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| Boilerpipe Text | INTRODUCTION
With more than 600 million infections and 6.4 million deaths worldwide, the disruptions wrought by coronavirus disease 2019 (COVID-19) spurred the development of vaccines at a pace unprecedented in global history. We have witnessed how the process of vaccine development from
in vivo
testing to population-wide implementation occurred in just under one year, with the first doses given in December 2021.
Singapore encountered its first case of COVID-19 in January 2020 and to date has recorded close to 1.8 million cases and 1,590 deaths.[
1
] Like other countries, the pandemic has kept Singaporeās healthcare practice, economic resilience and community well-being at constant knifeās edge.[
2
,
3
,
4
] With established evidence of their efficacy in reducing symptoms, severity and particularly hospitalisations and death,[
5
] COVID-19 vaccines are, and have been, a key enabler of a much-awaited reopening strategy. COVID-19 vaccines have played a significant role in the reopening strategy for countries worldwide.
As one of the most vaccinated countries in the world with 92% of the population having completed the primary vaccination series [
Figure 1
], Singaporeās low death rates were a testament to the nationās success in becoming a COVID-19-resilient nation.[
6
] Plans to gear shift from a āzero transmissionā to an endemic, āliving with COVID-19ā, approach was cautiously deliberated and implemented after achieving high vaccination rates to protect those who were at higher risk of developing severe complications of COVID-19. With proven booster effectiveness against new COVID-19 variants such as the Delta and Omicron variants for fully vaccinated individuals,[
7
,
8
] vaccination continues to be the key public health strategy in our war against COVID-19 in 2022 and beyond. Despite this, vaccine hesitancy still existed within the Singapore population; healthcare workers still deliberated before accepting vaccination in the initial phase of the pandemic.[
9
] Informal sources such as social networks can be tapped upon to increase vaccine acceptance among middle-aged and older adults.[
10
] Among adults, the hesitancy rates were higher for childrenās vaccination, in male gender and in those with lower perceived benefits and concerns with vaccinations.[
11
] With the possible threat of emerging vaccine resistant strains, the fight against hesitancy seemed far from over. Therefore, it would be crucial to outline the lessons learnt in Singaporeās initial COVID-19 vaccination strategy to combat future challenges as we progress towards a post COVID-19 era.
Figure 1.
Graph shows COVID-19 vaccination rates by country.[
6
]
SINGAPOREāS COVID-19 VACCINATION STRATEGY
As the first country in Asia to start COVID-19 vaccination, Singapore was in line with the World Health Organizationās (WHO) guidance on developing a national deployment and vaccination plan for COVID-19 vaccines, 2021.[
12
] This included prioritising higher risk individuals such as frontline workers, the elderly and immunocompromised individuals.
The COVID-19 vaccination milestones are detailed in
Figure 2
. The timeline maps key events of Singaporeās vaccination strategy in terms of legislation, logistics and operations, vaccination eligibility, vaccination sites and measures implemented to encourage vaccine uptake; these are cross-referenced with Singaporeās vaccination rate from December 2020 to early December 2021.
Figure 2.
Diagram shows the timeline of COVID-19 vaccination in Singapore from December 2020 to December 2021. COVID-19: coronavirus disease 2019, EC-19V: Expert Committee on COVID-19 Vaccination, MOH: Ministry of Health, MTF: multi-ministry taskforce, WHO: World Health Organization
With such a massive and complex undertaking that required an all-of-government and an all-of-society effort, we outline some of the factors that have worked in favour of our vaccine strategy.
Leadership and evidence-based decision-making
The strategy, led by a multi-ministry taskforce (MTF), has been a key component in orchestrating Singaporeās overall COVID-19 response. This taskforce included members from the Ministries of Health, National Development, Communications and Information, Trade and Industry, Environment and water resources, Education, Manpower, Social and Family Development, and Transport, as well as the National Trades Union Congress, which provided prompt legislative adjustments and frequent updates throughout Singaporeās fight against COVID-19, allowing for inter-ministerial planning, prioritisation and coordination of the vaccination strategy, while integrating with disease containment.[
13
]
An Expert Committee on COVID-19 Vaccination (EC-19V) was appointed in October 2020 to advice the taskforce on vaccine recommendations and policies, based on scientific evidence and observations from other countries. Unlike UK which signed several vaccine contracts with manufacturers during ongoing efficacy trials,[
14
] Singapore waited for firm evidence and accepted a slower start. Singaporeās vaccination campaign is largely similar to Israelās rollout in December 2020 ā both countries are small, densely populated, have good infrastructure and primary health care and effective governance. By analysing the success of other vaccination campaigns, Singapore is able to cautiously adopt, reconfigure and successfully deliver. By drawing from lessons learnt from UKās early reopening (āFreedom Dayā)[
15
] and premature abolishment of mask mandate by Israel,[
16
] Singapore persisted with a carrot-and-stick approach by only easing restrictions in fully vaccinated individuals when achieving 80% full vaccination rate, while using non-traditional and novel strategies to reach priority target populations and change the behaviours of late vaccine adopters. These included the implementation of vaccination-differentiated safe-management measures, by allowing fully vaccinated individuals to partake in social events like attending conferences, weddings and large group gatherings and even eating in outdoor venues when cases surged in September 2021.[
17
]
By adopting an evidence-based approach and a prompt review of the available literature, the EC-19V and the Ministry of Health were able to make timely reviews to vaccination guidelines to increase vaccination uptake. This was evident in allowing vaccination for pregnant and breastfeeding mothers and subsequently for children aged 5ā11 in May 2021 and December 2021, respectively.[
18
,
19
] Following a few local cases of post-vaccination myocarditis, prompt review led to guideline change, with recommendation in June 2021 to avoid strenuous exercise post-vaccination.[
20
]
The MTFās positive track record since the start of COVID-19 has garnered the confidence of the population, and this has been an important factor in the success of the vaccination strategy.
