🕷️ Crawler Inspector

[Skip to main content](https://cca.hawaii.gov/rico/lemon-law/#main-content) Now Live: DCCA’s Centralized Call Center. Call 1-844-808-DCCA (3222): one number for streamlined support and improved service Close alert [](https://cca.hawaii.gov/) - [File a complaint](https://cca.hawaii.gov/file-a-complaint/) - [Resources](https://cca.hawaii.gov/resources/) - [Jobs Opportunities](https://cca.hawaii.gov/home/jobs/) Menu Close ## Menu - [File a complaint](https://cca.hawaii.gov/file-a-complaint/) - [Resources](https://cca.hawaii.gov/resources/) - [Jobs Opportunities](https://cca.hawaii.gov/home/jobs/) - [Service Highlights]() - [File an Annual Report](https://hbe.ehawaii.gov/annuals/#/) - [Business Search & Documents](https://cca.hawaii.gov/business-check/) - [Verify a Professional](https://mypvl.dcca.hawaii.gov/public-license-search/) - [Consumer Scam Alerts](https://cca.hawaii.gov/ocp/scams/) - [Certificate of Good Standing](https://hbe.ehawaii.gov/documents/search.html?mobile=N&site_preference=normal) - [Renew license](https://mypvl.dcca.hawaii.gov/) - [Consumers and Public]() - [Utility and Cable Issues](https://cca.hawaii.gov/file-a-complaint/) - [Hire a Licensed Contractor](https://cca.hawaii.gov/pvl/hire-a-licensed-contractor/) - [Business Check](https://cca.hawaii.gov/business-check/) - [Lemon Law](https://cca.hawaii.gov/rico/lemon-law/) - [Landlord-Tenant Information](https://cca.hawaii.gov/landlord-tenant-information-center/) - [Consumer Notices](https://cca.hawaii.gov/ocp/notices/) - [Businesses and Professionals]() - [Start a Business](https://cca.hawaii.gov/bac/steps-to-starting-a-business/) - [Manage Compliance](https://vendors.ehawaii.gov/hce/) - [Regulated Industries](https://cca.hawaii.gov/rico/the-regulated-industries/) - [Institutions](https://cca.hawaii.gov/dfi/learn-more-about-banks/) - [My PVL Portal](https://mypvl.dcca.hawaii.gov/) - [Resources]() - [Foreclosure Information Center](https://cca.hawaii.gov/hfic/) - [Financial Education Resources](https://cca.hawaii.gov/dfi/learn-about-your-money/) - [Consumer Insurance Info](https://cca.hawaii.gov/ins/insurance-division-consumer-resources/) - [BREG Annual Reports Filing](https://hbe.ehawaii.gov/annuals/) - [Business Registration Forms](https://cca.hawaii.gov/breg/registration/) - [Business Data List Builder](https://portal.ehawaii.gov/home/online-services/business-data-list-builder/) [About Us](https://cca.hawaii.gov/about/) [Contact Us](https://cca.hawaii.gov/contact-us/) ## Service Highlights  ### File an Annual Report Submit annual reports for active business entities online [File Report](https://hbe.ehawaii.gov/annuals/#/)  ### Business Search & Documents Look up businesses and purchase official registration documents [Start Search](https://cca.hawaii.gov/business-check/)  ### Verify a Professional Confirm the active status and standing of any professional license [Check a License](https://mypvl.dcca.hawaii.gov/public-license-search/)  ### Consumer Scam Alerts Stay ahead of fraud with timely warnings and safety tips [See Alerts](https://cca.hawaii.gov/ocp/scams/)  ### Certificate of Good Standing Purchase official proof of business registration and compliance [Order Now](https://hbe.ehawaii.gov/documents/search.html?mobile=N&site_preference=normal)  ### Renew license Keep credentials active by paying renewal fees online [Renew Now](https://mypvl.dcca.hawaii.gov/) ## Consumers and Public  ### Utility and Cable Issues Resolve disputes with utility providers and cable franchises [Get Utility