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Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 117 (from laksa146)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa117.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://appuals.com/fix-microsoft-windows-not-responding/\')), getAhrefsUnparsedNoserviceFromURL(\'https://appuals.com/fix-microsoft-windows-not-responding/\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/","crawl_time":1775313745,"first_indexed_time":1555508870,"http_code":200,"src_unparsed":"com,appuals!\/fix-microsoft-windows-not-responding\/ s443","src_root_hash":"11880839336225732117","history_drop_reason":null,"meta_title":"Fix: Microsoft Windows not Responding","meta_descriptions":["This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads"],"attrs_boilerpipe_text":"This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “\nMicrosoft Windows application is not responding. Do you want to end this process?\n” and the computer will pretty much slow down and become next to impossible to use.\nMicrosoft Windows not Responding\nThere are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time!\nWhat Causes the ‘Microsoft Windows not Responding Error’?\nThe most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely.\nOld and outdated Intel Chipset and Rapid Storage drivers\nare a major cause of this problem so consider updating them immediately.\nSome\npower options\nmay need to be changed in order to resolve the problem if you are a laptop user.\nThe Desktop Window Manager process\nmay be misbehaving so make sure you try to restart it using Task Manager.\nSome service or a program may be causing the issue so you should consider\nclean booting\nto identify it and possibly uninstall it.\nSolution 1: Update Intel Chipset and Rapid Storage Drivers\nThese drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this.\nClick the Start menu button, type in “\nDevice Manager\n” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the\nWindows Key + R key combo\nin order to bring up the Run dialog box. Type in “\ndevmgmt.\nmsc\n” in the dialog box and click OK in order to run it.\nRunning Device Manager\nSince it’s the video card driver you want to update on your computer, expand the\nSystem devices\nsection, right click on your Intel Chipset device and choose\nUninstall device\n. Also, expand the Storage controllers section, locate the\nIntel Rapid Storage Technology (RST) driver\n, right-click on it, and choose\nUninstall device\n.\nUninstalling the Intel Chipset drivers\nConfirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete.\nLook for your RST driver by visiting\nthis link\n. Chipset drivers are available via\nthis link\n. Make sure you choose your operating system accordingly.\nDownloading the correct Intel Chipset driver\nA list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the\nDownload\nbutton afterward. Save it to your computer, open it, and\nfollow the instructions on-screen\nin order to install it. Check to see if the Microsoft Windows is not responding problem still appears.\nSolution 2: Change some Power Management Settings\nManaging the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users.\nRight-click on the battery icon located in the system tray and click on\nPower Options\n. If you are not using Windows 10, click on the Start menu and search for\nControl Panel\n. Change the\nView by\noption to\nLarge icons\nand click on the\nPower Options.\nPower Options in Control Panel\nChoose the power plan you are currently using (usually Balanced or Power saver) and click on the\nChange plan settings\nIn the new window which opens, click on\nChange advanced power settings\n.\nIn this window, click the small plus button next to the\nHard disk\nentry on the list in order to expand it. Check to see if the\nAHCI Link Power Management – HIPM\/DIPM\nand\nAHCI Link Power Management – Adaptive\noptions are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below.\nTurn on AHCI Link Power Management – HIPM\/DIPM\nSearch for “\nCommand Prompt\n” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “\nRun as administrator\n” option.\nRunning CMD as an administrator\nUsers who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the\nRun dialog box\n. Type in “cmd” in the box and use the\nCtrl + Shift + Enter\nkey combination in order to run Command Prompt as an administrator.\nCopy and paste the command shown below and make sure you click the\nEnter\nkey on your keyboard.\npowercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE\r\npowercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE\nReopen the Power Options entry.\nUnder Hard Disk, expand the\nAHCI Link Power Management – HIPM\/DIPM\nentry and choose\nActive\nfrom the drop-down list for both\nOn battery\nand\nPlugged in\n.\nExpand the\nAHCI Link Power Management – Adaptive\nentry and choose 0 ms for both On battery and Plugged in.\nClick the small plus button next to the\nPCI Express\nentry on the list in order to expand it. Do the same for the\nLink State Power Management\nChange the Setting option to\nOff\nby clicking on it.\nDisabling Link State Power Management in Power Options >> PCI Express\nCheck to see if the problem still persists!\nSolution 3: Use Clean Boot\nClean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out.\nUse the\nWindows + R\nkey combination on your keyboard. In the\nRun\ndialog box type\nMSCONFIG\nand click OK.\nClick on the Boot tab and uncheck the Safe Boot option (if checked).\nRunning MSCONFIG\nUnder the General tab in the same window, click to select the\nSelective startup\noption, and then click to clear the\nLoad startup items\ncheck box to make sure it’s not checked.\nUnder the\nServices\ntab, click to select the\nHide all Microsoft services\ncheck box, and then click\nDisable all\n.\nDisable all non-Microsoft services\nOn the Startup tab, click\nOpen Task Manager\n. In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select\nDisable\n.\nDisabling all startup items in Task Manager\nAfter this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4.\nOnce you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc.\nSolution 4: End the Desktop Manager Process\nRestarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time.\nUse the\nCtrl + Shift + Esc key combination\nby pressing the keys in the same time to open the Task Manager utility.\nAlternatively, you can use the\nCtrl + Alt + Del key combination\nand select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu.\nOpening Task Manager\nClick on\nMore details\nat the bottom left part of the window in order to expand Task Manager and search for the\nDesktop Window Manager\nIt should be located right under\nWindows processes\n. Select it and choose the\nEnd task\noption from the lower right part of the window.\nEnding the Desktop Window Manager process in Task Manager\nCheck to see if the problem still appears.