Communications
In addition to regular press conferences in the mainstream media updating residents on the state of Singaporeās COVID-19 campaign, public broadcasts of COVID-19 vaccines being administered to ministers and members of parliament were also shown to the public. What stood out in the communications strategy was the creative use of print, non-print media and even social media.
Promotion videos by local celebrities dubbed in local languages and dialects helped to persuade hard-to-reach seniors about the merits of vaccination. The set up of a transparent website on the nationās COVID-19 situation (
https://www.moh.gov.sg/covid-19
) with updated health advisory and frequently asked questions regarding COVID-19 vaccination provided early public access to credible information. Use of social media such as Facebook, Instagram and TikTok helped to relay messages effectively to the intended target audience. Daily updates via social media communication apps such as Telegram and WhatsApp kept the general public informed in real time. The Prime Minister highlighted the merits of vaccination during his scheduled address to the population across multiple timepoints. At other times, political leaders were seen being interviewed by celebrities in local dialects to encourage the elderly population to vaccinate [
Figure 3
].
Figure 3.
Screengrabs from Youtube show a video series by Gov.sg featuring politicians partnering celebrities to encourage seniors to go for COVID-19 vaccination.
Prompt actions were taken by the taskforce and vaccine committee to correct misinformation. In June 2021, sporadic pockets of errant opinions by medical professionals and online petitions started by concerned parents surfaced, highlighting the safety concerns of COVID-19 mRNA vaccines in children.[
21
] These views were swiftly countered with available existing evidence, public address and amendments of circulars, thereby curbing the spread of fake news and anxiety.
This unified system of mass media communication with prompt curation of misinformation allowed for a watertight and appropriate system for good COVID-19 vaccination delivery and increased uptake rate.
Existing logistics
Drawing from experience when handling the severe acute respiratory syndrome (SARS) epidemic in 2003, the foresight of pandemic preparedness led to the development of a National Centre for Infectious Diseases and a robust system for vaccine research and delivery. Singapore was able to leverage on this existing infrastructure and reconfigure and redeploy resources to fight the COVID-19 pandemic. Being a major transport and logistics hub, Singapore could support the demands of vaccine transport, storage, cold chain management and distribution; this propelled Singapore to become a regional vaccine transport hub with Southeast Asia, Australia and New Zealand. This has also attracted pharmaceutical companies to set up vaccine manufacturing capabilities in Singapore. IT infrastructure that allowed for unified booking of vaccination appointments (
https://www.vaccine.gov.sg/
) and syncing of data between the National Health Records and the National Immunisation Registry was developed to ease documentation and record keeping. The IT infrastructure also ensured adequate vaccine availability based on appointment bookings, handled back-end reimbursements, streamlined administration documentation with preset templates and checked for vaccination eligibility by accessing the Critical Medical Information System for documented drug and vaccine allergies. This made the system usable and safe.
