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| Meta Title | Office of Consumer Protection – Montana Department of Justice |
| Meta Description | The Office of Consumer Protection (OCP) is here to help – The OCP seeks to protect Montana consumers from, and educate them about, harmful and unfair practices by retail businesses. The Consumer Protection Act prohibits businesses from taking advantage of consumers. The major responsibilities of the OCP include Providing information to consumers about the Consumer |
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Now Open:
Montana Law Enforcement Appreciation Poster Contest
Montana Department of Justice
Montana Department of Justice
Home
The AG’s Office
About Austin Knudsen
About the Attorney General’s Office
AG’s Roles & Responsibilities
Attorney General’s Opinions
State Attorney’s Office
The Attorney General’s Office
I’d like to Meet with the AG
I’d like the AG to Speak at an Event
About Austin Knudsen
About the Attorney General’s Office
AG’s Roles & Responsibilities
Attorney General’s Opinions
State Attorney’s Office
The Attorney General’s Office
I’d like to Meet with the AG
I’d like the AG to Speak at an Event
About the AG’s Office
State Attorney’s Office
About Austin Knudsen
Roles & Responsibilities
Attorney General Opinions
Ballot Initiatives
Our Work
Our Divisions
Division of Criminal Investigation
Forensic Science Division
Gambling Control Division
Montana Highway Patrol
Montana Law Enforcement Academy
Motor Vehicle Division
Our Programs
Sexual or Violent Offender Registry
Office of Victim Services
Sexual Assault Response Network
Office of Consumer Protection
Missing Persons
Montana Missing Indigenous Persons Task Force
Internet Crimes Against Children Task Force
Our Affiliates
Office of the Child and Family Ombudsman
Public Safety Officer Standards & Training Council
Natural Resource Damage Program
Board of Crime Control
Healthcare Violence Reporting
Our Divisions
Division of Criminal Investigation
Forensic Science Division
Gambling Control Division
Montana Highway Patrol
Montana Law Enforcement Academy
Motor Vehicle Division
Our Programs
Sexual or Violent Offender Registry
Office of Victim Services
Sexual Assault Response Network
Office of Consumer Protection
Missing Persons
Montana Missing Indigenous Persons Task Force
Internet Crimes Against Children Task Force
Our Affiliates
Office of the Child and Family Ombudsman
Public Safety Officer Standards & Training Council
Natural Resource Damage Program
Montana Board of Crime Control
Healthcare Violence Reporting
Press Releases
Contact Us
Contact AG Office
Staff Directory
Serving the AG Office
Public Records Requests
Search
Montana Department of Justice
Office of Consumer Protection
Office of Consumer Protection
Kirk
2025-12-17T13:53:13-07:00
The
Office of Consumer Protection (OCP) is here to help –
The OCP seeks to protect Montana consumers from, and educate them about, harmful and unfair practices by retail businesses. The Consumer Protection Act prohibits businesses from taking advantage of consumers.
The major responsibilities of the OCP include
Providing information to consumers about the Consumer Protection Act
Enforcing consumer laws designed to protect the consumer from unfair or deceptive business practices
Assisting consumers by distributing consumer education materials including consumer alerts and scam alerts
Investigating false, misleading, or deceptive trade practices
Assisting in the preparation of legislation designed to protect consumers
Enforcing statutes relating to telephone solicitation and telemarketing
Participating in multi-jurisdictional actions with other state and federal law enforcement agencies
File a Consumer Complaint Online
Report a Scam Online
Skip OCP Pages Menu
OCP
Office of Consumer Protection Home
End-of-Life Registry and Advance Health Care Directives
Complaints/Scams
Consumer Complaints
Common Scams
Reported Data Breaches
Affected by Data Breach
Tow Truck Complaints and Resolution Committee
Unauthorized Practice of Law
Credit Reports
Common Issues
Choosing a Contractor
Debt Relief
Gift Cards/Certificates
Helpful Agencies and Resources
Identity Theft and Security Freeze
Internet Security
Request a Presentation
Small Claims Court
Tenants and Landlords
Used Vehicle Buying Guide
Vehicles and the Lemon Law
Charities/Nonprofits
Donations to Charities
Complaint Against a Non-Profit Organization
Requirements for Businesses
Debt Management and Debt Settlement Businesses
Reporting Requirements for Data Breaches
Telemarking Businesses
Tobacco Directory and Tobacco Settlement
Montana Consumer Data Privacy
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
P. O. Box 200151
Helena, MT 59620-0151
Toll-Free:
 800-481-6896
Phone:
406-444-4500
Fax:
 406-444-5275
E-mail:
 Â
[email protected]
OCP Contact Information
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
Office of Consumer Protection
P. O. Box 200151
Helena, MT 59620-0151
Toll-Free:
 800-481-6896
Phone:
406-444-4500
Fax:
 406-444-5275
E-mail:
 Â
[email protected]
Physical Address:
Mazurek Building
215 North Sanders
Helena, MT 59601
HOME
 | Â
CONTACT
 |  Â
NEWS
 | Â
MT.GOV
 | Â
TITLE 6 INFO
 |Â
PRIVACY & SECURITY POLICY
Â
Page load link
Search for:
Go to Top |
| Markdown | [Skip to content](https://dojmt.gov/office-of-consumer-protection/#content)
Now Open: [Montana Law Enforcement Appreciation Poster Contest](https://dojmt.gov/leappreciation/ "https://web.archive.org/web/20250414024446/https://dojmt.gov/leappreciation/")
# [Montana Department of Justice](https://dojmt.gov/)
# [Montana Department of Justice](https://dojmt.gov/)
Menu
- [Home](https://dojmt.gov/)
- [The AG’s Office](https://dojmt.gov/office-of-consumer-protection/)

