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|---|---|---|---|
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| Property | Value |
|---|---|
| URL | https://www.abs.org.sg/sme/relief-measures/srfp |
| Last Crawled | 2026-04-05 01:20:45 (2 days ago) |
| First Indexed | 2020-10-02 03:54:24 (5 years ago) |
| HTTP Status Code | 200 |
| Meta Title | Special Financial Relief Programme (SRFP) |
| Meta Description | null |
| Meta Canonical | null |
| Boilerpipe Text | Working together with the MAS, the SFRP is aimed at helping our households and companies tide over this crisis as Covid-19 increasingly impacts the economy of Singapore.
Customers should get in touch with their banks to understand in greater detail how they may benefit from the Programme, with the contact information below. Please do
NOT
visit your bank branches unless you have to, and maintain social distancing if you do.
The SFRP covers SME loans, as well as
consumer mortgages and unsecured credit
, and is intended to help our customers through their temporary shortfall in household income and business revenues caused by this crisis situation. We urge everyone to be prudent with their finances during this period.
Borrowers should bear in mind that repayment deferments and tenure extensions will result in higher total interest costs over the course of the loan. Borrowers should defer repayments only if they need to.
Please click here for the MAS Media Release on 31 March 2020.
Please click here for the MAS Media Release on 30 April 2020.
Contact Information of Banks/FIs offering SFRP
Bank/Financial Institution
Contact
DBS Bank
go.dbs.com/covid19-support
OCBC Bank
1800 249 5626 / (65) 6538 1111
https://www.ocbc.com/group/covid19-support/index.html
United Overseas Bank
1800 226 6121
Bank of China
1800 669 5566
enquiry.sg@bankofchina.com
CIMB Bank
sg.commercialbanking@cimb.com
https://www.cimbbank.com.sg/en/business/news-and-promotions/promotions/covid19-schemes.html
Citibank
Please contact your relationship manager
customer.assistance.sg@citi.com
(with subject: COVID Assistance)
HSBC
Please contact your relationship manager
HL Bank
(65) 6512 8368
Call-Centre@hlbank.com.sg
Industrial and Commercial Bank of China
(65) 6369 5588
icbcsg@sg.icbc.com.cn
Maybank
1800-777 0022
cs@maybank.com.sg
RHB
1800 323 0100
Standard Chartered Bank
(65) 6743 3000
American Express
Please call the number on the back of your card.
Diners Club
(65) 6571 0100 |
| Markdown | null |
| Readable Markdown | Working together with the MAS, the SFRP is aimed at helping our households and companies tide over this crisis as Covid-19 increasingly impacts the economy of Singapore.
Customers should get in touch with their banks to understand in greater detail how they may benefit from the Programme, with the contact information below. Please do NOT visit your bank branches unless you have to, and maintain social distancing if you do.
The SFRP covers SME loans, as well as [consumer mortgages and unsecured credit](https://www.abs.org.sg/sme/relief-measures/link%20to%20SFRP), and is intended to help our customers through their temporary shortfall in household income and business revenues caused by this crisis situation. We urge everyone to be prudent with their finances during this period.
Borrowers should bear in mind that repayment deferments and tenure extensions will result in higher total interest costs over the course of the loan. Borrowers should defer repayments only if they need to.
[Please click here for the MAS Media Release on 31 March 2020.](https://www.mas.gov.sg/news/media-releases/2020/mas-and-financial-industry-to-support-individuals-and-smes-affected-by-the-covid-19-pandemic "Please click here for the MAS Media Release. ")
[Please click here for the MAS Media Release on 30 April 2020.](https://www.mas.gov.sg/news/media-releases/2020/mas-and-financial-industry-provide-additional-support-for-individuals "Please click here for the MAS Media Release. ")
## Contact Information of Banks/FIs offering SFRP
| | |
|---|---|
| **Bank/Financial Institution** | **Contact** |
| DBS Bank | [go.dbs.com/covid19-support](https://www.dbs.com.sg/personal/support-covid-community?cid=sg:en:cbg:dbs:na:st:brd:txt:na:covid19mas:na:na) |
| OCBC Bank | 1800 249 5626 / (65) 6538 1111 <https://www.ocbc.com/group/covid19-support/index.html> |
| United Overseas Bank | 1800 226 6121 |
| Bank of China | 1800 669 5566 [enquiry.sg@bankofchina.com](mailto:enquiry.sg@bankofchina.com) |
| CIMB Bank | [sg.commercialbanking@cimb.com](mailto:sg.commercialbanking@cimb.com) <https://www.cimbbank.com.sg/en/business/news-and-promotions/promotions/covid19-schemes.html> |
| Citibank | Please contact your relationship manager [customer.assistance.sg@citi.com](mailto:customer.assistance.sg@citi.com) (with subject: COVID Assistance) |
| HSBC | Please contact your relationship manager |
| HL Bank | (65) 6512 8368 [Call-Centre@hlbank.com.sg](mailto:Call-Centre@hlbank.com.sg) |
| Industrial and Commercial Bank of China | (65) 6369 5588 [icbcsg@sg.icbc.com.cn](mailto:icbcsg@sg.icbc.com.cn) |
| Maybank | 1800-777 0022 [cs@maybank.com.sg](mailto:cs@maybank.com.sg) |
| RHB | 1800 323 0100 |
| Standard Chartered Bank | (65) 6743 3000 |
| American Express | Please call the number on the back of your card. |
| Diners Club | (65) 6571 0100 | |
| Shard | 19 (laksa) |
| Root Hash | 10376478420236374419 |
| Unparsed URL | sg,org,abs!www,/sme/relief-measures/srfp s443 |