🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 90 (from laksa010)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa090.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://windowsreport.com/windows-10-not-restarting/\')), getAhrefsUnparsedNoserviceFromURL(\'https://windowsreport.com/windows-10-not-restarting/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/windowsreport.com\/windows-10-not-restarting\/","crawl_time":1776182207,"first_indexed_time":1543752771,"http_code":200,"src_unparsed":"com,windowsreport!\/windows-10-not-restarting\/ s443","src_root_hash":"17526592660556309490","history_drop_reason":null,"meta_title":"My Laptop Is Not Restarting: 7 Tested Ways to Fix","meta_descriptions":["You keep hitting the Restart button but nothing happens? Read this guide to learn what you can do if Windows won't restart."],"attrs_boilerpipe_text":"X\nINSTALL BY CLICKING THE DOWNLOAD\n    FILE\nIf your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all.\nWe’ve already covered how to fix a\nPC stuck on restarting\n, but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode.\nWhether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help.\nWhat do I do if the computer won’t restart?\n1. Run the Power troubleshooter\nPress the\nWindows\nkey +\nI\nto open the\nSettings\napp.\nChoose the\nUpdate & Security\noption.\nSelect\nTroubleshoot\nfrom the left pane.\nChoose the\nAdditional troubleshooters\noption.\nClick the\nPower\noption.\nNow, click the\nRun the troubleshooter\nbutton.\nLet’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10.\nEvery major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step.\n2. Try with the Clean Boot and SFC\/DISM\nType\nmsconfig\n \nin the Windows Search bar and open\n \nSystem Configuration\n.\nClick the\nServices\ntab.\nCheck the\nHide all Microsoft services\nbox and click the\nDisable all\nbutton to disable all active third-party services.\nNow, click the\nApply\nand\nOK\nbuttons.\nFinally, reboot your PC.\nAnd, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10:\nType\ncmd\nin the Windows Search bar.\nRight-click on\nCommand Prompt\nand select\nRun as administrator\n.\nNow, type the command below in the command line and press\nEnter\n.\nsfc\/scannow\nAfter its done, type the following command and press\nEnter\nafter each:\nDISM \/online \/Cleanup-Image \/ ScanHealth\nDISM \/Online \/Cleanup-Image \/RestoreHealth\nReboot your PC when everything ends (it can take some time) with the physical button.\nIf you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files.\nThis consequently leads to Windows 10 or 11 not restarting issues.\nTo address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system).\n3. Boot into Safe mode\nPress\nWindows\nkey +\nI\nto open\n \nSettings\n.\nChoose\n \nUpdate & Security\n.\nSelect\n \nRecovery\n \nfrom the left pane.\nUnder the \nAdvanced startup\n, click \nRestart now\n.\nChoose\n \nTroubleshoot\n.\nSelect\n \nAdvanced options\n \nand then \nStartup settings\n.\nClick\n \nRestart\n.\nChoose\nSafe mode\nor\n \nSafe mode with Networking\n \nfrom the list.\nTry restarting your PC from Safe mode.\nIf the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem.\nWhen in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service.\n4. Disable Intel Management Engine\nPress the\nWindows\n+\nX\nkeys and select\nDevice Manager\n.\nDouble-click on\nSystem devices\nto expand it.\nRight-click on the\nIntel(R) Management Engine Interface\noption.\nChoose\nDisable device\nfrom the contextual menu.\nShut down your PC and start it again.\nTry restarting it again.\nAs we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10\/11 not restarting problem.\n5. Uninstall a third-party antivirus and scan for PUPs\nDownload \nMalwarebytes\nAdwCleaner\n,\n \nhere\n.\nRun the tool and click \nScan Now\n.\nWait until the tool scans your system and click \nClean & Repair\n.\nSpecific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed.\nIf your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution.\nPlenty of lightweight security software will work smoothly in the background while you do anything else.\nTo benefit from high-quality security and error-free running time, you should choose one of the\nbest antivirus software\nin\nESET NOD32\n.\n6. Reset your PC\nOpen the\nSettings\napp.\nChoose the\nUpdate & Security\noption.\nChoose\nRecovery\nfrom the left pane.\nClick the\nGet started\nunder the\nReset this PC\nsection.\nChoose the\nKeep my files\noption.\nFinally, click\nNext\n, followed by the\nReset\nbutton.\nIf you’re still stuck with the Windows 10\/11 not restarting issue, you might need to\nreset your PC to factory values\n. We advise you to choose the keep my files option to prevent losing vital information.\nRead more about this topic\nComputer restarted unexpectedly in Windows 11? Try these fixes\nHow to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error\nDell laptop is Stuck on Restarting: How to Fix It\nFix: PC Restarts When Playing Games (Not Overheating)\nWindows 10 PC Restarts Automatically \/ No Warning [Fixed]\n7. Perform a clean reinstallation\nFinally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step.\nIf you’re unsure\nhow to reinstall Windows 10\n, we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues.\nHow do I force restart my computer?\nIf your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently.\nSome users also face issues like the\nSettings app resetting after reboot\n,\nrandom restarts in Windows 11\n, or even being stuck in a\nreboot loop\nor\nautomatic repair loop\n. These are often caused by system errors, power issues, or hardware failures.\nIf your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the\ntop antivirus tools for Windows 10\n.\nAlso, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us.\nAleksandar Ognjanovic\nAleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.\r\n\r\nFocused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. \r\n\r\nIn his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.\nReaders help support Windows Report. We may get a commission if you buy through our links.\nRead our disclosure page to find out how can you help Windows Report sustain the editorial team.\nRead more","attrs_markdown":"[Skip to content](https:\/\/windowsreport.com\/windows-10-not-restarting\/#primary)\n\nMenu\n\n[![Windows Report](https:\/\/windowsreport.com\/wp-content\/uploads\/2024\/01\/wr-logo-default.png)](https:\/\/windowsreport.com\/)\n\n[Trending](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n\n- [Best W11 Antivirus 2025](https:\/\/windowsreport.com\/best-antivirus-windows-11\/)\n- [PC Maintenance Tools](https:\/\/windowsreport.com\/pc-maintenance-software\/)\n- [Repair Corrupt System Files](https:\/\/windowsreport.com\/corrupted-system-files-windows-10\/)\n\n- [Troubleshooting Guides](https:\/\/windowsreport.com\/category\/fix\/)\n- [Common Errors](https:\/\/windowsreport.com\/category\/fix\/windows-10-fix\/errors-windows-10\/)\n- [Tech Tutorials](https:\/\/windowsreport.com\/category\/how-to\/)\n- [Reviews](https:\/\/windowsreport.com\/category\/reviews\/)\n- [Apps & Programs](https:\/\/windowsreport.com\/category\/software\/)\n- [Browsers](https:\/\/windowsreport.com\/category\/browsers\/)\n\n- [About our team & mission](https:\/\/windowsreport.com\/about\/)\n- [Contact us](https:\/\/windowsreport.com\/contact-us\/)\n- [Careers](https:\/\/reflectormedia.com\/careers\/)\n\nFollow