Menu
- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [About the Attorney General’s Office](https://dojmt.gov/attorney-generals-office/)
- [AG’s Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General’s Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)

## The Attorney General’s Office
[I’d like to Meet with the AG](https://dojmt.gov/attorney-generals-office/request-a-meeting-the-ag/)
[I’d like the AG to Speak at an Event](https://dojmt.gov/attorney-generals-office/request-the-ag-speak-at-an-event/)
Menu
- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [About the Attorney General’s Office](https://dojmt.gov/attorney-generals-office/)
- [AG’s Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General’s Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)
## The Attorney General’s Office
[I’d like to Meet with the AG](https://dojmt.gov/request-a-meeting-the-ag/)
[I’d like the AG to Speak at an Event](https://dojmt.gov/request-the-ag-speak-at-an-event/)
- [About the AG’s Office](https://dojmt.gov/attorney-generals-office/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)
- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [Ballot Initiatives](https://dojmt.gov/?page_id=165)
- [Our Work](https://dojmt.gov/office-of-consumer-protection/)
## Our Divisions

Menu
- [Division of Criminal Investigation](https://dojmt.gov/dci-home/)
- [Forensic Science Division](https://dojmt.gov/forensic-science-division/)
- [Gambling Control Division](https://dojmt.gov/gaming/)
- [Montana Highway Patrol](https://dojmt.gov/montana-highway-patrol/)
- [Montana Law Enforcement Academy](https://dojmt.gov/mlea/)
- [Motor Vehicle Division](https://mvdmt.gov/)
## Our Programs

Menu
- [Sexual or Violent Offender Registry](https://dojmt.gov/sexual-or-violent-offender-registry/)
- [Office of Victim Services](https://dojmt.gov/victim-services/)
- [Sexual Assault Response Network](https://dojmt.gov/victim-services/sexual-assault-response-network/)
- [Office of Consumer Protection](https://dojmt.gov/office-of-consumer-protection/)
- [Missing Persons](https://dojmt.gov/missing-persons/)
- [Montana Missing Indigenous Persons Task Force](https://dojmt.gov/mmip-home/)
- [Internet Crimes Against Children Task Force](https://dojmt.gov/dci-home/crime-information-bureau/icac/)
## Our Affiliates