\nABOUT THE AUTHOR\nKevin Arrows\nKevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.","attrs_markdown":"- [Menu](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n\n[![Appuals](https:\/\/appuals.com\/wp-content\/uploads\/2022\/10\/apuals_new_logo_B-1.png)](https:\/\/appuals.com\/ \"Appuals\")\n\n- [Search for](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n\n- [HOW-TO](https:\/\/appuals.com\/howto-home\/)\n  - [Microsoft Windows](https:\/\/appuals.com\/windows\/)\n  - [Messaging](https:\/\/appuals.com\/messaging\/)\n  - [Servers & Networks](https:\/\/appuals.com\/servers-networks\/)\n  - [Streaming](https:\/\/appuals.com\/streaming\/)\n  - [Printers](https:\/\/appuals.com\/printers\/)\n  - [Apple](https:\/\/appuals.com\/apple\/)\n  - [Android](https:\/\/appuals.com\/android\/)\n  - [Browsers](https:\/\/appuals.com\/browsers\/)\n  - [Gaming](https:\/\/appuals.com\/gaming\/)\n  - [Email](https:\/\/appuals.com\/email\/)\n  - [Smart Home](https:\/\/appuals.com\/smart\/)\n  - [Chrome OS](https:\/\/appuals.com\/chrome-os\/)\n  - [Hardware](https:\/\/appuals.com\/hardware\/)\n  - [Linux](https:\/\/appuals.com\/linux\/)\n  - [GPU](https:\/\/appuals.com\/gpu\/)\n  - [Social Media](https:\/\/appuals.com\/social-media\/)\n- [REVIEWS](https:\/\/appuals.com\/reviews-home\/)\n  - [Graphics Card](https:\/\/appuals.com\/reviews\/graphics-card\/)\n  - [Motherboards](https:\/\/appuals.com\/reviews\/motherboards\/)\n  - [Mice](https:\/\/appuals.com\/reviews\/mice\/)\n  - [Keyboards](https:\/\/appuals.com\/reviews\/keyboards\/)\n  - [Laptops](https:\/\/appuals.com\/reviews\/laptops\/)\n  - [Audio](https:\/\/appuals.com\/reviews\/audio-reviews\/)\n  - [Cases](https:\/\/appuals.com\/reviews\/cases\/)\n  - [Coolers](https:\/\/appuals.com\/reviews\/coolers\/)\n  - [RAMs](https:\/\/appuals.com\/reviews\/memory\/)\n  - [Storage](https:\/\/appuals.com\/reviews\/storage\/)\n  - [Power Supplies](https:\/\/appuals.com\/reviews\/power-supplies\/)\n  - [Peripherals](https:\/\/appuals.com\/reviews\/peripherals\/)\n  - [Processors](https:\/\/appuals.com\/reviews\/processors\/)\n  - [Smart Gadgets](https:\/\/appuals.com\/reviews\/smart-gadgets\/)\n  - [Pre-Built PCs](https:\/\/appuals.com\/reviews\/pre-built-pcs\/)\n- [NEWS](https:\/\/appuals.com\/news\/)\n- [LEARN](https:\/\/appuals.com\/learn\/)\n  - [Coding](https:\/\/appuals.com\/learn\/coding\/)\n\n- [Search for](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n- [Follow](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n  - [Facebook](https:\/\/facebook.com\/appuals)\n  - [Twitter](https:\/\/twitter.com\/appuals)\n  - [LinkedIn](https:\/\/www.linkedin.com\/company\/appuals\/)\n  - [YouTube](https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g)\n\n[Home](https:\/\/appuals.com\/)*\/*[Microsoft Windows](https:\/\/appuals.com\/windows\/)*\/*[Windows Troubleshooting](https:\/\/appuals.com\/windows\/microsoft-windows-troubleshooting\/)*\/*Fix: Microsoft Windows not Responding\n\n# Fix: Microsoft Windows not Responding\n[ByKevin Arrows](https:\/\/appuals.com\/author\/admin\/ \"Kevin Arrows\")\n\nUpdated on March 26, 2025\n\nKevin is a [certified](https:\/\/appuals.com\/about\/#:~:text=Kevin%20Arrows) Network Engineer\n\nThis problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “**Microsoft Windows application is not responding. Do you want to end this process?**” and the computer will pretty much slow down and become next to impossible to use.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/microsoft_windows_not_responding.png)\n\nMicrosoft Windows not Responding\n\nThere are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time\\!\n\n## **What Causes the ‘Microsoft Windows not Responding Error’?**\nThe most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely.\n\n- **Old and outdated Intel Chipset and Rapid Storage drivers** are a major cause of this problem so consider updating them immediately.\n- Some **power options** may need to be changed in order to resolve the problem if you are a laptop user.\n- **The Desktop Window Manager process** may be misbehaving so make sure you try to restart it using Task Manager.\n- Some service or a program may be causing the issue so you should consider **clean booting** to identify it and possibly uninstall it.\n### **Solution 1: Update Intel Chipset and Rapid Storage Drivers**\nThese drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this.\n\n1. Click the Start menu button, type in “**Device Manager**” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the ***Windows Key + R key combo*** in order to bring up the Run dialog box. Type in “**devmgmt.****msc**” in the dialog box and click OK in order to run it.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/devmgmt.jpg)\n\nRunning Device Manager\n\n1. Since it’s the video card driver you want to update on your computer, expand the **System devices** section, right click on your Intel Chipset device and choose **Uninstall device**. Also, expand the Storage controllers section, locate the **Intel Rapid Storage Technology (RST) driver**, right-click on it, and choose **Uninstall device**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/inter_chipset_driver_uninstall.png)\n\nUninstalling the Intel Chipset drivers\n\n1. Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete.\n2. Look for your RST driver by visiting [this link](https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/downloadcenter.intel.com\/download\/28992?v=t). Chipset drivers are available via [this link](https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/downloadcenter.intel.com\/product\/1145\/Intel-Chipset-Software-Installation-Utility). Make sure you choose your operating system accordingly.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/intel_chipset_driver_download.png)\n\nDownloading the correct Intel Chipset driver\n\n1. A list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the **Download** button afterward. Save it to your computer, open it, and ***follow the instructions on-screen*** in order to install it. Check to see if the Microsoft Windows is not responding problem still appears.\n### **Solution 2: Change some Power Management Settings**\nManaging the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users.\n\n1. Right-click on the battery icon located in the system tray and click on **Power Options**. If you are not using Windows 10, click on the Start menu and search for **Control Panel**. Change the ***View by*** option to **Large icons** and click on the **Power Options.**\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/power-options-control-panel.jpg)\n\nPower Options in Control Panel\n\n1. Choose the power plan you are currently using (usually Balanced or Power saver) and click on the **Change plan settings** In the new window which opens, click on **Change advanced power settings**.\n2. In this window, click the small plus button next to the **Hard disk** entry on the list in order to expand it. Check to see if the **AHCI Link Power Management – HIPM\/DIPM** and **AHCI Link Power Management – Adaptive** options are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/ahci_link_power_management.png)\n\nTurn on AHCI Link Power Management – HIPM\/DIPM\n\n1. Search for “**Command Prompt**” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “**Run as administrator**” option.