🕷️ Crawler Inspector

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Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 14 (from laksa073)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa014.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background\')), getAhrefsUnparsedNoserviceFromURL(\'https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background","crawl_time":1774394955,"first_indexed_time":1702992120,"http_code":200,"src_unparsed":"edu,fau!comsupport,\/kb\/articles\/zoom-features-adding-a-background s443","src_root_hash":"9772954853689317414","history_drop_reason":null,"meta_title":"Zoom Features: Adding a Background - Knowledgebase \/ Zoom - FAU College of Medicine Support Center","meta_descriptions":[],"attrs_boilerpipe_text":"Changing your Virtual Background image\nFAU Branded Backgrounds attached for download\nHow to enable Virtual Background\nThere are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level.\nNote\n: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect.\nAccount\nTo enable the Virtual Background feature for all users in the account:\nSign in to the Zoom web portal as an administrator with permission to edit account settings.\nIn the navigation menu, click\nAccount Management\nthen\nAccount Settings\n.\nIn the\nMeeting\ntab, navigate to the\nVirtual Background \noption (under the In Meeting (Advanced) section) and verify that the setting is enabled.\nNote\n: If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose\nTurn On\nto verify the change.\n(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click\nLock\nto confirm the setting.\n(Optional) Check\nAllow use of videos for virtual backgrounds\nthen\nSave\nto confirm the change, to grant your users access to video virtual backgrounds. \n(Optional) Check\nAllow users to upload custom backgrounds \nthen\nSave\nto confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded.\n(Optional) Click\nManage virtual background\nto upload default background images available for users.\nNote\n: Users must have client\/app version 5.1.1 or higher to see the background images you upload.\n(Optional) Check\nRequire users to always use virtual background\nthen\nSave\nto confirm the change.\n(Optional) Check\nReset virtual backgrounds to default for users after each meeting\nto reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting.\nUser\nTo enable the Virtual Background\n \nfeature for your own use:\nSign in to the Zoom web portal.\nIn the navigation menu, click\nSettings\n.\nIn the\nMeeting\ntab, navigate to the\nVirtual Background \noption (under the In Meeting (Advanced) section) and verify that the setting is enabled.\nNotes\n:\nIf the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose\nTurn On\nto verify the change.\nIf the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.\nHow to apply a Virtual Background\nChanging the Virtual Background on desktop\nWindows | macOS\nSign in to the\nZoom desktop client\n.\nClick your profile picture, then click\n \nSettings\n.\nSelect\n Backgrounds & Filters \n.\nNote\n: If you do not have the\nVirtual Background\ntab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again.\nCheck\nI have a green screen\nif you have a physical green screen set up. You can then click on your video to select the correct color for the green screen.\nClick on an image or video to select the desired virtual background.\n(Optional) Add your own image by clicking\n \nand choosing if you want to upload an image or a video.\nIf prompted, click\nDownload\nto download the package for virtual background without a green screen.\nNotes:\nTo disable Virtual Background, open the virtual background options again and choose the option\nNone\n.\nEnsure that you are using a solid background color when\nI have a green screen\nis checked. \nAfter you select an option, that virtual background will be used for your future meetings.\nFor more information about the\nBlur\noption, please refer to the\nBlurred background article\n.\nIf your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting.\nTroubleshooting Virtual Background issues\nIf you are experiencing issues with Virtual Background, try the following troubleshooting tips:\nIf you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again.\nManually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have\nI have a green screen\nselected.\nClick the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone. \nEnsure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal.\nEnsure that your green screen color does not match your shirt, hair, or eye color.\nBlack bars on the sides of your video when virtual background is enabled? Ensure that HD video is\nenabled in your Video settings\n. \nIf you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates.\nAttachments\nfau-background-banyan-tree.jpg\n(495.45 KB)\nfau-background-breezeway.jpg\n(300.15 KB)\nfau-background-logo.jpg\n(154.60 KB)\nfau-background-night.jpg\n(257.85 KB)\nfau-background-palm-trees.jpg\n(52.80 KB)\nfau-background-red-blue.jpg\n(16.69 KB)","attrs_markdown":"[Skip to main content](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background#main)\n\n[![FAU College of Medicine Support Center](https:\/\/comsupport.fau.edu\/file.php\/12646HQDXYXNYJD12645778714231\/65ca82c7c40c2_charles-schmidt-logo-long.jpg?access_token=tcfiox-twktztirpt-ec3e2cf2fdced37f3d94651e8af6ea592221bda2)](http:\/\/fau.edu\/medicine)   [FAU College of Medicine Support Center](https:\/\/comsupport.fau.edu\/)\n\n[![FAU College of Medicine Support Center](https:\/\/comsupport.fau.edu\/file.php\/12646HQDXYXNYJD12645778714231\/65ca82c7c40c2_charles-schmidt-logo-long.jpg?access_token=tcfiov-hsaouwehnk-90c1a9fc8816e07244f838260077f47642d2c573)](http:\/\/fau.edu\/medicine)\n\n[Contact Us](https:\/\/comsupport.fau.edu\/new-ticket)\n\n[Log in]()\n\nNew to FAU College of Medicine Support Center? [Register for an account](https:\/\/comsupport.fau.edu\/register)\n\n1. [Help Center](https:\/\/comsupport.fau.edu\/)\n2. [Knowledgebase](https:\/\/comsupport.fau.edu\/kb)\n3. [Zoom](https:\/\/comsupport.fau.edu\/kb\/zoom)\n4. [Zoom Features: Adding a Background](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)\n\n# Zoom Features: Adding a Background - Knowledgebase \/ Zoom - FAU College of Medicine Support Center\nSubscribe\n\n[This Article](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)   [Category](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)   [Knowledgebase](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)\n\n×\n\n- [Print]()\n- [Download PDF](https:\/\/comsupport.fau.edu\/kb\/articles\/pdf\/zoom-features-adding-a-background)\n\n×\n\nCopy to Clipboard\n\n![](https:\/\/comsupport.fau.edu\/dyn-assets\/pub\/build\/DeskPRO\/Bundle\/PortalBundle\/portal-style\/img\/page-icons\/knowledgebase.svg?v=1772528489)\n\n# Zoom Features: Adding a Background\n\nAuthors list\n\n- Last updated: **Jun 14, 2024** by **Luis Norda**\n\n# Changing your Virtual Background image\nFAU Branded Backgrounds attached for download\n\n## How to enable Virtual Background\nThere are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level.\n\n**Note**: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect.\n\n### Account\nTo enable the Virtual Background feature for all users in the account:\n\n1. Sign in to the Zoom web portal as an administrator with permission to edit account settings.\n2. In the navigation menu, click **Account Management** then **Account Settings**.\n3. In the **Meeting** tab, navigate to the **Virtual Background** option (under the In Meeting (Advanced) section) and verify that the setting is enabled.  \n   **Note**: If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose **Turn On** to verify the change.\n4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click **Lock** to confirm the setting.\n5. (Optional) Check **Allow use of videos for virtual backgrounds** then **Save** to confirm the change, to grant your users access to video virtual backgrounds.\n6. (Optional) Check **Allow users to upload custom backgrounds** then **Save** to confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded.\n7. (Optional) Click **Manage virtual background** to upload default background images available for users.  \n   **Note**: Users must have client\/app version 5.1.1 or higher to see the background images you upload.\n8. (Optional) Check **[Require users to always use virtual background](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360060172092)** then **Save** to confirm the change.\n9. (Optional) Check **Reset virtual backgrounds to default for users after each meeting** to reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting.\n### User\nTo enable the Virtual Backgroundfeature for your own use:\n\n1. Sign in to the Zoom web portal.\n2. In the navigation menu, click **Settings**.\n3. In the **Meeting** tab, navigate to the **Virtual Background** option (under the In Meeting (Advanced) section) and verify that the setting is enabled.  \n   **Notes**:\n   - If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose **Turn On** to verify the change.\n   - If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.\n##\n## How to apply a Virtual Background\n### Changing the Virtual Background on desktop\n#### [Windows \\| macOS](https:\/\/support.zoom.us\/hc\/en-us\/articles\/210707503-Changing-your-Virtual-Background-image#collapseMacPC)\n1. Sign in to the [Zoom desktop client](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360032812931).