🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 46 (from laksa193)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa046.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://steamcommunity.com/discussions/forum/2/3316358999126043988/\')), getAhrefsUnparsedNoserviceFromURL(\'https://steamcommunity.com/discussions/forum/2/3316358999126043988/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/","crawl_time":1770594101,"first_indexed_time":0,"http_code":200,"src_unparsed":"com,steamcommunity!\/discussions\/forum\/2\/3316358999126043988\/ s443","src_root_hash":"7714681513672776646","history_drop_reason":null,"meta_title":"Steam not loading on Mac :: Steam for Mac","meta_descriptions":[],"attrs_boilerpipe_text":"STORE\nCOMMUNITY\nAbout\nSUPPORT\nInstall Steam\nsign in\n | \nlanguage\nAll Discussions\n>\nSteam Forums\n>\nSteam for Mac\n>\nTopic Details\nThis topic has been locked\nliquidbizz\n25 Aug, 2022 @ 5:55pm\nSteam not loading on Mac\nSteam will not open on MAC. I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work.\nAny ideas?\n<\n>\nShowing\n1\n-\n15\nof\n26\ncomments\nKnight_Vert\n27 Aug, 2022 @ 10:49am \nI have the same issue, no solutions yet\n#1\nscrambledeggs\n27 Aug, 2022 @ 11:47pm \nI have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading.\nActivity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion\n#2\nrasco^\n28 Aug, 2022 @ 10:12am \n:S\n#3\nMenoetios\n28 Aug, 2022 @ 4:23pm \nwhen u solved it, notify me.\n#4\nNep\n1 Sep, 2022 @ 5:57pm \nSame problem here it just loads for ages\n#5\nMILO\n1 Sep, 2022 @ 7:08pm \nsame issues. Dota 2 Team, please fix it asap.\n#6\nтубороши прайм.\n2 Sep, 2022 @ 9:36am \nSame problem here it just loads for ages ahahahahaha))))\n#7\nUhOh\n2 Sep, 2022 @ 1:55pm \nWorked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well...\n#8\nZenryzap\n3 Sep, 2022 @ 11:10am \nI am having a similar issue.  Steam worked this morning and then stopped responding.  I have force quit, deleted all but the steamapps folder, restarted multiple times.  But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning.  Then I try to open the steam app and it updates but will not run.  Eventually says not responding.\n#9\nfudgeassassin\n3 Sep, 2022 @ 9:22pm \nI'm having the same problem. Loads the \"extracting packages\" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution.\n#10\nNep\n5 Sep, 2022 @ 4:28pm \n1\n1\n2\nExit Steam if you have it running\n- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.\n- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).\n- Hold down CMD-Shift-Period, All the hidden files will become visible.\n- Next, go to User\/[your username]\/Library\/Application Support\/Steam.\n- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.\n- Re-download Steam and reinstall the application.\n- Launch Steam.app from your Dock or Applications folder.\nThat works just makes gaming too slow\n#11\nHarrisonX\n22 Dec, 2023 @ 8:12am \nOriginally posted by\nNep\n:\nExit Steam if you have it running\n- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.\n- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).\n- Hold down CMD-Shift-Period, All the hidden files will become visible.\n- Next, go to User\/[your username]\/Library\/Application Support\/Steam.\n- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.\n- Re-download Steam and reinstall the application.\n- Launch Steam.app from your Dock or Applications folder.\nThat works just makes gaming too slow\nThank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :)\nLast edited by\nHarrisonX\n;\n22 Dec, 2023 @ 8:12am\n#12\nZenryzap\n23 Dec, 2023 @ 8:03am \nTh\nOriginally posted by\nNep\n:\nExit Steam if you have it running\n- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.\n- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).\n- Hold down CMD-Shift-Period, All the hidden files will become visible.\n- Next, go to User\/[your username]\/Library\/Application Support\/Steam.\n- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.\n- Re-download Steam and reinstall the application.\n- Launch Steam.app from your Dock or Applications folder.\nThat works just makes gaming too slow\nFor me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam.\n#13\nMarge\n23 Dec, 2023 @ 12:44pm \nI also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users.\n#14\nJintox\n23 Dec, 2023 @ 2:54pm \nSame issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just \"jumps\" once or twice on the dock and then suddenly stops and nothing happens... please help! :-)\n#15\n<\n>\nShowing\n1\n-\n15\nof\n26\ncomments\nPer page:\n15\n30\n50\nAll Discussions\n>\nSteam Forums\n>\nSteam for Mac\n>\nTopic Details\nDate Posted:\n25 Aug, 2022 @ 5:55pm\nPosts:\n26\nStart a New Discussion\nDiscussions Rules and Guidelines\n© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries.\nSome geospatial data on this website is provided by\ngeonames.org\n.\nPrivacy Policy\n  |  \nLegal\n  |  \nAccessibility\n |  \nSteam Subscriber Agreement\n |  \nCookies\nView mobile website","attrs_markdown":"[Sign in](https:\/\/steamcommunity.com\/login\/home\/?goto=discussions%2Fforum%2F2%2F3316358999126043988%2F)   [Store](https:\/\/store.steampowered.com\/)\n\n[Home](https:\/\/store.steampowered.com\/)   [Discovery Queue](https:\/\/store.steampowered.com\/explore\/)   [Wishlist](https:\/\/steamcommunity.com\/my\/wishlist\/)   [Points Shop](https:\/\/store.steampowered.com\/points\/shop\/)   [News](https:\/\/store.steampowered.com\/news\/)   [Charts](https:\/\/store.steampowered.com\/stats\/)\n\n[Community](https:\/\/steamcommunity.com\/)\n\n[Home](https:\/\/steamcommunity.com\/)   [Discussions](https:\/\/steamcommunity.com\/discussions\/)   [Workshop](https:\/\/steamcommunity.com\/workshop\/)   [Market](https:\/\/steamcommunity.com\/market\/)   [Broadcasts](https:\/\/steamcommunity.com\/?subsection=broadcasts)\n\n[About](https:\/\/store.steampowered.com\/about\/)   [Support](https:\/\/help.steampowered.com\/en\/)\n\nChange language\n\n[Get the Steam Mobile App](https:\/\/store.steampowered.com\/mobile)\n\nView desktop website\n\n![](https:\/\/community.akamai.steamstatic.com\/public\/shared\/images\/responsive\/footerLogo_valve_new.png)\n\n© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries.  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I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work.  \n  \nAny ideas?\n\n[\\<]()   [\\>]()\n\nShowing 1\\-15 of 26 comments\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/id\/Knight_vert)\n\n[Knight\\_Vert](https:\/\/steamcommunity.com\/id\/Knight_vert)\n\n[View Profile](https:\/\/steamcommunity.com\/id\/Knight_vert) [View Posts](https:\/\/steamcommunity.com\/id\/Knight_vert\/posthistory\/)\n\n27 Aug, 2022 @ 10:49am\n\nI have the same issue, no solutions yet\n\n[\\#1](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999132289160)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198128413735)\n\n[scrambledeggs](https:\/\/steamcommunity.com\/profiles\/76561198128413735)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198128413735) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198128413735\/posthistory\/)\n\n27 Aug, 2022 @ 11:47pm\n\nI have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading.   \nActivity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion\n\n[\\#2](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999134265533)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/617670\/85cd7be13bc80b08b86cda4cd61ad49bed764096.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/34cbba1c08373c14ccac1d2170057aa8ccc637fd.jpg)](https:\/\/steamcommunity.com\/profiles\/76561197961428165)\n\n[rasco^](https:\/\/steamcommunity.com\/profiles\/76561197961428165)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561197961428165) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561197961428165\/posthistory\/)\n\n28 Aug, 2022 @ 10:12am\n\n:S\n\n[\\#3](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999135859662)\n\n[![]()](https:\/\/steamcommunity.com\/profiles\/76561198159371711)\n\n[Menoetios](https:\/\/steamcommunity.com\/profiles\/76561198159371711)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198159371711) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198159371711\/posthistory\/)\n\n28 Aug, 2022 @ 4:23pm\n\nwhen u solved it, notify me.\n\n[\\#4](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999136807682)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/978460\/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[Nep](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198262073486) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198262073486\/posthistory\/)\n\n1 Sep, 2022 @ 5:57pm\n\nSame problem here it just loads for ages\n\n[\\#5](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523243725239)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/a6babfdbde670c5035933f13b23c6107416d8ff5.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198210221389)\n\n[MILO](https:\/\/steamcommunity.com\/profiles\/76561198210221389)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198210221389) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198210221389\/posthistory\/)\n\n1 Sep, 2022 @ 7:08pm\n\nsame issues. Dota 2 Team, please fix it asap.\n\n[\\#6](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523243904899)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/730\/c30260bb120bf1379f075802653c8eb86da7a7e9.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/f0574f5335c0841600593ceaa833c1b6c61b1380.jpg)](https:\/\/steamcommunity.com\/id\/tuboroshoprime)\n\n[тубороши прайм.](https:\/\/steamcommunity.com\/id\/tuboroshoprime)\n\n[View Profile](https:\/\/steamcommunity.com\/id\/tuboroshoprime) [View Posts](https:\/\/steamcommunity.com\/id\/tuboroshoprime\/posthistory\/)\n\n2 Sep, 2022 @ 9:36am\n\nSame problem here it just loads for ages ahahahahaha))))  \n![:steamthumbsup:](https:\/\/community.akamai.steamstatic.com\/economy\/emoticon\/steamthumbsup)\n\n[\\#7](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523246110393)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198108293281)\n\n[UhOh](https:\/\/steamcommunity.com\/profiles\/76561198108293281)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198108293281) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198108293281\/posthistory\/)\n\n2 Sep, 2022 @ 1:55pm\n\nWorked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well...\n\n[\\#8](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523246772684)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/909660\/707003c83581dbec032420b771e2cafe3bf7a277.png)\n\n[![]()](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[Zenryzap](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[View Profile](https:\/\/steamcommunity.com\/id\/Steaming-Cool) [View Posts](https:\/\/steamcommunity.com\/id\/Steaming-Cool\/posthistory\/)\n\n3 Sep, 2022 @ 11:10am\n\nI am having a similar issue. Steam worked this morning and then stopped responding. I have force quit, deleted all but the steamapps folder, restarted multiple times. But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning. Then I try to open the steam app and it updates but will not run. Eventually says not responding.\n\n[\\#9](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523250017256)\n\n[![]()](https:\/\/steamcommunity.com\/profiles\/76561198121026916)\n\n[fudgeassassin](https:\/\/steamcommunity.com\/profiles\/76561198121026916)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198121026916) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198121026916\/posthistory\/)\n\n3 Sep, 2022 @ 9:22pm\n\nI'm having the same problem. Loads the \"extracting packages\" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution.\n\n[\\#10](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523251576747)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/978460\/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[Nep](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198262073486) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198262073486\/posthistory\/)\n\n5 Sep, 2022 @ 4:28pm\n\n![](https:\/\/store.akamai.steamstatic.com\/public\/images\/loyalty\/reactions\/still\/13.png?v=5) 1\n\n![](https:\/\/store.akamai.steamstatic.com\/public\/images\/loyalty\/reactions\/still\/9.png?v=5) 1\n\n![](https:\/\/community.akamai.steamstatic.com\/public\/shared\/images\/\/award_icon_blue.svg) 2\n\nExit Steam if you have it running  \n\\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n\\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n\\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n\\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n\\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n\\- Re-download Steam and reinstall the application.  \n\\- Launch Steam.app from your Dock or Applications folder.   \n  \nThat works just makes gaming too slow\n\n[\\#11](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/1299120\/48bc0153b3bd4ce9eca5cdbef97d5d7d062985f4.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/cf893c23cb858f5f5d31eda858f64eb7d87e9f2a.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198058102971)\n\n[HarrisonX](https:\/\/steamcommunity.com\/profiles\/76561198058102971)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198058102971) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198058102971\/posthistory\/)\n\n22 Dec, 2023 @ 8:12am\n\n> Originally posted by **[Nep](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)**:\n> \n> Exit Steam if you have it running  \n> \\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n> \\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n> \\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n> \\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n> \\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n> \\- Re-download Steam and reinstall the application.  \n> \\- Launch Steam.app from your Dock or Applications folder.   \n>   \n> That works just makes gaming too slow\n\nThank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :)\n\nLast edited by [HarrisonX](https:\/\/steamcommunity.com\/profiles\/76561198058102971); 22 Dec, 2023 @ 8:12am\n\n[\\#12](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299343994197)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/909660\/707003c83581dbec032420b771e2cafe3bf7a277.png)\n\n[![]()](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[Zenryzap](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[View Profile](https:\/\/steamcommunity.com\/id\/Steaming-Cool) [View Posts](https:\/\/steamcommunity.com\/id\/Steaming-Cool\/posthistory\/)\n\n23 Dec, 2023 @ 8:03am\n\nTh\n\n> Originally posted by **[Nep](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)**:\n> \n> Exit Steam if you have it running  \n> \\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n> \\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n> \\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n> \\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n> \\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n> \\- Re-download Steam and reinstall the application.  \n> \\- Launch Steam.app from your Dock or Applications folder.   \n>   \n> That works just makes gaming too slow\n\nFor me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam.\n\n[\\#13](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299347639577)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/f24534a1049d2353fb89d99d3dcfdaa0e1a97b17.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198087859769)\n\n[Marge](https:\/\/steamcommunity.com\/profiles\/76561198087859769)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561198087859769) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561198087859769\/posthistory\/)\n\n23 Dec, 2023 @ 12:44pm\n\nI also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users.\n\n[\\#14](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299348356860)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/1263950\/ebe6b674deca163b28423e3b925bd36b0f0f357b.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/4a0d46929c22c3644f979a422782ff663d9437dc.jpg)](https:\/\/steamcommunity.com\/profiles\/76561197971936194)\n\n[Jintox](https:\/\/steamcommunity.com\/profiles\/76561197971936194)\n\n[View Profile](https:\/\/steamcommunity.com\/profiles\/76561197971936194) [View Posts](https:\/\/steamcommunity.com\/profiles\/76561197971936194\/posthistory\/)\n\n23 Dec, 2023 @ 2:54pm\n\nSame issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just \"jumps\" once or twice on the dock and then suddenly stops and nothing happens... please help! :-)\n\n[\\#15](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299348690200)\n\n[\\<]()   [\\>]()\n\nShowing 1\\-15 of 26 comments\n\nPer page: 15[30]() [50]()\n\n[All Discussions](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam Forums](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam for Mac](https:\/\/steamcommunity.com\/discussions\/forum\/2\/) \\> Topic Details\n\nDate Posted: 25 Aug, 2022 @ 5:55pm\n\nPosts: 26\n\n[Start a New Discussion](https:\/\/steamcommunity.com\/discussions\/forum\/2\/?newdiscussion=1)\n\n[![](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/iconRules.png) Discussions Rules and Guidelines](https:\/\/support.steampowered.com\/kb_article.php?ref=4045-USHJ-3810)\n\n[![Close](https:\/\/community.akamai.steamstatic.com\/public\/images\/x9x9.gif)]()\n\n## ![](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/notification_icon_flag.png) Report this post\nREASON\n\nNote: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts.\n\n[![](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/ico_external_link.gif)](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/)\n\n![Close](https:\/\/community.akamai.steamstatic.com\/public\/images\/x9x9.gif)\n\n![Loading](https:\/\/community.akamai.steamstatic.com\/public\/images\/login\/throbber.gif)\n\n![Valve Logo](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/footerLogo_valve.png?v=1)  © Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries.  \nSome geospatial data on this website is provided by [geonames.org](https:\/\/steamcommunity.com\/linkfilter\/?u=http%3A%2F%2Fwww.geonames.org).   \n  [Privacy Policy](http:\/\/store.steampowered.com\/privacy_agreement\/) \\| [Legal](https:\/\/store.steampowered.com\/legal\/) \\| [Accessibility](https:\/\/help.steampowered.com\/faqs\/view\/10BB-D27A-6378-4436) \\| [Steam Subscriber Agreement](http:\/\/store.steampowered.com\/subscriber_agreement\/) \\| [Cookies](http:\/\/store.steampowered.com\/account\/cookiepreferences\/)\n\nView mobile website","attrs_readable_markdown":"[![Link to the Steam Homepage](https:\/\/community.akamai.steamstatic.com\/public\/shared\/images\/header\/logo_steam.svg?t=962016)](https:\/\/store.steampowered.com\/)\n\n[STORE](https:\/\/store.steampowered.com\/)\n\n[COMMUNITY](https:\/\/steamcommunity.com\/)\n\n[About](https:\/\/store.steampowered.com\/about\/)   [SUPPORT](https:\/\/help.steampowered.com\/en\/)\n\n[Install Steam](https:\/\/store.steampowered.com\/about\/)\n\n[sign in](https:\/\/steamcommunity.com\/login\/home\/?goto=discussions%2Fforum%2F2%2F3316358999126043988%2F) \\| language\n\n[All Discussions](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam Forums](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam for Mac](https:\/\/steamcommunity.com\/discussions\/forum\/2\/) \\> Topic Details\n\n![](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/forum_topicicon_locked.png) This topic has been locked\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198027747533)\n\n[liquidbizz](https:\/\/steamcommunity.com\/profiles\/76561198027747533)\n\n25 Aug, 2022 @ 5:55pm\n\nSteam not loading on Mac\n\nSteam will not open on MAC. I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work.\n\nAny ideas?\n\n\\<   \\>\n\nShowing 1\\-15 of 26 comments\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/id\/Knight_vert)\n\n[Knight\\_Vert](https:\/\/steamcommunity.com\/id\/Knight_vert)\n\n27 Aug, 2022 @ 10:49am\n\nI have the same issue, no solutions yet\n\n[\\#1](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999132289160)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198128413735)\n\n[scrambledeggs](https:\/\/steamcommunity.com\/profiles\/76561198128413735)\n\n27 Aug, 2022 @ 11:47pm\n\nI have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading.   \nActivity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion\n\n[\\#2](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999134265533)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/617670\/85cd7be13bc80b08b86cda4cd61ad49bed764096.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/34cbba1c08373c14ccac1d2170057aa8ccc637fd.jpg)](https:\/\/steamcommunity.com\/profiles\/76561197961428165)\n\n[rasco^](https:\/\/steamcommunity.com\/profiles\/76561197961428165)\n\n28 Aug, 2022 @ 10:12am\n\n:S\n\n[\\#3](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999135859662)\n\n[![]()](https:\/\/steamcommunity.com\/profiles\/76561198159371711)\n\n[Menoetios](https:\/\/steamcommunity.com\/profiles\/76561198159371711)\n\n28 Aug, 2022 @ 4:23pm\n\nwhen u solved it, notify me.