Help](https://cca.hawaii.gov/file-a-complaint/)  ### Hire a Licensed Contractor Tips and tools to verify a contractor or professional license online [Get Hiring Tips](https://cca.hawaii.gov/pvl/hire-a-licensed-contractor/)  ### Business Check Research tools to verify businesses and their complaint history [View Tools and Resources](https://cca.hawaii.gov/business-check/)  ### Lemon Law Is your new motor vehicle suffering from repeated problems, and is it under the manufacturers warranty? [See if You Qualify](https://cca.hawaii.gov/rico/lemon-law/)  ### Landlord-Tenant Information Consult the official handbook on renter and landlord rights [View Handbook](https://cca.hawaii.gov/landlord-tenant-information-center/)  ### Consumer Notices Latest warnings on local scams and data security breaches [See All Alerts](https://cca.hawaii.gov/ocp/notices/) ## Businesses and Professionals  ### Start a Business Register entities, reserve trade names, and apply for licenses [Get Started](https://cca.hawaii.gov/bac/steps-to-starting-a-business/)  ### Manage Compliance Submit annual reports and verify continuing education status [Manage Compliance Online](https://vendors.ehawaii.gov/hce/)  ### Regulated Industries Is your current occupation in a regulated industry? [View Regulated Industries](https://cca.hawaii.gov/rico/the-regulated-industries/)  ### Institutions Compliance mandates for regulated financial institutions [View Institution Resources](https://cca.hawaii.gov/dfi/learn-more-about-banks/)  ### My PVL Portal Renew licenses and update personal records via online portal [Go to My PVL](https://mypvl.dcca.hawaii.gov/) ## Resources  ### Foreclosure Information Center Prevent foreclosure and understand assistance options [Review Options](https://cca.hawaii.gov/hfic/)  ### Financial Education Resources Make informed decisions on banking and personal finance [View Resources](https://cca.hawaii.gov/dfi/learn-about-your-money/)  ### Consumer Insurance Info Clarify policy details, claims processes, and your rights [Know Your Rights](https://cca.hawaii.gov/ins/insurance-division-consumer-resources/)  ### BREG Annual Reports Filing File your annual business report online [File Report](https://hbe.ehawaii.gov/annuals/)  ### Business Registration Forms Download forms and fee schedules for business registration [View All Forms](https://cca.hawaii.gov/breg/registration/)  ### Business Data List Builder Buy custom lists of local businesses and professionals [Create a Data List](https://portal.ehawaii.gov/home/online-services/business-data-list-builder/) RICO Division Menu - [RICO Home](https://cca.hawaii.gov/rico/) - [Consumers](https://cca.hawaii.gov/rico/lemon-law/) - [Check on an Industry Worker or Company](https://cca.hawaii.gov/rico/check/) - [File a tip or complaint?](https://cca.hawaii.gov/rico/file/) - [File a Tip or Compliant Online](https://cca.hawaii.gov/rico/file/) - [Manual-file option](https://cca.hawaii.gov/rico/file/manual-file-option/) - [Do I have a Lemon Vehicle?](https://cca.hawaii.gov/rico/lemon-law/) - [RICO & Other Education Materials and Resources](https://cca.hawaii.gov/rico/brochures) - [More Information about the Regulated Industries](https://cca.hawaii.gov/rico/the-regulated-industries/) - [Licensees](https://cca.hawaii.gov/rico/lemon-law/) - [Compliance Tips](https://cca.hawaii.gov/rico/licensees/) - [Spotlight](https://cca.hawaii.gov/rico/lemon-law/) - [FAQs](https://cca.hawaii.gov/rico/faqs/) - [Education Materials](https://cca.hawaii.gov/rico/brochures/) # Hawaii’s Lemon