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| Boilerpipe Text | U.S. Passports
English
Travel.State.Gov
>
U.S. Passports
 >Â
Passport Help
 >Â
Frequently Asked Questions about Passport Services
Find the answers to your questions in one of these categories:
General Questions
Children (Under 16)
Social Security Number Requirement
U.S. Passport Card
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Yes. In most cases when you renew by mail, we will return the old passport to you. The old passport may not arrive for up to four weeks after you receive your new passport.Â
If you renew online, keep your most recent passport and do not send it to us.Â
If your old passport has a valid visa, you can still use the valid visa. You must travel with both your new
and
old passport in this case.
The number on your new passport will be different from the number on your previous passport.
If you have Global Entry, update yourÂ
Trusted Traveler account
 with your new passport information.Â
Do not contact us if your address changedÂ
after
 you receive your passport.
Contact us only if your mailing address changed while you are waiting for your passport.
Call us atÂ
1-877-487-2778
 (orÂ
1-888-874-7793
 if you are deaf or hard of hearing)
Call us atÂ
1-877-487-2778
 (orÂ
1-888-874-7793
 if you are deaf or hard of hearing). You’ll need either your application number or your last name and date of birth.
Get expedited service for $60.Â
Get 1-3 day delivery of your completed passport book for $22.05. 1-3 day delivery is not available for passport cards. We only send cards via First Class Mail.
If you are age 16 or older, your passport is valid for 10 years. Your child's passport (age 0-15) is valid for 5 years.
Some countries require that your passport have at least six months of validity beyond the dates of your trip
. Some airlines will not allow you to board if this requirement is not met.Â
Check ourÂ
Destination Information
 to learn about requirements for the destination in which you are traveling.   Â
To learn about returning to the United States after your travel, visit the
U.S. Department of Homeland Security's website
.
You will get multiple mailings. The number of mailings depends on what you requested.
Passport Book
:Â Your new passport book and citizenship evidence arrive inÂ
two
 separate envelopes:
New passport arrives via a trackable delivery service.
Citizenship evidence arrives up to 4 weeks later via First Class Mail.
Passport Card
:Â Your new passport card and citizenship evidence arrive inÂ
two
 separate envelopes:
New passport card arrives via First Class Mail. We only send passport cards via First Class Mail. We do not send cards using 1-3 day delivery services.
Your citizenship evidence arrives up to 4 weeks later via First Class Mail.
Both a Passport Book and Card
:Â
Your new passport book, passport card, and citizenship evidence arrive in
 three
 separate envelopes:
New passport book arrives via a trackable delivery service.
New passport card arrives via First Class Mail. We only send the passport card via First Class Mail. We do not send cards using 1-3 day delivery services.
Citizenship evidence arrives up to 4 weeks later via First Class Mail.
Check yourÂ
application status
 to find out when we mail your documents. If you have been waiting more than four weeks for your documents, callÂ
1-877-487-2778
 to report that you have not received your documents.Â
If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document.Â
The cost of your passport depends on your age, if you want a passport book, passport card, or both documents, and how fast you need it.Â
Go to ourÂ
Passport Fees page
 for more information on how much to pay, and what payment methods we accept.Â
If you have waited over two weeks since we mailed your passport, call us atÂ
1-877-487-2778
 (orÂ
1-888-874-7793
 if you are deaf or hard of hearing).
We will provide information about a special form (known as theÂ
DS-86 form
) which is a signed statement that you didn't receive your U.S. passport.
You must complete the DS-86 form within 120 days of the date we issued your passport. After 120 days, you must reapply and pay all fees, by law.
If your passport is damaged, apply for a new passport. Replace your passport if there is:
Water damage (including mold and stains)
A significant tear
Unofficial markings on the data page
Missing visa pages (torn out, ripped, or cut)
A hole punch
Do not replace your passport if there is normal "wear and tear" which includes:
The bend of a passport after being carried in your back pocket
Fanning of the visa pages after lots of opening and closing
If you need to replace your damaged passport, submit:
The damaged passport;
A signed statement explaining the damaged or mutilated condition of your passport book and/or card;Â
Form DS-11
 (including supporting documents, photo, and fees)
Some countries require that your passport has two to four blank visa or stamp pages. Some airlines will not allow you to board if this requirement is not met.
You cannot add visa pages to a current passport book. If you need more pages, you must renew your passport book.
On your passport form, select the option for a "large book" so you can get a passport book with extra visa pages.Â
Yes. The U.S. passport book and passport card are alternatives to a state-issued REAL ID and can be used for domestic flights.Â
According to theÂ
Department for Homeland Security
, residents of all states will soon have to use a Real ID compliant ID for domestic air travel. Not sure if your state’s driver’s license and ID are Real ID compliant? CheckÂ
your state’s status
. For a complete list of acceptable forms of identification to fly in the United States, visit
REAL ID
.Â
Yes, but
only
if you have a valid U.S. passport book and you meet
several
 requirements. Learn more to
see if you are eligible
.
We sent you a letter or email because we need more information from you to continue processing your passport. Go to ourÂ
Respond to a Letter or Email page
 for more information.
You should have a U.S. passport if:Â
You have family living or traveling abroad,
You are thinking about a vacation abroad, or
You have a job that could require international travel.
The QR code gives you easy access to important passport and travel information on our website.
If you scan the code using your mobile device, it will link to our website. If you do not wish to scan the code, you can also access the information on ourÂ
After I Get My Passport page
.
The QR code:
Is the same on all passport books
Does not have personally identifiable information, and
Does not change the way border officials and airlines review your document.
Passport cards do not have QR codes.Â
TheÂ
next generation passport
book has a polycarbonate, multi-layered plastic, data page. The passport number of the book includes both letters and numbers.
