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| Boilerpipe Text | From Wikipedia, the free encyclopedia
Zoom Communications, Inc.
Headquarters in
Downtown San Jose
Formerly
Saasbee, Inc. (2011–2012)
Zoom Video Communications, Inc. (2012–2024)
Company type
Public
Traded as
Nasdaq
:
ZM
(Class A)
Russell 1000
component
Founded
April 21, 2011
; 14 years ago
Founder
Eric Yuan
Headquarters
San Jose, California
, U.S.
Area served
Worldwide
Key people
Eric Yuan (
chairman and CEO
)
Xuedong Huang
(
CTO
)
Products
Zoom
Services
Videotelephony
Online chat
Business telephone systems
Revenue
US$
4.67 billion
(2025)
Operating income
US$813 million (2025)
Net income
US$1.01 billion (2025)
Total assets
US$11.0 billion (2025)
Total equity
US$8.96 billion (2025)
Number of employees
7,412 (2025)
Website
zoom.com
Footnotes / references
Financials as of January 31, 2025
.
[
1
]
Zoom Communications, Inc.
(formerly
Zoom Video Communications, Inc.
, commonly shortened to
Zoom
, and stylized as
zoom
) is an American communications technology company headquartered in
San Jose, California
, United States. It is primarily known for the videoconferencing application
Zoom
.
The company was founded in 2011 by
Eric Yuan
, a former
Cisco
engineer and executive. It launched its software in 2013.
[
2
]
Its software products have faced public and media scrutiny related to
security
and
privacy
issues, though the company has taken measures to address these issues.
[
3
]
[
4
]
[
5
]
Former logo (2014-2022)
Zoom was founded by
Eric Yuan
, a former corporate vice president for
Cisco Webex
.
[
6
]
He left Cisco in April 2011 with 40 engineers to start a new company,
[
2
]
originally named Saasbee, Inc.
[
7
]
The company had trouble finding investors because many people thought the videotelephony market was already saturated.
[
7
]
In June 2011, the company raised $3
million of
seed money
from WebEx founder
Subrah Iyar
, former
Cisco
SVP and General Counsel Dan Scheinman, and
venture capitalists
Matt Ocko,
TSVC
, and Bill Tai.
[
7
]
In May 2012, the company changed its name to Zoom, influenced by
Thacher Hurd
's children's book
Zoom City
.
[
7
]
In September 2012, Zoom launched a beta version that could host conferences with up to 15 video participants.
[
8
]
In November 2012, the company signed
Stanford University
as its first customer.
[
7
]
The service was launched in January 2013 after the company raised a $6
million
Series A round
from
Qualcomm Ventures
,
Yahoo!
founder
Jerry Yang
, WebEx founder
Subrah Iyar
, and former
Cisco
SVP and General Counsel Dan Scheinman.
[
9
]
Zoom launched version 1.0 of the program allowing the maximum number of participants per conference to be 25.
[
10
]
By the end of its first month, Zoom had 400,000 users and by May 2013 it had 1
million users.
[
11
]
[
12
]
In July 2013, Zoom established partnerships with
B2B
collaboration software providers, such as Redbooth (then Teambox),
[
13
]
and also created a program named Works with Zoom, which established partnerships with
Logitech
, Vaddio,
[
14
]
and
InFocus
.
[
15
]
[
16
]
[
17
]
In September 2013, the company raised $6.5
million in a Series B round from Horizon Ventures, and existing investors. At that time, it had 3
million daily meeting participants.
[
11
]
On February 4, 2015, the company received
US$
30
million in Series C funding from investors including
Emergence Capital
,
Horizons Ventures
(
Li Ka-shing
),
Qualcomm Ventures
,
Jerry Yang
, and
Patrick Soon-Shiong
.
[
18
]
At that time, Zoom had 40
million users, with 65,000 organizations subscribed and a total of 1
billion meeting minutes since it was established.
[
19
]
Over the course of 2015 and 2016, the company integrated its software with
Slack
,
Salesforce
, and
Skype for Business
.
[
20
]
[
21
]
[
22
]
With version 2.5 in October 2015, Zoom increased the maximum number of participants allowed per conference to 50
[
23
]
and later to 1,000 for business customers.
[
24
]
[
25
]
In November 2015, former president of
RingCentral
David Berman was named president of the company, and
Peter Gassner
, the founder and
CEO
of
Veeva Systems
, joined Zoom's
board of directors
.
[
26
]
In January 2017, the company raised US$100
million in Series D funding from
Sequoia Capital
at a US$1
billion valuation,
[
27
]
making it a
unicorn
.
[
28
]
[
29
]
In April 2017, Zoom launched a scalable
telehealth
product allowing doctors to host remote consultations with patients.
[
30
]
[
31
]
In May, Zoom announced integration with
Polycom
's conferencing systems, enabling features such as multiple screen and device meetings, HD and wireless screen sharing, and calendar integration with
Microsoft Outlook
,
Google Calendar
, and
iCal
.
[
32
]
From September 25–27, 2017, Zoom hosted Zoomtopia 2017, its first annual user conference. At this conference, Zoom announced a partnership with
Meta Platforms
to integrate Zoom with
augmented reality
, integration with Slack and
Workplace by Facebook
, and first steps towards an
artificial intelligence
(AI)
speech recognition
program.
[
33
]
[
34
]
On April 18, 2019, the company became a
public company
via an
initial public offering
; since then, it has been listed on
Nasdaq
under the ticker symbol ZM. After pricing at US$36 per share, the share price increased over 72% on the first day of trading.
[
35
]
[
36
]
Prior to the IPO,
Dropbox
invested $5
million in Zoom.
[
37
]
The company first became profitable in 2019.
[
38
]
[
39
]
[
36
]
Due to the increase in
remote work
,
distance education
, and remote
social relations
during the
COVID-19 pandemic
, usage increased substantially and the Zoom
mobile app
was the 5th most downloaded mobile app in 2020, behind
TikTok
,
WhatsApp
,
Facebook
, and
Instagram
.
[
40
]
The company offered its services free to
K–12
schools in many countries.
[
41
]
[
42
]
On April 30, the company joined the
Nasdaq-100
stock index.
[
43
]
The next month, Zoom acquired
Keybase
, a company specializing in end-to-end encryption,
[
44
]
and in June, the company hired its first
chief diversity officer
, Damien Hooper-Campbell.
[
45
]
Zoom announced its first
hardware as a service
products in July 2020, bundling its videoconferencing software with third-party hardware by DTEN, Neat,
Poly
, and
Yealink
, and running on the
ServiceNow
platform. It began with Zoom Rooms and Zoom Phone offerings, with those services available to US customers, who can acquire hardware from Zoom for a fixed monthly cost.
[
46
]
[
47
]
On July 15, 2020, the company announced Zoom for Home, a line of products for home use, designed for
remote workers
. The first product, Zoom for Home - DTEN ME, includes software by Zoom and hardware by DTEN. It consists of a 27-inch screen with three wide-angle cameras and eight microphones, with Zoom software preloaded on the device. It became available in August 2020.
[
48
]
[
49
]
In June 2021, Zoom acquired Kites (Karlsruhe Information Technology Solutions), an
artificial intelligence
-based language
translation
company with an aim to reduce
language barriers
in video calls.
[
50
]
Zoom's attempt to acquire contact center company Five9 for $14.7
billion in September of that year was turned down by Five9's shareholders.
[
51
]
[
52
]
Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, in February 2023, citing unsustainable growth following rapid scaling to manage the demand of the pandemic.
[
53
]
Zoom then acquired
Workvivo
in April to extend the Zoom platform.
[
54
]
Zoom dropped out of the Nasdaq-100 in December.
[
55
]
In November 2024, Zoom Video Communications, Inc. rebranded as Zoom Communications, Inc., dropping 'Video' from its name, to reflect a change towards what CEO Eric Yuan described as "[an] AI-first work platform for human connection".
[
56
]
Zoom announced the acquisition of the AI-powered hiring platform BrightHire for an undisclosed amount a year later.
[
57
]
Privacy and security issues
[
edit
]
Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software.
[
58
]
[
5
]
The company has also been criticized for its privacy and corporate data sharing policies.
[
59
]
[
60
]
[
61
]
Security researchers and reporters have criticized the company for its lack of transparency and poor
encryption
practices. Zoom initially claimed to use "
end-to-end encryption
" in its marketing materials,
[
62
]
but later clarified it meant "from Zoom end point to Zoom end point" (meaning effectively between Zoom servers and Zoom clients), which
The Intercept
described as misleading and "dishonest".
[
63
]
In March 2020,
New York State Attorney General
Letitia James
launched an inquiry into Zoom's privacy and security practices;
[
64
]
the inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures.
[
65
]
In the same month, a class-action lawsuit against Zoom was filed in the
United States District Court for the Northern District of California
. According to the lawsuit, Zoom violated the privacy of its users by sharing personal data with
Facebook
,
Google
, and
LinkedIn
, did not prevent hackers from disrupting Zoom sessions, and erroneously claimed to offer end-to-end encryption on Zoom sessions. Zoom settled this lawsuit for $86 million.
[
66
]
On April 1, 2020, Zoom announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues on Zoom. On July 1, 2020, Yuan wrote a blog post detailing efforts taken by the company to address security and privacy concerns, stating that they released 100 new safety features over the 90-day period. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security. Yuan also stated that Zoom would be releasing a transparency report later in 2020.
[
67
]
[
68
]
[
69
]
In May 2020, the
Federal Trade Commission
(FTC) announced that it was looking into Zoom's privacy practices.
[
70
]
The FTC alleged that since at least 2016, "Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers' meetings, and secured its Zoom Meetings, in part, with a lower level of encryption than promised."
[
71
]
On November 9, 2020, a settlement was reached, requiring the company to implement additional security measures.
[
72
]
In December 2020, Zoom announced that it was under investigation by the
U.S. Securities and Exchange Commission
(SEC) and the
United States Attorney for the Northern District of California
and that it had received a
subpoena
in June 2020 from the
United States Attorney for the Eastern District of New York
requesting information on the company's interactions with foreign governments and political parties. Both federal prosecutors also sought information and documentation about security and privacy matters regarding Zoom's practices.
[
73
]
On December 19, 2020, a former Zoom executive was charged by the
U.S. Department of Justice
with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification. The charges are related to the alleged disruptions to video meetings commemorating the
1989 Tiananmen Square protests and massacre
.
[
74
]
Federal prosecutors in
Brooklyn, New York
, said that Xinjiang "Julien" Jin, then 39, was a
San Jose, California
–based company's main liaison with intelligence and law enforcement agencies of China. Zoom later acknowledged it was the company in question. It said in a statement that it had terminated Jin's employment for violating company policies and was cooperating with the prosecutors. Jin is not in custody because he is based in China.
[
75
]
[
76
]
In February 2021, Zoom announced a new feature called Kiosk Mode, which will allow people visiting offices to check in with a receptionist virtually on a kiosk, without any physical contact.
[
77
]
A month later, Zoom announced that from August 23, 2021, Zoom would stop selling new and upgraded products directly to customers in mainland China.
[
78
]
[
79
]
Zoom agreed to pay $85 million to settle a class action lawsuit over the company's alleged sharing of data with Facebook, Linkedin, and Google that year.
[
80
]
In April 2020,
Citizen Lab
warned that having much of Zoom's research and development in China could "open up Zoom to pressure from Chinese authorities."
[
81
]
In June 2020, Zoom was criticized for closing multiple accounts of U.S. and Hong Kong–based groups, including that of
Zhou Fengsuo
and two other human rights activists, who were commemorating the
1989 Tiananmen Square protests and massacre
. The accounts were later re-opened, with the company stating that in the future it "will have a new process for handling similar situations."
[
45
]
Zoom responded that it has to "comply with local laws," even "the laws of governments opposed to free speech."
[
82
]
[
83
]
[
84
]
Zoom subsequently admitted to shutting down activist accounts at the request of the Chinese government.
[
85
]
In response, a bi-partisan group of U.S. senators requested clarification of the incident from the company.
[
86
]
Partially in response to criticisms of its blocking of the activists accounts as well as expressions of concern by the United States Justice Department, Zoom moved to cease direct sale of its product in mainland China in late August 2020.
[
87
]
In September 2020, following protests and legal concerns raised by the Jewish coalition group #EndJewHatred, Zoom prevented
San Francisco State University
from using its video conferencing software to host former Palestinian militant and hijacker
Leila Khaled
, a member of the
Popular Front for the Liberation of Palestine
(PFLP). In justifying its decision, Zoom cited the PFLP's designation as a terrorist organization by the United States Government and its efforts to comply with U.S. export control, sanctions, and anti-terrorism laws.
Facebook
and
YouTube
also joined Zoom in denying their platforms to the conference organizers. Professor
Rabab Ibrahim Abdulhadi
, one of the conference organizers, criticized Zoom, Google's YouTube and Facebook for censoring Palestinian voices.