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/cmd_admin-1.jpg)\n\nRunning CMD as an administrator\n\n1. Users who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the **Run dialog box**. Type in “cmd” in the box and use the *Ctrl + Shift + Enter* key combination in order to run Command Prompt as an administrator.\n2. Copy and paste the command shown below and make sure you click the **Enter** key on your keyboard.\n```\npowercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE\r\npowercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE\n```\n1. Reopen the Power Options entry.\n2. Under Hard Disk, expand the **AHCI Link Power Management – HIPM\/DIPM** entry and choose **Active** from the drop-down list for both **On battery** and **Plugged in**.\n3. Expand the **AHCI Link Power Management – Adaptive** entry and choose 0 ms for both On battery and Plugged in.\n4. Click the small plus button next to the **PCI Express** entry on the list in order to expand it. Do the same for the **Link State Power Management** Change the Setting option to **Off** by clicking on it.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/pci_express_power_options.png)\n\nDisabling Link State Power Management in Power Options \\>\\> PCI Express\n\n1. Check to see if the problem still persists\\!\n### **Solution 3: Use Clean Boot**\nClean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out.\n\n1. Use the **Windows + R** key combination on your keyboard. In the **Run** dialog box type **MSCONFIG** and click OK.\n2. Click on the Boot tab and uncheck the Safe Boot option (if checked).\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/msconfig-run.jpg)\n\nRunning MSCONFIG\n\n1. Under the General tab in the same window, click to select the **Selective startup** option, and then click to clear the **Load startup items** check box to make sure it’s not checked.\n2. Under the **Services** tab, click to select the **Hide all Microsoft services** check box, and then click **Disable all**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/disable-all-services.jpg)\n\nDisable all non-Microsoft services\n\n1. On the Startup tab, click **Open Task Manager**. In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select **Disable**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/disable-startup-items.jpg)\n\nDisabling all startup items in Task Manager\n\n1. After this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4.\n2. Once you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc.\n### **Solution 4: End the Desktop Manager Process**\nRestarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time.\n\n1. Use the ***Ctrl + Shift + Esc key combination*** by pressing the keys in the same time to open the Task Manager utility.\n2. Alternatively, you can use the ***Ctrl + Alt + Del key combination*** and select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/ctrl-alt-del-task-manager-1.png)\n\nOpening Task Manager\n\n1. Click on **More details** at the bottom left part of the window in order to expand Task Manager and search for the **Desktop Window Manager** It should be located right under **Windows processes**. Select it and choose the **End task** option from the lower right part of the window.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/desktop_window_manager_end_task.png)\n\nEnding the Desktop Window Manager process in Task Manager\n\n1. Check to see if the problem still appears.\n\n[ByKevin Arrows](https:\/\/appuals.com\/author\/admin\/ \"Kevin Arrows\")\n\nUpdated on March 26, 2025\n\nKevin is a [certified](https:\/\/appuals.com\/about\/#:~:text=Kevin%20Arrows) Network Engineer\n\n[Facebook](https:\/\/www.facebook.com\/sharer.php?u=https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/ \"Facebook\")   [Twitter](https:\/\/twitter.com\/intent\/tweet?text=Fix%3A%20Microsoft%20Windows%20not%20Responding&url=https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/&via=appuals \"Twitter\")   [LinkedIn](https:\/\/www.linkedin.com\/shareArticle?mini=true&url=https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/&title=Fix%3A%20Microsoft%20Windows%20not%20Responding \"LinkedIn\")   [Reddit](https:\/\/reddit.com\/submit?url=https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/&title=Fix%3A%20Microsoft%20Windows%20not%20Responding \"Reddit\")   [Share via Email](mailto:?subject=Fix%3A%20Microsoft%20Windows%20not%20Responding&body=https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/ \"Share via Email\")   [Print](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/ \"Print\")\n\nABOUT THE AUTHOR\n\n[![Photo of Kevin Arrows](https:\/\/secure.gravatar.com\/avatar\/3dd82afb19c904b2f307c09e5f22f55423ca0860e3063a16716f2eff635bf5f6?s=180&d=mm&r=g)](https:\/\/appuals.com\/author\/admin\/)\n\n[Kevin Arrows](https:\/\/appuals.com\/author\/admin\/)\n\n- Network Engineer (LAN\/WAN)\n  \\|\n- [Email](mailto:kevinarrows@appuals.com)\n- [Twitter](https:\/\/twitter.com\/appuals?lang=en)\n- [LinkedIn](https:\/\/www.linkedin.com\/in\/kevin-arrows-228294216\/)\n\nKevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.\n### [× Cancel reply](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/#respond)\n### Related Articles\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2026\/01\/chrome_k2eSX5AmWR-390x220.png)](https:\/\/appuals.com\/error-directx-setup-could-not-download-the-file\/)\n\n### [Fix: DirectX Setup “Could Not Download The File”](https:\/\/appuals.com\/error-directx-setup-could-not-download-the-file\/)\nPublished on March 10, 2026\n\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2025\/11\/the-file-you-are-attempting-to-preview-could-harm-your-computer-390x214.png)](https:\/\/appuals.com\/the-file-you-are-attempting-to-preview-could-harm-your-computer\/)\n\n### [Fix: The file you are attempting to preview could harm your computer](https:\/\/appuals.com\/the-file-you-are-attempting-to-preview-could-harm-your-computer\/)\nPublished on February 25, 2026\n\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2025\/11\/error-message-390x220.png)](https:\/\/appuals.com\/youll-need-a-new-app-to-open-this-ms-actioncenter-link\/)\n\n### [Fix: You’ll need a new app to open this ms actioncenter link](https:\/\/appuals.com\/youll-need-a-new-app-to-open-this-ms-actioncenter-link\/)\nPublished on February 24, 2026\n\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2025\/11\/UAC-missing-yes-button-e1762197513629-390x220.png)](https:\/\/appuals.com\/uac-yes-button-missing\/)\n\n### [Fix: UAC “Yes” Button Missing in Windows](https:\/\/appuals.com\/uac-yes-button-missing\/)\nPublished on February 16, 2026\n\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2025\/11\/undetermined-error-while-formatting-390x220.png)](https:\/\/appuals.com\/undetermined-error-while-formatting-when-using-rufus\/)\n\n### [How to Fix “Undetermined Error While Formatting” in Rufus?](https:\/\/appuals.com\/undetermined-error-while-formatting-when-using-rufus\/)\nPublished on February 13, 2026\n\n[![](https:\/\/appuals.com\/wp-content\/uploads\/2026\/01\/Autosave-Not-Working-Excel-390x220.png)](https:\/\/appuals.com\/excel-autosave-not-working-or-greyed-out\/)\n\n### [Fix: Excel AutoSave Not Working or Greyed Out](https:\/\/appuals.com\/excel-autosave-not-working-or-greyed-out\/)\nPublished on January 22, 2026\n\n![Appuals.com](https:\/\/appuals.com\/wp-content\/uploads\/2022\/10\/apuals_new_logo_B-1.png)\n\n[About](https:\/\/appuals.com\/about\/) [Community](https:\/\/community.appuals.com\/) [Privacy Policy](https:\/\/appuals.com\/privacy-policy\/)[Cookie Policy](https:\/\/appuals.com\/cookie-policy\/) [Terms & Conditions](https:\/\/appuals.com\/terms-conditions\/) [Editorial Guidelines](https:\/\/appuals.com\/about\/#go-to-editorial-guidelines\/) [Partnership Disclaimer](https:\/\/appuals.com\/partnership-disclaimer\/)  [Contact Us](https:\/\/appuals.com\/contact-us\/)\n\n**Appuals.com**  \n *part of PYCO IT SOLUTIONS LTD registered in England & Wales under 08166026*  \n Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, UK   \n **E:** editor@appuals.com  **\\|**  **T:**  +44 161 870 6764\n\n- [Facebook](https:\/\/facebook.com\/appuals)\n- [Twitter](https:\/\/twitter.com\/appuals)\n- [LinkedIn](https:\/\/www.linkedin.com\/company\/appuals\/)\n- [YouTube](https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g)\n\n[Close](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n\n- [Facebook](https:\/\/facebook.com\/appuals)\n- [Twitter](https:\/\/twitter.com\/appuals)\n- [LinkedIn](https:\/\/www.linkedin.com\/company\/appuals\/)\n- [YouTube](https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g)\n\n[Close](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)\n\n[Close](https:\/\/appuals.com\/fix-microsoft-windows-not-responding\/)","attrs_readable_markdown":"This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “**Microsoft Windows application is not responding. Do you want to end this process?**” and the computer will pretty much slow down and become next to impossible to use.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/microsoft_windows_not_responding.png)\n\nMicrosoft Windows not Responding\n\nThere are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time\\!\n\n## **What Causes the ‘Microsoft Windows not Responding Error’?**\nThe most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely.\n\n- **Old and outdated Intel Chipset and Rapid Storage drivers** are a major cause of this problem so consider updating them immediately.\n- Some **power options** may need to be changed in order to resolve the problem if you are a laptop user.\n- **The Desktop Window Manager process** may be misbehaving so make sure you try to restart it using Task Manager.\n- Some service or a program may be causing the issue so you should consider **clean booting** to identify it and possibly uninstall it.\n### **Solution 1: Update Intel Chipset and Rapid Storage Drivers**\nThese drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this.\n\n1. Click the Start menu button, type in “**Device Manager**” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the ***Windows Key + R key combo*** in order to bring up the Run dialog box. Type in “**devmgmt.****msc**” in the dialog box and click OK in order to run it.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/devmgmt.jpg)\n\nRunning Device Manager\n\n1. Since it’s the video card driver you want to update on your computer, expand the **System devices** section, right click on your Intel Chipset device and choose **Uninstall device**. Also, expand the Storage controllers section, locate the **Intel Rapid Storage Technology (RST) driver**, right-click on it, and choose **Uninstall device**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/inter_chipset_driver_uninstall.png)\n\nUninstalling the Intel Chipset drivers\n\n1. Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete.\n2. Look for your RST driver by visiting [this link](https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/downloadcenter.intel.com\/download\/28992?v=t). Chipset drivers are available via [this link](https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/corpredirect.intel.com\/Redirector\/404Redirector.aspx?404;https:\/\/downloadcenter.intel.com\/product\/1145\/Intel-Chipset-Software-Installation-Utility). Make sure you choose your operating system accordingly.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/intel_chipset_driver_download.png)\n\nDownloading the correct Intel Chipset driver\n\n1. A list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the **Download** button afterward. Save it to your computer, open it, and ***follow the instructions on-screen*** in order to install it. Check to see if the Microsoft Windows is not responding problem still appears.\n### **Solution 2: Change some Power Management Settings**\nManaging the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users.\n\n1. Right-click on the battery icon located in the system tray and click on **Power Options**. If you are not using Windows 10, click on the Start menu and search for **Control Panel**. Change the ***View by*** option to **Large icons** and click on the **Power Options.**\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/power-options-control-panel.jpg)\n\nPower Options in Control Panel\n\n1. Choose the power plan you are currently using (usually Balanced or Power saver) and click on the **Change plan settings** In the new window which opens, click on **Change advanced power settings**.\n2. In this window, click the small plus button next to the **Hard disk** entry on the list in order to expand it. Check to see if the **AHCI Link Power Management – HIPM\/DIPM** and **AHCI Link Power Management – Adaptive** options are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/ahci_link_power_management.png)\n\nTurn on AHCI Link Power Management – HIPM\/DIPM\n\n1. Search for “**Command Prompt**” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “**Run as administrator**” option.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/cmd_admin-1.jpg)\n\nRunning CMD as an administrator\n\n1. Users who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the **Run dialog box**. Type in “cmd” in the box and use the *Ctrl + Shift + Enter* key combination in order to run Command Prompt as an administrator.\n2. Copy and paste the command shown below and make sure you click the **Enter** key on your keyboard.\n```\npowercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE\r\npowercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE\n```\n1. Reopen the Power Options entry.\n2. Under Hard Disk, expand the **AHCI Link Power Management – HIPM\/DIPM** entry and choose **Active** from the drop-down list for both **On battery** and **Plugged in**.\n3. Expand the **AHCI Link Power Management – Adaptive** entry and choose 0 ms for both On battery and Plugged in.\n4. Click the small plus button next to the **PCI Express** entry on the list in order to expand it. Do the same for the **Link State Power Management** Change the Setting option to **Off** by clicking on it.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/pci_express_power_options.png)\n\nDisabling Link State Power Management in Power Options \\>\\> PCI Express\n\n1. Check to see if the problem still persists\\!