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URLhttps://oag.ca.gov/consumers
Last Crawled2026-04-15 17:33:39 (1 day ago)
First Indexed2014-01-04 01:56:15 (12 years ago)
HTTP Status Code200
Meta TitleProtecting Consumers | State of California - Department of Justice - Office of the Attorney General
Meta DescriptionConsumer Alert Gender-based price differences for substantially similar consumer products violate California law. If you spot a difference, you can make a difference by reporting violations to our office Review First Help protect yourself and your loved ones from fraud. Check out our tips and topics to learn about common scams and other consumer issues. Consumer Complaints If
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If you would like to report a complaint about a business, check the complaint referral table to find the government agency that regulates that business. You can report your complaint directly to that regulating agency. Complaint Referral Table If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General’s Office using the Complaint Against Business form below. Complaints are used by the Attorney General’s Office to learn about misconduct and to determine whether to investigate a company. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals. Complaint Against Business If you think a business has committed fraud or a crime, please tell your local district attorney’s office or your City Attorney . If you need legal advice or representation, we suggest that you consult with an attorney. The Attorney General cannot provide you with legal advice or represent you in personal legal actions. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (from outside California), or via the State Bar of California website. If you cannot afford an attorney, you may wish to contact your local legal aid office. For a referral, please visit http://lawhelpca.org/ and click on the Find Legal Help tab. Members of the armed forces and their dependents can also obtain legal assistance from their local JAG legal assistance office, http://legalassistance.law.af.mil/content/locator.php
Markdown
[Skip to main content](https://oag.ca.gov/consumers#main-content) ## Subscribe to Our Newsletter State *of* California Department *of* Justice [![Calfifornia Department of Justice - Office of the Attorney General](https://oag.ca.gov/sites/default/themes/custom2017/oag2017/img/doj-seal-header.png)](https://oag.ca.gov/) Rob Bonta Attorney General [Translate Website \| Traducir Sitio Web](https://oag.ca.gov/consumers#siteTranslate) × #### Google™ Translate Disclaimer This Google™ translation feature is provided for informational purposes only. The Office of the Attorney General is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. If you have any questions please contact: Bilingual Services Program at [EERROffice@doj.ca.gov](mailto:EERROffice@doj.ca.gov) A copy of this disclaimer can also be found on our [Disclaimer](https://oag.ca.gov/disclaimer) page. ##### Select a Language Below / Seleccione el Idioma Abajo Close Toggle navigation - [Home](https://oag.ca.gov/home) - [About](https://oag.ca.gov/about) - - [![Attorney General Rob Bonta](https://oag.ca.gov/sites/default/files/media/ag-bonta-official-2.jpg)](https://oag.ca.gov/about) #### Who We Are - [About AG Rob Bonta](https://oag.ca.gov/about) - [About the Office of the Attorney General](https://oag.ca.gov/office) - [History of the Office](https://oag.ca.gov/history) #### What We Do - [Public Safety](https://oag.ca.gov/careers/aboutus/psle) - [Opinions and Quo Warranto](https://oag.ca.gov/opinions) - [Research Advisory Panel](https://oag.ca.gov/research) - [Research Center](https://oag.ca.gov/research-center) - [Children & Families](https://oag.ca.gov/children-seniors) - [Civil Rights](https://oag.ca.gov/civil) - [Consumer Protection](https://oag.ca.gov/consumers) - [Environment & Public Health](https://oag.ca.gov/environment) #### What We're Working On - [Housing](https://oag.ca.gov/housing) - [Office of Gun Violence Prevention](https://oag.ca.gov/ogvp) - [21st Century Policing](https://oag.ca.gov/21st-century-policing) - [Consumer Protection and Economic Opportunity](https://oag.ca.gov/economic) - [Health Care](https://oag.ca.gov/health-care) - [Federal