🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 58 (from laksa108)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa058.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://support.apple.com/en-ca\')), getAhrefsUnparsedNoserviceFromURL(\'https://support.apple.com/en-ca\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/support.apple.com\/en-ca","crawl_time":1775078768,"first_indexed_time":1462164420,"http_code":200,"src_unparsed":"com,apple!support,\/en-ca s443","src_root_hash":"91370157463614858","history_drop_reason":null,"meta_title":"Official Apple Support","meta_descriptions":["Learn more about popular features and topics, and find resources that will help you with all of your Apple products."],"attrs_boilerpipe_text":"Apple Support\nNeed help? Start here.\niPhone\nMac\niPad\nWatch\nVision\nAirPods\nTV\nSupport Tools\nReset Apple Account password\nCheck warranty or AppleCare plan\nChange a subscription\nSearch for More Topics\nSearch Support\nHandled with AppleCare\nEvery AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.\nLearn more\nApple Repair and Service\nWe can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. \nStart a repair\nMore to Explore\nApple Support App\nGet help for all of your Apple products in one place, or connect with an expert.\nDownload\nToday at Apple\nLearn, create, and be inspired in hands-on sessions at your Apple Store.\nSign up\nDesigning for longevity\nAt Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy.\nLearn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs.\nView (PDF)\nBeware of counterfeit parts\nSome counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an\nApple Store\n or \nApple Authorized Service Provider\n. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.\nAlso non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.\nBe aware of gift card scams\nBe aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.\nLearn more\nApple Service Programs\nMac mini Service Program for No Power Issue\niPhone 14 Plus Service Program for Rear Camera Issue\n15-inch MacBook Pro Battery Recall Program\nSee all programs","attrs_markdown":"- [Apple](https:\/\/www.apple.com\/ca\/)\n- - [Store](https:\/\/www.apple.com\/ca\/store)\n  \n  ## Shop\n  - [Shop the Latest](https:\/\/www.apple.com\/ca\/shop\/goto\/store)\n  - [Mac](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_mac)\n  - [iPad](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_ipad)\n  - [iPhone](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_iphone)\n  - [Apple Watch](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_watch)\n  - [Apple Vision Pro](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_vision)\n  - [AirPods](https:\/\/www.apple.com\/ca\/shop\/goto\/airpods\/accessories)\n  - [Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_accessories)\n  \n  ## Quick Links\n  - [Find a Store](https:\/\/www.apple.com\/ca\/retail\/)\n  - [Order Status](https:\/\/www.apple.com\/ca\/shop\/goto\/order\/list)\n  - [Apple Trade In](https:\/\/www.apple.com\/ca\/shop\/goto\/trade_in)\n  - [Financing](https:\/\/www.apple.com\/ca\/shop\/goto\/financing)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## Shop Special Stores\n  - [Certified Refurbished](https:\/\/www.apple.com\/ca\/shop\/goto\/special_deals)\n  - [Education](https:\/\/www.apple.com\/ca\/shop\/goto\/educationrouting)\n  - [Business](https:\/\/www.apple.com\/ca\/retail\/business\/)\n  \n  - [Mac](https:\/\/www.apple.com\/ca\/mac\/)\n  \n  ## Explore Mac\n  - [Explore All Mac](https:\/\/www.apple.com\/ca\/mac\/)\n  - [MacBook Neo](https:\/\/www.apple.com\/ca\/macbook-neo\/)\n  - [MacBook Air](https:\/\/www.apple.com\/ca\/macbook-air\/)\n  - [MacBook Pro](https:\/\/www.apple.com\/ca\/macbook-pro\/)\n  - [iMac](https:\/\/www.apple.com\/ca\/imac\/)\n  - [Mac mini](https:\/\/www.apple.com\/ca\/mac-mini\/)\n  - [Mac Studio](https:\/\/www.apple.com\/ca\/mac-studio\/)\n  - [Displays](https:\/\/www.apple.com\/ca\/displays\/)\n  - [Compare Mac](https:\/\/www.apple.com\/ca\/mac\/compare\/)\n  - [Switch from PC to Mac](https:\/\/www.apple.com\/ca\/mac\/mac-does-that\/)\n  \n  ## Shop Mac\n  - [Shop Mac](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_mac)\n  - [Mac Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/mac\/accessories)\n  - [Apple Trade In](https:\/\/www.apple.com\/ca\/shop\/goto\/trade_in)\n  - [Financing](https:\/\/www.apple.com\/ca\/shop\/goto\/financing)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## More from Mac\n  - [Mac Support](https:\/\/support.apple.com\/en-ca\/mac?cid=gn-ols-mac-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=mac)\n  - [macOS Tahoe](https:\/\/www.apple.com\/ca\/os\/macos\/)\n  - [Apple Intelligence](https:\/\/www.apple.com\/ca\/apple-intelligence\/)\n  - [Apps by Apple](https:\/\/www.apple.com\/ca\/apps\/)\n  - [Apple Creator Studio](https:\/\/www.apple.com\/ca\/apple-creator-studio\/)\n  - [Better with iPhone](https:\/\/www.apple.com\/ca\/macos\/continuity\/)\n  - [iCloud+](https:\/\/www.apple.com\/ca\/icloud\/)\n  - [Mac for Business](https:\/\/www.apple.com\/ca\/business\/mac\/)\n  - [Education](https:\/\/www.apple.com\/ca\/education\/)\n  \n  - [iPad](https:\/\/www.apple.com\/ca\/ipad\/)\n  \n  ## Explore iPad\n  - [Explore All iPad](https:\/\/www.apple.com\/ca\/ipad\/)\n  - [iPad Pro](https:\/\/www.apple.com\/ca\/ipad-pro\/)\n  - [iPad Air](https:\/\/www.apple.com\/ca\/ipad-air\/)\n  - [iPad](https:\/\/www.apple.com\/ca\/ipad-11\/)\n  - [iPad mini](https:\/\/www.apple.com\/ca\/ipad-mini\/)\n  - [Apple Pencil](https:\/\/www.apple.com\/ca\/apple-pencil\/)\n  - [Keyboards](https:\/\/www.apple.com\/ca\/ipad-keyboards\/)\n  - [Compare iPad](https:\/\/www.apple.com\/ca\/ipad\/compare\/)\n  \n  ## Shop iPad\n  - [Shop iPad](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_ipad)\n  - [iPad Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/ipad\/accessories)\n  - [Apple Trade In](https:\/\/www.apple.com\/ca\/shop\/goto\/trade_in)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## More from iPad\n  - [iPad Support](https:\/\/support.apple.com\/en-ca\/ipad?cid=gn-ols-ipad-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=ipad)\n  - [iPadOS 26](https:\/\/www.apple.com\/ca\/os\/ipados\/)\n  - [Apple Intelligence](https:\/\/www.apple.com\/ca\/apple-intelligence\/)\n  - [Apps by Apple](https:\/\/www.apple.com\/ca\/apps\/)\n  - [Apple Creator Studio](https:\/\/www.apple.com\/ca\/apple-creator-studio\/)\n  - [iCloud+](https:\/\/www.apple.com\/ca\/icloud\/)\n  - [Education](https:\/\/www.apple.com\/ca\/education\/)\n  \n  - [iPhone](https:\/\/www.apple.com\/ca\/iphone\/)\n  \n  ## Explore iPhone\n  - [Explore All iPhone](https:\/\/www.apple.com\/ca\/iphone\/)\n  - [iPhone 17 Pro](https:\/\/www.apple.com\/ca\/iphone-17-pro\/)\n  - [iPhone Air](https:\/\/www.apple.com\/ca\/iphone-air\/)\n  - [iPhone 17](https:\/\/www.apple.com\/ca\/iphone-17\/)\n  - [iPhone 17e](https:\/\/www.apple.com\/ca\/iphone-17e\/)\n  - [iPhone 16](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_iphone\/iphone_16)\n  - [Compare iPhone](https:\/\/www.apple.com\/ca\/iphone\/compare\/)\n  - [Switch from Android](https:\/\/www.apple.com\/ca\/iphone\/switch\/)\n  \n  ## Shop iPhone\n  - [Shop iPhone](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_iphone)\n  - [iPhone Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/iphone\/accessories)\n  - [Apple Trade In](https:\/\/www.apple.com\/ca\/shop\/goto\/trade_in)\n  - [Financing](https:\/\/www.apple.com\/ca\/shop\/goto\/financing)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## More from iPhone\n  - [iPhone Support](https:\/\/support.apple.com\/en-ca\/iphone?cid=gn-ols-iphone-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=iphone)\n  - [iOS 26](https:\/\/www.apple.com\/ca\/os\/ios\/)\n  - [Apple Intelligence](https:\/\/www.apple.com\/ca\/apple-intelligence\/)\n  - [Apps by Apple](https:\/\/www.apple.com\/ca\/apps\/)\n  - [iPhone Privacy](https:\/\/www.apple.com\/ca\/privacy\/)\n  - [Better with Mac](https:\/\/www.apple.com\/ca\/macos\/continuity\/)\n  - [iCloud+](https:\/\/www.apple.com\/ca\/icloud\/)\n  - [Wallet, Pay](https:\/\/www.apple.com\/ca\/wallet\/)\n  - [Siri](https:\/\/www.apple.com\/ca\/siri\/)\n  \n  - [Watch](https:\/\/www.apple.com\/ca\/watch\/)\n  \n  ## Explore Watch\n  - [Explore All Apple Watch](https:\/\/www.apple.com\/ca\/watch\/)\n  - [Apple Watch Series 11](https:\/\/www.apple.com\/ca\/apple-watch-series-11\/)\n  - [Apple Watch SE 3](https:\/\/www.apple.com\/ca\/apple-watch-se-3\/)\n  - [Apple Watch Ultra 3](https:\/\/www.apple.com\/ca\/apple-watch-ultra-3\/)\n  - [Apple Watch Nike](https:\/\/www.apple.com\/ca\/apple-watch-nike\/)\n  - [Apple Watch Hermès](https:\/\/www.apple.com\/ca\/apple-watch-hermes\/)\n  - [Compare Watch](https:\/\/www.apple.com\/ca\/watch\/compare\/)\n  - [Why Apple Watch](https:\/\/www.apple.com\/ca\/watch\/why-apple-watch\/)\n  \n  ## Shop Watch\n  - [Shop Apple Watch](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_watch)\n  - [Apple Watch Bands](https:\/\/www.apple.com\/ca\/shop\/goto\/watch\/bands)\n  - [Apple Watch Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/watch\/accessories)\n  - [Apple Trade In](https:\/\/www.apple.com\/ca\/shop\/goto\/trade_in)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## More from Watch\n  - [Apple Watch Support](https:\/\/support.apple.com\/en-ca\/watch?cid=gn-ols-watch-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=watch)\n  - [watchOS 26](https:\/\/www.apple.com\/ca\/os\/watchos\/)\n  - [Apple Watch For Your Kids](https:\/\/www.apple.com\/ca\/apple-watch-for-your-kids\/)\n  - [Apps by Apple](https:\/\/www.apple.com\/ca\/apps\/)\n  - [Apple Fitness+](https:\/\/www.apple.com\/ca\/apple-fitness-plus\/)\n  \n  - [Vision](https:\/\/www.apple.com\/ca\/apple-vision-pro\/)\n  \n  ## Explore Vision\n  - [Explore Apple Vision Pro](https:\/\/www.apple.com\/ca\/apple-vision-pro\/)\n  - [Tech Specs](https:\/\/www.apple.com\/ca\/apple-vision-pro\/specs\/)\n  \n  ## Shop Vision\n  - [Shop Apple Vision Pro](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_vision)\n  - [Apple Vision Pro Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/vision\/accessories)\n  - [Book a Demo](https:\/\/www.apple.com\/ca\/retail\/instore-shopping-session\/session-selection\/?topic=visionpro)\n  - [Financing](https:\/\/www.apple.com\/ca\/shop\/goto\/financing)\n  - [Personal Setup](https:\/\/www.apple.com\/ca\/shop\/goto\/personal_setup)\n  \n  ## More from Vision\n  - [Apple Vision Pro Support](https:\/\/support.apple.com\/en-ca\/apple-vision-pro?cid=gn-nav-vision-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=apple-vision-pro)\n  - [visionOS 26](https:\/\/www.apple.com\/ca\/os\/visionos\/)\n  - [Apple Vision Pro for Enterprise](https:\/\/www.apple.com\/ca\/business\/enterprise\/apple-vision-pro\/)\n  \n  - [AirPods](https:\/\/www.apple.com\/ca\/airpods\/)\n  \n  ## Explore AirPods\n  - [Explore All AirPods](https:\/\/www.apple.com\/ca\/airpods\/)\n  - [AirPods 4](https:\/\/www.apple.com\/ca\/airpods-4\/)\n  - [AirPods Pro 3](https:\/\/www.apple.com\/ca\/airpods-pro\/)\n  - [AirPods Max 2](https:\/\/www.apple.com\/ca\/airpods-max\/)\n  - [Compare AirPods](https:\/\/www.apple.com\/ca\/airpods\/compare\/)\n  \n  ## Shop AirPods\n  - [Shop AirPods](https:\/\/www.apple.com\/ca\/shop\/goto\/accessories\/all_accessories\/headphones_speakers?fh=47d1%2B3214%2B45aa%2B45ab&f=apple-overear-sport&page=1)\n  - [AirPods Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/airpods\/accessories)\n  \n  ## More from AirPods\n  - [AirPods Support](https:\/\/support.apple.com\/en-ca\/airpods?cid=gn-ols-airpods-psp-prodfly)\n  - [AppleCare](https:\/\/www.apple.com\/ca\/applecare\/?filter=headphones)\n  - [Apple Music](https:\/\/www.apple.com\/ca\/apple-music\/)\n  - [Apple Fitness+](https:\/\/www.apple.com\/ca\/apple-fitness-plus\/)\n  \n  - [TV & Home](https:\/\/www.apple.com\/ca\/tv-home\/)\n  \n  ## Explore TV & Home\n  - [Explore TV & Home](https:\/\/www.apple.com\/ca\/tv-home\/)\n  - [Apple TV 4K](https:\/\/www.apple.com\/ca\/apple-tv-4k\/)\n  - [HomePod](https:\/\/www.apple.com\/ca\/homepod-2nd-generation\/)\n  - [HomePod mini](https:\/\/www.apple.com\/ca\/homepod-mini\/)\n  \n  ## Shop TV & Home\n  - [Shop Apple TV 4K](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_tv\/apple_tv_4k)\n  - [Shop HomePod](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_homepod\/homepod)\n  - [Shop HomePod mini](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_homepod\/homepod_mini)\n  - [Shop Siri Remote](https:\/\/www.apple.com\/ca\/shop\/goto\/product\/MW5G3)\n  - [TV & Home Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/smart_home\/accessories)\n  \n  ## More from TV & Home\n  - [Apple TV Support](https:\/\/support.apple.com\/en-ca\/apple-tv?cid=gn-ols-appletv-psp-prodfly)\n  - [HomePod Support](https:\/\/support.apple.com\/en-ca\/homepod?cid=gn-ols-homepod-psp-prodfly)\n  - [AppleCare for Apple TV](https:\/\/www.apple.com\/ca\/applecare\/?filter=tv)\n  - [AppleCare for HomePod](https:\/\/www.apple.com\/ca\/applecare\/?filter=homepod)\n  - [Apple TV app](https:\/\/www.apple.com\/ca\/apple-tv-app\/)\n  - [Apple TV](https:\/\/www.apple.com\/ca\/apple-tv\/)\n  - [Home app](https:\/\/www.apple.com\/ca\/home-app\/)\n  - [Apple Music](https:\/\/www.apple.com\/ca\/apple-music\/)\n  - [Siri](https:\/\/www.apple.com\/ca\/siri\/)\n  - [AirPlay](https:\/\/www.apple.com\/ca\/airplay\/)\n  \n  - [Entertainment](https:\/\/www.apple.com\/ca\/entertainment\/)\n  \n  ## Explore Entertainment\n  - [Explore Entertainment](https:\/\/www.apple.com\/ca\/services\/)\n  - [Apple One](https:\/\/www.apple.com\/ca\/apple-one\/)\n  - [Apple TV](https:\/\/www.apple.com\/ca\/apple-tv\/)\n  - [Apple Music](https:\/\/www.apple.com\/ca\/apple-music\/)\n  - [Apple Arcade](https:\/\/www.apple.com\/ca\/apple-arcade\/)\n  - [Apple Fitness+](https:\/\/www.apple.com\/ca\/apple-fitness-plus\/)\n  - [Apple News+](https:\/\/www.apple.com\/ca\/apple-news\/)\n  - [Apple Podcasts](https:\/\/www.apple.com\/ca\/apple-podcasts\/)\n  - [Apple Books](https:\/\/www.apple.com\/ca\/apple-books\/)\n  - [App Store](https:\/\/www.apple.com\/ca\/app-store\/)\n  \n  ## Support\n  - [Apple TV Support](https:\/\/support.apple.com\/en-ca\/tv?cid=gn-ols-tv-psp-prodfly)\n  - [Apple Music Support](https:\/\/support.apple.com\/en-ca\/music?cid=gn-ols-music-psp-prodfly)\n  \n  - [Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_accessories)\n  \n  ## Shop Accessories\n  - [Shop All Accessories](https:\/\/www.apple.com\/ca\/shop\/goto\/buy_accessories)\n  - [Mac](https:\/\/www.apple.com\/ca\/shop\/goto\/mac\/accessories)\n  - [iPad](https:\/\/www.apple.com\/ca\/shop\/goto\/ipad\/accessories)\n  - [iPhone](https:\/\/www.apple.com\/ca\/shop\/goto\/iphone\/accessories)\n  - [Apple Watch](https:\/\/www.apple.com\/ca\/shop\/goto\/watch\/accessories)\n  - [Apple Vision Pro](https:\/\/www.apple.com\/ca\/shop\/goto\/vision\/accessories)\n  - [AirPods](https:\/\/www.apple.com\/ca\/shop\/goto\/airpods\/accessories)\n  - [TV & Home](https:\/\/www.apple.com\/ca\/shop\/goto\/smart_home\/accessories)\n  \n  ## Explore Accessories\n  - [Made by Apple](https:\/\/www.apple.com\/ca\/shop\/goto\/accessories\/all_accessories\/made_by_apple)\n  - [Beats](https:\/\/www.apple.com\/ca\/shop\/goto\/accessories\/all_accessories\/beats_featured)\n  - [AirTag](https:\/\/www.apple.com\/ca\/airtag\/)\n  \n  - [Support](https:\/\/support.apple.com\/en-ca\/)\n  \n  ## Explore Support\n  - [iPhone](https:\/\/support.apple.com\/en-ca\/iphone?cid=gn-ols-iphone-psp-explore)\n  - [Mac](https:\/\/support.apple.com\/en-ca\/mac?cid=gn-ols-mac-psp-explore)\n  - [iPad](https:\/\/support.apple.com\/en-ca\/ipad?cid=gn-ols-ipad-psp-explore)\n  - [Watch](https:\/\/support.apple.com\/en-ca\/watch?cid=gn-ols-watch-psp-explore)\n  - [Apple Vision Pro](https:\/\/support.apple.com\/en-ca\/apple-vision-pro?cid=gn-nav-vision-psp-explore)\n  - [AirPods](https:\/\/support.apple.com\/en-ca\/airpods?cid=gn-ols-airpods-psp-explore)\n  - [Music](https:\/\/support.apple.com\/en-ca\/music?cid=gn-ols-music-psp-explore)\n  - [TV](https:\/\/support.apple.com\/en-ca\/tv?cid=gn-ols-tv-psp-explore)\n  - [Explore Support](https:\/\/support.apple.com\/en-ca\/?cid=gn-ols-home-hp-explore)\n  \n  ## Get Help\n  - [Community](https:\/\/discussions.apple.com\/welcome?cid=gn-com-community-lp-get_help)\n  - [Check Coverage](https:\/\/checkcoverage.apple.com\/ca\/en?cid=gn-ols-checkcoverage-lp-get_help)\n  - [Genius Bar](https:\/\/www.apple.com\/ca\/retail\/geniusbar\/)\n  - [Repair](https:\/\/support.apple.com\/en-ca\/repair?cid=gn-ols-repair-lp-get_help)\n  \n  ## Helpful Topics\n  - [Get AppleCare](https:\/\/www.apple.com\/ca\/applecare\/)\n  - [Apple Account and Password](https:\/\/support.apple.com\/en-ca\/apple-account?cid=gn-ols-appleaccount-psp-helpful_topics)\n  - [Billing & Subscriptions](https:\/\/support.apple.com\/en-ca\/billing?cid=gn-ols-billing-collection-helpful_topics)\n  - [Accessibility](https:\/\/support.apple.com\/en-ca\/accessibility?cid=gn-ols-accessibility-psp-helpful_topics)\n- ## Quick Links\n  - [If you forgot your Apple Account password](https:\/\/support.apple.com\/en-ca\/102656)\n  - [If you forgot your iPhone passcode or your iPhone is disabled](https:\/\/support.apple.com\/en-ca\/118430)\n  - [If you want to cancel a subscription from Apple](https:\/\/support.apple.com\/en-ca\/118428)\n  - [Update your iPhone or iPad](https:\/\/support.apple.com\/en-ca\/118575)\n  - [Find your lost Apple device](https:\/\/support.apple.com\/en-ca\/104978)\n- 0\\+\n\n![Official Apple Support](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_heroes\/support-home-apple-logo-circle-blue.png)\n\n# Apple Support\nNeed help? Start here.\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-iphone-nav_2x.png) iPhone](https:\/\/support.apple.com\/en-ca\/iphone)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_navicons\/image-grid-mac-nav_2x.png) Mac](https:\/\/support.apple.com\/en-ca\/mac)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_navicons\/image-grid-ipad-tn_2x.png) iPad](https:\/\/support.apple.com\/en-ca\/ipad)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-watch_2x.png) Watch](https:\/\/support.apple.com\/en-ca\/watch)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-apple-vision-pro_2x.png) Vision](https:\/\/support.apple.com\/en-ca\/apple-vision-pro)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-airpods_2x.png) AirPods](https:\/\/support.apple.com\/en-ca\/airpods)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-tv_2x.png) TV](https:\/\/support.apple.com\/en-ca\/tv)\n## Support Tools\n[Reset Apple Account password](https:\/\/iforgot.apple.com\/)\n\n[Check warranty or AppleCare plan](https:\/\/checkcoverage.apple.com\/?locale=en_CA)\n\n[Change a subscription](https:\/\/account.apple.com\/account\/manage\/section\/subscriptions)\n## Search for More Topics\n## Handled with AppleCare\nEvery AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.\n\n- [Learn more](https:\/\/www.apple.com\/ca\/applecare\/?cid=aaa-ols-home-acpp-psp-0922)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-side-applecare.image.large_2x.png)\n\n## Apple Repair and Service\nWe can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts.\n\n- [Start a repair](https:\/\/support.apple.com\/en-ca\/repair)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-feature-repair-and-service.image.large_2x.png)\n## More to Explore\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/content-block-apple-support.png)\n\n### Apple Support App\nGet help for all of your Apple products in one place, or connect with an expert.