[
88
]
[
89
]
[
90
]
[
91
]
Collaborative software
Comparison of web conferencing software
List of video telecommunication services and product brands
Impact of the COVID-19 pandemic on science and technology
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Official website
Business data for Zoom Communications, Inc.:
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## Contents
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- [1 History](https://en.wikipedia.org/wiki/Zoom_Communications#History)
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- [1\.1 Early years](https://en.wikipedia.org/wiki/Zoom_Communications#Early_years)
- [1\.2 Growth](https://en.wikipedia.org/wiki/Zoom_Communications#Growth)
- [1\.3 IPO and onward](https://en.wikipedia.org/wiki/Zoom_Communications#IPO_and_onward)
- [2 Privacy and security issues](https://en.wikipedia.org/wiki/Zoom_Communications#Privacy_and_security_issues)
- [3 Censorship](https://en.wikipedia.org/wiki/Zoom_Communications#Censorship)
- [4 See also](https://en.wikipedia.org/wiki/Zoom_Communications#See_also)
- [5 References](https://en.wikipedia.org/wiki/Zoom_Communications#References)
- [6 External links](https://en.wikipedia.org/wiki/Zoom_Communications#External_links)
Toggle the table of contents
# Zoom Communications
42 languages
- [Aragonés](https://an.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Aragonese")
- [العربية](https://ar.wikipedia.org/wiki/%D8%B2%D9%88%D9%85_%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84%D8%A7%D8%AA_%D8%A7%D9%84%D9%81%D9%8A%D8%AF%D9%8A%D9%88 "زوم لاتصالات الفيديو – Arabic")
- [مصرى](https://arz.wikipedia.org/wiki/%D8%B2%D9%88%D9%85_%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84%D8%A7%D8%AA_%D8%A7%D9%84%D9%81%D9%8A%D8%AF%D9%8A%D9%88 "زوم لاتصالات الفيديو – Egyptian Arabic")
- [বাংলা](https://bn.wikipedia.org/wiki/%E0%A6%9C%E0%A7%81%E0%A6%AE_%E0%A6%AD%E0%A6%BF%E0%A6%A1%E0%A6%BF%E0%A6%93_%E0%A6%95%E0%A6%AE%E0%A6%BF%E0%A6%89%E0%A6%A8%E0%A6%BF%E0%A6%95%E0%A7%87%E0%A6%B6%E0%A6%A8%E0%A6%B8 "জুম ভিডিও কমিউনিকেশনস – Bangla")
- [Bosanski](https://bs.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Bosnian")
- [Català](https://ca.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Catalan")
- [کوردی](https://ckb.wikipedia.org/wiki/%D8%B2%D9%88%D9%88%D9%85 "زووم – Central Kurdish")
- [Čeština](https://cs.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Czech")
- [Cymraeg](https://cy.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Welsh")
- [Dansk](https://da.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Danish")
- [Deutsch](https://de.wikipedia.org/wiki/Zoom_Communications "Zoom Communications – German")
- [Esperanto](https://eo.wikipedia.org/wiki/Zoom_\(videokomunikilo\) "Zoom (videokomunikilo) – Esperanto")
- [Español](https://es.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Spanish")
- [فارسی](https://fa.wikipedia.org/wiki/%D8%A7%D8%B1%D8%AA%D8%A8%D8%A7%D8%B7%D8%A7%D8%AA_%D8%AA%D8%B5%D9%88%DB%8C%D8%B1%DB%8C_%D8%B2%D9%88%D9%85 "ارتباطات تصویری زوم – Persian")
- [Suomi](https://fi.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Finnish")
- [Français](https://fr.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – French")
- [עברית](https://he.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Hebrew")
- [हिन्दी](https://hi.wikipedia.org/wiki/%E0%A4%9C%E0%A4%BC%E0%A5%82%E0%A4%AE_%E0%A4%B5%E0%A5%80%E0%A4%A1%E0%A4%BF%E0%A4%AF%E0%A5%8B_%E0%A4%B8%E0%A4%82%E0%A4%9A%E0%A4%BE%E0%A4%B0 "ज़ूम वीडियो संचार – Hindi")
- [Հայերեն](https://hy.wikipedia.org/wiki/Zoom_\(%D5%B0%D5%A5%D5%BC%D5%A1%D5%BE%D5%A1%D6%80_%D5%B0%D5%A1%D5%B2%D5%B8%D6%80%D5%A4%D5%A1%D5%AF%D6%81%D5%B8%D6%82%D5%A9%D5%B5%D5%B8%D6%82%D5%B6\) "Zoom (հեռավար հաղորդակցություն) – Armenian")
- [Bahasa Indonesia](https://id.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Indonesian")
- [Italiano](https://it.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Italian")
- [日本語](https://ja.wikipedia.org/wiki/Zoom%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%BA "Zoomコミュニケーションズ – Japanese")
- [한국어](https://ko.wikipedia.org/wiki/%EC%A4%8C_%EB%B9%84%EB%94%94%EC%98%A4_%EC%BB%A4%EB%AE%A4%EB%8B%88%EC%BC%80%EC%9D%B4%EC%85%98 "줌 비디오 커뮤니케이션 – Korean")
- [Malagasy](https://mg.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Malagasy")
- [മലയാളം](https://ml.wikipedia.org/wiki/%E0%B4%B8%E0%B5%82%E0%B4%82_%E0%B4%B5%E0%B5%80%E0%B4%A1%E0%B4%BF%E0%B4%AF%E0%B5%8B_%E0%B4%95%E0%B4%AE%E0%B5%8D%E0%B4%AE%E0%B5%8D%E0%B4%AF%E0%B5%82%E0%B4%A3%E0%B4%BF%E0%B4%95%E0%B5%8D%E0%B4%95%E0%B5%87%E0%B4%B7%E0%B5%BB%E0%B4%B8%E0%B5%8D "സൂം വീഡിയോ കമ്മ്യൂണിക്കേഷൻസ് – Malayalam")
- [Bahasa Melayu](https://ms.wikipedia.org/wiki/Zoom_\(perisian\) "Zoom (perisian) – Malay")
- [မြန်မာဘာသာ](https://my.wikipedia.org/wiki/Zoom_App "Zoom App – Burmese")
- [नेपाली](https://ne.wikipedia.org/wiki/%E0%A4%9C%E0%A5%82%E0%A4%AE_%E0%A4%AD%E0%A4%BF%E0%A4%A1%E0%A4%BF%E0%A4%AF%E0%A5%8B_%E0%A4%B8%E0%A4%9E%E0%A5%8D%E0%A4%9A%E0%A4%BE%E0%A4%B0 "जूम भिडियो सञ्चार – Nepali")
- [Nederlands](https://nl.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Dutch")
- [Norsk bokmål](https://no.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Norwegian Bokmål")
- [ਪੰਜਾਬੀ](https://pa.wikipedia.org/wiki/%E0%A8%9C%E0%A8%BC%E0%A9%82%E0%A8%AE_%E0%A8%B5%E0%A9%80%E0%A8%A1%E0%A9%80%E0%A8%93_%E0%A8%95%E0%A8%AE%E0%A8%BF%E0%A8%8A%E0%A8%A8%E0%A9%80%E0%A8%95%E0%A9%87%E0%A8%B8%E0%A8%BC%E0%A8%A8%E0%A8%9C%E0%A8%BC "ਜ਼ੂਮ ਵੀਡੀਓ ਕਮਿਊਨੀਕੇਸ਼ਨਜ਼ – Punjabi")
- [Português](https://pt.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Portuguese")
- [Русский](https://ru.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Russian")
- [Svenska](https://sv.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Swedish")
- [Kiswahili](https://sw.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Swahili")
- [Тоҷикӣ](https://tg.wikipedia.org/wiki/Zoom_\(%D0%BD%D0%B0%D1%80%D0%BC%D0%B0%D1%84%D0%B7%D0%BE%D1%80\) "Zoom (нармафзор) – Tajik")
- [ไทย](https://th.wikipedia.org/wiki/%E0%B8%8B%E0%B8%B9%E0%B8%A1 "ซูม – Thai")
- [Türkçe](https://tr.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Turkish")
- [ئۇيغۇرچە / Uyghurche](https://ug.wikipedia.org/wiki/%D8%B2%DB%87%D9%85_%DB%8B%D9%89%D8%AF%D9%89%D9%8A%D9%88%D9%84%DB%87%D9%82_%D8%A6%D8%A7%D9%84%D8%A7%D9%82%DB%95 "زۇم ۋىدىيولۇق ئالاقە – Uyghur")
- [Українська](https://uk.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Ukrainian")
- [Tiếng Việt](https://vi.wikipedia.org/wiki/Zoom_Video_Communications "Zoom Video Communications – Vietnamese")
- [中文](https://zh.wikipedia.org/wiki/Zoom_\(%E5%85%AC%E5%8F%B8\) "Zoom (公司) – Chinese")
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From Wikipedia, the free encyclopedia
American video communications company
Not to be confused with [Zoom Telephonics](https://en.wikipedia.org/wiki/Zoom_Telephonics "Zoom Telephonics") or [Zoom Corporation](https://en.wikipedia.org/wiki/Zoom_Corporation "Zoom Corporation").
| | |
|---|---|
| [](https://en.wikipedia.org/wiki/File:Zoom_Logo_2022.svg) | |
| [](https://en.wikipedia.org/wiki/File:Zoomheadquarters.jpg)Headquarters in [Downtown San Jose](https://en.wikipedia.org/wiki/Downtown_San_Jose "Downtown San Jose") | |
| Formerly | Saasbee, Inc. (2011–2012) Zoom Video Communications, Inc. (2012–2024) |
| Company type | [Public](https://en.wikipedia.org/wiki/Public_company "Public company") |
| [Traded as](https://en.wikipedia.org/wiki/Ticker_symbol "Ticker symbol") | [Nasdaq](https://en.wikipedia.org/wiki/Nasdaq "Nasdaq"): [ZM](https://www.nasdaq.com/market-activity/stocks/zm) (Class A) [Russell 1000](https://en.wikipedia.org/wiki/Russell_1000 "Russell 1000") component |
| Founded | April 21, 2011; 14 years ago (2011-04-21) |
| Founder | [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan") |
| Headquarters | [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California"), U.S. |
| Area served | Worldwide |
| Key people | Eric Yuan ([chairman and CEO](https://en.wikipedia.org/wiki/Chairman_and_CEO "Chairman and CEO")) [Xuedong Huang](https://en.wikipedia.org/wiki/Xuedong_Huang "Xuedong Huang") ([CTO](https://en.wikipedia.org/wiki/Chief_technology_officer "Chief technology officer")) |
| Products | [Zoom](https://en.wikipedia.org/wiki/Zoom_\(software\) "Zoom (software)") |
| Services | [Videotelephony](https://en.wikipedia.org/wiki/Videotelephony "Videotelephony") [Online chat](https://en.wikipedia.org/wiki/Online_chat "Online chat") [Business telephone systems](https://en.wikipedia.org/wiki/Business_telephone_system "Business telephone system") |
| Revenue |  [US\$](https://en.wikipedia.org/wiki/United_States_dollar "United States dollar")4\.67 billion (2025) |
| [Operating income](https://en.wikipedia.org/wiki/Earnings_before_interest_and_taxes "Earnings before interest and taxes") |  US\$813 million (2025) |
| [Net income](https://en.wikipedia.org/wiki/Net_income "Net income") |  US\$1.01 billion (2025) |
| [Total assets](https://en.wikipedia.org/wiki/Asset "Asset") |  US\$11.0 billion (2025) |
| [Total equity](https://en.wikipedia.org/wiki/Equity_\(finance\) "Equity (finance)") |  US\$8.96 billion (2025) |
| Number of employees | 7,412 (2025) |
| Website | [zoom.com](https://www.zoom.com/) |
| **Footnotes / references** Financials as of January 31, 2025[\[update\]](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit).[\[1\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-10K-1) | |
**Zoom Communications, Inc.** (formerly **Zoom Video Communications, Inc.**, commonly shortened to **Zoom**, and stylized as **zoom**) is an American communications technology company headquartered in [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California"), United States. It is primarily known for the videoconferencing application [Zoom](https://en.wikipedia.org/wiki/Zoom_\(software\) "Zoom (software)").
