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| URL | https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/pay-or-view-my-water-bill |
| Last Crawled | 2026-04-06 01:59:41 (10 hours ago) |
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| Meta Title | Pay or View My Water Bill | Hillsborough County, FL |
| Meta Description | Pay online, in-person, by phone, or by mail |
| Meta Canonical | null |
| Boilerpipe Text | Pay online, in-person, by phone, or by mail
Please Note:
Effective 6/1/2026, AutoPay drafts will be updated from 7 days after bill issue to occurring on the bill due date. No action is required to maintain your enrollment. If you are not currently enrolled, you can sign up now.
Sign up for AutoPay
What you need to know to
pay or view your bill
online. You can also pay by phone, mail or in-person.
Things to consider
If you received a two-month bill or a discontinue notice, please use our 24/7 automated pay-by-phone or online service
If your account is interrupted for non-payment, services will not be restored until the next working day after your full payment is received
All payments that post after the due date on the bill may require additional collection processes and result in a deposit increase review
Do not pay water restriction violations online or by phone
To pay water restriction violations, use the envelope provided with the citation, or pay in person at our
Brandon Customer Service Center
How to pay
We offer multiple ways to pay your bill.
Pay online
View your bill
by logging into your online account
Login ID is your account number
To create a password and set up a secured online access profile, we recommend that you review our
User Help Guide
to more accurately and easily view or pay your water/wastewater bill
Payment methods:
Credit/debit card (Visa, Master Card, Discover and American Express)
ACH one time withdrawal
Sign up for recurring autopay services
Available 24/7
Pay by phone
Call (813) 307-1000
Payment methods:
Credit/debit card (Visa, Master Card, Discover and American Express)
ACH one time withdrawal
Available 24/7
Pay by mail
Send payment to:
Hillsborough County Water Resources Department
P.O. Box 89637
Tampa, FL 33689
Payment methods:
Check
Money order
To avoid late fees, please send 5 to 10 days prior to the due date to allow enough time for processing
Please do not mail payments to any of the locations listed below.
Pay in person
Brandon Customer Service Center - 332 N. Falkenburg Rd. in Tampa
Monday through Friday, 8 AM to 5 PM
Bill pay kiosk in the lobby
Available 24/7
Payment Drop Box
Bill pay kiosk at the drive-up window
Jimmie B. Keel Library - 2902 W. Bearss Ave. in Tampa
Bill pay kiosk in the front of the building in the drive-up book return area
Maureen B. Gauzza Library - 11211 Countryway Blvd. in Tampa
Bill pay kiosk in hallway next to vending machines
South Shore Library - 15816 Beth Shields Way in Ruskin
Bill pay kiosk
Pay at any Florida Amscot location
Payments made by 8 PM will post to your account at 8 AM the next business day
Payment method:
Cash
Only Florida AMSCOT locations are authorized payment locations outside of the “Pay in Person” centers listed above. Payments dropped off at any other locations are not processed or posted to your account immediately and may result in payment posting delays and/or cause interruption of services.
Final notice process
We mail final notice postcards through the U.S. Postal Service
If payment is not received by the due date, water service may be shut off
To restore service, you must pay the full balance plus any applicable fees
We will reconnect service the next business day after payment is received
Resources
How to Read Your Utility Bill
Water Rates & Fees
Find My Watering Days & Times
Irrigation calculator
Water bill calculator
Request a Leak Adjustment
Water Resources Pay Plans
Get help
Department:
Water Resources
Email:
pud-publicutilitiescustomerservice@hcfl.gov
Phone:
(813) 307-1000 |
| Markdown | [](https://hcfl.gov/)

# Pay or View My Water Bill
***
- [Home](https://hcfl.gov/)
- /
- [Residents](https://hcfl.gov/residents)
- /
- [Property Owners & Renters](https://hcfl.gov/residents/property-owners-and-renters)
- /
- [Water & Sewer](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer)
- /
- Pay or View My Water Bill
## Pay online, in-person, by phone, or by mail
Table of Contents
Please Note:
Effective 6/1/2026, AutoPay drafts will be updated from 7 days after bill issue to occurring on the bill due date. No action is required to maintain your enrollment. If you are not currently enrolled, you can sign up now.
[Sign up for AutoPay](https://www.govone.com/waterbill/)
What you need to know to [pay or view your bill](https://www.govone.com/waterbill/) online. You can also pay by phone, mail or in-person.