us\n\n- [Facebook](https:\/\/www.facebook.com\/WindowsReport)\n- [Twitter](https:\/\/twitter.com\/windowsreport)\n- [YouTube](https:\/\/www.youtube.com\/channel\/UCvAaplMymP1PcGkp26qUXlA)\n\n[![Windows Report](https:\/\/windowsreport.com\/wp-content\/uploads\/2024\/01\/wr-logo-default.png)](https:\/\/windowsreport.com\/)\n\n[![Google Preferred Source badge](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/svg\/google-preferred-source-badge-white.svg)](https:\/\/www.google.com\/preferences\/source?q=windowsreport.com)\n\nLatest news\n\n[![pragmata nvidia](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/04\/pragmata-nvidia.jpg) Pragmata is Free With RTX 50 Series GPUs in New NVIDIA Bundle 1 hour ago](https:\/\/windowsreport.com\/pragmata-is-free-with-rtx-50-series-gpus-in-new-nvidia-bundle\/)\n\n[![xbox patent ai](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/03\/xbox-patent-ai.jpg) Is Xbox Bringing Back Exclusives? New Dashboard Ad Fuels Debate 2 hours ago](https:\/\/windowsreport.com\/is-xbox-bringing-back-exclusives-new-dashboard-ad-fuels-debate\/)\n\n[![](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/04\/Google-logo-1.png) Google Cracks Down on “Back Button Hijacking” as Part of New Spam Policy 2 hours ago](https:\/\/windowsreport.com\/google-cracks-down-on-back-button-hijacking-in-new-spam-policy-update\/)\n\n[![back to xbox confirmed](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/03\/back-to-xbox-confirmed.jpg) Xbox Reportedly Holding “Very Big Discussions” Internally on Game Exclusivity 2 hours ago](https:\/\/windowsreport.com\/xbox-reportedly-holding-very-big-discussions-internally-on-game-exclusivity\/)\n\n[![overwatch nintendo switch 2](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/04\/overwatch-nintendo-switch-2.jpg) Blizzard Revives Overwatch for Switch 2 With Big Season 2 Update 3 hours ago](https:\/\/windowsreport.com\/blizzard-revives-overwatch-for-switch-2-with-big-season-2-update\/)\n\nGet Weekly Updates\n\n# My Laptop Is Not Restarting: 7 Tested Ways to Fix\nCorrupt or broken system files can prevent restarting your PC\n\n[Fix](https:\/\/windowsreport.com\/category\/fix\/) » [Windows 10](https:\/\/windowsreport.com\/category\/fix\/windows-10-fix\/)\n\n[![Aleksandar Ognjanovic](https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/05\/Aleksandar-50x50.jpg)](https:\/\/windowsreport.com\/author\/aca\/)\n\n[**Aleksandar Ognjanovic** ![Shield](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/shield-icon.svg)](https:\/\/windowsreport.com\/author\/aca\/)\n\n[Windows 10](https:\/\/windowsreport.com\/category\/fix\/windows-10-fix\/)\n\n![Reading time icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/reading-time-icon.svg) 6 min. read\n\n![Calendar icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/calendar-icon.svg) Updated on **May 22, 2025**\n***\n![Windows 10 11 is not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/04\/Windows-10-11-is-not-restarting-886x590.jpg)\n\nXINSTALL BY CLICKING THE DOWNLOAD FILE\n\nA message from our partner\n\n**For fixing Windows errors, we recommend Fortect:**\n\nFortect will identify and deploy the correct fix for your Windows errors. Follow the 3 easy steps to get rid of Windows errors:\n\n- Download Fortect and install it on your PC\n- Launch the tool and Start scanning your PC for Windows errors\n- Right-click on Start Repair to deploy the right fix for each error encountered during the scan\n\n[Download Now](https:\/\/out.reflectormedia.com\/c?o=21273123&m=17686&a=498500&aff_sub1=https:\/\/windowsreport.com\/windows-10-not-restarting\/&aff_sub2=top_EN) *Fortect has been downloaded by 0 readers this month, rated 4.6 on [TrustPilot](https:\/\/www.trustpilot.com\/review\/fortect.com)*\n\nIf your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all.\n\nWe’ve already covered how to fix a [PC stuck on restarting](https:\/\/windowsreport.com\/fix-pc-stuck-restart\/), but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode.\n\nWhether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help.\n\n## What do I do if the computer won’t restart?\n### 1\\. Run the Power troubleshooter\n1. Press the **`Windows`** key + **`I`** to open the **Settings** app.\n2. Choose the **Update & Security** option.  \n   [![update windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)\n3. Select **Troubleshoot** from the left pane.  \n   [![troubleshoot](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/troubleshoot-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/troubleshoot-windows-10-not-restarting.png)\n4. Choose the **Additional troubleshooters** option.  \n   [![additional troubleshooters](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/additional-trouble-windows-10-not-restarting-1.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/additional-trouble-windows-10-not-restarting-1.png)\n5. Click the **Power** option.  \n   [![power option windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/power-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/power-windows-10-not-restarting.png)\n6. Now, click the **Run the troubleshooter** button.  \n   [![run button](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/run-trouble-power-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/run-trouble-power-windows-10-not-restarting.png)\n\nLet’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10.\n\nEvery major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step.\n\n### 2\\. Try with the Clean Boot and SFC\/DISM\n1. Type *msconfig* in the Windows Search bar and open **System Configuration**.\n2. Click the **Services** tab.  \n   [![services tab windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/services-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/services-windows-10-not-restarting.png)\n3. Check the *Hide all Microsoft services* box and click the **Disable all** button to disable all active third-party services.  \n   [![hide all](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/hide-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/hide-windows-10-not-restarting.png)\n4. Now, click the *Apply* and **OK** buttons.  \n   [![apply ok](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/apply-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/apply-windows-10-not-restarting.png)\n5. Finally, reboot your PC.\n\nAnd, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10:\n\n1. Type *cmd* in the Windows Search bar.\n2. Right-click on *Command Prompt* and select **Run as administrator**.\n3. Now, type the command below in the command line and press `Enter`. `sfc\/scannow`  \n   [![sfc windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/sfc-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/sfc-windows-10-not-restarting.png)\n4. After its done, type the following command and press **`Enter`** after each: `DISM \/online \/Cleanup-Image \/ ScanHealth` `DISM \/Online \/Cleanup-Image \/RestoreHealth` [![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-2.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-2.png)\n5. Reboot your PC when everything ends (it can take some time) with the physical button.\n\nIf you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files.\n\nThis consequently leads to Windows 10 or 11 not restarting issues.\n\nTo address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system).\n\n### 3\\. Boot into Safe mode\n1. Press **`Windows`** key + **`I`** to open **Settings**.\n2. Choose **Update & Security**.