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URLhttps://consumer.huawei.com/my/community/details/topicId-166413/
Last Crawled2026-04-01 00:32:02 (11 days ago)
First Indexed2024-12-22 01:29:01 (1 year ago)
HTTP Status Code200
Meta Title【2025/06/20 updated】FAQ of microG Service and microG Companion - HUAWEI Community
Meta Description1. What is microG-hw? microG-hw is an App from 3rd Party Provider. It’s is the upgrade version of microG-lh to help you on running Google Apps on Huawei Device. 2. What is new feature of MicroG-hw compared with microG-lh? There are multiple enha
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1. What is microG-hw? microG-hw is an App from 3rd Party Provider. It’s is the upgrade version of microG-lh to help you on running Google Apps on Huawei Device. 2. What is new feature of MicroG-hw compared with microG-lh? There are multiple enhanced features which are available on this new MicroG such as: i) WhatsApp features (Fixed the issue where the thumbnail did not display correctly when sharing real-time location) ii) Google Maps features (Installed version 11.121.0102, added landscape navigation feature; the notification bar will prompt users to update Google Play services) ​ iii) Grindr features (Fixed the issue of being unable to log in and register with a Google account) iv) Strava:Run, Bike, Hike features (Fixed the issue of being unable to subscribe to premium features; free features are functioning normally) v)Temple Run 2 (Fixed the app crashing issue after logging with a Google account) vi)Subway Surfers (Fixed the issue of being unable to log in with a Google account) vii)Among Us(Fixed the issue of being unable to log in with a Google account) viii)Pinterest(Fixed the issue of being unable to log in with a Google account) 3. How to upgrade microG-lh version to microG-hw version? Step 1: Check the Device Support List Device is running EMUI/ HarmonyOS version supported microG-hw version, or later version Step 2: Install Google Apps – Follow the steps below: For new devices, download and install MicroG components for top apps (e.g., WhatsApp, YouTube) For existing devices, search "microG" in AppGallery and download the relevant components to install the MicroG 4. Any specific Huawei Device Model support? Only the following models currently support MicroG-hw version: Mate 40 Pro, Mate Xs2, Mate 50, Mate 50 Pro, Mate X3, P40, P50, P50 Pro, P50 Pocket, P60 Pro, Nova 7, Nova 9 SE, Nova 9, Nova 10 SE, Nova 10, Nova 10 Pro, Nova 11i, Nova 11, Nova 11 Pro, Nova Y90, Y72, Y91, Y70, Y61, MatePad 11, Matepad Pro 12.6, Matepad Pro 11 LTE, Matepad Pro 11 Wi-Fi, Matepad SE 10.4 LTE, Matepad SE 10.4 Wifi, Matepad 11 2023, Matepad 11 2023 PaperMatte, Matepad Air, Matepad 11.5 LTE, Matepad 11.5 WIFI, and Matepad Pro 13.2. 【Phone】 【Tablet】 5. What are the conditions to use microG-hw? There are four conditions for using microG-hw version on Huawei devices 1) Currently only the following models are support the use of microG-hw Nova 11 series, Matepad Air& Matepad 11.5, P60Pro&MateX3, Mate50&Nova10 series, Nova Y90/Y70, Nova 9/9SE, Nova 7i/7se/7, P50/P50Pro/P50pocket, P40/P40 Pro/P40 Pro plus, Mate 30 series, Mate40Pro, Mate Xs 2, nova 8i, Matepad 10.4/Matepad 11/Matepad Pro11/ Matepad SE, Matepad Pro 12.6 only. 2) Only the following version numbers (Soft version) support the use of microG-hwXX.X.X.XXX ( C636 XXXXXX) 3) Make sure your EMUI version is the latest version: Settings > System & Updated > Software update > CHECK FOR UPDATES. If it’s not the latest version, please update EMUI version accordingly. 4) You should never install GMS such as "google mobile services", "Google Services Framework” before. If you had try to install GMS before, you have to uninstall these GMS. Step to uninstall GMS: Open AppGallery > Me > Installation manager > Installed > search "google mobile services" 、"Google Services Framework” > uninstall all related App > reinstall microG Service and microG Companion. 6.When will I be able to experience microG-hw version on Huawei device? You able to start experiencing microG-hw version on supported Huawei devices from 22th October 2024. This rollout will ensure that compatible devices can access the enhanced features provided by microG-hw version through AppGallery. Please refer to the latest supported device list as above. 7.Can I upgrade to microG-hw version directly? Yes, you can upgrade to microG-hw version directly from the Huawei AppGallery. Device is running EMUI / HarmonyOS version supported microG-hw version, or later version. Please refer to the latest supported device list above. 