Menu
- [Office of the Child and Family Ombudsman](https://dojmt.gov/ocfo/)
- [Public Safety Officer Standards & Training Council](https://dojmt.gov/post/)
- [Natural Resource Damage Program](https://dojmt.gov/nrdp/)
- [Board of Crime Control](https://mbcc.mt.gov/)
- [Healthcare Violence Reporting](https://app.doj.mt.gov/apps/HB590/)
- [Our Divisions](https://dojmt.gov/office-of-consumer-protection/)
- [Division of Criminal Investigation](https://dojmt.gov/dci-home/)
- [Forensic Science Division](https://dojmt.gov/forensic-science-division/)
- [Gambling Control Division](https://dojmt.gov/gaming/)
- [Montana Highway Patrol](https://dojmt.gov/montana-highway-patrol/)
- [Montana Law Enforcement Academy](https://dojmt.gov/mlea/)
- [Motor Vehicle Division](https://mvdmt.gov/)
- [Our Programs](https://dojmt.gov/office-of-consumer-protection/)
- [Sexual or Violent Offender Registry](https://dojmt.gov/sexual-or-violent-offender-registry/)
- [Office of Victim Services](https://dojmt.gov/victim-services/)
- [Sexual Assault Response Network](https://dojmt.gov/victim-services/sexual-assault-response-network/)
- [Office of Consumer Protection](https://dojmt.gov/office-of-consumer-protection/)
- [Missing Persons](https://dojmt.gov/missing-persons/)
- [Montana Missing Indigenous Persons Task Force](https://dojmt.gov/mmip-home/)
- [Internet Crimes Against Children Task Force](https://dojmt.gov/dci-home/crime-information-bureau/icac/)
- [Our Affiliates](https://dojmt.gov/office-of-consumer-protection/)
- [Office of the Child and Family Ombudsman](https://dojmt.gov/ocfo/)
- [Public Safety Officer Standards & Training Council](https://dojmt.gov/post/)
- [Natural Resource Damage Program](https://dojmt.gov/nrdp/)
- [Montana Board of Crime Control](https://mbcc.mt.gov/)
- [Healthcare Violence Reporting](https://app.doj.mt.gov/apps/HB590/)
- [Press Releases](https://dojmt.gov/category/press-release/)
- [Contact Us](https://dojmt.gov/office-of-consumer-protection/)
- [Contact AG Office](https://dojmt.gov/contact-mt-doj/)
- [Staff Directory](https://directory.mt.gov/govt/state-dir/agency/justice)
- [Serving the AG Office](https://dojmt.gov/wp-content/uploads/Policy-Service-on-State-State-Officers-and-Notice-of-Const.-Challenge-FINAL.pdf)
- [Public Records Requests](https://dojmt.gov/public-records-requests/)
- [Search](https://dojmt.gov/office-of-consumer-protection/#awb-oc__108)
# [Montana Department of Justice](https://dojmt.gov/)

