🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 175 (from laksa023)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa175.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://help.it.ox.ac.uk/howto-cold-restart\')), getAhrefsUnparsedNoserviceFromURL(\'https://help.it.ox.ac.uk/howto-cold-restart\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/help.it.ox.ac.uk\/howto-cold-restart","crawl_time":1754724807,"first_indexed_time":0,"http_code":200,"src_unparsed":"uk,ac,ox!it,help,\/howto-cold-restart s443","src_root_hash":"11471578221420634375","history_drop_reason":null,"meta_title":"How to cold restart your device | IT Help","meta_descriptions":["Guide to performing a cold restart on multiple device types."],"attrs_boilerpipe_text":"A cold restart forces your device to start up from scratch. You will lose any unsaved work, however it may be your only way to recover from some errors. Warning: do not use cold restart during system updates Do not use a cold restart if your device has frozen whilst installing system updates. This could stop your device from working at all, could lose everything that was saved on your device, or even damage your device beyond repair. Instead, leave it plugged into a power supply and contact whoever supports your device or the outlet you purchased it from.","attrs_markdown":"[Pause animated content](https:\/\/help.it.ox.ac.uk\/howto-cold-restart)\n\n[Skip to main content](https:\/\/help.it.ox.ac.uk\/howto-cold-restart#main-content)\n\n[![Oxford University](https:\/\/help.it.ox.ac.uk\/sites\/all\/themes\/custom\/oxtheme\/images\/brandmark\/svg\/oxlogo-rect-border.svg)](http:\/\/www.ox.ac.uk\/)\n\n[![Oxford University](https:\/\/help.it.ox.ac.uk\/sites\/all\/themes\/custom\/oxtheme\/images\/brandmark\/svg\/oxlogo-rect-border.svg)](http:\/\/www.ox.ac.uk\/)\n\n[ADMISSIONS](http:\/\/www.ox.ac.uk\/admissions \"ADMISSIONS\")\n\n[RESEARCH](https:\/\/www.ox.ac.uk\/research \"RESEARCH\")\n\n[NEWS & EVENTS](http:\/\/www.ox.ac.uk\/news-and-events \"NEWS &amp; EVENTS\")\n\n[ABOUT](http:\/\/www.ox.ac.uk\/about \"ABOUT\")\n\n[Staff Gateway](http:\/\/staff.admin.ox.ac.uk\/ \"Staff Gateway\")\n\n[Oxford Students](http:\/\/www.ox.ac.uk\/students \"Oxford Students\")\n\n[Alumni](https:\/\/www.alumni.ox.ac.uk\/ \"Alumni\")\n\n[![Logo](https:\/\/help.it.ox.ac.uk\/sites\/default\/files\/styles\/site_logo\/public\/styles\/site_logo\/public\/help\/site-logo\/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https:\/\/help.it.ox.ac.uk\/)\n\n[![Logo](https:\/\/help.it.ox.ac.uk\/sites\/default\/files\/styles\/site_logo\/public\/styles\/site_logo\/public\/help\/site-logo\/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https:\/\/help.it.ox.ac.uk\/)\n\n[IT Help](https:\/\/help.it.ox.ac.uk\/)\n\n[![Logo](https:\/\/help.it.ox.ac.uk\/sites\/default\/files\/styles\/site_logo\/public\/styles\/site_logo\/public\/help\/site-logo\/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https:\/\/help.it.ox.ac.uk\/)\n\n[ADMISSIONS](http:\/\/www.ox.ac.uk\/admissions \"ADMISSIONS\")\n\n[RESEARCH](https:\/\/www.ox.ac.uk\/research \"RESEARCH\")\n\n[NEWS & EVENTS](http:\/\/www.ox.ac.uk\/news-and-events \"NEWS &amp; EVENTS\")\n\n[ABOUT](http:\/\/www.ox.ac.uk\/about \"ABOUT\")\n\n[Staff Gateway](http:\/\/staff.admin.ox.ac.uk\/ \"Staff Gateway\")\n\n[Oxford Students](http:\/\/www.ox.ac.uk\/students \"Oxford Students\")\n\n[Alumni](https:\/\/www.alumni.ox.ac.uk\/ \"Alumni\")\n\n- [Accounts and passwords](https:\/\/help.it.ox.ac.uk\/accounts-and-passwords)\n- [I want to...](https:\/\/help.it.ox.ac.uk\/i-want-to)\n  - [Get WiFi access (eduroam)](https:\/\/help.it.ox.ac.uk\/how-to-connect-to-eduroam)\n  - [Use