8. How to differentiate between the microG-lh and microG-hw version? 9. If my device is support microG-hw version, what should I do if my Google Apps suddenly appear or I can’t log into my account? · Check if microG is installed – Ensure its installed and confirm whether it’s the microG version · Verify EMUI / HarmonyOS compatibility: If you have the microG-hw version, check if your EMUI or HarmonyOS version meets the required specifications If EMUI cannot be updated to the required version, follow these steps: I. Uninstall microG and download the microG-hw version from AppGallery II. Attempt to upgrade EMUI to a newer version that meets the requirements. If an upgrade isn’t possible, it's recommended to visit a Service Center for assistance. 10. Why can’t I open Google Apps after installing microG-hw version? Some apps crash or I can’t log in to my account To troubleshoot issues with Google apps after installing microG-lh version: I. Verify that all required settings and authorizations for microG-hw are correctly configured II. Check if your device meets the system requirements and has the correct software version III. Uninstall microG and download from AppGallery Please download the microG-lh from AppGallery by searching for it via Petal Search. Click 'INSTALL' for both microG Service and microG Companion. **YouTube is example 11. Which Huawei tablets have had the landscape issue resolved? The landscape issue has been fixed for the following Huawei tablets: MatePad 11.5 Wi-Fi, MatePad 11 2023, MatePad 11 2023 PaperMatte, and MatePad Air. 12. Is there any relationship between microG-hw and Huawei? Both versions of microG-hw are developed by third parties and offer similar functions, with no official connection to Huawei. microG-hw is an open-source replacement for Google Play Services, allowing Huawei devices to run apps that rely on Google services. It has been integrated into AppGallery to enable functionality for Google-dependent apps. 13. Should I download microG first before I download Google App? Yes, suggest you follow the sequence which Download and Installed microG on your Huawei Device first before you download the Google Applications. 14. If I had already installed and used Google Apps on my phone before installed microG App, can I still use those Google Apps after installed microG-hw App? Yes. You still can use those Google Apps. 15. How to find microG App after installed it in my device Go to Settings > App & Services > Apps > Search “microG” 16. Will microG always be available? Will it suddenly remove from AppGallery? microG is an App from 3rd Party Provider, Huawei AppGallery will not remove this App, if it ensures security and compliance. 17. How to Change Logged-In Accounts in microG-hw version? To switch accounts in the microG app, simply follow these steps: I. Open Settings > Apps & services > Apps II. Search for microG Services III. Tap on microG Services > Storage IV. Select Clear Data V. Go back and tap the icon in the top-right corner VI. Choose Accounts and log in with your new account 18. Can I still use Gbox? Yes, you may continue to use it. And we recommend you to download apps from AppGallery for better experience. Click the link below to learn how to download apps on Huawei device in Malaysia ​ https://consumer.huawei.com/my/community/details/topicId-164587/ If I need help, who should I look for? For app-related questions, you can reach out to: I. Huawei Assistant: My HUAWEI > Support > Live chat II. Hotline: 1800 22 0086 (Mon to Fri, 9:00am - 6:00pm) III. Facebook Group: Huawei Facebook Fans Together MY https://www.facebook.com/groups/648597983786365
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[![](https://consumer.huawei.com/my/community/details/topicId-166413/) *![]()*]() 2. Comment feature is not available for now [Submit]() ![【2025/06/20 updated】FAQ of microG Service and microG Companion](https://consumer.huawei.com/.resources/.rc/huawei-cbg-site-lm-community/webresources/community/etc/designs/huawei-cbg-site/clientlib-forum/public/images/v5/head_img.jpg) - [Huawei Community](https://consumer.huawei.com/my/community) - Software - [Apps & Tips](https://consumer.huawei.com/my/community/list/forumId-40484) - Thread Details Top Digest # 【2025/06/20 updated】FAQ of microG Service and microG Companion Last Edit: 20/06/2025 02:29 306461 [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() [H Share]() LV7 [Follow]() ***1\. What is microG-hw?*** microG-hw is an App from 3rd Party Provider. It’s is the upgrade version of microG-lh to help you on running Google Apps on Huawei Device. ***2\. What is new feature of MicroG-hw compared with microG-lh?