Primary care
Primary care has played an important role in COVID-19 mitigation. At its height, primary care physicians operated over 900 Public Health Preparedness Clinics (PHPCs) nationwide for early detection and management of symptomatic patients. They also volunteered to oversee the operations of community isolation facilities early in the pandemic.[
22
] These had arguably contributed in preventing tertiary care from being overwhelmed by patients with acute respiratory infections. The MTF knew that by tasking primary care to deliver a peak of 80,000 vaccinations per day would compromise on existing primary care services, as evidenced in the UK, where complete reliance on primary care networks and existing infrastructure resulted in vaccine delivery and logistic challenges, organisation gaps and insufficient resources.[
23
] Therefore, the rollout of vaccination in the community started in January 2021 with the setup of four community vaccination centres and 21 PHPCs helmed largely by primary care and supported by privateāpublic partnerships. This was quickly ramped up, so that by the end of April 2021 [
Figure 2
], there were as many as 40 community vaccination centres, 20 polyclinics and 21 PHPCs that provided vaccinations to the community.[
22
]
As the gatekeepers of healthcare practice, primary care providers are key to translating vaccine research into population delivery. Their commitment to their patients ensured that issues
before
(address misconceptions, patient education, referrals),
during
(safety protocols, vaccine administration, update of registries) and
after
(manage concerns, side effects, allergy reporting, continuing care) any COVID-19 vaccination were managed holistically. Because of their role as trusted care providers in the community, they were activated to promote and provide same day opportunistic vaccinations to patients who presented for chronic disease management. Some had provided non-mRNA vaccinations where indicated, and a number had been recruited to run mobile vaccination services for home-based vaccinations to reach home-bound seniors. These measures contributed to increasing vaccination rates among seniors.[
24
]
LOOKING AHEAD
As we transit into our third year of combating COVID-19, emerging variants, spread despite vaccination and the contesting voice of anti-vaxxers pose new challenges. Vaccine-generated immunity is only one,
albeit
an important, element of a comprehensive COVID-19 strategy. The strategy must also entail surveillance, self-testing, contact tracing, quarantine, legislation, financial support and strengthened social responsibility. With the closure of community vaccination centres starting in September 2021, the rollout of boosters falls back on the shoulders of primary care; primary care providers are in the community, and so they know the community and are able to link translational research to the community. As last mile providers of vaccination and translators of upstream evidence and policy decisions in the community, they do well to be involved early in decision-making regarding interventions in the community and can foresee challenges on the ground. With new focus on home quarantine for positive cases with teleconsultation support to reduce strain on hospital resources, primary care can be called upon to take up greater responsibilities and provide new insights to improving care.[
24
] Let us put our continued trust in primary care to contribute in making Singapore a COVID-19āresilient nation.
Conflicts of interest
There are no conflicts of interest.
Funding Statement
Nil
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# COVID-19 vaccination strategy in Singapore: perspectives and lessons from primary care
[Sky Wei Chee Koh](https://pubmed.ncbi.nlm.nih.gov/?term="Koh%20SWC"[Author])
### Sky Wei Chee Koh, MBChB, MMed
1National University Polyclinics, National University Health System, Singapore
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
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1,2,ā, [Victor Loh](https://pubmed.ncbi.nlm.nih.gov/?term="Loh%20V"[Author])
### Victor Loh, MMed, MHPE
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
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### Yiyang Liow, MBBS, MMed
1National University Polyclinics, National University Health System, Singapore
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
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1,2, [Choon Kit Leong](https://pubmed.ncbi.nlm.nih.gov/?term="Leong%20CK"[Author])
### Choon Kit Leong, MMed, FCFP
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
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### Doris Young, MBBS, MD
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
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2
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1National University Polyclinics, National University Health System, Singapore
2Department of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
ā
**Correspondence:** Dr. Sky Wei Chee Koh, Family Physician and Associate Consultant, Department of Family Medicine, National University Health System, 1E Kent Ridge Road, NUHS Tower Block, Level 9, 119228, Singapore. E-mail: sky\_wc\_koh@nuhs.edu.sg
Received 2021 Oct 12; Accepted 2022 Jul 26; Collection date 2024 Dec.
Copyright: Ā© 2023 Singapore Medical Journal
This is an open access journal, and articles are distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License, which allows others to remix, tweak, and build upon the work non-commercially, as long as appropriate credit is given and the new creations are licensed under the identical terms.
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See the article "[Compliance with face mask use during the COVID-19 pandemic: a community observational study in Singapore](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698284/)" on page 674.
## INTRODUCTION
With more than 600 million infections and 6.4 million deaths worldwide, the disruptions wrought by coronavirus disease 2019 (COVID-19) spurred the development of vaccines at a pace unprecedented in global history. We have witnessed how the process of vaccine development from *in vivo* testing to population-wide implementation occurred in just under one year, with the first doses given in December 2021.
Singapore encountered its first case of COVID-19 in January 2020 and to date has recorded close to 1.8 million cases and 1,590 deaths.\[[1](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R1)\] Like other countries, the pandemic has kept Singaporeās healthcare practice, economic resilience and community well-being at constant knifeās edge.\[[2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R2),[3](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R3),[4](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R4)\] With established evidence of their efficacy in reducing symptoms, severity and particularly hospitalisations and death,\[[5](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R5)\] COVID-19 vaccines are, and have been, a key enabler of a much-awaited reopening strategy. COVID-19 vaccines have played a significant role in the reopening strategy for countries worldwide.
