🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 91 (from laksa179)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa091.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://customersthatstick.com/how-to-cite-this-site/\')), getAhrefsUnparsedNoserviceFromURL(\'https://customersthatstick.com/how-to-cite-this-site/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/customersthatstick.com\/how-to-cite-this-site\/","crawl_time":1776282764,"first_indexed_time":1535729069,"http_code":200,"src_unparsed":"com,customersthatstick!\/how-to-cite-this-site\/ s443","src_root_hash":"9830346455239728091","history_drop_reason":null,"meta_title":"How to cite this site - Customers That Stick","meta_descriptions":[],"attrs_boilerpipe_text":"To begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences.\nHere are the three major citation styles and what they recommend for citing blog posts:\nMLA\n: Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed.\nAPA\n: Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. [Web Log Post]. Retrieved from URL\nChicago Manual of Style\n: Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL.","attrs_markdown":"[![customerthatsticklogo](https:\/\/customersthatstick.com\/wp-content\/uploads\/2023\/07\/customerthatsticklogo.png)](https:\/\/customersthatstick.com\/)\n\n- [Training]()\n  - [Our Service Training](https:\/\/customersthatstick.com\/customer-service-training\/)\n  - [Online Training Courses](https:\/\/customersthatstick.com\/online-customer-service-training-courses\/)\n  - [Live Training Workshops](https:\/\/customersthatstick.com\/customer-service-training-workshops\/)\n\n- [Keynotes]()\n  - [Exciting Customer Experience Keynote Speaker](https:\/\/customersthatstick.com\/customer-experience-keynote-speaker\/)\n  - [The Meeting Professional Experience](https:\/\/customersthatstick.com\/the-meeting-professional-experience\/)\n  - [Why Hire Adam Toporek as Your Next Keynote Speaker](https:\/\/customersthatstick.com\/why-hire-adam-toporek-as-your-next-keynote-speaker\/)\n  - [Audience Reactions](https:\/\/customersthatstick.com\/keynote-speaker-audience-reactions\/)\n\n\\|\n\n- [Book](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Be Your Customer’s Hero](https:\/\/customersthatstick.com\/customer-service-book-be-your-customers-hero\/)\n- [Resources](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Blog](https:\/\/customersthatstick.com\/blog\/)\n  - [YouTube Channel](https:\/\/www.youtube.com\/user\/customersthatstick)\n  - [Deep Content Articles](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n    - [The Ultimate Starter Guide to Employee Empowerment](https:\/\/customersthatstick.com\/employee-empowerment\/)\n    - [Inspirational Customer Service Stories](https:\/\/customersthatstick.com\/inspirational-customer-service-stories\/)\n    - [Understanding Customer Lifetime Value: A Non-Geek’s Guide](https:\/\/customersthatstick.com\/blog\/understanding-customer-lifetime-value-a-non-geek-guide\/)\n- [Contact](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Contact](https:\/\/customersthatstick.com\/contact\/)\n  - [Media & Press](https:\/\/customersthatstick.com\/press\/)\n\n[![customerthatsticklogo](https:\/\/customersthatstick.com\/wp-content\/uploads\/2023\/07\/customerthatsticklogo.png)](https:\/\/customersthatstick.com\/)\n\n- [TRAINING](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Our Service Training](https:\/\/customersthatstick.com\/customer-service-training\/)\n  - [Online Training Courses](https:\/\/customersthatstick.com\/online-customer-service-training-courses\/)\n  - [Live Training Workshops](https:\/\/customersthatstick.com\/customer-service-training-workshops\/)\n- [KEYNOTES](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Exciting Customer Experience Keynote Speaker](https:\/\/customersthatstick.com\/customer-experience-keynote-speaker\/)\n  - [The Meeting Professional Experience](https:\/\/customersthatstick.com\/the-meeting-professional-experience\/)\n  - [Why Hire Adam Toporek as Your Next Keynote Speaker](https:\/\/customersthatstick.com\/why-hire-adam-toporek-as-your-next-keynote-speaker\/)\n  - [Audience Reactions](https:\/\/customersthatstick.com\/keynote-speaker-audience-reactions\/)\n- [BOOK](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Be Your Customer’s Hero](https:\/\/customersthatstick.com\/customer-service-book-be-your-customers-hero\/)\n- [RESOURCES](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Blog](https:\/\/customersthatstick.com\/blog\/)\n  - [YouTube Channel](https:\/\/www.youtube.com\/user\/customersthatstick)\n  - [Deep Content Articles](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n    - [The Ultimate Starter Guide to Employee Empowerment](https:\/\/customersthatstick.com\/employee-empowerment\/)\n    - [Inspirational Customer Service Stories](https:\/\/customersthatstick.com\/inspirational-customer-service-stories\/)\n    - [Understanding Customer Lifetime Value: A Non-Geek’s Guide](https:\/\/customersthatstick.com\/blog\/understanding-customer-lifetime-value-a-non-geek-guide\/)\n- [CONTACT](https:\/\/customersthatstick.com\/how-to-cite-this-site\/)\n  - [Contact Us](https:\/\/customersthatstick.com\/contact\/)\n  - [Media & Press](https:\/\/customersthatstick.com\/press\/)\n\n# How to cite this site?