\n\n[\\#4](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3316358999136807682)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/978460\/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[Nep](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n1 Sep, 2022 @ 5:57pm\n\nSame problem here it just loads for ages\n\n[\\#5](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523243725239)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/a6babfdbde670c5035933f13b23c6107416d8ff5.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198210221389)\n\n[MILO](https:\/\/steamcommunity.com\/profiles\/76561198210221389)\n\n1 Sep, 2022 @ 7:08pm\n\nsame issues. Dota 2 Team, please fix it asap.\n\n[\\#6](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523243904899)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/730\/c30260bb120bf1379f075802653c8eb86da7a7e9.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/f0574f5335c0841600593ceaa833c1b6c61b1380.jpg)](https:\/\/steamcommunity.com\/id\/tuboroshoprime)\n\n[тубороши прайм.](https:\/\/steamcommunity.com\/id\/tuboroshoprime)\n\n2 Sep, 2022 @ 9:36am\n\nSame problem here it just loads for ages ahahahahaha))))  \n![:steamthumbsup:](https:\/\/community.akamai.steamstatic.com\/economy\/emoticon\/steamthumbsup)\n\n[\\#7](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523246110393)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198108293281)\n\n[UhOh](https:\/\/steamcommunity.com\/profiles\/76561198108293281)\n\n2 Sep, 2022 @ 1:55pm\n\nWorked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well...\n\n[\\#8](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523246772684)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/909660\/707003c83581dbec032420b771e2cafe3bf7a277.png)\n\n[![]()](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[Zenryzap](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n3 Sep, 2022 @ 11:10am\n\nI am having a similar issue. Steam worked this morning and then stopped responding. I have force quit, deleted all but the steamapps folder, restarted multiple times. But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning. Then I try to open the steam app and it updates but will not run. Eventually says not responding.\n\n[\\#9](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523250017256)\n\n[![]()](https:\/\/steamcommunity.com\/profiles\/76561198121026916)\n\n[fudgeassassin](https:\/\/steamcommunity.com\/profiles\/76561198121026916)\n\n3 Sep, 2022 @ 9:22pm\n\nI'm having the same problem. Loads the \"extracting packages\" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution.\n\n[\\#10](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430075523251576747)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/978460\/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n[Nep](https:\/\/steamcommunity.com\/profiles\/76561198262073486)\n\n5 Sep, 2022 @ 4:28pm\n\n![](https:\/\/store.akamai.steamstatic.com\/public\/images\/loyalty\/reactions\/still\/13.png?v=5) 1\n\n![](https:\/\/store.akamai.steamstatic.com\/public\/images\/loyalty\/reactions\/still\/9.png?v=5) 1\n\n![](https:\/\/community.akamai.steamstatic.com\/public\/shared\/images\/\/award_icon_blue.svg) 2\n\nExit Steam if you have it running  \n\\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n\\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n\\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n\\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n\\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n\\- Re-download Steam and reinstall the application.  \n\\- Launch Steam.app from your Dock or Applications folder.\n\nThat works just makes gaming too slow\n\n[\\#11](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/1299120\/48bc0153b3bd4ce9eca5cdbef97d5d7d062985f4.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/cf893c23cb858f5f5d31eda858f64eb7d87e9f2a.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198058102971)\n\n[HarrisonX](https:\/\/steamcommunity.com\/profiles\/76561198058102971)\n\n22 Dec, 2023 @ 8:12am\n\n> Originally posted by **[Nep](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)**:\n> \n> Exit Steam if you have it running  \n> \\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n> \\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n> \\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n> \\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n> \\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n> \\- Re-download Steam and reinstall the application.  \n> \\- Launch Steam.app from your Dock or Applications folder.\n> \n> That works just makes gaming too slow\n\nThank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :)\n\nLast edited by [HarrisonX](https:\/\/steamcommunity.com\/profiles\/76561198058102971); 22 Dec, 2023 @ 8:12am\n\n[\\#12](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299343994197)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/909660\/707003c83581dbec032420b771e2cafe3bf7a277.png)\n\n[![]()](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n[Zenryzap](https:\/\/steamcommunity.com\/id\/Steaming-Cool)\n\n23 Dec, 2023 @ 8:03am\n\nTh\n\n> Originally posted by **[Nep](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c3430076047071993389)**:\n> \n> Exit Steam if you have it running  \n> \\- Drag the Steam application from the location you installed it in (Applications by default) to the Trash.  \n> \\- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column).  \n> \\- Hold down CMD-Shift-Period, All the hidden files will become visible.  \n> \\- Next, go to User\/\\[your username\\]\/Library\/Application Support\/Steam.  \n> \\- Delete all of the files and folders in the \/Steam folder except for \/SteamApps.  \n> \\- Re-download Steam and reinstall the application.  \n> \\- Launch Steam.app from your Dock or Applications folder.\n> \n> That works just makes gaming too slow\n\nFor me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam.\n\n[\\#13](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299347639577)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/f24534a1049d2353fb89d99d3dcfdaa0e1a97b17.jpg)](https:\/\/steamcommunity.com\/profiles\/76561198087859769)\n\n[Marge](https:\/\/steamcommunity.com\/profiles\/76561198087859769)\n\n23 Dec, 2023 @ 12:44pm\n\nI also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users.