*** There are multiple enhanced features which are available on this new MicroG such as: i) WhatsApp features (Fixed the issue where the thumbnail did not display correctly when sharing real-time location) ii) Google Maps features (Installed version 11.121.0102, added landscape navigation feature; the notification bar will prompt users to update Google Play services) ​iii) Grindr features (Fixed the issue of being unable to log in and register with a Google account) iv) Strava:Run, Bike, Hike features (Fixed the issue of being unable to subscribe to premium features; free features are functioning normally) v)Temple Run 2 (Fixed the app crashing issue after logging with a Google account) vi)Subway Surfers (Fixed the issue of being unable to log in with a Google account) vii)Among Us(Fixed the issue of being unable to log in with a Google account) viii)Pinterest(Fixed the issue of being unable to log in with a Google account) ***3\. How to upgrade microG-lh version to microG-hw version?*** **Step 1: Check the Device Support List** Device is running EMUI/ HarmonyOS version supported microG-hw version, or later version **Step 2: Install Google Apps – Follow the steps below:** For new devices, download and install MicroG components for top apps (e.g., WhatsApp, YouTube) For existing devices, search "microG" in AppGallery and download the relevant components to install the MicroG ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/d1aecdb7-a689-4997-88e7-0bd683ca725a_s.jpg) **4\. Any specific Huawei Device Model support?** Only the following models currently support MicroG-hw version: Mate 40 Pro, Mate Xs2, Mate 50, Mate 50 Pro, Mate X3, P40, P50, P50 Pro, P50 Pocket, P60 Pro, Nova 7, Nova 9 SE, Nova 9, Nova 10 SE, Nova 10, Nova 10 Pro, Nova 11i, Nova 11, Nova 11 Pro, Nova Y90, Y72, Y91, Y70, Y61, MatePad 11, Matepad Pro 12.6, Matepad Pro 11 LTE, Matepad Pro 11 Wi-Fi, Matepad SE 10.4 LTE, Matepad SE 10.4 Wifi, Matepad 11 2023, Matepad 11 2023 PaperMatte, Matepad Air, Matepad 11.5 LTE, Matepad 11.5 WIFI, and Matepad Pro 13.2. 【Phone】 ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/d1f9c18b-97d1-4256-9596-ce15ca6c86bb_s.jpg) 【Tablet】 ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/ec4c2e95-5896-4179-93a6-2e032dd01562_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/58a91650-e6ec-401c-a2bb-d839325a54e0_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/cbdc6346-e4b3-4861-9612-6fb3f98bbbb2_s.jpg) **5\. What are the conditions to use microG-hw?** There are four conditions for using microG-hw version on Huawei devices 1\) Currently only the following models are support the use of microG-hw**Nova 11 series, Matepad Air& Matepad 11.5, P60Pro\&MateX3, Mate50\&Nova10 series, Nova Y90/Y70, Nova 9/9SE, Nova 7i/7se/7, P50/P50Pro/P50pocket, P40/P40 Pro/P40 Pro plus, Mate 30 series, Mate40Pro, Mate Xs 2, nova 8i, Matepad 10.4/Matepad 11/Matepad Pro11/ Matepad SE, Matepad Pro 12.6 only.** 2\) Only the following version numbers (Soft version) support the use of microG-hwXX.X.X.XXX (**C636**XXXXXX) 3\) Make sure your EMUI version is the latest version: Settings \> System & Updated \> Software update \> CHECK FOR UPDATES. If it’s not the latest version, please update EMUI version accordingly. 4\) You should never install GMS such as "google mobile services", "Google Services Framework” before. If you had try to install GMS before, you have to uninstall these GMS. **Step to uninstall GMS: Open AppGallery \> Me \> Installation manager \> Installed \> search "google mobile services" 、"Google Services Framework” \> uninstall all related App \> reinstall microG Service and microG Companion.** **6\.When will I be able to experience microG-hw version on Huawei device?** You able to start experiencing microG-hw version on supported Huawei devices from 22th October 2024. This rollout will ensure that compatible devices can access the enhanced features provided by microG-hw version through AppGallery. Please refer to the latest supported device list as above. **7\.Can I upgrade to microG-hw version directly?** Yes, you can upgrade to microG-hw version directly from the Huawei AppGallery. Device is running EMUI / HarmonyOS version supported microG-hw version, or later version. Please refer to the latest supported device list above. 8\.**How to differentiate between the microG-lh and microG-hw version?** ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/7026f545-4e81-45be-a4f7-8c4c392aa54b_s.jpg) **9\. If my device is support microG-hw version, what should I do if my Google Apps suddenly appear or I can’t log into my account?