, a member company of Allied World Assurance Company Holdings, GmbH, a Fairfax Company (“Allied World”). Does the Mental Health Counselors and Marriage and Family Therapist Professional Liability Insurance policy have a deductible? No, there is no deductible applied should a claim arise. What is Claims-Made coverage? A claims-made policy will provide professional liability coverage for you for incidents that happen between the effective date and the expiration date of your policy, the claim must be reported while the policy is in force. An Extended Reporting Period Endorsement, or “tail”, is necessary to protect against claims presented after the policy expires. What is an Extended Reporting Period Endorsement or a “tail”? An Extended Reporting Period Endorsement (ERP) or “tail” allows you to terminate your policy, and still have coverage for future claims that are made based on events that occurred during the time period your policy was in force. The (ERP) is only available when the policy is terminated and it may be obtained for a charge. If you become permanently disabled, or in the event of your death or if you permanently retire, are 55 years or older and have held the policy for 5 years or more the “tail” is offered to you free of charge. Why do my premium rates increase every year? Claims-made liability insurance has small stepped increases during the early years for each individual insured on the policy. Your rates increase for 5 years and then level off or mature. You should not expect additional rate increases on a mature claims-made policy unless you make changes to the policy. How much insurance do I need? Some states may require that you carry a minimum amount of coverage so it may be best that you check with your state licensing or regulatory board. You may also find that most managed-care entities, hospitals, and facilities require you to carry a minimum limit of \$1,000,000 per incident and \$3,000,000 aggregate. A limit of liability as high as \$2,000,000 per claim/ \$4,000,000 aggregate is available (unless a higher limit is required by your state). Do you offer a reduced premium rate if I work part-time? Yes, provided your total working hours in all positions including your W2-form employment do not exceed 20 hours a week. You may exclude your activities as a W2 employee to obtain the part-time rate. The rates are available on this page. Do you offer a reduced premium rate if I am exclusively employed? Yes, you will pay less if you are only work as a W2-form employee. The rates are available on our website www.AmericanProfessional.com. Will this policy provide coverage if I am an independent contractor or provide volunteer services? Yes, the policy can be tailored to the way you practice, however you would not be eligible for the exclusively employed rate. Both part-time and full-time rates are available; the rates are available on our this page. Do you offer coverage for corporations and groups? Yes, please call our office at (800) 421-6694 (ext. 2312) to discuss this type of coverage and to obtain a quote. Is there any licensing board hearings or other related proceedings? Yes, there is a \$5000.00 defense reimbursement limit per incident included in the policy; higher limits up to \$150,000 are available at an additional charge. You may select the higher limits when you apply or make the change at a later date, at which time you may contact our office ate (800) 421-6694 Ext.2312 to obtain the form and cost. Is there any coverage for information privacy violations (HIPAA)? Yes, there is Information Privacy Coverage included in the policy with defense limits up to \$25,000 for federal and state regulators who investigate you for violations of the privacy protections statute (where allowed by law). Does this policy provide coverage for my premises like “slip and fall”? Premises liability coverage is included in the policy. This coverage is for bodily injury and/or damage to property of patients on your primary location(s). To review the policy, please scroll down to the section named “Policies”. You can find specific information on pahe 1 of the contract uner: **I. INSURING AGREEMENTS** **B.General Business Liability** Additional information on Fire Legal Liability, Medical Payments coverage and other coverages included in the Social Workers Professional Liability insurance are explained in the Policy Contract. If you prefer to speak with a representative please contact American Professional Agency, Inc. at (800) 421-6694 Ext.2312 or (631)691-6400 Ext.2312 for assistance. Are there other benefits on the policy that would be interest to me? There is First Party Assault and Battery Coverage reimbursement up to \$25,000 in medical expenses related to injuries and/or personal property damage caused by a patient or client. Please consult our policy for a full description of the coverage and benefits included going to the “Policies” section on this page. Are there consultative resources available if I have a question? Yes, risk management consultative services are accessible to our policyholders for a variety of topics such as record requests/retention, privacy questions and other risk related issues. To contact our knowledgeable risk managers please call (800) 897-0033. What happens if I need to change my policy before the renewal date? Please contact American Professional Agency at (800) 421-6694 Ext.2312 or (631)691-6400 Ext.2312 for assistance or you may email us at mentalhealth@americanprofessional.com or you may also [fax](https://www.americanprofessional.com/contact-us/) it. Are