\n\n[\\#14](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299348356860)\n\n![](https:\/\/shared.akamai.steamstatic.com\/community_assets\/images\/items\/1263950\/ebe6b674deca163b28423e3b925bd36b0f0f357b.png)\n\n[![](https:\/\/avatars.akamai.steamstatic.com\/4a0d46929c22c3644f979a422782ff663d9437dc.jpg)](https:\/\/steamcommunity.com\/profiles\/76561197971936194)\n\n[Jintox](https:\/\/steamcommunity.com\/profiles\/76561197971936194)\n\n23 Dec, 2023 @ 2:54pm\n\nSame issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just \"jumps\" once or twice on the dock and then suddenly stops and nothing happens... please help! :-)\n\n[\\#15](https:\/\/steamcommunity.com\/discussions\/forum\/2\/3316358999126043988\/#c4030223299348690200)\n\n\\<   \\>\n\nShowing 1\\-15 of 26 comments\n\nPer page: 1530 50\n\n[All Discussions](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam Forums](https:\/\/steamcommunity.com\/discussions\/) \\> [Steam for Mac](https:\/\/steamcommunity.com\/discussions\/forum\/2\/) \\> Topic Details\n\nDate Posted: 25 Aug, 2022 @ 5:55pm\n\nPosts: 26\n\n[Start a New Discussion](https:\/\/steamcommunity.com\/discussions\/forum\/2\/?newdiscussion=1)\n\n[![](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/iconRules.png) Discussions Rules and Guidelines](https:\/\/support.steampowered.com\/kb_article.php?ref=4045-USHJ-3810)\n\n![Valve Logo](https:\/\/community.akamai.steamstatic.com\/public\/images\/skin_1\/footerLogo_valve.png?v=1)  © Valve Corporation. 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Boilerpipe Text	STORE COMMUNITY About SUPPORT Install Steam sign in \| language All Discussions > Steam Forums > Steam for Mac > Topic Details This topic has been locked liquidbizz 25 Aug, 2022 @ 5:55pm Steam not loading on Mac Steam will not open on MAC. I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work. Any ideas? < > Showing 1 - 15 of 26 comments Knight_Vert 27 Aug, 2022 @ 10:49am I have the same issue, no solutions yet #1 scrambledeggs 27 Aug, 2022 @ 11:47pm I have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading. Activity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion #2 rasco^ 28 Aug, 2022 @ 10:12am :S #3 Menoetios 28 Aug, 2022 @ 4:23pm when u solved it, notify me. #4 Nep 1 Sep, 2022 @ 5:57pm Same problem here it just loads for ages #5 MILO 1 Sep, 2022 @ 7:08pm same issues. Dota 2 Team, please fix it asap. #6 тубороши прайм. 2 Sep, 2022 @ 9:36am Same problem here it just loads for ages ahahahahaha)))) #7 UhOh 2 Sep, 2022 @ 1:55pm Worked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well... #8 Zenryzap 3 Sep, 2022 @ 11:10am I am having a similar issue. Steam worked this morning and then stopped responding. I have force quit, deleted all but the steamapps folder, restarted multiple times. But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning. Then I try to open the steam app and it updates but will not run. Eventually says not responding. #9 fudgeassassin 3 Sep, 2022 @ 9:22pm I'm having the same problem. Loads the "extracting packages" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution. #10 Nep 5 Sep, 2022 @ 4:28pm 1 1 2 Exit Steam if you have it running - Drag the Steam application from the location you installed it in (Applications by default) to the Trash. - Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). - Hold down CMD-Shift-Period, All the hidden files will become visible. - Next, go to User/[your username]/Library/Application Support/Steam. - Delete all of the files and folders in the /Steam folder except for /SteamApps. - Re-download Steam and reinstall the application. - Launch Steam.app from your Dock or Applications folder. That works just makes gaming too slow #11 HarrisonX 22 Dec, 2023 @ 8:12am Originally posted by Nep : Exit Steam if you have it running - Drag the Steam application from the location you installed it in (Applications by default) to the Trash. - Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). - Hold down CMD-Shift-Period, All the hidden files will become visible. - Next, go to User/[your username]/Library/Application Support/Steam. - Delete all of the files and folders in the /Steam folder except for /SteamApps. - Re-download Steam and reinstall the application. - Launch Steam.app from your Dock or Applications folder. That works just makes gaming too slow Thank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :) Last edited by HarrisonX ; 22 Dec, 2023 @ 8:12am #12 Zenryzap 23 Dec, 2023 @ 8:03am Th Originally posted by Nep : Exit Steam if you have it running - Drag the Steam application from the location you installed it in (Applications by default) to the Trash. - Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). - Hold down CMD-Shift-Period, All the hidden files will become visible. - Next, go to User/[your username]/Library/Application Support/Steam. - Delete all of the files and folders in the /Steam folder except for /SteamApps. - Re-download Steam and reinstall the application. - Launch Steam.app from your Dock or Applications folder. That works just makes gaming too slow For me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam. #13 Marge 23 Dec, 2023 @ 12:44pm I also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users. #14 Jintox 23 Dec, 2023 @ 2:54pm Same issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just "jumps" once or twice on the dock and then suddenly stops and nothing happens... please help! :-) #15 < > Showing 1 - 15 of 26 comments Per page: 15 30 50 All Discussions > Steam Forums > Steam for Mac > Topic Details Date Posted: 25 Aug, 2022 @ 5:55pm Posts: 26 Start a New Discussion Discussions Rules and Guidelines © Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Some geospatial data on this website is provided by geonames.org . 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I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work. Any ideas? [\<]() [\>]() Showing 1\-15 of 26 comments [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/id/Knight_vert) [Knight\_Vert](https://steamcommunity.com/id/Knight_vert) [View Profile](https://steamcommunity.com/id/Knight_vert) [View Posts](https://steamcommunity.com/id/Knight_vert/posthistory/) 27 Aug, 2022 @ 10:49am I have the same issue, no solutions yet [\#1](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999132289160) [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/profiles/76561198128413735) [scrambledeggs](https://steamcommunity.com/profiles/76561198128413735) [View Profile](https://steamcommunity.com/profiles/76561198128413735) [View Posts](https://steamcommunity.com/profiles/76561198128413735/posthistory/) 27 Aug, 2022 @ 11:47pm I have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading. Activity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion [\#2](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999134265533) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/617670/85cd7be13bc80b08b86cda4cd61ad49bed764096.png) [![](https://avatars.akamai.steamstatic.com/34cbba1c08373c14ccac1d2170057aa8ccc637fd.jpg)](https://steamcommunity.com/profiles/76561197961428165) [rasco^](https://steamcommunity.com/profiles/76561197961428165) [View Profile](https://steamcommunity.com/profiles/76561197961428165) [View Posts](https://steamcommunity.com/profiles/76561197961428165/posthistory/) 28 Aug, 2022 @ 10:12am :S [\#3](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999135859662) [![]()](https://steamcommunity.com/profiles/76561198159371711) [Menoetios](https://steamcommunity.com/profiles/76561198159371711) [View Profile](https://steamcommunity.com/profiles/76561198159371711) [View