As one of the most vaccinated countries in the world with 92% of the population having completed the primary vaccination series \[[Figure 1](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f001)\], Singaporeās low death rates were a testament to the nationās success in becoming a COVID-19-resilient nation.\[[6](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R6)\] Plans to gear shift from a āzero transmissionā to an endemic, āliving with COVID-19ā, approach was cautiously deliberated and implemented after achieving high vaccination rates to protect those who were at higher risk of developing severe complications of COVID-19. With proven booster effectiveness against new COVID-19 variants such as the Delta and Omicron variants for fully vaccinated individuals,\[[7](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R7),[8](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R8)\] vaccination continues to be the key public health strategy in our war against COVID-19 in 2022 and beyond. Despite this, vaccine hesitancy still existed within the Singapore population; healthcare workers still deliberated before accepting vaccination in the initial phase of the pandemic.\[[9](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R9)\] Informal sources such as social networks can be tapped upon to increase vaccine acceptance among middle-aged and older adults.\[[10](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R10)\] Among adults, the hesitancy rates were higher for childrenās vaccination, in male gender and in those with lower perceived benefits and concerns with vaccinations.\[[11](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R11)\] With the possible threat of emerging vaccine resistant strains, the fight against hesitancy seemed far from over. Therefore, it would be crucial to outline the lessons learnt in Singaporeās initial COVID-19 vaccination strategy to combat future challenges as we progress towards a post COVID-19 era.
### Figure 1.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g001.jpg)
[Open in a new tab](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/figure/singaporemedj.SMJ-2021-405-f001/)
Graph shows COVID-19 vaccination rates by country.\[[6](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R6)\]
## SINGAPOREāS COVID-19 VACCINATION STRATEGY
As the first country in Asia to start COVID-19 vaccination, Singapore was in line with the World Health Organizationās (WHO) guidance on developing a national deployment and vaccination plan for COVID-19 vaccines, 2021.\[[12](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R12)\] This included prioritising higher risk individuals such as frontline workers, the elderly and immunocompromised individuals.
The COVID-19 vaccination milestones are detailed in [Figure 2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f002). The timeline maps key events of Singaporeās vaccination strategy in terms of legislation, logistics and operations, vaccination eligibility, vaccination sites and measures implemented to encourage vaccine uptake; these are cross-referenced with Singaporeās vaccination rate from December 2020 to early December 2021.
### Figure 2.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g002.jpg)
[Open in a new tab](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/figure/singaporemedj.SMJ-2021-405-f002/)
Diagram shows the timeline of COVID-19 vaccination in Singapore from December 2020 to December 2021. COVID-19: coronavirus disease 2019, EC-19V: Expert Committee on COVID-19 Vaccination, MOH: Ministry of Health, MTF: multi-ministry taskforce, WHO: World Health Organization
With such a massive and complex undertaking that required an all-of-government and an all-of-society effort, we outline some of the factors that have worked in favour of our vaccine strategy.
### Leadership and evidence-based decision-making
The strategy, led by a multi-ministry taskforce (MTF), has been a key component in orchestrating Singaporeās overall COVID-19 response. This taskforce included members from the Ministries of Health, National Development, Communications and Information, Trade and Industry, Environment and water resources, Education, Manpower, Social and Family Development, and Transport, as well as the National Trades Union Congress, which provided prompt legislative adjustments and frequent updates throughout Singaporeās fight against COVID-19, allowing for inter-ministerial planning, prioritisation and coordination of the vaccination strategy, while integrating with disease containment.\[[13](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R13)\]
An Expert Committee on COVID-19 Vaccination (EC-19V) was appointed in October 2020 to advice the taskforce on vaccine recommendations and policies, based on scientific evidence and observations from other countries. Unlike UK which signed several vaccine contracts with manufacturers during ongoing efficacy trials,\[[14](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R14)\] Singapore waited for firm evidence and accepted a slower start. Singaporeās vaccination campaign is largely similar to Israelās rollout in December 2020 ā both countries are small, densely populated, have good infrastructure and primary health care and effective governance. By analysing the success of other vaccination campaigns, Singapore is able to cautiously adopt, reconfigure and successfully deliver. By drawing from lessons learnt from UKās early reopening (āFreedom Dayā)\[[15](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R15)\] and premature abolishment of mask mandate by Israel,\[[16](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R16)\] Singapore persisted with a carrot-and-stick approach by only easing restrictions in fully vaccinated individuals when achieving 80% full vaccination rate, while using non-traditional and novel strategies to reach priority target populations and change the behaviours of late vaccine adopters. These included the implementation of vaccination-differentiated safe-management measures, by allowing fully vaccinated individuals to partake in social events like attending conferences, weddings and large group gatherings and even eating in outdoor venues when cases surged in September 2021.\[[17](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R17)\]
By adopting an evidence-based approach and a prompt review of the available literature, the EC-19V and the Ministry of Health were able to make timely reviews to vaccination guidelines to increase vaccination uptake. This was evident in allowing vaccination for pregnant and breastfeeding mothers and subsequently for children aged 5ā11 in May 2021 and December 2021, respectively.\[[18](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R18),[19](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R19)\] Following a few local cases of post-vaccination myocarditis, prompt review led to guideline change, with recommendation in June 2021 to avoid strenuous exercise post-vaccination.\[[20](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R20)\]
The MTFās positive track record since the start of COVID-19 has garnered the confidence of the population, and this has been an important factor in the success of the vaccination strategy.