Law [](https://cca.hawaii.gov/wp-content/uploads/2026/01/SCAP-Car-Logo.webp) The RICO division administers Hawaii’s Lemon Law, which is more formally known as the State Certified Arbitration Program or SCAP. Hawaii’s Lemon Law helps consumers who have problems getting their new motor vehicle (cars and motorcycles) repaired under a manufacturer’s warranty. Through the program, a consumer may be awarded a refund or a replacement if their motor vehicle is determined to be a “lemon”. [Consumer Information](https://web2.dcca.hawaii.gov/scap/) [Manufacturer Information](https://cca.hawaii.gov/rico/manufacturer-information/) [Statistics by year](https://cca.hawaii.gov/rico/lemon-law/reports_llaw/) For more specific information, please call the RICO Consumer Resource Center at [1-844-808-3222](tel:1-844-808-3222) or email [\[email protected\]](https://cca.hawaii.gov/cdn-cgi/l/email-protection#c5b6a6a4b585a1a6a6a4ebada4b2a4acaceba2aab3). State Certified Arbitration Program Regulated Industries Complaints Office 235 S. Beretania Street, Ninth Floor Honolulu, Hawaii 96813 Phone: (808) 586-2660 Fax: (808) 586-2670  Our mission at the Department of Commerce and Consumer Affairs is to protect Hawaii’s consumers and service its business community with respect and fairness to the interests of both. - [](https://x.com/DCCAHawaii) - [](https://www.linkedin.com/company/hidcca/) - [](https://www.facebook.com/DCCAHawaii/) - [](https://www.youtube.com/user/DCCAHawaii) - [](https://www.instagram.com/hidcca/?hl=en) - [Contact Us](https://cca.hawaii.gov/contact-us/) - [News](https://cca.hawaii.gov/news-releases/) - [FAQ's](https://cca.hawaii.gov/faqs/) - [About](https://cca.hawaii.gov/about/) - [Revised Statutes](https://cca.hawaii.gov/hawaii-revised-statutes/) - [Administrative Rules](https://cca.hawaii.gov/hawaii-administrative-rules/) - [Proposed Rule making](https://cca.hawaii.gov/proposed-rulemaking/) - [Legislative Reporting](https://cca.hawaii.gov/reports/) - [Landlord Tenant Information](https://cca.hawaii.gov/landlord-tenant-information-center/) - [Open Record Request](https://cca.hawaii.gov/home/open-records-request/) - [Terms of use](https://portal.ehawaii.gov/page/terms-of-use/) - [Accessibility](https://portal.ehawaii.gov/accessibility.html) - [Privacy Policy](https://portal.ehawaii.gov/page/privacy-policy/) - [Jobs](https://cca.hawaii.gov/home/jobs/) © 2026 DCCA Hawaii \| All Rights Reserved

[](https://cca.hawaii.gov/wp-content/uploads/2026/01/SCAP-Car-Logo.webp) The RICO division administers Hawaii’s Lemon Law, which is more formally known as the State Certified Arbitration Program or SCAP. Hawaii’s Lemon Law helps consumers who have problems getting their new motor vehicle (cars and motorcycles) repaired under a manufacturer’s warranty. Through the program, a consumer may be awarded a refund or a replacement if their motor vehicle is determined to be a “lemon”. [Consumer Information](https://web2.dcca.hawaii.gov/scap/) [Manufacturer Information](https://cca.hawaii.gov/rico/manufacturer-information/) [Statistics by year](https://cca.hawaii.gov/rico/lemon-law/reports_llaw/) For more specific information, please call the RICO Consumer Resource Center at [1-844-808-3222](tel:1-844-808-3222) or email [\[email protected\]](https://cca.hawaii.gov/cdn-cgi/l/email-protection#c5b6a6a4b585a1a6a6a4ebada4b2a4acaceba2aab3). State Certified Arbitration Program Regulated Industries Complaints Office 235 S. Beretania Street, Ninth Floor Honolulu, Hawaii 96813 Phone: (808) 586-2660 Fax: (808) 586-2670