the VPN](https:\/\/help.it.ox.ac.uk\/vpn)\n  - [Log in to email](https:\/\/help.it.ox.ac.uk\/how-to-log-in-to-email)\n  - [Configure an email client](https:\/\/help.it.ox.ac.uk\/how-to-configure-your-email-client)\n  - [Get software](https:\/\/help.it.ox.ac.uk\/how-to-get-software)\n  - [Send feedback](https:\/\/help.it.ox.ac.uk\/customer-feedback)\n  - [Read the MFA instructions](https:\/\/help.it.ox.ac.uk\/how-to-use-mfa)\n  - [Configure access to CONNECT network drives](https:\/\/help.it.ox.ac.uk\/map-connect-drives)\n  - [Manage my Outlook profiles](https:\/\/help.it.ox.ac.uk\/manage-outlook-profiles)\n  - [Find out about remote \/ hybrid \/ home working](https:\/\/help.it.ox.ac.uk\/hybrid-working-guide)\n  - [Collaborate with others](https:\/\/help.it.ox.ac.uk\/collaboration-support)\n  - [Search all help.it collections](https:\/\/help.it.ox.ac.uk\/collections)\n- [Sign in to a service](https:\/\/help.it.ox.ac.uk\/sign-in-to-a-service)\n- [Service catalogue](https:\/\/services.digital.ox.ac.uk\/)\n- [Service status](https:\/\/status.it.ox.ac.uk\/)\n\n1. [Home](https:\/\/help.it.ox.ac.uk\/)\n2. How to cold restart your device\n\n# How to cold restart your device\n## A cold restart, hard reboot or hard reset can help to get back in to a PC or other device that has completely locked up\n\nA cold restart forces your device to start up from scratch. You will lose any unsaved work, however it may be your only way to recover from some errors.\n\n### Warning: do not use cold restart during system updates\nDo not use a cold restart if your device has frozen whilst installing system updates. This could stop your device from working at all, could lose everything that was saved on your device, or even damage your device beyond repair. Instead, leave it plugged into a power supply and contact whoever supports your device or the outlet you purchased it from.\n\n- [Windows](https:\/\/help.it.ox.ac.uk\/howto-cold-restart#tab-3521146)\n- [macOS](https:\/\/help.it.ox.ac.uk\/howto-cold-restart#tab-3521156)\n- [iOS](https:\/\/help.it.ox.ac.uk\/howto-cold-restart#tab-3521166)\n- [Android](https:\/\/help.it.ox.ac.uk\/howto-cold-restart#tab-3521251)\n\nWindows\n\n### Method\n1. Hold the power button on your PC for at least 7 seconds, until it turns off. If it hasn't turned off after 30 seconds then proceed to step 2 anyway\n2. Turn off your PC or the power adapter at the wall socket. On a laptop, also unplug the power adapter from the laptop, and remove the battery (if this is easily done by releasing latches on the underside of the laptop)\n3. Hold the power button in for 20 seconds\n4. Replace the battery and reconnect the power adapter (laptop). Switch on at the wall, wait 10 seconds, then press the power button briefly to start your PC\n\nmacOS\n\n### Method\nFollow the OSX Daily guide to [force reboot a frozen Mac](https:\/\/osxdaily.com\/2014\/10\/06\/force-reboot-frozen-mac\/).\n\niOS\n\n### Method\nFollow Apple's [force restart iPhone](https:\/\/support.apple.com\/en-gb\/guide\/iphone\/iph8903c3ee6\/ios) guide.\n\nAndroid\n\n### Method\n1. Hold the power button in for up to 30 seconds\n2. If your device did not power down then consult your phone manufacturer's website\n\n## Related links\n***\n- [Troubleshoot slow start-up on a managed staff PC](https:\/\/help.it.ox.ac.uk\/pc-slow-startup)\n\n- [Desktops and devices collection](https:\/\/help.it.ox.ac.uk\/desktops-and-devices-collection)\n- [Managed staff desktop collection](https:\/\/help.it.ox.ac.uk\/managed-staff-pc-collection)\n- [Managed Mac (Orchard) collection](https:\/\/help.it.ox.ac.uk\/managed-mac-orchard-collection)\n\n## Get support\n***\nIf you cannot