\n2. Click your profile picture, then click ![](https:\/\/comsupport.fau.edu\/file.php\/10782DPGXTHMXJK10781081128F0A\/1685972023291.png) **Settings**.  \n   ![](https:\/\/comsupport.fau.edu\/file.php\/10782XMNAPXXRJR10781092C1F3CD\/1685972024463.png)\n3. Select **Backgrounds & Filters** ![](https:\/\/comsupport.fau.edu\/file.php\/10782DXNPPSPGGY1078108861E235\/1685972023994.png).**Note**: If you do not have the **Virtual Background** tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again.\n4. Check **I have a green screen** if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen.\n5. Click on an image or video to select the desired virtual background.\n6. (Optional) Add your own image by clicking ![](https:\/\/comsupport.fau.edu\/file.php\/10782WSRSKQXXTN107810879E7926\/1685972023926.png)and choosing if you want to upload an image or a video. ![](https:\/\/comsupport.fau.edu\/file.php\/10782RNXDSMCNCX10781090827F45\/1685972024294.png)If prompted, click **Download** to download the package for virtual background without a green screen.  \n   ![](https:\/\/comsupport.fau.edu\/file.php\/10782MNGRZBPCSY10781089C167AC\/1685972024059.png)\n\n**Notes:**\n\n- To disable Virtual Background, open the virtual background options again and choose the option **None**.\n- Ensure that you are using a solid background color when **I have a green screen** is checked.\n- After you select an option, that virtual background will be used for your future meetings.\n- For more information about the **Blur** option, please refer to the [Blurred background article](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360061468611).\n- If your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting.\n## Troubleshooting Virtual Background issues\nIf you are experiencing issues with Virtual Background, try the following troubleshooting tips:\n\n- If you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again.\n- Manually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have **I have a green screen** selected.  \n  ![](https:\/\/comsupport.fau.edu\/file.php\/10782RPWKZJQJZA1078109139FA44\/1685972024393.png)Click the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone.\n- Ensure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal.\n- Ensure that your green screen color does not match your shirt, hair, or eye color.\n- Black bars on the sides of your video when virtual background is enabled? Ensure that HD video is [enabled in your Video settings](https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362623).\n- If you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates.\n\n#### Attachments\n- [fau-background-banyan-tree.jpg (495.45 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/099c62bc-434f-4abe-8e39-7d9fb63d02c9?dl=)\n- [fau-background-breezeway.jpg (300.15 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/a0ac10f2-1d4f-4837-8729-6f6e8ab59cf9?dl=)\n- [fau-background-logo.jpg (154.60 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/26f39421-a4aa-42c8-88a1-d4a3de1b100c?dl=)\n- [fau-background-night.jpg (257.85 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/69acbaf1-943f-4f21-ab5e-ffa0682e63c5?dl=)\n- [fau-background-palm-trees.jpg (52.80 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/db71649d-c237-48ed-8edd-c9a277fe2405?dl=)\n- [fau-background-red-blue.jpg (16.69 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/39d09a88-e706-4203-a19c-a57229d599b0?dl=)\n\nSubscribe\n\n[This Article](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)   [Category](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)   [Knowledgebase](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background)\n\n## Labels\n[Zoom](https:\/\/comsupport.fau.edu\/search\/labels\/all\/Zoom)\n\nAuthor\n\nAnkit Shah\n\nCreation date\n\nJun 5, 2023\n\nLast update\n\nJun 14, 2024\n\nPublish date\n\nJun 5, 2023\n\nPowered by [![Deskpro](data:image\/svg+xml;base64,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Changing your Virtual Background image\nFAU Branded Backgrounds attached for download\n\n## How to enable Virtual Background\nThere are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level.\n\n**Note**: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect.\n\n### Account\nTo enable the Virtual Background feature for all users in the account:\n\n1. Sign in to the Zoom web portal as an administrator with permission to edit account settings.\n2. In the navigation menu, click **Account Management** then **Account Settings**.\n3. In the **Meeting** tab, navigate to the **Virtual Background** option (under the In Meeting (Advanced) section) and verify that the setting is enabled.  \n   **Note**: If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose **Turn On** to verify the change.\n4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click **Lock** to confirm the setting.\n5. (Optional) Check **Allow use of videos for virtual backgrounds** then **Save** to confirm the change, to grant your users access to video virtual backgrounds.\n6. (Optional) Check **Allow users to upload custom backgrounds** then **Save** to confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded.\n7. (Optional) Click **Manage virtual background** to upload default background images available for users.  \n   **Note**: Users must have client\/app version 5.1.1 or higher to see the background images you upload.\n8. (Optional) Check **[Require users to always use virtual background](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360060172092)** then **Save** to confirm the change.\n9. (Optional) Check **Reset virtual backgrounds to default for users after each meeting** to reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting.\n### User\nTo enable the Virtual Backgroundfeature for your own use:\n\n1. Sign in to the Zoom web portal.\n2. In the navigation menu, click **Settings**.\n3. In the **Meeting** tab, navigate to the **Virtual Background** option (under the In Meeting (Advanced) section) and verify that the setting is enabled.  \n   **Notes**:\n   - If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose **Turn On** to verify the change.\n   - If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.\n## How to apply a Virtual Background\n### Changing the Virtual Background on desktop\n#### [Windows \\| macOS](https:\/\/support.zoom.us\/hc\/en-us\/articles\/210707503-Changing-your-Virtual-Background-image#collapseMacPC)\n1. Sign in to the [Zoom desktop client](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360032812931).\n2. Click your profile picture, then click ![](https:\/\/comsupport.fau.edu\/file.php\/10782DPGXTHMXJK10781081128F0A\/1685972023291.png) **Settings**.  \n   ![](https:\/\/comsupport.fau.edu\/file.php\/10782XMNAPXXRJR10781092C1F3CD\/1685972024463.png)\n3. Select **Backgrounds & Filters** ![](https:\/\/comsupport.fau.edu\/file.php\/10782DXNPPSPGGY1078108861E235\/1685972023994.png).**Note**: If you do not have the **Virtual Background** tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again.\n4. Check **I have a green screen** if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen.\n5. Click on an image or video to select the desired virtual background.\n6. (Optional) Add your own image by clicking ![](https:\/\/comsupport.fau.edu\/file.php\/10782WSRSKQXXTN107810879E7926\/1685972023926.png)and choosing if you want to upload an image or a video. ![](https:\/\/comsupport.fau.edu\/file.php\/10782RNXDSMCNCX10781090827F45\/1685972024294.png)If prompted, click **Download** to download the package for virtual background without a green screen.  \n   ![](https:\/\/comsupport.fau.edu\/file.php\/10782MNGRZBPCSY10781089C167AC\/1685972024059.png)\n\n**Notes:**\n\n- To disable Virtual Background, open the virtual background options again and choose the option **None**.\n- Ensure that you are using a solid background color when **I have a green screen** is checked.\n- After you select an option, that virtual background will be used for your future meetings.\n- For more information about the **Blur** option, please refer to the [Blurred background article](https:\/\/support.zoom.us\/hc\/en-us\/articles\/360061468611).\n- If your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting.\n## Troubleshooting Virtual Background issues\nIf you are experiencing issues with Virtual Background, try the following troubleshooting tips:\n\n- If you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again.\n- Manually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have **I have a green screen** selected.  \n  ![](https:\/\/comsupport.fau.edu\/file.php\/10782RPWKZJQJZA1078109139FA44\/1685972024393.png)Click the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone.\n- Ensure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal.\n- Ensure that your green screen color does not match your shirt, hair, or eye color.\n- Black bars on the sides of your video when virtual background is enabled? Ensure that HD video is [enabled in your Video settings](https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362623).\n- If you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates.\n\n#### Attachments\n- [fau-background-banyan-tree.jpg (495.45 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/099c62bc-434f-4abe-8e39-7d9fb63d02c9?dl=)\n- [fau-background-breezeway.jpg (300.15 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/a0ac10f2-1d4f-4837-8729-6f6e8ab59cf9?dl=)\n- [fau-background-logo.jpg (154.60 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/26f39421-a4aa-42c8-88a1-d4a3de1b100c?dl=)\n- [fau-background-night.jpg (257.85 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/69acbaf1-943f-4f21-ab5e-ffa0682e63c5?dl=)\n- [fau-background-palm-trees.jpg (52.80 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/db71649d-c237-48ed-8edd-c9a277fe2405?dl=)\n- [fau-background-red-blue.jpg (16.69 KB)](https:\/\/comsupport.fau.edu\/kb\/articles\/zoom-features-adding-a-background\/attachment\/39d09a88-e706-4203-a19c-a57229d599b0?dl=)","meta_canonical":null}