** · Check if microG is installed – Ensure its installed and confirm whether it’s the microG version · Verify EMUI / HarmonyOS compatibility: If you have the microG-hw version, check if your EMUI or HarmonyOS version meets the required specifications **If EMUI cannot be updated to the required version, follow these steps:** I. Uninstall microG and download the microG-hw version from AppGallery II. Attempt to upgrade EMUI to a newer version that meets the requirements. If an upgrade isn’t possible, it's recommended to visit a Service Center for assistance. **10\. Why can’t I open Google Apps after installing microG-hw version? Some apps crash or I can’t log in to my account** To troubleshoot issues with Google apps after installing microG-lh version: I. Verify that all required settings and authorizations for microG-hw are correctly configured II. Check if your device meets the system requirements and has the correct software version ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/15c59b6f-4188-4305-bdf3-c17f1b089547_s.jpg) **III. Uninstall microG and download from AppGallery** ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/f1f03867-26ac-4b78-9011-33606a376758_s.jpg) Please download the microG-lh from AppGallery by searching for it via Petal Search. Click 'INSTALL' for both microG Service and microG Companion. **\*\*YouTube is example** **11\.Which Huawei tablets have had the landscape issue resolved?** The landscape issue has been fixed for the following Huawei tablets: MatePad 11.5 Wi-Fi, MatePad 11 2023, MatePad 11 2023 PaperMatte, and MatePad Air. ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/45de995a-2655-44f2-adb5-8d0742f814ca_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/11ddbc69-5a53-41b7-ab4d-f9c01c77badb_s.jpg) **12\. Is there any relationship between microG-hw and Huawei?** Both versions of microG-hw are developed by third parties and offer similar functions, with no official connection to Huawei. microG-hw is an open-source replacement for Google Play Services, allowing Huawei devices to run apps that rely on Google services. It has been integrated into AppGallery to enable functionality for Google-dependent apps. **13\. Should I download microG first before I download Google App?** Yes, suggest you follow the sequence which Download and Installed microG on your Huawei Device first before you download the Google Applications. **14\. If I had already installed and used Google Apps on my phone before installed microG App, can I still use those Google Apps after installed microG-hw App?** Yes. You still can use those Google Apps. **15\. How to find microG App after installed it in my device** Go to Settings \> App & Services \> Apps \> Search “microG” **16\. Will microG always be available? Will it suddenly remove from AppGallery?** microG is an App from 3rd Party Provider, Huawei AppGallery will not remove this App, if it ensures security and compliance. **17\.How to Change Logged-In Accounts in microG-hw version?** To switch accounts in the microG app, simply follow these steps: I. Open Settings \> Apps & services \> Apps II. Search for microG Services III. Tap on microG Services \> Storage IV. Select Clear Data V. Go back and tap the icon in the top-right corner VI. Choose Accounts and log in with your new account **18\. Can I still use Gbox?** Yes, you may continue to use it. And we recommend you to download apps from AppGallery for better experience. **Click the link below to learn how to download apps on Huawei device in Malaysia** **​<https://consumer.huawei.com/my/community/details/topicId-164587/>** **If I need help, who should I look for?** For app-related questions, you can reach out to: I. Huawei Assistant: My HUAWEI \> Support \> Live chat II. Hotline: 1800 22 0086 (Mon to Fri, 9:00am - 6:00pm) III. Facebook Group: Huawei Facebook Fans Together MY <https://www.facebook.com/groups/648597983786365> ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/9/f75b3e76-fb72-4358-a70d-d2030f8c2830_s.jpg) \#microg \#microgservice \#appgallery - [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() - [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() - [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() and [18 others]() like this post. Click to view historical likes Published 06/01/2023 09:17 [Report]("Report") ![]() All - [All]() - [Author]() - [Likes]() - [Replies]() ## Comments (34) [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Metheldis]() LV1 19\# Hi. What does the below means? I have to wait till end of the month to be able to install it? As for now I