find the solution you need here then we have other ways to get IT support\n\n[Get IT support](https:\/\/help.it.ox.ac.uk\/get-support)\n\nSubmit a [suggestion](https:\/\/help.it.ox.ac.uk\/customer-feedback#tab-4579001), [compliment](https:\/\/help.it.ox.ac.uk\/customer-feedback#tab-4578991) or [complaint](https:\/\/help.it.ox.ac.uk\/customer-feedback#tab-4578981)\n\n## CONTACT US\n**IT Services**\n\nUniversity of Oxford\n\nDartington House, University Offices\n\nWellington Square\n\nOxford OX1 2JD\n\nTel: 01865 (2)73200\n\n## QUICK LINKS\n[Use email](https:\/\/www.it.ox.ac.uk\/use-nexus365-email)\n\n[Service status](https:\/\/status.ox.ac.uk\/)\n\n[Connect to the internet](https:\/\/www.it.ox.ac.uk\/connect-to-the-internet)\n\n[Work remotely](https:\/\/www.it.ox.ac.uk\/work-remotely)\n\n[IT Services jobs](https:\/\/www.it.ox.ac.uk\/about\/jobs\/casual)\n\n## RELATED WEBSITES\n[IT Services](https:\/\/www.it.ox.ac.uk\/)\n\n[Information Security](https:\/\/www.infosec.ox.ac.uk\/)\n\n[Service Catalogue](https:\/\/services.it.ox.ac.uk\/)\n\n[IT Services Programmes and Projects](https:\/\/projects.it.ox.ac.uk\/)\n\n[IT Services Staff Intranet](https:\/\/unioxfordnexus.sharepoint.com\/sites\/OUIT-HUB-Intranet)\n\n## ACROSS THE UNIVERSITY\n[Jobs](https:\/\/hr.admin.ox.ac.uk\/information-for-staff)\n\n[HR Self-Service login](https:\/\/staff.admin.ox.ac.uk\/working-at-oxford\/you-and-work\/hr-self-service)\n\n[Professional development](https:\/\/staff.admin.ox.ac.uk\/training-and-development-providers-staff)\n\n[Access guide](https:\/\/www.accessguide.ox.ac.uk\/)\n\n[Searchable map](http:\/\/maps.ox.ac.uk\/)\n\n[Nexus365 email login](https:\/\/outlook.office.com\/owa\/)\n\n[Term dates](https:\/\/www.ox.ac.uk\/about\/facts-and-figures\/dates-of-term)\n\n© University of Oxford\n\n[Cookies statement](https:\/\/help.it.ox.ac.uk\/cookies) [Picture credits](https:\/\/help.it.ox.ac.uk\/picture-credits) [Legal](http:\/\/www.ox.ac.uk\/legal) [Accessibility statement](https:\/\/help.it.ox.ac.uk\/accessibility-statement-for-the-university-of-oxford-uas-websites) [Privacy statement](http:\/\/www.ox.ac.uk\/privacy-policy)\n\n[![Oxford Mosaic logo](https:\/\/help.it.ox.ac.uk\/sites\/all\/themes\/custom\/oxtheme\/images\/logo\/mosaic-logo.png) powered by oxford mosaic ![IT Services logo](https:\/\/help.it.ox.ac.uk\/sites\/all\/themes\/custom\/oxtheme\/images\/logo\/it-services-logo.png)](http:\/\/oxfordmosaic.web.ox.ac.uk\/)\n\n[List of site pages](https:\/\/help.it.ox.ac.uk\/sitelist.html)","attrs_readable_markdown":null,"meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

🚫

NOT INDEXABLE

✅

CRAWLED

8 months ago

🚫

ROBOTS BLOCKED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	FAIL	`download_stamp > now() - 6 MONTH`	8.3 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://help.it.ox.ac.uk/howto-cold-restart
Last Crawled	2025-08-09 07:33:27 (8 months ago)
First Indexed	not set
HTTP Status Code	200
Meta Title	How to cold restart your device \| IT Help
Meta Description	Guide to performing a cold restart on multiple device types.
Meta Canonical	null
Boilerpipe Text	A cold restart forces your device to start up from scratch. You will lose any unsaved work, however it may be your only way to recover from some errors. Warning: do not use cold restart during system updates Do not use a cold restart if your device has frozen whilst installing system updates. This could stop your device from working at all, could lose everything that was saved on your device, or even damage your device beyond repair. Instead, leave it plugged into a power supply and contact whoever supports your device or the outlet you purchased it from.
