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Page Details

PropertyValue
URLhttps://law.georgia.gov/key-issues/consumer-protection
Last Crawled2026-04-10 09:19:06 (17 days ago)
First Indexed2022-05-10 14:15:01 (3 years ago)
HTTP Status Code200
Content
Meta TitleConsumer Protection | Office of the Attorney General
Meta DescriptionThe Attorney General’s Consumer Protection Division is the primary consumer protection organization for the State of Georgia. The division helps to protect Georgia consumers and legitimate businesses from unfair and deceptive practices in consumer transactions. It does so by responding to consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law, and engaging in consumer education.
Meta Canonicalnull
Boilerpipe Text
The Attorney General’s Consumer Protection Division is the primary consumer protection organization for the State of Georgia. The division helps to protect Georgia consumers and legitimate businesses from unfair and deceptive practices in consumer transactions. It does so by responding to consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law, and engaging in consumer education. Enforcement Efforts The Consumer Protection Division enforces a number of consumer protection laws , including Georgia's Fair Business Practices Act. The division pursues those cases it determines have the most substantial impact on the public interest. Some of the issues handled by the Consumer Protection Division include automotive sales, debt collection, debt management, scams, and deceptive sales and advertising practices. Georgia law provides for enhanced penalties when older adults or the disabled are impacted. Consumer Education The Attorney General's Consumer Protection Division continues to participate in consumer education and outreach efforts, because an educated consumer is better able to avoid falling victim to scams or fraud. This includes the distribution of two consumer-dedicated guides: The  Georgia Consumer Protection Guide for Older Adults  includes an array of topics of importance to seniors, such as scams, identity theft, credit and debt, reverse mortgages, charitable giving, home repairs, funerals, advance directives, long-term care, elder abuse and more. The guide is available in English, Spanish and Korean. Download your free copy  here . Cybersecurity in Georgia: A Guide for Small Businesses, Non-Profits and Places of Worship  includes critical tips and information on the different types of cyber threats, protecting your data and network, training employees about cybersecurity, planning for and responding to a security breach, cyber insurance and more. Download your free copy  here . The Consumer Protection Division also participates in live and virtual speaking engagements, issues timely scam alerts to the public, and offers a wealth of information via its two dedicated websites: Consumer.ga.gov , where consumers can file a complaint, find information on a wide variety of  consumer topics  and read the office’s latest press releases. ConsumerEd.ga.gov , where consumers can access valuable information to help them make wise decisions about their homes, cars, credit and finances. Georgians can also view and subscribe to “ Ask Consumer Ed ,” the bi-weekly blog that features close to 300 responses to actual consumer-submitted questions on an array of topics. 
Markdown
[Skip to main content](https://law.georgia.gov/key-issues/consumer-protection#main-content) An official website of the State of Georgia. How you know [English](https://law.georgia.gov/key-issues/consumer-protection) [Organizations](https://georgia.gov/state-organizations) The .gov means it’s official. Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website. Still not sure? Call [1-800-GEORGIA](tel:18004367442) to verify that a website is an official website of the State of Georgia. [Office *of* *the* Attorney General](https://law.georgia.gov/ "Office of the Attorney General") Search Close Menu ## Main navigation - [About the Office](https://law.georgia.gov/about-us) Subnavigation toggle for About the Office - [Attorney General Chris Carr](https://law.georgia.gov/biography-attorney-general) - [Duties](https://law.georgia.gov/about-us/duties) - [Key Staff](https://law.georgia.gov/about-us/key-staff) - [Organization of the Office](https://law.georgia.gov/about-us/organization-office) - [Contact Us](https://law.georgia.gov/contact-us) - [Key Issues](https://law.georgia.gov/key-issues) Subnavigation toggle for Key Issues - [Human Trafficking](https://law.georgia.gov/key-issues/human-trafficking) - [Gang Activity](https://law.georgia.gov/key-issues/gang-activity) - [Organized Retail Crime](https://law.georgia.gov/key-issues/organized-retail-crime) - [Cybersecurity](https://law.georgia.gov/key-issues/cybersecurity) - [Opioid Abuse](https://law.georgia.gov/key-issues/opioid-abuse) - [Elder Abuse](https://law.georgia.gov/key-issues/elder-abuse) - [Consumer Protection](https://law.georgia.gov/key-issues/consumer-protection) - [Open Government](https://law.georgia.gov/key-issues/open-government) - [Resources](https://law.georgia.gov/resources) Subnavigation toggle for Resources - [Crime & Crime Victims](https://law.georgia.gov/resources/crime-crime-victims) - [Georgia Weapons Carry License Information](https://law.georgia.gov/resources/states-which-recognize-georgia-weapons-carry-license) - [Immigration Reports](https://law.georgia.gov/resources/immigration-reports) - [Medicaid Fraud and Patient Protection](https://law.georgia.gov/resources/medicaid-fraud-and-patient-protection-division) - [Mortgage and Foreclosure Information](https://law.georgia.gov/resources/mortgage-and-foreclosure-information) - [Outside Counsel Fee Information](https://law.georgia.gov/resources/outside-counsel-fee-information) - [Report an Antisemitic Incident](https://law.georgia.gov/resources/report-antisemitic-incident) - [Legal Resources](https://law.georgia.gov/resources/legal-resources) - [Election Fraud Complaint Hotline](https://law.georgia.gov/resources/election-fraud-complaint-hotline) - [Review of the Sale of Non-Profit Hospitals](https://law.georgia.gov/resources/review-sale-non-profit-hospitals) - [Settlements](https://law.georgia.gov/resources/settlements) - [Dissolution of a Charitable Corporation](https://law.georgia.gov/resources/dissolution-charitable-corporation-notice-attorney-general-faq) - [Opinions](https://law.georgia.gov/opinions) Subnavigation toggle for Opinions - [Official Opinions](https://law.georgia.gov/opinions/official "YEp") - [Unofficial Opinions](https://law.georgia.gov/opinions/unofficial) - [Obsolete and Modified Opinions](https://law.georgia.gov/opinions/obsolete-and-modified-opinions) - [Press Room](https://law.georgia.gov/press-releases) Subnavigation toggle for Press Room - [Archived Releases](https://law.georgia.gov/press-releases/archived-releases) - [Careers](https://law.georgia.gov/careers) Subnavigation toggle for Careers - [Honors Fellowship Program](https://law.georgia.gov/careers/honors-fellowship-program) - [Vacancies](https://law.georgia.gov/careers/vacancies) - [Application Forms](https://law.georgia.gov/careers/application-forms) - [Legal Internship Program](https://law.georgia.gov/careers/legal-internship-program) - [Legal Externship Program](https://law.georgia.gov/careers/legal-externship-program) - [Undergraduate Externship Program](https://law.georgia.gov/careers/undergraduate-externship-program) - [E-Verify](https://law.georgia.gov/careers/e-verify) Header Utility Narrow ## Search this site ### Popular searches - [Mission Statement](https://law.georgia.gov/key-issues/consumer-protection) - [Organization of the office](https://law.georgia.gov/key-issues/consumer-protection) - [History](https://law.georgia.gov/key-issues/consumer-protection) - [Meeting Requests](https://law.georgia.gov/key-issues/consumer-protection) - [Key Staff](https://law.georgia.gov/key-issues/consumer-protection) - [Duties of the Office](https://law.georgia.gov/key-issues/consumer-protection) - [Event Requests](https://law.georgia.gov/key-issues/consumer-protection) - [Contact](https://law.georgia.gov/key-issues/consumer-protection) ## Breadcrumb - [Home](https://law.georgia.gov/) - [Key Issues](https://law.georgia.gov/key-issues) - Consumer Protection ## [Key Issues](https://law.georgia.gov/key-issues) - [Human Trafficking](https://law.georgia.gov/key-issues/human-trafficking) Subnavigation