\n3. Select **Recovery** from the left pane.\n4. Under the *Advanced startup*, click **Restart now**.[![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-10.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-10.png)\n5. Choose **Troubleshoot**.\n6. Select *Advanced options*and then **Startup settings**.\n7. Click **Restart**.\n8. Choose **Safe mode** or **Safe mode with Networking** from the list.\n9. Try restarting your PC from Safe mode.\n\nIf the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem.\n\nWhen in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service.\n\n### 4\\. Disable Intel Management Engine\n1. Press the `Windows` + **`X`** keys and select **Device Manager**.  \n   [![device manager](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/device-manager-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/device-manager-windows-10-not-restarting.png)\n2. Double-click on **System devices** to expand it.  \n   [![system](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/system-devices-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/system-devices-windows-10-not-restarting.png)\n3. Right-click on the **Intel(R) Management Engine Interface** option.\n4. Choose **Disable device** from the contextual menu.  \n   [![disable driver windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/disable-device-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/disable-device-windows-10-not-restarting.png)\n5. Shut down your PC and start it again.\n6. Try restarting it again.\n\nAs we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10\/11 not restarting problem.\n\n### 5\\. Uninstall a third-party antivirus and scan for PUPs\n1. Download **Malwarebytes** **AdwCleaner**, [here](https:\/\/www.malwarebytes.com\/adwcleaner\/).\n2. Run the tool and click **Scan Now**.[![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-3.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-3.png)\n3. Wait until the tool scans your system and click **Clean & Repair**.\n\nSpecific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed.\n\nIf your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution.\n\nPlenty of lightweight security software will work smoothly in the background while you do anything else.\n\nTo benefit from high-quality security and error-free running time, you should choose one of the [best antivirus software](https:\/\/windowsreport.com\/best-antivirus-2021\/) in [**ESET NOD32**](https:\/\/out.reflectormedia.com\/c?o=20566372&m=17686&a=498500&aff_sub1=https:\/\/windowsreport.com\/windows-10-not-restarting\/&aff_sub2=Native).\n\n### 6\\. Reset your PC\n1. Open the **Settings** app.\n2. Choose the **Update & Security** option.  \n   [![update windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)\n3. Choose **Recovery** from the left pane.  \n   [![recovery option](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/recovery-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/recovery-windows-10-not-restarting.png)\n4. Click the **Get started** under the *Reset this PC* section.  \n   [![get started](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/get-started-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/get-started-windows-10-not-restarting.png)\n5. Choose the **Keep my files** option.  \n   [![keep windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/keep-files-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/keep-files-windows-10-not-restarting.png)\n6. Finally, click *Next*, followed by the **Reset** button.\n\nIf you’re still stuck with the Windows 10\/11 not restarting issue, you might need to [reset your PC to factory values](https:\/\/windowsreport.com\/12115-factory-reset-windows-8\/). We advise you to choose the keep my files option to prevent losing vital information.\n\n**Read more about this topic**\n\n- [Computer restarted unexpectedly in Windows 11? Try these fixes](https:\/\/windowsreport.com\/computer-restarted-unexpectedly-windows-11\/)\n- [How to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error](https:\/\/windowsreport.com\/computer-restarted-unexpectedly\/)\n- [Dell laptop is Stuck on Restarting: How to Fix It](https:\/\/windowsreport.com\/dell-laptop-stuck-on-restarting\/)\n- [Fix: PC Restarts When Playing Games (Not Overheating)](https:\/\/windowsreport.com\/pc-restarts-when-playing-games\/)\n- [Windows 10 PC Restarts Automatically \/ No Warning \\[Fixed\\]](https:\/\/windowsreport.com\/random-restart-windows-10\/)\n### 7\\. Perform a clean reinstallation\nFinally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step.\n\nIf you’re unsure [how to reinstall Windows 10](https:\/\/windowsreport.com\/reinstall-windows-10\/), we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues.\n\n## How do I force restart my computer?\nIf your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently.\n\nSome users also face issues like the [Settings app resetting after reboot](https:\/\/windowsreport.com\/windows-settings-reset-to-default-on-reboot\/), [random restarts in Windows 11](https:\/\/windowsreport.com\/windows-11-random-restart\/), or even being stuck in a [reboot loop](https:\/\/windowsreport.com\/windows-11-reboot-loop\/) or [automatic repair loop](https:\/\/windowsreport.com\/windows-11-automatic-repair-loop\/). These are often caused by system errors, power issues, or hardware failures.\n\nIf your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the [top antivirus tools for Windows 10](https:\/\/windowsreport.com\/best-antivirus-2021\/).\n\nAlso, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us.\n\nMore about the topics: [restart](https:\/\/windowsreport.com\/tag\/restart\/), [System Errors](https:\/\/windowsreport.com\/tag\/system-errors\/), [windows 10](https:\/\/windowsreport.com\/tag\/windows-10\/), [Windows 11](https:\/\/windowsreport.com\/tag\/windows-11\/)\n\n***\n[![Aleksandar Ognjanovic](https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/05\/Aleksandar-50x50.jpg) **Aleksandar Ognjanovic** ![Shield](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/shield-icon.svg)](https:\/\/windowsreport.com\/author\/aca\/)\n\nAleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.\n***\n\nReaders help support Windows Report. We may get a commission if you buy through our links.  ![Tooltip Icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/info-icon.svg)\n\nRead our disclosure page to find out how can you help Windows Report sustain the editorial team. [Read more](https:\/\/windowsreport.com\/affiliate-disclosure\/)\n\n[![Google Preferred Source badge](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/svg\/google-preferred-source-badge-white.svg)](https:\/\/www.google.com\/preferences\/source?q=windowsreport.com)   [![Google news icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/svg\/google-news.svg)](https:\/\/news.google.com\/publications\/CAAqLQgKIidDQklTRndnTWFoTUtFWGRwYm1SdmQzTnlaWEJ2Y25RdVkyOXRLQUFQAQ)\n\n![Article feedback](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/vote-buttons.svg)\n\n**Improve this guide**\n\nUser forum\n\n0 messages\n\nSort by:\n#### Leave a Reply [Cancel reply](https:\/\/windowsreport.com\/windows-10-not-restarting\/#respond)\n\nDiscover more\n\n[![language bar windows 11](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/04\/language-bar-windows-11.jpg)](https:\/\/windowsreport.com\/microsoft-admits-windows-11-still-has-outdated-ui-elements-fixes-coming\/)\n\n[Microsoft Admits Windows 