### Things to consider
- If you received a two-month bill or a discontinue notice, please use our 24/7 automated pay-by-phone or online service
- If your account is interrupted for non-payment, services will not be restored until the next working day after your full payment is received
- All payments that post after the due date on the bill may require additional collection processes and result in a deposit increase review
- Do not pay water restriction violations online or by phone
- To pay water restriction violations, use the envelope provided with the citation, or pay in person at our [Brandon Customer Service Center](https://hcfl.gov/locations/water-resources-bsoc "Water Resources Customer Service Center (Brandon)")
### How to pay
We offer multiple ways to pay your bill.
#### Pay online
- [View your bill](https://www.govone.com/waterbill/) by logging into your online account
- Login ID is your account number
- To create a password and set up a secured online access profile, we recommend that you review our [User Help Guide](https://hcfl.gov/assets/blt1cf7e131e782b48e/file "undefined") to more accurately and easily view or pay your water/wastewater bill
- Payment methods:
- Credit/debit card (Visa, Master Card, Discover and American Express)
- ACH one time withdrawal
- Sign up for recurring autopay services
- Available 24/7
***
#### Pay by phone
- Call (813) 307-1000
- Payment methods:
- Credit/debit card (Visa, Master Card, Discover and American Express)
- ACH one time withdrawal
- Available 24/7
***
#### Pay by mail
Send payment to:
Hillsborough County Water Resources Department
P.O. Box 89637
Tampa, FL 33689
- Payment methods:
- Check
- Money order
- To avoid late fees, please send 5 to 10 days prior to the due date to allow enough time for processing
***
***Please do not mail payments to any of the locations listed below.***
#### Pay in person
**Brandon Customer Service Center - 332 N. Falkenburg Rd. in Tampa**
- Monday through Friday, 8 AM to 5 PM
- Bill pay kiosk in the lobby
- Available 24/7
- Payment Drop Box
- Bill pay kiosk at the drive-up window
**Jimmie B. Keel Library - 2902 W. Bearss Ave. in Tampa**
- Bill pay kiosk in the front of the building in the drive-up book return area
**Maureen B. Gauzza Library - 11211 Countryway Blvd. in Tampa**
- Bill pay kiosk in hallway next to vending machines
**South Shore Library - 15816 Beth Shields Way in Ruskin**
- Bill pay kiosk
**Pay at any Florida Amscot location**
- Payments made by 8 PM will post to your account at 8 AM the next business day
- Payment method:
- Cash
- Only Florida AMSCOT locations are authorized payment locations outside of the “Pay in Person” centers listed above. Payments dropped off at any other locations are not processed or posted to your account immediately and may result in payment posting delays and/or cause interruption of services.
***
### Final notice process
- We mail final notice postcards through the U.S. Postal Service
- If payment is not received by the due date, water service may be shut off
- To restore service, you must pay the full balance plus any applicable fees
- We will reconnect service the next business day after payment is received
### Resources
- [How to Read Your Utility Bill](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/how-to-read-your-utility-bill "How to Read Your Utility Bill")
- [Water Rates & Fees](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-rates-and-fees "Water Rates & Fees")
- [Find My Watering Days & Times](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/find-my-watering-days-and-times "Find My Watering Days & Times")
- [Irrigation calculator](https://public-solutions.hillsboroughcounty.org/enterprise/f?p=189:5)
- [Water bill calculator](https://public-solutions.hillsboroughcounty.org/enterprise/f?p=189:1)
- [Request a Leak Adjustment](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/request-a-leak-adjustment "Request a Leak Adjustment")
- [Water Resources Pay Plans](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-resources-pay-plans "Water Resources Pay Plans")
### Get help
**Department:** [Water Resources](https://hcfl.gov/departments/water-resources "Water Resources")
**Email:** [pud-publicutilitiescustomerservice@hcfl.gov](mailto:pud-publicutilitiescustomerservice@hcfl.gov)
**Phone:** (813) 307-1000
***
Last Modified: 3/20/2026, 12:57:00 PM
Related Pages
***
[Apply to Adopt-A-Pond](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/apply-to-adopt-a-pond)
***
[Backflow & Cross Connection Service Testing](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/backflow-and-cross-connection-service-testing)
***
[Boil Water Notices](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/boil-water-notices)
***
[Certified Backflow Testers](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/certified-backflow-testers)
***
[Convert Well to County Water](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/apply-to-convert-my-well-to-county-water)
***
[Converting Your Septic System to County Wastewater](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/converting-your-septic-system-to-county-wastewater)
***
[Don't Flush It\!](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/dont-flush-it)
***
[Drop Savers Poster Contest](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/drop-savers-poster-contest)