Passport books have a small integrated circuit (or “chip”) in the back cover. Â
The chip securely stores:
The same information displayed on the photo page of the passport,
A biometric identifier in the form of a digital image of the passport photograph, which is for facial recognition at ports-of-entry,
The unique chip identification number, and
A digital signature to protect the stored data from alteration.
If the chip fails, the passport remains a valid travel document until its expiration date. You will continue to be processed by the port-of-entry officer as if you had a passport without a chip.
When you apply for a passport using form DS-11, you will need to pay two fees: one to the U.S. Department of State and one to the facility where you submit your application. You pay the passport application fee to the U.S. Department of State. You pay the facility acceptance fee to the facility which accepts your application.
These acceptance facilities include libraries, local government offices, and post offices. They need to collect the acceptance fee to pay for the services they offer to passport customers.
When you renew your passport on form DS-82 as an adult, you only pay an passport application fee to the U.S. Department of State. You do not pay an facility acceptance fee.
We are sending emails and SMS text messages to some customers. The emails and text messages will include links that take you directly to our website. Use the information below to confirm the email or text message is from us.Â
Emails
The emails may include a reminder to renew your passport from USPassportRenewal@state.gov, or an invite to do a survey from noreply@qemailserver.com. Â
If you get an email from USPassportRenewal@state.gov, the subject line of the email may be:
Act Now - Renew Your U.S. Passport!
Act Now - Renew Your Child's Passport!
Act Now - Renew Your Passport Before Summer!Â
Act Now - Renew Your Child's Passport Before Summer!
If you get an email from noreply@qemailserver.com, the subject line of the email will be "Your Feedback Requested - U.S. Passport Application".
Text messages
We are sending messages to some customers who have passports expiring in the next year, and customers who are applying for a passport. The message will appear in your phone's SMS text app from 1-888-904-6435 and will begin with "U.S. Department of State."Â
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/
On a passport for a child under 16, a parent should print the child's full name on the signature line. The parent should also sign their name next to the printed name of their child, and note their relation to their child (example: mother, father, or guardian).
Example of how to sign a child's passport
Both parents or guardians must approve that we can issue a passport to a child, and go with the child to apply in person.
If one or both parents or guardians cannot apply in person with their child, you will need to show more documents.
If...
Then...
One parent can't
Â
go in person (but both of you have custody)
Submit aÂ
Statement of Consent: Form DS-3053
. The parent that cannot apply with the child must:
Sign and date Form DS-3053Â in front of a certified notary public, and
Submit a photocopy of the photo ID provided to the notary public.
You have sole legal custody, or you are the only parent
Submit one of these documents:
A court order granting you sole custody, or giving you permission to apply for your child's passport
Certified copy of the child's birth certificate or adoption decree listing you as theÂ
only
 parentÂ
Certified copy of the death certificate of the parent that cannot appear in person
If the legal guardian of the child is an office or private institution, provide:
A certified copy of the court order which says the office or institution is the child's guardian.
Written approval from the office or institution that the individual applying for the child can apply. Include a complete
Form DS-3053
.
The employee ID of the individual applying to show they work for the office or institution.
Certified copy of the judicial declaration of incompetence of the parent that cannot appear in person
You cannot find the other parent (but both of you have custody)
Submit aÂ
Statement of Special Family Circumstances: DS-5525
We may ask you for more evidence such as a custody order, an incarceration order, or a restraining order to protect againstÂ
international parental child abduction
.Â
If the non-applying parent is deployed by the military, that parent should provide a notarized Form DS-3053 in most cases.Â
Neither parent able to appear
Submit a
Statement of Consent: Form DS-3053
 or a notarized statement from both parents or guardians giving that person (example: grandparent) permission to apply for the child.
Include a photocopy of the photo IDs for both parents or guardians.
If the statement is from only one parent or guardian, you must also show proof that that parent or guardian has sole custody of the child.
Important
: SubmitÂ
Form DS-3053
 and other notarized statements within three months of signing them.
No. You cannot renew your child's passport using Form DS-82. If your
child is under age 16
, your child must appear in person with you and the child's other parent or guardian. You must submit your child's Form DS-11 at a passport acceptance facility, or a passport agency or center.
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Yes. Federal law requires that you provide your social security number, if you have one.
If you do not provide the information, your passport application will be delayed and your application may be denied. You will also be subject to a $500 penalty enforced by the Internal Revenue Service. (
26 U.S.C. 6039E
).Â
Contact theÂ
Social Security Administration
 for information about getting a social security number and card.
Submit a signed and dated statement. You must include the statement with the application, and include this text:
“I declare under penalty of perjury under the laws of the United States of America that the following is true and correct: I (or my child) have never been issued a social security number by the Social Security Administration.”
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The U.S. passport card is a wallet-sized, plastic passport that has no visa pages. The card is proof of U.S. citizenship and identity, and has the same length of validity as the passport book. Â
The card is for U.S. citizens who travel by land and sea from Canada, Mexico, Bermuda, and Caribbean countries.
The card is
 not valid for international travel by air
 and is cheaper than the passport book.
You can apply for either the book or card, or both documents. Â
You can apply for both a passport book and passport card at the same time using the same application. When completing your form, let us know if you would like to apply for one or both documents.Â
If you're renewing both your passport book and passport card, you must provide both documents. If you can submit a passport book, but you lost your passport card, you cannot renew the passport card using Form DS-82.
Yes. If you already have a passport book and
Â
you are eligible to use Form DS-82, you may apply for a passport card by mail as a "renewal" even if it is your first passport card.
You can do the same and apply for your first passport book by mail as a "renewal" if you already have a passport card.