\nI've been honored to be asked how to properly cite content found on this site. Obviously, amongst bloggers and websites, citations are fairly informal and generally involve simple links, sometimes with an accompanying text mention of the author or site name.\n\n# But how should one cite this blog (and others) in more formal situations?\nTo begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences.\n\nHere are the three major citation styles and what they recommend for citing blog posts:\n\n**[MLA](http:\/\/guides.boisestate.edu\/content.php?pid=19556&sid=843732)**: Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed.\n\n**[APA](http:\/\/guides.boisestate.edu\/content.php?pid=19556&sid=843732)**: Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. \\[Web Log Post\\]. Retrieved from URL\n\n[**Chicago Manual of Style**](http:\/\/www.chicagomanualofstyle.org\/tools_citationguide.html): Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL.\n\n# Recommended Blog Citation Style\nI think each style above is flawed in some way, and as such, I recommend the following citation style. It is fairly close to the CMS style with slight variations:  \n  \nToporek, Adam. “The Definition of Customer Loyalty.” Customers That Stick, August 27, 2011.  \n[http:\/\/customersthatstick.com\/blog\/customer-loyalty\/the-definition-of-customer-loyalty\/](https:\/\/customersthatstick.com\/blog\/customer-loyalty\/the-definition-of-customer-loyalty\/)  \n  \nDue to the inherent impermanence of the web, you might want to add a retrieval date to your citation. If so, I recommend this variation:  \nToporek, Adam. “The Definition of Customer Loyalty.” Customers That Stick, August 27, 2011.  \n[http:\/\/customersthatstick.com\/blog\/customer-loyalty\/the-definition-of-customer-loyalty\/](https:\/\/customersthatstick.com\/blog\/customer-loyalty\/the-definition-of-customer-loyalty\/) (Retrieved September 1, 2012)  \n  \nOf course, in the case of guest posts, you would put the guest author’s name in the name portion.  \n  \nI hope the above helps with any citation questions. Regardless of what format you use, I greatly appreciate you honoring us with your use of our work and for caring enough to properly credit it\\!  \n  \nYours in service,  \n**Adam Toporek**\n\n# Speaking\n# [Customer Experience Keynote Speaker](https:\/\/customersthatstick.com\/customer-experience-keynote-speaker\/)\n# [Why Hire Adam Toporek](https:\/\/customersthatstick.com\/why-hire-adam-toporek-as-your-next-keynote-speaker\/)\n# [For Meeting Professionals](https:\/\/customersthatstick.com\/why-hire-adam-toporek-as-your-next-keynote-speaker\/)\n# [Audience Reactions](https:\/\/customersthatstick.com\/keynote-speaker-audience-reactions\/)\n\n# Training\n# [Our Service Training](https:\/\/customersthatstick.com\/customer-service-training\/)\n# [Online Training Courses](https:\/\/customersthatstick.com\/online-customer-service-training-courses\/)\n# [Live Training Workshops](https:\/\/customersthatstick.com\/customer-service-training-workshops\/)\n\n# Connect\n# 844\\.287.7378\n[ABSOLUTELY!   I want to learn more](https:\/\/customersthatstick.com\/contact\/)\n\n© 2011-2025 CTS Service Solutions, LLC.   \nAll rights reserved.\n\n![](https:\/\/customersthatstick.com\/wp-content\/uploads\/2023\/07\/cts_logo_2023_icon_dark-background.png)\n\nLegal Information \\| Privacy Policy  \n[How to Cite this Site](https:\/\/customersthatstick.com\/how-to-cite-this-site\/how-to-cite-this-site\/)\n\n![](https:\/\/googleads.g.doubleclick.net\/pagead\/viewthroughconversion\/991260690\/?value=0&guid=ON&script=0)\n\nScroll to Top","attrs_readable_markdown":"To begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences.\n\nHere are the three major citation styles and what they recommend for citing blog posts:\n\n**[MLA](http:\/\/guides.boisestate.edu\/content.php?pid=19556&sid=843732)**: Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed.\n\n**[APA](http:\/\/guides.boisestate.edu\/content.php?pid=19556&sid=843732)**: Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. \\[Web Log Post\\]. Retrieved from URL\n\n[**Chicago Manual of Style**](http:\/\/www.chicagomanualofstyle.org\/tools_citationguide.html): Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL.","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

2 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.1 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://customersthatstick.com/how-to-cite-this-site/
Last Crawled	2026-04-15 19:52:44 (2 days ago)
First Indexed	2018-08-31 15:24:29 (7 years ago)
HTTP Status Code	200
Meta Title	How to cite this site - Customers That Stick
Meta Description	null
Meta Canonical	null
Boilerpipe Text	To begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences. Here are the three major citation styles and what they recommend for citing blog posts: MLA : Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed. APA : Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. [Web Log Post]. Retrieved from URL Chicago Manual of Style : Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL.