The company was founded in 2011 by [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan"), a former [Cisco](https://en.wikipedia.org/wiki/Cisco_Systems "Cisco Systems") engineer and executive. It launched its software in 2013.[\[2\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-backstory-2) Its software products have faced public and media scrutiny related to [security](https://en.wikipedia.org/wiki/Computer_security "Computer security") and [privacy](https://en.wikipedia.org/wiki/Information_privacy "Information privacy") issues, though the company has taken measures to address these issues.[\[3\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-3)[\[4\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-4)[\[5\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Lopez_2020-5)
## History
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=1 "Edit section: History")\]
### Early years
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=2 "Edit section: Early years")\]
[](https://en.wikipedia.org/wiki/File:Zoom_Communications_Logo.svg)
Former logo (2014-2022)
Zoom was founded by [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan"), a former corporate vice president for [Cisco Webex](https://en.wikipedia.org/wiki/Cisco_Webex "Cisco Webex").[\[6\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-6) He left Cisco in April 2011 with 40 engineers to start a new company,[\[2\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-backstory-2) originally named Saasbee, Inc.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) The company had trouble finding investors because many people thought the videotelephony market was already saturated.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) In June 2011, the company raised \$3 million of [seed money](https://en.wikipedia.org/wiki/Seed_money "Seed money") from WebEx founder [Subrah Iyar](https://en.wikipedia.org/wiki/Subrah_Iyar "Subrah Iyar"), former [Cisco](https://en.wikipedia.org/wiki/Cisco "Cisco") SVP and General Counsel Dan Scheinman, and [venture capitalists](https://en.wikipedia.org/wiki/Venture_capital "Venture capital") Matt Ocko, [TSVC](https://en.wikipedia.org/w/index.php?title=TSVC&action=edit&redlink=1 "TSVC (page does not exist)"), and Bill Tai.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7)
In May 2012, the company changed its name to Zoom, influenced by [Thacher Hurd](https://en.wikipedia.org/wiki/Thacher_Hurd "Thacher Hurd")'s children's book *Zoom City*.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) In September 2012, Zoom launched a beta version that could host conferences with up to 15 video participants.[\[8\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-8) In November 2012, the company signed [Stanford University](https://en.wikipedia.org/wiki/Stanford_University "Stanford University") as its first customer.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) The service was launched in January 2013 after the company raised a \$6 million [Series A round](https://en.wikipedia.org/wiki/Series_A_round "Series A round") from [Qualcomm Ventures](https://en.wikipedia.org/wiki/Qualcomm_Ventures "Qualcomm Ventures"), [Yahoo\!](https://en.wikipedia.org/wiki/Yahoo! "Yahoo!") founder [Jerry Yang](https://en.wikipedia.org/wiki/Jerry_Yang "Jerry Yang"), WebEx founder [Subrah Iyar](https://en.wikipedia.org/wiki/Subrah_Iyar "Subrah Iyar"), and former [Cisco](https://en.wikipedia.org/wiki/Cisco "Cisco") SVP and General Counsel Dan Scheinman.[\[9\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-9) Zoom launched version 1.0 of the program allowing the maximum number of participants per conference to be 25.[\[10\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-10) By the end of its first month, Zoom had 400,000 users and by May 2013 it had 1 million users.[\[11\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-drive-11)[\[12\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-12)
### Growth
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=3 "Edit section: Growth")\]
In July 2013, Zoom established partnerships with [B2B](https://en.wikipedia.org/wiki/Business-to-business "Business-to-business") collaboration software providers, such as Redbooth (then Teambox),[\[13\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-13) and also created a program named Works with Zoom, which established partnerships with [Logitech](https://en.wikipedia.org/wiki/Logitech "Logitech"), Vaddio,[\[14\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-14) and [InFocus](https://en.wikipedia.org/wiki/InFocus "InFocus").[\[15\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-15)[\[16\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-16)[\[17\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-17) In September 2013, the company raised \$6.5 million in a Series B round from Horizon Ventures, and existing investors. At that time, it had 3 million daily meeting participants.[\[11\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-drive-11)
On February 4, 2015, the company received [US\$](https://en.wikipedia.org/wiki/US$ "US$")30 million in Series C funding from investors including [Emergence Capital](https://en.wikipedia.org/w/index.php?title=Emergence_Capital&action=edit&redlink=1 "Emergence Capital (page does not exist)"), [Horizons Ventures](https://en.wikipedia.org/wiki/Horizons_Ventures "Horizons Ventures") ([Li Ka-shing](https://en.wikipedia.org/wiki/Li_Ka-shing "Li Ka-shing")), [Qualcomm Ventures](https://en.wikipedia.org/wiki/Qualcomm_Ventures "Qualcomm Ventures"), [Jerry Yang](https://en.wikipedia.org/wiki/Jerry_Yang "Jerry Yang"), and [Patrick Soon-Shiong](https://en.wikipedia.org/wiki/Patrick_Soon-Shiong "Patrick Soon-Shiong").[\[18\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-18) At that time, Zoom had 40 million users, with 65,000 organizations subscribed and a total of 1 billion meeting minutes since it was established.[\[19\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-19) Over the course of 2015 and 2016, the company integrated its software with [Slack](https://en.wikipedia.org/wiki/Slack_\(software\) "Slack (software)"), [Salesforce](https://en.wikipedia.org/wiki/Salesforce "Salesforce"), and [Skype for Business](https://en.wikipedia.org/wiki/Skype_for_Business "Skype for Business").[\[20\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-20)[\[21\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-21)[\[22\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-22) With version 2.5 in October 2015, Zoom increased the maximum number of participants allowed per conference to 50[\[23\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-23) and later to 1,000 for business customers.[\[24\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-24)[\[25\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-25) In November 2015, former president of [RingCentral](https://en.wikipedia.org/wiki/RingCentral "RingCentral") David Berman was named president of the company, and [Peter Gassner](https://en.wikipedia.org/wiki/Peter_Gassner "Peter Gassner"), the founder and [CEO](https://en.wikipedia.org/wiki/Chief_executive_officer "Chief executive officer") of [Veeva Systems](https://en.wikipedia.org/wiki/Veeva_Systems "Veeva Systems"), joined Zoom's [board of directors](https://en.wikipedia.org/wiki/Board_of_directors "Board of directors").[\[26\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-26)
In January 2017, the company raised US\$100 million in Series D funding from [Sequoia Capital](https://en.wikipedia.org/wiki/Sequoia_Capital "Sequoia Capital") at a US\$1 billion valuation,[\[27\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-27) making it a [unicorn](https://en.wikipedia.org/wiki/Unicorn_\(finance\) "Unicorn (finance)").[\[28\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Ray_2020-28)[\[29\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-29) In April 2017, Zoom launched a scalable [telehealth](https://en.wikipedia.org/wiki/Telehealth "Telehealth") product allowing doctors to host remote consultations with patients.[\[30\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-30)[\[31\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-31) In May, Zoom announced integration with [Polycom](https://en.wikipedia.org/wiki/Polycom "Polycom")'s conferencing systems, enabling features such as multiple screen and device meetings, HD and wireless screen sharing, and calendar integration with [Microsoft Outlook](https://en.wikipedia.org/wiki/Microsoft_Outlook "Microsoft Outlook"), [Google Calendar](https://en.wikipedia.org/wiki/Google_Calendar "Google Calendar"), and [iCal](https://en.wikipedia.org/wiki/ICal "ICal").[\[32\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-32) From September 25–27, 2017, Zoom hosted Zoomtopia 2017, its first annual user conference. At this conference, Zoom announced a partnership with [Meta Platforms](https://en.wikipedia.org/wiki/Meta_Platforms "Meta Platforms") to integrate Zoom with [augmented reality](https://en.wikipedia.org/wiki/Augmented_reality "Augmented reality"), integration with Slack and [Workplace by Facebook](https://en.wikipedia.org/wiki/Workplace_by_Facebook "Workplace by Facebook"), and first steps towards an [artificial intelligence](https://en.wikipedia.org/wiki/Artificial_intelligence "Artificial intelligence") (AI) [speech recognition](https://en.wikipedia.org/wiki/Speech_recognition "Speech recognition") program.[\[33\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-33)[\[34\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-34)
### IPO and onward
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=4 "Edit section: IPO and onward")\]
On April 18, 2019, the company became a [public company](https://en.wikipedia.org/wiki/Public_company "Public company") via an [initial public offering](https://en.wikipedia.org/wiki/Initial_public_offering "Initial public offering"); since then, it has been listed on [Nasdaq](https://en.wikipedia.org/wiki/Nasdaq "Nasdaq") under the ticker symbol ZM. After pricing at US\$36 per share, the share price increased over 72% on the first day of trading.[\[35\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-35)[\[36\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-value-36) Prior to the IPO, [Dropbox](https://en.wikipedia.org/wiki/Dropbox_\(service\) "Dropbox (service)") invested \$5 million in Zoom.[\[37\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-37) The company first became profitable in 2019.[\[38\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-38)[\[39\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-The_DBT_News_2020-39)[\[36\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-value-36)
Due to the increase in [remote work](https://en.wikipedia.org/wiki/Remote_work "Remote work"), [distance education](https://en.wikipedia.org/wiki/Distance_education "Distance education"), and remote [social relations](https://en.wikipedia.org/wiki/Social_relation "Social relation") during the [COVID-19 pandemic](https://en.wikipedia.org/wiki/COVID-19_pandemic "COVID-19 pandemic"), usage increased substantially and the Zoom [mobile app](https://en.wikipedia.org/wiki/Mobile_app "Mobile app") was the 5th most downloaded mobile app in 2020, behind [TikTok](https://en.wikipedia.org/wiki/TikTok "TikTok"), [WhatsApp](https://en.wikipedia.org/wiki/WhatsApp "WhatsApp"), [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook"), and [Instagram](https://en.wikipedia.org/wiki/Instagram "Instagram").[\[40\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-40) The company offered its services free to [K–12](https://en.wikipedia.org/wiki/K%E2%80%9312 "K–12") schools in many countries.[\[41\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-k12-41)[\[42\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-42) On April 30, the company joined the [Nasdaq-100](https://en.wikipedia.org/wiki/Nasdaq-100 "Nasdaq-100") stock index.[\[43\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-43) The next month, Zoom acquired [Keybase](https://en.wikipedia.org/wiki/Keybase "Keybase"), a company specializing in end-to-end encryption,[\[44\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-44) and in June, the company hired its first [chief diversity officer](https://en.wikipedia.org/wiki/Chief_diversity_officer "Chief diversity officer"), Damien Hooper-Campbell.[\[45\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-time1-45)
Zoom announced its first [hardware as a service](https://en.wikipedia.org/wiki/Hardware_as_a_service "Hardware as a service") products in July 2020, bundling its videoconferencing software with third-party hardware by DTEN, Neat, [Poly](https://en.wikipedia.org/wiki/Poly_\(company\) "Poly (company)"), and [Yealink](https://en.wikipedia.org/wiki/Yealink_Network_Technology "Yealink Network Technology"), and running on the [ServiceNow](https://en.wikipedia.org/wiki/ServiceNow "ServiceNow") platform. It began with Zoom Rooms and Zoom Phone offerings, with those services available to US customers, who can acquire hardware from Zoom for a fixed monthly cost.[\[46\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-46)[\[47\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-47) On July 15, 2020, the company announced Zoom for Home, a line of products for home use, designed for [remote workers](https://en.wikipedia.org/wiki/Remote_work "Remote work"). The first product, Zoom for Home - DTEN ME, includes software by Zoom and hardware by DTEN. It consists of a 27-inch screen with three wide-angle cameras and eight microphones, with Zoom software preloaded on the device. It became available in August 2020.[\[48\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-48)[\[49\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-49)
In June 2021, Zoom acquired Kites (Karlsruhe Information Technology Solutions), an [artificial intelligence](https://en.wikipedia.org/wiki/Artificial_intelligence "Artificial intelligence")\-based language [translation](https://en.wikipedia.org/wiki/Translation "Translation") company with an aim to reduce [language barriers](https://en.wikipedia.org/wiki/Language_barrier "Language barrier") in video calls.[\[50\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-50) Zoom's attempt to acquire contact center company Five9 for \$14.7 billion in September of that year was turned down by Five9's shareholders.[\[51\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-51)[\[52\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-52)
Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, in February 2023, citing unsustainable growth following rapid scaling to manage the demand of the pandemic.[\[53\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-53) Zoom then acquired [Workvivo](https://en.wikipedia.org/wiki/Workvivo_\(software\) "Workvivo (software)") in April to extend the Zoom platform.[\[54\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-54) Zoom dropped out of the Nasdaq-100 in December.[\[55\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-55)
In November 2024, Zoom Video Communications, Inc. rebranded as Zoom Communications, Inc., dropping 'Video' from its name, to reflect a change towards what CEO Eric Yuan described as "\[an\] AI-first work platform for human connection".[\[56\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-56) Zoom announced the acquisition of the AI-powered hiring platform BrightHire for an undisclosed amount a year later.[\[57\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-57)
## Privacy and security issues
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=5 "Edit section: Privacy and security issues")\]
