🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 152 (from laksa112)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa152.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://en.wikipedia.org/wiki/Expedia\')), getAhrefsUnparsedNoserviceFromURL(\'https://en.wikipedia.org/wiki/Expedia\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/en.wikipedia.org\/wiki\/Expedia","crawl_time":1774110532,"first_indexed_time":1433126417,"http_code":200,"src_unparsed":"org,wikipedia!en,\/wiki\/Expedia s443","src_root_hash":"17790707453426894952","history_drop_reason":null,"meta_title":"Expedia - Wikipedia","meta_descriptions":[],"attrs_boilerpipe_text":"From Wikipedia, the free encyclopedia\nThis article is about the Expedia.com travel website and mobile app. For the parent company, see\nExpedia Group\n.\nExpedia Inc.\nType of business\nSubsidiary\nType of site\nTravel agency\nMetasearch engine\nOwner\nExpedia Group\nGeneral manager\nTracey Weber\n[\n1\n]\nURL\nexpedia.com\nCommercial\nYes\nRegistration\nYes\nLaunched\nOctober 22, 1996\n; 29 years ago\nCurrent status\nActive\nExpedia Inc.\nis an American online travel agency owned by\nExpedia Group\n, which is headquartered in\nSeattle\n,\nWashington\n. When\nMicrosoft Corporation\nlaunched Expedia on the\nMicrosoft Network\nin October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides.\n[\n2\n]\nExpedia was founded on October 22, 1996, inside\nMicrosoft\nin\nRedmond\n,\nWashington\n, led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents.\n[\n3\n]\nThe name \"Expedia\" is a portmanteau of the words \"exploration\" and \"speed.\"\n[\n4\n]\nThrough its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including\nVrbo\n,\nHotels.com\n, and\nTrivago\n, becoming the second-largest online travel agency worldwide, just behind Booking Holdings.\n[\n5\n]\nExpedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites.\n[\n6\n]\nMicrosoft\nlaunched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal.\n[\n7\n]\nAfter early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US$14 and the shares closed the first day at US$37, valuing the business at more than US$2 billion.\n[\n8\n]\n[\n9\n]\nIn July 2001,\nBarry Diller\n’s\nUSA Network\n(later IAC\/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US$1.5 billion, marking one of the first large-scale Internet travel acquisitions.\n[\n10\n]\nIAC took full control in 2003 and subsequently consolidated its various travel holdings.  Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005.\n[\n11\n]\nDuring the late 2000s Expedia broadened its portfolio with brands such as\nHotels.com\n,\nHotwire\n,\nVrbo\nand regional OTAs.  In April 2011 the company announced plans to separate its user-generated-content unit\nTripAdvisor\n; analysts welcomed the move and Expedia shares rose 11 %.\n[\n12\n]\nIn February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.”\n[\n13\n]\nExpedia, Hotels.com, and Vrbo share a\nloyalty program\ncalled One Key, which launched in July 2023.\n[\n14\n]\n[\n15\n]\nIn 2025, Expedia was the first online travel agency to partner with\nSouthwest Airlines\nto start selling tickets on behalf of the airline.\n[\n16\n]\n[\n17\n]\n[\n18\n]\nCriticism and legal issues\n[\nedit\n]\nDelays in refunds of flights cancelled due to COVID-19\n[\nedit\n]\nIn 2020, during the\nCOVID-19 pandemic\n, customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.\n[\n19\n]\nThis led to many lawsuits.\n[\n20\n]\n[\n21\n]\nFalse advertising and trademark violation\n[\nedit\n]\nIn August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in\nCalifornia\naccusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the\nLanham Act\n, and also falsely noting that hotels with which the company had no relationship were \"sold out\".\n[\n22\n]\nIn April 2021, the lawsuit was settled and the company promised not to engage in false advertising.\n[\n23\n]\nListings in Israeli settlements\n[\nedit\n]\nExpedia, along with other travel companies like\nTripAdvisor\nand\nBooking.com\n, has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the\noccupied\nWest Bank.\n[\n24\n]\nHoliday cottage\nVacation rental\n^\nBiesiada, Jamie (August 4, 2025).\n\"Expedia says AI is improving the customer experience and generating revenue\"\n.\nTravel Weekly\n.\n^\n\"History of Expedia, Inc\"\n.\nFundingUniverse\n. Retrieved\n2026-02-25\n.\n^\nForces, Porters Five (2025-12-10).\n\"What is Brief History of Expedia Group Company?\"\n.\nPorter's Five Forces\n. Retrieved\n2026-02-25\n.\n^\n\"Expedia Group\"\n.\nwww.expediagroup.com\n. Retrieved\n2026-02-25\n.\n^\n\"Topic: Expedia Group, Inc\"\n.\nStatista\n. Retrieved\n2026-02-25\n.\n^\n\"Expedia Revenue and Usage Statistics (2026)\"\n.\nBusiness of Apps\n. Retrieved\n2026-02-25\n.\n^\n\"Connecting to a New Frontier\"\n.\nLos Angeles Times\n. 6 September 1996\n. Retrieved\n7 August\n2025\n.\n^\n\"Expedia joins IPO bandwagon\"\n.\nTravel Weekly\n. 28 September 1999\n. Retrieved\n7 August\n2025\n.\n^\n\"Travelocity Bumps Expedia\"\n.\nForbes\n. 4 October 1999\n. Retrieved\n7 August\n2025\n.\n^\n\"Diller's USA to Buy 75% of Expedia\"\n.\nLos Angeles Times\n. 17 July 2001\n. Retrieved\n7 August\n2025\n.\n^\n\"IAC completes spinoff of Expedia travel group\"\n.\nTravel Weekly\n. 10 August 2005\n. Retrieved\n7 August\n2025\n.\n^\nKaren Jacobs (8 April 2011).\n\"Expedia shares gain on TripAdvisor spin-off plan\"\n. Reuters\n. Retrieved\n7 August\n2025\n.\n^\nTaylor Soper (24 February 2020).\n\"Expedia cuts 3,000 jobs, including 500 at new Seattle HQ\"\n.\nGeekWire\n. Retrieved\n7 August\n2025\n.\n^\nVaughn, Harlan (October 20, 2025).\n\"Best Hotel Booking Sites To Find The Cheapest Rates\"\n.\nForbes\n. Retrieved\n20 December\n2025\n.\n^\nChang, Rachel (July 18, 2023).\n\"You Can Win $60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How\"\n.\nTravel + Leisure\n. Retrieved\n20 December\n2025\n.\n^\nCappetta, Michael (February 26, 2025).\n\"Southwest Airlines Announces Big Partnership With Expedia—What to Know\"\n.\nTravel + Leisure\n.\n^\nSilk, Robert (February 26, 2025).\n\"Southwest puts flights on Expedia\"\n.\nTravel Weekly\n.\n^\nWitcher, Zach (February 26, 2025).\n\"You can now book Southwest Airlines flights on Expedia platforms\"\n.\nUSA Today\n.\n^\nUlrich, Todd (February 5, 2021).\n\"Consumers grow frustrated with Expedia over COVID-19 refunds\"\n.\nWFTV\n.\n^\n\"Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic\"\n.\nUSA Today\n. September 9, 2020.\n^\nRENDA, MATTHEW (August 19, 2016).\n\"Hotels Accuse Expedia, Orbitz of Brazen Deceit\"\n.\nCourthouse News Service\n.\n^\n\"Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc.\net al\n\"\n.\nJustia\n. August 17, 2016.\n^\nIOVINO, NICHOLAS (April 9, 2021).\n\"Expedia Settles False Advertising Class Action With Hotels\"\n.\nCourthouse News Service\n.\n^\n\"Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements\"\n.\nThe Independent\n. 2019-01-30\n. Retrieved\n2026-03-19\n.\nAlexander, Todd (2012).\nEveryday Internet at Any Age\n. Hachette UK. Chapter 8.\nISBN\n \n978-0-7336-2971-6\n. Retrieved\n14 May\n2014\n.\nBarr, Alistair (January 21, 2014).\n\"Expedia hit by big drop in Google search traffic\"\n.\nUSA Today\n. Retrieved\n14 May\n2014\n.\nTims, Anna (March 29, 2014).\n\"Expedia needs to speed up £2,500 refund for flights\"\n.\nThe Guardian\n. London\n. Retrieved\n14 May\n2014\n.\nOfficial website","attrs_markdown":"[Jump to content](https:\/\/en.wikipedia.org\/wiki\/Expedia#bodyContent)\n\nMain menu\n\nMain menu\n\nmove to sidebar\n\nhide\n\nNavigation\n\n- [Main page](https:\/\/en.wikipedia.org\/wiki\/Main_Page \"Visit the main page [z]\")\n- [Contents](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:Contents \"Guides to browsing Wikipedia\")\n- [Current events](https:\/\/en.wikipedia.org\/wiki\/Portal:Current_events \"Articles related to current events\")\n- [Random article](https:\/\/en.wikipedia.org\/wiki\/Special:Random \"Visit a randomly selected article [x]\")\n- [About Wikipedia](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:About \"Learn about Wikipedia and how it works\")\n- [Contact us](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:Contact_us \"How to contact Wikipedia\")\n\nContribute\n\n- [Help](https:\/\/en.wikipedia.org\/wiki\/Help:Contents \"Guidance on how to use and edit Wikipedia\")\n- [Learn to edit](https:\/\/en.wikipedia.org\/wiki\/Help:Introduction \"Learn how to edit Wikipedia\")\n- [Community portal](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:Community_portal \"The hub for editors\")\n- [Recent changes](https:\/\/en.wikipedia.org\/wiki\/Special:RecentChanges \"A list of recent changes to Wikipedia [r]\")\n- [Upload file](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:File_upload_wizard \"Add images or other media for use on Wikipedia\")\n- [Special pages](https:\/\/en.wikipedia.org\/wiki\/Special:SpecialPages \"A list of all special pages [q]\")\n\n[![](https:\/\/en.wikipedia.org\/static\/images\/icons\/enwiki-25.svg) ![Wikipedia](https:\/\/en.wikipedia.org\/static\/images\/mobile\/copyright\/wikipedia-wordmark-en-25.svg) ![The Free Encyclopedia](https:\/\/en.wikipedia.org\/static\/images\/mobile\/copyright\/wikipedia-tagline-en-25.svg)](https:\/\/en.wikipedia.org\/wiki\/Main_Page)\n\n[Search](https:\/\/en.wikipedia.org\/wiki\/Special:Search \"Search Wikipedia [f]\")\n\nAppearance\n\n- [Donate](https:\/\/donate.wikimedia.org\/?wmf_source=donate&wmf_medium=sidebar&wmf_campaign=en.wikipedia.org&uselang=en)\n- [Create account](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:CreateAccount&returnto=Expedia \"You are encouraged to create an account and log in; however, it is not mandatory\")\n- [Log in](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:UserLogin&returnto=Expedia \"You're encouraged to log in; however, it's not mandatory. [o]\")\n\nPersonal tools\n\n- [Donate](https:\/\/donate.wikimedia.org\/?wmf_source=donate&wmf_medium=sidebar&wmf_campaign=en.wikipedia.org&uselang=en)\n- [Create account](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:CreateAccount&returnto=Expedia \"You are encouraged to create an account and log in; however, it is not mandatory\")\n- [Log in](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:UserLogin&returnto=Expedia \"You're encouraged to log in; however, it's not mandatory. [o]\")\n\n## Contents\nmove to sidebar\n\nhide\n\n- [(Top)](https:\/\/en.wikipedia.org\/wiki\/Expedia)\n- [1 History](https:\/\/en.wikipedia.org\/wiki\/Expedia#History)\n- [2 Criticism and legal issues](https:\/\/en.wikipedia.org\/wiki\/Expedia#Criticism_and_legal_issues)\n  Toggle Criticism and legal issues subsection\n  - [2\\.1 Delays in refunds of flights cancelled due to COVID-19](https:\/\/en.wikipedia.org\/wiki\/Expedia#Delays_in_refunds_of_flights_cancelled_due_to_COVID-19)\n  - [2\\.2 False advertising and trademark violation](https:\/\/en.wikipedia.org\/wiki\/Expedia#False_advertising_and_trademark_violation)\n  - [2\\.3 Listings in Israeli settlements](https:\/\/en.wikipedia.org\/wiki\/Expedia#Listings_in_Israeli_settlements)\n- [3 See also](https:\/\/en.wikipedia.org\/wiki\/Expedia#See_also)\n- [4 References](https:\/\/en.wikipedia.org\/wiki\/Expedia#References)\n- [5 Further reading](https:\/\/en.wikipedia.org\/wiki\/Expedia#Further_reading)\n- [6 External links](https:\/\/en.wikipedia.org\/wiki\/Expedia#External_links)\n\nToggle the table of contents\n\n# Expedia\n17 languages\n\n- [العربية](https:\/\/ar.wikipedia.org\/wiki\/%D8%A5%D9%83%D8%B3%D8%A8%D9%8A%D8%AF%D9%8A%D8%A7 \"إكسبيديا – Arabic\")\n- [বাংলা](https:\/\/bn.wikipedia.org\/wiki\/%E0%A6%8F%E0%A6%95%E0%A7%8D%E0%A6%B8%E0%A6%AA%E0%A6%BF%E0%A6%A1%E0%A6%BF%E0%A6%AF%E0%A6%BC%E0%A6%BE \"এক্সপিডিয়া – Bangla\")\n- [Català](https:\/\/ca.wikipedia.org\/wiki\/Expedia \"Expedia – Catalan\")\n- [Dansk](https:\/\/da.wikipedia.org\/wiki\/Expedia \"Expedia – Danish\")\n- [Español](https:\/\/es.wikipedia.org\/wiki\/Expedia \"Expedia – Spanish\")\n- [فارسی](https:\/\/fa.wikipedia.org\/wiki\/%D8%A7%DA%A9%D8%B3%E2%80%8C%D9%BE%D8%AF%DB%8C%D8%A7 \"اکس‌پدیا – Persian\")\n- [Bahasa Indonesia](https:\/\/id.wikipedia.org\/wiki\/Expedia \"Expedia – Indonesian\")\n- [Italiano](https:\/\/it.wikipedia.org\/wiki\/Expedia \"Expedia – Italian\")\n- [日本語](https:\/\/ja.wikipedia.org\/wiki\/%E3%82%A8%E3%82%AF%E3%82%B9%E3%83%9A%E3%83%87%E3%82%A3%E3%82%A2 \"エクスペディア – Japanese\")\n- [한국어](https:\/\/ko.wikipedia.org\/wiki\/%EC%9D%B5%EC%8A%A4%ED%94%BC%EB%94%94%EC%95%84 \"익스피디아 – Korean\")\n- [Bahasa Melayu](https:\/\/ms.wikipedia.org\/wiki\/Expedia \"Expedia – Malay\")\n- [Português](https:\/\/pt.wikipedia.org\/wiki\/Expedia.com \"Expedia.com – Portuguese\")\n- [Svenska](https:\/\/sv.wikipedia.org\/wiki\/Expedia \"Expedia – Swedish\")\n- [ไทย](https:\/\/th.wikipedia.org\/wiki\/%E0%B9%80%E0%B8%AD%E0%B9%87%E0%B8%81%E0%B8%8B%E0%B9%8C%E0%B8%9E%E0%B8%B5%E0%B9%80%E0%B8%94%E0%B8%B5%E0%B8%A2_\$%E0%B9%80%E0%B8%A7%E0%B9%87%E0%B8%9A%E0%B9%84%E0%B8%8B%E0%B8%95%E0%B9%8C\$ \"เอ็กซ์พีเดีย (เว็บไซต์) – Thai\")\n- [Türkçe](https:\/\/tr.wikipedia.org\/wiki\/Expedia \"Expedia – Turkish\")\n- [Українська](https:\/\/uk.wikipedia.org\/wiki\/Expedia \"Expedia – Ukrainian\")\n- [中文](https:\/\/zh.wikipedia.org\/wiki\/%E6%99%BA%E6%B8%B8%E7%BD%91 \"智游网 – Chinese\")\n\n[Edit links](https:\/\/www.wikidata.org\/wiki\/Special:EntityPage\/Q1418432#sitelinks-wikipedia \"Edit interlanguage links\")\n\n- [Article](https:\/\/en.wikipedia.org\/wiki\/Expedia \"View the content page [c]\")\n- [Talk](https:\/\/en.wikipedia.org\/wiki\/Talk:Expedia \"Discuss improvements to the content page [t]\")\n\nEnglish\n\n- [Read](https:\/\/en.wikipedia.org\/wiki\/Expedia)\n- [Edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit \"Edit this page [e]\")\n- [View history](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=history \"Past revisions of this page [h]\")\n\nTools\n\nTools\n\nmove to sidebar\n\nhide\n\nActions\n\n- [Read](https:\/\/en.wikipedia.org\/wiki\/Expedia)\n- [Edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit \"Edit this page [e]\")\n- [View history](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=history)\n\nGeneral\n\n- [What links here](https:\/\/en.wikipedia.org\/wiki\/Special:WhatLinksHere\/Expedia \"List of all English Wikipedia pages containing links to this page [j]\")\n- [Related changes](https:\/\/en.wikipedia.org\/wiki\/Special:RecentChangesLinked\/Expedia \"Recent changes in pages linked from this page [k]\")\n- [Upload file](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:File_Upload_Wizard \"Upload files [u]\")\n- [Permanent link](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&oldid=1344472030 \"Permanent link to this revision of this page\")\n- [Page information](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=info \"More information about this page\")\n- [Cite this page](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:CiteThisPage&page=Expedia&id=1344472030&wpFormIdentifier=titleform \"Information on how to cite this page\")\n- [Get shortened URL](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:UrlShortener&url=https%3A%2F%2Fen.wikipedia.org%2Fwiki%2FExpedia)\n\nPrint\/export\n\n- [Download as PDF](https:\/\/en.wikipedia.org\/w\/index.php?title=Special:DownloadAsPdf&page=Expedia&action=show-download-screen \"Download this page as a PDF file\")\n- [Printable version](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&printable=yes \"Printable version of this page [p]\")\n\nIn other projects\n\n- [Wikimedia Commons](https:\/\/commons.wikimedia.org\/wiki\/Category:Expedia)\n- [Wikidata item](https:\/\/www.wikidata.org\/wiki\/Special:EntityPage\/Q1418432 \"Structured data on this page hosted by Wikidata [g]\")\n\nAppearance\n\nmove to sidebar\n\nhide\n\nFrom Wikipedia, the free encyclopedia\n\nOnline travel agency and metasearch engine\n\nThis article is about the Expedia.com travel website and mobile app. For the parent company, see [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\").