\n### **Solution 3: Use Clean Boot**\nClean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out.\n\n1. Use the **Windows + R** key combination on your keyboard. In the **Run** dialog box type **MSCONFIG** and click OK.\n2. Click on the Boot tab and uncheck the Safe Boot option (if checked).\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/msconfig-run.jpg)\n\nRunning MSCONFIG\n\n1. Under the General tab in the same window, click to select the **Selective startup** option, and then click to clear the **Load startup items** check box to make sure it’s not checked.\n2. Under the **Services** tab, click to select the **Hide all Microsoft services** check box, and then click **Disable all**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/disable-all-services.jpg)\n\nDisable all non-Microsoft services\n\n1. On the Startup tab, click **Open Task Manager**. In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select **Disable**.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/disable-startup-items.jpg)\n\nDisabling all startup items in Task Manager\n\n1. After this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4.\n2. Once you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc.\n### **Solution 4: End the Desktop Manager Process**\nRestarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time.\n\n1. Use the ***Ctrl + Shift + Esc key combination*** by pressing the keys in the same time to open the Task Manager utility.\n2. Alternatively, you can use the ***Ctrl + Alt + Del key combination*** and select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/ctrl-alt-del-task-manager-1.png)\n\nOpening Task Manager\n\n1. Click on **More details** at the bottom left part of the window in order to expand Task Manager and search for the **Desktop Window Manager** It should be located right under **Windows processes**. Select it and choose the **End task** option from the lower right part of the window.\n\n![](https:\/\/appuals.com\/wp-content\/uploads\/2019\/04\/desktop_window_manager_end_task.png)\n\nEnding the Desktop Window Manager process in Task Manager\n\n1. Check to see if the problem still appears.\n\nABOUT THE AUTHOR\n\n[![Photo of Kevin Arrows](https:\/\/secure.gravatar.com\/avatar\/3dd82afb19c904b2f307c09e5f22f55423ca0860e3063a16716f2eff635bf5f6?s=180&d=mm&r=g)](https:\/\/appuals.com\/author\/admin\/)\n\n[Kevin Arrows](https:\/\/appuals.com\/author\/admin\/)\n\nKevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.","meta_canonical":null}

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Boilerpipe Text	This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “ Microsoft Windows application is not responding. Do you want to end this process? ” and the computer will pretty much slow down and become next to impossible to use. Microsoft Windows not Responding There are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time! What Causes the ‘Microsoft Windows not Responding Error’? The most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely. Old and outdated Intel Chipset and Rapid Storage drivers are a major cause of this problem so consider updating them immediately. Some power options may need to be changed in order to resolve the problem if you are a laptop user. The Desktop Window Manager process may be misbehaving so make sure you try to restart it using Task Manager. Some service or a program may be causing the issue so you should consider clean booting to identify it and possibly uninstall it. Solution 1: Update Intel Chipset and Rapid Storage Drivers These drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this. Click the Start menu button, type in “ Device Manager ” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the Windows Key + R key combo in order to bring up the Run dialog box. Type in “ devmgmt. msc ” in the dialog box and click OK in order to run it. Running Device Manager Since it’s the video card driver you want to update on your computer, expand the System devices section, right click on your Intel Chipset device and choose Uninstall device . Also, expand the Storage controllers section, locate the Intel Rapid Storage Technology (RST) driver , right-click on it, and choose Uninstall device . Uninstalling the Intel Chipset drivers Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete. Look for your RST driver by visiting this link . Chipset drivers are available via this link . Make sure you choose your operating system accordingly. Downloading the correct Intel Chipset driver A list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the Download button afterward. Save it to your computer, open it, and follow the instructions on-screen in order to install it. Check to see if the Microsoft Windows is not responding problem still appears. Solution 2: Change some Power Management Settings Managing the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users. Right-click on the battery icon located in the system tray and click on Power Options . If you are not using Windows 10, click on the Start menu and search for Control Panel . Change the View by option to Large icons and click on the Power Options. Power Options in Control Panel Choose the power plan you are currently using (usually Balanced or Power saver) and click on the Change plan settings In the new window which opens, click on Change advanced power settings . In this window, click the small plus button next to the Hard disk entry on the list in order to expand it. Check to see if the AHCI Link Power Management – HIPM/DIPM and AHCI Link Power Management – Adaptive options are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below. Turn on AHCI Link Power Management – HIPM/DIPM Search for “ Command Prompt ” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “ Run as administrator ” option. Running CMD as an administrator Users who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the Run dialog box . Type in “cmd” in the box and use the Ctrl + Shift + Enter key combination in order to run Command Prompt as an administrator. Copy and paste the command shown below and make sure you click the Enter key on your keyboard. powercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE powercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE Reopen the Power Options entry. Under Hard Disk, expand the AHCI Link Power Management – HIPM/DIPM entry and choose Active from the drop-down list for both On battery and Plugged in . Expand the AHCI Link Power Management – Adaptive entry and choose 0 ms for both On battery and Plugged in. Click the small plus button next to the PCI Express entry on the list in order to expand it. Do the same for the Link State Power Management Change the Setting option to Off by clicking on it. Disabling Link State Power Management in Power Options >> PCI Express Check to see if the problem still persists! Solution 3: Use Clean Boot Clean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out. Use the Windows + R key combination on your keyboard. In the Run dialog box type MSCONFIG and click OK. Click on the Boot tab and uncheck the Safe Boot