11 Still Has Outdated UI Elements, Fixes Coming](https:\/\/windowsreport.com\/microsoft-admits-windows-11-still-has-outdated-ui-elements-fixes-coming\/)\n\n[![system storage performance](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/04\/system-storage-performance.jpg)](https:\/\/windowsreport.com\/microsoft-speeds-up-windows-11-storage-settings-in-new-insider-builds\/)\n\n[Microsoft Speeds Up Windows 11 Storage Settings in New Insider Builds](https:\/\/windowsreport.com\/microsoft-speeds-up-windows-11-storage-settings-in-new-insider-builds\/)\n\n[![Windows december updates](https:\/\/windowsreport.com\/wp-content\/uploads\/2024\/11\/windows-11-update-3.jpg)](https:\/\/windowsreport.com\/windows-11-finally-allows-skipping-forced-updates-during-initial-setup\/)\n\n[Windows 11 Finally Allows Skipping Forced Updates During Initial Setup](https:\/\/windowsreport.com\/windows-11-finally-allows-skipping-forced-updates-during-initial-setup\/)\n\n[![Windows 11 bug (2)](https:\/\/windowsreport.com\/wp-content\/uploads\/2026\/03\/Windows-11-bug-2.png)](https:\/\/windowsreport.com\/attention-this-fake-windows-11-update-download-site-spreads-password-stealing-malware\/)\n\n[Attention! This Fake Windows 11 Update Download Site Spreads Password-Stealing Malware](https:\/\/windowsreport.com\/attention-this-fake-windows-11-update-download-site-spreads-password-stealing-malware\/)\n\n‹ Back\n\n×\n\nWas this page helpful?\n\nLet us know if you managed to solve your tech problem reading this article.\n\n![Like icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/like-icon_large.svg)\n\n![Dislike icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/dislike-icon_large.svg)\n\nWe’re happy to hear that\\!\n\nYou can subscribe to our newsletter to stay up to date with the latest news and best deals\\!\n\nDo you have a suggestion?\n\nWe know how frustrating could be to look for an universal solution.\n\nIf you have an error which is **not present** in the article, or if you know **a better solution**, please help us to improve this guide.\n\nFollow us\n\n- [Facebook](https:\/\/www.facebook.com\/WindowsReport)\n- [Twitter](https:\/\/twitter.com\/windowsreport)\n- [YouTube](https:\/\/www.youtube.com\/channel\/UCvAaplMymP1PcGkp26qUXlA)\n***\n- [Col 1](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n  - [Microsoft Tips](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n    - [Office 365 – Insights](https:\/\/windowsreport.com\/category\/microsoft-office)\n    - [Understanding Teams](https:\/\/windowsreport.com\/category\/microsoft-teams)\n    - [Outlook Simplified](https:\/\/windowsreport.com\/category\/outlook)\n    - [Microsoft Copilot](https:\/\/windowsreport.com\/tag\/microsoft-copilot\/)\n- [Col 2](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n  - [Hardware](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n    - [Laptops & Accessories](https:\/\/windowsreport.com\/category\/buy\/tech\/laptop\/)\n    - [Windows 11 PCs](https:\/\/windowsreport.com\/windows-11-ready-pc\/)\n    - [Xbox Gear](https:\/\/windowsreport.com\/tag\/xbox\/)\n    - [Innovative Gear](https:\/\/windowsreport.com\/category\/gadgets\/)\n- [Col 3](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n  - [Gaming](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n    - [Latest Releases](https:\/\/windowsreport.com\/category\/pc)\n    - [Steam Guides](https:\/\/windowsreport.com\/category\/steam)\n    - [Benchmark Tools](https:\/\/windowsreport.com\/gaming-benchmark-software\/)\n    - [All-in-one Emulators](https:\/\/windowsreport.com\/all-in-one-emulators\/)\n- [Col 4](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n  - [Security & Privacy](https:\/\/windowsreport.com\/windows-10-not-restarting\/)\n    - [Antivirus Guides](https:\/\/windowsreport.com\/category\/antivirus)\n    - [Protect your Data](https:\/\/windowsreport.com\/category\/software\/security-privacy\/encryption-protection\/)\n    - [Anti-hacking Software](https:\/\/windowsreport.com\/anti-hacking-software-windows-10\/)\n    - [Email Encryption](https:\/\/windowsreport.com\/encrypted-email-software\/)\n***\n- [Privacy Policy](https:\/\/windowsreport.com\/privacy-policy\/)\n- [Company News](https:\/\/windowsreport.com\/blog\/)","attrs_readable_markdown":"XINSTALL BY CLICKING THE DOWNLOAD FILE\n\nIf your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all.\n\nWe’ve already covered how to fix a [PC stuck on restarting](https:\/\/windowsreport.com\/fix-pc-stuck-restart\/), but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode.\n\nWhether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help.\n\n## What do I do if the computer won’t restart?\n### 1\\. Run the Power troubleshooter\n1. Press the **`Windows`** key + **`I`** to open the **Settings** app.\n2. Choose the **Update & Security** option.  \n   [![update windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)\n3. Select **Troubleshoot** from the left pane.  \n   [![troubleshoot](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/troubleshoot-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/troubleshoot-windows-10-not-restarting.png)\n4. Choose the **Additional troubleshooters** option.  \n   [![additional troubleshooters](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/additional-trouble-windows-10-not-restarting-1.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/additional-trouble-windows-10-not-restarting-1.png)\n5. Click the **Power** option.  \n   [![power option windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/power-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/power-windows-10-not-restarting.png)\n6. Now, click the **Run the troubleshooter** button.  \n   [![run button](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/run-trouble-power-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/run-trouble-power-windows-10-not-restarting.png)\n\nLet’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10.\n\nEvery major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step.\n\n### 2\\. Try with the Clean Boot and SFC\/DISM\n1. Type *msconfig* in the Windows Search bar and open **System Configuration**.\n2. Click the **Services** tab.  \n   [![services tab windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/services-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/services-windows-10-not-restarting.png)\n3. Check the *Hide all Microsoft services* box and click the **Disable all** button to disable all active third-party services.  \n   [![hide all](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/hide-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/hide-windows-10-not-restarting.png)\n4. Now, click the *Apply* and **OK** buttons.  \n   [![apply ok](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/apply-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/apply-windows-10-not-restarting.png)\n5. Finally, reboot your PC.\n\nAnd, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10:\n\n1. Type *cmd* in the Windows Search bar.\n2. Right-click on *Command Prompt* and select **Run as administrator**.\n3. Now, type the command below in the command line and press `Enter`. `sfc\/scannow`  \n   [![sfc windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/sfc-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/sfc-windows-10-not-restarting.png)\n4. After its done, type the following command and press **`Enter`** after each: `DISM \/online \/Cleanup-Image \/ ScanHealth` `DISM \/Online \/Cleanup-Image \/RestoreHealth` [![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-2.