can't install the previous version of microG. \----------------------------------------------------------------------------------------- 6\.When will I be able to experience microG-hw version on Huawei device? You able to start experiencing microG-hw version on supported Huawei devices from end of October 2024. This rollout will ensure that compatible devices can access the enhanced features provided by microG-hw version through AppGallery. Please refer to the latest supported device list as above. View More 10/10/2024 13:21 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Zares]() LV1 18\# What can I do on my P40 Lite? JNY-LX1; Emui 12.0.0.295(C432E5R2P2) I installed microG from their site, and notifications work, but spoofing doesn't, and I can't use google apps. View More 10/10/2024 12:56 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [FaithYeung]() LV2 17\# HI, Installed MicroG in Nova 12i for my Son. Google Family Link parental control is not working. The App cannot be installed with message error - please try later. Can you help? Besides, there is no category Google in the phone setting page. How can I add it back? Thanks View More 28/08/2024 07:10 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png) *![](https://assets-res-sg.c.huawei.com/operationcenter/huaweistore-app/my/asia_pacific/img/642552698478c9619e0f2c73.png)* Super Fans]() ### [Lee Han Lin]() LV7 16\# ![](https://consumer.huawei.com/etc/designs/huawei-cbg-site/clientlib-forum/public/images/Harmony/60.png)![](https://consumer.huawei.com/etc/designs/huawei-cbg-site/clientlib-forum/public/images/Harmony/60.png)![](https://consumer.huawei.com/etc/designs/huawei-cbg-site/clientlib-forum/public/images/Harmony/60.png) View More 16/08/2024 00:44 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png) *![](https://assets-res-sg.c.huawei.com/operationcenter/huaweistore-app/my/asia_pacific/img/642552698478c9619e0f2c73.png)* Super Fans]() ### [Yvon Tan]() LV7 15\# ![](https://consumer.huawei.com/etc/designs/huawei-cbg-site/clientlib-forum/public/images/Harmony/1.png) View More 08/06/2024 19:10 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Lanoon94]() LV2 14\# Claim that I have to pay for the money for the first time I get paid for the money View More 05/06/2024 23:51 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [mcwrad]() LV1 13\# how can ı update my nova 9 software from (C432xxxxx) to (C636xxxxxx) View More 05/06/2024 10:07 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [richard-P40Pro]() LV3 12\# ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/4/16/b6d4f62c-8b5c-4bb0-8002-2449ab956cd3.jpeg?id=196517&site=my&imageId=196517) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/4/16/978a64a1-8c6d-408e-8d6e-f091e7c2c8ad.jpeg?id=196518&site=my&imageId=196518) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/4/16/12274b78-d9c1-43ff-b3cf-52bd6aeb7e9a.jpeg?id=196519&site=my&imageId=196519) Hi. I unable to sign-in my google account here. it stated my device is not supported. View More 16/04/2024 05:06 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [摱摱]() LV1 11\# Hi I am using matepad pro 11 2024 now and couldn't the microG apps in the AppGallery. How should I do right now and where can I find those apps? View More 16/03/2024 06:59 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Mdsohail4669]() LV2 10\# I'm using microg in P60 Pro it's works fine, but recently I buy mate x3 microg not working on this phone error is 1\. System spoofs signature, not tick. 2\. Play services (gms core) has not correct signature, not tick. 3\. Services framework (gsf) installed, not tick.. ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/3/7/20bb234e-93d6-4819-aa70-d003ad6295a1.jpg?imageId=195578) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/3/7/a4710cdf-8d24-4a32-bd9e-05bc8e9b11b0.jpg?imageId=195579) View More 07/03/2024 05:03 [*Report*]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Violeto Wen]()@[Mdsohail4669]() Are you downloading microG Services from AppGallery in Mate X3 device? It seems like different version with mine. Mine is version 0.3.0.233517-lh View More 08/03/2024 06:15 [Report]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Mdsohail4669]()@[Violeto Wen]() This version (233517-Ih) is working well in your device??? View More 10/03/2024 14:54 [Report]() [*0*]() [reply]() [Cancel]() [Submit]() [![](https://consumer.huawei.com/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-v3/images/hw-logo1-80.png)]() ### [Violeto Wen]()@[Mdsohail4669]() Yes, of course. May I know your Mate X3 full software version? View More 12/03/2024 04:41 [Report]() [*0*]() [reply]() [Cancel]() [Submit]() [View all replies]() Show 0 of 19 items [Load More]() loading [Submit]() [34]() [21]("Like") [Share]("Share") [19]("Collect") - [34]() - [21]() - [Share]() - [More]() ## [Cancel]() Enter Comment