### Communications
In addition to regular press conferences in the mainstream media updating residents on the state of Singaporeās COVID-19 campaign, public broadcasts of COVID-19 vaccines being administered to ministers and members of parliament were also shown to the public. What stood out in the communications strategy was the creative use of print, non-print media and even social media.
Promotion videos by local celebrities dubbed in local languages and dialects helped to persuade hard-to-reach seniors about the merits of vaccination. The set up of a transparent website on the nationās COVID-19 situation (<https://www.moh.gov.sg/covid-19>) with updated health advisory and frequently asked questions regarding COVID-19 vaccination provided early public access to credible information. Use of social media such as Facebook, Instagram and TikTok helped to relay messages effectively to the intended target audience. Daily updates via social media communication apps such as Telegram and WhatsApp kept the general public informed in real time. The Prime Minister highlighted the merits of vaccination during his scheduled address to the population across multiple timepoints. At other times, political leaders were seen being interviewed by celebrities in local dialects to encourage the elderly population to vaccinate \[[Figure 3](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f003)\].
#### Figure 3.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g003.jpg)
[Open in a new tab](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/figure/singaporemedj.SMJ-2021-405-f003/)
Screengrabs from Youtube show a video series by Gov.sg featuring politicians partnering celebrities to encourage seniors to go for COVID-19 vaccination.
Prompt actions were taken by the taskforce and vaccine committee to correct misinformation. In June 2021, sporadic pockets of errant opinions by medical professionals and online petitions started by concerned parents surfaced, highlighting the safety concerns of COVID-19 mRNA vaccines in children.\[[21](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R21)\] These views were swiftly countered with available existing evidence, public address and amendments of circulars, thereby curbing the spread of fake news and anxiety.
This unified system of mass media communication with prompt curation of misinformation allowed for a watertight and appropriate system for good COVID-19 vaccination delivery and increased uptake rate.
### Existing logistics
Drawing from experience when handling the severe acute respiratory syndrome (SARS) epidemic in 2003, the foresight of pandemic preparedness led to the development of a National Centre for Infectious Diseases and a robust system for vaccine research and delivery. Singapore was able to leverage on this existing infrastructure and reconfigure and redeploy resources to fight the COVID-19 pandemic. Being a major transport and logistics hub, Singapore could support the demands of vaccine transport, storage, cold chain management and distribution; this propelled Singapore to become a regional vaccine transport hub with Southeast Asia, Australia and New Zealand. This has also attracted pharmaceutical companies to set up vaccine manufacturing capabilities in Singapore. IT infrastructure that allowed for unified booking of vaccination appointments (<https://www.vaccine.gov.sg/>) and syncing of data between the National Health Records and the National Immunisation Registry was developed to ease documentation and record keeping. The IT infrastructure also ensured adequate vaccine availability based on appointment bookings, handled back-end reimbursements, streamlined administration documentation with preset templates and checked for vaccination eligibility by accessing the Critical Medical Information System for documented drug and vaccine allergies. This made the system usable and safe.
### Primary care
Primary care has played an important role in COVID-19 mitigation. At its height, primary care physicians operated over 900 Public Health Preparedness Clinics (PHPCs) nationwide for early detection and management of symptomatic patients. They also volunteered to oversee the operations of community isolation facilities early in the pandemic.\[[22](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R22)\] These had arguably contributed in preventing tertiary care from being overwhelmed by patients with acute respiratory infections. The MTF knew that by tasking primary care to deliver a peak of 80,000 vaccinations per day would compromise on existing primary care services, as evidenced in the UK, where complete reliance on primary care networks and existing infrastructure resulted in vaccine delivery and logistic challenges, organisation gaps and insufficient resources.\[[23](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R23)\] Therefore, the rollout of vaccination in the community started in January 2021 with the setup of four community vaccination centres and 21 PHPCs helmed largely by primary care and supported by privateāpublic partnerships. This was quickly ramped up, so that by the end of April 2021 \[[Figure 2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f002)\], there were as many as 40 community vaccination centres, 20 polyclinics and 21 PHPCs that provided vaccinations to the community.\[[22](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R22)\]
As the gatekeepers of healthcare practice, primary care providers are key to translating vaccine research into population delivery. Their commitment to their patients ensured that issues *before* (address misconceptions, patient education, referrals), *during* (safety protocols, vaccine administration, update of registries) and *after* (manage concerns, side effects, allergy reporting, continuing care) any COVID-19 vaccination were managed holistically. Because of their role as trusted care providers in the community, they were activated to promote and provide same day opportunistic vaccinations to patients who presented for chronic disease management. Some had provided non-mRNA vaccinations where indicated, and a number had been recruited to run mobile vaccination services for home-based vaccinations to reach home-bound seniors. These measures contributed to increasing vaccination rates among seniors.\[[24](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R24)\]
## LOOKING AHEAD
As we transit into our third year of combating COVID-19, emerging variants, spread despite vaccination and the contesting voice of anti-vaxxers pose new challenges. Vaccine-generated immunity is only one, *albeit* an important, element of a comprehensive COVID-19 strategy. The strategy must also entail surveillance, self-testing, contact tracing, quarantine, legislation, financial support and strengthened social responsibility. With the closure of community vaccination centres starting in September 2021, the rollout of boosters falls back on the shoulders of primary care; primary care providers are in the community, and so they know the community and are able to link translational research to the community. As last mile providers of vaccination and translators of upstream evidence and policy decisions in the community, they do well to be involved early in decision-making regarding interventions in the community and can foresee challenges on the ground. With new focus on home quarantine for positive cases with teleconsultation support to reduce strain on hospital resources, primary care can be called upon to take up greater responsibilities and provide new insights to improving care.\[[24](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R24)\] Let us put our continued trust in primary care to contribute in making Singapore a COVID-19āresilient nation.