Accountability](https://oag.ca.gov/federal-accountability) - [Environmental Justice](https://oag.ca.gov/environment/justice) - [Equality](https://oag.ca.gov/equality) - [Immigration](https://oag.ca.gov/immigrant) - [Children’s Rights](https://oag.ca.gov/bcj) - [OpenJustice](https://openjustice.doj.ca.gov/) - [Media](https://oag.ca.gov/media) - #### Media Center - [Press Releases](https://oag.ca.gov/media/news) - [Media Library](https://oag.ca.gov/media/library) #### Social Media - [Facebook](https://www.facebook.com/AGRobBonta "California Attorney General Facebook") - 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[About the Office](https://oag.ca.gov/careers/aboutus) - [Legal Services Divisions](https://oag.ca.gov/careers/aboutus/legal) - [Division of Law Enforcement](https://oag.ca.gov/law/dle) - [California Justice Information Services (CJIS)](https://oag.ca.gov/careers/descriptions/cjis) - [Administration](https://oag.ca.gov/careers/aboutus/administration) #### AG Honors Program & Geoffrey Wright Solicitor General Fellowship - [Attorney General's Honors Program](https://oag.ca.gov/careers/honors) - [Geoffrey Wright Solicitor General Fellowship](https://oag.ca.gov/careers/osg-fellowship) - [Regulations](https://oag.ca.gov/regulations) - [Resources](https://oag.ca.gov/services-info) - #### For Businesses - [Submit Data Security Breach](https://oag.ca.gov/privacy/databreach/reporting) - [Privacy Resources](https://oag.ca.gov/privacy/business-privacy) - [SB 478 - Hidden Fees](https://oag.ca.gov/hiddenfees) #### Service on the Attorney General - [Office Locations / Status Updates](https://oag.ca.gov/services-info#locations) - [Laws Requiring Service on the AG](https://oag.ca.gov/services-info#require) #### Open Government - [Overview](https://oag.ca.gov/government) - [Ballot Initiatives](https://oag.ca.gov/initiatives) - [Conflicts of Interest](https://oag.ca.gov/conflict-interest) - [Criminal Justice Statistics](https://oag.ca.gov/cjsc/aboutcjsc) - [Public Records](https://oag.ca.gov/consumers/general/pra) - [Publications](https://oag.ca.gov/publications) #### Grants - [Grant Opportunities](https://oag.ca.gov/grant-opportunities) - [Programs](https://oag.ca.gov/programs) - #### Programs - [See All Programs](https://oag.ca.gov/programs) #### Most Popular - [Charities](https://oag.ca.gov/charities) - [Megan's Law](https://www.meganslaw.ca.gov/) - [CURES](https://oag.ca.gov/cures) - [Service on the Attorney General](https://oag.ca.gov/services-info) - [Division of Medi-Cal Fraud & Elder Abuse](https://oag.ca.gov/dmfea) #### Most Popular - [Permits & Registrations](https://oag.ca.gov/register) - [Prop 65 – Safe Drinking Water](https://oag.ca.gov/prop65) - [Missing Persons](https://oag.ca.gov/missing) - [Data Security Breach](https://oag.ca.gov/privacy/databreach/reporting) - [Human Trafficking](https://oag.ca.gov/human-trafficking) - [Appointments](https://oag.ca.gov/appointments) - [Contact](https://oag.ca.gov/contact) - - [Contact Us](https://oag.ca.gov/contact) - [Contact Us - En español](https://oag.ca.gov/contact-espanol#googtrans\(es\)) - [Contáctenos/Formularios](https://oag.ca.gov/consumers/contact/espanol) - [Service on the Attorney General](https://oag.ca.gov/services-info) # Protecting Consumers 1. [Home](https://oag.ca.gov/) 2. Protecting Consumers ## Consumer Alert Gender-based price differences for substantially similar consumer products violate California law. If you spot a difference, you can make a difference by [reporting violations](https://oag.ca.gov/contact/consumer-complaint-against-business-or-company) to our office ## Review First Help protect yourself and your loved ones from fraud. Check out our [tips and topics](https://oag.ca.gov/consumers#topics) to learn about common scams and other consumer issues. ## Consumer Complaints If you would like to report a complaint about a business, check the complaint referral table to find the government agency that regulates that business. You can report your complaint directly to that regulating agency. [Complaint Referral Table](https://oag.ca.gov/consumers/complaint-referral-table) If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General’s Office using the Complaint Against Business form below. Complaints are used by the Attorney General’s Office to learn about misconduct and to determine whether to investigate a company. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals. [Complaint Against Business](https://oag.ca.gov/contact/consumer-complaint-against-business-or-company) If you think a business has committed fraud or a crime, please tell your [local district attorney’s office](https://www.cdaa.org/district-attorney-roster) or your [City Attorney](https://www.cdaa.org/city-attorney-roster). If you need legal advice or representation, we suggest that you consult with an attorney. The Attorney General cannot provide you with legal advice or represent you in personal legal actions. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (from outside California), or via the [State Bar of California](http://www.calbar.ca.gov/Public/LawyerReferralServicesLRS) website. If you cannot afford an attorney, you may wish to contact your local legal aid office. For a referral, please visit <http://lawhelpca.org/> and click on the Find Legal Help tab. Members of the armed forces and their dependents can also obtain legal assistance from their local JAG legal assistance office, <http://legalassistance.law.af.mil/content/locator.php> ## Consumer Tips ###### Money, Credit, and Debt Information about credit cards, loans, debt and debt collection, bank accounts, and other financial issues [Learn More](https://oag.ca.gov/consumers/money-credit-debt) ###### Housing and Vehicles Information about landlord/tenant disputes, mortgages, auto dealers, and other common housing and car issues [Learn More](https://oag.ca.gov/consumers/housing-vehicles) ###### Sales Offers, Purchases, and Returns Information about junk mail, sales offer scams, refunds, disputing charges, and other shopping-related issues [Learn More](https://oag.ca.gov/consumers/sales-purchases-returns) ###### People You Hire Information about contractors, immigration consultants, and other people you may hire, and about checking a company’s background [Learn More](https://oag.ca.gov/consumers/people-you-hire) ###### Commonly Targeted Groups Information for immigrants, seniors, servicemembers, veterans, and students [Learn More](https://oag.ca.gov/consumers/commonly-targeted-groups) ###### Common Scams Information about financial scams, magazine scams, tax fraud scams, and other common scams [Learn More](https://oag.ca.gov/consumers/common-scams) ## Consumer Tips Listed Alphabetically - [Airlines](https://oag.ca.gov/consumers/general/airlines) - [Attorneys/Lawyers](https://oag.ca.gov/consumers/general/stbar) - [Automobile Dealers](https://oag.ca.gov/consumers/general/cars#dealer) - [Automobile Repair](https://oag.ca.gov/consumers/general/cars#repair) - [Autos - Lemon Law](https://oag.ca.gov/consumers/general/cars#lemon) - [Bad Checks](https://oag.ca.gov/consumers/general/bad-checks) - [Banks & Credit Unions](https://oag.ca.gov/consumers/general/banks-credit-unions) - [Checking A Company's Background](https://oag.ca.gov/consumers/general/checking_business_bkgrd10) - [Collecting Judgments](http://www.courts.ca.gov/1326.htm) - [Contractors](https://oag.ca.gov/consumers/general/contractors) - [Corporate Shareholders](https://oag.ca.gov/consumers/general/corporate_shareholders) - [Credit Cards - Dispute a Charge](https://oag.ca.gov/consumers/general/credit-cards-dispute-charge) - [Credit Cards Surcharges](https://oag.ca.gov/consumers/general/credit_card_surcharges) - [Credit Card Offers – Common Traps](https://oag.ca.gov/consumers/general/credit_card_traps) - [Credit Scores & Credit Reports](https://oag.ca.gov/consumers/general/credit-scores-credit-reports) - [Crowdfunding](https://oag.ca.gov/consumers/general/crowdfunding) - [Debt Collectors](https://oag.ca.gov/consumers/general/collection_agencies10) - [End of Life Care Planning](https://oag.ca.gov/consumers/general/care) - [Estate Planning](https://oag.ca.gov/consumers/general/estate-finance) - [For-Profit Schools](https://oag.ca.gov/consumers/general/for-profit-schools) - [Free Trial Products](https://oag.ca.gov/consumers/general/free-trial-offers) - [Health Care](https://oag.ca.gov/consumers/general/health-care) - [Homeowner Associations & Mutual Benefit Corporations](https://oag.ca.gov/consumers/general/homeowner_assn) - [Homeowner Issues](https://oag.ca.gov/consumers/homeowner-issues) - [Identity Theft](https://oag.ca.gov/idtheft) - [Immigration