Document (s) you want to renew
What to submit
Passport Book and Card
Passport Book and Card
Passport Book
Passport Book
Passport Card
Passport Card
I want to get my first card but only have a book
Passport Book
I want to get my first book but only have a card
Passport Card
Last Updated: February 10, 2026 |
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- [Replace or Certify Documents](https://travel.state.gov/content/travel/en/replace-certify-docs.html "Replace or Certify Documents")
# U.S. Passports
# English
- [Get a Passport](https://travel.state.gov/content/travel/en/passports/need-passport.html "Get a Passport")
- [Renew or Replace a Passport](https://travel.state.gov/content/travel/en/passports/have-passport.html "Renew or Replace a Passport")
- [Get My Passport Fast](https://travel.state.gov/content/travel/en/passports/get-fast.html "Get My Passport Fast")
- [Prepare to Apply](https://travel.state.gov/content/travel/en/passports/how-apply.html "Prepare to Apply")
- [Passport Help](https://travel.state.gov/content/travel/en/passports/passport-help.html "Passport Help")
- [Legal Matters](https://travel.state.gov/content/travel/en/passports/legal-matters.html "Legal Matters")
# Passport Help
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# Frequently Asked Questions
Find the answers to your questions in one of these categories:
1. [General Questions](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#general "General Questions")
2. [Children (Under 16)](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#16 "Children (Under 16)")
3. [Social Security Number Requirement](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#ssn "Social Security Number Requirement")
4. [U.S. Passport Card](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#card "Passport Card")
## General Questions
[ALL /]("Open all accordions") [ALL /]("Close all accordions")
[1\. I'm renewing my passport. Do I get the old one back? Will I get a new passport number?]("1. I'm renewing my passport. Do I get the old one back? Will I get a new passport number?")
Yes. In most cases when you renew by mail, we will return the old passport to you. The old passport may not arrive for up to four weeks after you receive your new passport.
If you renew online, keep your most recent passport and do not send it to us.
If your old passport has a valid visa, you can still use the valid visa. You must travel with both your new and old passport in this case.
The number on your new passport will be different from the number on your previous passport.
If you have Global Entry, update your [Trusted Traveler account](https://ttp.cbp.dhs.gov/ "Trusted Traveler link") with your new passport information.
[2\. My address changed. Do I need to update my passport?]("2. My address changed. Do I need to update my passport?")
Do not contact us if your address changed **after** you receive your passport.
Contact us only if your mailing address changed while you are waiting for your passport.
Call us at [1-877-487-2778](tel:1-877-487-2778 "Call NPIC") (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing)
[3\. I already applied and need my passport sooner than I thought. What can I do?]("3. I already applied and need my passport sooner than I thought. What can I do?")
Call us at [1-877-487-2778](tel:1-877-487-2778 "Call NPIC") (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing). You’ll need either your application number or your last name and date of birth.
- Get expedited service for \$60.
- Get 1-3 day delivery of your completed passport book for \$22.05. 1-3 day delivery is not available for passport cards. We only send cards via First Class Mail.
[4\. Do I need 6 months of validity on my passport to travel?]("4. Do I need 6 months of validity on my passport to travel?")
If you are age 16 or older, your passport is valid for 10 years. Your child's passport (age 0-15) is valid for 5 years.
**Some countries require that your passport have at least six months of validity beyond the dates of your trip**. Some airlines will not allow you to board if this requirement is not met.
Check our [Destination Information](https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages.html "Destination Information page") to learn about requirements for the destination in which you are traveling.
To learn about returning to the United States after your travel, visit the [U.S. Department of Homeland Security's website](https://www.cbp.gov/travel/us-citizens "Information for travelers returning to the United States").
[5\. How long does it take to get a passport?]("5. How long does it take to get a passport?")
Go to our [Processing Times page](https://travel.state.gov/content/travel/en/passports/how-apply/processing-times.html "Processing Times page") for more information.
[6\. How will you send my passport and supporting documents?]("6. How will you send my passport and supporting documents?")
You will get multiple mailings. The number of mailings depends on what you requested.
**Passport Book**: Your new passport book and citizenship evidence arrive in **two** separate envelopes:
1. New passport arrives via a trackable delivery service.
2. Citizenship evidence arrives up to 4 weeks later via First Class Mail.
**Passport Card**: Your new passport card and citizenship evidence arrive in **two** separate envelopes:
1. New passport card arrives via First Class Mail. We only send passport cards via First Class Mail. We do not send cards using 1-3 day delivery services.
2. Your citizenship evidence arrives up to 4 weeks later via First Class Mail.
**Both a Passport Book and Card**:
Your new passport book, passport card, and citizenship evidence arrive in **three** separate envelopes:
1. New passport book arrives via a trackable delivery service.
2. New passport card arrives via First Class Mail. We only send the passport card via First Class Mail. We do not send cards using 1-3 day delivery services.
3. Citizenship evidence arrives up to 4 weeks later via First Class Mail.
Check your [application status](https://travel.state.gov/content/travel/en/passports/need-passport/status.html "Application status info") to find out when we mail your documents. If you have been waiting more than four weeks for your documents, call [1-877-487-2778](tel:18774872778) to report that you have not received your documents.
If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document.
[7\. I am recently married or divorced. How do I change my name on my passport?]("7. I am recently married or divorced. How do I change my name on my passport?")
For more information, go to our [Change or Correct a Passport page](https://travel.state.gov/content/travel/en/passports/have-passport/change-correct.html "How to change or correct a passport").
If you are changing your name within one year of the date your passport was issued, complete [Form DS-5504](https://pptform.state.gov/ "Form Filler link").