Posts](https://steamcommunity.com/profiles/76561198159371711/posthistory/) 28 Aug, 2022 @ 4:23pm when u solved it, notify me. [\#4](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999136807682) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/978460/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png) [![](https://avatars.akamai.steamstatic.com/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https://steamcommunity.com/profiles/76561198262073486) [Nep](https://steamcommunity.com/profiles/76561198262073486) [View Profile](https://steamcommunity.com/profiles/76561198262073486) [View Posts](https://steamcommunity.com/profiles/76561198262073486/posthistory/) 1 Sep, 2022 @ 5:57pm Same problem here it just loads for ages [\#5](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523243725239) [![](https://avatars.akamai.steamstatic.com/a6babfdbde670c5035933f13b23c6107416d8ff5.jpg)](https://steamcommunity.com/profiles/76561198210221389) [MILO](https://steamcommunity.com/profiles/76561198210221389) [View Profile](https://steamcommunity.com/profiles/76561198210221389) [View Posts](https://steamcommunity.com/profiles/76561198210221389/posthistory/) 1 Sep, 2022 @ 7:08pm same issues. Dota 2 Team, please fix it asap. [\#6](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523243904899) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/730/c30260bb120bf1379f075802653c8eb86da7a7e9.png) [![](https://avatars.akamai.steamstatic.com/f0574f5335c0841600593ceaa833c1b6c61b1380.jpg)](https://steamcommunity.com/id/tuboroshoprime) [тубороши прайм.](https://steamcommunity.com/id/tuboroshoprime) [View Profile](https://steamcommunity.com/id/tuboroshoprime) [View Posts](https://steamcommunity.com/id/tuboroshoprime/posthistory/) 2 Sep, 2022 @ 9:36am Same problem here it just loads for ages ahahahahaha)))) ![:steamthumbsup:](https://community.akamai.steamstatic.com/economy/emoticon/steamthumbsup) [\#7](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523246110393) [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/profiles/76561198108293281) [UhOh](https://steamcommunity.com/profiles/76561198108293281) [View Profile](https://steamcommunity.com/profiles/76561198108293281) [View Posts](https://steamcommunity.com/profiles/76561198108293281/posthistory/) 2 Sep, 2022 @ 1:55pm Worked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well... [\#8](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523246772684) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/909660/707003c83581dbec032420b771e2cafe3bf7a277.png) [![]()](https://steamcommunity.com/id/Steaming-Cool) [Zenryzap](https://steamcommunity.com/id/Steaming-Cool) [View Profile](https://steamcommunity.com/id/Steaming-Cool) [View Posts](https://steamcommunity.com/id/Steaming-Cool/posthistory/) 3 Sep, 2022 @ 11:10am I am having a similar issue. Steam worked this morning and then stopped responding. I have force quit, deleted all but the steamapps folder, restarted multiple times. But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning. Then I try to open the steam app and it updates but will not run. Eventually says not responding. [\#9](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523250017256) [![]()](https://steamcommunity.com/profiles/76561198121026916) [fudgeassassin](https://steamcommunity.com/profiles/76561198121026916) [View Profile](https://steamcommunity.com/profiles/76561198121026916) [View Posts](https://steamcommunity.com/profiles/76561198121026916/posthistory/) 3 Sep, 2022 @ 9:22pm I'm having the same problem. Loads the "extracting packages" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution. [\#10](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523251576747) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/978460/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png) [![](https://avatars.akamai.steamstatic.com/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https://steamcommunity.com/profiles/76561198262073486) [Nep](https://steamcommunity.com/profiles/76561198262073486) [View Profile](https://steamcommunity.com/profiles/76561198262073486) [View Posts](https://steamcommunity.com/profiles/76561198262073486/posthistory/) 5 Sep, 2022 @ 4:28pm ![](https://store.akamai.steamstatic.com/public/images/loyalty/reactions/still/13.png?v=5) 1 ![](https://store.akamai.steamstatic.com/public/images/loyalty/reactions/still/9.png?v=5) 1 ![](https://community.akamai.steamstatic.com/public/shared/images//award_icon_blue.svg) 2 Exit Steam if you have it running \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). \- Hold down CMD-Shift-Period, All the hidden files will become visible. \- Next, go to User/\[your username\]/Library/Application Support/Steam. \- Delete all of the files and folders in the /Steam folder except for /SteamApps. \- Re-download Steam and reinstall the application. \- Launch Steam.app from your Dock or Applications folder. That works just makes gaming too slow [\#11](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/1299120/48bc0153b3bd4ce9eca5cdbef97d5d7d062985f4.png) [![](https://avatars.akamai.steamstatic.com/cf893c23cb858f5f5d31eda858f64eb7d87e9f2a.jpg)](https://steamcommunity.com/profiles/76561198058102971) [HarrisonX](https://steamcommunity.com/profiles/76561198058102971) [View Profile](https://steamcommunity.com/profiles/76561198058102971) [View Posts](https://steamcommunity.com/profiles/76561198058102971/posthistory/) 22 Dec, 2023 @ 8:12am > Originally posted by [Nep](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389): > > Exit Steam if you have it running > \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. > \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). > \- Hold down CMD-Shift-Period, All the hidden files will become visible. > \- Next, go to User/\[your username\]/Library/Application Support/Steam. > \- Delete all of the files and folders in the /Steam folder except for /SteamApps. > \- Re-download Steam and reinstall the application. > \- Launch Steam.app from your Dock or Applications folder. > > That works just makes gaming too slow Thank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :) Last edited by [HarrisonX](https://steamcommunity.com/profiles/76561198058102971); 22 Dec, 2023 @ 8:12am [\#12](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299343994197) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/909660/707003c83581dbec032420b771e2cafe3bf7a277.png) [![]()](https://steamcommunity.com/id/Steaming-Cool) [Zenryzap](https://steamcommunity.com/id/Steaming-Cool) [View Profile](https://steamcommunity.com/id/Steaming-Cool) [View Posts](https://steamcommunity.com/id/Steaming-Cool/posthistory/) 23 Dec, 2023 @ 8:03am Th > Originally posted by [Nep](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389): > > Exit Steam if you have it running > \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. > \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). > \- Hold down CMD-Shift-Period, All the hidden files will become visible. > \- Next, go to