Markdown	[Pause animated content](https://help.it.ox.ac.uk/howto-cold-restart) [Skip to main content](https://help.it.ox.ac.uk/howto-cold-restart#main-content) [![Oxford University](https://help.it.ox.ac.uk/sites/all/themes/custom/oxtheme/images/brandmark/svg/oxlogo-rect-border.svg)](http://www.ox.ac.uk/) [![Oxford University](https://help.it.ox.ac.uk/sites/all/themes/custom/oxtheme/images/brandmark/svg/oxlogo-rect-border.svg)](http://www.ox.ac.uk/) [ADMISSIONS](http://www.ox.ac.uk/admissions "ADMISSIONS") [RESEARCH](https://www.ox.ac.uk/research "RESEARCH") [NEWS & EVENTS](http://www.ox.ac.uk/news-and-events "NEWS & EVENTS") [ABOUT](http://www.ox.ac.uk/about "ABOUT") [Staff Gateway](http://staff.admin.ox.ac.uk/ "Staff Gateway") [Oxford Students](http://www.ox.ac.uk/students "Oxford Students") [Alumni](https://www.alumni.ox.ac.uk/ "Alumni") [![Logo](https://help.it.ox.ac.uk/sites/default/files/styles/site_logo/public/styles/site_logo/public/help/site-logo/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https://help.it.ox.ac.uk/) [![Logo](https://help.it.ox.ac.uk/sites/default/files/styles/site_logo/public/styles/site_logo/public/help/site-logo/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https://help.it.ox.ac.uk/) [IT Help](https://help.it.ox.ac.uk/) [![Logo](https://help.it.ox.ac.uk/sites/default/files/styles/site_logo/public/styles/site_logo/public/help/site-logo/itservices_white_logo_425x425-2.png?itok=FkcoIqMY)](https://help.it.ox.ac.uk/) [ADMISSIONS](http://www.ox.ac.uk/admissions "ADMISSIONS") [RESEARCH](https://www.ox.ac.uk/research "RESEARCH") [NEWS & EVENTS](http://www.ox.ac.uk/news-and-events "NEWS & EVENTS") [ABOUT](http://www.ox.ac.uk/about "ABOUT") [Staff Gateway](http://staff.admin.ox.ac.uk/ "Staff Gateway") [Oxford Students](http://www.ox.ac.uk/students "Oxford Students") [Alumni](https://www.alumni.ox.ac.uk/ "Alumni") - [Accounts and passwords](https://help.it.ox.ac.uk/accounts-and-passwords) - [I want to...](https://help.it.ox.ac.uk/i-want-to) - [Get WiFi access (eduroam)](https://help.it.ox.ac.uk/how-to-connect-to-eduroam) - [Use the VPN](https://help.it.ox.ac.uk/vpn) - [Log in to email](https://help.it.ox.ac.uk/how-to-log-in-to-email) - [Configure an email client](https://help.it.ox.ac.uk/how-to-configure-your-email-client) - [Get software](https://help.it.ox.ac.uk/how-to-get-software) - [Send feedback](https://help.it.ox.ac.uk/customer-feedback) - [Read the MFA instructions](https://help.it.ox.ac.uk/how-to-use-mfa) - [Configure access to CONNECT network drives](https://help.it.ox.ac.uk/map-connect-drives) - [Manage my Outlook profiles](https://help.it.ox.ac.uk/manage-outlook-profiles) - [Find out about remote / hybrid / home working](https://help.it.ox.ac.uk/hybrid-working-guide) - [Collaborate with others](https://help.it.ox.ac.uk/collaboration-support) - [Search all help.it collections](https://help.it.ox.ac.uk/collections) - [Sign in to a service](https://help.it.ox.ac.uk/sign-in-to-a-service) - [Service catalogue](https://services.digital.ox.ac.uk/) - [Service status](https://status.it.ox.ac.uk/) 1. [Home](https://help.it.ox.ac.uk/) 2. How to cold restart your device # How to cold restart your device ## A cold restart, hard reboot or hard reset can help to get back in to a PC or other device that has completely locked up A cold restart forces your device to start up from scratch. You will lose any unsaved work, however it may be your only way to recover from some errors. ### Warning: do not use cold restart during system updates Do not use a cold restart if your device has frozen whilst installing system updates. This could stop your device from working at all, could lose everything that was saved on your device, or even damage your device beyond repair. Instead, leave it plugged into a power supply and contact whoever supports your device or the outlet you purchased it