If you are changing your name over a year after your passport was issued, complete [Form DS-82](https://pptform.state.gov/ "Form Filler link").
[8\. I am traveling very soon. How do I get a passport quickly?]("8. I am traveling very soon. How do I get a passport quickly?")
Go to our [Get My Passport Fast page](https://travel.state.gov/content/travel/en/passports/get-fast.html "Get My Passport Fast") for information on expediting your application, or making an appointment at a passport agency or center.
If you have a life-or-death emergency, go to our [Life-or-Death Emergency page](https://travel.state.gov/content/travel/en/passports/get-fast/emergencies.html "Life-or-Death Emergency info") to see if you qualify for an appointment.
[9\. How much does a U.S. passport cost?]("9. How much does a U.S. passport cost?")
The cost of your passport depends on your age, if you want a passport book, passport card, or both documents, and how fast you need it.
Go to our [Passport Fees page](https://travel.state.gov/content/travel/en/passports/how-apply/fees.html "Passport Fees page") for more information on how much to pay, and what payment methods we accept.
[10\. How do I get the status of my application?]("10. How do I get the status of my application?")
Application status updates will be sent to the email address you provided on your application. You can also [check the status of the application online](https://passportstatus.state.gov/ "Check Status Online Link") and [learn more about each status update](https://travel.state.gov/content/travel/en/passports/need-passport/status.html "Application Status info").
[11\. My passport has already been issued and mailed to me, but I have not received it. What do I do?]("11. My passport has already been issued and mailed to me, but I have not received it. What do I do?")
If you have waited over two weeks since we mailed your passport, call us at [1-877-487-2778](tel:1-877-487-2778) (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing).
We will provide information about a special form (known as the [DS-86 form](https://eforms.state.gov/Forms/ds86.PDF "Form DS-86: Statement of Non-Receipt of a U.S. Passport")) which is a signed statement that you didn't receive your U.S. passport.
You must complete the DS-86 form within 120 days of the date we issued your passport. After 120 days, you must reapply and pay all fees, by law.
[12\. My passport has been damaged. Can I continue to use this passport?]("12. My passport has been damaged. Can I continue to use this passport?")
If your passport is damaged, apply for a new passport. Replace your passport if there is:
- Water damage (including mold and stains)
- A significant tear
- Unofficial markings on the data page
- Missing visa pages (torn out, ripped, or cut)
- A hole punch
Do not replace your passport if there is normal "wear and tear" which includes:
- The bend of a passport after being carried in your back pocket
- Fanning of the visa pages after lots of opening and closing
If you need to replace your damaged passport, submit:
- The damaged passport;
- A signed statement explaining the damaged or mutilated condition of your passport book and/or card;
- [Form DS-11](https://pptform.state.gov/ "Form Filler link") (including supporting documents, photo, and fees)
[13\. How many blank visa pages do I need, and can I add pages to my passport book?]("13. How many blank visa pages do I need, and can I add pages to my passport book?")
Some countries require that your passport has two to four blank visa or stamp pages. Some airlines will not allow you to board if this requirement is not met.
You cannot add visa pages to a current passport book. If you need more pages, you must renew your passport book.
On your passport form, select the option for a "large book" so you can get a passport book with extra visa pages.
[14\. Can I use a passport to fly in the United States?]("14. Can I use a passport to fly in the United States?")
Yes. The U.S. passport book and passport card are alternatives to a state-issued REAL ID and can be used for domestic flights.
According to the [Department for Homeland Security](https://www.dhs.gov/real-id "DHS REAL ID information page "), residents of all states will soon have to use a Real ID compliant ID for domestic air travel. Not sure if your state’s driver’s license and ID are Real ID compliant? Check [your state’s status](https://www.dhs.gov/real-id "The REAL ID status of your State"). For a complete list of acceptable forms of identification to fly in the United States, visit [REAL ID](https://www.dhs.gov/real-id "REAL ID information").
[15\. Can I get a second passport book?]("15. Can I get a second passport book?")
Yes, but **only** if you have a valid U.S. passport book and you meet **several** requirements. Learn more to [see if you are eligible](https://travel.state.gov/content/travel/en/passports/have-passport/second-passport-book.html "Second Passport Book info").
[16\. I got a letter in the mail or an email about my application. What should I do?]("16. I got a letter in the mail or an email about my application. What should I do?")
We sent you a letter or email because we need more information from you to continue processing your passport. Go to our [Respond to a Letter or Email page](https://travel.state.gov/content/travel/en/passports/need-passport/letter-email.html "Respond to a Letter or Email page") for more information.
[17\. Who should have a valid U.S. passport?]("17. Who should have a valid U.S. passport?")
You should have a U.S. passport if:
- You have family living or traveling abroad,
- You are thinking about a vacation abroad, or
- You have a job that could require international travel.
[18\. My new passport book has a QR code. What is it for?]("18. My new passport book has a QR code. What is it for?")
The QR code gives you easy access to important passport and travel information on our website.
- If you scan the code using your mobile device, it will link to our website. If you do not wish to scan the code, you can also access the information on our [After I Get My Passport page](https://travel.state.gov/content/travel/en/passports/passport-help/after-getting-passport.html "After I Get My Passport info").
- The QR code:
- Is the same on all passport books
- Does not have personally identifiable information, and
- Does not change the way border officials and airlines review your document.
- Passport cards do not have QR codes.
[19\. What is the next generation passport book?]("19. What is the next generation passport book?")
The [next generation passport](https://travel.state.gov/content/travel/en/passports/passport-help/next-generation-passport.html "Next Generation passport info") book has a polycarbonate, multi-layered plastic, data page. The passport number of the book includes both letters and numbers.