\n\n- [Download](https:\/\/apps.apple.com\/ca\/app\/apple-support\/id1130498044?pt=2003&ct=support.home&mt=8&l=en)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-feature-round-todayatapple.png)\n\n### Today at Apple\nLearn, create, and be inspired in hands-on sessions at your Apple Store.\n\n- [Sign up](https:\/\/www.apple.com\/ca\/today\/)\n\n## Designing for longevity\nAt Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy.\n\nLearn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. [View (PDF)](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_CA\/otherassets\/programs\/Longevity_by_Design.pdf)\n\n## Beware of counterfeit parts\nSome counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an [Apple Store](https:\/\/www.apple.com\/ca\/retail\/) or [Apple Authorized Service Provider](https:\/\/locate.apple.com\/ca\/en\/). If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.\n\nAlso non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/nav-icon-giftcard_2x.svg)\n\n## Be aware of gift card scams\nBe aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.\n\n- [Learn more](https:\/\/support.apple.com\/en-ca\/120933)\n\n## Apple Service Programs\n- [Mac mini Service Program for No Power Issue](https:\/\/support.apple.com\/en-ca\/mac-mini-2023-service-program-for-no-power-issue)\n- [iPhone 14 Plus Service Program for Rear Camera Issue](https:\/\/support.apple.com\/en-ca\/iphone-14-plus-service-program-for-rear-camera-issue)\n- [15-inch MacBook Pro Battery Recall Program](https:\/\/support.apple.com\/en-ca\/15-inch-macbook-pro-battery-recall)\n- [See all programs](https:\/\/support.apple.com\/en-ca\/service-programs)\n\n## Apple Footer\n[Apple](https:\/\/www.apple.com\/ca\/)\n\n1. Support\n\n### Product Support\n[Open Menu](https:\/\/support.apple.com\/en-ca#ac-gf-directory-column-section-product-support)   [Close Menu](https:\/\/support.apple.com\/en-ca)\n\n- [iPhone Support](https:\/\/support.apple.com\/en-ca\/iphone)\n- [Mac Support](https:\/\/support.apple.com\/en-ca\/mac)\n- [iPad Support](https:\/\/support.apple.com\/en-ca\/ipad)\n- [Watch Support](https:\/\/support.apple.com\/en-ca\/watch)\n- [Apple Vision Pro Support](https:\/\/support.apple.com\/en-ca\/apple-vision-pro)\n- [AirPods Support](https:\/\/support.apple.com\/en-ca\/airpods)\n- [TV Support](https:\/\/support.apple.com\/en-ca\/tv)\n- [Support Site Map](https:\/\/support.apple.com\/en-ca\/sitemap)\n\n### Service and Repair\n[Open Menu](https:\/\/support.apple.com\/en-ca#ac-gf-directory-column-section-service-and-repair)   [Close Menu](https:\/\/support.apple.com\/en-ca)\n\n- [Apple Repair Options](https:\/\/support.apple.com\/en-ca\/repair)\n- [Service and Repair Information](https:\/\/support.apple.com\/en-ca\/repair-products)\n- [AppleCare Products](https:\/\/www.apple.com\/ca\/support\/products\/)\n- [Hardware Warranties](https:\/\/www.apple.com\/ca\/legal\/warranty\/)\n- [Software License Agreements](https:\/\/www.apple.com\/ca\/legal\/sla\/)\n- [Complimentary Support](https:\/\/support.apple.com\/en-ca\/complimentary)\n\n### Resources\n[Open Menu](https:\/\/support.apple.com\/en-ca#ac-gf-directory-column-section-resources)   [Close Menu](https:\/\/support.apple.com\/en-ca)\n\n- [My Support](https:\/\/support.apple.com\/en-ca\/my-support)\n- [Product Documentation](https:\/\/support.apple.com\/en-ca\/docs)\n- [Apple Support Videos](https:\/\/www.youtube.com\/applesupport)\n- [Accessibility](https:\/\/support.apple.com\/en-ca\/accessibility)\n\n### Connect\n[Open Menu](https:\/\/support.apple.com\/en-ca#ac-gf-directory-column-section-connect)   [Close Menu](https:\/\/support.apple.com\/en-ca)\n\n- [Contact Us](https:\/\/support.apple.com\/en-ca\/contact)\n- [Support app](https:\/\/apps.apple.com\/ca\/app\/apple-support\/id1130498044?pt=2003&ct=support.footer&mt=8&l=en)\n- [Apple Communities](https:\/\/discussions.apple.com\/)\n\n[Canada (English)](https:\/\/support.apple.com\/choose-country-region \"Choose your country or region\") [Français](https:\/\/support.apple.com\/fr-ca \"Cette page est disponible en français\")\n\nCopyright © 2026 Apple Inc. All rights reserved.\n\n[Privacy Policy](https:\/\/www.apple.com\/ca\/legal\/privacy\/) [Use of Cookies](https:\/\/www.apple.com\/ca\/legal\/privacy\/en-ww\/cookies\/) [Terms of Use](https:\/\/www.apple.com\/ca\/legal\/internet-services\/terms\/site.html) [Sales and Refunds](https:\/\/www.apple.com\/ca\/shop\/goto\/help\/sales_refunds) [Legal](https:\/\/www.apple.com\/ca\/legal\/) [Site Map](https:\/\/www.apple.com\/ca\/sitemap\/)","attrs_readable_markdown":"![Official Apple Support](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_heroes\/support-home-apple-logo-circle-blue.png)\n\n## Apple Support\nNeed help? Start here.\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-iphone-nav_2x.png) iPhone](https:\/\/support.apple.com\/en-ca\/iphone)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_navicons\/image-grid-mac-nav_2x.png) Mac](https:\/\/support.apple.com\/en-ca\/mac)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_navicons\/image-grid-ipad-tn_2x.png) iPad](https:\/\/support.apple.com\/en-ca\/ipad)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-watch_2x.png) Watch](https:\/\/support.apple.com\/en-ca\/watch)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-apple-vision-pro_2x.png) Vision](https:\/\/support.apple.com\/en-ca\/apple-vision-pro)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-airpods_2x.png) AirPods](https:\/\/support.apple.com\/en-ca\/airpods)\n\n[![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/image-grid-tv_2x.png) TV](https:\/\/support.apple.com\/en-ca\/tv)\n\nSupport Tools\n\n[Reset Apple Account password](https:\/\/iforgot.apple.com\/)\n\n[Check warranty or AppleCare plan](https:\/\/checkcoverage.apple.com\/?locale=en_CA)\n\n[Change a subscription](https:\/\/account.apple.com\/account\/manage\/section\/subscriptions)\n\nSearch for More Topics\n\n## Handled with AppleCare\nEvery AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.\n\n- [Learn more](https:\/\/www.apple.com\/ca\/applecare\/?cid=aaa-ols-home-acpp-psp-0922)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-side-applecare.image.large_2x.png)\n\n## Apple Repair and Service\nWe can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts.\n\n- [Start a repair](https:\/\/support.apple.com\/en-ca\/repair)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-feature-repair-and-service.image.large_2x.png)\n\nMore to Explore\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/content-block-apple-support.png)\n\n### Apple Support App\nGet help for all of your Apple products in one place, or connect with an expert.