### Conflicts of interest
There are no conflicts of interest.
## Funding Statement
Nil
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***
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| Readable Markdown | ## INTRODUCTION
With more than 600 million infections and 6.4 million deaths worldwide, the disruptions wrought by coronavirus disease 2019 (COVID-19) spurred the development of vaccines at a pace unprecedented in global history. We have witnessed how the process of vaccine development from *in vivo* testing to population-wide implementation occurred in just under one year, with the first doses given in December 2021.
Singapore encountered its first case of COVID-19 in January 2020 and to date has recorded close to 1.8 million cases and 1,590 deaths.\[[1](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R1)\] Like other countries, the pandemic has kept Singaporeās healthcare practice, economic resilience and community well-being at constant knifeās edge.\[[2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R2),[3](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R3),[4](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R4)\] With established evidence of their efficacy in reducing symptoms, severity and particularly hospitalisations and death,\[[5](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R5)\] COVID-19 vaccines are, and have been, a key enabler of a much-awaited reopening strategy. COVID-19 vaccines have played a significant role in the reopening strategy for countries worldwide.
As one of the most vaccinated countries in the world with 92% of the population having completed the primary vaccination series \[[Figure 1](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f001)\], Singaporeās low death rates were a testament to the nationās success in becoming a COVID-19-resilient nation.\[[6](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R6)\] Plans to gear shift from a āzero transmissionā to an endemic, āliving with COVID-19ā, approach was cautiously deliberated and implemented after achieving high vaccination rates to protect those who were at higher risk of developing severe complications of COVID-19. With proven booster effectiveness against new COVID-19 variants such as the Delta and Omicron variants for fully vaccinated individuals,\[[7](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R7),[8](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R8)\] vaccination continues to be the key public health strategy in our war against COVID-19 in 2022 and beyond. Despite this, vaccine hesitancy still existed within the Singapore population; healthcare workers still deliberated before accepting vaccination in the initial phase of the pandemic.\[[9](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R9)\] Informal sources such as social networks can be tapped upon to increase vaccine acceptance among middle-aged and older adults.\[[10](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R10)\] Among adults, the hesitancy rates were higher for childrenās vaccination, in male gender and in those with lower perceived benefits and concerns with vaccinations.\[[11](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R11)\] With the possible threat of emerging vaccine resistant strains, the fight against hesitancy seemed far from over. Therefore, it would be crucial to outline the lessons learnt in Singaporeās initial COVID-19 vaccination strategy to combat future challenges as we progress towards a post COVID-19 era.
### Figure 1.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g001.jpg)
Graph shows COVID-19 vaccination rates by country.\[[6](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R6)\]
## SINGAPOREāS COVID-19 VACCINATION STRATEGY
As the first country in Asia to start COVID-19 vaccination, Singapore was in line with the World Health Organizationās (WHO) guidance on developing a national deployment and vaccination plan for COVID-19 vaccines, 2021.\[[12](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R12)\] This included prioritising higher risk individuals such as frontline workers, the elderly and immunocompromised individuals.
The COVID-19 vaccination milestones are detailed in [Figure 2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f002). The timeline maps key events of Singaporeās vaccination strategy in terms of legislation, logistics and operations, vaccination eligibility, vaccination sites and measures implemented to encourage vaccine uptake; these are cross-referenced with Singaporeās vaccination rate from December 2020 to early December 2021.
### Figure 2.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g002.jpg)
Diagram shows the timeline of COVID-19 vaccination in Singapore from December 2020 to December 2021. COVID-19: coronavirus disease 2019, EC-19V: Expert Committee on COVID-19 Vaccination, MOH: Ministry of Health, MTF: multi-ministry taskforce, WHO: World Health Organization
With such a massive and complex undertaking that required an all-of-government and an all-of-society effort, we outline some of the factors that have worked in favour of our vaccine strategy.