Further information: [Zoom (software) § Reception](https://en.wikipedia.org/wiki/Zoom_\(software\)#Reception "Zoom (software)")
Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software.[\[58\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-58)[\[5\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Lopez_2020-5) The company has also been criticized for its privacy and corporate data sharing policies.[\[59\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-59)[\[60\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-60)[\[61\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-61) Security researchers and reporters have criticized the company for its lack of transparency and poor [encryption](https://en.wikipedia.org/wiki/Encryption "Encryption") practices. Zoom initially claimed to use "[end-to-end encryption](https://en.wikipedia.org/wiki/End-to-end_encryption "End-to-end encryption")" in its marketing materials,[\[62\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-62) but later clarified it meant "from Zoom end point to Zoom end point" (meaning effectively between Zoom servers and Zoom clients), which *[The Intercept](https://en.wikipedia.org/wiki/The_Intercept "The Intercept")* described as misleading and "dishonest".[\[63\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-63)
In March 2020, [New York State Attorney General](https://en.wikipedia.org/wiki/Attorney_General_of_New_York "Attorney General of New York") [Letitia James](https://en.wikipedia.org/wiki/Letitia_James "Letitia James") launched an inquiry into Zoom's privacy and security practices;[\[64\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-nyag-64) the inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures.[\[65\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-65) In the same month, a class-action lawsuit against Zoom was filed in the [United States District Court for the Northern District of California](https://en.wikipedia.org/wiki/United_States_District_Court_for_the_Northern_District_of_California "United States District Court for the Northern District of California"). According to the lawsuit, Zoom violated the privacy of its users by sharing personal data with [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook"), [Google](https://en.wikipedia.org/wiki/Google "Google"), and [LinkedIn](https://en.wikipedia.org/wiki/LinkedIn "LinkedIn"), did not prevent hackers from disrupting Zoom sessions, and erroneously claimed to offer end-to-end encryption on Zoom sessions. Zoom settled this lawsuit for \$86 million.[\[66\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-66)
On April 1, 2020, Zoom announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues on Zoom. On July 1, 2020, Yuan wrote a blog post detailing efforts taken by the company to address security and privacy concerns, stating that they released 100 new safety features over the 90-day period. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security. Yuan also stated that Zoom would be releasing a transparency report later in 2020.[\[67\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-67)[\[68\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-68)[\[69\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-69)
In May 2020, the [Federal Trade Commission](https://en.wikipedia.org/wiki/Federal_Trade_Commission "Federal Trade Commission") (FTC) announced that it was looking into Zoom's privacy practices.[\[70\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-70) The FTC alleged that since at least 2016, "Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers' meetings, and secured its Zoom Meetings, in part, with a lower level of encryption than promised."[\[71\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-71) On November 9, 2020, a settlement was reached, requiring the company to implement additional security measures.[\[72\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-72)
In December 2020, Zoom announced that it was under investigation by the [U.S. Securities and Exchange Commission](https://en.wikipedia.org/wiki/U.S._Securities_and_Exchange_Commission "U.S. Securities and Exchange Commission") (SEC) and the [United States Attorney for the Northern District of California](https://en.wikipedia.org/wiki/United_States_Attorney_for_the_Northern_District_of_California "United States Attorney for the Northern District of California") and that it had received a [subpoena](https://en.wikipedia.org/wiki/Subpoena "Subpoena") in June 2020 from the [United States Attorney for the Eastern District of New York](https://en.wikipedia.org/wiki/United_States_Attorney_for_the_Eastern_District_of_New_York "United States Attorney for the Eastern District of New York") requesting information on the company's interactions with foreign governments and political parties. Both federal prosecutors also sought information and documentation about security and privacy matters regarding Zoom's practices.[\[73\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-73)
On December 19, 2020, a former Zoom executive was charged by the [U.S. Department of Justice](https://en.wikipedia.org/wiki/U.S._Department_of_Justice "U.S. Department of Justice") with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification. The charges are related to the alleged disruptions to video meetings commemorating the [1989 Tiananmen Square protests and massacre](https://en.wikipedia.org/wiki/1989_Tiananmen_Square_protests_and_massacre "1989 Tiananmen Square protests and massacre").[\[74\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Al-Heeti_2020-74) Federal prosecutors in [Brooklyn, New York](https://en.wikipedia.org/wiki/Brooklyn,_New_York "Brooklyn, New York"), said that Xinjiang "Julien" Jin, then 39, was a [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California")–based company's main liaison with intelligence and law enforcement agencies of China. Zoom later acknowledged it was the company in question. It said in a statement that it had terminated Jin's employment for violating company policies and was cooperating with the prosecutors. Jin is not in custody because he is based in China.[\[75\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-just_Chin-75)[\[76\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-zoom-76)
In February 2021, Zoom announced a new feature called Kiosk Mode, which will allow people visiting offices to check in with a receptionist virtually on a kiosk, without any physical contact.[\[77\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-77) A month later, Zoom announced that from August 23, 2021, Zoom would stop selling new and upgraded products directly to customers in mainland China.[\[78\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-78)[\[79\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-79) Zoom agreed to pay \$85 million to settle a class action lawsuit over the company's alleged sharing of data with Facebook, Linkedin, and Google that year.[\[80\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-80)
## Censorship
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=6 "Edit section: Censorship")\]
In April 2020, [Citizen Lab](https://en.wikipedia.org/wiki/Citizen_Lab "Citizen Lab") warned that having much of Zoom's research and development in China could "open up Zoom to pressure from Chinese authorities."[\[81\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-81) In June 2020, Zoom was criticized for closing multiple accounts of U.S. and Hong Kong–based groups, including that of [Zhou Fengsuo](https://en.wikipedia.org/wiki/Zhou_Fengsuo "Zhou Fengsuo") and two other human rights activists, who were commemorating the [1989 Tiananmen Square protests and massacre](https://en.wikipedia.org/wiki/1989_Tiananmen_Square_protests_and_massacre "1989 Tiananmen Square protests and massacre"). The accounts were later re-opened, with the company stating that in the future it "will have a new process for handling similar situations."[\[45\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-time1-45) Zoom responded that it has to "comply with local laws," even "the laws of governments opposed to free speech."[\[82\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-WP-China-Zoom-control-82)[\[83\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-WSJ-Tiananmen-massacre-83)[\[84\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-84) Zoom subsequently admitted to shutting down activist accounts at the request of the Chinese government.[\[85\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-tech_Zoom-85) In response, a bi-partisan group of U.S. senators requested clarification of the incident from the company.[\[86\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-86) Partially in response to criticisms of its blocking of the activists accounts as well as expressions of concern by the United States Justice Department, Zoom moved to cease direct sale of its product in mainland China in late August 2020.[\[87\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-87)
In September 2020, following protests and legal concerns raised by the Jewish coalition group \#EndJewHatred, Zoom prevented [San Francisco State University](https://en.wikipedia.org/wiki/San_Francisco_State_University "San Francisco State University") from using its video conferencing software to host former Palestinian militant and hijacker [Leila Khaled](https://en.wikipedia.org/wiki/Leila_Khaled "Leila Khaled"), a member of the [Popular Front for the Liberation of Palestine](https://en.wikipedia.org/wiki/Popular_Front_for_the_Liberation_of_Palestine "Popular Front for the Liberation of Palestine") (PFLP). In justifying its decision, Zoom cited the PFLP's designation as a terrorist organization by the United States Government and its efforts to comply with U.S. export control, sanctions, and anti-terrorism laws. [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook") and [YouTube](https://en.wikipedia.org/wiki/YouTube "YouTube") also joined Zoom in denying their platforms to the conference organizers. Professor [Rabab Ibrahim Abdulhadi](https://en.wikipedia.org/wiki/Rabab_Ibrahim_Abdulhadi "Rabab Ibrahim Abdulhadi"), one of the conference organizers, criticized Zoom, Google's YouTube and Facebook for censoring Palestinian voices.[\[88\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-88)[\[89\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-89)[\[90\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-90)[\[91\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-91)
## See also
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=7 "Edit section: See also")\]
- [Telecommunication portal](https://en.wikipedia.org/wiki/Portal:Telecommunication "Portal:Telecommunication")
- [](https://en.wikipedia.org/wiki/File:Noun-technology.svg)[Technology portal](https://en.wikipedia.org/wiki/Portal:Technology "Portal:Technology")
- [Collaborative software](https://en.wikipedia.org/wiki/Collaborative_software "Collaborative software")
- [Comparison of web conferencing software](https://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software "Comparison of web conferencing software")
- [List of video telecommunication services and product brands](https://en.wikipedia.org/wiki/List_of_video_telecommunication_services_and_product_brands "List of video telecommunication services and product brands")
- [Impact of the COVID-19 pandemic on science and technology](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_science_and_technology "Impact of the COVID-19 pandemic on science and technology")
## References
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=8 "Edit section: References")\]
1. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-10K_1-0)**
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86. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-86)**
Ponnudurai, Parameswaran (June 12, 2020). ["US Lawmakers Call For Answers on Zoom Shut-down of Dissident Accounts"](https://www.rfa.org/english/news/china/zoom-06122020183151.html). *[Radio Free Asia](https://en.wikipedia.org/wiki/Radio_Free_Asia "Radio Free Asia")*. Retrieved June 14, 2020.
87. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-87)**
O'Flaherty, Kate (August 3, 2020). ["Zoom Just Made A Major China Move Amid TikTok Ban Fears"](https://www.forbes.com/sites/kateoflahertyuk/2020/08/03/zoom-just-made-a-major-china-move-amid-tiktok-ban-fears/#249bd60c4176). *Forbes*. Retrieved August 3, 2020.
88. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-88)**
Flaherty, Colleen (September 27, 2020). ["Zoom Draws a Line"](https://web.archive.org/web/20200927005246/https://www.insidehighered.com/news/2020/09/25/zoom-refuses-stream-university-event-featuring-member-terrorist-organization). *[Inside Higher Ed](https://en.wikipedia.org/wiki/Inside_Higher_Ed "Inside Higher Ed")*. Archived from [the original](https://www.insidehighered.com/news/2020/09/25/zoom-refuses-stream-university-event-featuring-member-terrorist-organization) on September 27, 2020. Retrieved September 28, 2020.
89. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-89)**
Greschler, Gabriel (September 22, 2020). ["Zoom will not host S.F. State event featuring Leila Khaled"](https://www.jweekly.com/2020/09/22/after-protest-zoom-will-not-host-s-f-state-event-featuring-leila-khaled/). *[J. The Jewish News of Northern California](https://en.wikipedia.org/wiki/J._The_Jewish_News_of_Northern_California "J. The Jewish News of Northern California")*. [Archived](https://web.archive.org/web/20200925163522/https://www.jweekly.com/2020/09/22/after-protest-zoom-will-not-host-s-f-state-event-featuring-leila-khaled/) from the original on September 25, 2020. Retrieved September 28, 2020.
90. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-90)**
Osman, Nadda (September 24, 2020). ["Zoom criticised for cancelling webinar with Palestinian activist Leila Khaled"](https://www.middleeasteye.net/news/zoom-criticised-cancelling-leila-khaled-webinar). *[Middle East Eye](https://en.wikipedia.org/wiki/Middle_East_Eye "Middle East Eye")*. [Archived](https://web.archive.org/web/20200926100523/https://www.middleeasteye.net/news/zoom-criticised-cancelling-leila-khaled-webinar) from the original on September 26, 2020. Retrieved September 28, 2020.
91. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-91)**
Manskar, Noah (September 24, 2020). ["Zoom cancels event featuring Palestinian hijacker Leila Khaled"](https://nypost.com/2020/09/24/zoom-scraps-event-featuring-palestinian-hijacker-leila-khaled/). New York Post. [Archived](https://web.archive.org/web/20200924175015/https://nypost.com/2020/09/24/zoom-scraps-event-featuring-palestinian-hijacker-leila-khaled/) from the original on September 24, 2020. Retrieved October 22, 2021.
## External links
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=9 "Edit section: External links")\]
[](https://en.wikipedia.org/wiki/File:Commons-logo.svg)
Wikimedia Commons has media related to [Zoom Video Communications](https://commons.wikimedia.org/wiki/Category:Zoom_Video_Communications "commons:Category:Zoom Video Communications").
- [Official website](https://www.zoom.com/) [](https://www.wikidata.org/wiki/Q17460900#P856 "Edit this at Wikidata")
- Business data for Zoom Communications, Inc.:
- [Google](https://www.google.com/finance/quote/ZM)
- [SEC filings](https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=1585521)
- [Yahoo\!](https://finance.yahoo.com/quote/ZM)
[Portals](https://en.wikipedia.org/wiki/Wikipedia:Contents/Portals "Wikipedia:Contents/Portals"):
-  [Companies](https://en.wikipedia.org/wiki/Portal:Companies "Portal:Companies")
-  [Telecommunication](https://en.wikipedia.org/wiki/Portal:Telecommunication "Portal:Telecommunication")