there any discounts available other than part-time and exclusively employed coverage? Yes, there is a 5% risk management discount that you may be eligible for if the course(s) meet certain criteria. Where do I get an application? You may obtain an application by going to the “Applications” section, then download and print the application which can be scanned to [mentalhealth@americanprofessional.com](mailto:mentalhealth@americanprofessional.com) or [faxed](https://www.americanprofessional.com/contact-us/). You may also contact out office via email or call (800) 421-6694 Ext.2312 and we will mail or email you the form. Where do I mail my application and/or check? The fastest way to apply is online. If you are sending a paper application the fastest method is to download and print an application and scan to [mentalhealth@americanprofessional.com](mailto:mentalhealth@americanprofessional.com) or [FAX](https://www.americanprofessional.com/contact-us/); we will then set up a payment by credit card and send an email with instructions to make your payment. You may also use an online check. If you prefer to mail the application and a check (payable to the American Professional Agency, Inc) send it to: American Professional Agency, Inc. Attn: Mental Health Department 95 Broadway Amityville, NY 11701 Who can I call if I have additional questions? Our knowledgeable representatives are available and happy to assist you. Please call our switchboard at 800-421-6694 (Ext.2312) or 631-691-6400 (Ext. 2312), send an email to [mentalhealth@americanprofessional.com](mailto:mentalhealth@americanprofessional.com) or send a [fax](https://www.americanprofessional.com/contact-us/). ##### Applications - [Online New Application](https://www2.americanprofessional.com/presto/presto?lnknbr=28&layout=mobile&lib=APALIBR1&pgm=APPMHCNCL3&sc=1) - [New Application](https://www.americanprofessional.com/wp-content/uploads/MH_NEW_XX.pdf?x21833) - [Alaska New Application](https://www.americanprofessional.com/wp-content/uploads/MH_NEW_AK.pdf?x21833) - [Arkansas New Application](https://www.americanprofessional.com/wp-content/uploads/MH_NEW_AR.pdf?x21833) - [Maine New Application](https://www.americanprofessional.com/wp-content/uploads/MH_NEW_ME.pdf?x21833) - [Renewal Application](https://www.americanprofessional.com/wp-content/uploads/MH_RNW_XX.pdf?x21833) - [Alaska Renewal Application](https://www.americanprofessional.com/wp-content/uploads/MH_RNW_AK.pdf?x21833) - [Arkansas Renewal Application](https://www.americanprofessional.com/wp-content/uploads/MH_RNW_AR.pdf?x21833) - [Maine Renewal Application](https://www.americanprofessional.com/wp-content/uploads/MH_RNW_ME.pdf?x21833) ##### Policies - [Policy Contract](https://www.americanprofessional.com/wp-content/uploads/MH_CNT_XX.pdf?x21833) - [Alaska Policy Contract](https://www.americanprofessional.com/wp-content/uploads/MH_CNT_AK.pdf?x21833) - [Arkansas Policy Contract](https://www.americanprofessional.com/wp-content/uploads/MH_CNT_AR.pdf?x21833) - [Cyber Suite Policy Contract](https://www.americanprofessional.com/wp-content/uploads/AWMH-CyberSuite-Full-Contract.pdf?x21833) - [New York Cyber Suite Policy Contract](https://www.americanprofessional.com/wp-content/uploads/NY-Cyber-Suite-Full-Contract.pdf?x21833) ##### Cyber Coverage ### Cyber and Security Coverages For Mental Health Professionals Mental Health Professionals who maintain confidential patient/employee information have a responsibility to safeguard that data. With data breaches and cyber attacks becoming increasingly common, having the right cyber protection in place is critical. We offer Cyber Suite 2.0, a comprehensive coverage endorsement with multiple layers of insurance defense against the complex, ever-evolving cyber risks that Mental Health Professionals face every day. [Cyber 2.0 Coverage Information Brochure](https://www.americanprofessional.com/wp-content/uploads/AW-RM-APA-Cyber-Mental-Health_0425.pdf?x21833) ### Highlights of the Endorsement ### Coverage: • Data compromise response expense – provides the resources to respond to a breach of personal information. • Computer attack – provides resources to respond to a computer attack. • Cyber extortion – responds to an extortion threat. • Data compromise liability – provides defense and settlement costs in the event of a suit related to a breach of personal information. • Network security liability – provides defense and settlement costs in the event of a suit alleging that a system security failure on the part of the insured caused damage to a third party. • Electronic media liability – provides defense and settlement costs in the event of a suit alleging that the insured infringed on a copyright or trademark, defamed a person or organization, or violated a person’s right to privacy. • Identity recovery – provides owners of the insured practice with case management service and financial resources to recover control of their identities after an identity theft. ### Risk Management: Access to eRiskHub®, a risk management portal designed to help Mental Health Professionals prepare and respond effectively to data breach and cyber attacks. ### Other Services: • Access to My Tech Support helpline which offers FREE computer diagnostics by phone and competitive rates for virus removal, technical assistance, and related digital security services. • Access to Pre-Incident Cyber Risk Management consulting services with an approved attorney or cyber security vendor. • Access to experts in recovering from cyber extortion and data breaches. • Process to request case management services and submit expense reimbursement claims. ### Claims: Managed by experienced and dedicated cyber claim specialists with industry knowledge. ### Eligibility: Available as a coverage endorsement to new and renewing American Professional Agency Mental Health insureds. Available in most states on an admitted basis. ### Limits and Cost: • Only \$399 for an aggregate Limit of \$100,000. ***(Specific terms and conditions may vary by state)*** • Sublimits and/or a \$1,000 deductible for certain coverages may apply. • Higher limits/options available. *Please contact American Professional Agency* *at [mentalhealth@americanprofessional.com](mailto:mentalhealth@americanprofessional.com) or* *800-421-6694 (x2312) to learn more about our* *comprehensive cyber coverage endorsement.