# Office of Consumer Protection
Office of Consumer Protection[Kirk](https://dojmt.gov/author/kirk/ "Posts by Kirk")2025-12-17T13:53:13-07:00
The **Office of Consumer Protection (OCP) is here to help –** The OCP seeks to protect Montana consumers from, and educate them about, harmful and unfair practices by retail businesses. The Consumer Protection Act prohibits businesses from taking advantage of consumers.
## The major responsibilities of the OCP include
- Providing information to consumers about the Consumer Protection Act
- Enforcing consumer laws designed to protect the consumer from unfair or deceptive business practices
- Assisting consumers by distributing consumer education materials including consumer alerts and scam alerts
- Investigating false, misleading, or deceptive trade practices
- Assisting in the preparation of legislation designed to protect consumers
- Enforcing statutes relating to telephone solicitation and telemarketing
- Participating in multi-jurisdictional actions with other state and federal law enforcement agencies
[File a Consumer Complaint Online](https://app.doj.mt.gov/OCPPortal/?q=node/395)
[Report a Scam Online](https://app.doj.mt.gov/OCPPortal/?q=node/396)
[Skip OCP Pages Menu](https://dojmt.gov/office-of-consumer-protection/#end-side-nav)
## OCP
OCP Navigation Menu
- [Office of Consumer Protection Home](https://dojmt.gov/office-of-consumer-protection/)
- [End-of-Life Registry and Advance Health Care Directives](https://dojmt.gov/office-of-consumer-protection/end-of-life-registry-and-advance-health-care-directives/)
- [Complaints/Scams](https://dojmt.gov/office-of-consumer-protection/)
- [Consumer Complaints](https://dojmt.gov/office-of-consumer-protection/consumer-complaints/)
- [Common Scams](https://dojmt.gov/office-of-consumer-protection/common-scams/)
- [Reported Data Breaches](https://dojmt.gov/office-of-consumer-protection/reported-data-breaches/)
- [Affected by Data Breach](https://dojmt.gov/office-of-consumer-protection/affected-by-data-breach/)
- [Tow Truck Complaints and Resolution Committee](https://dojmt.gov/office-of-consumer-protection/tow-truck-complaints-and-resolution-committee/)
- [Unauthorized Practice of Law](https://dojmt.gov/office-of-consumer-protection/unauthorized-practice-of-law/)
- [Credit Reports](https://dojmt.gov/office-of-consumer-protection/credit-reports/)
- [Common Issues](https://dojmt.gov/office-of-consumer-protection/)
- [Choosing a Contractor](https://dojmt.gov/office-of-consumer-protection/choosing-a-contractor/)
- [Debt Relief](https://dojmt.gov/office-of-consumer-protection/debt-relief/)
- [Gift Cards/Certificates](https://dojmt.gov/office-of-consumer-protection/gift-cards-certificates/)
- [Helpful Agencies and Resources](https://dojmt.gov/office-of-consumer-protection/helpful-agencies-and-resources/)
- [Identity Theft and Security Freeze](https://dojmt.gov/office-of-consumer-protection/identity-theft-and-security-freeze/)
- [Internet Security](https://dojmt.gov/office-of-consumer-protection/internet-security/)
- [Request a Presentation](https://dojmt.gov/office-of-consumer-protection/request-a-presentation/)
- [Small Claims Court](https://dojmt.gov/office-of-consumer-protection/small-claims-court/)
- [Tenants and Landlords](https://dojmt.gov/office-of-consumer-protection/tenants-and-landlords/)
- [Used Vehicle Buying Guide](https://dojmt.gov/office-of-consumer-protection/buying-a-used-vehicle/)
- [Vehicles and the Lemon Law](https://dojmt.gov/office-of-consumer-protection/vehicles-and-the-lemon-law/)
- [Charities/Nonprofits](https://dojmt.gov/office-of-consumer-protection/)
- [Donations to Charities](https://dojmt.gov/office-of-consumer-protection/donations-to-charities/)
- [Complaint Against a Non-Profit Organization](https://dojmt.gov/office-of-consumer-protection/complaint-against-a-non-profit-organization/)
- [Requirements for Businesses](https://dojmt.gov/office-of-consumer-protection/)
- [Debt Management and Debt Settlement Businesses](https://dojmt.gov/office-of-consumer-protection/debt-management-and-debt-settlement-businesses/)
- [Reporting Requirements for Data Breaches](https://dojmt.gov/office-of-consumer-protection/reporting-requirements-for-data-breaches/)
- [Telemarking Businesses](https://dojmt.gov/office-of-consumer-protection/telemarketing-businesses/)
- [Tobacco Directory and Tobacco Settlement](https://dojmt.gov/office-of-consumer-protection/tobacco-directory-tobacco-settlement/)
- [Montana Consumer Data Privacy](https://dojmt.gov/office-of-consumer-protection/montana-consumer-data-privacy/)
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
P. O. Box 200151
Helena, MT 59620-0151
**Toll-Free:** 800-481-6896
**Phone:** 406-444-4500
**Fax:** 406-444-5275
**E-mail:** [\[email protected\]](https://dojmt.gov/cdn-cgi/l/email-protection#abc8c4c5dfcac8dfc4c8dbebc6df85ccc4dd)
## OCP Contact Information
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
**Office of Consumer Protection**
P. O. Box 200151
Helena, MT 59620-0151
**Toll-Free:** 800-481-6896
**Phone:** 406-444-4500
**Fax:** 406-444-5275
**E-mail:** [\[email protected\]](https://dojmt.gov/cdn-cgi/l/email-protection#197a76776d787a6d767a6959746d377e766f)
### Physical Address:
**Mazurek Building**
215 North Sanders
Helena, MT 59601