### Leadership and evidence-based decision-making
The strategy, led by a multi-ministry taskforce (MTF), has been a key component in orchestrating Singaporeās overall COVID-19 response. This taskforce included members from the Ministries of Health, National Development, Communications and Information, Trade and Industry, Environment and water resources, Education, Manpower, Social and Family Development, and Transport, as well as the National Trades Union Congress, which provided prompt legislative adjustments and frequent updates throughout Singaporeās fight against COVID-19, allowing for inter-ministerial planning, prioritisation and coordination of the vaccination strategy, while integrating with disease containment.\[[13](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R13)\]
An Expert Committee on COVID-19 Vaccination (EC-19V) was appointed in October 2020 to advice the taskforce on vaccine recommendations and policies, based on scientific evidence and observations from other countries. Unlike UK which signed several vaccine contracts with manufacturers during ongoing efficacy trials,\[[14](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R14)\] Singapore waited for firm evidence and accepted a slower start. Singaporeās vaccination campaign is largely similar to Israelās rollout in December 2020 ā both countries are small, densely populated, have good infrastructure and primary health care and effective governance. By analysing the success of other vaccination campaigns, Singapore is able to cautiously adopt, reconfigure and successfully deliver. By drawing from lessons learnt from UKās early reopening (āFreedom Dayā)\[[15](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R15)\] and premature abolishment of mask mandate by Israel,\[[16](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R16)\] Singapore persisted with a carrot-and-stick approach by only easing restrictions in fully vaccinated individuals when achieving 80% full vaccination rate, while using non-traditional and novel strategies to reach priority target populations and change the behaviours of late vaccine adopters. These included the implementation of vaccination-differentiated safe-management measures, by allowing fully vaccinated individuals to partake in social events like attending conferences, weddings and large group gatherings and even eating in outdoor venues when cases surged in September 2021.\[[17](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R17)\]
By adopting an evidence-based approach and a prompt review of the available literature, the EC-19V and the Ministry of Health were able to make timely reviews to vaccination guidelines to increase vaccination uptake. This was evident in allowing vaccination for pregnant and breastfeeding mothers and subsequently for children aged 5ā11 in May 2021 and December 2021, respectively.\[[18](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R18),[19](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R19)\] Following a few local cases of post-vaccination myocarditis, prompt review led to guideline change, with recommendation in June 2021 to avoid strenuous exercise post-vaccination.\[[20](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R20)\]
The MTFās positive track record since the start of COVID-19 has garnered the confidence of the population, and this has been an important factor in the success of the vaccination strategy.
### Communications
In addition to regular press conferences in the mainstream media updating residents on the state of Singaporeās COVID-19 campaign, public broadcasts of COVID-19 vaccines being administered to ministers and members of parliament were also shown to the public. What stood out in the communications strategy was the creative use of print, non-print media and even social media.
Promotion videos by local celebrities dubbed in local languages and dialects helped to persuade hard-to-reach seniors about the merits of vaccination. The set up of a transparent website on the nationās COVID-19 situation (<https://www.moh.gov.sg/covid-19>) with updated health advisory and frequently asked questions regarding COVID-19 vaccination provided early public access to credible information. Use of social media such as Facebook, Instagram and TikTok helped to relay messages effectively to the intended target audience. Daily updates via social media communication apps such as Telegram and WhatsApp kept the general public informed in real time. The Prime Minister highlighted the merits of vaccination during his scheduled address to the population across multiple timepoints. At other times, political leaders were seen being interviewed by celebrities in local dialects to encourage the elderly population to vaccinate \[[Figure 3](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f003)\].
#### Figure 3.
[](https://www.ncbi.nlm.nih.gov/core/lw/2.0/html/tileshop_pmc/tileshop_pmc_inline.html?title=Click%20on%20image%20to%20zoom&p=PMC3&id=11698280_SMJ-65-681-g003.jpg)
Screengrabs from Youtube show a video series by Gov.sg featuring politicians partnering celebrities to encourage seniors to go for COVID-19 vaccination.
Prompt actions were taken by the taskforce and vaccine committee to correct misinformation. In June 2021, sporadic pockets of errant opinions by medical professionals and online petitions started by concerned parents surfaced, highlighting the safety concerns of COVID-19 mRNA vaccines in children.\[[21](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R21)\] These views were swiftly countered with available existing evidence, public address and amendments of circulars, thereby curbing the spread of fake news and anxiety.
This unified system of mass media communication with prompt curation of misinformation allowed for a watertight and appropriate system for good COVID-19 vaccination delivery and increased uptake rate.