Passport books have a small integrated circuit (or “chip”) in the back cover.
The chip securely stores:
- The same information displayed on the photo page of the passport,
- A biometric identifier in the form of a digital image of the passport photograph, which is for facial recognition at ports-of-entry,
- The unique chip identification number, and
- A digital signature to protect the stored data from alteration.
If the chip fails, the passport remains a valid travel document until its expiration date. You will continue to be processed by the port-of-entry officer as if you had a passport without a chip.
[20\. What is the difference between the passport application fee and facility acceptance fee?]("20. What is the difference between the passport application fee and facility acceptance fee?")
When you apply for a passport using form DS-11, you will need to pay two fees: one to the U.S. Department of State and one to the facility where you submit your application. You pay the passport application fee to the U.S. Department of State. You pay the facility acceptance fee to the facility which accepts your application.
These acceptance facilities include libraries, local government offices, and post offices. They need to collect the acceptance fee to pay for the services they offer to passport customers.
When you renew your passport on form DS-82 as an adult, you only pay an passport application fee to the U.S. Department of State. You do not pay an facility acceptance fee.
[21\. I received an email or text message that I did not ask for. How can I tell if this is from Passport Services?]("21. I received an email or text message that I did not ask for. How can I tell if this is from Passport Services?")
We are sending emails and SMS text messages to some customers. The emails and text messages will include links that take you directly to our website. Use the information below to confirm the email or text message is from us.
**Emails**
The emails may include a reminder to renew your passport from USPassportRenewal@state.gov, or an invite to do a survey from noreply@qemailserver.com.
If you get an email from USPassportRenewal@state.gov, the subject line of the email may be:
- Act Now - Renew Your U.S. Passport\!
- Act Now - Renew Your Child's Passport\!
- Act Now - Renew Your Passport Before Summer\!
- Act Now - Renew Your Child's Passport Before Summer\!
If you get an email from noreply@qemailserver.com, the subject line of the email will be "Your Feedback Requested - U.S. Passport Application".
**Text messages**
We are sending messages to some customers who have passports expiring in the next year, and customers who are applying for a passport. The message will appear in your phone's SMS text app from 1-888-904-6435 and will begin with "U.S. Department of State."
[22\. How do I take a good passport photo?]("22. How do I take a good passport photo?")
If you are submitting a paper application, go to our [Passport Photos page](https://travel.state.gov/content/travel/en/passports/how-apply/photos.html "Photos page link") to learn requirements and see examples of photos. If you are renewing online, go to our [Uploading a Digital Photo page](https://travel.state.gov/content/travel/en/passports/how-apply/online-renewal-photo.html "Uploading a Digital Photo link") for more information.
## Children (Under 16)
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[1\. What should I do if my child is too young to sign a passport book?]("1. What should I do if my child is too young to sign a passport book?")
On a passport for a child under 16, a parent should print the child's full name on the signature line. The parent should also sign their name next to the printed name of their child, and note their relation to their child (example: mother, father, or guardian).
[](https://travel.state.gov/content/dam/passports/passport-images/MinorPassport.jpg)
Example of how to sign a child's passport
[2\. What should I do if one parent or guardian cannot apply in person?]("2. What should I do if one parent or guardian cannot apply in person?")
- Both parents or guardians must approve that we can issue a passport to a child, and go with the child to apply in person.
- If one or both parents or guardians cannot apply in person with their child, you will need to show more documents.
| If... | Then... |
|---|---|
| One parent can'tgo in person (but both of you have custody) | Submit a [Statement of Consent: Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "DS-3053 Statement of Consent"). The parent that cannot apply with the child must:Sign and date Form DS-3053 in front of a certified notary public, and Submit a photocopy of the photo ID provided to the notary public. |
| You have sole legal custody, or you are the only parent | Submit one of these documents: A court order granting you sole custody, or giving you permission to apply for your child's passport Certified copy of the child's birth certificate or adoption decree listing you as the only parent Certified copy of the death certificate of the parent that cannot appear in person If the legal guardian of the child is an office or private institution, provide: A certified copy of the court order which says the office or institution is the child's guardian. Written approval from the office or institution that the individual applying for the child can apply. Include a complete [Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "DS 3053 link"). The employee ID of the individual applying to show they work for the office or institution. Certified copy of the judicial declaration of incompetence of the parent that cannot appear in person |
| You cannot find the other parent (but both of you have custody) | Submit a [Statement of Special Family Circumstances: DS-5525](https://eforms.state.gov/Forms/ds5525.pdf "DS-5525 Statement of Exigent/Special Family Circumstances Form") We may ask you for more evidence such as a custody order, an incarceration order, or a restraining order to protect against [international parental child abduction](https://travel.state.gov/content/travel/en/International-Parental-Child-Abduction.html "International Parental Child Abduction"). If the non-applying parent is deployed by the military, that parent should provide a notarized Form DS-3053 in most cases. |
| Neither parent able to appear | Submit a [Statement of Consent: Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "Form DS-3053: Statement of Consent") or a notarized statement from both parents or guardians giving that person (example: grandparent) permission to apply for the child. Include a photocopy of the photo IDs for both parents or guardians. If the statement is from only one parent or guardian, you must also show proof that that parent or guardian has sole custody of the child. |
**Important**: Submit [Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "Form DS 3053") and other notarized statements within three months of signing them.
[3\. Can I renew my child's passport?]("3. Can I renew my child's passport?")
No. You cannot renew your child's passport using Form DS-82. If your [child is under age 16](https://travel.state.gov/content/travel/en/passports/need-passport/under-16.html "Applying for a child webpage"), your child must appear in person with you and the child's other parent or guardian. You must submit your child's Form DS-11 at a passport acceptance facility, or a passport agency or center.