- [](https://en.wikipedia.org/wiki/File:Nuvola_apps_ksim.png) [Electronics](https://en.wikipedia.org/wiki/Portal:Electronics "Portal:Electronics")
- [](https://en.wikipedia.org/wiki/File:Noun-technology.svg) [Technology](https://en.wikipedia.org/wiki/Portal:Technology "Portal:Technology")
| [v](https://en.wikipedia.org/wiki/Template:COVID-19_pandemic_in_the_United_States "Template:COVID-19 pandemic in the United States") [t](https://en.wikipedia.org/wiki/Template_talk:COVID-19_pandemic_in_the_United_States "Template talk:COVID-19 pandemic in the United States") [e](https://en.wikipedia.org/wiki/Special:EditPage/Template:COVID-19_pandemic_in_the_United_States "Special:EditPage/Template:COVID-19 pandemic in the United States")[COVID-19 pandemic in the United States](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_United_States "COVID-19 pandemic in the United States") | |
|---|---|
| Timeline [early cases](https://en.wikipedia.org/wiki/List_of_early_cases_of_COVID-19_in_the_United_States "List of early cases of COVID-19 in the United States") [2020](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_the_United_States_\(2020\) "Timeline of the COVID-19 pandemic in the United States (2020)") [2021](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_the_United_States_\(2021\) "Timeline of the COVID-19 pandemic in the United States (2021)") [Testing](https://en.wikipedia.org/wiki/COVID-19_testing_in_the_United_States "COVID-19 testing in the United States") [Vaccination](https://en.wikipedia.org/wiki/COVID-19_vaccination_in_the_United_States "COVID-19 vaccination in the United States") [mandates](https://en.wikipedia.org/wiki/COVID-19_vaccination_mandates_in_the_United_States "COVID-19 vaccination mandates in the United States") [misinformation and hesitancy](https://en.wikipedia.org/wiki/COVID-19_vaccine_hesitancy_in_the_United_States "COVID-19 vaccine hesitancy in the United States") [Misinformation](https://en.wikipedia.org/wiki/COVID-19_misinformation_by_the_United_States "COVID-19 misinformation by the United States") | |
| Locations | |
| | |
| States and D.C. | [Alabama](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Alabama "COVID-19 pandemic in Alabama") [Alaska](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Alaska "COVID-19 pandemic in Alaska") [Arizona](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Arizona "COVID-19 pandemic in Arizona") [Arkansas](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Arkansas "COVID-19 pandemic in Arkansas") [California](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_California "COVID-19 pandemic in California") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_California "Timeline of the COVID-19 pandemic in California") [S.F. Bay Area](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_San_Francisco_Bay_Area "COVID-19 pandemic in the San Francisco Bay Area") [Colorado](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Colorado "COVID-19 pandemic in Colorado") [Connecticut](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Connecticut "COVID-19 pandemic in Connecticut") [Delaware](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Delaware "COVID-19 pandemic in Delaware") [Florida](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Florida "COVID-19 pandemic in Florida") [Georgia](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Georgia_\(U.S._state\) "COVID-19 pandemic in Georgia (U.S. state)") [Hawaii](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Hawaii "COVID-19 pandemic in Hawaii") [Idaho](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Idaho "COVID-19 pandemic in Idaho") [Illinois](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Illinois "COVID-19 pandemic in Illinois") [Indiana](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Indiana "COVID-19 pandemic in Indiana") [Iowa](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Iowa "COVID-19 pandemic in Iowa") [Kansas](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Kansas "COVID-19 pandemic in Kansas") [Kentucky](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Kentucky "COVID-19 pandemic in Kentucky") [Louisiana](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Louisiana "COVID-19 pandemic in Louisiana") [Maine](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Maine "COVID-19 pandemic in Maine") [Maryland](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Maryland "COVID-19 pandemic in Maryland") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_Maryland "Timeline of the COVID-19 pandemic in Maryland") [Massachusetts](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Massachusetts "COVID-19 pandemic in Massachusetts") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_Massachusetts "Timeline of the COVID-19 pandemic in Massachusetts") [Boston](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Boston "COVID-19 pandemic in Boston") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_Boston "Timeline of the COVID-19 pandemic in Boston") [Michigan](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Michigan "COVID-19 pandemic in Michigan") [Minnesota](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Minnesota "COVID-19 pandemic in Minnesota") [Mississippi](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Mississippi "COVID-19 pandemic in Mississippi") [Missouri](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Missouri "COVID-19 pandemic in Missouri") [Montana](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Montana "COVID-19 pandemic in Montana") [Nebraska](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Nebraska "COVID-19 pandemic in Nebraska") [Nevada](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Nevada "COVID-19 pandemic in Nevada") [New Hampshire](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_New_Hampshire "COVID-19 pandemic in New Hampshire") [New Jersey](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_New_Jersey "COVID-19 pandemic in New Jersey") [New Mexico](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_New_Mexico "COVID-19 pandemic in New Mexico") [New York](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_New_York_\(state\) "COVID-19 pandemic in New York (state)") [New York City](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_New_York_City "COVID-19 pandemic in New York City") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_New_York_City "Timeline of the COVID-19 pandemic in New York City") [North Carolina](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_North_Carolina "COVID-19 pandemic in North Carolina") [North Dakota](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_North_Dakota "COVID-19 pandemic in North Dakota") [Ohio](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Ohio "COVID-19 pandemic in Ohio") [Columbus](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Columbus,_Ohio "COVID-19 pandemic in Columbus, Ohio") [Oklahoma](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Oklahoma "COVID-19 pandemic in Oklahoma") [Oregon](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Oregon "COVID-19 pandemic in Oregon") [Portland](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Portland,_Oregon "COVID-19 pandemic in Portland, Oregon") [Pennsylvania](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Pennsylvania "COVID-19 pandemic in Pennsylvania") [Philadelphia](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Philadelphia "COVID-19 pandemic in Philadelphia") [Rhode Island](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Rhode_Island "COVID-19 pandemic in Rhode Island") [South Carolina](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_South_Carolina "COVID-19 pandemic in South Carolina") [South Dakota](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_South_Dakota "COVID-19 pandemic in South Dakota") [Tennessee](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Tennessee "COVID-19 pandemic in Tennessee") [Texas](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Texas "COVID-19 pandemic in Texas") [timeline](https://en.wikipedia.org/wiki/Timeline_of_the_COVID-19_pandemic_in_Texas "Timeline of the COVID-19 pandemic in Texas") [Austin](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Austin,_Texas "COVID-19 pandemic in Austin, Texas") [Utah](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Utah "COVID-19 pandemic in Utah") [Vermont](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Vermont "COVID-19 pandemic in Vermont") [Virginia](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Virginia "COVID-19 pandemic in Virginia") [Washington](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Washington_\(state\) "COVID-19 pandemic in Washington (state)") [Washington, D.C.](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Washington,_D.C. "COVID-19 pandemic in Washington, D.C.") [White House](https://en.wikipedia.org/wiki/White_House_COVID-19_outbreak "White House COVID-19 outbreak") [West Virginia](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_West_Virginia "COVID-19 pandemic in West Virginia") [Wisconsin](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Wisconsin "COVID-19 pandemic in Wisconsin") [Wyoming](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Wyoming "COVID-19 pandemic in Wyoming") |
| Territories and other areas | [American Samoa](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_American_Samoa "COVID-19 pandemic in American Samoa") [Guantanamo Bay Naval Base](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_Guantanamo_Bay_Naval_Base "COVID-19 pandemic in the Guantanamo Bay Naval Base") [Immigration detention](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_U.S._immigration_detention "COVID-19 pandemic in U.S. immigration detention") [Guam](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Guam "COVID-19 pandemic in Guam") [Navajo Nation](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_Navajo_Nation "COVID-19 pandemic in the Navajo Nation") [Northern Mariana Islands](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_Northern_Mariana_Islands "COVID-19 pandemic in the Northern Mariana Islands") [Puerto Rico](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_Puerto_Rico "COVID-19 pandemic in Puerto Rico") [U.S. Virgin Islands](https://en.wikipedia.org/wiki/COVID-19_pandemic_in_the_United_States_Virgin_Islands "COVID-19 pandemic in the United States Virgin Islands") |
| Ships | *[Grand Princess](https://en.wikipedia.org/wiki/COVID-19_pandemic_on_Grand_Princess "COVID-19 pandemic on Grand Princess")* [USS *Theodore Roosevelt*](https://en.wikipedia.org/wiki/COVID-19_pandemic_on_USS_Theodore_Roosevelt "COVID-19 pandemic on USS Theodore Roosevelt") |
| [Responses](https://en.wikipedia.org/wiki/United_States_responses_to_the_COVID-19_pandemic "United States responses to the COVID-19 pandemic") | |
| | |
| Government response | |
| | |
| Pre-pandemic exercises [Crimson Contagion](https://en.wikipedia.org/wiki/Crimson_Contagion "Crimson Contagion") [Event 201](https://en.wikipedia.org/wiki/Johns_Hopkins_Center_for_Health_Security#Event_201 "Johns Hopkins Center for Health Security") [Federal government response](https://en.wikipedia.org/wiki/U.S._federal_government_response_to_the_COVID-19_pandemic "U.S. federal government response to the COVID-19 pandemic") [Trump administration communication](https://en.wikipedia.org/wiki/Communication_of_the_Trump_administration_during_the_COVID-19_pandemic "Communication of the Trump administration during the COVID-19 pandemic") [Operation Warp Speed](https://en.wikipedia.org/wiki/Operation_Warp_Speed "Operation Warp Speed") [Biden administration COVID-19 action plan](https://en.wikipedia.org/wiki/Biden_administration_COVID-19_action_plan "Biden administration COVID-19 action plan") [State and local government responses](https://en.wikipedia.org/wiki/U.S._state_and_local_government_responses_to_the_COVID-19_pandemic "U.S. state and local government responses to the COVID-19 pandemic") state responses [California government response](https://en.wikipedia.org/wiki/California_government_response_to_the_COVID-19_pandemic "California government response to the COVID-19 pandemic") [New York government response](https://en.wikipedia.org/wiki/New_York_state_government_response_to_the_COVID-19_pandemic "New York state government response to the COVID-19 pandemic") [Texas government response](https://en.wikipedia.org/wiki/Texas_government_response_to_the_COVID-19_pandemic "Texas government response to the COVID-19 pandemic") Regional responses [Eastern States Multi-state Council](https://en.wikipedia.org/wiki/Eastern_States_Multi-state_Council "Eastern States Multi-state Council") [Midwest Governors Regional Pact](https://en.wikipedia.org/wiki/Midwest_Governors_Regional_Pact "Midwest Governors Regional Pact") [Western States Pact](https://en.wikipedia.org/wiki/Western_States_Pact "Western States Pact") [Eviction moratoriums](https://en.wikipedia.org/wiki/COVID-19_eviction_moratoriums_in_the_United_States "COVID-19 eviction moratoriums in the United States") [House Select Subcommittee on the Coronavirus Pandemic](https://en.wikipedia.org/wiki/United_States_House_Select_Subcommittee_on_the_Coronavirus_Pandemic "United States House Select Subcommittee on the Coronavirus Pandemic") [White House Coronavirus Task Force](https://en.wikipedia.org/wiki/White_House_Coronavirus_Task_Force "White House Coronavirus Task Force") [COVID-19 Advisory Board](https://en.wikipedia.org/wiki/COVID-19_Advisory_Board "COVID-19 Advisory Board") [Great American Economic Revival Industry Groups](https://en.wikipedia.org/wiki/Great_American_Economic_Revival_Industry_Groups "Great American Economic Revival Industry Groups") [Hospital ships](https://en.wikipedia.org/wiki/Hospital_ships_designated_for_the_COVID-19_pandemic "Hospital ships designated for the COVID-19 pandemic") [USNS *Mercy*](https://en.wikipedia.org/wiki/USNS_Mercy "USNS Mercy") [USNS *Comfort*](https://en.wikipedia.org/wiki/USNS_Comfort "USNS Comfort") [2020 Oval Office address](https://en.wikipedia.org/wiki/2020_Oval_Office_address "2020 Oval Office address") [Paycheck Protection Program](https://en.wikipedia.org/wiki/Paycheck_Protection_Program "Paycheck Protection Program") [Pandemic Response Accountability Committee](https://en.wikipedia.org/wiki/Pandemic_Response_Accountability_Committee "Pandemic Response Accountability Committee") [Special Inspector General for Pandemic Recovery](https://en.wikipedia.org/wiki/Special_Inspector_General_for_Pandemic_Recovery "Special Inspector General for Pandemic Recovery") [COVID-19 Congressional Oversight Commission](https://en.wikipedia.org/wiki/COVID-19_Congressional_Oversight_Commission "COVID-19 Congressional Oversight Commission") | |
| Legislation | [Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020](https://en.wikipedia.org/wiki/Coronavirus_Preparedness_and_Response_Supplemental_Appropriations_Act,_2020 "Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020") [Families First Coronavirus Response Act](https://en.wikipedia.org/wiki/Families_First_Coronavirus_Response_Act "Families First Coronavirus Response Act") [CARES Act](https://en.wikipedia.org/wiki/CARES_Act "CARES Act") [Paycheck Protection Program and Health Care Enhancement Act](https://en.wikipedia.org/wiki/Paycheck_Protection_Program_and_Health_Care_Enhancement_Act "Paycheck Protection Program and Health Care Enhancement Act") [HEROES Act](https://en.wikipedia.org/wiki/HEROES_Act "HEROES Act") [HEALS Act](https://en.wikipedia.org/wiki/HEALS_Act "HEALS Act") [American Rescue Plan](https://en.wikipedia.org/wiki/American_Rescue_Plan_Act_of_2021 "American Rescue Plan Act of 2021") |