\n\n|   |   |\n|---|---|\n| [![](https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/3\/3b\/Expedia_Logo_2023.svg\/250px-Expedia_Logo_2023.svg.png)](https:\/\/en.wikipedia.org\/wiki\/File:Expedia_Logo_2023.svg) |   |\n| Type of business | [Subsidiary](https:\/\/en.wikipedia.org\/wiki\/Subsidiary \"Subsidiary\") |\n| Type of site | [Travel agency](https:\/\/en.wikipedia.org\/wiki\/Travel_agency \"Travel agency\") [Metasearch engine](https:\/\/en.wikipedia.org\/wiki\/Metasearch_engine \"Metasearch engine\") |\n| Owner | [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\") |\n| General manager | Tracey Weber[\\[1\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-1) |\n| URL | [expedia.com](https:\/\/www.expedia.com\/) |\n| Commercial | Yes |\n| Registration | Yes |\n| Launched | October 22, 1996; 29 years ago (1996-10-22) |\n| Current status | Active |\n\n**Expedia Inc.** is an American online travel agency owned by [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\"), which is headquartered in [Seattle](https:\/\/en.wikipedia.org\/wiki\/Seattle \"Seattle\"), [Washington](https:\/\/en.wikipedia.org\/wiki\/Washington_\$state\$ \"Washington (state)\"). When [Microsoft Corporation](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") launched Expedia on the [Microsoft Network](https:\/\/en.wikipedia.org\/wiki\/MSN \"MSN\") in October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides.[\\[2\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-2) Expedia was founded on October 22, 1996, inside [Microsoft](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") in [Redmond](https:\/\/en.wikipedia.org\/wiki\/Redmond,_Washington \"Redmond, Washington\"), [Washington](https:\/\/en.wikipedia.org\/wiki\/Washington_\$state\$ \"Washington (state)\"), led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents.[\\[3\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-3) The name \"Expedia\" is a portmanteau of the words \"exploration\" and \"speed.\"[\\[4\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-4)\n\nThrough its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\"), [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\"), and [Trivago](https:\/\/en.wikipedia.org\/wiki\/Trivago \"Trivago\"), becoming the second-largest online travel agency worldwide, just behind Booking Holdings.[\\[5\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-5) Expedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites.[\\[6\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-6)\n\n## History\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=1 \"Edit section: History\")\\]\n\nMain article: [Expedia Group § History](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group#History \"Expedia Group\")\n\n[Microsoft](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") launched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal.[\\[7\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-lat96-7) After early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US\\$14 and the shares closed the first day at US\\$37, valuing the business at more than US\\$2 billion.[\\[8\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-twn1999-8)[\\[9\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-forbes1999-9)\n\nIn July 2001, [Barry Diller](https:\/\/en.wikipedia.org\/wiki\/Barry_Diller \"Barry Diller\")’s [USA Network](https:\/\/en.wikipedia.org\/wiki\/USA_Network \"USA Network\") (later IAC\/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US\\$1.5 billion, marking one of the first large-scale Internet travel acquisitions.[\\[10\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-lat2001-10) IAC took full control in 2003 and subsequently consolidated its various travel holdings. Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005.[\\[11\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-twn2005-11)\n\nDuring the late 2000s Expedia broadened its portfolio with brands such as [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\"), [Hotwire](https:\/\/en.wikipedia.org\/wiki\/Hotwire.com \"Hotwire.com\"), [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\") and regional OTAs. In April 2011 the company announced plans to separate its user-generated-content unit [TripAdvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\"); analysts welcomed the move and Expedia shares rose 11 %.[\\[12\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-reuters2011-12)\n\nIn February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.”[\\[13\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-geek2020-13)\n\nExpedia, Hotels.com, and Vrbo share a [loyalty program](https:\/\/en.wikipedia.org\/wiki\/Loyalty_program \"Loyalty program\") called One Key, which launched in July 2023.[\\[14\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-14)[\\[15\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-15)\n\nIn 2025, Expedia was the first online travel agency to partner with [Southwest Airlines](https:\/\/en.wikipedia.org\/wiki\/Southwest_Airlines \"Southwest Airlines\") to start selling tickets on behalf of the airline.[\\[16\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-16)[\\[17\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-17)[\\[18\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-18)\n\n## Criticism and legal issues\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=2 \"Edit section: Criticism and legal issues\")\\]\n\n### Delays in refunds of flights cancelled due to COVID-19\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=3 \"Edit section: Delays in refunds of flights cancelled due to COVID-19\")\\]\n\nIn 2020, during the [COVID-19 pandemic](https:\/\/en.wikipedia.org\/wiki\/COVID-19_pandemic \"COVID-19 pandemic\"), customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[\\[19\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-19) This led to many lawsuits.[\\[20\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-20)[\\[21\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-21)\n\n### False advertising and trademark violation\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=4 \"Edit section: False advertising and trademark violation\")\\]\n\nIn August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in [California](https:\/\/en.wikipedia.org\/wiki\/California \"California\") accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the [Lanham Act](https:\/\/en.wikipedia.org\/wiki\/Lanham_Act \"Lanham Act\"), and also falsely noting that hotels with which the company had no relationship were \"sold out\".[\\[22\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-22) In April 2021, the lawsuit was settled and the company promised not to engage in false advertising.[\\[23\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-23)\n\n### Listings in Israeli settlements\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=5 \"Edit section: Listings in Israeli settlements\")\\]\n\nExpedia, along with other travel companies like [TripAdvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\") and [Booking.com](https:\/\/en.wikipedia.org\/wiki\/Booking.com \"Booking.com\"), has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the [occupied](https:\/\/en.wikipedia.org\/wiki\/Occupied_Palestine_territory \"Occupied Palestine territory\") West Bank.[\\[24\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-24)\n\n## See also\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=6 \"Edit section: See also\")\\]\n\n- [Holiday cottage](https:\/\/en.wikipedia.org\/wiki\/Holiday_cottage \"Holiday cottage\")\n- [Vacation rental](https:\/\/en.wikipedia.org\/wiki\/Vacation_rental \"Vacation rental\")\n\n## References\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=7 \"Edit section: References\")\\]\n\n1. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-1)**\n   Biesiada, Jamie (August 4, 2025). [\"Expedia says AI is improving the customer experience and generating revenue\"](https:\/\/www.travelweekly.com\/Travel-News\/Travel-Technology\/Expedia-says-AI-generating-revenue). *Travel Weekly*.\n2. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-2)**\n   [\"History of Expedia, Inc\"](https:\/\/www.fundinguniverse.com\/company-histories\/expedia-inc-history\/). *FundingUniverse*. Retrieved 2026-02-25.\n3. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-3)**\n   Forces, Porters Five (2025-12-10). [\"What is Brief History of Expedia Group Company?\"](https:\/\/portersfiveforce.com\/blogs\/brief-history\/expedia). *Porter's Five Forces*. Retrieved 2026-02-25.\n4. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-4)**\n   [\"Expedia Group\"](https:\/\/www.expediagroup.com\/who-we-are\/our-story\/default.aspx). *www.expediagroup.com*. Retrieved 2026-02-25.\n5. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-5)**\n   [\"Topic: Expedia Group, Inc\"](https:\/\/www.statista.com\/topics\/3363\/expedia-inc\/). *Statista*. Retrieved 2026-02-25.\n6. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-6)**\n   [\"Expedia Revenue and Usage Statistics (2026)\"](https:\/\/www.businessofapps.com\/data\/expedia-statistics\/). *Business of Apps*. Retrieved 2026-02-25.\n7. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-lat96_7-0)**\n   [\"Connecting to a New Frontier\"](https:\/\/www.latimes.com\/archives\/la-xpm-1996-09-06-mn-41051-story.html). *Los Angeles Times*. 6 September 1996. Retrieved 7 August 2025.\n8. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-twn1999_8-0)**\n   [\"Expedia joins IPO bandwagon\"](https:\/\/www.travelweekly.com\/Travel-News\/Travel-Technology\/Expedia-joins-IPO-bandwagon). *Travel Weekly*. 28 September 1999. Retrieved 7 August 2025.\n9. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-forbes1999_9-0)**\n   [\"Travelocity Bumps Expedia\"](https:\/\/www.forbes.com\/1999\/10\/04\/mu9.html). *Forbes*. 4 October 1999. Retrieved 7 August 2025.\n10. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-lat2001_10-0)**\n    [\"Diller's USA to Buy 75% of Expedia\"](https:\/\/www.latimes.com\/archives\/la-xpm-2001-jul-17-fi-23034-story.html). *Los Angeles Times*. 17 July 2001. Retrieved 7 August 2025.\n11. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-twn2005_11-0)**\n    [\"IAC completes spinoff of Expedia travel group\"](https:\/\/www.travelweekly.com\/Travel-News\/Online-Travel\/IAC-completes-spinoff-of-Expedia-travel-group). *Travel Weekly*. 10 August 2005. Retrieved 7 August 2025.\n12. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-reuters2011_12-0)**\n    Karen Jacobs (8 April 2011). [\"Expedia shares gain on TripAdvisor spin-off plan\"](https:\/\/www.reuters.com\/technology\/expedia-shares-gain-on-tripadvisor-spin-off-plan-2011-04-08\/). Reuters. Retrieved 7 August 2025.\n13. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-geek2020_13-0)**\n    Taylor Soper (24 February 2020). [\"Expedia cuts 3,000 jobs, including 500 at new Seattle HQ\"](https:\/\/www.geekwire.com\/2020\/expedia-cuts-3000-jobs-including-500-new-seattle-hq-read-internal-email-employees\/). *GeekWire*. Retrieved 7 August 2025.\n14. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-14)**\n    Vaughn, Harlan (October 20, 2025). [\"Best Hotel Booking Sites To Find The Cheapest Rates\"](https:\/\/www.forbes.com\/advisor\/credit-cards\/travel-rewards\/best-hotel-booking-sites\/). *[Forbes](https:\/\/en.wikipedia.org\/wiki\/Forbes \"Forbes\")*. Retrieved 20 December 2025.\n15. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-15)**\n    Chang, Rachel (July 18, 2023). [\"You Can Win \\$60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How\"](https:\/\/www.travelandleisure.com\/expedia-group-one-key-rewards-travel-contest-7561560). *[Travel + Leisure](https:\/\/en.wikipedia.org\/wiki\/Travel_%2B_Leisure \"Travel + Leisure\")*. Retrieved 20 December 2025.\n16. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-16)**\n    Cappetta, Michael (February 26, 2025). [\"Southwest Airlines Announces Big Partnership With Expedia—What to Know\"](https:\/\/www.travelandleisure.com\/book-southwest-flights-on-expedia-11686733). *[Travel + Leisure](https:\/\/en.wikipedia.org\/wiki\/Travel_%2B_Leisure \"Travel + Leisure\")*.\n17. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-17)**\n    Silk, Robert (February 26, 2025). [\"Southwest puts flights on Expedia\"](https:\/\/www.travelweekly.com\/Travel-News\/Airline-News\/Southwest-puts-inventory-on-Expedia). *Travel Weekly*.\n18. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-18)**\n    Witcher, Zach (February 26, 2025). [\"You can now book Southwest Airlines flights on Expedia platforms\"](https:\/\/www.usatoday.com\/story\/travel\/airline-news\/2025\/02\/26\/southwest-airlines-expedia-tickets\/80472881007\/). *[USA Today](https:\/\/en.wikipedia.org\/wiki\/USA_Today \"USA Today\")*.\n19. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-19)**\n    Ulrich, Todd (February 5, 2021). [\"Consumers grow frustrated with Expedia over COVID-19 refunds\"](https:\/\/www.wftv.com\/news\/action9\/consumers-grow-frustrated-with-expedia-over-covid-19-refunds\/LRJUN2R3EFGFPDUVAPF3XTNBLU\/). *[WFTV](https:\/\/en.wikipedia.org\/wiki\/WFTV \"WFTV\")*.\n20. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-20)**\n    [\"Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic\"](https:\/\/www.usatoday.com\/story\/travel\/news\/2020\/09\/09\/expedia-sued-refusing-refunds-pandemic\/5763768002\/). *USA Today*. September 9, 2020.\n21. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-21)**\n    RENDA, MATTHEW (August 19, 2016). [\"Hotels Accuse Expedia, Orbitz of Brazen Deceit\"](https:\/\/www.courthousenews.com\/hotels-accuse-expedia-orbitz-of-brazen-deceit\/). *[Courthouse News Service](https:\/\/en.wikipedia.org\/wiki\/Courthouse_News_Service \"Courthouse News Service\")*.\n22. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-22)**\n    [\"Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. *et al*\"](https:\/\/dockets.justia.com\/docket\/california\/candce\/3:2016cv04721\/302190). *[Justia](https:\/\/en.wikipedia.org\/wiki\/Justia \"Justia\")*. August 17, 2016.\n23. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-23)**\n    IOVINO, NICHOLAS (April 9, 2021). [\"Expedia Settles False Advertising Class Action With Hotels\"](https:\/\/www.courthousenews.com\/expedia-settles-false-advertising-class-action-with-hotels\/). *[Courthouse News Service](https:\/\/en.wikipedia.org\/wiki\/Courthouse_News_Service \"Courthouse News Service\")*.\n24. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-24)**\n    [\"Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements\"](https:\/\/www.independent.co.uk\/voices\/israel-palestine-illegal-settlements-west-bank-air-bnb-trip-advisor-booking-expedia-a8754001.html). *The Independent*. 2019-01-30. Retrieved 2026-03-19.\n\n## Further reading\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=8 \"Edit section: Further reading\")\\]\n\n- Alexander, Todd (2012). [*Everyday Internet at Any Age*](https:\/\/books.google.com\/books?id=OZnIQSXzODYC&pg=PT104). Hachette UK. Chapter 8. [ISBN](https:\/\/en.wikipedia.org\/wiki\/ISBN_\$identifier\$ \"ISBN (identifier)\")\n  \n  [978-0-7336-2971-6](https:\/\/en.wikipedia.org\/wiki\/Special:BookSources\/978-0-7336-2971-6 \"Special:BookSources\/978-0-7336-2971-6\")\n  \n  . Retrieved 14 May 2014.\n- Barr, Alistair (January 21, 2014). [\"Expedia hit by big drop in Google search traffic\"](https:\/\/www.usatoday.com\/story\/tech\/2014\/01\/21\/expedia-google-search-traffic\/4719917\/). *[USA Today](https:\/\/en.wikipedia.org\/wiki\/USA_Today \"USA Today\")*. Retrieved 14 May 2014.\n- Tims, Anna (March 29, 2014). [\"Expedia needs to speed up £2,500 refund for flights\"](https:\/\/www.theguardian.com\/money\/2014\/mar\/30\/expedia-refund-flights-website-fault). *[The Guardian](https:\/\/en.wikipedia.org\/wiki\/The_Guardian \"The Guardian\")*. London. Retrieved 14 May 2014.\n\n## External links\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=9 \"Edit section: External links\")\\]\n\n- [Official website](https:\/\/www.expedia.com\/)\n\n| [v](https:\/\/en.wikipedia.org\/wiki\/Template:Expedia_Group \"Template:Expedia Group\") [t](https:\/\/en.wikipedia.org\/wiki\/Template_talk:Expedia_Group \"Template talk:Expedia Group\") [e](https:\/\/en.wikipedia.org\/wiki\/Special:EditPage\/Template:Expedia_Group \"Special:EditPage\/Template:Expedia Group\")[Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\") |   |\n|---|---|\n| People | [Barry Diller](https:\/\/en.wikipedia.org\/wiki\/Barry_Diller \"Barry Diller\") (Chairman of the Board) |\n| Subsidiaries,  brands, and divisions |   |\n|   |   |\n| Current | [Expedia]() [Expedia Cruises](https:\/\/en.wikipedia.org\/wiki\/Expedia_Cruises \"Expedia Cruises\") [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\") [Hotwire.com](https:\/\/en.wikipedia.org\/wiki\/Hotwire.com \"Hotwire.com\") [Trivago](https:\/\/en.wikipedia.org\/wiki\/Trivago \"Trivago\") [Wotif](https:\/\/en.wikipedia.org\/wiki\/Wotif \"Wotif\") [Travelocity](https:\/\/en.wikipedia.org\/wiki\/Travelocity \"Travelocity\") [Orbitz](https:\/\/en.wikipedia.org\/wiki\/Orbitz \"Orbitz\") [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\") |\n| Former | [Tripadvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\") (spun off in 2011) [eLong](https:\/\/en.wikipedia.org\/wiki\/ELong \"ELong\") (spun off in 2015) [Venere.com](https:\/\/en.wikipedia.org\/wiki\/Venere.com \"Venere.com\") (defunct in 2016) [HomeAway](https:\/\/en.wikipedia.org\/wiki\/HomeAway \"HomeAway\") (merged into [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\")) |\n| Headquarters | [Expedia Building](https:\/\/en.wikipedia.org\/wiki\/Expedia_Building \"Expedia Building\") (former) |\n\n| [v](https:\/\/en.wikipedia.org\/wiki\/Template:Travel_ticket_search_engines \"Template:Travel ticket search engines\") [t](https:\/\/en.wikipedia.org\/wiki\/Template_talk:Travel_ticket_search_engines \"Template talk:Travel ticket search engines\") [e](https:\/\/en.wikipedia.org\/wiki\/Special:EditPage\/Template:Travel_ticket_search_engines \"Special:EditPage\/Template:Travel ticket search engines\")Travel ticket search engines |   |\n|---|---|\n| Search engines | [@hotel](https:\/\/en.wikipedia.org\/wiki\/@hotel \"@hotel\") [Agoda](https:\/\/en.wikipedia.org\/wiki\/Agoda \"Agoda\") [Bing Travel](https:\/\/en.wikipedia.org\/wiki\/Farecast \"Farecast\") [Busbud](https:\/\/en.wikipedia.org\/wiki\/Busbud \"Busbud\") [Booking.com](https:\/\/en.wikipedia.org\/wiki\/Booking.com \"Booking.com\") [Cheapair](https:\/\/en.wikipedia.org\/wiki\/Cheapair \"Cheapair\") [Cheapflights](https:\/\/en.wikipedia.org\/wiki\/Cheapflights \"Cheapflights\") [Cleartrip](https:\/\/en.wikipedia.org\/wiki\/Cleartrip \"Cleartrip\") [Dohop](https:\/\/en.wikipedia.org\/wiki\/Dohop \"Dohop\") [EaseMyTrip](https:\/\/en.wikipedia.org\/wiki\/EaseMyTrip \"EaseMyTrip\") [eDreams](https:\/\/en.wikipedia.org\/wiki\/EDreams \"EDreams\") [eLong](https:\/\/en.wikipedia.org\/wiki\/ELong \"ELong\") [Expedia]() [Expedia Cruises](https:\/\/en.wikipedia.org\/wiki\/Expedia_Cruises \"Expedia Cruises\") [FareCompare](https:\/\/en.wikipedia.org\/wiki\/FareCompare \"FareCompare\") [FromAtoB.com](https:\/\/en.wikipedia.org\/wiki\/FromAtoB.com \"FromAtoB.com\") [Google Flights](https:\/\/en.wikipedia.org\/wiki\/Google_Flights \"Google Flights\") [Gopili](https:\/\/en.wikipedia.org\/wiki\/Gopili \"Gopili\") [GotoBus](https:\/\/en.wikipedia.org\/wiki\/GotoBus \"GotoBus\") [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\") [HotelTonight](https:\/\/en.wikipedia.org\/wiki\/HotelTonight \"HotelTonight\") [HotelsCombined](https:\/\/en.wikipedia.org\/wiki\/HotelsCombined \"HotelsCombined\") [ixigo](https:\/\/en.wikipedia.org\/wiki\/Ixigo \"Ixigo\") [Jetcost](https:\/\/en.wikipedia.org\/wiki\/Jetcost \"Jetcost\") [JetRadar](https:\/\/en.wikipedia.org\/wiki\/JetRadar \"JetRadar\") [Justfly.com](https:\/\/en.wikipedia.org\/wiki\/Justfly.com \"Justfly.com\") [Kayak.com](https:\/\/en.wikipedia.org\/wiki\/Kayak.com \"Kayak.com\") [Kiwi.com](https:\/\/en.wikipedia.org\/wiki\/Kiwi.com \"Kiwi.com\") [KKday](https:\/\/en.wikipedia.org\/wiki\/KKday \"KKday\") [lastminute.com](https:\/\/en.wikipedia.org\/wiki\/Lastminute.com \"Lastminute.com\") [Liligo.com](https:\/\/en.wikipedia.org\/wiki\/Liligo.com \"Liligo.com\") [MakeMyTrip](https:\/\/en.wikipedia.org\/wiki\/MakeMyTrip \"MakeMyTrip\") [Mobissimo](https:\/\/en.wikipedia.org\/wiki\/Mobissimo \"Mobissimo\") [Momondo](https:\/\/en.wikipedia.org\/wiki\/Momondo \"Momondo\") [Omio](https:\/\/en.wikipedia.org\/wiki\/Omio \"Omio\") [OpenTable](https:\/\/en.wikipedia.org\/wiki\/OpenTable \"OpenTable\") [Opodo](https:\/\/en.wikipedia.org\/wiki\/Opodo \"Opodo\") [Orbitz](https:\/\/en.wikipedia.org\/wiki\/Orbitz \"Orbitz\") [Oui.sncf](https:\/\/en.wikipedia.org\/wiki\/Oui.sncf \"Oui.sncf\") [Priceline.com](https:\/\/en.wikipedia.org\/wiki\/Priceline.com \"Priceline.com\") [Rail Europe, Inc.](https:\/\/en.wikipedia.org\/wiki\/Rail_Europe,_Inc. \"Rail Europe, Inc.\") [Raileurope.co.uk](https:\/\/en.wikipedia.org\/wiki\/Raileurope.co.uk \"Raileurope.co.uk\") [redBus](https:\/\/en.wikipedia.org\/wiki\/RedBus \"RedBus\") [Rome2rio](https:\/\/en.wikipedia.org\/wiki\/Rome2rio \"Rome2rio\") [Scout (travel website)](https:\/\/en.wikipedia.org\/wiki\/Scout_\$travel_website\$ \"Scout (travel website)\") [Skiplagged](https:\/\/en.wikipedia.org\/wiki\/Skiplagged \"Skiplagged\") [Skyscanner](https:\/\/en.wikipedia.org\/wiki\/Skyscanner \"Skyscanner\") [StudentUniverse](https:\/\/en.wikipedia.org\/wiki\/StudentUniverse \"StudentUniverse\") [Trainline](https:\/\/en.wikipedia.org\/wiki\/Trainline \"Trainline\") [Travelgenio](https:\/\/en.wikipedia.org\/wiki\/Travelgenio \"Travelgenio\") [Travelocity](https:\/\/en.wikipedia.org\/wiki\/Travelocity \"Travelocity\") [Traveloka](https:\/\/en.wikipedia.org\/wiki\/Traveloka \"Traveloka\") [Travelstart](https:\/\/en.wikipedia.org\/wiki\/Travelstart \"Travelstart\") [Trip.com](https:\/\/en.wikipedia.org\/wiki\/Trip.com \"Trip.com\") [Tripadvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\") [Tripfez Travel](https:\/\/en.wikipedia.org\/wiki\/Tripfez_Travel \"Tripfez Travel\") [trivago](https:\/\/en.wikipedia.org\/wiki\/Trivago \"Trivago\") [Via.com](https:\/\/en.wikipedia.org\/wiki\/Via.com \"Via.com\") [Voyagermoinscher.com](https:\/\/en.wikipedia.org\/wiki\/Voyagermoinscher.com \"Voyagermoinscher.com\") [Wanderu](https:\/\/en.wikipedia.org\/wiki\/Wanderu_\$company\$ \"Wanderu (company)\") [Webjet](https:\/\/en.wikipedia.org\/wiki\/Webjet \"Webjet\") [Wego.com](https:\/\/en.wikipedia.org\/wiki\/Wego.com \"Wego.com\") [Whole Travel](https:\/\/en.wikipedia.org\/wiki\/Whole_Travel \"Whole Travel\") [Yatra](https:\/\/en.wikipedia.org\/wiki\/Yatra_\$company\$ \"Yatra (company)\") [Yandex](https:\/\/en.wikipedia.org\/wiki\/Yandex \"Yandex\") |\n| ![](https:\/\/upload.wikimedia.org\/wikipedia\/en\/thumb\/9\/96\/Symbol_category_class.svg\/20px-Symbol_category_class.svg.png) **[Category](https:\/\/en.wikipedia.org\/wiki\/Category:Travel_ticket_search_engines \"Category:Travel ticket search engines\")** |   |\n\n![](https:\/\/en.wikipedia.org\/wiki\/Special:CentralAutoLogin\/start?useformat=desktop&type=1x1&usesul3=1)\n\nRetrieved from \"<https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&oldid=1344472030>\"\n\n[Categories](https:\/\/en.wikipedia.org\/wiki\/Help:Category \"Help:Category\"):\n\n- [American companies established in 1996](https:\/\/en.wikipedia.org\/wiki\/Category:American_companies_established_in_1996 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States\")\n- [Travel ticket search engines](https:\/\/en.wikipedia.org\/wiki\/Category:Travel_ticket_search_engines \"Category:Travel ticket search engines\")\n- [Universal Windows Platform apps](https:\/\/en.wikipedia.org\/wiki\/Category:Universal_Windows_Platform_apps \"Category:Universal Windows Platform apps\")\n- [Companies involved in the Gaza war](https:\/\/en.wikipedia.org\/wiki\/Category:Companies_involved_in_the_Gaza_war \"Category:Companies involved in the Gaza war\")\n\nHidden categories:\n\n- [Articles with short description](https:\/\/en.wikipedia.org\/wiki\/Category:Articles_with_short_description \"Category:Articles with short description\")\n- [Short description is different from Wikidata](https:\/\/en.wikipedia.org\/wiki\/Category:Short_description_is_different_from_Wikidata \"Category:Short description is different from Wikidata\")\n\n- This page was last edited on 20 March 2026, at 17:34 (UTC).\n- Text is available under the [Creative Commons Attribution-ShareAlike 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By using this site, you agree to the [Terms of Use](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Policy:Terms_of_Use \"foundation:Special:MyLanguage\/Policy:Terms of Use\") and [Privacy Policy](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Policy:Privacy_policy \"foundation:Special:MyLanguage\/Policy:Privacy policy\"). Wikipedia® is a registered trademark of the [Wikimedia Foundation, Inc.](https:\/\/wikimediafoundation.org\/), a non-profit organization.\n\n- [Privacy policy](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Policy:Privacy_policy)\n- [About Wikipedia](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:About)\n- [Disclaimers](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:General_disclaimer)\n- [Contact Wikipedia](https:\/\/en.wikipedia.org\/wiki\/Wikipedia:Contact_us)\n- [Legal & safety contacts](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Legal:Wikimedia_Foundation_Legal_and_Safety_Contact_Information)\n- [Code of Conduct](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Policy:Universal_Code_of_Conduct)\n- [Developers](https:\/\/developer.wikimedia.org\/)\n- [Statistics](https:\/\/stats.wikimedia.org\/#\/en.wikipedia.org)\n- [Cookie statement](https:\/\/foundation.wikimedia.org\/wiki\/Special:MyLanguage\/Policy:Cookie_statement)\n- [Mobile view](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&mobileaction=toggle_view_mobile)\n\n- [![Wikimedia Foundation](https:\/\/en.wikipedia.org\/static\/images\/footer\/wikimedia.svg)](https:\/\/www.wikimedia.org\/)\n- [![Powered by MediaWiki](https:\/\/en.wikipedia.org\/w\/resources\/assets\/mediawiki_compact.svg)](https:\/\/www.mediawiki.org\/)\n\nSearch\n\nToggle the table of contents\n\nExpedia\n\n17 languages\n\n[Add topic](https:\/\/en.wikipedia.org\/wiki\/Expedia)","attrs_readable_markdown":"From Wikipedia, the free encyclopedia\n\nThis article is about the Expedia.com travel website and mobile app. For the parent company, see [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\").