from. - [Windows](https://help.it.ox.ac.uk/howto-cold-restart#tab-3521146) - [macOS](https://help.it.ox.ac.uk/howto-cold-restart#tab-3521156) - [iOS](https://help.it.ox.ac.uk/howto-cold-restart#tab-3521166) - [Android](https://help.it.ox.ac.uk/howto-cold-restart#tab-3521251) Windows ### Method 1. Hold the power button on your PC for at least 7 seconds, until it turns off. If it hasn't turned off after 30 seconds then proceed to step 2 anyway 2. Turn off your PC or the power adapter at the wall socket. On a laptop, also unplug the power adapter from the laptop, and remove the battery (if this is easily done by releasing latches on the underside of the laptop) 3. Hold the power button in for 20 seconds 4. Replace the battery and reconnect the power adapter (laptop). Switch on at the wall, wait 10 seconds, then press the power button briefly to start your PC macOS ### Method Follow the OSX Daily guide to [force reboot a frozen Mac](https://osxdaily.com/2014/10/06/force-reboot-frozen-mac/). iOS ### Method Follow Apple's [force restart iPhone](https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios) guide. Android ### Method 1. Hold the power button in for up to 30 seconds 2. If your device did not power down then consult your phone manufacturer's website ## Related links * - [Troubleshoot slow start-up on a managed staff PC](https://help.it.ox.ac.uk/pc-slow-startup) - [Desktops and devices collection](https://help.it.ox.ac.uk/desktops-and-devices-collection) - [Managed staff desktop collection](https://help.it.ox.ac.uk/managed-staff-pc-collection) - [Managed Mac (Orchard) collection](https://help.it.ox.ac.uk/managed-mac-orchard-collection) ## Get support * If you cannot find the solution you need here then we have other ways to get IT support [Get IT support](https://help.it.ox.ac.uk/get-support) Submit a [suggestion](https://help.it.ox.ac.uk/customer-feedback#tab-4579001), [compliment](https://help.it.ox.ac.uk/customer-feedback#tab-4578991) or [complaint](https://help.it.ox.ac.uk/customer-feedback#tab-4578981) ## CONTACT US IT Services University of Oxford Dartington House, University Offices Wellington Square Oxford OX1 2JD Tel: 01865 (2)73200 ## QUICK LINKS [Use email](https://www.it.ox.ac.uk/use-nexus365-email) [Service status](https://status.ox.ac.uk/) [Connect to the internet](https://www.it.ox.ac.uk/connect-to-the-internet) [Work remotely](https://www.it.ox.ac.uk/work-remotely) [IT Services jobs](https://www.it.ox.ac.uk/about/jobs/casual) ## RELATED WEBSITES [IT Services](https://www.it.ox.ac.uk/) [Information Security](https://www.infosec.ox.ac.uk/) [Service Catalogue](https://services.it.ox.ac.uk/) [IT Services Programmes and Projects](https://projects.it.ox.ac.uk/) [IT Services Staff Intranet](https://unioxfordnexus.sharepoint.com/sites/OUIT-HUB-Intranet) ## ACROSS THE UNIVERSITY [Jobs](https://hr.admin.ox.ac.uk/information-for-staff) [HR Self-Service login](https://staff.admin.ox.ac.uk/working-at-oxford/you-and-work/hr-self-service) [Professional development](https://staff.admin.ox.ac.uk/training-and-development-providers-staff) [Access guide](https://www.accessguide.ox.ac.uk/) [Searchable map](http://maps.ox.ac.uk/) [Nexus365 email login](https://outlook.office.com/owa/) [Term dates](https://www.ox.ac.uk/about/facts-and-figures/dates-of-term) © University of Oxford [Cookies statement](https://help.it.ox.ac.uk/cookies) [Picture credits](https://help.it.ox.ac.uk/picture-credits) [Legal](http://www.ox.ac.uk/legal) [Accessibility statement](https://help.it.ox.ac.uk/accessibility-statement-for-the-university-of-oxford-uas-websites) [Privacy statement](http://www.ox.ac.uk/privacy-policy) [![Oxford Mosaic logo](https://help.it.ox.ac.uk/sites/all/themes/custom/oxtheme/images/logo/mosaic-logo.png) powered by oxford mosaic ![IT Services logo](https://help.it.ox.ac.uk/sites/all/themes/custom/oxtheme/images/logo/it-services-logo.png)](http://oxfordmosaic.web.ox.ac.uk/) [List of site pages](https://help.it.ox.ac.uk/sitelist.html)
Readable Markdown	null
Shard	175 (laksa)
Root Hash	11471578221420634375
Unparsed URL	uk,ac,ox!it,help,/howto-cold-restart s443