Markdown	[![customerthatsticklogo](https://customersthatstick.com/wp-content/uploads/2023/07/customerthatsticklogo.png)](https://customersthatstick.com/) - [Training]() - [Our Service Training](https://customersthatstick.com/customer-service-training/) - [Online Training Courses](https://customersthatstick.com/online-customer-service-training-courses/) - [Live Training Workshops](https://customersthatstick.com/customer-service-training-workshops/) - [Keynotes]() - [Exciting Customer Experience Keynote Speaker](https://customersthatstick.com/customer-experience-keynote-speaker/) - [The Meeting Professional Experience](https://customersthatstick.com/the-meeting-professional-experience/) - [Why Hire Adam Toporek as Your Next Keynote Speaker](https://customersthatstick.com/why-hire-adam-toporek-as-your-next-keynote-speaker/) - [Audience Reactions](https://customersthatstick.com/keynote-speaker-audience-reactions/) \\| - [Book](https://customersthatstick.com/how-to-cite-this-site/) - [Be Your Customer’s Hero](https://customersthatstick.com/customer-service-book-be-your-customers-hero/) - [Resources](https://customersthatstick.com/how-to-cite-this-site/) - [Blog](https://customersthatstick.com/blog/) - [YouTube Channel](https://www.youtube.com/user/customersthatstick) - [Deep Content Articles](https://customersthatstick.com/how-to-cite-this-site/) - [The Ultimate Starter Guide to Employee Empowerment](https://customersthatstick.com/employee-empowerment/) - [Inspirational Customer Service Stories](https://customersthatstick.com/inspirational-customer-service-stories/) - [Understanding Customer Lifetime Value: A Non-Geek’s Guide](https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/) - [Contact](https://customersthatstick.com/how-to-cite-this-site/) - [Contact](https://customersthatstick.com/contact/) - [Media & Press](https://customersthatstick.com/press/) [![customerthatsticklogo](https://customersthatstick.com/wp-content/uploads/2023/07/customerthatsticklogo.png)](https://customersthatstick.com/) - [TRAINING](https://customersthatstick.com/how-to-cite-this-site/) - [Our Service Training](https://customersthatstick.com/customer-service-training/) - [Online Training Courses](https://customersthatstick.com/online-customer-service-training-courses/) - [Live Training Workshops](https://customersthatstick.com/customer-service-training-workshops/) - [KEYNOTES](https://customersthatstick.com/how-to-cite-this-site/) - [Exciting Customer Experience Keynote Speaker](https://customersthatstick.com/customer-experience-keynote-speaker/) - [The Meeting Professional Experience](https://customersthatstick.com/the-meeting-professional-experience/) - [Why Hire Adam Toporek as Your Next Keynote Speaker](https://customersthatstick.com/why-hire-adam-toporek-as-your-next-keynote-speaker/) - [Audience Reactions](https://customersthatstick.com/keynote-speaker-audience-reactions/) - [BOOK](https://customersthatstick.com/how-to-cite-this-site/) - [Be Your Customer’s Hero](https://customersthatstick.com/customer-service-book-be-your-customers-hero/) - [RESOURCES](https://customersthatstick.com/how-to-cite-this-site/) - [Blog](https://customersthatstick.com/blog/) - [YouTube Channel](https://www.youtube.com/user/customersthatstick) - [Deep Content Articles](https://customersthatstick.com/how-to-cite-this-site/) - [The Ultimate Starter Guide to Employee Empowerment](https://customersthatstick.com/employee-empowerment/) - [Inspirational Customer Service Stories](https://customersthatstick.com/inspirational-customer-service-stories/) - [Understanding Customer Lifetime Value: A Non-Geek’s Guide](https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/) - [CONTACT](https://customersthatstick.com/how-to-cite-this-site/) - [Contact Us](https://customersthatstick.com/contact/) - [Media & Press](https://customersthatstick.com/press/) # How to cite this site? I've been honored to be asked how to properly cite content found on this site. Obviously, amongst bloggers and websites, citations are fairly informal and generally involve simple links, sometimes with an accompanying text mention of the author or site name. # But how should one cite this blog (and