## Social Security Number Requirement
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[1\. Do I have to provide my social security number on my passport application?]("1. Do I have to provide my social security number on my passport application?")
Yes. Federal law requires that you provide your social security number, if you have one.
If you do not provide the information, your passport application will be delayed and your application may be denied. You will also be subject to a \$500 penalty enforced by the Internal Revenue Service. ([26 U.S.C. 6039E](https://www.gpo.gov/fdsys/granule/USCODE-2011-title26/USCODE-2011-title26-subtitleF-chap61-subchapA-partIII-subpartA-sec6039E "26 U.S.C 6039E")).
Contact the [Social Security Administration](https://www.ssa.gov/ "Social Security Information website") for information about getting a social security number and card.
[2\. What if I or my children don’t have a social security number?]("2. What if I or my children don’t have a social security number?")
Submit a signed and dated statement. You must include the statement with the application, and include this text:
“I declare under penalty of perjury under the laws of the United States of America that the following is true and correct: I (or my child) have never been issued a social security number by the Social Security Administration.”
## U.S. Passport Card
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[1\. What is the passport card?]("1. What is the passport card?")
The U.S. passport card is a wallet-sized, plastic passport that has no visa pages. The card is proof of U.S. citizenship and identity, and has the same length of validity as the passport book.
The card is for U.S. citizens who travel by land and sea from Canada, Mexico, Bermuda, and Caribbean countries.
The card is **not valid for international travel by air** and is cheaper than the passport book.
You can apply for either the book or card, or both documents.
[2\. How do I apply for a passport card?]("2. How do I apply for a passport card?")
You can apply for both a passport book and passport card at the same time using the same application. When completing your form, let us know if you would like to apply for one or both documents.
If you're renewing both your passport book and passport card, you must provide both documents. If you can submit a passport book, but you lost your passport card, you cannot renew the passport card using Form DS-82.
[3\. Can I get a passport card if I already have a passport book?]("3. Can I get a passport card if I already have a passport book?")
Yes. If you already have a passport book andyou are eligible to use Form DS-82, you may apply for a passport card by mail as a "renewal" even if it is your first passport card.
You can do the same and apply for your first passport book by mail as a "renewal" if you already have a passport card.
| Document (s) you want to renew | What to submit |
|---|---|
| Passport Book and Card | Passport Book and Card |
| Passport Book | Passport Book |
| Passport Card | Passport Card |
| I want to get my first card but only have a book | Passport Book |
| I want to get my first book but only have a card | Passport Card |
Last Updated: February 10, 2026
[Contact Us](https://travel.state.gov/content/travel/en/contact-us/passports.html)
[Información en español](https://travel.state.gov/content/travel/es/pasaportes/ayuda-de-pasaporte/preguntas-frequentes.html)
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| Readable Markdown | [](https://travel.state.gov/content/travel.html)
U.S. Passports
English
[Travel.State.Gov](https://travel.state.gov/content/travel.html "Travel.State.Gov") \> [U.S. Passports](https://travel.state.gov/content/travel/en/passports.html "U.S. Passports") \> [Passport Help](https://travel.state.gov/content/travel/en/passports/passport-help.html "Passport Help") \> Frequently Asked Questions about Passport Services
Find the answers to your questions in one of these categories:
1. [General Questions](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#general "General Questions")
2. [Children (Under 16)](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#16 "Children (Under 16)")
3. [Social Security Number Requirement](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#ssn "Social Security Number Requirement")
4. [U.S. Passport Card](https://travel.state.gov/content/travel/en/passports/passport-help/faqs.html#card "Passport Card")
ALL / ALL /
Yes. In most cases when you renew by mail, we will return the old passport to you. The old passport may not arrive for up to four weeks after you receive your new passport.
If you renew online, keep your most recent passport and do not send it to us.
If your old passport has a valid visa, you can still use the valid visa. You must travel with both your new and old passport in this case.
The number on your new passport will be different from the number on your previous passport.
If you have Global Entry, update your [Trusted Traveler account](https://ttp.cbp.dhs.gov/ "Trusted Traveler link") with your new passport information.
Do not contact us if your address changed **after** you receive your passport.
Contact us only if your mailing address changed while you are waiting for your passport.
Call us at [1-877-487-2778](tel:1-877-487-2778 "Call NPIC") (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing)
Call us at [1-877-487-2778](tel:1-877-487-2778 "Call NPIC") (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing). You’ll need either your application number or your last name and date of birth.
- Get expedited service for \$60.
- Get 1-3 day delivery of your completed passport book for \$22.05. 1-3 day delivery is not available for passport cards. We only send cards via First Class Mail.
If you are age 16 or older, your passport is valid for 10 years. Your child's passport (age 0-15) is valid for 5 years.
**Some countries require that your passport have at least six months of validity beyond the dates of your trip**. Some airlines will not allow you to board if this requirement is not met.
Check our [Destination Information](https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages.html "Destination Information page") to learn about requirements for the destination in which you are traveling.
To learn about returning to the United States after your travel, visit the [U.S. Department of Homeland Security's website](https://www.cbp.gov/travel/us-citizens "Information for travelers returning to the United States").
You will get multiple mailings. The number of mailings depends on what you requested.
**Passport Book**: Your new passport book and citizenship evidence arrive in **two** separate envelopes:
1. New passport arrives via a trackable delivery service.
2. Citizenship evidence arrives up to 4 weeks later via First Class Mail.
**Passport Card**: Your new passport card and citizenship evidence arrive in **two** separate envelopes:
1. New passport card arrives via First Class Mail. We only send passport cards via First Class Mail. We do not send cards using 1-3 day delivery services.