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URL	https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background
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Meta Title	Zoom Features: Adding a Background - Knowledgebase / Zoom - FAU College of Medicine Support Center
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Boilerpipe Text	Changing your Virtual Background image FAU Branded Backgrounds attached for download How to enable Virtual Background There are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level. Note : Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect. Account To enable the Virtual Background feature for all users in the account: Sign in to the Zoom web portal as an administrator with permission to edit account settings. In the navigation menu, click Account Management then Account Settings . In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Note : If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting. (Optional) Check Allow use of videos for virtual backgrounds then Save to confirm the change, to grant your users access to video virtual backgrounds. (Optional) Check Allow users to upload custom backgrounds then Save to confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded. (Optional) Click Manage virtual background to upload default background images available for users. Note : Users must have client/app version 5.1.1 or higher to see the background images you upload. (Optional) Check Require users to always use virtual background then Save to confirm the change. (Optional) Check Reset virtual backgrounds to default for users after each meeting to reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting. User To enable the Virtual Background feature for your own use: Sign in to the Zoom web portal. In the navigation menu, click Settings . In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Notes : If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator. How to apply a Virtual Background Changing the Virtual Background on desktop Windows \| macOS Sign in to the Zoom desktop client . Click your profile picture, then click Settings . Select Backgrounds & Filters . Note : If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again. Check I have a green screen if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen. Click on an image or video to select the desired virtual background. (Optional) Add your own image by clicking and choosing if you want to upload an image or a video. If prompted, click Download to download the package for virtual background without a green screen. Notes: To disable Virtual Background, open the virtual background options again and choose the option None . Ensure that you are using a solid background color when I have a green screen is checked. After you select an option, that virtual background will be used for your future meetings. For more information about the Blur option, please refer to the Blurred background article . If your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting. Troubleshooting Virtual Background issues If you are experiencing issues with Virtual Background, try the following troubleshooting tips: If you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again. Manually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have I have a green screen selected. Click the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone. Ensure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal. Ensure that your green screen color does not match your shirt, hair, or eye color. Black bars on the sides of your video when virtual background is enabled? Ensure that HD video is enabled in your Video settings . If you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates. Attachments fau-background-banyan-tree.jpg (495.45 KB) fau-background-breezeway.jpg (300.15 KB) fau-background-logo.jpg (154.60 KB) fau-background-night.jpg (257.85 KB) fau-background-palm-trees.jpg (52.80 KB) fau-background-red-blue.jpg (16.69 KB)