\n\n- [Download](https:\/\/apps.apple.com\/ca\/app\/apple-support\/id1130498044?pt=2003&ct=support.home&mt=8&l=en)\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp\/psp_content\/tile-feature-round-todayatapple.png)\n\n### Today at Apple\nLearn, create, and be inspired in hands-on sessions at your Apple Store.\n\n- [Sign up](https:\/\/www.apple.com\/ca\/today\/)\n\n## Designing for longevity\nAt Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy.\n\nLearn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. [View (PDF)](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_CA\/otherassets\/programs\/Longevity_by_Design.pdf)\n\n## Beware of counterfeit parts\nSome counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an [Apple Store](https:\/\/www.apple.com\/ca\/retail\/) or [Apple Authorized Service Provider](https:\/\/locate.apple.com\/ca\/en\/). If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.\n\nAlso non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.\n\n![](https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/psp_navicons\/nav-icon-giftcard_2x.svg)\n\n## Be aware of gift card scams\nBe aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.\n\n- [Learn more](https:\/\/support.apple.com\/en-ca\/120933)\n\n## Apple Service Programs\n- [Mac mini Service Program for No Power Issue](https:\/\/support.apple.com\/en-ca\/mac-mini-2023-service-program-for-no-power-issue)\n- [iPhone 14 Plus Service Program for Rear Camera Issue](https:\/\/support.apple.com\/en-ca\/iphone-14-plus-service-program-for-rear-camera-issue)\n- [15-inch MacBook Pro Battery Recall Program](https:\/\/support.apple.com\/en-ca\/15-inch-macbook-pro-battery-recall)\n- [See all programs](https:\/\/support.apple.com\/en-ca\/service-programs)","meta_canonical":null}

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Page Details

Property	Value
URL	https://support.apple.com/en-ca
Last Crawled	2026-04-01 21:26:08 (7 days ago)
First Indexed	2016-05-02 04:47:00 (9 years ago)
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Meta Title	Official Apple Support
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Boilerpipe Text	Apple Support Need help? Start here. iPhone Mac iPad Watch Vision AirPods TV Support Tools Reset Apple Account password Check warranty or AppleCare plan Change a subscription Search for More Topics Search Support Handled with AppleCare Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. Learn more Apple Repair and Service We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. Start a repair More to Explore Apple Support App Get help for all of your Apple products in one place, or connect with an expert. Download Today at Apple Learn, create, and be inspired in hands-on sessions at your Apple Store. Sign up Designing for longevity At Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy. Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. View (PDF) Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider . If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. Be aware of gift card scams Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards. Learn more Apple Service Programs Mac mini Service Program for No Power Issue iPhone 14 Plus Service Program for Rear Camera Issue 15-inch MacBook Pro Battery Recall Program See all programs
Markdown	- [Apple](https://www.apple.com/ca/) - - [Store](https://www.apple.com/ca/store) ## Shop - [Shop the Latest](https://www.apple.com/ca/shop/goto/store) - [Mac](https://www.apple.com/ca/shop/goto/buy_mac) - [iPad](https://www.apple.com/ca/shop/goto/buy_ipad) - [iPhone](https://www.apple.com/ca/shop/goto/buy_iphone) - [Apple Watch](https://www.apple.com/ca/shop/goto/buy_watch) - [Apple Vision Pro](https://www.apple.com/ca/shop/goto/buy_vision) - [AirPods](https://www.apple.com/ca/shop/goto/airpods/accessories) - [Accessories](https://www.apple.com/ca/shop/goto/buy_accessories) ## Quick Links - [Find a Store](https://www.apple.com/ca/retail/) - [Order Status](https://www.apple.com/ca/shop/goto/order/list) - [Apple Trade In](https://www.apple.com/ca/shop/goto/trade_in) - [Financing](https://www.apple.com/ca/shop/goto/financing) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## Shop Special Stores - [Certified Refurbished](https://www.apple.com/ca/shop/goto/special_deals) - [Education](https://www.apple.com/ca/shop/goto/educationrouting) - [Business](https://www.apple.com/ca/retail/business/) - [Mac](https://www.apple.com/ca/mac/) ## Explore Mac - [Explore All Mac](https://www.apple.com/ca/mac/) - [MacBook Neo](https://www.apple.com/ca/macbook-neo/) - [MacBook Air](https://www.apple.com/ca/macbook-air/) - [MacBook Pro](https://www.apple.com/ca/macbook-pro/) - [iMac](https://www.apple.com/ca/imac/) - [Mac mini](https://www.apple.com/ca/mac-mini/) - [Mac Studio](https://www.apple.com/ca/mac-studio/) - [Displays](https://www.apple.com/ca/displays/) - [Compare Mac](https://www.apple.com/ca/mac/compare/) - [Switch from PC to Mac](https://www.apple.com/ca/mac/mac-does-that/) ## Shop Mac - [Shop Mac](https://www.apple.com/ca/shop/goto/buy_mac) - [Mac Accessories](https://www.apple.com/ca/shop/goto/mac/accessories) - [Apple Trade In](https://www.apple.com/ca/shop/goto/trade_in) - [Financing](https://www.apple.com/ca/shop/goto/financing) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## More from Mac - [Mac Support](https://support.apple.com/en-ca/mac?cid=gn-ols-mac-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=mac) - [macOS Tahoe](https://www.apple.com/ca/os/macos/) - [Apple Intelligence](https://www.apple.com/ca/apple-intelligence/) - [Apps by Apple](https://www.apple.com/ca/apps/) - [Apple Creator Studio](https://www.apple.com/ca/apple-creator-studio/) - [Better with iPhone](https://www.apple.com/ca/macos/continuity/) - [iCloud+](https://www.apple.com/ca/icloud/) - [Mac for Business](https://www.apple.com/ca/business/mac/) - [Education](https://www.apple.com/ca/education/) - [iPad](https://www.apple.com/ca/ipad/) ## Explore iPad - [Explore All iPad](https://www.apple.com/ca/ipad/) - [iPad Pro](https://www.apple.com/ca/ipad-pro/) - [iPad Air](https://www.apple.com/ca/ipad-air/) - [iPad](https://www.apple.com/ca/ipad-11/) - [iPad mini](https://www.apple.com/ca/ipad-mini/) - [Apple Pencil](https://www.apple.com/ca/apple-pencil/) - [Keyboards](https://www.apple.com/ca/ipad-keyboards/) - [Compare iPad](https://www.apple.com/ca/ipad/compare/) ## Shop iPad - [Shop iPad](https://www.apple.com/ca/shop/goto/buy_ipad) - [iPad Accessories](https://www.apple.com/ca/shop/goto/ipad/accessories) - [Apple Trade