\n\n|   |   |\n|---|---|\n| [![](https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/3\/3b\/Expedia_Logo_2023.svg\/250px-Expedia_Logo_2023.svg.png)](https:\/\/en.wikipedia.org\/wiki\/File:Expedia_Logo_2023.svg) |   |\n| Type of business | [Subsidiary](https:\/\/en.wikipedia.org\/wiki\/Subsidiary \"Subsidiary\") |\n| Type of site | [Travel agency](https:\/\/en.wikipedia.org\/wiki\/Travel_agency \"Travel agency\") [Metasearch engine](https:\/\/en.wikipedia.org\/wiki\/Metasearch_engine \"Metasearch engine\") |\n| Owner | [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\") |\n| General manager | Tracey Weber[\\[1\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-1) |\n| URL | [expedia.com](https:\/\/www.expedia.com\/) |\n| Commercial | Yes |\n| Registration | Yes |\n| Launched | October 22, 1996; 29 years ago |\n| Current status | Active |\n\n**Expedia Inc.** is an American online travel agency owned by [Expedia Group](https:\/\/en.wikipedia.org\/wiki\/Expedia_Group \"Expedia Group\"), which is headquartered in [Seattle](https:\/\/en.wikipedia.org\/wiki\/Seattle \"Seattle\"), [Washington](https:\/\/en.wikipedia.org\/wiki\/Washington_\$state\$ \"Washington (state)\"). When [Microsoft Corporation](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") launched Expedia on the [Microsoft Network](https:\/\/en.wikipedia.org\/wiki\/MSN \"MSN\") in October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides.[\\[2\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-2) Expedia was founded on October 22, 1996, inside [Microsoft](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") in [Redmond](https:\/\/en.wikipedia.org\/wiki\/Redmond,_Washington \"Redmond, Washington\"), [Washington](https:\/\/en.wikipedia.org\/wiki\/Washington_\$state\$ \"Washington (state)\"), led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents.[\\[3\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-3) The name \"Expedia\" is a portmanteau of the words \"exploration\" and \"speed.\"[\\[4\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-4)\n\nThrough its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\"), [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\"), and [Trivago](https:\/\/en.wikipedia.org\/wiki\/Trivago \"Trivago\"), becoming the second-largest online travel agency worldwide, just behind Booking Holdings.[\\[5\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-5) Expedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites.[\\[6\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-6)\n\n[Microsoft](https:\/\/en.wikipedia.org\/wiki\/Microsoft \"Microsoft\") launched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal.[\\[7\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-lat96-7) After early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US\\$14 and the shares closed the first day at US\\$37, valuing the business at more than US\\$2 billion.[\\[8\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-twn1999-8)[\\[9\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-forbes1999-9)\n\nIn July 2001, [Barry Diller](https:\/\/en.wikipedia.org\/wiki\/Barry_Diller \"Barry Diller\")’s [USA Network](https:\/\/en.wikipedia.org\/wiki\/USA_Network \"USA Network\") (later IAC\/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US\\$1.5 billion, marking one of the first large-scale Internet travel acquisitions.[\\[10\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-lat2001-10) IAC took full control in 2003 and subsequently consolidated its various travel holdings. Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005.[\\[11\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-twn2005-11)\n\nDuring the late 2000s Expedia broadened its portfolio with brands such as [Hotels.com](https:\/\/en.wikipedia.org\/wiki\/Hotels.com \"Hotels.com\"), [Hotwire](https:\/\/en.wikipedia.org\/wiki\/Hotwire.com \"Hotwire.com\"), [Vrbo](https:\/\/en.wikipedia.org\/wiki\/Vrbo \"Vrbo\") and regional OTAs. In April 2011 the company announced plans to separate its user-generated-content unit [TripAdvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\"); analysts welcomed the move and Expedia shares rose 11 %.[\\[12\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-reuters2011-12)\n\nIn February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.”[\\[13\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-geek2020-13)\n\nExpedia, Hotels.com, and Vrbo share a [loyalty program](https:\/\/en.wikipedia.org\/wiki\/Loyalty_program \"Loyalty program\") called One Key, which launched in July 2023.[\\[14\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-14)[\\[15\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-15)\n\nIn 2025, Expedia was the first online travel agency to partner with [Southwest Airlines](https:\/\/en.wikipedia.org\/wiki\/Southwest_Airlines \"Southwest Airlines\") to start selling tickets on behalf of the airline.[\\[16\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-16)[\\[17\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-17)[\\[18\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-18)\n\n## Criticism and legal issues\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=2 \"Edit section: Criticism and legal issues\")\\]\n\n### Delays in refunds of flights cancelled due to COVID-19\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=3 \"Edit section: Delays in refunds of flights cancelled due to COVID-19\")\\]\n\nIn 2020, during the [COVID-19 pandemic](https:\/\/en.wikipedia.org\/wiki\/COVID-19_pandemic \"COVID-19 pandemic\"), customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[\\[19\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-19) This led to many lawsuits.[\\[20\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-20)[\\[21\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-21)\n\n### False advertising and trademark violation\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=4 \"Edit section: False advertising and trademark violation\")\\]\n\nIn August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in [California](https:\/\/en.wikipedia.org\/wiki\/California \"California\") accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the [Lanham Act](https:\/\/en.wikipedia.org\/wiki\/Lanham_Act \"Lanham Act\"), and also falsely noting that hotels with which the company had no relationship were \"sold out\".[\\[22\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-22) In April 2021, the lawsuit was settled and the company promised not to engage in false advertising.[\\[23\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-23)\n\n### Listings in Israeli settlements\n\\[[edit](https:\/\/en.wikipedia.org\/w\/index.php?title=Expedia&action=edit&section=5 \"Edit section: Listings in Israeli settlements\")\\]\n\nExpedia, along with other travel companies like [TripAdvisor](https:\/\/en.wikipedia.org\/wiki\/Tripadvisor \"Tripadvisor\") and [Booking.com](https:\/\/en.wikipedia.org\/wiki\/Booking.com \"Booking.com\"), has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the [occupied](https:\/\/en.wikipedia.org\/wiki\/Occupied_Palestine_territory \"Occupied Palestine territory\") West Bank.[\\[24\\]](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_note-24)\n\n- [Holiday cottage](https:\/\/en.wikipedia.org\/wiki\/Holiday_cottage \"Holiday cottage\")\n- [Vacation rental](https:\/\/en.wikipedia.org\/wiki\/Vacation_rental \"Vacation rental\")\n\n1. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-1)**\n   Biesiada, Jamie (August 4, 2025). [\"Expedia says AI is improving the customer experience and generating revenue\"](https:\/\/www.travelweekly.com\/Travel-News\/Travel-Technology\/Expedia-says-AI-generating-revenue). *Travel Weekly*.\n2. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-2)**\n   [\"History of Expedia, Inc\"](https:\/\/www.fundinguniverse.com\/company-histories\/expedia-inc-history\/). *FundingUniverse*. Retrieved 2026-02-25.\n3. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-3)**\n   Forces, Porters Five (2025-12-10). [\"What is Brief History of Expedia Group Company?\"](https:\/\/portersfiveforce.com\/blogs\/brief-history\/expedia). *Porter's Five Forces*. Retrieved 2026-02-25.\n4. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-4)**\n   [\"Expedia Group\"](https:\/\/www.expediagroup.com\/who-we-are\/our-story\/default.aspx). *www.expediagroup.com*. Retrieved 2026-02-25.\n5. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-5)**\n   [\"Topic: Expedia Group, Inc\"](https:\/\/www.statista.com\/topics\/3363\/expedia-inc\/). *Statista*. Retrieved 2026-02-25.\n6. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-6)**\n   [\"Expedia Revenue and Usage Statistics (2026)\"](https:\/\/www.businessofapps.com\/data\/expedia-statistics\/). *Business of Apps*. Retrieved 2026-02-25.\n7. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-lat96_7-0)**\n   [\"Connecting to a New Frontier\"](https:\/\/www.latimes.com\/archives\/la-xpm-1996-09-06-mn-41051-story.html). *Los Angeles Times*. 6 September 1996. Retrieved 7 August 2025.\n8. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-twn1999_8-0)**\n   [\"Expedia joins IPO bandwagon\"](https:\/\/www.travelweekly.com\/Travel-News\/Travel-Technology\/Expedia-joins-IPO-bandwagon). *Travel Weekly*. 28 September 1999. Retrieved 7 August 2025.\n9. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-forbes1999_9-0)**\n   [\"Travelocity Bumps Expedia\"](https:\/\/www.forbes.com\/1999\/10\/04\/mu9.html). *Forbes*. 4 October 1999. Retrieved 7 August 2025.\n10. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-lat2001_10-0)**\n    [\"Diller's USA to Buy 75% of Expedia\"](https:\/\/www.latimes.com\/archives\/la-xpm-2001-jul-17-fi-23034-story.html). *Los Angeles Times*. 17 July 2001. Retrieved 7 August 2025.\n11. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-twn2005_11-0)**\n    [\"IAC completes spinoff of Expedia travel group\"](https:\/\/www.travelweekly.com\/Travel-News\/Online-Travel\/IAC-completes-spinoff-of-Expedia-travel-group). *Travel Weekly*. 10 August 2005. Retrieved 7 August 2025.\n12. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-reuters2011_12-0)**\n    Karen Jacobs (8 April 2011). [\"Expedia shares gain on TripAdvisor spin-off plan\"](https:\/\/www.reuters.com\/technology\/expedia-shares-gain-on-tripadvisor-spin-off-plan-2011-04-08\/). Reuters. Retrieved 7 August 2025.\n13. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-geek2020_13-0)**\n    Taylor Soper (24 February 2020). [\"Expedia cuts 3,000 jobs, including 500 at new Seattle HQ\"](https:\/\/www.geekwire.com\/2020\/expedia-cuts-3000-jobs-including-500-new-seattle-hq-read-internal-email-employees\/). *GeekWire*. Retrieved 7 August 2025.\n14. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-14)**\n    Vaughn, Harlan (October 20, 2025). [\"Best Hotel Booking Sites To Find The Cheapest Rates\"](https:\/\/www.forbes.com\/advisor\/credit-cards\/travel-rewards\/best-hotel-booking-sites\/). *[Forbes](https:\/\/en.wikipedia.org\/wiki\/Forbes \"Forbes\")*. Retrieved 20 December 2025.\n15. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-15)**\n    Chang, Rachel (July 18, 2023). [\"You Can Win \\$60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How\"](https:\/\/www.travelandleisure.com\/expedia-group-one-key-rewards-travel-contest-7561560). *[Travel + Leisure](https:\/\/en.wikipedia.org\/wiki\/Travel_%2B_Leisure \"Travel + Leisure\")*. Retrieved 20 December 2025.\n16. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-16)**\n    Cappetta, Michael (February 26, 2025). [\"Southwest Airlines Announces Big Partnership With Expedia—What to Know\"](https:\/\/www.travelandleisure.com\/book-southwest-flights-on-expedia-11686733). *[Travel + Leisure](https:\/\/en.wikipedia.org\/wiki\/Travel_%2B_Leisure \"Travel + Leisure\")*.\n17. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-17)**\n    Silk, Robert (February 26, 2025). [\"Southwest puts flights on Expedia\"](https:\/\/www.travelweekly.com\/Travel-News\/Airline-News\/Southwest-puts-inventory-on-Expedia). *Travel Weekly*.\n18. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-18)**\n    Witcher, Zach (February 26, 2025). [\"You can now book Southwest Airlines flights on Expedia platforms\"](https:\/\/www.usatoday.com\/story\/travel\/airline-news\/2025\/02\/26\/southwest-airlines-expedia-tickets\/80472881007\/). *[USA Today](https:\/\/en.wikipedia.org\/wiki\/USA_Today \"USA Today\")*.\n19. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-19)**\n    Ulrich, Todd (February 5, 2021). [\"Consumers grow frustrated with Expedia over COVID-19 refunds\"](https:\/\/www.wftv.com\/news\/action9\/consumers-grow-frustrated-with-expedia-over-covid-19-refunds\/LRJUN2R3EFGFPDUVAPF3XTNBLU\/). *[WFTV](https:\/\/en.wikipedia.org\/wiki\/WFTV \"WFTV\")*.\n20. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-20)**\n    [\"Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic\"](https:\/\/www.usatoday.com\/story\/travel\/news\/2020\/09\/09\/expedia-sued-refusing-refunds-pandemic\/5763768002\/). *USA Today*. September 9, 2020.\n21. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-21)**\n    RENDA, MATTHEW (August 19, 2016). [\"Hotels Accuse Expedia, Orbitz of Brazen Deceit\"](https:\/\/www.courthousenews.com\/hotels-accuse-expedia-orbitz-of-brazen-deceit\/). *[Courthouse News Service](https:\/\/en.wikipedia.org\/wiki\/Courthouse_News_Service \"Courthouse News Service\")*.\n22. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-22)**\n    [\"Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. *et al*\"](https:\/\/dockets.justia.com\/docket\/california\/candce\/3:2016cv04721\/302190). *[Justia](https:\/\/en.wikipedia.org\/wiki\/Justia \"Justia\")*. August 17, 2016.\n23. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-23)**\n    IOVINO, NICHOLAS (April 9, 2021). [\"Expedia Settles False Advertising Class Action With Hotels\"](https:\/\/www.courthousenews.com\/expedia-settles-false-advertising-class-action-with-hotels\/). *[Courthouse News Service](https:\/\/en.wikipedia.org\/wiki\/Courthouse_News_Service \"Courthouse News Service\")*.\n24. **[^](https:\/\/en.wikipedia.org\/wiki\/Expedia#cite_ref-24)**\n    [\"Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements\"](https:\/\/www.independent.co.uk\/voices\/israel-palestine-illegal-settlements-west-bank-air-bnb-trip-advisor-booking-expedia-a8754001.html). *The Independent*. 2019-01-30. Retrieved 2026-03-19.\n\n- Alexander, Todd (2012). [*Everyday Internet at Any Age*](https:\/\/books.google.com\/books?id=OZnIQSXzODYC&pg=PT104). Hachette UK. Chapter 8. [ISBN](https:\/\/en.wikipedia.org\/wiki\/ISBN_\$identifier\$ \"ISBN (identifier)\")\n  \n  [978-0-7336-2971-6](https:\/\/en.wikipedia.org\/wiki\/Special:BookSources\/978-0-7336-2971-6 \"Special:BookSources\/978-0-7336-2971-6\")\n  \n  . Retrieved 14 May 2014.\n- Barr, Alistair (January 21, 2014). [\"Expedia hit by big drop in Google search traffic\"](https:\/\/www.usatoday.com\/story\/tech\/2014\/01\/21\/expedia-google-search-traffic\/4719917\/). *[USA Today](https:\/\/en.wikipedia.org\/wiki\/USA_Today \"USA Today\")*. Retrieved 14 May 2014.\n- Tims, Anna (March 29, 2014). [\"Expedia needs to speed up £2,500 refund for flights\"](https:\/\/www.theguardian.com\/money\/2014\/mar\/30\/expedia-refund-flights-website-fault). *[The Guardian](https:\/\/en.wikipedia.org\/wiki\/The_Guardian \"The Guardian\")*. London. Retrieved 14 May 2014.\n\n- [Official website](https:\/\/www.expedia.com\/)","meta_canonical":null}