toggle for Human Trafficking - [Restriction and Vacatur Forms](https://law.georgia.gov/key-issues/human-trafficking/restriction-and-vacatur-forms) - [Eyes on the Road Campaign](https://law.georgia.gov/key-issues/human-trafficking/eyes-road-campaign) - [Overview of Human Trafficking](https://law.georgia.gov/key-issues/human-trafficking/overview-human-trafficking) - [Human Trafficking Red Flags](https://law.georgia.gov/key-issues/human-trafficking/human-trafficking-red-flags) - [Trainings](https://law.georgia.gov/key-issues/human-trafficking/trainings-0) - [Gang Activity](https://law.georgia.gov/key-issues/gang-activity) Subnavigation toggle for Gang Activity - [Anti-Recruitment Efforts](https://law.georgia.gov/key-issues/gang-activity/anti-recruitment-efforts) - [Organized Retail Crime](https://law.georgia.gov/key-issues/organized-retail-crime) - [Cybersecurity](https://law.georgia.gov/key-issues/cybersecurity) - [Opioid Abuse](https://law.georgia.gov/key-issues/opioid-abuse) Subnavigation toggle for Opioid Abuse - [1\. Scope of the Problem](https://law.georgia.gov/key-issues/opioid-abuse/1-scope-problem) - [2\. What is Driving the Growth?](https://law.georgia.gov/key-issues/opioid-abuse/2-what-driving-growth) - [3\. Red Flags for Physicians](https://law.georgia.gov/key-issues/opioid-abuse/3-red-flags-physicians) - [4\. Tips for Teens](https://law.georgia.gov/key-issues/opioid-abuse/4-tips-teens) - [5\. Tips for Parents](https://law.georgia.gov/key-issues/opioid-abuse/5-tips-parents) - [6\. Disposal of Rx Drugs](https://law.georgia.gov/key-issues/opioid-abuse/6-disposal-rx-drugs) - [7\. How is Georgia Addressing the Crisis?](https://law.georgia.gov/key-issues/opioid-abuse/7-how-georgia-addressing-crisis) - [8\. Report Abuse](https://law.georgia.gov/key-issues/opioid-abuse/8-report-abuse) - [9\. Resources](https://law.georgia.gov/key-issues/opioid-abuse/9-resources) - [Opioid Investigation and Litigation](https://law.georgia.gov/key-issues/opioid-abuse/opioid-investigation-and-litigation) - [Statewide Opioid Task Force](https://law.georgia.gov/key-issues/opioid-abuse/statewide-opioid-task-force) - [Elder Abuse](https://law.georgia.gov/key-issues/elder-abuse) Subnavigation toggle for Elder Abuse - [Medicaid Fraud and Patient Abuse Complaint Form](https://law.georgia.gov/key-issues/elder-abuse/medicaid-fraud-and-patient-abuse-complaint-form) - [Consumer Protection](https://law.georgia.gov/key-issues/consumer-protection) Subnavigation toggle for Consumer Protection - [Garnishment Exemption](https://law.georgia.gov/document/publication/georgiaganirhsmentexemptionspdf/download) - [Tobacco Manufacturer and Brand Compliance](https://law.georgia.gov/key-issues/consumer-protection/tobacco-manufacturer-and-brand-compliance) - [Qui Tam Case Review and Approval Procedures (Non-Medicaid)](https://law.georgia.gov/key-issues/consumer-information/qui-tam-case-review-and-approval-procedures-non-medicaid) - [Open Government](https://law.georgia.gov/key-issues/open-government) Subnavigation toggle for Open Government - [The Law](https://law.georgia.gov/key-issues/open-government/law) - [HB 397 - Georgia's Updated Sunshine Laws](https://law.georgia.gov/key-issues/open-government/hb-397-georgias-updated-sunshine-laws) - [How to Make an Open Records Request](https://law.georgia.gov/key-issues/open-government/how-make-open-records-request) - [Open Government Mediation Program](https://law.georgia.gov/open-government-mediation-program) - [Open Government Complaint](https://law.georgia.gov/key-issues/open-government/open-government-complaint) - [Open Government Frequently Asked Questions](https://law.georgia.gov/key-issues/open-government/faq-open-government) # Consumer Protection The Attorney General’s Consumer Protection Division is the primary consumer protection organization for the State of Georgia. The division helps to protect Georgia consumers and legitimate businesses from unfair and deceptive practices in consumer transactions. It does so by responding to consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law, and engaging in consumer education. #### **Enforcement Efforts** The Consumer Protection Division enforces a number of consumer protection [laws](https://consumer.georgia.gov/organization/about-us/statutes-we-enforce), including Georgia's Fair Business Practices Act. The division pursues those cases it determines have the most substantial impact on the public interest. Some of the issues handled by the Consumer Protection Division include automotive sales, debt collection, debt management, scams, and deceptive sales and advertising practices. Georgia law provides for enhanced penalties when older adults or the disabled are impacted. #### **Consumer Education** The Attorney General's Consumer Protection Division continues to participate in consumer education and outreach efforts, because an educated consumer is better able to avoid falling victim to scams or fraud. This includes the distribution of two consumer-dedicated guides: - The *Georgia Consumer Protection Guide for Older Adults* includes an array of topics of importance to seniors, such as scams, identity theft, credit and debt, reverse mortgages, charitable giving, home repairs, funerals, advance directives, long-term care, elder abuse and more. The guide is available in English, Spanish and Korean. Download your free copy [here](https://consumer.georgia.gov/consumer-topics/older-adults-guide). - *Cybersecurity in Georgia: A Guide for Small Businesses, Non-Profits and Places of Worship* includes critical tips and information on the different types of cyber threats, protecting your data and network, training employees about cybersecurity, planning for and responding to a security breach, cyber insurance and more. Download your free copy [here](https://consumer.georgia.gov/consumer-topics/cybersecurity-georgia). The Consumer Protection Division also participates in live and virtual speaking engagements, issues timely scam alerts to the public, and offers a wealth of information via its two dedicated websites: - [Consumer.ga.gov](https://consumer.georgia.gov/), where consumers can file a complaint, find information on a wide variety of [consumer topics](https://consumer.georgia.gov/z-consumer-topics) and read the office’s latest press releases. - [ConsumerEd.ga.gov](https://consumered.georgia.gov/), where consumers can access valuable information to help them make wise decisions about their homes, cars, credit and finances. Georgians can also view and subscribe to “[Ask Consumer Ed](https://consumered.georgia.gov/articles),” the bi-weekly blog that features close to 300 responses to actual consumer-submitted questions on an array of topics. Consumer Protection Division Contact ## Consumer Protection Division To file a complaint about a business or report an alleged scam, contact the Attorney General’s Consumer Protection Division. Phone representatives are available Monday through Friday from 8 a.m. to 5 p.m. Please note, you will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. [Online Complaint Form](https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint) [Consumer Protection Division Website](http://consumer.ga.gov/) Primary [(404) 651-8600](tel:+1-404-651-8600) Toll-free in Georgia [(800) 869-1123](tel:+1-800-869-1123) Mail to Georgia Dept of Law-Consumer Protection Division 40 Capitol Square SW Atlanta, GA 30334 [Office *of* *the* Attorney General](https://law.georgia.gov/ "Office of the Attorney General") - [Facebook page for Office of the Attorney General](https://www.facebook.com/GeorgiaAttorneyGeneral "Facebook page for Office of the Attorney General") - [X (Twitter) page for Office of the Attorney General](https://x.com/georgia_ag "X (Twitter) page for Office of the Attorney General") ## How can we help? - ### Visit 40 Capitol Square SW Atlanta, GA 30334 US - ### Hours - Monday to Friday, 08:00 a.m. - 05:00 p.m. Eastern Time Zone ## About Us - [About the Office](https://law.georgia.gov/about-us) - [Biography of the Attorney General](https://law.georgia.gov/biography-attorney-general) ## Careers - [Application Forms](https://law.georgia.gov/careers/application-forms) - [© Georgia.gov](https://georgia.gov/) - [Accessibility](https://georgia.gov/accessibility) - [Privacy/Security](https://georgia.gov/privacysecurity) - Website powered by [GovHub](https://gta.georgia.gov/powered-by-govhub) - [Human Trafficking Notice](https://gbi.georgia.gov/human-trafficking-notice) - [Georgia Web Analytics](https://analytics.georgia.gov/?utm_source=govhub&utm_medium=link&utm_campaign=govhub-footer)