[HOME](https://dojmt.gov/) \| [CONTACT](https://dojmt.gov/contact-mt-doj/) \| [NEWS](https://dojmt.gov/category/press-release/) \| [MT.GOV](https://mt.gov/) \| [TITLE 6 INFO](https://dojmt.gov/title-6/) \| [PRIVACY & SECURITY POLICY](https://mt.gov/1240-X06.pdf)
[Page load link](https://dojmt.gov/office-of-consumer-protection/)
[Go to Top](https://dojmt.gov/office-of-consumer-protection/) |
| Readable Markdown | [Skip to content](https://dojmt.gov/office-of-consumer-protection/#content)
Now Open: [Montana Law Enforcement Appreciation Poster Contest](https://dojmt.gov/leappreciation/ "https://web.archive.org/web/20250414024446/https://dojmt.gov/leappreciation/")
## [Montana Department of Justice](https://dojmt.gov/)
## [Montana Department of Justice](https://dojmt.gov/)
- [Home](https://dojmt.gov/)
- [The AG’s Office](https://dojmt.gov/office-of-consumer-protection/)

- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [About the Attorney General’s Office](https://dojmt.gov/attorney-generals-office/)
- [AG’s Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General’s Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)

## The Attorney General’s Office
[I’d like to Meet with the AG](https://dojmt.gov/attorney-generals-office/request-a-meeting-the-ag/)
[I’d like the AG to Speak at an Event](https://dojmt.gov/attorney-generals-office/request-the-ag-speak-at-an-event/)
- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [About the Attorney General’s Office](https://dojmt.gov/attorney-generals-office/)
- [AG’s Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General’s Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)
## The Attorney General’s Office
[I’d like to Meet with the AG](https://dojmt.gov/request-a-meeting-the-ag/)
[I’d like the AG to Speak at an Event](https://dojmt.gov/request-the-ag-speak-at-an-event/)
- [About the AG’s Office](https://dojmt.gov/attorney-generals-office/)
- [State Attorney’s Office](https://dojmt.gov/attorney-generals-office/state-attorneys-office/)
- [About Austin Knudsen](https://dojmt.gov/attorney-generals-office/about-austin-knudsen/)
- [Roles & Responsibilities](https://dojmt.gov/attorney-generals-office/roles-responsibilities/)
- [Attorney General Opinions](https://dojmt.gov/attorney-generals-office/attorney-general-opinions/)
- [Ballot Initiatives](https://dojmt.gov/?page_id=165)
- [Our Work](https://dojmt.gov/office-of-consumer-protection/)
## Our Divisions

- [Division of Criminal Investigation](https://dojmt.gov/dci-home/)
- [Forensic Science Division](https://dojmt.gov/forensic-science-division/)
- [Gambling Control Division](https://dojmt.gov/gaming/)
- [Montana Highway Patrol](https://dojmt.gov/montana-highway-patrol/)
- [Montana Law Enforcement Academy](https://dojmt.gov/mlea/)
- [Motor Vehicle Division](https://mvdmt.gov/)
## Our Programs

- [Sexual or Violent Offender Registry](https://dojmt.gov/sexual-or-violent-offender-registry/)
- [Office of Victim Services](https://dojmt.gov/victim-services/)
- [Sexual Assault Response Network](https://dojmt.gov/victim-services/sexual-assault-response-network/)
- [Office of Consumer Protection](https://dojmt.gov/office-of-consumer-protection/)
- [Missing Persons](https://dojmt.gov/missing-persons/)
- [Montana Missing Indigenous Persons Task Force](https://dojmt.gov/mmip-home/)
- [Internet Crimes Against Children Task Force](https://dojmt.gov/dci-home/crime-information-bureau/icac/)
## Our Affiliates