User/\[your username\]/Library/Application Support/Steam. > \- Delete all of the files and folders in the /Steam folder except for /SteamApps. > \- Re-download Steam and reinstall the application. > \- Launch Steam.app from your Dock or Applications folder. > > That works just makes gaming too slow For me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam. [\#13](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299347639577) [![](https://avatars.akamai.steamstatic.com/f24534a1049d2353fb89d99d3dcfdaa0e1a97b17.jpg)](https://steamcommunity.com/profiles/76561198087859769) [Marge](https://steamcommunity.com/profiles/76561198087859769) [View Profile](https://steamcommunity.com/profiles/76561198087859769) [View Posts](https://steamcommunity.com/profiles/76561198087859769/posthistory/) 23 Dec, 2023 @ 12:44pm I also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users. [\#14](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299348356860) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/1263950/ebe6b674deca163b28423e3b925bd36b0f0f357b.png) [![](https://avatars.akamai.steamstatic.com/4a0d46929c22c3644f979a422782ff663d9437dc.jpg)](https://steamcommunity.com/profiles/76561197971936194) [Jintox](https://steamcommunity.com/profiles/76561197971936194) [View Profile](https://steamcommunity.com/profiles/76561197971936194) [View Posts](https://steamcommunity.com/profiles/76561197971936194/posthistory/) 23 Dec, 2023 @ 2:54pm Same issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just "jumps" once or twice on the dock and then suddenly stops and nothing happens... please help! :-) [\#15](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299348690200) [\<]() [\>]() Showing 1\-15 of 26 comments Per page: 15[30]() [50]() [All Discussions](https://steamcommunity.com/discussions/) \> [Steam Forums](https://steamcommunity.com/discussions/) \> [Steam for Mac](https://steamcommunity.com/discussions/forum/2/) \> Topic Details Date Posted: 25 Aug, 2022 @ 5:55pm Posts: 26 [Start a New Discussion](https://steamcommunity.com/discussions/forum/2/?newdiscussion=1) [![](https://community.akamai.steamstatic.com/public/images/skin_1/iconRules.png) Discussions Rules and Guidelines](https://support.steampowered.com/kb_article.php?ref=4045-USHJ-3810) [![Close](https://community.akamai.steamstatic.com/public/images/x9x9.gif)]() ## ![](https://community.akamai.steamstatic.com/public/images/skin_1/notification_icon_flag.png) Report this post REASON Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. 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Readable Markdown	[![Link to the Steam Homepage](https://community.akamai.steamstatic.com/public/shared/images/header/logo_steam.svg?t=962016)](https://store.steampowered.com/) [STORE](https://store.steampowered.com/) [COMMUNITY](https://steamcommunity.com/) [About](https://store.steampowered.com/about/) [SUPPORT](https://help.steampowered.com/en/) [Install Steam](https://store.steampowered.com/about/) [sign in](https://steamcommunity.com/login/home/?goto=discussions%2Fforum%2F2%2F3316358999126043988%2F) \\| language [All Discussions](https://steamcommunity.com/discussions/) \> [Steam Forums](https://steamcommunity.com/discussions/) \> [Steam for Mac](https://steamcommunity.com/discussions/forum/2/) \> Topic Details ![](https://community.akamai.steamstatic.com/public/images/skin_1/forum_topicicon_locked.png) This topic has been locked [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/profiles/76561198027747533) [liquidbizz](https://steamcommunity.com/profiles/76561198027747533) 25 Aug, 2022 @ 5:55pm Steam not loading on Mac Steam will not open on MAC. I downloaded the .dmg, and try to open it but it doesn't respond. I have re-downloaded, updated to new Monterey but it still doesn't work. Any ideas? \< \> Showing 1\-15 of 26 comments [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/id/Knight_vert) [Knight\_Vert](https://steamcommunity.com/id/Knight_vert) 27 Aug, 2022 @ 10:49am I have the same issue, no solutions yet [\#1](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999132289160) [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/profiles/76561198128413735) [scrambledeggs](https://steamcommunity.com/profiles/76561198128413735) 27 Aug, 2022 @ 11:47pm I have the same issue, called apple support and they confirmed that the .dmg is faulty??? he said it seemed incomplete and that it's essentially just the icon that we're downloading. Activity Monitor isn't even detecting the app when I try to open it - I've honestly tried everything, when I open the osx file it just comes up with 'Bad CPU type in executable', but its not even coming up on the activity monitor idek how it's coming up with that conclusion [\#2](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999134265533) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/617670/85cd7be13bc80b08b86cda4cd61ad49bed764096.png) [![](https://avatars.akamai.steamstatic.com/34cbba1c08373c14ccac1d2170057aa8ccc637fd.jpg)](https://steamcommunity.com/profiles/76561197961428165) [rasco^](https://steamcommunity.com/profiles/76561197961428165) 28 Aug, 2022 @ 10:12am :S [\#3](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999135859662) [![]()](https://steamcommunity.com/profiles/76561198159371711) [Menoetios](https://steamcommunity.com/profiles/76561198159371711) 28 Aug, 2022 @ 4:23pm when u solved it, notify me. [\#4](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3316358999136807682) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/978460/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png) [![](https://avatars.akamai.steamstatic.com/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https://steamcommunity.com/profiles/76561198262073486) [Nep](https://steamcommunity.com/profiles/76561198262073486) 1 Sep, 2022 @ 5:57pm Same problem here it just loads for ages [\#5](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523243725239) [![](https://avatars.akamai.steamstatic.com/a6babfdbde670c5035933f13b23c6107416d8ff5.jpg)](https://steamcommunity.com/profiles/76561198210221389) [MILO](https://steamcommunity.com/profiles/76561198210221389) 1 Sep, 2022 @ 7:08pm same issues. Dota 2 Team, please fix it asap. [\#6](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523243904899) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/730/c30260bb120bf1379f075802653c8eb86da7a7e9.png) [![](https://avatars.akamai.steamstatic.com/f0574f5335c0841600593ceaa833c1b6c61b1380.jpg)](https://steamcommunity.com/id/tuboroshoprime) [тубороши прайм.](https://steamcommunity.com/id/tuboroshoprime) 2 Sep, 2022 @ 9:36am Same problem here it just loads for ages ahahahahaha)))) ![:steamthumbsup:](https://community.akamai.steamstatic.com/economy/emoticon/steamthumbsup) [\#7](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523246110393) [![](https://avatars.akamai.steamstatic.com/fef49e7fa7e1997310d705b2a6158ff8dc1cdfeb.jpg)](https://steamcommunity.com/profiles/76561198108293281) [UhOh](https://steamcommunity.com/profiles/76561198108293281) 2 Sep, 2022 @ 1:55pm