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Readable Markdown
***1\. What is microG-hw?*** microG-hw is an App from 3rd Party Provider. It’s is the upgrade version of microG-lh to help you on running Google Apps on Huawei Device. ***2\. What is new feature of MicroG-hw compared with microG-lh?*** There are multiple enhanced features which are available on this new MicroG such as: i) WhatsApp features (Fixed the issue where the thumbnail did not display correctly when sharing real-time location) ii) Google Maps features (Installed version 11.121.0102, added landscape navigation feature; the notification bar will prompt users to update Google Play services) ​iii) Grindr features (Fixed the issue of being unable to log in and register with a Google account) iv) Strava:Run, Bike, Hike features (Fixed the issue of being unable to subscribe to premium features; free features are functioning normally) v)Temple Run 2 (Fixed the app crashing issue after logging with a Google account) vi)Subway Surfers (Fixed the issue of being unable to log in with a Google account) vii)Among Us(Fixed the issue of being unable to log in with a Google account) viii)Pinterest(Fixed the issue of being unable to log in with a Google account) ***3\. How to upgrade microG-lh version to microG-hw version?*** **Step 1: Check the Device Support List** Device is running EMUI/ HarmonyOS version supported microG-hw version, or later version **Step 2: Install Google Apps – Follow the steps below:** For new devices, download and install MicroG components for top apps (e.g., WhatsApp, YouTube) For existing devices, search "microG" in AppGallery and download the relevant components to install the MicroG ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/d1aecdb7-a689-4997-88e7-0bd683ca725a_s.jpg) **4\. Any specific Huawei Device Model support?** Only the following models currently support MicroG-hw version: Mate 40 Pro, Mate Xs2, Mate 50, Mate 50 Pro, Mate X3, P40, P50, P50 Pro, P50 Pocket, P60 Pro, Nova 7, Nova 9 SE, Nova 9, Nova 10 SE, Nova 10, Nova 10 Pro, Nova 11i, Nova 11, Nova 11 Pro, Nova Y90, Y72, Y91, Y70, Y61, MatePad 11, Matepad Pro 12.6, Matepad Pro 11 LTE, Matepad Pro 11 Wi-Fi, Matepad SE 10.4 LTE, Matepad SE 10.4 Wifi, Matepad 11 2023, Matepad 11 2023 PaperMatte, Matepad Air, Matepad 11.5 LTE, Matepad 11.5 WIFI, and Matepad Pro 13.2. 【Phone】 ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/d1f9c18b-97d1-4256-9596-ce15ca6c86bb_s.jpg) 【Tablet】 ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/ec4c2e95-5896-4179-93a6-2e032dd01562_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/58a91650-e6ec-401c-a2bb-d839325a54e0_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/cbdc6346-e4b3-4861-9612-6fb3f98bbbb2_s.jpg) **5\. What are the conditions to use microG-hw?** There are four conditions for using microG-hw version on Huawei devices 1\) Currently only the following models are support the use of microG-hw**Nova 11 series, Matepad Air& Matepad 11.5, P60Pro\&MateX3, Mate50\&Nova10 series, Nova Y90/Y70, Nova 9/9SE, Nova 7i/7se/7, P50/P50Pro/P50pocket, P40/P40 Pro/P40 Pro plus, Mate 30 series, Mate40Pro, Mate Xs 2, nova 8i, Matepad 10.4/Matepad 11/Matepad Pro11/ Matepad SE, Matepad Pro 12.6 only.** 2\) Only the following version numbers (Soft version) support the use of microG-hwXX.X.X.XXX (**C636**XXXXXX) 3\) Make sure your EMUI version is the latest version: Settings \> System & Updated \> Software update \> CHECK FOR UPDATES. If it’s not the latest version, please update EMUI version accordingly. 4\) You should never install GMS such as "google mobile services", "Google Services Framework” before. If you had try to install GMS before, you have to uninstall these GMS. **Step to uninstall GMS: Open AppGallery \> Me \> Installation manager \> Installed \> search "google mobile services" 、"Google Services Framework” \> uninstall all related App \> reinstall microG Service and microG Companion.** **6\.When will I be able to experience microG-hw version on Huawei device?** You able to start experiencing microG-hw version on supported Huawei devices from 22th October 2024. This rollout will ensure that compatible devices can access the enhanced features provided by microG-hw version through AppGallery. Please refer to the latest supported device list as above. **7\.Can I upgrade to microG-hw version directly?