option (if checked). Running MSCONFIG Under the General tab in the same window, click to select the Selective startup option, and then click to clear the Load startup items check box to make sure it’s not checked. Under the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all . Disable all non-Microsoft services On the Startup tab, click Open Task Manager . In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select Disable . Disabling all startup items in Task Manager After this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4. Once you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc. Solution 4: End the Desktop Manager Process Restarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time. Use the Ctrl + Shift + Esc key combination by pressing the keys in the same time to open the Task Manager utility. Alternatively, you can use the Ctrl + Alt + Del key combination and select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu. Opening Task Manager Click on More details at the bottom left part of the window in order to expand Task Manager and search for the Desktop Window Manager It should be located right under Windows processes . Select it and choose the End task option from the lower right part of the window. Ending the Desktop Window Manager process in Task Manager Check to see if the problem still appears. ABOUT THE AUTHOR Kevin Arrows Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
Markdown	- [Menu](https://appuals.com/fix-microsoft-windows-not-responding/) [![Appuals](https://appuals.com/wp-content/uploads/2022/10/apuals_new_logo_B-1.png)](https://appuals.com/ "Appuals") - [Search for](https://appuals.com/fix-microsoft-windows-not-responding/) - [HOW-TO](https://appuals.com/howto-home/) - [Microsoft Windows](https://appuals.com/windows/) - [Messaging](https://appuals.com/messaging/) - [Servers & Networks](https://appuals.com/servers-networks/) - [Streaming](https://appuals.com/streaming/) - [Printers](https://appuals.com/printers/) - [Apple](https://appuals.com/apple/) - [Android](https://appuals.com/android/) - [Browsers](https://appuals.com/browsers/) - [Gaming](https://appuals.com/gaming/) - [Email](https://appuals.com/email/) - [Smart Home](https://appuals.com/smart/) - [Chrome OS](https://appuals.com/chrome-os/) - [Hardware](https://appuals.com/hardware/) - [Linux](https://appuals.com/linux/) - [GPU](https://appuals.com/gpu/) - [Social Media](https://appuals.com/social-media/) - [REVIEWS](https://appuals.com/reviews-home/) - [Graphics Card](https://appuals.com/reviews/graphics-card/) - [Motherboards](https://appuals.com/reviews/motherboards/) - [Mice](https://appuals.com/reviews/mice/) - [Keyboards](https://appuals.com/reviews/keyboards/) - [Laptops](https://appuals.com/reviews/laptops/) - [Audio](https://appuals.com/reviews/audio-reviews/) - [Cases](https://appuals.com/reviews/cases/) - [Coolers](https://appuals.com/reviews/coolers/) - [RAMs](https://appuals.com/reviews/memory/) - [Storage](https://appuals.com/reviews/storage/) - [Power Supplies](https://appuals.com/reviews/power-supplies/) - [Peripherals](https://appuals.com/reviews/peripherals/) - [Processors](https://appuals.com/reviews/processors/) - [Smart Gadgets](https://appuals.com/reviews/smart-gadgets/) - [Pre-Built PCs](https://appuals.com/reviews/pre-built-pcs/) - [NEWS](https://appuals.com/news/) - [LEARN](https://appuals.com/learn/) - [Coding](https://appuals.com/learn/coding/) - [Search for](https://appuals.com/fix-microsoft-windows-not-responding/) - [Follow](https://appuals.com/fix-microsoft-windows-not-responding/) - [Facebook](https://facebook.com/appuals) - [Twitter](https://twitter.com/appuals) - [LinkedIn](https://www.linkedin.com/company/appuals/) - [YouTube](https://www.youtube.com/channel/UCR--2QnA0vYBfqsmSI3pQ9g) [Home](https://appuals.com/)/[Microsoft Windows](https://appuals.com/windows/)/[Windows Troubleshooting](https://appuals.com/windows/microsoft-windows-troubleshooting/)/Fix: Microsoft Windows not Responding # Fix: Microsoft Windows not Responding [ByKevin Arrows](https://appuals.com/author/admin/ "Kevin Arrows") Updated on March 26, 2025 Kevin is a [certified](https://appuals.com/about/#:~:text=Kevin%20Arrows) Network Engineer This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “Microsoft Windows application is not responding. Do you want to end this process?” and the computer will pretty much slow down and become next to impossible to use. ![](https://appuals.com/wp-content/uploads/2019/04/microsoft_windows_not_responding.png) Microsoft Windows not Responding There are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time\! ## What Causes the ‘Microsoft Windows not Responding Error’? The most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely. - Old and outdated Intel Chipset and Rapid Storage drivers are a major cause of this problem so consider updating them immediately. - Some power options may need to be changed in order to resolve the problem if you are a laptop user. - The Desktop Window Manager process may be misbehaving so make sure you try to restart it using Task Manager. - Some service or a program may be causing the issue so you should consider clean booting to identify it and possibly uninstall it. ### Solution 1: Update Intel Chipset and Rapid Storage Drivers These drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this. 1. Click the Start menu button, type in “Device Manager” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the *Windows Key + R key combo* in order to bring up the Run dialog box. Type in “devmgmt.msc” in the dialog box and click OK in order to run it. ![](https://appuals.com/wp-content/uploads/2019/04/devmgmt.jpg) Running Device Manager 1. Since it’s the video card driver you want to update on your computer, expand the System devices section, right click on your Intel Chipset device and choose Uninstall device. Also, expand the Storage controllers section, locate the Intel Rapid Storage Technology (RST) driver, right-click on it, and choose Uninstall device. ![](https://appuals.com/wp-content/uploads/2019/04/inter_chipset_driver_uninstall.png) Uninstalling the Intel Chipset drivers 1. Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete. 2. Look for your RST driver by visiting [this link](https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://downloadcenter.intel.com/download/28992?v=t). Chipset drivers are available via [this link](https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://downloadcenter.intel.com/product/1145/Intel-Chipset-Software-Installation-Utility). Make sure you choose your operating system accordingly. ![](https://appuals.com/wp-content/uploads/2019/04/intel_chipset_driver_download.png) Downloading the correct Intel Chipset driver 1. A list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the Download button afterward. Save it to your computer, open it, and *follow the instructions on-screen* in order to install it. Check to see if the Microsoft Windows is not responding problem still appears. ### Solution 2: Change some Power Management Settings Managing the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users. 