| Private response | |
| | |
| [Center for COVID Control](https://en.wikipedia.org/wiki/Center_for_COVID_Control "Center for COVID Control") [Covid Act Now](https://en.wikipedia.org/wiki/Covid_Act_Now "Covid Act Now") [COVID Tracking Project](https://en.wikipedia.org/wiki/COVID_Tracking_Project "COVID Tracking Project") [MusiCares COVID-19 Relief Fund](https://en.wikipedia.org/wiki/MusiCares_COVID-19_Relief_Fund "MusiCares COVID-19 Relief Fund") | |
| Media | *[30 Rock: A One-Time Special](https://en.wikipedia.org/wiki/30_Rock:_A_One-Time_Special "30 Rock: A One-Time Special")* *[Acting for a Cause](https://en.wikipedia.org/wiki/Acting_for_a_Cause "Acting for a Cause")* *[Digital Drag Fest](https://en.wikipedia.org/wiki/Digital_Drag_Fest "Digital Drag Fest")* *[Home Movie: The Princess Bride](https://en.wikipedia.org/wiki/Home_Movie:_The_Princess_Bride "Home Movie: The Princess Bride")* *[iHeart Living Room Concert for America](https://en.wikipedia.org/wiki/IHeart_Living_Room_Concert_for_America "IHeart Living Room Concert for America")* *[Make It Work\!](https://en.wikipedia.org/wiki/Make_It_Work! "Make It Work!")* *[Saturday Night Seder](https://en.wikipedia.org/wiki/Saturday_Night_Seder "Saturday Night Seder")* *[Saturday Night Live at Home](https://en.wikipedia.org/wiki/Saturday_Night_Live_at_Home "Saturday Night Live at Home")* *[Sesame Street: Elmo's Playdate](https://en.wikipedia.org/wiki/Sesame_Street:_Elmo%27s_Playdate "Sesame Street: Elmo's Playdate")* *[The Disney Family Singalong](https://en.wikipedia.org/wiki/The_Disney_Family_Singalong "The Disney Family Singalong")* *[Volume II](https://en.wikipedia.org/wiki/The_Disney_Family_Singalong:_Volume_II "The Disney Family Singalong: Volume II")* *[Take Me to the World: A Sondheim 90th Birthday Celebration](https://en.wikipedia.org/wiki/Take_Me_to_the_World:_A_Sondheim_90th_Birthday_Celebration "Take Me to the World: A Sondheim 90th Birthday Celebration")* *[Together at Home](https://en.wikipedia.org/wiki/Together_at_Home "Together at Home")* *[Saving Our Selves](https://en.wikipedia.org/wiki/Saving_Our_Selves "Saving Our Selves")* *[A Parks and Recreation Special](https://en.wikipedia.org/wiki/A_Parks_and_Recreation_Special "A Parks and Recreation Special")* *[Rise Up New York\!](https://en.wikipedia.org/wiki/Rise_Up_New_York! "Rise Up New York!")* "[U.S. Deaths Near 100,000, An Incalculable Loss](https://en.wikipedia.org/wiki/U.S._Deaths_Near_100,000,_An_Incalculable_Loss "U.S. Deaths Near 100,000, An Incalculable Loss")" *[Dear Class of 2020](https://en.wikipedia.org/wiki/Dear_Class_of_2020 "Dear Class of 2020")* *[\#Graduation2020](https://en.wikipedia.org/wiki/Graduation2020 "Graduation2020")* *[Graduate Together: America Honors the High School Class of 2020](https://en.wikipedia.org/wiki/Graduate_Together:_America_Honors_the_High_School_Class_of_2020 "Graduate Together: America Honors the High School Class of 2020")* *[We Are One: A Global Film Festival](https://en.wikipedia.org/wiki/We_Are_One:_A_Global_Film_Festival "We Are One: A Global Film Festival")* *[Global Goal: Unite for Our Future](https://en.wikipedia.org/wiki/Global_Goal:_Unite_for_Our_Future "Global Goal: Unite for Our Future")* *[A Killer Party](https://en.wikipedia.org/wiki/A_Killer_Party "A Killer Party")* *[The Disney Holiday Singalong](https://en.wikipedia.org/wiki/The_Disney_Holiday_Singalong "The Disney Holiday Singalong")* *[WrestleMania 36](https://en.wikipedia.org/wiki/WrestleMania_36 "WrestleMania 36")* *[Ratatouille the Musical](https://en.wikipedia.org/wiki/Ratatouille_the_Musical "Ratatouille the Musical")* [Nicole Kidman AMC Theatres commercial](https://en.wikipedia.org/wiki/Nicole_Kidman_AMC_Theatres_commercial "Nicole Kidman AMC Theatres commercial") [93rd Academy Awards](https://en.wikipedia.org/wiki/93rd_Academy_Awards "93rd Academy Awards") [74th Tony Awards](https://en.wikipedia.org/wiki/74th_Tony_Awards "74th Tony Awards") *[Stars in the House](https://en.wikipedia.org/wiki/Stars_in_the_House "Stars in the House")* |
| Impacts | |
| | |
| [Social](https://en.wikipedia.org/wiki/Social_impact_of_the_COVID-19_pandemic_in_the_United_States "Social impact of the COVID-19 pandemic in the United States") | [2020 presidential election](https://en.wikipedia.org/wiki/2020_United_States_presidential_election#Effects_of_the_COVID-19_pandemic "2020 United States presidential election") [postal voting](https://en.wikipedia.org/wiki/Postal_voting_in_the_2020_United_States_elections "Postal voting in the 2020 United States elections") [2021 hospital crisis](https://en.wikipedia.org/wiki/2021_hospital_crisis_in_the_U.S._from_COVID-19 "2021 hospital crisis in the U.S. from COVID-19") [Abortion](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_abortion_in_the_United_States "Impact of the COVID-19 pandemic on abortion in the United States") [Congressional insider trading scandal](https://en.wikipedia.org/wiki/2020_congressional_insider_trading_scandal "2020 congressional insider trading scandal") [Education](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_education_in_the_United_States "Impact of the COVID-19 pandemic on education in the United States") [Face masks](https://en.wikipedia.org/wiki/Face_masks_during_the_COVID-19_pandemic_in_the_United_States "Face masks during the COVID-19 pandemic in the United States") [Foster care](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_foster_care_in_the_United_States "Impact of the COVID-19 pandemic on foster care in the United States") [Microsoft Teams](https://en.wikipedia.org/wiki/Microsoft_Teams "Microsoft Teams") [Protests](https://en.wikipedia.org/wiki/COVID-19_protests_in_the_United_States "COVID-19 protests in the United States") [Open the States](https://en.wikipedia.org/wiki/Open_the_States "Open the States") [George Floyd](https://en.wikipedia.org/wiki/George_Floyd_protests "George Floyd protests") [Election](https://en.wikipedia.org/wiki/2020%E2%80%9321_United_States_election_protests "2020–21 United States election protests") [United States Capitol attack](https://en.wikipedia.org/wiki/January_6_United_States_Capitol_attack "January 6 United States Capitol attack") [Racial disparities](https://en.wikipedia.org/wiki/Racial_disparities_in_the_COVID-19_pandemic_in_the_United_States "Racial disparities in the COVID-19 pandemic in the United States") [African-American communities](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_African_diaspora "Impact of the COVID-19 pandemic on African diaspora") [Native American communities](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_Native_American_tribes_and_tribal_communities "Impact of the COVID-19 pandemic on Native American tribes and tribal communities") [Sports](https://en.wikipedia.org/wiki/Social_impact_of_the_COVID-19_pandemic_in_the_United_States#Sports "Social impact of the COVID-19 pandemic in the United States") [Television](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_television_in_the_United_States "Impact of the COVID-19 pandemic on television in the United States") [programs affected](https://en.wikipedia.org/wiki/List_of_American_television_series_impacted_by_the_COVID-19_pandemic "List of American television series impacted by the COVID-19 pandemic") [The Walt Disney Company](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_the_Walt_Disney_Company "Impact of the COVID-19 pandemic on the Walt Disney Company") [Zoom Communications]() [2022–2023 pediatric care crisis](https://en.wikipedia.org/wiki/2022%E2%80%932023_pediatric_care_crisis "2022–2023 pediatric care crisis") |
| [Economic](https://en.wikipedia.org/wiki/Economic_impact_of_the_COVID-19_pandemic_in_the_United_States "Economic impact of the COVID-19 pandemic in the United States") | |
| | |
| [Meat industry](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_the_meat_industry_in_the_United_States "Impact of the COVID-19 pandemic on the meat industry in the United States") [Recession](https://en.wikipedia.org/wiki/COVID-19_recession "COVID-19 recession") [Restaurant industry](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_the_restaurant_industry_in_the_United_States "Impact of the COVID-19 pandemic on the restaurant industry in the United States") [Stock market crash](https://en.wikipedia.org/wiki/2020_stock_market_crash "2020 stock market crash") | |
| [Strikes](https://en.wikipedia.org/wiki/Strikes_during_the_COVID-19_pandemic "Strikes during the COVID-19 pandemic") | [Alabama aluminum plant strike](https://en.wikipedia.org/wiki/2020%E2%80%932021_Alabama_aluminum_plant_strike "2020–2021 Alabama aluminum plant strike") [Allegheny Technologies strike](https://en.wikipedia.org/wiki/2021_Allegheny_Technologies_strike "2021 Allegheny Technologies strike") [Bath shipbuilders' strike](https://en.wikipedia.org/wiki/2020_Bath_shipbuilders%27_strike "2020 Bath shipbuilders' strike") [Columbia University strike](https://en.wikipedia.org/wiki/2021%E2%80%932022_Columbia_University_strike "2021–2022 Columbia University strike") [Frito-Lay strike](https://en.wikipedia.org/wiki/2021_Frito-Lay_strike "2021 Frito-Lay strike") [HarperCollins strike](https://en.wikipedia.org/wiki/2022%E2%80%932023_HarperCollins_strike "2022–2023 HarperCollins strike") [Heaven Hill strike](https://en.wikipedia.org/wiki/2021_Heaven_Hill_strike "2021 Heaven Hill strike") [Hunts Point Produce Market strike](https://en.wikipedia.org/wiki/2021_Hunts_Point_Produce_Market_strike "2021 Hunts Point Produce Market strike") [John Deere strike](https://en.wikipedia.org/wiki/2021_John_Deere_strike "2021 John Deere strike") [Kellogg's strike](https://en.wikipedia.org/wiki/2021_Kellogg%27s_strike "2021 Kellogg's strike") [Mercy Hospital strike](https://en.wikipedia.org/wiki/2021_Mercy_Hospital_strike "2021 Mercy Hospital strike") [Michigan graduate students' strike](https://en.wikipedia.org/wiki/2020_Michigan_graduate_students%27_strike "2020 Michigan graduate students' strike") [Nabisco strike](https://en.wikipedia.org/wiki/2021_Nabisco_strike "2021 Nabisco strike") [Oregon Tech strike](https://en.wikipedia.org/wiki/2021_Oregon_Tech_strike "2021 Oregon Tech strike") [Saint Vincent Hospital strike](https://en.wikipedia.org/wiki/2021%E2%80%932022_Saint_Vincent_Hospital_strike "2021–2022 Saint Vincent Hospital strike") [St. Charles Bend strike](https://en.wikipedia.org/wiki/2021_St._Charles_Bend_strike "2021 St. Charles Bend strike") [St. Paul Park refinery strike](https://en.wikipedia.org/wiki/2021_St._Paul_Park_refinery_strike "2021 St. Paul Park refinery strike") [University of Illinois Hospital strikes](https://en.wikipedia.org/wiki/2020_University_of_Illinois_Hospital_strikes "2020 University of Illinois Hospital strikes") [Virginia Volvo Trucks strike](https://en.wikipedia.org/wiki/2021_Virginia_Volvo_Trucks_strike "2021 Virginia Volvo Trucks strike") [Warrior Met Coal strike](https://en.wikipedia.org/wiki/2021%E2%80%932023_Warrior_Met_Coal_strike "2021–2023 Warrior Met Coal strike") |
| Notable people | |
| | |
| Federal | [Jerome Adams](https://en.wikipedia.org/wiki/Jerome_Adams "Jerome Adams") [Scott Atlas](https://en.wikipedia.org/wiki/Scott_Atlas "Scott Atlas") [Alex Azar](https://en.wikipedia.org/wiki/Alex_Azar "Alex Azar") [Joe Biden](https://en.wikipedia.org/wiki/Joe_Biden "Joe Biden") [Deborah Birx](https://en.wikipedia.org/wiki/Deborah_Birx "Deborah Birx") [Rick Bright](https://en.wikipedia.org/wiki/Rick_Bright "Rick Bright") [Anthony Fauci](https://en.wikipedia.org/wiki/Anthony_Fauci "Anthony Fauci") [Pete Gaynor](https://en.wikipedia.org/wiki/Pete_Gaynor "Pete Gaynor") [Brett Giroir](https://en.wikipedia.org/wiki/Brett_Giroir "Brett Giroir") [Stephen Hahn](https://en.wikipedia.org/wiki/Stephen_Hahn "Stephen Hahn") [Ashish Jha](https://en.wikipedia.org/wiki/Ashish_Jha "Ashish Jha") [Ron Klain](https://en.wikipedia.org/wiki/Ron_Klain "Ron Klain") [Nancy Messonnier](https://en.wikipedia.org/wiki/Nancy_Messonnier "Nancy Messonnier") [Vivek Murthy](https://en.wikipedia.org/wiki/Vivek_Murthy "Vivek Murthy") [Peter Navarro](https://en.wikipedia.org/wiki/Peter_Navarro "Peter Navarro") [Mike Pence](https://en.wikipedia.org/wiki/Mike_Pence "Mike Pence") [Gustave F. Perna](https://en.wikipedia.org/wiki/Gustave_F._Perna "Gustave F. Perna") [Robert R. Redfield](https://en.wikipedia.org/wiki/Robert_R._Redfield "Robert R. Redfield") [Todd T. Semonite](https://en.wikipedia.org/wiki/Todd_T._Semonite "Todd T. Semonite") [Moncef Slaoui](https://en.wikipedia.org/wiki/Moncef_Slaoui "Moncef Slaoui") [Andy Slavitt](https://en.wikipedia.org/wiki/Andy_Slavitt "Andy Slavitt") [Donald Trump](https://en.wikipedia.org/wiki/Donald_Trump "Donald Trump") [Rochelle Walensky](https://en.wikipedia.org/wiki/Rochelle_Walensky "Rochelle Walensky") [Jeff Zients](https://en.wikipedia.org/wiki/Jeff_Zients "Jeff Zients") |
| State and local | [Amy Acton](https://en.wikipedia.org/wiki/Amy_Acton "Amy Acton") [Eric Adams](https://en.wikipedia.org/wiki/Eric_Adams "Eric Adams") [Greg Abbott](https://en.wikipedia.org/wiki/Greg_Abbott "Greg Abbott") [Kate Brown](https://en.wikipedia.org/wiki/Kate_Brown "Kate Brown") [Andrew Cuomo](https://en.wikipedia.org/wiki/Andrew_Cuomo "Andrew Cuomo") [Dave A. Chokshi](https://en.wikipedia.org/wiki/Dave_A._Chokshi "Dave A. Chokshi") [Bill de Blasio](https://en.wikipedia.org/wiki/Bill_de_Blasio "Bill de Blasio") [Ron DeSantis](https://en.wikipedia.org/wiki/Ron_DeSantis "Ron DeSantis") [Mike DeWine](https://en.wikipedia.org/wiki/Mike_DeWine "Mike DeWine") [Eric Garcetti](https://en.wikipedia.org/wiki/Eric_Garcetti "Eric Garcetti") [Kathy Hochul](https://en.wikipedia.org/wiki/Kathy_Hochul "Kathy Hochul") [Larry Hogan](https://en.wikipedia.org/wiki/Larry_Hogan "Larry Hogan") [Jay Inslee](https://en.wikipedia.org/wiki/Jay_Inslee "Jay Inslee") [Jim Kenney](https://en.wikipedia.org/wiki/Jim_Kenney "Jim Kenney") [Brian Kemp](https://en.wikipedia.org/wiki/Brian_Kemp "Brian Kemp") [Ned Lamont](https://en.wikipedia.org/wiki/Ned_Lamont "Ned Lamont") [Lori Lightfoot](https://en.wikipedia.org/wiki/Lori_Lightfoot "Lori Lightfoot") [Phil Murphy](https://en.wikipedia.org/wiki/Phil_Murphy "Phil Murphy") [Gavin Newsom](https://en.wikipedia.org/wiki/Gavin_Newsom "Gavin Newsom") [J. B. Pritzker](https://en.wikipedia.org/wiki/J._B._Pritzker "J. B. Pritzker") [Gretchen Whitmer](https://en.wikipedia.org/wiki/Gretchen_Whitmer "Gretchen Whitmer") [Tom Wolf](https://en.wikipedia.org/wiki/Tom_Wolf "Tom Wolf") |
| Scientists | [Yaneer Bar-Yam](https://en.wikipedia.org/wiki/Yaneer_Bar-Yam "Yaneer Bar-Yam") [Carl Bergstrom](https://en.wikipedia.org/wiki/Carl_Bergstrom "Carl Bergstrom") [Mandy Cohen](https://en.wikipedia.org/wiki/Mandy_Cohen "Mandy Cohen") [Kizzmekia Corbett](https://en.wikipedia.org/wiki/Kizzmekia_Corbett "Kizzmekia Corbett") [Natalie Dean](https://en.wikipedia.org/wiki/Natalie_Dean "Natalie Dean") [Eric Feigl-Ding](https://en.wikipedia.org/wiki/Eric_Feigl-Ding "Eric Feigl-Ding") [Céline Gounder](https://en.wikipedia.org/wiki/C%C3%A9line_Gounder "Céline Gounder") [Scott Gottlieb](https://en.wikipedia.org/wiki/Scott_Gottlieb "Scott Gottlieb") [Peter Hotez](https://en.wikipedia.org/wiki/Peter_Hotez "Peter Hotez") [Akiko Iwasaki](https://en.wikipedia.org/wiki/Akiko_Iwasaki "Akiko Iwasaki") [Ashish Jha](https://en.wikipedia.org/wiki/Ashish_Jha "Ashish Jha") [Marc Lipsitch](https://en.wikipedia.org/wiki/Marc_Lipsitch "Marc Lipsitch") [Syra Madad](https://en.wikipedia.org/wiki/Syra_Madad "Syra Madad") [Lauren Meyers](https://en.wikipedia.org/wiki/Lauren_Meyers "Lauren Meyers") [Michael Mina](https://en.wikipedia.org/wiki/Michael_Mina_\(epidemiologist\) "Michael Mina (epidemiologist)") [Michael Osterholm](https://en.wikipedia.org/wiki/Michael_Osterholm "Michael Osterholm") [Kimberly Prather](https://en.wikipedia.org/wiki/Kimberly_Prather "Kimberly Prather") [Caitlin Rivers](https://en.wikipedia.org/wiki/Caitlin_Rivers "Caitlin Rivers") |