Markdown	[Skip to main content](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background#main) [![FAU College of Medicine Support Center](https://comsupport.fau.edu/file.php/12646HQDXYXNYJD12645778714231/65ca82c7c40c2_charles-schmidt-logo-long.jpg?access_token=tcfiox-twktztirpt-ec3e2cf2fdced37f3d94651e8af6ea592221bda2)](http://fau.edu/medicine) [FAU College of Medicine Support Center](https://comsupport.fau.edu/) [![FAU College of Medicine Support Center](https://comsupport.fau.edu/file.php/12646HQDXYXNYJD12645778714231/65ca82c7c40c2_charles-schmidt-logo-long.jpg?access_token=tcfiov-hsaouwehnk-90c1a9fc8816e07244f838260077f47642d2c573)](http://fau.edu/medicine) [Contact Us](https://comsupport.fau.edu/new-ticket) [Log in]() New to FAU College of Medicine Support Center? [Register for an account](https://comsupport.fau.edu/register) 1. [Help Center](https://comsupport.fau.edu/) 2. [Knowledgebase](https://comsupport.fau.edu/kb) 3. 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[Zoom Features: Adding a Background](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) # Zoom Features: Adding a Background - Knowledgebase / Zoom - FAU College of Medicine Support Center Subscribe [This Article](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) [Category](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) [Knowledgebase](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) × - [Print]() - [Download PDF](https://comsupport.fau.edu/kb/articles/pdf/zoom-features-adding-a-background) × Copy to Clipboard ![](https://comsupport.fau.edu/dyn-assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/img/page-icons/knowledgebase.svg?v=1772528489) # Zoom Features: Adding a Background Authors list - Last updated: Jun 14, 2024 by Luis Norda # Changing your Virtual Background image FAU Branded Backgrounds attached for download ## How to enable Virtual Background There are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level. Note: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect. ### Account To enable the Virtual Background feature for all users in the account: 1. Sign in to the Zoom web portal as an administrator with permission to edit account settings. 2. In the navigation menu, click Account Management then Account Settings. 3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Note: If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. 4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting. 5. (Optional) Check Allow use of videos for virtual backgrounds then Save to confirm the change, to grant your users access to video virtual backgrounds. 6. (Optional) Check Allow users to upload custom backgrounds then Save to confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded. 7. (Optional) Click Manage virtual background to upload default background images available for users. Note: Users must have client/app version 5.1.1 or higher to see the background images you upload. 8. (Optional) Check [Require users to always use virtual background](https://support.zoom.us/hc/en-us/articles/360060172092) then Save to confirm the change. 9. (Optional) Check Reset virtual backgrounds to default for users after each meeting to reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting. ### User To enable the Virtual Backgroundfeature for your own use: 1. Sign in to the Zoom web portal. 2. In the navigation menu, click Settings. 3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Notes: - If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. - If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator. ## ## How to apply a Virtual Background ### Changing the Virtual Background on desktop #### [Windows \\| macOS](https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image#collapseMacPC) 1. Sign in to the [Zoom desktop client](https://support.zoom.us/hc/en-us/articles/360032812931). 2. Click your profile picture, then click ![](https://comsupport.fau.edu/file.php/10782DPGXTHMXJK10781081128F0A/1685972023291.png) Settings. ![](https://comsupport.fau.edu/file.php/10782XMNAPXXRJR10781092C1F3CD/1685972024463.png) 3. Select Backgrounds & Filters ![](https://comsupport.fau.edu/file.php/10782DXNPPSPGGY1078108861E235/1685972023994.png).Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again. 4. Check I have a green screen if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen. 5. Click on an image or video to select the desired virtual background. 