- [Office of the Child and Family Ombudsman](https://dojmt.gov/ocfo/)
- [Public Safety Officer Standards & Training Council](https://dojmt.gov/post/)
- [Natural Resource Damage Program](https://dojmt.gov/nrdp/)
- [Board of Crime Control](https://mbcc.mt.gov/)
- [Healthcare Violence Reporting](https://app.doj.mt.gov/apps/HB590/)
- [Our Divisions](https://dojmt.gov/office-of-consumer-protection/)
- [Division of Criminal Investigation](https://dojmt.gov/dci-home/)
- [Forensic Science Division](https://dojmt.gov/forensic-science-division/)
- [Gambling Control Division](https://dojmt.gov/gaming/)
- [Montana Highway Patrol](https://dojmt.gov/montana-highway-patrol/)
- [Montana Law Enforcement Academy](https://dojmt.gov/mlea/)
- [Motor Vehicle Division](https://mvdmt.gov/)
- [Our Programs](https://dojmt.gov/office-of-consumer-protection/)
- [Sexual or Violent Offender Registry](https://dojmt.gov/sexual-or-violent-offender-registry/)
- [Office of Victim Services](https://dojmt.gov/victim-services/)
- [Sexual Assault Response Network](https://dojmt.gov/victim-services/sexual-assault-response-network/)
- [Office of Consumer Protection](https://dojmt.gov/office-of-consumer-protection/)
- [Missing Persons](https://dojmt.gov/missing-persons/)
- [Montana Missing Indigenous Persons Task Force](https://dojmt.gov/mmip-home/)
- [Internet Crimes Against Children Task Force](https://dojmt.gov/dci-home/crime-information-bureau/icac/)
- [Our Affiliates](https://dojmt.gov/office-of-consumer-protection/)
- [Office of the Child and Family Ombudsman](https://dojmt.gov/ocfo/)
- [Public Safety Officer Standards & Training Council](https://dojmt.gov/post/)
- [Natural Resource Damage Program](https://dojmt.gov/nrdp/)
- [Montana Board of Crime Control](https://mbcc.mt.gov/)
- [Healthcare Violence Reporting](https://app.doj.mt.gov/apps/HB590/)
- [Press Releases](https://dojmt.gov/category/press-release/)
- [Contact Us](https://dojmt.gov/office-of-consumer-protection/)
- [Contact AG Office](https://dojmt.gov/contact-mt-doj/)
- [Staff Directory](https://directory.mt.gov/govt/state-dir/agency/justice)
- [Serving the AG Office](https://dojmt.gov/wp-content/uploads/Policy-Service-on-State-State-Officers-and-Notice-of-Const.-Challenge-FINAL.pdf)
- [Public Records Requests](https://dojmt.gov/public-records-requests/)
- [Search](https://dojmt.gov/office-of-consumer-protection/#awb-oc__108)
## [Montana Department of Justice](https://dojmt.gov/)