2. Your citizenship evidence arrives up to 4 weeks later via First Class Mail.
**Both a Passport Book and Card**:
Your new passport book, passport card, and citizenship evidence arrive in **three** separate envelopes:
1. New passport book arrives via a trackable delivery service.
2. New passport card arrives via First Class Mail. We only send the passport card via First Class Mail. We do not send cards using 1-3 day delivery services.
3. Citizenship evidence arrives up to 4 weeks later via First Class Mail.
Check your [application status](https://travel.state.gov/content/travel/en/passports/need-passport/status.html "Application status info") to find out when we mail your documents. If you have been waiting more than four weeks for your documents, call [1-877-487-2778](tel:18774872778) to report that you have not received your documents.
If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document.
The cost of your passport depends on your age, if you want a passport book, passport card, or both documents, and how fast you need it.
Go to our [Passport Fees page](https://travel.state.gov/content/travel/en/passports/how-apply/fees.html "Passport Fees page") for more information on how much to pay, and what payment methods we accept.
If you have waited over two weeks since we mailed your passport, call us at [1-877-487-2778](tel:1-877-487-2778) (or [1-888-874-7793](tel:1-888-874-7793 "Call NPIC TDD TTY") if you are deaf or hard of hearing).
We will provide information about a special form (known as the [DS-86 form](https://eforms.state.gov/Forms/ds86.PDF "Form DS-86: Statement of Non-Receipt of a U.S. Passport")) which is a signed statement that you didn't receive your U.S. passport.
You must complete the DS-86 form within 120 days of the date we issued your passport. After 120 days, you must reapply and pay all fees, by law.
If your passport is damaged, apply for a new passport. Replace your passport if there is:
- Water damage (including mold and stains)
- A significant tear
- Unofficial markings on the data page
- Missing visa pages (torn out, ripped, or cut)
- A hole punch
Do not replace your passport if there is normal "wear and tear" which includes:
- The bend of a passport after being carried in your back pocket
- Fanning of the visa pages after lots of opening and closing
If you need to replace your damaged passport, submit:
- The damaged passport;
- A signed statement explaining the damaged or mutilated condition of your passport book and/or card;
- [Form DS-11](https://pptform.state.gov/ "Form Filler link") (including supporting documents, photo, and fees)
Some countries require that your passport has two to four blank visa or stamp pages. Some airlines will not allow you to board if this requirement is not met.
You cannot add visa pages to a current passport book. If you need more pages, you must renew your passport book.
On your passport form, select the option for a "large book" so you can get a passport book with extra visa pages.
Yes. The U.S. passport book and passport card are alternatives to a state-issued REAL ID and can be used for domestic flights.
According to the [Department for Homeland Security](https://www.dhs.gov/real-id "DHS REAL ID information page "), residents of all states will soon have to use a Real ID compliant ID for domestic air travel. Not sure if your state’s driver’s license and ID are Real ID compliant? Check [your state’s status](https://www.dhs.gov/real-id "The REAL ID status of your State"). For a complete list of acceptable forms of identification to fly in the United States, visit [REAL ID](https://www.dhs.gov/real-id "REAL ID information").
Yes, but **only** if you have a valid U.S. passport book and you meet **several** requirements. Learn more to [see if you are eligible](https://travel.state.gov/content/travel/en/passports/have-passport/second-passport-book.html "Second Passport Book info").
We sent you a letter or email because we need more information from you to continue processing your passport. Go to our [Respond to a Letter or Email page](https://travel.state.gov/content/travel/en/passports/need-passport/letter-email.html "Respond to a Letter or Email page") for more information.
You should have a U.S. passport if:
- You have family living or traveling abroad,
- You are thinking about a vacation abroad, or
- You have a job that could require international travel.
The QR code gives you easy access to important passport and travel information on our website.
- If you scan the code using your mobile device, it will link to our website. If you do not wish to scan the code, you can also access the information on our [After I Get My Passport page](https://travel.state.gov/content/travel/en/passports/passport-help/after-getting-passport.html "After I Get My Passport info").
- The QR code:
- Is the same on all passport books
- Does not have personally identifiable information, and
- Does not change the way border officials and airlines review your document.
- Passport cards do not have QR codes.
The [next generation passport](https://travel.state.gov/content/travel/en/passports/passport-help/next-generation-passport.html "Next Generation passport info") book has a polycarbonate, multi-layered plastic, data page. The passport number of the book includes both letters and numbers.
Passport books have a small integrated circuit (or “chip”) in the back cover.
The chip securely stores:
- The same information displayed on the photo page of the passport,
- A biometric identifier in the form of a digital image of the passport photograph, which is for facial recognition at ports-of-entry,
- The unique chip identification number, and
- A digital signature to protect the stored data from alteration.
If the chip fails, the passport remains a valid travel document until its expiration date. You will continue to be processed by the port-of-entry officer as if you had a passport without a chip.
When you apply for a passport using form DS-11, you will need to pay two fees: one to the U.S. Department of State and one to the facility where you submit your application. You pay the passport application fee to the U.S. Department of State. You pay the facility acceptance fee to the facility which accepts your application.
These acceptance facilities include libraries, local government offices, and post offices. They need to collect the acceptance fee to pay for the services they offer to passport customers.
When you renew your passport on form DS-82 as an adult, you only pay an passport application fee to the U.S. Department of State. You do not pay an facility acceptance fee.
We are sending emails and SMS text messages to some customers. The emails and text messages will include links that take you directly to our website. Use the information below to confirm the email or text message is from us.
**Emails**
The emails may include a reminder to renew your passport from USPassportRenewal@state.gov, or an invite to do a survey from noreply@qemailserver.com.