Worked up until yesterday for me. Tried today and it wont allow me to confirm match once queued...been banned now for 30min... still no response from Steam...Mac OS as well... [\#8](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523246772684) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/909660/707003c83581dbec032420b771e2cafe3bf7a277.png) [![]()](https://steamcommunity.com/id/Steaming-Cool) [Zenryzap](https://steamcommunity.com/id/Steaming-Cool) 3 Sep, 2022 @ 11:10am I am having a similar issue. Steam worked this morning and then stopped responding. I have force quit, deleted all but the steamapps folder, restarted multiple times. But every time I try to install steam, when I drag the icon to the applications folder it seems to be malfunctioning. Then I try to open the steam app and it updates but will not run. Eventually says not responding. [\#9](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523250017256) [![]()](https://steamcommunity.com/profiles/76561198121026916) [fudgeassassin](https://steamcommunity.com/profiles/76561198121026916) 3 Sep, 2022 @ 9:22pm I'm having the same problem. Loads the "extracting packages" page and then the little steam icon bounces then nothing happens. Tried deleting and downloading again. Tried restarting the mac. So far no solutions. Please tell us if someone finds a solution. [\#10](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430075523251576747) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/978460/958c368b43281a7c2520d3bd4671e7760ac3e1b6.png) [![](https://avatars.akamai.steamstatic.com/d28a4e1ca8f4e9bfc6535933cec26878978f7aa1.jpg)](https://steamcommunity.com/profiles/76561198262073486) [Nep](https://steamcommunity.com/profiles/76561198262073486) 5 Sep, 2022 @ 4:28pm ![](https://store.akamai.steamstatic.com/public/images/loyalty/reactions/still/13.png?v=5) 1 ![](https://store.akamai.steamstatic.com/public/images/loyalty/reactions/still/9.png?v=5) 1 ![](https://community.akamai.steamstatic.com/public/shared/images//award_icon_blue.svg) 2 Exit Steam if you have it running \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). \- Hold down CMD-Shift-Period, All the hidden files will become visible. \- Next, go to User/\[your username\]/Library/Application Support/Steam. \- Delete all of the files and folders in the /Steam folder except for /SteamApps. \- Re-download Steam and reinstall the application. \- Launch Steam.app from your Dock or Applications folder. That works just makes gaming too slow [\#11](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/1299120/48bc0153b3bd4ce9eca5cdbef97d5d7d062985f4.png) [![](https://avatars.akamai.steamstatic.com/cf893c23cb858f5f5d31eda858f64eb7d87e9f2a.jpg)](https://steamcommunity.com/profiles/76561198058102971) [HarrisonX](https://steamcommunity.com/profiles/76561198058102971) 22 Dec, 2023 @ 8:12am > Originally posted by [Nep](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389): > > Exit Steam if you have it running > \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. > \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). > \- Hold down CMD-Shift-Period, All the hidden files will become visible. > \- Next, go to User/\[your username\]/Library/Application Support/Steam. > \- Delete all of the files and folders in the /Steam folder except for /SteamApps. > \- Re-download Steam and reinstall the application. > \- Launch Steam.app from your Dock or Applications folder. > > That works just makes gaming too slow Thank you so much! Tried everything that other sources have said to do and none worked. This solved my issue :) Last edited by [HarrisonX](https://steamcommunity.com/profiles/76561198058102971); 22 Dec, 2023 @ 8:12am [\#12](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299343994197) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/909660/707003c83581dbec032420b771e2cafe3bf7a277.png) [![]()](https://steamcommunity.com/id/Steaming-Cool) [Zenryzap](https://steamcommunity.com/id/Steaming-Cool) 23 Dec, 2023 @ 8:03am Th > Originally posted by [Nep](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c3430076047071993389): > > Exit Steam if you have it running > \- Drag the Steam application from the location you installed it in (Applications by default) to the Trash. > \- Open the Finder, Go to your Macintosh HD folder (access this from Devices in the left column). > \- Hold down CMD-Shift-Period, All the hidden files will become visible. > \- Next, go to User/\[your username\]/Library/Application Support/Steam. > \- Delete all of the files and folders in the /Steam folder except for /SteamApps. > \- Re-download Steam and reinstall the application. > \- Launch Steam.app from your Dock or Applications folder. > > That works just makes gaming too slow For me what worked was just uninstalling steam entirely and re-downloading it from the website. The problem for me was that steam couldn’t update,so if you download it’ll be on the latest version. The only problem with it is tht yiu have to do that everytime you want to update steam. [\#13](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299347639577) [![](https://avatars.akamai.steamstatic.com/f24534a1049d2353fb89d99d3dcfdaa0e1a97b17.jpg)](https://steamcommunity.com/profiles/76561198087859769) [Marge](https://steamcommunity.com/profiles/76561198087859769) 23 Dec, 2023 @ 12:44pm I also cannot open Steam on my Mac. I am upset that Steam itself doesn't have a way for me to contact them directly about this problem, especially as it seems to be a universal for Mac users. [\#14](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299348356860) ![](https://shared.akamai.steamstatic.com/community_assets/images/items/1263950/ebe6b674deca163b28423e3b925bd36b0f0f357b.png) [![](https://avatars.akamai.steamstatic.com/4a0d46929c22c3644f979a422782ff663d9437dc.jpg)](https://steamcommunity.com/profiles/76561197971936194) [Jintox](https://steamcommunity.com/profiles/76561197971936194) 23 Dec, 2023 @ 2:54pm Same issue here - freshly downloaded and installed steam on my Mac (M1 Max with Sonoma). Every time I start steam it just "jumps" once or twice on the dock and then suddenly stops and nothing happens... please help! :-) [\#15](https://steamcommunity.com/discussions/forum/2/3316358999126043988/#c4030223299348690200) \< \> Showing 1\-15 of 26 comments Per page: 1530 50 [All Discussions](https://steamcommunity.com/discussions/) \> [Steam Forums](https://steamcommunity.com/discussions/) \> [Steam for Mac](https://steamcommunity.com/discussions/forum/2/) \> Topic Details Date Posted: 25 Aug, 2022 @ 5:55pm Posts: 26 [Start a New Discussion](https://steamcommunity.com/discussions/forum/2/?newdiscussion=1) [![](https://community.akamai.steamstatic.com/public/images/skin_1/iconRules.png) Discussions Rules and Guidelines](https://support.steampowered.com/kb_article.php?ref=4045-USHJ-3810) ![Valve Logo](https://community.akamai.steamstatic.com/public/images/skin_1/footerLogo_valve.png?v=1) © Valve Corporation. All rights reserved. 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