In](https://www.apple.com/ca/shop/goto/trade_in) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## More from iPad - [iPad Support](https://support.apple.com/en-ca/ipad?cid=gn-ols-ipad-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=ipad) - [iPadOS 26](https://www.apple.com/ca/os/ipados/) - [Apple Intelligence](https://www.apple.com/ca/apple-intelligence/) - [Apps by Apple](https://www.apple.com/ca/apps/) - [Apple Creator Studio](https://www.apple.com/ca/apple-creator-studio/) - [iCloud+](https://www.apple.com/ca/icloud/) - [Education](https://www.apple.com/ca/education/) - [iPhone](https://www.apple.com/ca/iphone/) ## Explore iPhone - [Explore All iPhone](https://www.apple.com/ca/iphone/) - [iPhone 17 Pro](https://www.apple.com/ca/iphone-17-pro/) - [iPhone Air](https://www.apple.com/ca/iphone-air/) - [iPhone 17](https://www.apple.com/ca/iphone-17/) - [iPhone 17e](https://www.apple.com/ca/iphone-17e/) - [iPhone 16](https://www.apple.com/ca/shop/goto/buy_iphone/iphone_16) - [Compare iPhone](https://www.apple.com/ca/iphone/compare/) - [Switch from Android](https://www.apple.com/ca/iphone/switch/) ## Shop iPhone - [Shop iPhone](https://www.apple.com/ca/shop/goto/buy_iphone) - [iPhone Accessories](https://www.apple.com/ca/shop/goto/iphone/accessories) - [Apple Trade In](https://www.apple.com/ca/shop/goto/trade_in) - [Financing](https://www.apple.com/ca/shop/goto/financing) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## More from iPhone - [iPhone Support](https://support.apple.com/en-ca/iphone?cid=gn-ols-iphone-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=iphone) - [iOS 26](https://www.apple.com/ca/os/ios/) - [Apple Intelligence](https://www.apple.com/ca/apple-intelligence/) - [Apps by Apple](https://www.apple.com/ca/apps/) - [iPhone Privacy](https://www.apple.com/ca/privacy/) - [Better with Mac](https://www.apple.com/ca/macos/continuity/) - [iCloud+](https://www.apple.com/ca/icloud/) - [Wallet, Pay](https://www.apple.com/ca/wallet/) - [Siri](https://www.apple.com/ca/siri/) - [Watch](https://www.apple.com/ca/watch/) ## Explore Watch - [Explore All Apple Watch](https://www.apple.com/ca/watch/) - [Apple Watch Series 11](https://www.apple.com/ca/apple-watch-series-11/) - [Apple Watch SE 3](https://www.apple.com/ca/apple-watch-se-3/) - [Apple Watch Ultra 3](https://www.apple.com/ca/apple-watch-ultra-3/) - [Apple Watch Nike](https://www.apple.com/ca/apple-watch-nike/) - [Apple Watch Hermès](https://www.apple.com/ca/apple-watch-hermes/) - [Compare Watch](https://www.apple.com/ca/watch/compare/) - [Why Apple Watch](https://www.apple.com/ca/watch/why-apple-watch/) ## Shop Watch - [Shop Apple Watch](https://www.apple.com/ca/shop/goto/buy_watch) - [Apple Watch Bands](https://www.apple.com/ca/shop/goto/watch/bands) - [Apple Watch Accessories](https://www.apple.com/ca/shop/goto/watch/accessories) - [Apple Trade In](https://www.apple.com/ca/shop/goto/trade_in) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## More from Watch - [Apple Watch Support](https://support.apple.com/en-ca/watch?cid=gn-ols-watch-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=watch) - [watchOS 26](https://www.apple.com/ca/os/watchos/) - [Apple Watch For Your Kids](https://www.apple.com/ca/apple-watch-for-your-kids/) - [Apps by Apple](https://www.apple.com/ca/apps/) - [Apple Fitness+](https://www.apple.com/ca/apple-fitness-plus/) - [Vision](https://www.apple.com/ca/apple-vision-pro/) ## Explore Vision - [Explore Apple Vision Pro](https://www.apple.com/ca/apple-vision-pro/) - [Tech Specs](https://www.apple.com/ca/apple-vision-pro/specs/) ## Shop Vision - [Shop Apple Vision Pro](https://www.apple.com/ca/shop/goto/buy_vision) - [Apple Vision Pro Accessories](https://www.apple.com/ca/shop/goto/vision/accessories) - [Book a Demo](https://www.apple.com/ca/retail/instore-shopping-session/session-selection/?topic=visionpro) - [Financing](https://www.apple.com/ca/shop/goto/financing) - [Personal Setup](https://www.apple.com/ca/shop/goto/personal_setup) ## More from Vision - [Apple Vision Pro Support](https://support.apple.com/en-ca/apple-vision-pro?cid=gn-nav-vision-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=apple-vision-pro) - [visionOS 26](https://www.apple.com/ca/os/visionos/) - [Apple Vision Pro for Enterprise](https://www.apple.com/ca/business/enterprise/apple-vision-pro/) - [AirPods](https://www.apple.com/ca/airpods/) ## Explore AirPods - [Explore All AirPods](https://www.apple.com/ca/airpods/) - [AirPods 4](https://www.apple.com/ca/airpods-4/) - [AirPods Pro 3](https://www.apple.com/ca/airpods-pro/) - [AirPods Max 2](https://www.apple.com/ca/airpods-max/) - [Compare AirPods](https://www.apple.com/ca/airpods/compare/) ## Shop AirPods - [Shop AirPods](https://www.apple.com/ca/shop/goto/accessories/all_accessories/headphones_speakers?fh=47d1%2B3214%2B45aa%2B45ab&f=apple-overear-sport&page=1) - [AirPods Accessories](https://www.apple.com/ca/shop/goto/airpods/accessories) ## More from AirPods - [AirPods Support](https://support.apple.com/en-ca/airpods?cid=gn-ols-airpods-psp-prodfly) - [AppleCare](https://www.apple.com/ca/applecare/?filter=headphones) - [Apple Music](https://www.apple.com/ca/apple-music/) - [Apple Fitness+](https://www.apple.com/ca/apple-fitness-plus/) - [TV & Home](https://www.apple.com/ca/tv-home/) ## Explore TV & Home - [Explore TV & Home](https://www.apple.com/ca/tv-home/) - [Apple TV 4K](https://www.apple.com/ca/apple-tv-4k/) - [HomePod](https://www.apple.com/ca/homepod-2nd-generation/) - [HomePod mini](https://www.apple.com/ca/homepod-mini/) ## Shop TV & Home - [Shop Apple TV 4K](https://www.apple.com/ca/shop/goto/buy_tv/apple_tv_4k) - [Shop HomePod](https://www.apple.com/ca/shop/goto/buy_homepod/homepod) - [Shop HomePod mini](https://www.apple.com/ca/shop/goto/buy_homepod/homepod_mini) - [Shop Siri Remote](https://www.apple.com/ca/shop/goto/product/MW5G3) - [TV & Home Accessories](https://www.apple.com/ca/shop/goto/smart_home/accessories) ## More from TV & Home - [Apple TV Support](https://support.apple.com/en-ca/apple-tv?cid=gn-ols-appletv-psp-prodfly) - [HomePod Support](https://support.apple.com/en-ca/homepod?cid=gn-ols-homepod-psp-prodfly) - [AppleCare for Apple TV](https://www.apple.com/ca/applecare/?filter=tv) - [AppleCare for HomePod](https://www.apple.com/ca/applecare/?filter=homepod) - [Apple TV app](https://www.apple.com/ca/apple-tv-app/) - [Apple TV](https://www.apple.com/ca/apple-tv/) - [Home app](https://www.apple.com/ca/home-app/) - [Apple Music](https://www.apple.com/ca/apple-music/) - [Siri](https://www.apple.com/ca/siri/) - [AirPlay](https://www.apple.com/ca/airplay/) - [Entertainment](https://www.apple.com/ca/entertainment/) ## Explore