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-2.png)\n5. Reboot your PC when everything ends (it can take some time) with the physical button.\n\nIf you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files.\n\nThis consequently leads to Windows 10 or 11 not restarting issues.\n\nTo address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system).\n\n### 3\\. Boot into Safe mode\n1. Press **`Windows`** key + **`I`** to open **Settings**.\n2. Choose **Update & Security**.\n3. Select **Recovery** from the left pane.\n4. Under the *Advanced startup*, click **Restart now**.[![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-10.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-10.png)\n5. Choose **Troubleshoot**.\n6. Select *Advanced options*and then **Startup settings**.\n7. Click **Restart**.\n8. Choose **Safe mode** or **Safe mode with Networking** from the list.\n9. Try restarting your PC from Safe mode.\n\nIf the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem.\n\nWhen in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service.\n\n### 4\\. Disable Intel Management Engine\n1. Press the `Windows` + **`X`** keys and select **Device Manager**.  \n   [![device manager](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/device-manager-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/device-manager-windows-10-not-restarting.png)\n2. Double-click on **System devices** to expand it.  \n   [![system](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/system-devices-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/system-devices-windows-10-not-restarting.png)\n3. Right-click on the **Intel(R) Management Engine Interface** option.\n4. Choose **Disable device** from the contextual menu.  \n   [![disable driver windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/disable-device-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/disable-device-windows-10-not-restarting.png)\n5. Shut down your PC and start it again.\n6. Try restarting it again.\n\nAs we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10\/11 not restarting problem.\n\n### 5\\. Uninstall a third-party antivirus and scan for PUPs\n1. Download **Malwarebytes** **AdwCleaner**, [here](https:\/\/www.malwarebytes.com\/adwcleaner\/).\n2. Run the tool and click **Scan Now**.[![windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-3.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2018\/11\/windows-10-not-restarting-3.png)\n3. Wait until the tool scans your system and click **Clean & Repair**.\n\nSpecific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed.\n\nIf your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution.\n\nPlenty of lightweight security software will work smoothly in the background while you do anything else.\n\nTo benefit from high-quality security and error-free running time, you should choose one of the [best antivirus software](https:\/\/windowsreport.com\/best-antivirus-2021\/) in [**ESET NOD32**](https:\/\/out.reflectormedia.com\/c?o=20566372&m=17686&a=498500&aff_sub1=https:\/\/windowsreport.com\/windows-10-not-restarting\/&aff_sub2=Native).\n\n### 6\\. Reset your PC\n1. Open the **Settings** app.\n2. Choose the **Update & Security** option.  \n   [![update windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/update-windows-10-not-restarting.png)\n3. Choose **Recovery** from the left pane.  \n   [![recovery option](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/recovery-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/recovery-windows-10-not-restarting.png)\n4. Click the **Get started** under the *Reset this PC* section.  \n   [![get started](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/get-started-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/get-started-windows-10-not-restarting.png)\n5. Choose the **Keep my files** option.  \n   [![keep windows 10 not restarting](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/keep-files-windows-10-not-restarting.png)](https:\/\/windowsreport.com\/wp-content\/uploads\/2022\/03\/keep-files-windows-10-not-restarting.png)\n6. Finally, click *Next*, followed by the **Reset** button.\n\nIf you’re still stuck with the Windows 10\/11 not restarting issue, you might need to [reset your PC to factory values](https:\/\/windowsreport.com\/12115-factory-reset-windows-8\/). We advise you to choose the keep my files option to prevent losing vital information.\n\n**Read more about this topic**\n\n- [Computer restarted unexpectedly in Windows 11? Try these fixes](https:\/\/windowsreport.com\/computer-restarted-unexpectedly-windows-11\/)\n- [How to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error](https:\/\/windowsreport.com\/computer-restarted-unexpectedly\/)\n- [Dell laptop is Stuck on Restarting: How to Fix It](https:\/\/windowsreport.com\/dell-laptop-stuck-on-restarting\/)\n- [Fix: PC Restarts When Playing Games (Not Overheating)](https:\/\/windowsreport.com\/pc-restarts-when-playing-games\/)\n- [Windows 10 PC Restarts Automatically \/ No Warning \\[Fixed\\]](https:\/\/windowsreport.com\/random-restart-windows-10\/)\n### 7\\. Perform a clean reinstallation\nFinally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step.\n\nIf you’re unsure [how to reinstall Windows 10](https:\/\/windowsreport.com\/reinstall-windows-10\/), we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues.\n\n## How do I force restart my computer?\nIf your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently.\n\nSome users also face issues like the [Settings app resetting after reboot](https:\/\/windowsreport.com\/windows-settings-reset-to-default-on-reboot\/), [random restarts in Windows 11](https:\/\/windowsreport.com\/windows-11-random-restart\/), or even being stuck in a [reboot loop](https:\/\/windowsreport.com\/windows-11-reboot-loop\/) or [automatic repair loop](https:\/\/windowsreport.com\/windows-11-automatic-repair-loop\/). These are often caused by system errors, power issues, or hardware failures.\n\nIf your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the [top antivirus tools for Windows 10](https:\/\/windowsreport.com\/best-antivirus-2021\/).\n\nAlso, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us.\n\n***\n[![Aleksandar Ognjanovic](https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/05\/Aleksandar-50x50.jpg) **Aleksandar Ognjanovic** ![Shield](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/shield-icon.svg)](https:\/\/windowsreport.com\/author\/aca\/)\n\nAleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.\n***\n\nReaders help support Windows Report. We may get a commission if you buy through our links.  ![Tooltip Icon](https:\/\/windowsreport.com\/wp-content\/themes\/reflectormedia-universalis\/assets\/images\/info-icon.svg)\n\nRead our disclosure page to find out how can you help Windows Report sustain the editorial team. [Read more](https:\/\/windowsreport.com\/affiliate-disclosure\/)","meta_canonical":null}

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URL	https://windowsreport.com/windows-10-not-restarting/
Last Crawled	2026-04-14 15:56:47 (1 day ago)
First Indexed	2018-12-02 12:12:51 (7 years ago)
HTTP Status Code	200
Meta Title	My Laptop Is Not Restarting: 7 Tested Ways to Fix
Meta Description	You keep hitting the Restart button but nothing happens? Read this guide to learn what you can do if Windows won't restart.