***
[Find My Watering Days & Times](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/find-my-watering-days-and-times)
***
[Hillsborough County Quality on Tap](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/hillsborough-county-quality-on-tap)
***
[Hillsborough County Water Atlas](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/hillsborough-county-water-atlas)
***
[How to Read Your Water Bill](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/how-to-read-your-utility-bill)
***
[Irrigation Calculator](https://app.hillsboroughcounty.org/watercalc/irrigation-calculator)
***
[Irrigation Meters](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/request-an-irrigation-meter)
***
[Lead and Copper Program](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/lead-and-copper-program)
***
[Lift Stations](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/lift-stations)
***
[Line Flushing](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/line-flushing)
***
[PFAS Monitoring](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/pfas-monitoring)
***
[Pay or View My Water Bill](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/pay-or-view-my-water-bill)
***
[Reclaimed Water](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/reclaimed-water)
***
[Reclaimed Water Annual Notice](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/reclaimed-water-annual-notice)
***
[Report Water and Sewer Main (Pipe) Breaks](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/report-water-and-sewer-main-pipe-breaks)
***
[Request a Leak Adjustment](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/request-a-leak-adjustment)
***
[Smoke Testing](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/smoke-testing)
***
[Start, Stop, or Move Water Service](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/request-to-start-stop-or-move-water-service)
***
[The Importance of Picking Up Pet Waste](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/the-importance-of-picking-up-pet-waste)
***
[Toilet Rebate Program](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/toilet-rebate-program)
***
[UCMR5 Reports](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/ucmr5-reports)
***
[Water Bill Calculator](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-bill-calculator)
***
[Water Bill Concerns](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/report-a-water-bill-concern)
***
[Water Conservation Tools & Resources](https://hcfl.gov/residents/sustainability-and-green/water-conservation)
***
[Water Customer Resources](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/customer-resources)
***
[Water Hardship/Affordability Assistance Discount](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-and-wastewater-hardshipaffordability-assistance-discount)
***
[Water Incentives Supporting Efficiency (WISE) Program](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-incentives-supporting-efficiency-wise-program)
***
[Water Leak Questions & Tips](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-leak-questions-and-tips)
***
[Water Quality Concerns](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-quality-concerns)
***
[Water Quality Reports](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-quality-reports)
***
[Water Rates & Fees](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-rates-and-fees)
***
[Water Resources Lien Inquiries](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-resources-lien-inquiries)
***
[Water Resources Pay Plans](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-resources-pay-plans)
***
[Water Service Outages](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-service-outages)
***
[Water Use Reduction Assistance for Balm Grove East and West](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-use-reduction-for-balm-grove-east-and-west-effective-now-through-december-2025)
***
[Windemere Residents & Water Resources](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/windemere-residents-faqs)
Related Departments
***
[Water Resources Providing drinking water and wastewater treatment services to unincorporated Hillsborough County](https://hcfl.gov/departments/water-resources)
## Was this page helpful?
[Board of County Commissioners](https://hcfl.gov/government/board-of-county-commissioners)[At Your Service](https://hcflgov.service-now.com/cs)[Contact Us](https://hcfl.gov/about-hillsborough/contact-us/contact-information)[County Locations](https://hcfl.gov/locations)[Stay Safe](https://hcfl.gov/residents/stay-safe)[Jobs](https://hcfl.gov/about-hillsborough/jobs-and-benefits)[Accessibility](https://hcfl.gov/residents/human-services/special-needs/ada-guide-to-services)[EEO Statement](https://hcfl.gov/about-hillsborough/equal-employment-opportunity-statement)[Privacy](https://hcfl.gov/about-hillsborough/open-data/privacy)[Benefit Info for Current Retirees](https://hcfl.gov/about-hillsborough/jobs-and-benefits/benefits/current-retirees-benefits-resources)
[](https://hcfl.gov/)
[Provide Feedback](https://hcflgov.formstack.com/forms/website_feedback)
601 E. Kennedy Blvd.
Tampa, FL 33602 |
| Readable Markdown | 
## Pay online, in-person, by phone, or by mail
Please Note:
Effective 6/1/2026, AutoPay drafts will be updated from 7 days after bill issue to occurring on the bill due date. No action is required to maintain your enrollment. If you are not currently enrolled, you can sign up now.