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Boilerpipe Text	From Wikipedia, the free encyclopedia This article is about the Expedia.com travel website and mobile app. For the parent company, see Expedia Group . Expedia Inc. Type of business Subsidiary Type of site Travel agency Metasearch engine Owner Expedia Group General manager Tracey Weber [ 1 ] URL expedia.com Commercial Yes Registration Yes Launched October 22, 1996 ; 29 years ago Current status Active Expedia Inc. is an American online travel agency owned by Expedia Group , which is headquartered in Seattle , Washington . When Microsoft Corporation launched Expedia on the Microsoft Network in October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides. [ 2 ] Expedia was founded on October 22, 1996, inside Microsoft in Redmond , Washington , led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents. [ 3 ] The name "Expedia" is a portmanteau of the words "exploration" and "speed." [ 4 ] Through its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including Vrbo , Hotels.com , and Trivago , becoming the second-largest online travel agency worldwide, just behind Booking Holdings. [ 5 ] Expedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites. [ 6 ] Microsoft launched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal. [ 7 ] After early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US$14 and the shares closed the first day at US$37, valuing the business at more than US$2 billion. [ 8 ] [ 9 ] In July 2001, Barry Diller ’s USA Network (later IAC/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US$1.5 billion, marking one of the first large-scale Internet travel acquisitions. [ 10 ] IAC took full control in 2003 and subsequently consolidated its various travel holdings. Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005. [ 11 ] During the late 2000s Expedia broadened its portfolio with brands such as Hotels.com , Hotwire , Vrbo and regional OTAs. In April 2011 the company announced plans to separate its user-generated-content unit TripAdvisor ; analysts welcomed the move and Expedia shares rose 11 %. [ 12 ] In February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.” [ 13 ] Expedia, Hotels.com, and Vrbo share a loyalty program called One Key, which launched in July 2023. [ 14 ] [ 15 ] In 2025, Expedia was the first online travel agency to partner with Southwest Airlines to start selling tickets on behalf of the airline. [ 16 ] [ 17 ] [ 18 ] Criticism and legal issues [ edit ] Delays in refunds of flights cancelled due to COVID-19 [ edit ] In 2020, during the COVID-19 pandemic , customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative. [ 19 ] This led to many lawsuits. [ 20 ] [ 21 ] False advertising and trademark violation [ edit ] In August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in California accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the Lanham Act , and also falsely noting that hotels with which the company had no relationship were "sold out". [ 22 ] In April 2021, the lawsuit was settled and the company promised not to engage in false advertising. [ 23 ] Listings in Israeli settlements [ edit ] Expedia, along with other travel companies like TripAdvisor and Booking.com , has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the occupied West Bank. [ 24 ] Holiday cottage Vacation rental ^ Biesiada, Jamie (August 4, 2025). "Expedia says AI is improving the customer experience and generating revenue" . Travel Weekly . ^ "History of Expedia, Inc" . FundingUniverse . Retrieved 2026-02-25 . ^ Forces, Porters Five (2025-12-10). "What is Brief History of Expedia Group Company?" . Porter's Five Forces . Retrieved 2026-02-25 . ^ "Expedia Group" . www.expediagroup.com . Retrieved 2026-02-25 . ^ "Topic: Expedia Group, Inc" . Statista . Retrieved 2026-02-25 . ^ "Expedia Revenue and Usage Statistics (2026)" . Business of Apps . Retrieved 2026-02-25 . ^ "Connecting to a New Frontier" . Los Angeles Times . 6 September 1996 . Retrieved 7 August 2025 . ^ "Expedia joins IPO bandwagon" . Travel Weekly . 28 September 1999 . Retrieved 7 August 2025 . ^ "Travelocity Bumps Expedia" . Forbes . 4 October 1999 . Retrieved 7 August 2025 . ^ "Diller's USA to Buy 75% of Expedia" . Los Angeles Times . 17 July 2001 . Retrieved 7 August 2025 . ^ "IAC completes spinoff of Expedia travel group" . Travel Weekly . 10 August 2005 . Retrieved 7 August 2025 . ^ Karen Jacobs (8 April 2011). "Expedia shares gain on TripAdvisor spin-off plan" . Reuters . Retrieved 7 August 2025 . ^ Taylor Soper (24 February 2020). "Expedia cuts 3,000 jobs, including 500 at new Seattle HQ" . GeekWire . Retrieved 7 August 2025 . ^ Vaughn, Harlan (October 20, 2025). "Best Hotel Booking Sites To Find The Cheapest Rates" . Forbes . Retrieved 20 December 2025 . ^ Chang, Rachel (July 18, 2023). "You Can Win $60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How" . Travel + Leisure . Retrieved 20 December 2025 . ^ Cappetta, Michael (February 26, 2025). "Southwest Airlines Announces Big Partnership With Expedia—What to Know" . Travel + Leisure . ^ Silk, Robert (February 26, 2025). "Southwest puts flights on Expedia" . Travel Weekly . ^ Witcher, Zach (February 26, 2025). "You can now book Southwest Airlines flights on Expedia platforms" . USA Today . ^ Ulrich, Todd (February 5, 2021). "Consumers grow frustrated with Expedia over COVID-19 refunds" . WFTV . ^ "Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic" . USA Today . September 9, 2020. ^ RENDA, MATTHEW (August 19, 2016). "Hotels Accuse Expedia, Orbitz of Brazen Deceit" . Courthouse News Service . ^ "Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. et al " . Justia . August 17, 2016. ^ IOVINO, NICHOLAS (April 9, 2021). "Expedia Settles False Advertising Class Action With Hotels" . Courthouse News Service . ^ "Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements" . The Independent . 2019-01-30 . Retrieved 2026-03-19 . Alexander, Todd (2012). Everyday Internet at Any Age . Hachette UK. Chapter 8. ISBN 978-0-7336-2971-6 . Retrieved 14 May 2014 . Barr, Alistair (January 21, 2014). "Expedia hit by big drop in Google search traffic" . USA Today . Retrieved 14 May 2014 . Tims, Anna (March 29, 2014). "Expedia needs to speed up £2,500 refund for flights" . The Guardian . London . Retrieved 14 May 2014 . Official website
Markdown	[Jump to content](https://en.wikipedia.org/wiki/Expedia#bodyContent) Main menu Main menu move to sidebar hide Navigation - [Main page](https://en.wikipedia.org/wiki/Main_Page "Visit the main page [z]") - [Contents](https://en.wikipedia.org/wiki/Wikipedia:Contents "Guides to browsing Wikipedia") - [Current events](https://en.wikipedia.org/wiki/Portal:Current_events "Articles related to current events") - [Random article](https://en.wikipedia.org/wiki/Special:Random "Visit a randomly selected article [x]") - [About Wikipedia](https://en.wikipedia.org/wiki/Wikipedia:About "Learn about Wikipedia and how it works") - [Contact us](https://en.wikipedia.org/wiki/Wikipedia:Contact_us "How to contact Wikipedia") Contribute - [Help](https://en.wikipedia.org/wiki/Help:Contents "Guidance on how to use and edit Wikipedia") - [Learn to edit](https://en.wikipedia.org/wiki/Help:Introduction "Learn how to edit Wikipedia") - [Community portal](https://en.wikipedia.org/wiki/Wikipedia:Community_portal "The hub for editors") - [Recent changes](https://en.wikipedia.org/wiki/Special:RecentChanges "A list of recent changes to Wikipedia [r]") - [Upload file](https://en.wikipedia.org/wiki/Wikipedia:File_upload_wizard "Add images or other media for use on Wikipedia") - [Special pages](https://en.wikipedia.org/wiki/Special:SpecialPages "A list of all special pages [q]") [![](https://en.wikipedia.org/static/images/icons/enwiki-25.svg) ![Wikipedia](https://en.wikipedia.org/static/images/mobile/copyright/wikipedia-wordmark-en-25.svg) ![The Free Encyclopedia](https://en.wikipedia.org/static/images/mobile/copyright/wikipedia-tagline-en-25.svg)](https://en.wikipedia.org/wiki/Main_Page) [Search](https://en.wikipedia.org/wiki/Special:Search "Search Wikipedia [f]") Appearance - [Donate](https://donate.wikimedia.org/?wmf_source=donate&wmf_medium=sidebar&wmf_campaign=en.wikipedia.org&uselang=en) - [Create account](https://en.wikipedia.org/w/index.php?title=Special:CreateAccount&returnto=Expedia "You are encouraged to create an account and log in; however, it is not mandatory") - [Log in](https://en.wikipedia.org/w/index.php?title=Special:UserLogin&returnto=Expedia "You're encouraged to log in; however, it's not mandatory. [o]") Personal tools - [Donate](https://donate.wikimedia.org/?wmf_source=donate&wmf_medium=sidebar&wmf_campaign=en.wikipedia.org&uselang=en) - [Create account](https://en.wikipedia.org/w/index.php?title=Special:CreateAccount&returnto=Expedia "You are encouraged to create an account and log in; however, it is not mandatory") - [Log in](https://en.wikipedia.org/w/index.php?title=Special:UserLogin&returnto=Expedia "You're encouraged to log in; however, it's not mandatory. [o]") ## Contents move to sidebar hide - [(Top)](https://en.wikipedia.org/wiki/Expedia) - [1 History](https://en.wikipedia.org/wiki/Expedia#History) - [2 Criticism and legal issues](https://en.wikipedia.org/wiki/Expedia#Criticism_and_legal_issues) Toggle Criticism and legal issues subsection - [2\.1 Delays in refunds of flights cancelled due to COVID-19](https://en.wikipedia.org/wiki/Expedia#Delays_in_refunds_of_flights_cancelled_due_to_COVID-19) - [2\.2 False advertising and trademark violation](https://en.wikipedia.org/wiki/Expedia#False_advertising_and_trademark_violation) - [2\.3 Listings in Israeli settlements](https://en.wikipedia.org/wiki/Expedia#Listings_in_Israeli_settlements) - [3 See also](https://en.wikipedia.org/wiki/Expedia#See_also) - [4 References](https://en.wikipedia.org/wiki/Expedia#References) - [5 Further reading](https://en.wikipedia.org/wiki/Expedia#Further_reading) - [6 External links](https://en.wikipedia.org/wiki/Expedia#External_links) Toggle the table of contents # Expedia 17 languages - [العربية](https://ar.wikipedia.org/wiki/%D8%A5%D9%83%D8%B3%D8%A8%D9%8A%D8%AF%D9%8A%D8%A7 "إكسبيديا – Arabic") - [বাংলা](https://bn.wikipedia.org/wiki/%E0%A6%8F%E0%A6%95%E0%A7%8D%E0%A6%B8%E0%A6%AA%E0%A6%BF%E0%A6%A1%E0%A6%BF%E0%A6%AF%E0%A6%BC%E0%A6%BE "এক্সপিডিয়া – Bangla") - [Català](https://ca.wikipedia.org/wiki/Expedia "Expedia – Catalan") - [Dansk](https://da.wikipedia.org/wiki/Expedia "Expedia – Danish") - [Español](https://es.wikipedia.org/wiki/Expedia "Expedia – Spanish") - [فارسی](https://fa.wikipedia.org/wiki/%D8%A7%DA%A9%D8%B3%E2%80%8C%D9%BE%D8%AF%DB%8C%D8%A7 "اکس‌پدیا – Persian") - [Bahasa Indonesia](https://id.wikipedia.org/wiki/Expedia "Expedia – Indonesian") - [Italiano](https://it.wikipedia.org/wiki/Expedia "Expedia – Italian") - [日本語](https://ja.wikipedia.org/wiki/%E3%82%A8%E3%82%AF%E3%82%B9%E3%83%9A%E3%83%87%E3%82%A3%E3%82%A2 "エクスペディア – Japanese") - [한국어](https://ko.wikipedia.org/wiki/%EC%9D%B5%EC%8A%A4%ED%94%BC%EB%94%94%EC%95%84 "익스피디아 – Korean") - [Bahasa Melayu](https://ms.wikipedia.org/wiki/Expedia "Expedia – Malay") - [Português](https://pt.wikipedia.org/wiki/Expedia.com "Expedia.com – Portuguese") - [Svenska](https://sv.wikipedia.org/wiki/Expedia "Expedia – Swedish") - [ไทย](https://th.wikipedia.org/wiki/%E0%B9%80%E0%B8%AD%E0%B9%87%E0%B8%81%E0%B8%8B%E0%B9%8C%E0%B8%9E%E0%B8%B5%E0%B9%80%E0%B8%94%E0%B8%B5%E0%B8%A2_$%E0%B9%80%E0%B8%A7%E0%B9%87%E0%B8%9A%E0%B9%84%E0%B8%8B%E0%B8%95%E0%B9%8C$ "เอ็กซ์พีเดีย (เว็บไซต์) – Thai") - [Türkçe](https://tr.wikipedia.org/wiki/Expedia "Expedia – Turkish") - [Українська](https://uk.wikipedia.org/wiki/Expedia "Expedia – Ukrainian") - [中文](https://zh.wikipedia.org/wiki/%E6%99%BA%E6%B8%B8%E7%BD%91 "智游网 – Chinese") [Edit links](https://www.wikidata.org/wiki/Special:EntityPage/Q1418432#sitelinks-wikipedia "Edit interlanguage links") - [Article](https://en.wikipedia.org/wiki/Expedia "View the content page [c]") - [Talk](https://en.wikipedia.org/wiki/Talk:Expedia "Discuss improvements to the content page [t]") English - [Read](https://en.wikipedia.org/wiki/Expedia) - [Edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit "Edit this page [e]") - [View history](https://en.wikipedia.org/w/index.php?title=Expedia&action=history "Past revisions of this page [h]") Tools Tools move to