* ### Other professionals are saying... - I am writing to inform you that your associate, Heather, provided me with exceptional customer service. She guided me in filling out my application and provided support every step of the way. She was patient, kind, and informative. She was able to answer all my questions without hesitation. It is rare that customer service of this level is provided this day and age. Hence, I wanted to reach out and make sure that Heather was recognized. Thank you – Danielle K. Hankins - I am so grateful to be insured with you. I was so upset with myself for not setting myself a reminder to pay my bill with you. I am so thankful for how easy it is to contact a person at your organization, for how kind you all have been, and your promptness. So thankful\! – E. Baxter, LMHC, M.Div., MAC Clinical Supervisor - The customer service I receive from APA is phenomenal. They are patient, kind, and incredibly knowledgeable. Most importantly, they communicate important details in a clear, comprehensive manner. They understand the role of the school psychologist and the issues we often face. Knowing that I am with APA, means knowing I have an advocate who supports my work. – Andrew Shanock, PhD, NCSP - Thank you for your always stellar profession-ism. You are the only agency I look forward to speaking with every year because your staff is always positive, thorough and you get the job done. – Jane Bodine, LCPC - I want to thank you for the years of excellent service that I have received from you. Twice I have needed to call upon you for legal issues in my practice, and in both cases, I was given excellent advice and service. The first lawyer I worked with was especially professional and helpful. – Carol Arvin, LMHC - The customer service representative took the time to fully engage with this client. She was attentive to my needs. She demonstrated active listening skills, empathetic listening skills, as well as consistently seeking adequate clarification skills. In doing so, she provided this veteran with excellent customer service. – Brittany England - My name is Patty Meek; I am a school psychologist in private practice and have professional coverage through American Professional Agency, Inc. I operate in the same fast-paced, sometimes seemingly insane world that most of us live in, and the people at American Professional Agency have, for years, always provided a breath of fresh air. Guess what? They answer the phones. They seem genuinely happy with their jobs and their days, and they seem to like each other. And when I have a question, I get help immediately. It’s hard to believe a business like this still exists, but it does! I cannot recommend American Professional Agency highly enough. – Patty Meek, Ph.D. - I have been a customer of Allied for many years and have consistently experienced some of the best customer service I have encountered. All my requests or questions, whether on the phone or in writing, are dealt with promptly, politely and professionally. Even better everyone I talk to on the phone is kind, friendly and helpful. It is a pleasure dealing with a company – I am consistently impressed with your service. Thank you. – Catherine Christo - Thank you for your excellent service and kindness – as always. Between your company and my Attorney, I am pleased with the process and outcome. – Roger C. Rinn, Ph. D - Thanks! Just a quick note to let you know I notice and appreciate your assistance and responsiveness! A very pleasant experience in this day and age of cookie-cutter customer service. – Steven I. Altchuler - I am proud to say I have been covered by APA, Inc. for 9 years. They are always available to answer questions, even about the mere specter of liability. I know I can trust them with my practice. – Jennifer Palmer #### Telebehavioral Health Institue [](https://telehealth.org/american/) ### Let's Talk. Get in touch with coverage specialists in your field. ### [Call (800) 421-6694](tel:800-421-6694) ### Call (800) 421-6694 ### [Email a Specialist](mailto:mentalhealth@americanprofessional.com) American Professional Agency is committed to providing you with current and competitive policies, prices and professional liability news. Feel free to contact us regarding any concerns or needs that you may have with your existing policy or the purchase of a new policy. #### Hours of Operation Monday through Friday, 9:00 am – 5:00 pm Eastern Time Summer Hours: 8:30 am – 4:30 pm Eastern Time (Memorial day through Labor Day) #### Mailing Address American Professional Agency, Inc. 95 Broadway Amityville, NY 11701 #### Phone To speak with one of our knowledgeable customer service representatives, please call (800) 421-6694 or (631) 691-6400. 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