Consultants](https://oag.ca.gov/consumers/general/immigration_consultants) - [Insurance Companies](https://oag.ca.gov/consumers/general/insure) - [Investing / Financial Professionals](https://oag.ca.gov/consumers/general/investing-financial-professionals) - [Job & Business Schemes](https://oag.ca.gov/consumers/general/job-business-schemes) - [Junk Mail/Unsolicited Calls](https://oag.ca.gov/privacy/facts/other-privacy/leave-me-alone) - [Junk Mail/Unsolicited Calls Common Scams](https://oag.ca.gov/consumers/general/junkmail) - [Legal Issues & Resources For Seniors](https://oag.ca.gov/consumers/general/seniors) - [Limited English Consumers](https://oag.ca.gov/consumers/limited-english) - [Living Trust Mills](https://oag.ca.gov/consumers/general/living_trust_mills) - [Magazine Scams](https://oag.ca.gov/consumers/general/magazine-scams) - [Military Consumer Protection](https://oag.ca.gov/consumers/general/military) - [Mortgage Companies](https://oag.ca.gov/consumers/general/mortgage_companies) - [Moving Companies](https://oag.ca.gov/consumers/general/moving) - [Online Purchases](https://oag.ca.gov/consumers/general/online-purchases) - [Outlet Stores and "Compare At" Pricing](https://oag.ca.gov/consumers/general/outlet-stores) - [Payday Loans](https://oag.ca.gov/consumers/general/payday-loans) - [Pyramid Schemes](https://oag.ca.gov/consumers/general/pyramid_schemes) - [Real Estate Agencies/Agents](https://oag.ca.gov/consumers/general/real_estate_agencies_agents) - [Refund Policies](https://oag.ca.gov/consumers/general/refund_policies) - [Single-Use Carryout Bag Ban (Proposition 67/SB 270)](https://oag.ca.gov/consumers/bag-ban) - [Sweepstakes](https://oag.ca.gov/consumers/general/sweepstakes) - [Tax Preparation Resources & Tax Scams](https://oag.ca.gov/consumers/general/taxes) - [Tech Support Scams](https://oag.ca.gov/consumers/general/tech-support-scams) - [Telephone Companies](https://oag.ca.gov/consumers/general/telephone) - [Timeshare Scams](https://oag.ca.gov/consumers/general/timeshares) - [Travel Company/Agents](https://oag.ca.gov/consumers/general/travel-agencies) - [Utility Companies](https://oag.ca.gov/consumers/general/utilities) - [Zero-Interest Loans](https://oag.ca.gov/consumers/general/zero_interest_loans) ## Related information #### Search Consumer Webpages Report a Complaint Contact the Attorney General’s Public Inquiry Unit to report a complaint about a business or if you have questions or comments. - [Complaint Against Business](https://oag.ca.gov/contact/consumer-complaint-against-business-or-company) - [General Contact Form](https://oag.ca.gov/contact/general-contact-form) - [Contáctenos/Formularios](https://oag.ca.gov/consumers/contact/espanol) ## Grants [Automobile Emissions Research and Technology Fund](https://oag.ca.gov/consumers/emissions-fund) [Youth Beverage Consumer Education and Research Fund](https://oag.ca.gov/consumers/YouthBeverageStudy) [Sears Fund for Consumer Protection and Education](https://oag.ca.gov/consumers/sears-fund) ## Alerts [**View All Alerts**](https://oag.ca.gov/consumers/alerts) ## Recent Consumer Actions [Corinthian](https://oag.ca.gov/Corinthian) [Volkswagen Diesel Emissions “Defeat Devices”](https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-california-air-resources-board-announce-147) [Mortgage Settlements](https://oag.ca.gov/legal-opinions/ag-mortgage-settlements) [**View More Actions**](https://oag.ca.gov/consumers/actions) ## Additional Resources [Tips for protecting your privacy](https://oag.ca.gov/privacy/consumer-privacy-resources) [Important consumer laws](http://www.dca.ca.gov/publications/legal_guides/m_1.shtml) [Search California laws](http://leginfo.legislature.ca.gov/faces/codes.xhtml) [Search U.S. laws](http://uscode.house.gov/search/criteria.shtml) [More FAQs](https://oag.ca.gov/contact/faqs) ![State of California Department of Justice - Office of the Attorney General](https://oag.ca.gov/sites/default/themes/custom2017/oag2017/img/seal.png) State of California Department of Justice Office of the Attorney General [WHO WE ARE](https://oag.ca.gov/office) - [About AG Rob Bonta](https://oag.ca.gov/about) - [History of the Office](https://oag.ca.gov/history) - [Organization of the Office](https://oag.ca.gov/careers/aboutus) WHAT WE DO - [Public Safety](https://oag.ca.gov/careers/aboutus/psle) - [Opinions and