** Yes, you can upgrade to microG-hw version directly from the Huawei AppGallery. Device is running EMUI / HarmonyOS version supported microG-hw version, or later version. Please refer to the latest supported device list above. 8\.**How to differentiate between the microG-lh and microG-hw version?** ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/7026f545-4e81-45be-a4f7-8c4c392aa54b_s.jpg) **9\. If my device is support microG-hw version, what should I do if my Google Apps suddenly appear or I can’t log into my account?** · Check if microG is installed – Ensure its installed and confirm whether it’s the microG version · Verify EMUI / HarmonyOS compatibility: If you have the microG-hw version, check if your EMUI or HarmonyOS version meets the required specifications **If EMUI cannot be updated to the required version, follow these steps:** I. Uninstall microG and download the microG-hw version from AppGallery II. Attempt to upgrade EMUI to a newer version that meets the requirements. If an upgrade isn’t possible, it's recommended to visit a Service Center for assistance. **10\. Why can’t I open Google Apps after installing microG-hw version? Some apps crash or I can’t log in to my account** To troubleshoot issues with Google apps after installing microG-lh version: I. Verify that all required settings and authorizations for microG-hw are correctly configured II. Check if your device meets the system requirements and has the correct software version ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/15c59b6f-4188-4305-bdf3-c17f1b089547_s.jpg) **III. Uninstall microG and download from AppGallery** ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/f1f03867-26ac-4b78-9011-33606a376758_s.jpg) Please download the microG-lh from AppGallery by searching for it via Petal Search. Click 'INSTALL' for both microG Service and microG Companion. **\*\*YouTube is example** **11\.Which Huawei tablets have had the landscape issue resolved?** The landscape issue has been fixed for the following Huawei tablets: MatePad 11.5 Wi-Fi, MatePad 11 2023, MatePad 11 2023 PaperMatte, and MatePad Air. ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/45de995a-2655-44f2-adb5-8d0742f814ca_s.jpg) ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/8/11ddbc69-5a53-41b7-ab4d-f9c01c77badb_s.jpg) **12\. Is there any relationship between microG-hw and Huawei?** Both versions of microG-hw are developed by third parties and offer similar functions, with no official connection to Huawei. microG-hw is an open-source replacement for Google Play Services, allowing Huawei devices to run apps that rely on Google services. It has been integrated into AppGallery to enable functionality for Google-dependent apps. **13\. Should I download microG first before I download Google App?** Yes, suggest you follow the sequence which Download and Installed microG on your Huawei Device first before you download the Google Applications. **14\. If I had already installed and used Google Apps on my phone before installed microG App, can I still use those Google Apps after installed microG-hw App?** Yes. You still can use those Google Apps. **15\. How to find microG App after installed it in my device** Go to Settings \> App & Services \> Apps \> Search “microG” **16\. Will microG always be available? Will it suddenly remove from AppGallery?** microG is an App from 3rd Party Provider, Huawei AppGallery will not remove this App, if it ensures security and compliance. **17\.How to Change Logged-In Accounts in microG-hw version?** To switch accounts in the microG app, simply follow these steps: I. Open Settings \> Apps & services \> Apps II. Search for microG Services III. Tap on microG Services \> Storage IV. Select Clear Data V. Go back and tap the icon in the top-right corner VI. Choose Accounts and log in with your new account **18\. Can I still use Gbox?** Yes, you may continue to use it. And we recommend you to download apps from AppGallery for better experience. **Click the link below to learn how to download apps on Huawei device in Malaysia** **​<https://consumer.huawei.com/my/community/details/topicId-164587/>** **If I need help, who should I look for?** For app-related questions, you can reach out to: I. Huawei Assistant: My HUAWEI \> Support \> Live chat II. Hotline: 1800 22 0086 (Mon to Fri, 9:00am - 6:00pm) III. Facebook Group: Huawei Facebook Fans Together MY <https://www.facebook.com/groups/648597983786365> ![](https://iforum-sg.c.huawei.com/dddd/my/images/2024/10/9/f75b3e76-fb72-4358-a70d-d2030f8c2830_s.jpg)
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