[Sign up for AutoPay](https://www.govone.com/waterbill/)
What you need to know to [pay or view your bill](https://www.govone.com/waterbill/) online. You can also pay by phone, mail or in-person.
### Things to consider
- If you received a two-month bill or a discontinue notice, please use our 24/7 automated pay-by-phone or online service
- If your account is interrupted for non-payment, services will not be restored until the next working day after your full payment is received
- All payments that post after the due date on the bill may require additional collection processes and result in a deposit increase review
- Do not pay water restriction violations online or by phone
- To pay water restriction violations, use the envelope provided with the citation, or pay in person at our [Brandon Customer Service Center](https://hcfl.gov/locations/water-resources-bsoc "Water Resources Customer Service Center (Brandon)")
### How to pay
We offer multiple ways to pay your bill.
#### Pay online
- [View your bill](https://www.govone.com/waterbill/) by logging into your online account
- Login ID is your account number
- To create a password and set up a secured online access profile, we recommend that you review our [User Help Guide](https://hcfl.gov/assets/blt1cf7e131e782b48e/file "undefined") to more accurately and easily view or pay your water/wastewater bill
- Payment methods:
- Credit/debit card (Visa, Master Card, Discover and American Express)
- ACH one time withdrawal
- Sign up for recurring autopay services
- Available 24/7
***
#### Pay by phone
- Call (813) 307-1000
- Payment methods:
- Credit/debit card (Visa, Master Card, Discover and American Express)
- ACH one time withdrawal
- Available 24/7
***
#### Pay by mail
Send payment to:
Hillsborough County Water Resources Department
P.O. Box 89637
Tampa, FL 33689
- Payment methods:
- Check
- Money order
- To avoid late fees, please send 5 to 10 days prior to the due date to allow enough time for processing
***
***Please do not mail payments to any of the locations listed below.***
#### Pay in person
**Brandon Customer Service Center - 332 N. Falkenburg Rd. in Tampa**
- Monday through Friday, 8 AM to 5 PM
- Bill pay kiosk in the lobby
- Available 24/7
- Payment Drop Box
- Bill pay kiosk at the drive-up window
**Jimmie B. Keel Library - 2902 W. Bearss Ave. in Tampa**
- Bill pay kiosk in the front of the building in the drive-up book return area
**Maureen B. Gauzza Library - 11211 Countryway Blvd. in Tampa**
- Bill pay kiosk in hallway next to vending machines
**South Shore Library - 15816 Beth Shields Way in Ruskin**
- Bill pay kiosk
**Pay at any Florida Amscot location**
- Payments made by 8 PM will post to your account at 8 AM the next business day
- Payment method:
- Cash
- Only Florida AMSCOT locations are authorized payment locations outside of the “Pay in Person” centers listed above. Payments dropped off at any other locations are not processed or posted to your account immediately and may result in payment posting delays and/or cause interruption of services.
***
### Final notice process
- We mail final notice postcards through the U.S. Postal Service
- If payment is not received by the due date, water service may be shut off
- To restore service, you must pay the full balance plus any applicable fees
- We will reconnect service the next business day after payment is received
### Resources
- [How to Read Your Utility Bill](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/how-to-read-your-utility-bill "How to Read Your Utility Bill")
- [Water Rates & Fees](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-rates-and-fees "Water Rates & Fees")
- [Find My Watering Days & Times](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/find-my-watering-days-and-times "Find My Watering Days & Times")
- [Irrigation calculator](https://public-solutions.hillsboroughcounty.org/enterprise/f?p=189:5)
- [Water bill calculator](https://public-solutions.hillsboroughcounty.org/enterprise/f?p=189:1)
- [Request a Leak Adjustment](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/request-a-leak-adjustment "Request a Leak Adjustment")
- [Water Resources Pay Plans](https://hcfl.gov/residents/property-owners-and-renters/water-and-sewer/water-resources-pay-plans "Water Resources Pay Plans")
### Get help
**Department:** [Water Resources](https://hcfl.gov/departments/water-resources "Water Resources")
**Email:** [pud-publicutilitiescustomerservice@hcfl.gov](mailto:pud-publicutilitiescustomerservice@hcfl.gov)
**Phone:** (813) 307-1000 |
| Shard | 177 (laksa) |
| Root Hash | 16748272554184813177 |
| Unparsed URL | gov,hcfl!/residents/property-owners-and-renters/water-and-sewer/pay-or-view-my-water-bill s443 |