sidebar hide Actions - [Read](https://en.wikipedia.org/wiki/Expedia) - [Edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit "Edit this page [e]") - [View history](https://en.wikipedia.org/w/index.php?title=Expedia&action=history) General - [What links here](https://en.wikipedia.org/wiki/Special:WhatLinksHere/Expedia "List of all English Wikipedia pages containing links to this page [j]") - [Related changes](https://en.wikipedia.org/wiki/Special:RecentChangesLinked/Expedia "Recent changes in pages linked from this page [k]") - [Upload file](https://en.wikipedia.org/wiki/Wikipedia:File_Upload_Wizard "Upload files [u]") - [Permanent link](https://en.wikipedia.org/w/index.php?title=Expedia&oldid=1344472030 "Permanent link to this revision of this page") - [Page information](https://en.wikipedia.org/w/index.php?title=Expedia&action=info "More information about this page") - [Cite this page](https://en.wikipedia.org/w/index.php?title=Special:CiteThisPage&page=Expedia&id=1344472030&wpFormIdentifier=titleform "Information on how to cite this page") - [Get shortened URL](https://en.wikipedia.org/w/index.php?title=Special:UrlShortener&url=https%3A%2F%2Fen.wikipedia.org%2Fwiki%2FExpedia) Print/export - [Download as PDF](https://en.wikipedia.org/w/index.php?title=Special:DownloadAsPdf&page=Expedia&action=show-download-screen "Download this page as a PDF file") - [Printable version](https://en.wikipedia.org/w/index.php?title=Expedia&printable=yes "Printable version of this page [p]") In other projects - [Wikimedia Commons](https://commons.wikimedia.org/wiki/Category:Expedia) - [Wikidata item](https://www.wikidata.org/wiki/Special:EntityPage/Q1418432 "Structured data on this page hosted by Wikidata [g]") Appearance move to sidebar hide From Wikipedia, the free encyclopedia Online travel agency and metasearch engine This article is about the Expedia.com travel website and mobile app. For the parent company, see [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group"). \| \| \| \|---\|---\| \| [![](https://upload.wikimedia.org/wikipedia/commons/thumb/3/3b/Expedia_Logo_2023.svg/250px-Expedia_Logo_2023.svg.png)](https://en.wikipedia.org/wiki/File:Expedia_Logo_2023.svg) \| \| \| Type of business \| [Subsidiary](https://en.wikipedia.org/wiki/Subsidiary "Subsidiary") \| \| Type of site \| [Travel agency](https://en.wikipedia.org/wiki/Travel_agency "Travel agency") [Metasearch engine](https://en.wikipedia.org/wiki/Metasearch_engine "Metasearch engine") \| \| Owner \| [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group") \| \| General manager \| Tracey Weber[\[1\]](https://en.wikipedia.org/wiki/Expedia#cite_note-1) \| \| URL \| [expedia.com](https://www.expedia.com/) \| \| Commercial \| Yes \| \| Registration \| Yes \| \| Launched \| October 22, 1996; 29 years ago (1996-10-22) \| \| Current status \| Active \| Expedia Inc. is an American online travel agency owned by [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group"), which is headquartered in [Seattle](https://en.wikipedia.org/wiki/Seattle "Seattle"), [Washington](https://en.wikipedia.org/wiki/Washington_$state$ "Washington (state)"). When [Microsoft Corporation](https://en.wikipedia.org/wiki/Microsoft "Microsoft") launched Expedia on the [Microsoft Network](https://en.wikipedia.org/wiki/MSN "MSN") in October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides.[\[2\]](https://en.wikipedia.org/wiki/Expedia#cite_note-2) Expedia was founded on October 22, 1996, inside [Microsoft](https://en.wikipedia.org/wiki/Microsoft "Microsoft") in [Redmond](https://en.wikipedia.org/wiki/Redmond,_Washington "Redmond, Washington"), [Washington](https://en.wikipedia.org/wiki/Washington_$state$ "Washington (state)"), led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents.[\[3\]](https://en.wikipedia.org/wiki/Expedia#cite_note-3) The name "Expedia" is a portmanteau of the words "exploration" and "speed."[\[4\]](https://en.wikipedia.org/wiki/Expedia#cite_note-4) Through its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo"), [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com"), and [Trivago](https://en.wikipedia.org/wiki/Trivago "Trivago"), becoming the second-largest online travel agency worldwide, just behind Booking Holdings.[\[5\]](https://en.wikipedia.org/wiki/Expedia#cite_note-5) Expedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites.[\[6\]](https://en.wikipedia.org/wiki/Expedia#cite_note-6) ## History \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=1 "Edit section: History")\] Main article: [Expedia Group § History](https://en.wikipedia.org/wiki/Expedia_Group#History "Expedia Group") [Microsoft](https://en.wikipedia.org/wiki/Microsoft "Microsoft") launched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal.[\[7\]](https://en.wikipedia.org/wiki/Expedia#cite_note-lat96-7) After early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US\$14 and the shares closed the first day at US\$37, valuing the business at more than US\$2 billion.[\[8\]](https://en.wikipedia.org/wiki/Expedia#cite_note-twn1999-8)[\[9\]](https://en.wikipedia.org/wiki/Expedia#cite_note-forbes1999-9) In July 2001, [Barry Diller](https://en.wikipedia.org/wiki/Barry_Diller "Barry Diller")’s [USA Network](https://en.wikipedia.org/wiki/USA_Network "USA Network") (later IAC/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US\$1.5 billion, marking one of the first large-scale Internet travel acquisitions.[\[10\]](https://en.wikipedia.org/wiki/Expedia#cite_note-lat2001-10) IAC took full control in 2003 and subsequently consolidated its various travel holdings. Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005.[\[11\]](https://en.wikipedia.org/wiki/Expedia#cite_note-twn2005-11) During the late 2000s Expedia broadened its portfolio with brands such as [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com"), [Hotwire](https://en.wikipedia.org/wiki/Hotwire.com "Hotwire.com"), [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo") and regional OTAs. In April 2011 the company announced plans to separate its user-generated-content unit [TripAdvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor"); analysts welcomed the move and Expedia shares rose 11 %.[\[12\]](https://en.wikipedia.org/wiki/Expedia#cite_note-reuters2011-12) In February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.”[\[13\]](https://en.wikipedia.org/wiki/Expedia#cite_note-geek2020-13) Expedia, Hotels.com, and Vrbo share a [loyalty program](https://en.wikipedia.org/wiki/Loyalty_program "Loyalty program") called One Key, which launched in July 2023.[\[14\]](https://en.wikipedia.org/wiki/Expedia#cite_note-14)[\[15\]](https://en.wikipedia.org/wiki/Expedia#cite_note-15) In 2025, Expedia was the first online travel agency to partner with [Southwest Airlines](https://en.wikipedia.org/wiki/Southwest_Airlines "Southwest Airlines") to start selling tickets on behalf of the airline.[\[16\]](https://en.wikipedia.org/wiki/Expedia#cite_note-16)[\[17\]](https://en.wikipedia.org/wiki/Expedia#cite_note-17)[\[18\]](https://en.wikipedia.org/wiki/Expedia#cite_note-18) ## Criticism and legal issues \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=2 "Edit section: Criticism and legal issues")\] ### Delays in refunds of flights cancelled due to COVID-19 \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=3 "Edit section: Delays in refunds of flights cancelled due to COVID-19")\] In 2020, during the [COVID-19 pandemic](https://en.wikipedia.org/wiki/COVID-19_pandemic "COVID-19 pandemic"), customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[\[19\]](https://en.wikipedia.org/wiki/Expedia#cite_note-19) This led to many lawsuits.[\[20\]](https://en.wikipedia.org/wiki/Expedia#cite_note-20)[\[21\]](https://en.wikipedia.org/wiki/Expedia#cite_note-21) ### False advertising and trademark violation \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=4 "Edit section: False advertising and trademark violation")\] In August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in [California](https://en.wikipedia.org/wiki/California "California") accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the [Lanham Act](https://en.wikipedia.org/wiki/Lanham_Act "Lanham Act"), and also falsely noting that hotels with which the company had no relationship were "sold out".[\[22\]](https://en.wikipedia.org/wiki/Expedia#cite_note-22) In April 2021, the lawsuit was settled and the company promised not to engage in false advertising.[\[23\]](https://en.wikipedia.org/wiki/Expedia#cite_note-23) ### Listings in Israeli settlements \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=5 "Edit section: Listings in Israeli settlements")\] Expedia, along with other travel companies like [TripAdvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor") and [Booking.com](https://en.wikipedia.org/wiki/Booking.com "Booking.com"), has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the [occupied](https://en.wikipedia.org/wiki/Occupied_Palestine_territory "Occupied Palestine territory") West Bank.[\[24\]](https://en.wikipedia.org/wiki/Expedia#cite_note-24) ## See also \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=6 "Edit section: See also")\] - [Holiday cottage](https://en.wikipedia.org/wiki/Holiday_cottage "Holiday cottage") - [Vacation rental](https://en.wikipedia.org/wiki/Vacation_rental "Vacation rental") ## References \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=7 "Edit section: References")\] 1. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-1) Biesiada, Jamie (August 4, 2025). ["Expedia says AI is improving the customer experience and generating revenue"](https://www.travelweekly.com/Travel-News/Travel-Technology/Expedia-says-AI-generating-revenue). Travel Weekly. 2. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-2) ["History of Expedia, Inc"](https://www.fundinguniverse.com/company-histories/expedia-inc-history/). FundingUniverse. Retrieved 2026-02-25. 3. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-3) Forces, Porters Five (2025-12-10). ["What is Brief History of Expedia Group Company?"](https://portersfiveforce.com/blogs/brief-history/expedia). Porter's Five Forces. Retrieved 2026-02-25. 4. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-4) ["Expedia Group"](https://www.expediagroup.com/who-we-are/our-story/default.aspx). www.expediagroup.com. Retrieved 2026-02-25. 5. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-5) ["Topic: Expedia Group, Inc"](https://www.statista.com/topics/3363/expedia-inc/). Statista. Retrieved 2026-02-25. 6. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-6) ["Expedia Revenue and Usage Statistics (2026)"](https://www.businessofapps.com/data/expedia-statistics/). Business of Apps. Retrieved 2026-02-25. 7. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-lat96_7-0) ["Connecting to a New Frontier"](https://www.latimes.com/archives/la-xpm-1996-09-06-mn-41051-story.html). Los Angeles Times. 6 September 1996. Retrieved 7 August 2025. 8. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-twn1999_8-0) ["Expedia joins IPO bandwagon"](https://www.travelweekly.com/Travel-News/Travel-Technology/Expedia-joins-IPO-bandwagon). Travel Weekly. 28 September 1999. Retrieved 7 August 2025. 9. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-forbes1999_9-0) ["Travelocity Bumps Expedia"](https://www.forbes.com/1999/10/04/mu9.html). Forbes. 4 October 1999. Retrieved 7 August 2025. 10. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-lat2001_10-0) ["Diller's USA to Buy 75% of Expedia"](https://www.latimes.com/archives/la-xpm-2001-jul-17-fi-23034-story.html). Los Angeles Times. 17 July 2001. Retrieved 7 August 2025. 11. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-twn2005_11-0) ["IAC completes spinoff of Expedia travel group"](https://www.travelweekly.com/Travel-News/Online-Travel/IAC-completes-spinoff-of-Expedia-travel-group). Travel Weekly. 10 August 2005. Retrieved 7 August 2025. 12. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-reuters2011_12-0) Karen Jacobs (8 April 2011). ["Expedia shares gain on TripAdvisor spin-off plan"](https://www.reuters.com/technology/expedia-shares-gain-on-tripadvisor-spin-off-plan-2011-04-08/). Reuters. Retrieved 7 August 2025. 13. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-geek2020_13-0) Taylor Soper (24 February 2020). ["Expedia cuts 3,000 jobs, including 500 at new Seattle HQ"](https://www.geekwire.com/2020/expedia-cuts-3000-jobs-including-500-new-seattle-hq-read-internal-email-employees/). GeekWire. Retrieved 7 August 2025. 14. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-14) Vaughn, Harlan (October 20, 2025). ["Best Hotel Booking Sites To Find The Cheapest Rates"](https://www.forbes.com/advisor/credit-cards/travel-rewards/best-hotel-booking-sites/). [Forbes](https://en.wikipedia.org/wiki/Forbes "Forbes"). Retrieved 20 December 2025. 15. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-15) Chang, Rachel (July 18, 2023). ["You Can Win \$60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How"](https://www.travelandleisure.com/expedia-group-one-key-rewards-travel-contest-7561560). [Travel + Leisure](https://en.wikipedia.org/wiki/Travel_%2B_Leisure "Travel + Leisure"). Retrieved 20 December 2025. 16. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-16) Cappetta, Michael (February 26, 2025). ["Southwest Airlines Announces Big Partnership With Expedia—What to Know"](https://www.travelandleisure.com/book-southwest-flights-on-expedia-11686733). [Travel + Leisure](https://en.wikipedia.org/wiki/Travel_%2B_Leisure "Travel + Leisure"). 17. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-17) Silk, Robert (February 26, 2025). ["Southwest puts flights on Expedia"](https://www.travelweekly.com/Travel-News/Airline-News/Southwest-puts-inventory-on-Expedia). Travel Weekly. 18. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-18) Witcher, Zach (February 26, 2025). ["You can now book Southwest Airlines flights on Expedia platforms"](https://www.usatoday.com/story/travel/airline-news/2025/02/26/southwest-airlines-expedia-tickets/80472881007/). [USA Today](https://en.wikipedia.org/wiki/USA_Today "USA Today"). 19. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-19) Ulrich, Todd (February 5, 2021). ["Consumers grow frustrated with Expedia over COVID-19 refunds"](https://www.wftv.com/news/action9/consumers-grow-frustrated-with-expedia-over-covid-19-refunds/LRJUN2R3EFGFPDUVAPF3XTNBLU/). [WFTV](https://en.wikipedia.org/wiki/WFTV "WFTV"). 20. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-20) ["Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic"](https://www.usatoday.com/story/travel/news/2020/09/09/expedia-sued-refusing-refunds-pandemic/5763768002/). USA Today. September 9, 2020. 21. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-21) RENDA, MATTHEW (August 19, 2016). ["Hotels Accuse Expedia, Orbitz of Brazen Deceit"](https://www.courthousenews.com/hotels-accuse-expedia-orbitz-of-brazen-deceit/). [Courthouse News Service](https://en.wikipedia.org/wiki/Courthouse_News_Service "Courthouse News Service"). 22. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-22) ["Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. et al"](https://dockets.justia.com/docket/california/candce/3:2016cv04721/302190). [Justia](https://en.wikipedia.org/wiki/Justia "Justia"). August 17, 2016. 23. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-23) IOVINO, NICHOLAS (April 9, 2021). ["Expedia Settles False Advertising Class Action With Hotels"](https://www.courthousenews.com/expedia-settles-false-advertising-class-action-with-hotels/). [Courthouse News Service](https://en.wikipedia.org/wiki/Courthouse_News_Service "Courthouse News Service"). 24. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-24) ["Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements"](https://www.independent.co.uk/voices/israel-palestine-illegal-settlements-west-bank-air-bnb-trip-advisor-booking-expedia-a8754001.html). The Independent. 2019-01-30. Retrieved 2026-03-19. ## Further reading \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=8 "Edit section: Further reading")\] - Alexander, Todd (2012). [Everyday Internet at Any Age](https://books.google.com/books?id=OZnIQSXzODYC&pg=PT104). Hachette UK. Chapter 8. [ISBN](https://en.wikipedia.org/wiki/ISBN_$identifier$ "ISBN (identifier)") [978-0-7336-2971-6](https://en.wikipedia.org/wiki/Special:BookSources/978-0-7336-2971-6 "Special:BookSources/978-0-7336-2971-6") . Retrieved 14 May 2014. - Barr, Alistair (January 21, 2014). ["Expedia hit by big drop in Google search traffic"](https://www.usatoday.com/story/tech/2014/01/21/expedia-google-search-traffic/4719917/). [USA Today](https://en.wikipedia.org/wiki/USA_Today "USA Today"). Retrieved 14 May 2014. - Tims, Anna (March 29, 2014). ["Expedia needs to speed up £2,500 refund for flights"](https://www.theguardian.com/money/2014/mar/30/expedia-refund-flights-website-fault). [The Guardian](https://en.wikipedia.org/wiki/The_Guardian "The Guardian"). London. Retrieved 14 May 2014. ## External links \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=9 "Edit section: External links")\] - [Official website](https://www.expedia.com/) \| [v](https://en.wikipedia.org/wiki/Template:Expedia_Group "Template:Expedia Group") [t](https://en.wikipedia.org/wiki/Template_talk:Expedia_Group "Template talk:Expedia Group") [e](https://en.wikipedia.org/wiki/Special:EditPage/Template:Expedia_Group "Special:EditPage/Template:Expedia Group")[Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group") \| \| \|---\|---\| \| People \| [Barry Diller](https://en.wikipedia.org/wiki/Barry_Diller "Barry Diller") (Chairman of the Board) \| \| Subsidiaries, brands, and divisions \| \| \| \| \| \| Current \| [Expedia]() [Expedia Cruises](https://en.wikipedia.org/wiki/Expedia_Cruises "Expedia Cruises") [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com") [Hotwire.com](https://en.wikipedia.org/wiki/Hotwire.com "Hotwire.com") [Trivago](https://en.wikipedia.org/wiki/Trivago "Trivago") [Wotif](https://en.wikipedia.org/wiki/Wotif "Wotif") [Travelocity](https://en.wikipedia.org/wiki/Travelocity "Travelocity") [Orbitz](https://en.wikipedia.org/wiki/Orbitz "Orbitz") [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo") \| \| Former \| [Tripadvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor") (spun off in 2011) [eLong](https://en.wikipedia.org/wiki/ELong "ELong") (spun off in 2015) [Venere.com](https://en.wikipedia.org/wiki/Venere.com "Venere.com") (defunct in 2016) [HomeAway](https://en.wikipedia.org/wiki/HomeAway "HomeAway") (merged into [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo")) \| \| Headquarters \| [Expedia Building](https://en.wikipedia.org/wiki/Expedia_Building "Expedia Building") (former) \| \| [v](https://en.wikipedia.org/wiki/Template:Travel_ticket_search_engines "Template:Travel ticket search engines") [t](https://en.wikipedia.org/wiki/Template_talk:Travel_ticket_search_engines "Template talk:Travel ticket search engines") [e](https://en.wikipedia.org/wiki/Special:EditPage/Template:Travel_ticket_search_engines "Special:EditPage/Template:Travel ticket search engines")Travel ticket search engines \| \| \|---\|---\| \| Search engines \| [@hotel](https://en.wikipedia.org/wiki/@hotel "@hotel") [Agoda](https://en.wikipedia.org/wiki/Agoda "Agoda") [Bing Travel](https://en.wikipedia.org/wiki/Farecast "Farecast") [Busbud](https://en.wikipedia.org/wiki/Busbud "Busbud") [Booking.com](https://en.wikipedia.org/wiki/Booking.com "Booking.com") [Cheapair](https://en.wikipedia.org/wiki/Cheapair "Cheapair") [Cheapflights](https://en.wikipedia.org/wiki/Cheapflights "Cheapflights") [Cleartrip](https://en.wikipedia.org/wiki/Cleartrip "Cleartrip") [Dohop](https://en.wikipedia.org/wiki/Dohop "Dohop") [EaseMyTrip](https://en.wikipedia.org/wiki/EaseMyTrip "EaseMyTrip") [eDreams](https://en.wikipedia.org/wiki/EDreams "EDreams") [eLong](https://en.wikipedia.org/wiki/ELong "ELong") [Expedia]() [Expedia Cruises](https://en.wikipedia.org/wiki/Expedia_Cruises "Expedia Cruises") [FareCompare](https://en.wikipedia.org/wiki/FareCompare "FareCompare") [FromAtoB.com](https://en.wikipedia.org/wiki/FromAtoB.com "FromAtoB.com") [Google Flights](https://en.wikipedia.org/wiki/Google_Flights "Google Flights") [Gopili](https://en.wikipedia.org/wiki/Gopili "Gopili") [GotoBus](https://en.wikipedia.org/wiki/GotoBus "GotoBus") [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com") [HotelTonight](https://en.wikipedia.org/wiki/HotelTonight "HotelTonight") [HotelsCombined](https://en.wikipedia.org/wiki/HotelsCombined "HotelsCombined") [ixigo](https://en.wikipedia.org/wiki/Ixigo "Ixigo") [Jetcost](https://en.wikipedia.org/wiki/Jetcost "Jetcost") [JetRadar](https://en.wikipedia.org/wiki/JetRadar "JetRadar") [Justfly.com](https://en.wikipedia.org/wiki/Justfly.com "Justfly.com") [Kayak.com](https://en.wikipedia.org/wiki/Kayak.com "Kayak.com") [Kiwi.com](https://en.wikipedia.org/wiki/Kiwi.com "Kiwi.com") [KKday](https://en.wikipedia.org/wiki/KKday "KKday") [lastminute.com](https://en.wikipedia.org/wiki/Lastminute.com "Lastminute.com") [Liligo.com](https://en.wikipedia.org/wiki/Liligo.com "Liligo.com") [MakeMyTrip](https://en.wikipedia.org/wiki/MakeMyTrip "MakeMyTrip") [Mobissimo](https://en.wikipedia.org/wiki/Mobissimo "Mobissimo") [Momondo](https://en.wikipedia.org/wiki/Momondo "Momondo") [Omio](https://en.wikipedia.org/wiki/Omio "Omio") [OpenTable](https://en.wikipedia.org/wiki/OpenTable "OpenTable") [Opodo](https://en.wikipedia.org/wiki/Opodo "Opodo") [Orbitz](https://en.wikipedia.org/wiki/Orbitz "Orbitz") [Oui.sncf](https://en.wikipedia.org/wiki/Oui.sncf "Oui.sncf") [Priceline.com](https://en.wikipedia.org/wiki/Priceline.com "Priceline.com") [Rail Europe, Inc.](https://en.wikipedia.org/wiki/Rail_Europe,_Inc. "Rail Europe, Inc.") [Raileurope.co.uk](https://en.wikipedia.org/wiki/Raileurope.co.uk "Raileurope.co.uk") [redBus](https://en.wikipedia.org/wiki/RedBus "RedBus") [Rome2rio](https://en.wikipedia.org/wiki/Rome2rio "Rome2rio") [Scout (travel website)](https://en.wikipedia.org/wiki/Scout_$travel_website$ "Scout (travel website)") [Skiplagged](https://en.wikipedia.org/wiki/Skiplagged "Skiplagged") [Skyscanner](https://en.wikipedia.org/wiki/Skyscanner "Skyscanner") [StudentUniverse](https://en.wikipedia.org/wiki/StudentUniverse "StudentUniverse") [Trainline](https://en.wikipedia.org/wiki/Trainline "Trainline") [Travelgenio](https://en.wikipedia.org/wiki/Travelgenio "Travelgenio") [Travelocity](https://en.wikipedia.org/wiki/Travelocity "Travelocity") [Traveloka](https://en.wikipedia.org/wiki/Traveloka "Traveloka") [Travelstart](https://en.wikipedia.org/wiki/Travelstart "Travelstart") [Trip.com](https://en.wikipedia.org/wiki/Trip.com "Trip.com") [Tripadvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor") [Tripfez Travel](https://en.wikipedia.org/wiki/Tripfez_Travel "Tripfez Travel") [trivago](https://en.wikipedia.org/wiki/Trivago "Trivago") [Via.com](https://en.wikipedia.org/wiki/Via.com "Via.com") [Voyagermoinscher.com](https://en.wikipedia.org/wiki/Voyagermoinscher.com "Voyagermoinscher.com") [Wanderu](https://en.wikipedia.org/wiki/Wanderu_$company$ "Wanderu (company)") [Webjet](https://en.wikipedia.org/wiki/Webjet "Webjet") [Wego.com](https://en.wikipedia.org/wiki/Wego.com "Wego.com") [Whole Travel](https://en.wikipedia.org/wiki/Whole_Travel "Whole Travel") [Yatra](https://en.wikipedia.org/wiki/Yatra_$company$ "Yatra (company)") [Yandex](https://en.wikipedia.org/wiki/Yandex "Yandex") \| \| ![](https://upload.wikimedia.org/wikipedia/en/thumb/9/96/Symbol_category_class.svg/20px-Symbol_category_class.svg.png) [Category](https://en.wikipedia.org/wiki/Category:Travel_ticket_search_engines "Category:Travel ticket search engines") \| \| ![](https://en.wikipedia.org/wiki/Special:CentralAutoLogin/start?useformat=desktop&type=1x1&usesul3=1) Retrieved from "<https://en.wikipedia.org/w/index.php?title=Expedia&oldid=1344472030>" [Categories](https://en.wikipedia.org/wiki/Help:Category "Help:Category"): - [American companies established in 1996](https://en.wikipedia.org/wiki/Category:American_companies_established_in_1996 "Category:American companies established in 1996") - [American travel websites](https://en.wikipedia.org/wiki/Category:American_travel_websites "Category:American travel websites") - [Expedia Group](https://en.wikipedia.org/wiki/Category:Expedia_Group "Category:Expedia Group") - [Hospitality companies established in 1996](https://en.wikipedia.org/wiki/Category:Hospitality_companies_established_in_1996 "Category:Hospitality companies established in 1996") - [Internet properties established in 1996](https://en.wikipedia.org/wiki/Category:Internet_properties_established_in_1996 "Category:Internet properties established in 1996") - [Online travel agencies](https://en.wikipedia.org/wiki/Category:Online_travel_agencies "Category:Online travel agencies") - [Travel and holiday companies of the United States](https://en.wikipedia.org/wiki/Category:Travel_and_holiday_companies_of_the_United_States "Category:Travel and holiday companies of the United States") - [Travel ticket search engines](https://en.wikipedia.org/wiki/Category:Travel_ticket_search_engines "Category:Travel ticket search engines") - [Universal Windows Platform apps](https://en.wikipedia.org/wiki/Category:Universal_Windows_Platform_apps "Category:Universal Windows Platform apps") - [Companies involved in the Gaza war](https://en.wikipedia.org/wiki/Category:Companies_involved_in_the_Gaza_war "Category:Companies involved in the Gaza war") Hidden categories: - [Articles with short description](https://en.wikipedia.org/wiki/Category:Articles_with_short_description "Category:Articles with short description") - [Short description is different from Wikidata](https://en.wikipedia.org/wiki/Category:Short_description_is_different_from_Wikidata "Category:Short description is different from Wikidata") - This page was last edited on 20 March 2026, at 17:34 (UTC). - Text is available under the [Creative Commons Attribution-ShareAlike 4.0 License](https://en.wikipedia.org/wiki/Wikipedia:Text_of_the_Creative_Commons_Attribution-ShareAlike_4.0_International_License "Wikipedia:Text of the Creative Commons Attribution-ShareAlike 4.0 International License"); additional terms may apply. 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Readable Markdown	From Wikipedia, the free encyclopedia This article is about the Expedia.com travel website and mobile app. For the parent company, see [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group"). \| \| \| \|---\|---\| \| [![](https://upload.wikimedia.org/wikipedia/commons/thumb/3/3b/Expedia_Logo_2023.svg/250px-Expedia_Logo_2023.svg.png)](https://en.wikipedia.org/wiki/File:Expedia_Logo_2023.svg) \| \| \| Type of business \| [Subsidiary](https://en.wikipedia.org/wiki/Subsidiary "Subsidiary") \| \| Type of site \| [Travel agency](https://en.wikipedia.org/wiki/Travel_agency "Travel agency") [Metasearch engine](https://en.wikipedia.org/wiki/Metasearch_engine "Metasearch engine") \| \| Owner \| [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group") \| \| General manager \| Tracey Weber[\[1\]](https://en.wikipedia.org/wiki/Expedia#cite_note-1) \| \| URL \| [expedia.com](https://www.expedia.com/) \| \| Commercial \| Yes \| \| Registration \| Yes \| \| Launched \| October 22, 1996; 29 years ago \| \| Current status \| Active \| Expedia Inc. is an American online travel agency owned by [Expedia Group](https://en.wikipedia.org/wiki/Expedia_Group "Expedia Group"), which is headquartered in [Seattle](https://en.wikipedia.org/wiki/Seattle "Seattle"), [Washington](https://en.wikipedia.org/wiki/Washington_$state$ "Washington (state)"). When [Microsoft Corporation](https://en.wikipedia.org/wiki/Microsoft "Microsoft") launched Expedia on the [Microsoft Network](https://en.wikipedia.org/wiki/MSN "MSN") in October 1996, it was the first online travel service to be offered by a major technology company, allowing consumers to make air, car, and hotel reservations online and to browse a library of multimedia travel guides.