6. (Optional) Add your own image by clicking ![](https://comsupport.fau.edu/file.php/10782WSRSKQXXTN107810879E7926/1685972023926.png)and choosing if you want to upload an image or a video. ![](https://comsupport.fau.edu/file.php/10782RNXDSMCNCX10781090827F45/1685972024294.png)If prompted, click Download to download the package for virtual background without a green screen. ![](https://comsupport.fau.edu/file.php/10782MNGRZBPCSY10781089C167AC/1685972024059.png) Notes: - To disable Virtual Background, open the virtual background options again and choose the option None. - Ensure that you are using a solid background color when I have a green screen is checked. - After you select an option, that virtual background will be used for your future meetings. - For more information about the Blur option, please refer to the [Blurred background article](https://support.zoom.us/hc/en-us/articles/360061468611). - If your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting. ## Troubleshooting Virtual Background issues If you are experiencing issues with Virtual Background, try the following troubleshooting tips: - If you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again. - Manually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have I have a green screen selected. ![](https://comsupport.fau.edu/file.php/10782RPWKZJQJZA1078109139FA44/1685972024393.png)Click the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone. - Ensure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal. - Ensure that your green screen color does not match your shirt, hair, or eye color. - Black bars on the sides of your video when virtual background is enabled? Ensure that HD video is [enabled in your Video settings](https://support.zoom.us/hc/en-us/articles/201362623). - If you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates. #### Attachments - [fau-background-banyan-tree.jpg (495.45 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/099c62bc-434f-4abe-8e39-7d9fb63d02c9?dl=) - [fau-background-breezeway.jpg (300.15 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/a0ac10f2-1d4f-4837-8729-6f6e8ab59cf9?dl=) - [fau-background-logo.jpg (154.60 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/26f39421-a4aa-42c8-88a1-d4a3de1b100c?dl=) - [fau-background-night.jpg (257.85 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/69acbaf1-943f-4f21-ab5e-ffa0682e63c5?dl=) - [fau-background-palm-trees.jpg (52.80 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/db71649d-c237-48ed-8edd-c9a277fe2405?dl=) - [fau-background-red-blue.jpg (16.69 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/39d09a88-e706-4203-a19c-a57229d599b0?dl=) Subscribe [This Article](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) [Category](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) [Knowledgebase](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background) ## Labels [Zoom](https://comsupport.fau.edu/search/labels/all/Zoom) Author Ankit Shah Creation date Jun 5, 2023 Last update Jun 14, 2024 Publish date Jun 5, 2023 Powered by 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Readable Markdown	## Changing your Virtual Background image FAU Branded Backgrounds attached for download ## How to enable Virtual Background There are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level. Note: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect. ### Account To enable the Virtual Background feature for all users in the account: 1. Sign in to the Zoom web portal as an administrator with permission to edit account settings. 2. In the navigation menu, click Account Management then Account Settings. 3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Note: If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. 4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting. 5. (Optional) Check Allow use of videos for virtual backgrounds then Save to confirm the change, to grant your users access to video virtual backgrounds. 6. (Optional) Check Allow users to upload custom backgrounds then Save to confirm the change, to grant your users access to upload their own virtual backgrounds in addition to the backgrounds currently uploaded. 7. (Optional) Click Manage virtual background to upload default background images available for users. Note: Users must have client/app version 5.1.1 or higher to see the background images you upload. 8. (Optional) Check [Require users to always use virtual background](https://support.zoom.us/hc/en-us/articles/360060172092) then Save to confirm the change. 9. (Optional) Check Reset virtual backgrounds to default for users after each meeting to reset any virtual background, selected by the admin, for users after any Zoom meeting. When a user changes their pre-approved virtual background for a specific meeting, their background will automatically reset back to the default after the meeting. ### User To enable the Virtual Backgroundfeature for your own use: 1. Sign in to the Zoom web portal. 2. In the navigation menu, click Settings. 