If you get an email from USPassportRenewal@state.gov, the subject line of the email may be:
- Act Now - Renew Your U.S. Passport\!
- Act Now - Renew Your Child's Passport\!
- Act Now - Renew Your Passport Before Summer\!
- Act Now - Renew Your Child's Passport Before Summer\!
If you get an email from noreply@qemailserver.com, the subject line of the email will be "Your Feedback Requested - U.S. Passport Application".
**Text messages**
We are sending messages to some customers who have passports expiring in the next year, and customers who are applying for a passport. The message will appear in your phone's SMS text app from 1-888-904-6435 and will begin with "U.S. Department of State."
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On a passport for a child under 16, a parent should print the child's full name on the signature line. The parent should also sign their name next to the printed name of their child, and note their relation to their child (example: mother, father, or guardian).
[](https://travel.state.gov/content/dam/passports/passport-images/MinorPassport.jpg)
Example of how to sign a child's passport
- Both parents or guardians must approve that we can issue a passport to a child, and go with the child to apply in person.
- If one or both parents or guardians cannot apply in person with their child, you will need to show more documents.
| If... | Then... |
|---|---|
| One parent can'tgo in person (but both of you have custody) | Submit a [Statement of Consent: Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "DS-3053 Statement of Consent"). The parent that cannot apply with the child must:Sign and date Form DS-3053 in front of a certified notary public, and Submit a photocopy of the photo ID provided to the notary public. |
| You have sole legal custody, or you are the only parent | Submit one of these documents: A court order granting you sole custody, or giving you permission to apply for your child's passport Certified copy of the child's birth certificate or adoption decree listing you as the only parent Certified copy of the death certificate of the parent that cannot appear in person If the legal guardian of the child is an office or private institution, provide: A certified copy of the court order which says the office or institution is the child's guardian. Written approval from the office or institution that the individual applying for the child can apply. Include a complete [Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "DS 3053 link"). The employee ID of the individual applying to show they work for the office or institution. Certified copy of the judicial declaration of incompetence of the parent that cannot appear in person |
| You cannot find the other parent (but both of you have custody) | Submit a [Statement of Special Family Circumstances: DS-5525](https://eforms.state.gov/Forms/ds5525.pdf "DS-5525 Statement of Exigent/Special Family Circumstances Form") We may ask you for more evidence such as a custody order, an incarceration order, or a restraining order to protect against [international parental child abduction](https://travel.state.gov/content/travel/en/International-Parental-Child-Abduction.html "International Parental Child Abduction"). If the non-applying parent is deployed by the military, that parent should provide a notarized Form DS-3053 in most cases. |
| Neither parent able to appear | Submit a [Statement of Consent: Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "Form DS-3053: Statement of Consent") or a notarized statement from both parents or guardians giving that person (example: grandparent) permission to apply for the child. Include a photocopy of the photo IDs for both parents or guardians. If the statement is from only one parent or guardian, you must also show proof that that parent or guardian has sole custody of the child. |
**Important**: Submit [Form DS-3053](https://eforms.state.gov/Forms/ds3053.pdf "Form DS 3053") and other notarized statements within three months of signing them.
No. You cannot renew your child's passport using Form DS-82. If your [child is under age 16](https://travel.state.gov/content/travel/en/passports/need-passport/under-16.html "Applying for a child webpage"), your child must appear in person with you and the child's other parent or guardian. You must submit your child's Form DS-11 at a passport acceptance facility, or a passport agency or center.
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Yes. Federal law requires that you provide your social security number, if you have one.
If you do not provide the information, your passport application will be delayed and your application may be denied. You will also be subject to a \$500 penalty enforced by the Internal Revenue Service. ([26 U.S.C. 6039E](https://www.gpo.gov/fdsys/granule/USCODE-2011-title26/USCODE-2011-title26-subtitleF-chap61-subchapA-partIII-subpartA-sec6039E "26 U.S.C 6039E")).
Contact the [Social Security Administration](https://www.ssa.gov/ "Social Security Information website") for information about getting a social security number and card.
Submit a signed and dated statement. You must include the statement with the application, and include this text:
“I declare under penalty of perjury under the laws of the United States of America that the following is true and correct: I (or my child) have never been issued a social security number by the Social Security Administration.”
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The U.S. passport card is a wallet-sized, plastic passport that has no visa pages. The card is proof of U.S. citizenship and identity, and has the same length of validity as the passport book.
The card is for U.S. citizens who travel by land and sea from Canada, Mexico, Bermuda, and Caribbean countries.
The card is **not valid for international travel by air** and is cheaper than the passport book.
You can apply for either the book or card, or both documents.
You can apply for both a passport book and passport card at the same time using the same application. When completing your form, let us know if you would like to apply for one or both documents.
If you're renewing both your passport book and passport card, you must provide both documents. If you can submit a passport book, but you lost your passport card, you cannot renew the passport card using Form DS-82.
Yes. If you already have a passport book andyou are eligible to use Form DS-82, you may apply for a passport card by mail as a "renewal" even if it is your first passport card.
You can do the same and apply for your first passport book by mail as a "renewal" if you already have a passport card.
| Document (s) you want to renew | What to submit |
|---|---|
| Passport Book and Card | Passport Book and Card |
| Passport Book | Passport Book |
| Passport Card | Passport Card |
| I want to get my first card but only have a book | Passport Book |
| I want to get my first book but only have a card | Passport Card |
Last Updated: February 10, 2026 |
| Shard | 103 (laksa) |
| Root Hash | 15818340508630297303 |
| Unparsed URL | gov,state!travel,/content/travel/en/passports/passport-help/faqs.html s443 |