others) in more formal situations? To begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences. Here are the three major citation styles and what they recommend for citing blog posts: [MLA](http://guides.boisestate.edu/content.php?pid=19556&sid=843732): Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed. [APA](http://guides.boisestate.edu/content.php?pid=19556&sid=843732): Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. \[Web Log Post\]. Retrieved from URL [Chicago Manual of Style](http://www.chicagomanualofstyle.org/tools_citationguide.html): Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL. # Recommended Blog Citation Style I think each style above is flawed in some way, and as such, I recommend the following citation style. It is fairly close to the CMS style with slight variations: Toporek, Adam. “The Definition of Customer Loyalty.” Customers That Stick, August 27, 2011. [http://customersthatstick.com/blog/customer-loyalty/the-definition-of-customer-loyalty/](https://customersthatstick.com/blog/customer-loyalty/the-definition-of-customer-loyalty/) Due to the inherent impermanence of the web, you might want to add a retrieval date to your citation. If so, I recommend this variation: Toporek, Adam. “The Definition of Customer Loyalty.” Customers That Stick, August 27, 2011. [http://customersthatstick.com/blog/customer-loyalty/the-definition-of-customer-loyalty/](https://customersthatstick.com/blog/customer-loyalty/the-definition-of-customer-loyalty/) (Retrieved September 1, 2012) Of course, in the case of guest posts, you would put the guest author’s name in the name portion. I hope the above helps with any citation questions. Regardless of what format you use, I greatly appreciate you honoring us with your use of our work and for caring enough to properly credit it\! Yours in service, Adam Toporek # Speaking # [Customer Experience Keynote Speaker](https://customersthatstick.com/customer-experience-keynote-speaker/) # [Why Hire Adam Toporek](https://customersthatstick.com/why-hire-adam-toporek-as-your-next-keynote-speaker/) # [For Meeting Professionals](https://customersthatstick.com/why-hire-adam-toporek-as-your-next-keynote-speaker/) # [Audience Reactions](https://customersthatstick.com/keynote-speaker-audience-reactions/) # Training # [Our Service Training](https://customersthatstick.com/customer-service-training/) # [Online Training Courses](https://customersthatstick.com/online-customer-service-training-courses/) # [Live Training Workshops](https://customersthatstick.com/customer-service-training-workshops/) # Connect # 844\.287.7378 [ABSOLUTELY! I want to learn more](https://customersthatstick.com/contact/) © 2011-2025 CTS Service Solutions, LLC. All rights reserved. ![](https://customersthatstick.com/wp-content/uploads/2023/07/cts_logo_2023_icon_dark-background.png) Legal Information \\| Privacy Policy [How to Cite this Site](https://customersthatstick.com/how-to-cite-this-site/how-to-cite-this-site/) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/991260690/?value=0&guid=ON&script=0) Scroll to Top
Readable Markdown	To begin, let me emphasize that I really don’t care what format someone uses. Any good faith effort to adequately cite source material from this site, whether it be APA, MLA or the Chicago Manual of Style, is much appreciated and okay with me. However, since I have been asked the question, I thought I would offer my own thoughts and preferences. Here are the three major citation styles and what they recommend for citing blog posts: [MLA](http://guides.boisestate.edu/content.php?pid=19556&sid=843732): Lastname, Firstname. “Title of the Blog Post Entry.” Blog Title. Publisher. Date posted. Web. Date accessed. [APA](http://guides.boisestate.edu/content.php?pid=19556&sid=843732): Lastname, Firstinitial. (Year, Month Date). Title of the Blog Post Entry. \[Web Log Post\]. Retrieved from URL [Chicago Manual of Style](http://www.chicagomanualofstyle.org/tools_citationguide.html): Firstname Lastname, “Title of the Blog Post Entry,” Blog Title (blog), Publisher, Date posted, URL.
Shard	91 (laksa)
Root Hash	9830346455239728091
Unparsed URL	com,customersthatstick!/how-to-cite-this-site/ s443