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Boilerpipe Text	X INSTALL BY CLICKING THE DOWNLOAD FILE If your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all. We’ve already covered how to fix a PC stuck on restarting , but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode. Whether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help. What do I do if the computer won’t restart? 1. Run the Power troubleshooter Press the Windows key + I to open the Settings app. Choose the Update & Security option. Select Troubleshoot from the left pane. Choose the Additional troubleshooters option. Click the Power option. Now, click the Run the troubleshooter button. Let’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10. Every major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step. 2. Try with the Clean Boot and SFC/DISM Type msconfig in the Windows Search bar and open System Configuration . Click the Services tab. Check the Hide all Microsoft services box and click the Disable all button to disable all active third-party services. Now, click the Apply and OK buttons. Finally, reboot your PC. And, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10: Type cmd in the Windows Search bar. Right-click on Command Prompt and select Run as administrator . Now, type the command below in the command line and press Enter . sfc/scannow After its done, type the following command and press Enter after each: DISM /online /Cleanup-Image / ScanHealth DISM /Online /Cleanup-Image /RestoreHealth Reboot your PC when everything ends (it can take some time) with the physical button. If you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files. This consequently leads to Windows 10 or 11 not restarting issues. To address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system). 3. Boot into Safe mode Press Windows key + I to open Settings . Choose Update & Security . Select Recovery from the left pane. Under the Advanced startup , click Restart now . Choose Troubleshoot . Select Advanced options and then Startup settings . Click Restart . Choose Safe mode or Safe mode with Networking from the list. Try restarting your PC from Safe mode. If the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem. When in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service. 4. Disable Intel Management Engine Press the Windows + X keys and select Device Manager . Double-click on System devices to expand it. Right-click on the Intel(R) Management Engine Interface option. Choose Disable device from the contextual menu. Shut down your PC and start it again. Try restarting it again. As we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10/11 not restarting problem. 5. Uninstall a third-party antivirus and scan for PUPs Download Malwarebytes AdwCleaner , here . Run the tool and click Scan Now . Wait until the tool scans your system and click Clean & Repair . Specific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed. If your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution. Plenty of lightweight security software will work smoothly in the background while you do anything else. To benefit from high-quality security and error-free running time, you should choose one of the best antivirus software in ESET NOD32 . 6. Reset your PC Open the Settings app. Choose the Update & Security option. Choose Recovery from the left pane. Click the Get started under the Reset this PC section. Choose the Keep my files option. Finally, click Next , followed by the Reset button. If you’re still stuck with the Windows 10/11 not restarting issue, you might need to reset your PC to factory values . We advise you to choose the keep my files option to prevent losing vital information. Read more about this topic Computer restarted unexpectedly in Windows 11? Try these fixes How to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error Dell laptop is Stuck on Restarting: How to Fix It Fix: PC Restarts When Playing Games (Not Overheating) Windows 10 PC Restarts Automatically / No Warning [Fixed] 7. Perform a clean reinstallation Finally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step. If you’re unsure how to reinstall Windows 10 , we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues. How do I force restart my computer? If your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently. Some users also face issues like the Settings app resetting after reboot , random restarts in Windows 11 , or even being stuck in a reboot loop or automatic repair loop . These are often caused by system errors, power issues, or hardware failures. If your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the top antivirus tools for Windows 10 . Also, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us. Aleksandar Ognjanovic Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions. Readers help support Windows Report. We may get a commission if you buy through our links. Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more
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Follow the 3 easy steps to get rid of Windows errors: - Download Fortect and install it on your PC - Launch the tool and Start scanning your PC for Windows errors - Right-click on Start Repair to deploy the right fix for each error encountered during the scan [Download Now](https://out.reflectormedia.com/c?o=21273123&m=17686&a=498500&aff_sub1=https://windowsreport.com/windows-10-not-restarting/&aff_sub2=top_EN) Fortect has been downloaded by 0 readers this month, rated 4.6 on [TrustPilot](https://www.trustpilot.com/review/fortect.com) If your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all. We’ve already covered how to fix a [PC stuck on restarting](https://windowsreport.com/fix-pc-stuck-restart/), but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode. Whether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help. ## What do I do if the computer won’t restart? ### 1\. Run the Power troubleshooter 1. Press the `Windows` key + `I` to open the Settings app. 2. Choose the Update & Security option. [![update windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png) 3. Select Troubleshoot from the left pane. [![troubleshoot](https://windowsreport.com/wp-content/uploads/2022/03/troubleshoot-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/troubleshoot-windows-10-not-restarting.png) 4. Choose the Additional troubleshooters option. [![additional troubleshooters](https://windowsreport.com/wp-content/uploads/2022/03/additional-trouble-windows-10-not-restarting-1.png)](https://windowsreport.com/wp-content/uploads/2022/03/additional-trouble-windows-10-not-restarting-1.png) 5. Click the Power option. [![power option windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/power-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/power-windows-10-not-restarting.png) 6. Now, click the Run the troubleshooter button. [![run button](https://windowsreport.com/wp-content/uploads/2022/03/run-trouble-power-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/run-trouble-power-windows-10-not-restarting.png) Let’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10. Every major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step. ### 2\. Try with the Clean Boot and SFC/DISM 1. Type msconfig in the Windows Search bar and open System Configuration. 2. Click the Services tab. [![services tab windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/services-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/services-windows-10-not-restarting.png) 3. Check the Hide all Microsoft services box and click the Disable all button to disable all active third-party services. [![hide all](https://windowsreport.com/wp-content/uploads/2022/03/hide-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/hide-windows-10-not-restarting.png) 4. Now, click the Apply and OK buttons. [![apply ok](https://windowsreport.com/wp-content/uploads/2022/03/apply-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/apply-windows-10-not-restarting.png) 5. Finally, reboot your PC. And, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10: 1. Type cmd in the Windows Search bar. 2. Right-click on Command Prompt and select Run as administrator. 3. Now, type the command below in the command line and press `Enter`. `sfc/scannow` [![sfc windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/sfc-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/sfc-windows-10-not-restarting.png) 4. After its done, type the following command and press `Enter` after each: `DISM /online /Cleanup-Image / ScanHealth` `DISM /Online /Cleanup-Image /RestoreHealth` [![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-2.