Entertainment - [Explore Entertainment](https://www.apple.com/ca/services/) - [Apple One](https://www.apple.com/ca/apple-one/) - [Apple TV](https://www.apple.com/ca/apple-tv/) - [Apple Music](https://www.apple.com/ca/apple-music/) - [Apple Arcade](https://www.apple.com/ca/apple-arcade/) - [Apple Fitness+](https://www.apple.com/ca/apple-fitness-plus/) - [Apple News+](https://www.apple.com/ca/apple-news/) - [Apple Podcasts](https://www.apple.com/ca/apple-podcasts/) - [Apple Books](https://www.apple.com/ca/apple-books/) - [App Store](https://www.apple.com/ca/app-store/) ## Support - [Apple TV Support](https://support.apple.com/en-ca/tv?cid=gn-ols-tv-psp-prodfly) - [Apple Music Support](https://support.apple.com/en-ca/music?cid=gn-ols-music-psp-prodfly) - [Accessories](https://www.apple.com/ca/shop/goto/buy_accessories) ## Shop Accessories - [Shop All Accessories](https://www.apple.com/ca/shop/goto/buy_accessories) - [Mac](https://www.apple.com/ca/shop/goto/mac/accessories) - [iPad](https://www.apple.com/ca/shop/goto/ipad/accessories) - [iPhone](https://www.apple.com/ca/shop/goto/iphone/accessories) - [Apple Watch](https://www.apple.com/ca/shop/goto/watch/accessories) - [Apple Vision Pro](https://www.apple.com/ca/shop/goto/vision/accessories) - [AirPods](https://www.apple.com/ca/shop/goto/airpods/accessories) - [TV & Home](https://www.apple.com/ca/shop/goto/smart_home/accessories) ## Explore Accessories - [Made by Apple](https://www.apple.com/ca/shop/goto/accessories/all_accessories/made_by_apple) - [Beats](https://www.apple.com/ca/shop/goto/accessories/all_accessories/beats_featured) - [AirTag](https://www.apple.com/ca/airtag/) - [Support](https://support.apple.com/en-ca/) ## Explore Support - [iPhone](https://support.apple.com/en-ca/iphone?cid=gn-ols-iphone-psp-explore) - [Mac](https://support.apple.com/en-ca/mac?cid=gn-ols-mac-psp-explore) - [iPad](https://support.apple.com/en-ca/ipad?cid=gn-ols-ipad-psp-explore) - [Watch](https://support.apple.com/en-ca/watch?cid=gn-ols-watch-psp-explore) - [Apple Vision Pro](https://support.apple.com/en-ca/apple-vision-pro?cid=gn-nav-vision-psp-explore) - [AirPods](https://support.apple.com/en-ca/airpods?cid=gn-ols-airpods-psp-explore) - [Music](https://support.apple.com/en-ca/music?cid=gn-ols-music-psp-explore) - [TV](https://support.apple.com/en-ca/tv?cid=gn-ols-tv-psp-explore) - [Explore Support](https://support.apple.com/en-ca/?cid=gn-ols-home-hp-explore) ## Get Help - [Community](https://discussions.apple.com/welcome?cid=gn-com-community-lp-get_help) - [Check Coverage](https://checkcoverage.apple.com/ca/en?cid=gn-ols-checkcoverage-lp-get_help) - [Genius Bar](https://www.apple.com/ca/retail/geniusbar/) - [Repair](https://support.apple.com/en-ca/repair?cid=gn-ols-repair-lp-get_help) ## Helpful Topics - [Get AppleCare](https://www.apple.com/ca/applecare/) - [Apple Account and Password](https://support.apple.com/en-ca/apple-account?cid=gn-ols-appleaccount-psp-helpful_topics) - [Billing & Subscriptions](https://support.apple.com/en-ca/billing?cid=gn-ols-billing-collection-helpful_topics) - [Accessibility](https://support.apple.com/en-ca/accessibility?cid=gn-ols-accessibility-psp-helpful_topics) - ## Quick Links - [If you forgot your Apple Account password](https://support.apple.com/en-ca/102656) - [If you forgot your iPhone passcode or your iPhone is disabled](https://support.apple.com/en-ca/118430) - [If you want to cancel a subscription from Apple](https://support.apple.com/en-ca/118428) - [Update your iPhone or iPad](https://support.apple.com/en-ca/118575) - [Find your lost Apple device](https://support.apple.com/en-ca/104978) - 0\+ ![Official Apple Support](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_heroes/support-home-apple-logo-circle-blue.png) # Apple Support Need help? Start here. [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-iphone-nav_2x.png) iPhone](https://support.apple.com/en-ca/iphone) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-nav_2x.png) Mac](https://support.apple.com/en-ca/mac) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png) iPad](https://support.apple.com/en-ca/ipad) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch_2x.png) Watch](https://support.apple.com/en-ca/watch) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-apple-vision-pro_2x.png) Vision](https://support.apple.com/en-ca/apple-vision-pro) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png) AirPods](https://support.apple.com/en-ca/airpods) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png) TV](https://support.apple.com/en-ca/tv) ## Support Tools [Reset Apple Account password](https://iforgot.apple.com/) [Check warranty or AppleCare plan](https://checkcoverage.apple.com/?locale=en_CA) [Change a subscription](https://account.apple.com/account/manage/section/subscriptions) ## Search for More Topics ## Handled with AppleCare Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. - [Learn more](https://www.apple.com/ca/applecare/?cid=aaa-ols-home-acpp-psp-0922) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-side-applecare.image.large_2x.png) ## Apple Repair and Service We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. - [Start a repair](https://support.apple.com/en-ca/repair) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-feature-repair-and-service.image.large_2x.png) ## More to Explore ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-apple-support.png) ### Apple Support App Get help for all of your Apple products in one place, or connect with an expert. - [Download](https://apps.apple.com/ca/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=en) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-feature-round-todayatapple.png) ### Today at Apple Learn, create, and be inspired in hands-on sessions at your Apple Store. - [Sign up](https://www.apple.com/ca/today/) ## Designing for longevity At Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy. Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. [View (PDF)](https://support.apple.com/content/dam/edam/applecare/images/en_CA/otherassets/programs/Longevity_by_Design.pdf) ## Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an [Apple Store](https://www.apple.com/ca/retail/) or [Apple Authorized Service Provider](https://locate.apple.com/ca/en/). If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg) ## Be aware of gift card scams Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards. - [Learn more](https://support.apple.com/en-ca/120933) ## Apple Service Programs - [Mac mini Service Program for No Power Issue](https://support.apple.com/en-ca/mac-mini-2023-service-program-for-no-power-issue) - [iPhone 14 Plus Service Program for Rear Camera Issue](https://support.apple.com/en-ca/iphone-14-plus-service-program-for-rear-camera-issue) - [15-inch MacBook Pro Battery Recall Program](https://support.apple.com/en-ca/15-inch-macbook-pro-battery-recall) - [See all programs](https://support.apple.com/en-ca/service-programs) ## Apple Footer [Apple](https://www.apple.com/ca/) 1. Support ### Product Support [Open Menu](https://support.apple.com/en-ca#ac-gf-directory-column-section-product-support) [Close Menu](https://support.apple.com/en-ca) - [iPhone Support](https://support.apple.com/en-ca/iphone) - [Mac Support](https://support.apple.com/en-ca/mac) - [iPad Support](https://support.apple.com/en-ca/ipad) - [Watch Support](https://support.apple.com/en-ca/watch) - [Apple Vision Pro Support](https://support.apple.com/en-ca/apple-vision-pro) - [AirPods Support](https://support.apple.com/en-ca/airpods) - [TV Support](https://support.apple.com/en-ca/tv) - [Support Site Map](https://support.apple.com/en-ca/sitemap) ### Service and Repair [Open Menu](https://support.apple.com/en-ca#ac-gf-directory-column-section-service-and-repair) [Close Menu](https://support.apple.com/en-ca) - [Apple Repair Options](https://support.apple.com/en-ca/repair) - [Service and Repair Information](https://support.apple.com/en-ca/repair-products) - [AppleCare Products](https://www.apple.com/ca/support/products/) - [Hardware Warranties](https://www.apple.com/ca/legal/warranty/) - [Software License Agreements](https://www.apple.com/ca/legal/sla/) - [Complimentary Support](https://support.apple.com/en-ca/complimentary) ### Resources [Open Menu](https://support.apple.com/en-ca#ac-gf-directory-column-section-resources) [Close Menu](https://support.apple.com/en-ca) - [My Support](https://support.apple.com/en-ca/my-support) - [Product Documentation](https://support.apple.com/en-ca/docs) - [Apple Support Videos](https://www.youtube.com/applesupport) - [Accessibility](https://support.apple.com/en-ca/accessibility) ### Connect [Open Menu](https://support.apple.com/en-ca#ac-gf-directory-column-section-connect) [Close Menu](https://support.apple.com/en-ca) - [Contact Us](https://support.apple.com/en-ca/contact) - [Support app](https://apps.apple.com/ca/app/apple-support/id1130498044?pt=2003&ct=support.footer&mt=8&l=en) - [Apple Communities](https://discussions.apple.com/) [Canada (English)](https://support.apple.com/choose-country-region "Choose your country or region") [Français](https://support.apple.com/fr-ca "Cette page est disponible en français") Copyright © 2026 Apple Inc. All rights reserved. [Privacy Policy](https://www.apple.com/ca/legal/privacy/) [Use of Cookies](https://www.apple.com/ca/legal/privacy/en-ww/cookies/) [Terms of Use](https://www.apple.com/ca/legal/internet-services/terms/site.html) [Sales and Refunds](https://www.apple.com/ca/shop/goto/help/sales_refunds) [Legal](https://www.apple.com/ca/legal/) [Site Map](https://www.apple.com/ca/sitemap/)
Readable Markdown	![Official Apple Support](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_heroes/support-home-apple-logo-circle-blue.png) ## Apple Support Need help? Start here. [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-iphone-nav_2x.png) iPhone](https://support.apple.com/en-ca/iphone) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-nav_2x.png) Mac](https://support.apple.com/en-ca/mac) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png) iPad](https://support.apple.com/en-ca/ipad) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch_2x.png) Watch](https://support.apple.com/en-ca/watch) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-apple-vision-pro_2x.png) Vision](https://support.apple.com/en-ca/apple-vision-pro) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png) AirPods](https://support.apple.com/en-ca/airpods) [![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png) TV](https://support.apple.com/en-ca/tv) Support Tools [Reset Apple Account password](https://iforgot.apple.com/) [Check warranty or AppleCare plan](https://checkcoverage.apple.com/?locale=en_CA) [Change a subscription](https://account.apple.com/account/manage/section/subscriptions) Search for More Topics ## Handled with AppleCare Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. - [Learn more](https://www.apple.com/ca/applecare/?cid=aaa-ols-home-acpp-psp-0922) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-side-applecare.image.large_2x.png) ## Apple Repair and Service We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. - [Start a repair](https://support.apple.com/en-ca/repair) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-feature-repair-and-service.image.large_2x.png) More to Explore ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-apple-support.png) ### Apple Support App Get help for all of your Apple products in one place, or connect with an expert. - [Download](https://apps.apple.com/ca/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=en) ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_content/tile-feature-round-todayatapple.png) ### Today at Apple Learn, create, and be inspired in hands-on sessions at your Apple Store. - [Sign up](https://www.apple.com/ca/today/) ## Designing for longevity At Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy. Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. [View (PDF)](https://support.apple.com/content/dam/edam/applecare/images/en_CA/otherassets/programs/Longevity_by_Design.pdf) ## Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an [Apple Store](https://www.apple.com/ca/retail/) or [Apple Authorized Service Provider](https://locate.apple.com/ca/en/). If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. ![](https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg) ## Be aware of gift card scams Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards. - [Learn more](https://support.apple.com/en-ca/120933) ## Apple Service Programs - [Mac mini Service Program for No Power Issue](https://support.apple.com/en-ca/mac-mini-2023-service-program-for-no-power-issue) - [iPhone 14 Plus Service Program for Rear Camera Issue](https://support.apple.com/en-ca/iphone-14-plus-service-program-for-rear-camera-issue) - [15-inch MacBook Pro Battery Recall Program](https://support.apple.com/en-ca/15-inch-macbook-pro-battery-recall) - [See all programs](https://support.apple.com/en-ca/service-programs)
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