## Office of Consumer Protection
Office of Consumer Protection[Kirk](https://dojmt.gov/author/kirk/ "Posts by Kirk")2025-12-17T13:53:13-07:00
The **Office of Consumer Protection (OCP) is here to help –** The OCP seeks to protect Montana consumers from, and educate them about, harmful and unfair practices by retail businesses. The Consumer Protection Act prohibits businesses from taking advantage of consumers.
## The major responsibilities of the OCP include
- Providing information to consumers about the Consumer Protection Act
- Enforcing consumer laws designed to protect the consumer from unfair or deceptive business practices
- Assisting consumers by distributing consumer education materials including consumer alerts and scam alerts
- Investigating false, misleading, or deceptive trade practices
- Assisting in the preparation of legislation designed to protect consumers
- Enforcing statutes relating to telephone solicitation and telemarketing
- Participating in multi-jurisdictional actions with other state and federal law enforcement agencies
[File a Consumer Complaint Online](https://app.doj.mt.gov/OCPPortal/?q=node/395)
[Report a Scam Online](https://app.doj.mt.gov/OCPPortal/?q=node/396)
[Skip OCP Pages Menu](https://dojmt.gov/office-of-consumer-protection/#end-side-nav)
## OCP
- [Office of Consumer Protection Home](https://dojmt.gov/office-of-consumer-protection/)
- [End-of-Life Registry and Advance Health Care Directives](https://dojmt.gov/office-of-consumer-protection/end-of-life-registry-and-advance-health-care-directives/)
- [Complaints/Scams](https://dojmt.gov/office-of-consumer-protection/)
- [Consumer Complaints](https://dojmt.gov/office-of-consumer-protection/consumer-complaints/)
- [Common Scams](https://dojmt.gov/office-of-consumer-protection/common-scams/)
- [Reported Data Breaches](https://dojmt.gov/office-of-consumer-protection/reported-data-breaches/)
- [Affected by Data Breach](https://dojmt.gov/office-of-consumer-protection/affected-by-data-breach/)
- [Tow Truck Complaints and Resolution Committee](https://dojmt.gov/office-of-consumer-protection/tow-truck-complaints-and-resolution-committee/)
- [Unauthorized Practice of Law](https://dojmt.gov/office-of-consumer-protection/unauthorized-practice-of-law/)
- [Credit Reports](https://dojmt.gov/office-of-consumer-protection/credit-reports/)
- [Common Issues](https://dojmt.gov/office-of-consumer-protection/)
- [Choosing a Contractor](https://dojmt.gov/office-of-consumer-protection/choosing-a-contractor/)
- [Debt Relief](https://dojmt.gov/office-of-consumer-protection/debt-relief/)
- [Gift Cards/Certificates](https://dojmt.gov/office-of-consumer-protection/gift-cards-certificates/)
- [Helpful Agencies and Resources](https://dojmt.gov/office-of-consumer-protection/helpful-agencies-and-resources/)
- [Identity Theft and Security Freeze](https://dojmt.gov/office-of-consumer-protection/identity-theft-and-security-freeze/)
- [Internet Security](https://dojmt.gov/office-of-consumer-protection/internet-security/)
- [Request a Presentation](https://dojmt.gov/office-of-consumer-protection/request-a-presentation/)
- [Small Claims Court](https://dojmt.gov/office-of-consumer-protection/small-claims-court/)
- [Tenants and Landlords](https://dojmt.gov/office-of-consumer-protection/tenants-and-landlords/)
- [Used Vehicle Buying Guide](https://dojmt.gov/office-of-consumer-protection/buying-a-used-vehicle/)
- [Vehicles and the Lemon Law](https://dojmt.gov/office-of-consumer-protection/vehicles-and-the-lemon-law/)
- [Charities/Nonprofits](https://dojmt.gov/office-of-consumer-protection/)
- [Donations to Charities](https://dojmt.gov/office-of-consumer-protection/donations-to-charities/)
- [Complaint Against a Non-Profit Organization](https://dojmt.gov/office-of-consumer-protection/complaint-against-a-non-profit-organization/)
- [Requirements for Businesses](https://dojmt.gov/office-of-consumer-protection/)
- [Debt Management and Debt Settlement Businesses](https://dojmt.gov/office-of-consumer-protection/debt-management-and-debt-settlement-businesses/)
- [Reporting Requirements for Data Breaches](https://dojmt.gov/office-of-consumer-protection/reporting-requirements-for-data-breaches/)
- [Telemarking Businesses](https://dojmt.gov/office-of-consumer-protection/telemarketing-businesses/)
- [Tobacco Directory and Tobacco Settlement](https://dojmt.gov/office-of-consumer-protection/tobacco-directory-tobacco-settlement/)
- [Montana Consumer Data Privacy](https://dojmt.gov/office-of-consumer-protection/montana-consumer-data-privacy/)
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
P. O. Box 200151
Helena, MT 59620-0151
**Toll-Free:** 800-481-6896
**Phone:** 406-444-4500
**Fax:** 406-444-5275
**E-mail:** [\[email protected\]](https://dojmt.gov/cdn-cgi/l/email-protection#abc8c4c5dfcac8dfc4c8dbebc6df85ccc4dd)
## OCP Contact Information
You may contact the Office of Consumer Protection by phone, fax, U.S. Mail and e-mail.
**Office of Consumer Protection**
P. O. Box 200151
Helena, MT 59620-0151
**Toll-Free:** 800-481-6896
**Phone:** 406-444-4500
**Fax:** 406-444-5275
**E-mail:** [\[email protected\]](https://dojmt.gov/cdn-cgi/l/email-protection#197a76776d787a6d767a6959746d377e766f)
### Physical Address:
**Mazurek Building**
215 North Sanders
Helena, MT 59601

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