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-2.png) 5. Reboot your PC when everything ends (it can take some time) with the physical button. If you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files. This consequently leads to Windows 10 or 11 not restarting issues. To address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system). ### 3\. Boot into Safe mode 1. Press `Windows` key + `I` to open Settings. 2. Choose Update & Security. 3. Select Recovery from the left pane. 4. Under the Advanced startup, click Restart now.[![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-10.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-10.png) 5. Choose Troubleshoot. 6. Select Advanced optionsand then Startup settings. 7. Click Restart. 8. Choose Safe mode or Safe mode with Networking from the list. 9. Try restarting your PC from Safe mode. If the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem. When in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service. ### 4\. Disable Intel Management Engine 1. Press the `Windows` + `X` keys and select Device Manager. [![device manager](https://windowsreport.com/wp-content/uploads/2022/03/device-manager-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/device-manager-windows-10-not-restarting.png) 2. Double-click on System devices to expand it. [![system](https://windowsreport.com/wp-content/uploads/2022/03/system-devices-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/system-devices-windows-10-not-restarting.png) 3. Right-click on the Intel(R) Management Engine Interface option. 4. Choose Disable device from the contextual menu. [![disable driver windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/disable-device-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/disable-device-windows-10-not-restarting.png) 5. Shut down your PC and start it again. 6. Try restarting it again. As we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10/11 not restarting problem. ### 5\. Uninstall a third-party antivirus and scan for PUPs 1. Download Malwarebytes AdwCleaner, [here](https://www.malwarebytes.com/adwcleaner/). 2. Run the tool and click Scan Now.[![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-3.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-3.png) 3. Wait until the tool scans your system and click Clean & Repair. Specific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed. If your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution. Plenty of lightweight security software will work smoothly in the background while you do anything else. To benefit from high-quality security and error-free running time, you should choose one of the [best antivirus software](https://windowsreport.com/best-antivirus-2021/) in [ESET NOD32](https://out.reflectormedia.com/c?o=20566372&m=17686&a=498500&aff_sub1=https://windowsreport.com/windows-10-not-restarting/&aff_sub2=Native). ### 6\. Reset your PC 1. Open the Settings app. 2. Choose the Update & Security option. [![update windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png) 3. Choose Recovery from the left pane. [![recovery option](https://windowsreport.com/wp-content/uploads/2022/03/recovery-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/recovery-windows-10-not-restarting.png) 4. Click the Get started under the Reset this PC section. [![get started](https://windowsreport.com/wp-content/uploads/2022/03/get-started-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/get-started-windows-10-not-restarting.png) 5. Choose the Keep my files option. [![keep windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/keep-files-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/keep-files-windows-10-not-restarting.png) 6. Finally, click Next, followed by the Reset button. If you’re still stuck with the Windows 10/11 not restarting issue, you might need to [reset your PC to factory values](https://windowsreport.com/12115-factory-reset-windows-8/). We advise you to choose the keep my files option to prevent losing vital information. Read more about this topic - [Computer restarted unexpectedly in Windows 11? Try these fixes](https://windowsreport.com/computer-restarted-unexpectedly-windows-11/) - [How to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error](https://windowsreport.com/computer-restarted-unexpectedly/) - [Dell laptop is Stuck on Restarting: How to Fix It](https://windowsreport.com/dell-laptop-stuck-on-restarting/) - [Fix: PC Restarts When Playing Games (Not Overheating)](https://windowsreport.com/pc-restarts-when-playing-games/) - [Windows 10 PC Restarts Automatically / No Warning \[Fixed\]](https://windowsreport.com/random-restart-windows-10/) ### 7\. Perform a clean reinstallation Finally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step. If you’re unsure [how to reinstall Windows 10](https://windowsreport.com/reinstall-windows-10/), we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues. ## How do I force restart my computer? If your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently. Some users also face issues like the [Settings app resetting after reboot](https://windowsreport.com/windows-settings-reset-to-default-on-reboot/), [random restarts in Windows 11](https://windowsreport.com/windows-11-random-restart/), or even being stuck in a [reboot loop](https://windowsreport.com/windows-11-reboot-loop/) or [automatic repair loop](https://windowsreport.com/windows-11-automatic-repair-loop/). These are often caused by system errors, power issues, or hardware failures. If your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the [top antivirus tools for Windows 10](https://windowsreport.com/best-antivirus-2021/). Also, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us. More about the topics: [restart](https://windowsreport.com/tag/restart/), [System Errors](https://windowsreport.com/tag/system-errors/), [windows 10](https://windowsreport.com/tag/windows-10/), [Windows 11](https://windowsreport.com/tag/windows-11/) * [![Aleksandar Ognjanovic](https://windowsreport.com/wp-content/uploads/2020/05/Aleksandar-50x50.jpg) Aleksandar Ognjanovic ![Shield](https://windowsreport.com/wp-content/themes/reflectormedia-universalis/assets/images/shield-icon.svg)](https://windowsreport.com/author/aca/) Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions. * Readers help support Windows Report. We may get a commission if you buy through our links. ![Tooltip Icon](https://windowsreport.com/wp-content/themes/reflectormedia-universalis/assets/images/info-icon.svg) Read our disclosure page to find out how can you help Windows Report sustain the editorial team. 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Readable Markdown	XINSTALL BY CLICKING THE DOWNLOAD FILE If your computer won’t restart, you’re not alone. It’s a common issue, especially after a Windows update, a power outage, or even a blue screen. Sometimes it gets stuck on the restarting screen; other times, it just won’t boot back up at all. We’ve already covered how to fix a [PC stuck on restarting](https://windowsreport.com/fix-pc-stuck-restart/), but this guide tackles other cases too—like when your computer won’t restart properly, won’t shut down, or fails after a BIOS update or in Safe Mode. Whether you’re on Windows 10, Windows 11, or using a Dell, HP, Lenovo, or Asus device, the steps below can help. ## What do I do if the computer won’t restart? ### 1\. Run the Power troubleshooter 1. Press the `Windows` key + `I` to open the Settings app. 2. Choose the Update & Security option. [![update windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png) 3. Select Troubleshoot from the left pane. [![troubleshoot](https://windowsreport.com/wp-content/uploads/2022/03/troubleshoot-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/troubleshoot-windows-10-not-restarting.png) 4. Choose the Additional troubleshooters option. [![additional troubleshooters](https://windowsreport.com/wp-content/uploads/2022/03/additional-trouble-windows-10-not-restarting-1.png)](https://windowsreport.com/wp-content/uploads/2022/03/additional-trouble-windows-10-not-restarting-1.png) 5. Click the Power option. [![power option windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/power-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/power-windows-10-not-restarting.png) 6. Now, click the Run the troubleshooter button. [![run button](https://windowsreport.com/wp-content/uploads/2022/03/run-trouble-power-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/run-trouble-power-windows-10-not-restarting.png) Let’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10. Every major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step. ### 2\. Try with the Clean Boot and SFC/DISM 1. Type msconfig in the Windows Search bar and open System Configuration. 