| **[](https://en.wikipedia.org/wiki/File:SARS-CoV-2_\(Wikimedia_colors\).svg) [COVID-19 portal](https://en.wikipedia.org/wiki/Portal:COVID-19 "Portal:COVID-19")** | |

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Zoom Communications
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[Add topic](https://en.wikipedia.org/wiki/Zoom_Communications) |
| Readable Markdown | From Wikipedia, the free encyclopedia
| | |
|---|---|
| [](https://en.wikipedia.org/wiki/File:Zoom_Logo_2022.svg) | |
| [](https://en.wikipedia.org/wiki/File:Zoomheadquarters.jpg)Headquarters in [Downtown San Jose](https://en.wikipedia.org/wiki/Downtown_San_Jose "Downtown San Jose") | |
| Formerly | Saasbee, Inc. (2011–2012) Zoom Video Communications, Inc. (2012–2024) |
| Company type | [Public](https://en.wikipedia.org/wiki/Public_company "Public company") |
| [Traded as](https://en.wikipedia.org/wiki/Ticker_symbol "Ticker symbol") | [Nasdaq](https://en.wikipedia.org/wiki/Nasdaq "Nasdaq"): [ZM](https://www.nasdaq.com/market-activity/stocks/zm) (Class A) [Russell 1000](https://en.wikipedia.org/wiki/Russell_1000 "Russell 1000") component |
| Founded | April 21, 2011; 14 years ago |
| Founder | [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan") |
| Headquarters | [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California"), U.S. |
| Area served | Worldwide |
| Key people | Eric Yuan ([chairman and CEO](https://en.wikipedia.org/wiki/Chairman_and_CEO "Chairman and CEO")) [Xuedong Huang](https://en.wikipedia.org/wiki/Xuedong_Huang "Xuedong Huang") ([CTO](https://en.wikipedia.org/wiki/Chief_technology_officer "Chief technology officer")) |
| Products | [Zoom](https://en.wikipedia.org/wiki/Zoom_\(software\) "Zoom (software)") |
| Services | [Videotelephony](https://en.wikipedia.org/wiki/Videotelephony "Videotelephony") [Online chat](https://en.wikipedia.org/wiki/Online_chat "Online chat") [Business telephone systems](https://en.wikipedia.org/wiki/Business_telephone_system "Business telephone system") |
| Revenue |  [US\$](https://en.wikipedia.org/wiki/United_States_dollar "United States dollar")4\.67 billion (2025) |
| [Operating income](https://en.wikipedia.org/wiki/Earnings_before_interest_and_taxes "Earnings before interest and taxes") |  US\$813 million (2025) |
| [Net income](https://en.wikipedia.org/wiki/Net_income "Net income") |  US\$1.01 billion (2025) |
| [Total assets](https://en.wikipedia.org/wiki/Asset "Asset") |  US\$11.0 billion (2025) |
| [Total equity](https://en.wikipedia.org/wiki/Equity_\(finance\) "Equity (finance)") |  US\$8.96 billion (2025) |
| Number of employees | 7,412 (2025) |
| Website | [zoom.com](https://www.zoom.com/) |
| **Footnotes / references** Financials as of January 31, 2025.[\[1\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-10K-1) | |
**Zoom Communications, Inc.** (formerly **Zoom Video Communications, Inc.**, commonly shortened to **Zoom**, and stylized as **zoom**) is an American communications technology company headquartered in [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California"), United States. It is primarily known for the videoconferencing application [Zoom](https://en.wikipedia.org/wiki/Zoom_\(software\) "Zoom (software)").
The company was founded in 2011 by [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan"), a former [Cisco](https://en.wikipedia.org/wiki/Cisco_Systems "Cisco Systems") engineer and executive. It launched its software in 2013.[\[2\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-backstory-2) Its software products have faced public and media scrutiny related to [security](https://en.wikipedia.org/wiki/Computer_security "Computer security") and [privacy](https://en.wikipedia.org/wiki/Information_privacy "Information privacy") issues, though the company has taken measures to address these issues.[\[3\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-3)[\[4\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-4)[\[5\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Lopez_2020-5)
[](https://en.wikipedia.org/wiki/File:Zoom_Communications_Logo.svg)
Former logo (2014-2022)
Zoom was founded by [Eric Yuan](https://en.wikipedia.org/wiki/Eric_Yuan "Eric Yuan"), a former corporate vice president for [Cisco Webex](https://en.wikipedia.org/wiki/Cisco_Webex "Cisco Webex").[\[6\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-6) He left Cisco in April 2011 with 40 engineers to start a new company,[\[2\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-backstory-2) originally named Saasbee, Inc.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) The company had trouble finding investors because many people thought the videotelephony market was already saturated.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) In June 2011, the company raised \$3 million of [seed money](https://en.wikipedia.org/wiki/Seed_money "Seed money") from WebEx founder [Subrah Iyar](https://en.wikipedia.org/wiki/Subrah_Iyar "Subrah Iyar"), former [Cisco](https://en.wikipedia.org/wiki/Cisco "Cisco") SVP and General Counsel Dan Scheinman, and [venture capitalists](https://en.wikipedia.org/wiki/Venture_capital "Venture capital") Matt Ocko, [TSVC](https://en.wikipedia.org/w/index.php?title=TSVC&action=edit&redlink=1 "TSVC (page does not exist)"), and Bill Tai.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7)
In May 2012, the company changed its name to Zoom, influenced by [Thacher Hurd](https://en.wikipedia.org/wiki/Thacher_Hurd "Thacher Hurd")'s children's book *Zoom City*.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) In September 2012, Zoom launched a beta version that could host conferences with up to 15 video participants.[\[8\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-8) In November 2012, the company signed [Stanford University](https://en.wikipedia.org/wiki/Stanford_University "Stanford University") as its first customer.[\[7\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-young-7) The service was launched in January 2013 after the company raised a \$6 million [Series A round](https://en.wikipedia.org/wiki/Series_A_round "Series A round") from [Qualcomm Ventures](https://en.wikipedia.org/wiki/Qualcomm_Ventures "Qualcomm Ventures"), [Yahoo\!](https://en.wikipedia.org/wiki/Yahoo! "Yahoo!") founder [Jerry Yang](https://en.wikipedia.org/wiki/Jerry_Yang "Jerry Yang"), WebEx founder [Subrah Iyar](https://en.wikipedia.org/wiki/Subrah_Iyar "Subrah Iyar"), and former [Cisco](https://en.wikipedia.org/wiki/Cisco "Cisco") SVP and General Counsel Dan Scheinman.[\[9\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-9) Zoom launched version 1.0 of the program allowing the maximum number of participants per conference to be 25.[\[10\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-10) By the end of its first month, Zoom had 400,000 users and by May 2013 it had 1 million users.[\[11\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-drive-11)[\[12\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-12)
In July 2013, Zoom established partnerships with [B2B](https://en.wikipedia.org/wiki/Business-to-business "Business-to-business") collaboration software providers, such as Redbooth (then Teambox),[\[13\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-13) and also created a program named Works with Zoom, which established partnerships with [Logitech](https://en.wikipedia.org/wiki/Logitech "Logitech"), Vaddio,[\[14\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-14) and [InFocus](https://en.wikipedia.org/wiki/InFocus "InFocus").[\[15\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-15)[\[16\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-16)[\[17\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-17) In September 2013, the company raised \$6.5 million in a Series B round from Horizon Ventures, and existing investors. At that time, it had 3 million daily meeting participants.[\[11\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-drive-11)
On February 4, 2015, the company received [US\$](https://en.wikipedia.org/wiki/US$ "US$")30 million in Series C funding from investors including [Emergence Capital](https://en.wikipedia.org/w/index.php?title=Emergence_Capital&action=edit&redlink=1 "Emergence Capital (page does not exist)"), [Horizons Ventures](https://en.wikipedia.org/wiki/Horizons_Ventures "Horizons Ventures") ([Li Ka-shing](https://en.wikipedia.org/wiki/Li_Ka-shing "Li Ka-shing")), [Qualcomm Ventures](https://en.wikipedia.org/wiki/Qualcomm_Ventures "Qualcomm Ventures"), [Jerry Yang](https://en.wikipedia.org/wiki/Jerry_Yang "Jerry Yang"), and [Patrick Soon-Shiong](https://en.wikipedia.org/wiki/Patrick_Soon-Shiong "Patrick Soon-Shiong").[\[18\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-18) At that time, Zoom had 40 million users, with 65,000 organizations subscribed and a total of 1 billion meeting minutes since it was established.[\[19\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-19) Over the course of 2015 and 2016, the company integrated its software with [Slack](https://en.wikipedia.org/wiki/Slack_\(software\) "Slack (software)"), [Salesforce](https://en.wikipedia.org/wiki/Salesforce "Salesforce"), and [Skype for Business](https://en.wikipedia.org/wiki/Skype_for_Business "Skype for Business").[\[20\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-20)[\[21\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-21)[\[22\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-22) With version 2.5 in October 2015, Zoom increased the maximum number of participants allowed per conference to 50[\[23\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-23) and later to 1,000 for business customers.[\[24\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-24)[\[25\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-25) In November 2015, former president of [RingCentral](https://en.wikipedia.org/wiki/RingCentral "RingCentral") David Berman was named president of the company, and [Peter Gassner](https://en.wikipedia.org/wiki/Peter_Gassner "Peter Gassner"), the founder and [CEO](https://en.wikipedia.org/wiki/Chief_executive_officer "Chief executive officer") of [Veeva Systems](https://en.wikipedia.org/wiki/Veeva_Systems "Veeva Systems"), joined Zoom's [board of directors](https://en.wikipedia.org/wiki/Board_of_directors "Board of directors").[\[26\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-26)
In January 2017, the company raised US\$100 million in Series D funding from [Sequoia Capital](https://en.wikipedia.org/wiki/Sequoia_Capital "Sequoia Capital") at a US\$1 billion valuation,[\[27\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-27) making it a [unicorn](https://en.wikipedia.org/wiki/Unicorn_\(finance\) "Unicorn (finance)").[\[28\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Ray_2020-28)[\[29\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-29) In April 2017, Zoom launched a scalable [telehealth](https://en.wikipedia.org/wiki/Telehealth "Telehealth") product allowing doctors to host remote consultations with patients.[\[30\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-30)[\[31\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-31) In May, Zoom announced integration with [Polycom](https://en.wikipedia.org/wiki/Polycom "Polycom")'s conferencing systems, enabling features such as multiple screen and device meetings, HD and wireless screen sharing, and calendar integration with [Microsoft Outlook](https://en.wikipedia.org/wiki/Microsoft_Outlook "Microsoft Outlook"), [Google Calendar](https://en.wikipedia.org/wiki/Google_Calendar "Google Calendar"), and [iCal](https://en.wikipedia.org/wiki/ICal "ICal").[\[32\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-32) From September 25–27, 2017, Zoom hosted Zoomtopia 2017, its first annual user conference. At this conference, Zoom announced a partnership with [Meta Platforms](https://en.wikipedia.org/wiki/Meta_Platforms "Meta Platforms") to integrate Zoom with [augmented reality](https://en.wikipedia.org/wiki/Augmented_reality "Augmented reality"), integration with Slack and [Workplace by Facebook](https://en.wikipedia.org/wiki/Workplace_by_Facebook "Workplace by Facebook"), and first steps towards an [artificial intelligence](https://en.wikipedia.org/wiki/Artificial_intelligence "Artificial intelligence") (AI) [speech recognition](https://en.wikipedia.org/wiki/Speech_recognition "Speech recognition") program.[\[33\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-33)[\[34\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-34)
On April 18, 2019, the company became a [public company](https://en.wikipedia.org/wiki/Public_company "Public company") via an [initial public offering](https://en.wikipedia.org/wiki/Initial_public_offering "Initial public offering"); since then, it has been listed on [Nasdaq](https://en.wikipedia.org/wiki/Nasdaq "Nasdaq") under the ticker symbol ZM. After pricing at US\$36 per share, the share price increased over 72% on the first day of trading.[\[35\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-35)[\[36\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-value-36) Prior to the IPO, [Dropbox](https://en.wikipedia.org/wiki/Dropbox_\(service\) "Dropbox (service)") invested \$5 million in Zoom.[\[37\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-37) The company first became profitable in 2019.[\[38\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-38)[\[39\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-The_DBT_News_2020-39)[\[36\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-value-36)
Due to the increase in [remote work](https://en.wikipedia.org/wiki/Remote_work "Remote work"), [distance education](https://en.wikipedia.org/wiki/Distance_education "Distance education"), and remote [social relations](https://en.wikipedia.org/wiki/Social_relation "Social relation") during the [COVID-19 pandemic](https://en.wikipedia.org/wiki/COVID-19_pandemic "COVID-19 pandemic"), usage increased substantially and the Zoom [mobile app](https://en.wikipedia.org/wiki/Mobile_app "Mobile app") was the 5th most downloaded mobile app in 2020, behind [TikTok](https://en.wikipedia.org/wiki/TikTok "TikTok"), [WhatsApp](https://en.wikipedia.org/wiki/WhatsApp "WhatsApp"), [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook"), and [Instagram](https://en.wikipedia.org/wiki/Instagram "Instagram").[\[40\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-40) The company offered its services free to [K–12](https://en.wikipedia.org/wiki/K%E2%80%9312 "K–12") schools in many countries.[\[41\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-k12-41)[\[42\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-42) On April 30, the company joined the [Nasdaq-100](https://en.wikipedia.org/wiki/Nasdaq-100 "Nasdaq-100") stock index.[\[43\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-43) The next month, Zoom acquired [Keybase](https://en.wikipedia.org/wiki/Keybase "Keybase"), a company specializing in end-to-end encryption,[\[44\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-44) and in June, the company hired its first [chief diversity officer](https://en.wikipedia.org/wiki/Chief_diversity_officer "Chief diversity officer"), Damien Hooper-Campbell.[\[45\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-time1-45)