Quo Warranto](https://oag.ca.gov/opinions) - [Research](https://oag.ca.gov/research) - [Children & Families](https://oag.ca.gov/children-seniors) - [Civil Rights](https://oag.ca.gov/civil) - [Consumer Protection](https://oag.ca.gov/consumers) - [Environment & Public Health](https://oag.ca.gov/environment) - [Grant Opportunities](https://oag.ca.gov/grant-opportunities) - [Tobacco Directory](https://oag.ca.gov/tobacco/directory) - [Tobacco Grants](https://oag.ca.gov/tobaccogrants) [OPEN GOVERNMENT](https://oag.ca.gov/government) - [Ballot Initiatives](https://oag.ca.gov/initiatives) - [Conflicts of Interest](https://oag.ca.gov/conflict-interest) - [Criminal Justice Statistics](https://oag.ca.gov/cjsc/aboutcjsc) - [Meetings and Public Notices](https://oag.ca.gov/meetings) - [OpenJustice Initiative](https://openjustice.doj.ca.gov/) - [Public Records](https://oag.ca.gov/consumers/general/pra) - [Publications](https://oag.ca.gov/publications) - [Regulations](https://oag.ca.gov/regulations) Memorial - [Agents Fallen in the Line of Duty](https://oag.ca.gov/memorial) Vote - [Register to Vote](http://registertovote.ca.gov/) WHAT WE'RE WORKING ON - [21st Century Policing](https://oag.ca.gov/21st-century-policing) - [Children’s Rights](https://oag.ca.gov/bcj) - [Consumer Protection and Economic Opportunity](https://oag.ca.gov/economic) - [Environmental Justice](https://oag.ca.gov/environment) - [Equality](https://oag.ca.gov/equality) - [Federal Accountability](https://oag.ca.gov/federal-accountability) - [Health Care](https://oag.ca.gov/health-care) - [Immigration](https://oag.ca.gov/immigrant) - [OpenJustice](https://openjustice.doj.ca.gov/) [MEDIA](https://oag.ca.gov/media) - [Consumer Alerts](https://oag.ca.gov/consumers/alerts) - [Press Releases](https://oag.ca.gov/media/news) - [Media Library](https://oag.ca.gov/media/library) [CAREERS](https://oag.ca.gov/careers) - [Getting a State Job](https://oag.ca.gov/careers/civil) - [Examinations](https://oag.ca.gov/careers/exams) - [Job Vacancies](https://oag.ca.gov/careers/job-vacancies) - [Internships & Student Positions](https://oag.ca.gov/careers/students) - [Attorney General's Honors Program](https://oag.ca.gov/careers/honors/introduction) - [Geoffrey Wright Solicitor General Fellowship](https://oag.ca.gov/careers/osg-fellowship) - [Office of the Attorney General](https://oag.ca.gov/) - [Accessibility](https://oag.ca.gov/accessibility) - [Privacy Policy](https://oag.ca.gov/privacy-policy) - [Conditions of Use](https://oag.ca.gov/conditions) - [Disclaimer](https://oag.ca.gov/disclaimer) - © 2026 DOJ
Readable Markdown
If you would like to report a complaint about a business, check the complaint referral table to find the government agency that regulates that business. You can report your complaint directly to that regulating agency. [Complaint Referral Table](https://oag.ca.gov/consumers/complaint-referral-table) If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General’s Office using the Complaint Against Business form below. Complaints are used by the Attorney General’s Office to learn about misconduct and to determine whether to investigate a company. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals. [Complaint Against Business](https://oag.ca.gov/contact/consumer-complaint-against-business-or-company) If you think a business has committed fraud or a crime, please tell your [local district attorney’s office](https://www.cdaa.org/district-attorney-roster) or your [City Attorney](https://www.cdaa.org/city-attorney-roster). If you need legal advice or representation, we suggest that you consult with an attorney. The Attorney General cannot provide you with legal advice or represent you in personal legal actions. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (from outside California), or via the [State Bar of California](http://www.calbar.ca.gov/Public/LawyerReferralServicesLRS) website. If you cannot afford an attorney, you may wish to contact your local legal aid office. For a referral, please visit <http://lawhelpca.org/> and click on the Find Legal Help tab. Members of the armed forces and their dependents can also obtain legal assistance from their local JAG legal assistance office, <http://legalassistance.law.af.mil/content/locator.php>
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