3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled. Notes: - If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change. - If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator. ## How to apply a Virtual Background ### Changing the Virtual Background on desktop #### [Windows \\| macOS](https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image#collapseMacPC) 1. Sign in to the [Zoom desktop client](https://support.zoom.us/hc/en-us/articles/360032812931). 2. Click your profile picture, then click ![](https://comsupport.fau.edu/file.php/10782DPGXTHMXJK10781081128F0A/1685972023291.png) Settings. ![](https://comsupport.fau.edu/file.php/10782XMNAPXXRJR10781092C1F3CD/1685972024463.png) 3. Select Backgrounds & Filters ![](https://comsupport.fau.edu/file.php/10782DXNPPSPGGY1078108861E235/1685972023994.png).Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again. 4. Check I have a green screen if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen. 5. Click on an image or video to select the desired virtual background. 6. (Optional) Add your own image by clicking ![](https://comsupport.fau.edu/file.php/10782WSRSKQXXTN107810879E7926/1685972023926.png)and choosing if you want to upload an image or a video. ![](https://comsupport.fau.edu/file.php/10782RNXDSMCNCX10781090827F45/1685972024294.png)If prompted, click Download to download the package for virtual background without a green screen. ![](https://comsupport.fau.edu/file.php/10782MNGRZBPCSY10781089C167AC/1685972024059.png) Notes: - To disable Virtual Background, open the virtual background options again and choose the option None. - Ensure that you are using a solid background color when I have a green screen is checked. - After you select an option, that virtual background will be used for your future meetings. - For more information about the Blur option, please refer to the [Blurred background article](https://support.zoom.us/hc/en-us/articles/360061468611). - If your account admin set a default virtual background, they can also enabled it to reset back to the default if you changed your virtual background during a meeting. ## Troubleshooting Virtual Background issues If you are experiencing issues with Virtual Background, try the following troubleshooting tips: - If you do not have the Virtual Background tab in your desktop client settings after enabling it, sign out of the client, sign back in again, and check the settings again. - Manually pick the background color to ensure the correct color is selected. This option is only available after you click an image and have I have a green screen selected. ![](https://comsupport.fau.edu/file.php/10782RPWKZJQJZA1078109139FA44/1685972024393.png)Click the color selector box and the virtual background will disappear temporarily, so that you can click on the color in your background that you want to replace with the virtual background. Zoom will automatically make a best guess as to which color should be replaced, but sometimes there are too many choices to accurately guess the correct one. This is why sometimes the virtual background will cover some of your face, as the color it selected was too close to your own skin tone. - Ensure that the background is a solid color with minimal shadows. Also, ensure the background is uniform in lighting. A 3-point lighting setup is ideal. - Ensure that your green screen color does not match your shirt, hair, or eye color. - Black bars on the sides of your video when virtual background is enabled? Ensure that HD video is [enabled in your Video settings](https://support.zoom.us/hc/en-us/articles/201362623). - If you are using VDI, some plugins do not support virtual backgrounds and less powerful thin client machines may also be unable to support the feature. Support for additional VDI platforms is in development and customers should check with their sales representative for updates. #### Attachments - [fau-background-banyan-tree.jpg (495.45 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/099c62bc-434f-4abe-8e39-7d9fb63d02c9?dl=) - [fau-background-breezeway.jpg (300.15 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/a0ac10f2-1d4f-4837-8729-6f6e8ab59cf9?dl=) - [fau-background-logo.jpg (154.60 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/26f39421-a4aa-42c8-88a1-d4a3de1b100c?dl=) - [fau-background-night.jpg (257.85 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/69acbaf1-943f-4f21-ab5e-ffa0682e63c5?dl=) - [fau-background-palm-trees.jpg (52.80 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/db71649d-c237-48ed-8edd-c9a277fe2405?dl=) - [fau-background-red-blue.jpg (16.69 KB)](https://comsupport.fau.edu/kb/articles/zoom-features-adding-a-background/attachment/39d09a88-e706-4203-a19c-a57229d599b0?dl=)
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Unparsed URL	edu,fau!comsupport,/kb/articles/zoom-features-adding-a-background s443