[\[2\]](https://en.wikipedia.org/wiki/Expedia#cite_note-2) Expedia was founded on October 22, 1996, inside [Microsoft](https://en.wikipedia.org/wiki/Microsoft "Microsoft") in [Redmond](https://en.wikipedia.org/wiki/Redmond,_Washington "Redmond, Washington"), [Washington](https://en.wikipedia.org/wiki/Washington_$state$ "Washington (state)"), led by Richard (Rich) Barton and a small team who saw an opportunity to bring transparent airfare, hotel, and car booking directly to consumers without travel agents.[\[3\]](https://en.wikipedia.org/wiki/Expedia#cite_note-3) The name "Expedia" is a portmanteau of the words "exploration" and "speed."[\[4\]](https://en.wikipedia.org/wiki/Expedia#cite_note-4) Through its website and mobile app, customers can book airline tickets, hotel reservations, car rentals, cruise ships, activities, and vacation rentals. Once operating solely as Expedia.com, the group gradually acquired a wide range of travel brands, including [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo"), [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com"), and [Trivago](https://en.wikipedia.org/wiki/Trivago "Trivago"), becoming the second-largest online travel agency worldwide, just behind Booking Holdings.[\[5\]](https://en.wikipedia.org/wiki/Expedia#cite_note-5) Expedia is the lead travel app in the US market, with 19.3% market share, and operates over 200 travel websites.[\[6\]](https://en.wikipedia.org/wiki/Expedia#cite_note-6) [Microsoft](https://en.wikipedia.org/wiki/Microsoft "Microsoft") launched the first public beta of the Expedia booking engine in October 1996, positioning it as a consumer complement to its MSN portal.[\[7\]](https://en.wikipedia.org/wiki/Expedia#cite_note-lat96-7) After early traffic growth, Microsoft announced plans to float the unit; the initial public offering on 10 November 1999 was priced at US\$14 and the shares closed the first day at US\$37, valuing the business at more than US\$2 billion.[\[8\]](https://en.wikipedia.org/wiki/Expedia#cite_note-twn1999-8)[\[9\]](https://en.wikipedia.org/wiki/Expedia#cite_note-forbes1999-9) In July 2001, [Barry Diller](https://en.wikipedia.org/wiki/Barry_Diller "Barry Diller")’s [USA Network](https://en.wikipedia.org/wiki/USA_Network "USA Network") (later IAC/InterActiveCorp) agreed to purchase a 75 % stake in Expedia for about US\$1.5 billion, marking one of the first large-scale Internet travel acquisitions.[\[10\]](https://en.wikipedia.org/wiki/Expedia#cite_note-lat2001-10) IAC took full control in 2003 and subsequently consolidated its various travel holdings. Shareholder pressure to unlock value led IAC to spin off its travel division as a standalone, Nasdaq-listed company, Expedia Inc., on 9 August 2005.[\[11\]](https://en.wikipedia.org/wiki/Expedia#cite_note-twn2005-11) During the late 2000s Expedia broadened its portfolio with brands such as [Hotels.com](https://en.wikipedia.org/wiki/Hotels.com "Hotels.com"), [Hotwire](https://en.wikipedia.org/wiki/Hotwire.com "Hotwire.com"), [Vrbo](https://en.wikipedia.org/wiki/Vrbo "Vrbo") and regional OTAs. In April 2011 the company announced plans to separate its user-generated-content unit [TripAdvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor"); analysts welcomed the move and Expedia shares rose 11 %.[\[12\]](https://en.wikipedia.org/wiki/Expedia#cite_note-reuters2011-12) In February 2020, chairman Barry Diller ordered a cost-cutting programme that eliminated about 3,000 jobs (≈12 % of staff) after characterising the organisation as “bloated and sclerotic.”[\[13\]](https://en.wikipedia.org/wiki/Expedia#cite_note-geek2020-13) Expedia, Hotels.com, and Vrbo share a [loyalty program](https://en.wikipedia.org/wiki/Loyalty_program "Loyalty program") called One Key, which launched in July 2023.[\[14\]](https://en.wikipedia.org/wiki/Expedia#cite_note-14)[\[15\]](https://en.wikipedia.org/wiki/Expedia#cite_note-15) In 2025, Expedia was the first online travel agency to partner with [Southwest Airlines](https://en.wikipedia.org/wiki/Southwest_Airlines "Southwest Airlines") to start selling tickets on behalf of the airline.[\[16\]](https://en.wikipedia.org/wiki/Expedia#cite_note-16)[\[17\]](https://en.wikipedia.org/wiki/Expedia#cite_note-17)[\[18\]](https://en.wikipedia.org/wiki/Expedia#cite_note-18) ## Criticism and legal issues \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=2 "Edit section: Criticism and legal issues")\] ### Delays in refunds of flights cancelled due to COVID-19 \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=3 "Edit section: Delays in refunds of flights cancelled due to COVID-19")\] In 2020, during the [COVID-19 pandemic](https://en.wikipedia.org/wiki/COVID-19_pandemic "COVID-19 pandemic"), customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[\[19\]](https://en.wikipedia.org/wiki/Expedia#cite_note-19) This led to many lawsuits.[\[20\]](https://en.wikipedia.org/wiki/Expedia#cite_note-20)[\[21\]](https://en.wikipedia.org/wiki/Expedia#cite_note-21) ### False advertising and trademark violation \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=4 "Edit section: False advertising and trademark violation")\] In August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in [California](https://en.wikipedia.org/wiki/California "California") accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the [Lanham Act](https://en.wikipedia.org/wiki/Lanham_Act "Lanham Act"), and also falsely noting that hotels with which the company had no relationship were "sold out".[\[22\]](https://en.wikipedia.org/wiki/Expedia#cite_note-22) In April 2021, the lawsuit was settled and the company promised not to engage in false advertising.[\[23\]](https://en.wikipedia.org/wiki/Expedia#cite_note-23) ### Listings in Israeli settlements \[[edit](https://en.wikipedia.org/w/index.php?title=Expedia&action=edit&section=5 "Edit section: Listings in Israeli settlements")\] Expedia, along with other travel companies like [TripAdvisor](https://en.wikipedia.org/wiki/Tripadvisor "Tripadvisor") and [Booking.com](https://en.wikipedia.org/wiki/Booking.com "Booking.com"), has been criticized by activists and NGOs, such as Amnesty International, for offering holiday apartments in illegal Israeli settlements in the [occupied](https://en.wikipedia.org/wiki/Occupied_Palestine_territory "Occupied Palestine territory") West Bank.[\[24\]](https://en.wikipedia.org/wiki/Expedia#cite_note-24) - [Holiday cottage](https://en.wikipedia.org/wiki/Holiday_cottage "Holiday cottage") - [Vacation rental](https://en.wikipedia.org/wiki/Vacation_rental "Vacation rental") 1. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-1) Biesiada, Jamie (August 4, 2025). ["Expedia says AI is improving the customer experience and generating revenue"](https://www.travelweekly.com/Travel-News/Travel-Technology/Expedia-says-AI-generating-revenue). Travel Weekly. 2. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-2) ["History of Expedia, Inc"](https://www.fundinguniverse.com/company-histories/expedia-inc-history/). FundingUniverse. Retrieved 2026-02-25. 3. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-3) Forces, Porters Five (2025-12-10). ["What is Brief History of Expedia Group Company?"](https://portersfiveforce.com/blogs/brief-history/expedia). Porter's Five Forces. Retrieved 2026-02-25. 4. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-4) ["Expedia Group"](https://www.expediagroup.com/who-we-are/our-story/default.aspx). www.expediagroup.com. Retrieved 2026-02-25. 5. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-5) ["Topic: Expedia Group, Inc"](https://www.statista.com/topics/3363/expedia-inc/). Statista. Retrieved 2026-02-25. 6. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-6) ["Expedia Revenue and Usage Statistics (2026)"](https://www.businessofapps.com/data/expedia-statistics/). Business of Apps. Retrieved 2026-02-25. 7. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-lat96_7-0) ["Connecting to a New Frontier"](https://www.latimes.com/archives/la-xpm-1996-09-06-mn-41051-story.html). Los Angeles Times. 6 September 1996. Retrieved 7 August 2025. 8. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-twn1999_8-0) ["Expedia joins IPO bandwagon"](https://www.travelweekly.com/Travel-News/Travel-Technology/Expedia-joins-IPO-bandwagon). Travel Weekly. 28 September 1999. Retrieved 7 August 2025. 9. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-forbes1999_9-0) ["Travelocity Bumps Expedia"](https://www.forbes.com/1999/10/04/mu9.html). Forbes. 4 October 1999. Retrieved 7 August 2025. 10. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-lat2001_10-0) ["Diller's USA to Buy 75% of Expedia"](https://www.latimes.com/archives/la-xpm-2001-jul-17-fi-23034-story.html). Los Angeles Times. 17 July 2001. Retrieved 7 August 2025. 11. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-twn2005_11-0) ["IAC completes spinoff of Expedia travel group"](https://www.travelweekly.com/Travel-News/Online-Travel/IAC-completes-spinoff-of-Expedia-travel-group). Travel Weekly. 10 August 2005. Retrieved 7 August 2025. 12. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-reuters2011_12-0) Karen Jacobs (8 April 2011). ["Expedia shares gain on TripAdvisor spin-off plan"](https://www.reuters.com/technology/expedia-shares-gain-on-tripadvisor-spin-off-plan-2011-04-08/). Reuters. Retrieved 7 August 2025. 13. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-geek2020_13-0) Taylor Soper (24 February 2020). ["Expedia cuts 3,000 jobs, including 500 at new Seattle HQ"](https://www.geekwire.com/2020/expedia-cuts-3000-jobs-including-500-new-seattle-hq-read-internal-email-employees/). GeekWire. Retrieved 7 August 2025. 14. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-14) Vaughn, Harlan (October 20, 2025). ["Best Hotel Booking Sites To Find The Cheapest Rates"](https://www.forbes.com/advisor/credit-cards/travel-rewards/best-hotel-booking-sites/). [Forbes](https://en.wikipedia.org/wiki/Forbes "Forbes"). Retrieved 20 December 2025. 15. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-15) Chang, Rachel (July 18, 2023). ["You Can Win \$60K to Spend on Travel Thanks to Expedia's New Rewards Program — Here's How"](https://www.travelandleisure.com/expedia-group-one-key-rewards-travel-contest-7561560). [Travel + Leisure](https://en.wikipedia.org/wiki/Travel_%2B_Leisure "Travel + Leisure"). Retrieved 20 December 2025. 16. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-16) Cappetta, Michael (February 26, 2025). ["Southwest Airlines Announces Big Partnership With Expedia—What to Know"](https://www.travelandleisure.com/book-southwest-flights-on-expedia-11686733). [Travel + Leisure](https://en.wikipedia.org/wiki/Travel_%2B_Leisure "Travel + Leisure"). 17. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-17) Silk, Robert (February 26, 2025). ["Southwest puts flights on Expedia"](https://www.travelweekly.com/Travel-News/Airline-News/Southwest-puts-inventory-on-Expedia). Travel Weekly. 18. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-18) Witcher, Zach (February 26, 2025). ["You can now book Southwest Airlines flights on Expedia platforms"](https://www.usatoday.com/story/travel/airline-news/2025/02/26/southwest-airlines-expedia-tickets/80472881007/). [USA Today](https://en.wikipedia.org/wiki/USA_Today "USA Today"). 19. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-19) Ulrich, Todd (February 5, 2021). ["Consumers grow frustrated with Expedia over COVID-19 refunds"](https://www.wftv.com/news/action9/consumers-grow-frustrated-with-expedia-over-covid-19-refunds/LRJUN2R3EFGFPDUVAPF3XTNBLU/). [WFTV](https://en.wikipedia.org/wiki/WFTV "WFTV"). 20. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-20) ["Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic"](https://www.usatoday.com/story/travel/news/2020/09/09/expedia-sued-refusing-refunds-pandemic/5763768002/). USA Today. September 9, 2020. 21. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-21) RENDA, MATTHEW (August 19, 2016). ["Hotels Accuse Expedia, Orbitz of Brazen Deceit"](https://www.courthousenews.com/hotels-accuse-expedia-orbitz-of-brazen-deceit/). [Courthouse News Service](https://en.wikipedia.org/wiki/Courthouse_News_Service "Courthouse News Service"). 22. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-22) ["Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. et al"](https://dockets.justia.com/docket/california/candce/3:2016cv04721/302190). [Justia](https://en.wikipedia.org/wiki/Justia "Justia"). August 17, 2016. 23. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-23) IOVINO, NICHOLAS (April 9, 2021). ["Expedia Settles False Advertising Class Action With Hotels"](https://www.courthousenews.com/expedia-settles-false-advertising-class-action-with-hotels/). [Courthouse News Service](https://en.wikipedia.org/wiki/Courthouse_News_Service "Courthouse News Service"). 24. [^](https://en.wikipedia.org/wiki/Expedia#cite_ref-24) ["Opinion: TripAdvisor, Booking.com, Expedia – please stop offering holidays in illegal Israeli settlements"](https://www.independent.co.uk/voices/israel-palestine-illegal-settlements-west-bank-air-bnb-trip-advisor-booking-expedia-a8754001.html). The Independent. 2019-01-30. Retrieved 2026-03-19. - Alexander, Todd (2012). [Everyday Internet at Any Age](https://books.google.com/books?id=OZnIQSXzODYC&pg=PT104). Hachette UK. Chapter 8. [ISBN](https://en.wikipedia.org/wiki/ISBN_$identifier$ "ISBN (identifier)") [978-0-7336-2971-6](https://en.wikipedia.org/wiki/Special:BookSources/978-0-7336-2971-6 "Special:BookSources/978-0-7336-2971-6") . Retrieved 14 May 2014. - Barr, Alistair (January 21, 2014). ["Expedia hit by big drop in Google search traffic"](https://www.usatoday.com/story/tech/2014/01/21/expedia-google-search-traffic/4719917/). [USA Today](https://en.wikipedia.org/wiki/USA_Today "USA Today"). Retrieved 14 May 2014. - Tims, Anna (March 29, 2014). ["Expedia needs to speed up £2,500 refund for flights"](https://www.theguardian.com/money/2014/mar/30/expedia-refund-flights-website-fault). [The Guardian](https://en.wikipedia.org/wiki/The_Guardian "The Guardian"). London. Retrieved 14 May 2014. - [Official website](https://www.expedia.com/)
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