Zoom announced its first [hardware as a service](https://en.wikipedia.org/wiki/Hardware_as_a_service "Hardware as a service") products in July 2020, bundling its videoconferencing software with third-party hardware by DTEN, Neat, [Poly](https://en.wikipedia.org/wiki/Poly_\(company\) "Poly (company)"), and [Yealink](https://en.wikipedia.org/wiki/Yealink_Network_Technology "Yealink Network Technology"), and running on the [ServiceNow](https://en.wikipedia.org/wiki/ServiceNow "ServiceNow") platform. It began with Zoom Rooms and Zoom Phone offerings, with those services available to US customers, who can acquire hardware from Zoom for a fixed monthly cost.[\[46\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-46)[\[47\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-47) On July 15, 2020, the company announced Zoom for Home, a line of products for home use, designed for [remote workers](https://en.wikipedia.org/wiki/Remote_work "Remote work"). The first product, Zoom for Home - DTEN ME, includes software by Zoom and hardware by DTEN. It consists of a 27-inch screen with three wide-angle cameras and eight microphones, with Zoom software preloaded on the device. It became available in August 2020.[\[48\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-48)[\[49\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-49)
In June 2021, Zoom acquired Kites (Karlsruhe Information Technology Solutions), an [artificial intelligence](https://en.wikipedia.org/wiki/Artificial_intelligence "Artificial intelligence")\-based language [translation](https://en.wikipedia.org/wiki/Translation "Translation") company with an aim to reduce [language barriers](https://en.wikipedia.org/wiki/Language_barrier "Language barrier") in video calls.[\[50\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-50) Zoom's attempt to acquire contact center company Five9 for \$14.7 billion in September of that year was turned down by Five9's shareholders.[\[51\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-51)[\[52\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-52)
Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, in February 2023, citing unsustainable growth following rapid scaling to manage the demand of the pandemic.[\[53\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-53) Zoom then acquired [Workvivo](https://en.wikipedia.org/wiki/Workvivo_\(software\) "Workvivo (software)") in April to extend the Zoom platform.[\[54\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-54) Zoom dropped out of the Nasdaq-100 in December.[\[55\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-55)
In November 2024, Zoom Video Communications, Inc. rebranded as Zoom Communications, Inc., dropping 'Video' from its name, to reflect a change towards what CEO Eric Yuan described as "\[an\] AI-first work platform for human connection".[\[56\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-56) Zoom announced the acquisition of the AI-powered hiring platform BrightHire for an undisclosed amount a year later.[\[57\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-57)
## Privacy and security issues
\[[edit](https://en.wikipedia.org/w/index.php?title=Zoom_Communications&action=edit§ion=5 "Edit section: Privacy and security issues")\]
Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software.[\[58\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-58)[\[5\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Lopez_2020-5) The company has also been criticized for its privacy and corporate data sharing policies.[\[59\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-59)[\[60\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-60)[\[61\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-61) Security researchers and reporters have criticized the company for its lack of transparency and poor [encryption](https://en.wikipedia.org/wiki/Encryption "Encryption") practices. Zoom initially claimed to use "[end-to-end encryption](https://en.wikipedia.org/wiki/End-to-end_encryption "End-to-end encryption")" in its marketing materials,[\[62\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-62) but later clarified it meant "from Zoom end point to Zoom end point" (meaning effectively between Zoom servers and Zoom clients), which *[The Intercept](https://en.wikipedia.org/wiki/The_Intercept "The Intercept")* described as misleading and "dishonest".[\[63\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-63)
In March 2020, [New York State Attorney General](https://en.wikipedia.org/wiki/Attorney_General_of_New_York "Attorney General of New York") [Letitia James](https://en.wikipedia.org/wiki/Letitia_James "Letitia James") launched an inquiry into Zoom's privacy and security practices;[\[64\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-nyag-64) the inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures.[\[65\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-65) In the same month, a class-action lawsuit against Zoom was filed in the [United States District Court for the Northern District of California](https://en.wikipedia.org/wiki/United_States_District_Court_for_the_Northern_District_of_California "United States District Court for the Northern District of California"). According to the lawsuit, Zoom violated the privacy of its users by sharing personal data with [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook"), [Google](https://en.wikipedia.org/wiki/Google "Google"), and [LinkedIn](https://en.wikipedia.org/wiki/LinkedIn "LinkedIn"), did not prevent hackers from disrupting Zoom sessions, and erroneously claimed to offer end-to-end encryption on Zoom sessions. Zoom settled this lawsuit for \$86 million.[\[66\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-66)
On April 1, 2020, Zoom announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues on Zoom. On July 1, 2020, Yuan wrote a blog post detailing efforts taken by the company to address security and privacy concerns, stating that they released 100 new safety features over the 90-day period. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security. Yuan also stated that Zoom would be releasing a transparency report later in 2020.[\[67\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-67)[\[68\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-68)[\[69\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-69)
In May 2020, the [Federal Trade Commission](https://en.wikipedia.org/wiki/Federal_Trade_Commission "Federal Trade Commission") (FTC) announced that it was looking into Zoom's privacy practices.[\[70\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-70) The FTC alleged that since at least 2016, "Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers' meetings, and secured its Zoom Meetings, in part, with a lower level of encryption than promised."[\[71\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-71) On November 9, 2020, a settlement was reached, requiring the company to implement additional security measures.[\[72\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-72)
In December 2020, Zoom announced that it was under investigation by the [U.S. Securities and Exchange Commission](https://en.wikipedia.org/wiki/U.S._Securities_and_Exchange_Commission "U.S. Securities and Exchange Commission") (SEC) and the [United States Attorney for the Northern District of California](https://en.wikipedia.org/wiki/United_States_Attorney_for_the_Northern_District_of_California "United States Attorney for the Northern District of California") and that it had received a [subpoena](https://en.wikipedia.org/wiki/Subpoena "Subpoena") in June 2020 from the [United States Attorney for the Eastern District of New York](https://en.wikipedia.org/wiki/United_States_Attorney_for_the_Eastern_District_of_New_York "United States Attorney for the Eastern District of New York") requesting information on the company's interactions with foreign governments and political parties. Both federal prosecutors also sought information and documentation about security and privacy matters regarding Zoom's practices.[\[73\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-73)
On December 19, 2020, a former Zoom executive was charged by the [U.S. Department of Justice](https://en.wikipedia.org/wiki/U.S._Department_of_Justice "U.S. Department of Justice") with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification. The charges are related to the alleged disruptions to video meetings commemorating the [1989 Tiananmen Square protests and massacre](https://en.wikipedia.org/wiki/1989_Tiananmen_Square_protests_and_massacre "1989 Tiananmen Square protests and massacre").[\[74\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-Al-Heeti_2020-74) Federal prosecutors in [Brooklyn, New York](https://en.wikipedia.org/wiki/Brooklyn,_New_York "Brooklyn, New York"), said that Xinjiang "Julien" Jin, then 39, was a [San Jose, California](https://en.wikipedia.org/wiki/San_Jose,_California "San Jose, California")–based company's main liaison with intelligence and law enforcement agencies of China. Zoom later acknowledged it was the company in question. It said in a statement that it had terminated Jin's employment for violating company policies and was cooperating with the prosecutors. Jin is not in custody because he is based in China.[\[75\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-just_Chin-75)[\[76\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-zoom-76)
In February 2021, Zoom announced a new feature called Kiosk Mode, which will allow people visiting offices to check in with a receptionist virtually on a kiosk, without any physical contact.[\[77\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-77) A month later, Zoom announced that from August 23, 2021, Zoom would stop selling new and upgraded products directly to customers in mainland China.[\[78\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-78)[\[79\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-79) Zoom agreed to pay \$85 million to settle a class action lawsuit over the company's alleged sharing of data with Facebook, Linkedin, and Google that year.[\[80\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-80)
In April 2020, [Citizen Lab](https://en.wikipedia.org/wiki/Citizen_Lab "Citizen Lab") warned that having much of Zoom's research and development in China could "open up Zoom to pressure from Chinese authorities."[\[81\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-81) In June 2020, Zoom was criticized for closing multiple accounts of U.S. and Hong Kong–based groups, including that of [Zhou Fengsuo](https://en.wikipedia.org/wiki/Zhou_Fengsuo "Zhou Fengsuo") and two other human rights activists, who were commemorating the [1989 Tiananmen Square protests and massacre](https://en.wikipedia.org/wiki/1989_Tiananmen_Square_protests_and_massacre "1989 Tiananmen Square protests and massacre"). The accounts were later re-opened, with the company stating that in the future it "will have a new process for handling similar situations."[\[45\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-time1-45) Zoom responded that it has to "comply with local laws," even "the laws of governments opposed to free speech."[\[82\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-WP-China-Zoom-control-82)[\[83\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-WSJ-Tiananmen-massacre-83)[\[84\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-84) Zoom subsequently admitted to shutting down activist accounts at the request of the Chinese government.[\[85\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-tech_Zoom-85) In response, a bi-partisan group of U.S. senators requested clarification of the incident from the company.[\[86\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-86) Partially in response to criticisms of its blocking of the activists accounts as well as expressions of concern by the United States Justice Department, Zoom moved to cease direct sale of its product in mainland China in late August 2020.[\[87\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-87)
In September 2020, following protests and legal concerns raised by the Jewish coalition group \#EndJewHatred, Zoom prevented [San Francisco State University](https://en.wikipedia.org/wiki/San_Francisco_State_University "San Francisco State University") from using its video conferencing software to host former Palestinian militant and hijacker [Leila Khaled](https://en.wikipedia.org/wiki/Leila_Khaled "Leila Khaled"), a member of the [Popular Front for the Liberation of Palestine](https://en.wikipedia.org/wiki/Popular_Front_for_the_Liberation_of_Palestine "Popular Front for the Liberation of Palestine") (PFLP). In justifying its decision, Zoom cited the PFLP's designation as a terrorist organization by the United States Government and its efforts to comply with U.S. export control, sanctions, and anti-terrorism laws. [Facebook](https://en.wikipedia.org/wiki/Facebook "Facebook") and [YouTube](https://en.wikipedia.org/wiki/YouTube "YouTube") also joined Zoom in denying their platforms to the conference organizers. Professor [Rabab Ibrahim Abdulhadi](https://en.wikipedia.org/wiki/Rabab_Ibrahim_Abdulhadi "Rabab Ibrahim Abdulhadi"), one of the conference organizers, criticized Zoom, Google's YouTube and Facebook for censoring Palestinian voices.[\[88\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-88)[\[89\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-89)[\[90\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-90)[\[91\]](https://en.wikipedia.org/wiki/Zoom_Communications#cite_note-91)
- [Collaborative software](https://en.wikipedia.org/wiki/Collaborative_software "Collaborative software")
- [Comparison of web conferencing software](https://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software "Comparison of web conferencing software")
- [List of video telecommunication services and product brands](https://en.wikipedia.org/wiki/List_of_video_telecommunication_services_and_product_brands "List of video telecommunication services and product brands")
- [Impact of the COVID-19 pandemic on science and technology](https://en.wikipedia.org/wiki/Impact_of_the_COVID-19_pandemic_on_science_and_technology "Impact of the COVID-19 pandemic on science and technology")
1. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-10K_1-0)**
["Zoom Communications, Inc. FY 2025 Form 10-K Annual Report"](https://www.sec.gov/ix?doc=/Archives/edgar/data/1585521/000158552125000042/zm-20250131.htm). [U.S. Securities and Exchange Commission](https://en.wikipedia.org/wiki/U.S._Securities_and_Exchange_Commission "U.S. Securities and Exchange Commission"). February 28, 2025.
2. ^ [***a***](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-backstory_2-0) [***b***](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-backstory_2-1)
Weiner, Yitzi (October 2, 2017). ["The Inspiring Backstory of Eric S. Yuan, Founder and CEO of Zoom"](https://medium.com/thrive-global/the-inspiring-backstory-of-eric-s-yuan-founder-and-ceo-of-zoom-98b7fab8cacc). *[Medium](https://en.wikipedia.org/wiki/Medium_\(website\) "Medium (website)")*. [Archived](https://web.archive.org/web/20190423220431/https://medium.com/thrive-global/the-inspiring-backstory-of-eric-s-yuan-founder-and-ceo-of-zoom-98b7fab8cacc) from the original on April 23, 2019. Retrieved April 13, 2020.
3. **[^](https://en.wikipedia.org/wiki/Zoom_Communications#cite_ref-3)**
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- [Official website](https://www.zoom.com/) [](https://www.wikidata.org/wiki/Q17460900#P856 "Edit this at Wikidata")
- Business data for Zoom Communications, Inc.:
- [Google](https://www.google.com/finance/quote/ZM)
- [SEC filings](https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=1585521)
- [Yahoo\!](https://finance.yahoo.com/quote/ZM) |
| Shard | 152 (laksa) |
| Root Hash | 17790707453426894952 |
| Unparsed URL | org,wikipedia!en,/wiki/Zoom_Communications s443 |