### Existing logistics
Drawing from experience when handling the severe acute respiratory syndrome (SARS) epidemic in 2003, the foresight of pandemic preparedness led to the development of a National Centre for Infectious Diseases and a robust system for vaccine research and delivery. Singapore was able to leverage on this existing infrastructure and reconfigure and redeploy resources to fight the COVID-19 pandemic. Being a major transport and logistics hub, Singapore could support the demands of vaccine transport, storage, cold chain management and distribution; this propelled Singapore to become a regional vaccine transport hub with Southeast Asia, Australia and New Zealand. This has also attracted pharmaceutical companies to set up vaccine manufacturing capabilities in Singapore. IT infrastructure that allowed for unified booking of vaccination appointments (<https://www.vaccine.gov.sg/>) and syncing of data between the National Health Records and the National Immunisation Registry was developed to ease documentation and record keeping. The IT infrastructure also ensured adequate vaccine availability based on appointment bookings, handled back-end reimbursements, streamlined administration documentation with preset templates and checked for vaccination eligibility by accessing the Critical Medical Information System for documented drug and vaccine allergies. This made the system usable and safe.
### Primary care
Primary care has played an important role in COVID-19 mitigation. At its height, primary care physicians operated over 900 Public Health Preparedness Clinics (PHPCs) nationwide for early detection and management of symptomatic patients. They also volunteered to oversee the operations of community isolation facilities early in the pandemic.\[[22](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R22)\] These had arguably contributed in preventing tertiary care from being overwhelmed by patients with acute respiratory infections. The MTF knew that by tasking primary care to deliver a peak of 80,000 vaccinations per day would compromise on existing primary care services, as evidenced in the UK, where complete reliance on primary care networks and existing infrastructure resulted in vaccine delivery and logistic challenges, organisation gaps and insufficient resources.\[[23](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R23)\] Therefore, the rollout of vaccination in the community started in January 2021 with the setup of four community vaccination centres and 21 PHPCs helmed largely by primary care and supported by privateāpublic partnerships. This was quickly ramped up, so that by the end of April 2021 \[[Figure 2](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#singaporemedj.SMJ-2021-405-f002)\], there were as many as 40 community vaccination centres, 20 polyclinics and 21 PHPCs that provided vaccinations to the community.\[[22](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R22)\]
As the gatekeepers of healthcare practice, primary care providers are key to translating vaccine research into population delivery. Their commitment to their patients ensured that issues *before* (address misconceptions, patient education, referrals), *during* (safety protocols, vaccine administration, update of registries) and *after* (manage concerns, side effects, allergy reporting, continuing care) any COVID-19 vaccination were managed holistically. Because of their role as trusted care providers in the community, they were activated to promote and provide same day opportunistic vaccinations to patients who presented for chronic disease management. Some had provided non-mRNA vaccinations where indicated, and a number had been recruited to run mobile vaccination services for home-based vaccinations to reach home-bound seniors. These measures contributed to increasing vaccination rates among seniors.\[[24](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R24)\]
## LOOKING AHEAD
As we transit into our third year of combating COVID-19, emerging variants, spread despite vaccination and the contesting voice of anti-vaxxers pose new challenges. Vaccine-generated immunity is only one, *albeit* an important, element of a comprehensive COVID-19 strategy. The strategy must also entail surveillance, self-testing, contact tracing, quarantine, legislation, financial support and strengthened social responsibility. With the closure of community vaccination centres starting in September 2021, the rollout of boosters falls back on the shoulders of primary care; primary care providers are in the community, and so they know the community and are able to link translational research to the community. As last mile providers of vaccination and translators of upstream evidence and policy decisions in the community, they do well to be involved early in decision-making regarding interventions in the community and can foresee challenges on the ground. With new focus on home quarantine for positive cases with teleconsultation support to reduce strain on hospital resources, primary care can be called upon to take up greater responsibilities and provide new insights to improving care.\[[24](https://pmc.ncbi.nlm.nih.gov/articles/PMC11698280/#R24)\] Let us put our continued trust in primary care to contribute in making Singapore a COVID-19āresilient nation.
### Conflicts of interest
There are no conflicts of interest.
## Funding Statement
Nil
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\[[DOI](https://doi.org/10.11622/smedj.2020162)\] \[[PMC free article](https://pmc.ncbi.nlm.nih.gov/articles/PMC9678137/)\] \[[PubMed](https://pubmed.ncbi.nlm.nih.gov/33256350/)\] \[[Google Scholar](https://scholar.google.com/scholar_lookup?journal=Singapore%20Med%20J&title=100%20days%20on:%20The%20primary%20care%20response%20to%20COVID-19%20in%20Singapore&author=Y%20Liow&author=VWK%20Loh&author=D%20Young&publication_year=2020&pmid=33256350&doi=10.11622/smedj.2020162&)\]
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Ministry of Health, Singapore. Speech by Mr Ong Ye Kung, Minister for Health at the ASEAN-EU Health Summit. 2021. Sep, \[Last accessed on 2022 Feb 09\]. Available from:<https://www.moh.gov.sg/news-highlights/details/speech-by-mr-ong-ye-kung-minister-for-health-at-the-asean-eu-health-summit-15-september-2021> . | |||||||||
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