Readable Markdown
The Attorney General’s Consumer Protection Division is the primary consumer protection organization for the State of Georgia. The division helps to protect Georgia consumers and legitimate businesses from unfair and deceptive practices in consumer transactions. It does so by responding to consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law, and engaging in consumer education. #### **Enforcement Efforts** The Consumer Protection Division enforces a number of consumer protection [laws](https://consumer.georgia.gov/organization/about-us/statutes-we-enforce), including Georgia's Fair Business Practices Act. The division pursues those cases it determines have the most substantial impact on the public interest. Some of the issues handled by the Consumer Protection Division include automotive sales, debt collection, debt management, scams, and deceptive sales and advertising practices. Georgia law provides for enhanced penalties when older adults or the disabled are impacted. #### **Consumer Education** The Attorney General's Consumer Protection Division continues to participate in consumer education and outreach efforts, because an educated consumer is better able to avoid falling victim to scams or fraud. This includes the distribution of two consumer-dedicated guides: - The *Georgia Consumer Protection Guide for Older Adults* includes an array of topics of importance to seniors, such as scams, identity theft, credit and debt, reverse mortgages, charitable giving, home repairs, funerals, advance directives, long-term care, elder abuse and more. The guide is available in English, Spanish and Korean. Download your free copy [here](https://consumer.georgia.gov/consumer-topics/older-adults-guide). - *Cybersecurity in Georgia: A Guide for Small Businesses, Non-Profits and Places of Worship* includes critical tips and information on the different types of cyber threats, protecting your data and network, training employees about cybersecurity, planning for and responding to a security breach, cyber insurance and more. Download your free copy [here](https://consumer.georgia.gov/consumer-topics/cybersecurity-georgia). The Consumer Protection Division also participates in live and virtual speaking engagements, issues timely scam alerts to the public, and offers a wealth of information via its two dedicated websites: - [Consumer.ga.gov](https://consumer.georgia.gov/), where consumers can file a complaint, find information on a wide variety of [consumer topics](https://consumer.georgia.gov/z-consumer-topics) and read the office’s latest press releases. - [ConsumerEd.ga.gov](https://consumered.georgia.gov/), where consumers can access valuable information to help them make wise decisions about their homes, cars, credit and finances. Georgians can also view and subscribe to “[Ask Consumer Ed](https://consumered.georgia.gov/articles),” the bi-weekly blog that features close to 300 responses to actual consumer-submitted questions on an array of topics.
ML Classification
ML Categories
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96.0%
/Law_and_Government/Legal
94.9%
/Law_and_Government/Legal/Legal_Services
72.6%
/Finance
17.3%
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ML Page Types
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94.8%
/Core_Page/Services_Page
56.7%
Raw JSON
{
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ML Intent Types
Informational
99.7%
Navigational
10.8%
Raw JSON
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Content Metadata
Languageen
Authornull
Publish Timenot set
Original Publish Time2022-05-10 14:15:01 (3 years ago)
RepublishedNo
Word Count (Total)1,007
Word Count (Content)385
Links
External Links3
Internal Links87
Technical SEO
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JS RenderedNo
Redirect Targetnull
Performance
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TTFB (ms)128
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Shard17 (laksa)
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