2. Click the Services tab. [![services tab windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/services-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/services-windows-10-not-restarting.png) 3. Check the Hide all Microsoft services box and click the Disable all button to disable all active third-party services. [![hide all](https://windowsreport.com/wp-content/uploads/2022/03/hide-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/hide-windows-10-not-restarting.png) 4. Now, click the Apply and OK buttons. [![apply ok](https://windowsreport.com/wp-content/uploads/2022/03/apply-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/apply-windows-10-not-restarting.png) 5. Finally, reboot your PC. And, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10: 1. Type cmd in the Windows Search bar. 2. Right-click on Command Prompt and select Run as administrator. 3. Now, type the command below in the command line and press `Enter`. `sfc/scannow` [![sfc windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/sfc-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/sfc-windows-10-not-restarting.png) 4. After its done, type the following command and press `Enter` after each: `DISM /online /Cleanup-Image / ScanHealth` `DISM /Online /Cleanup-Image /RestoreHealth` [![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-2.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-2.png) 5. Reboot your PC when everything ends (it can take some time) with the physical button. If you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files. This consequently leads to Windows 10 or 11 not restarting issues. To address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system). ### 3\. Boot into Safe mode 1. Press `Windows` key + `I` to open Settings. 2. Choose Update & Security. 3. Select Recovery from the left pane. 4. Under the Advanced startup, click Restart now.[![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-10.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-10.png) 5. Choose Troubleshoot. 6. Select Advanced optionsand then Startup settings. 7. Click Restart. 8. Choose Safe mode or Safe mode with Networking from the list. 9. Try restarting your PC from Safe mode. If the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem. When in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service. ### 4\. Disable Intel Management Engine 1. Press the `Windows` + `X` keys and select Device Manager. [![device manager](https://windowsreport.com/wp-content/uploads/2022/03/device-manager-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/device-manager-windows-10-not-restarting.png) 2. Double-click on System devices to expand it. [![system](https://windowsreport.com/wp-content/uploads/2022/03/system-devices-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/system-devices-windows-10-not-restarting.png) 3. Right-click on the Intel(R) Management Engine Interface option. 4. Choose Disable device from the contextual menu. [![disable driver windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/disable-device-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/disable-device-windows-10-not-restarting.png) 5. Shut down your PC and start it again. 6. Try restarting it again. As we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10/11 not restarting problem. ### 5\. Uninstall a third-party antivirus and scan for PUPs 1. Download Malwarebytes AdwCleaner, [here](https://www.malwarebytes.com/adwcleaner/). 2. Run the tool and click Scan Now.[![windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-3.png)](https://windowsreport.com/wp-content/uploads/2018/11/windows-10-not-restarting-3.png) 3. Wait until the tool scans your system and click Clean & Repair. Specific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed. If your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution. Plenty of lightweight security software will work smoothly in the background while you do anything else. To benefit from high-quality security and error-free running time, you should choose one of the [best antivirus software](https://windowsreport.com/best-antivirus-2021/) in [ESET NOD32](https://out.reflectormedia.com/c?o=20566372&m=17686&a=498500&aff_sub1=https://windowsreport.com/windows-10-not-restarting/&aff_sub2=Native). ### 6\. Reset your PC 1. Open the Settings app. 2. Choose the Update & Security option. [![update windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/update-windows-10-not-restarting.png) 3. Choose Recovery from the left pane. [![recovery option](https://windowsreport.com/wp-content/uploads/2022/03/recovery-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/recovery-windows-10-not-restarting.png) 4. Click the Get started under the Reset this PC section. [![get started](https://windowsreport.com/wp-content/uploads/2022/03/get-started-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/get-started-windows-10-not-restarting.png) 5. Choose the Keep my files option. [![keep windows 10 not restarting](https://windowsreport.com/wp-content/uploads/2022/03/keep-files-windows-10-not-restarting.png)](https://windowsreport.com/wp-content/uploads/2022/03/keep-files-windows-10-not-restarting.png) 6. Finally, click Next, followed by the Reset button. If you’re still stuck with the Windows 10/11 not restarting issue, you might need to [reset your PC to factory values](https://windowsreport.com/12115-factory-reset-windows-8/). We advise you to choose the keep my files option to prevent losing vital information. Read more about this topic - [Computer restarted unexpectedly in Windows 11? Try these fixes](https://windowsreport.com/computer-restarted-unexpectedly-windows-11/) - [How to Fix: Computer Restarted Unexpectedly or Encountered an Unexpected Error](https://windowsreport.com/computer-restarted-unexpectedly/) - [Dell laptop is Stuck on Restarting: How to Fix It](https://windowsreport.com/dell-laptop-stuck-on-restarting/) - [Fix: PC Restarts When Playing Games (Not Overheating)](https://windowsreport.com/pc-restarts-when-playing-games/) - [Windows 10 PC Restarts Automatically / No Warning \[Fixed\]](https://windowsreport.com/random-restart-windows-10/) ### 7\. Perform a clean reinstallation Finally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step. If you’re unsure [how to reinstall Windows 10](https://windowsreport.com/reinstall-windows-10/), we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues. ## How do I force restart my computer? If your Windows 10 or 11 PC won’t restart, try a hard reboot—just press and hold the power button until it shuts down, then wait a minute and power it back on. That said, avoid using this method frequently. Some users also face issues like the [Settings app resetting after reboot](https://windowsreport.com/windows-settings-reset-to-default-on-reboot/), [random restarts in Windows 11](https://windowsreport.com/windows-11-random-restart/), or even being stuck in a [reboot loop](https://windowsreport.com/windows-11-reboot-loop/) or [automatic repair loop](https://windowsreport.com/windows-11-automatic-repair-loop/). These are often caused by system errors, power issues, or hardware failures. If your PC takes too long to restart, malware could be the culprit—try scanning with Windows Defender or one of the [top antivirus tools for Windows 10](https://windowsreport.com/best-antivirus-2021/). Also, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us. * [![Aleksandar Ognjanovic](https://windowsreport.com/wp-content/uploads/2020/05/Aleksandar-50x50.jpg) Aleksandar Ognjanovic ![Shield](https://windowsreport.com/wp-content/themes/reflectormedia-universalis/assets/images/shield-icon.svg)](https://windowsreport.com/author/aca/) Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions. * Readers help support Windows Report. We may get a commission if you buy through our links. ![Tooltip Icon](https://windowsreport.com/wp-content/themes/reflectormedia-universalis/assets/images/info-icon.svg) Read our disclosure page to find out how can you help Windows Report sustain the editorial team. [Read more](https://windowsreport.com/affiliate-disclosure/)
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