1. Right-click on the battery icon located in the system tray and click on Power Options. If you are not using Windows 10, click on the Start menu and search for Control Panel. Change the *View by* option to Large icons and click on the Power Options. ![](https://appuals.com/wp-content/uploads/2019/04/power-options-control-panel.jpg) Power Options in Control Panel 1. Choose the power plan you are currently using (usually Balanced or Power saver) and click on the Change plan settings In the new window which opens, click on Change advanced power settings. 2. In this window, click the small plus button next to the Hard disk entry on the list in order to expand it. Check to see if the AHCI Link Power Management – HIPM/DIPM and AHCI Link Power Management – Adaptive options are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below. ![](https://appuals.com/wp-content/uploads/2019/04/ahci_link_power_management.png) Turn on AHCI Link Power Management – HIPM/DIPM 1. Search for “Command Prompt” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “Run as administrator” option. ![](https://appuals.com/wp-content/uploads/2019/04/cmd_admin-1.jpg) Running CMD as an administrator 1. Users who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the Run dialog box. Type in “cmd” in the box and use the Ctrl + Shift + Enter key combination in order to run Command Prompt as an administrator. 2. Copy and paste the command shown below and make sure you click the Enter key on your keyboard. ``` powercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE powercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE ``` 1. Reopen the Power Options entry. 2. Under Hard Disk, expand the AHCI Link Power Management – HIPM/DIPM entry and choose Active from the drop-down list for both On battery and Plugged in. 3. Expand the AHCI Link Power Management – Adaptive entry and choose 0 ms for both On battery and Plugged in. 4. Click the small plus button next to the PCI Express entry on the list in order to expand it. Do the same for the Link State Power Management Change the Setting option to Off by clicking on it. ![](https://appuals.com/wp-content/uploads/2019/04/pci_express_power_options.png) Disabling Link State Power Management in Power Options \>\> PCI Express 1. Check to see if the problem still persists\! ### Solution 3: Use Clean Boot Clean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out. 1. Use the Windows + R key combination on your keyboard. In the Run dialog box type MSCONFIG and click OK. 2. Click on the Boot tab and uncheck the Safe Boot option (if checked). ![](https://appuals.com/wp-content/uploads/2019/04/msconfig-run.jpg) Running MSCONFIG 1. Under the General tab in the same window, click to select the Selective startup option, and then click to clear the Load startup items check box to make sure it’s not checked. 2. Under the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. ![](https://appuals.com/wp-content/uploads/2019/04/disable-all-services.jpg) Disable all non-Microsoft services 1. On the Startup tab, click Open Task Manager. In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select Disable. ![](https://appuals.com/wp-content/uploads/2019/04/disable-startup-items.jpg) Disabling all startup items in Task Manager 1. After this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4. 2. Once you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc. ### Solution 4: End the Desktop Manager Process Restarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time. 1. Use the *Ctrl + Shift + Esc key combination* by pressing the keys in the same time to open the Task Manager utility. 2. Alternatively, you can use the *Ctrl + Alt + Del key combination* and select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu. ![](https://appuals.com/wp-content/uploads/2019/04/ctrl-alt-del-task-manager-1.png) Opening Task Manager 1. Click on More details at the bottom left part of the window in order to expand Task Manager and search for the Desktop Window Manager It should be located right under Windows processes. Select it and choose the End task option from the lower right part of the window. ![](https://appuals.com/wp-content/uploads/2019/04/desktop_window_manager_end_task.png) Ending the Desktop Window Manager process in Task Manager 1. Check to see if the problem still appears. [ByKevin Arrows](https://appuals.com/author/admin/ "Kevin Arrows") Updated on March 26, 2025 Kevin is a [certified](https://appuals.com/about/#:~:text=Kevin%20Arrows) Network Engineer [Facebook](https://www.facebook.com/sharer.php?u=https://appuals.com/fix-microsoft-windows-not-responding/ "Facebook") [Twitter](https://twitter.com/intent/tweet?text=Fix%3A%20Microsoft%20Windows%20not%20Responding&url=https://appuals.com/fix-microsoft-windows-not-responding/&via=appuals "Twitter") [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://appuals.com/fix-microsoft-windows-not-responding/&title=Fix%3A%20Microsoft%20Windows%20not%20Responding "LinkedIn") [Reddit](https://reddit.com/submit?url=https://appuals.com/fix-microsoft-windows-not-responding/&title=Fix%3A%20Microsoft%20Windows%20not%20Responding "Reddit") [Share via Email](mailto:?subject=Fix%3A%20Microsoft%20Windows%20not%20Responding&body=https://appuals.com/fix-microsoft-windows-not-responding/ "Share via Email") [Print](https://appuals.com/fix-microsoft-windows-not-responding/ "Print") ABOUT THE AUTHOR [![Photo of Kevin Arrows](https://secure.gravatar.com/avatar/3dd82afb19c904b2f307c09e5f22f55423ca0860e3063a16716f2eff635bf5f6?s=180&d=mm&r=g)](https://appuals.com/author/admin/) [Kevin Arrows](https://appuals.com/author/admin/) - Network Engineer (LAN/WAN) \\| - [Email](mailto:kevinarrows@appuals.com) - [Twitter](https://twitter.com/appuals?lang=en) - [LinkedIn](https://www.linkedin.com/in/kevin-arrows-228294216/) Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. ### [× Cancel reply](https://appuals.com/fix-microsoft-windows-not-responding/#respond) ### Related Articles [![](https://appuals.com/wp-content/uploads/2026/01/chrome_k2eSX5AmWR-390x220.png)](https://appuals.com/error-directx-setup-could-not-download-the-file/) ### [Fix: DirectX Setup “Could Not Download The File”](https://appuals.com/error-directx-setup-could-not-download-the-file/) Published on March 10, 2026 [![](https://appuals.com/wp-content/uploads/2025/11/the-file-you-are-attempting-to-preview-could-harm-your-computer-390x214.png)](https://appuals.com/the-file-you-are-attempting-to-preview-could-harm-your-computer/) ### [Fix: The file you are attempting to preview could harm your computer](https://appuals.com/the-file-you-are-attempting-to-preview-could-harm-your-computer/) Published on February 25, 2026 [![](https://appuals.com/wp-content/uploads/2025/11/error-message-390x220.png)](https://appuals.com/youll-need-a-new-app-to-open-this-ms-actioncenter-link/) ### [Fix: You’ll need a new app to open this ms actioncenter link](https://appuals.com/youll-need-a-new-app-to-open-this-ms-actioncenter-link/) Published on February 24, 2026 [![](https://appuals.com/wp-content/uploads/2025/11/UAC-missing-yes-button-e1762197513629-390x220.png)](https://appuals.com/uac-yes-button-missing/) ### [Fix: UAC “Yes” Button Missing in Windows](https://appuals.com/uac-yes-button-missing/) Published on February 16, 2026 [![](https://appuals.com/wp-content/uploads/2025/11/undetermined-error-while-formatting-390x220.png)](https://appuals.com/undetermined-error-while-formatting-when-using-rufus/) ### [How to Fix “Undetermined Error While Formatting” in Rufus?](https://appuals.com/undetermined-error-while-formatting-when-using-rufus/) Published on February 13, 2026 [![](https://appuals.com/wp-content/uploads/2026/01/Autosave-Not-Working-Excel-390x220.png)](https://appuals.com/excel-autosave-not-working-or-greyed-out/) ### [Fix: Excel AutoSave Not Working or Greyed Out](https://appuals.com/excel-autosave-not-working-or-greyed-out/) Published on January 22, 2026 ![Appuals.com](https://appuals.com/wp-content/uploads/2022/10/apuals_new_logo_B-1.png) [About](https://appuals.com/about/) [Community](https://community.appuals.com/) [Privacy Policy](https://appuals.com/privacy-policy/)[Cookie Policy](https://appuals.com/cookie-policy/) [Terms & Conditions](https://appuals.com/terms-conditions/) [Editorial Guidelines](https://appuals.com/about/#go-to-editorial-guidelines/) [Partnership Disclaimer](https://appuals.com/partnership-disclaimer/) [Contact Us](https://appuals.com/contact-us/) Appuals.com part of PYCO IT SOLUTIONS LTD registered in England & Wales under 08166026 Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, UK E: editor@appuals.com \\| T: +44 161 870 6764 - [Facebook](https://facebook.com/appuals) - [Twitter](https://twitter.com/appuals) - [LinkedIn](https://www.linkedin.com/company/appuals/) - [YouTube](https://www.youtube.com/channel/UCR--2QnA0vYBfqsmSI3pQ9g) [Close](https://appuals.com/fix-microsoft-windows-not-responding/) - [Facebook](https://facebook.com/appuals) - [Twitter](https://twitter.com/appuals) - [LinkedIn](https://www.linkedin.com/company/appuals/) - [YouTube](https://www.youtube.com/channel/UCR--2QnA0vYBfqsmSI3pQ9g) [Close](https://appuals.com/fix-microsoft-windows-not-responding/) [Close](https://appuals.com/fix-microsoft-windows-not-responding/)
Readable Markdown	This problem is often accompanied by various other problems including system instability and other programs freezing and crashing. The error message reads “Microsoft Windows application is not responding. Do you want to end this process?” and the computer will pretty much slow down and become next to impossible to use. ![](https://appuals.com/wp-content/uploads/2019/04/microsoft_windows_not_responding.png) Microsoft Windows not Responding There are plenty of things which can cause this problem and, therefore, there are many methods which are used to resolve the problem successfully. Make sure you follow the instructions laid out in this article closely and you should get rid of this problem in no time\! ## What Causes the ‘Microsoft Windows not Responding Error’? The most common causes for this serious problem are listed below. Make sure you check out the list as identifying the correct cause for the problem is the first step in resolving it completely. - Old and outdated Intel Chipset and Rapid Storage drivers are a major cause of this problem so consider updating them immediately. - Some power options may need to be changed in order to resolve the problem if you are a laptop user. - The Desktop Window Manager process may be misbehaving so make sure you try to restart it using Task Manager. - Some service or a program may be causing the issue so you should consider clean booting to identify it and possibly uninstall it. ### Solution 1: Update Intel Chipset and Rapid Storage Drivers These drivers are core to your processor and the way the operating system works as a whole and you should definitely make sure you have the latest version installed on your computer. Updating these drivers is and easy and efficient way of resolving this serious problem so you should start out your troubleshooting process with this. 1. Click the Start menu button, type in “Device Manager” afterwards, and select it from the list of available results by simply clicking the first one. You can also tap the *Windows Key + R key combo* in order to bring up the Run dialog box. Type in “devmgmt.msc” in the dialog box and click OK in order to run it. ![](https://appuals.com/wp-content/uploads/2019/04/devmgmt.jpg) Running Device Manager 1. Since it’s the video card driver you want to update on your computer, expand the System devices section, right click on your Intel Chipset device and choose Uninstall device. Also, expand the Storage controllers section, locate the Intel Rapid Storage Technology (RST) driver, right-click on it, and choose Uninstall device. ![](https://appuals.com/wp-content/uploads/2019/04/inter_chipset_driver_uninstall.png) Uninstalling the Intel Chipset drivers 1. Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete. 2. Look for your RST driver by visiting [this link](https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://downloadcenter.intel.com/download/28992?v=t). Chipset drivers are available via [this link](https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://corpredirect.intel.com/Redirector/404Redirector.aspx?404;https://downloadcenter.intel.com/product/1145/Intel-Chipset-Software-Installation-Utility). Make sure you choose your operating system accordingly. ![](https://appuals.com/wp-content/uploads/2019/04/intel_chipset_driver_download.png) Downloading the correct Intel Chipset driver 1. A list of all available drivers should appear. Make sure to select the most recent entry, click on its name and the Download button afterward. Save it to your computer, open it, and *follow the instructions on-screen* in order to install it. Check to see if the Microsoft Windows is not responding problem still appears. ### Solution 2: Change some Power Management Settings Managing the power settings was successful enough for plenty of users so make sure you follow the steps below in order to try to resolve the problem. These methods are applicable only to laptop users. 1. Right-click on the battery icon located in the system tray and click on Power Options. If you are not using Windows 10, click on the Start menu and search for Control Panel. Change the *View by* option to Large icons and click on the Power Options. ![](https://appuals.com/wp-content/uploads/2019/04/power-options-control-panel.jpg) Power Options in Control Panel 1. Choose the power plan you are currently using (usually Balanced or Power saver) and click on the Change plan settings In the new window which opens, click on Change advanced power settings. 2. In this window, click the small plus button next to the Hard disk entry on the list in order to expand it. Check to see if the AHCI Link Power Management – HIPM/DIPM and AHCI Link Power Management – Adaptive options are available under Hard disk. If it is, skip to Step 8 in this Solution. If they’re not available, follow the steps below. ![](https://appuals.com/wp-content/uploads/2019/04/ahci_link_power_management.png) Turn on AHCI Link Power Management – HIPM/DIPM 1. Search for “Command Prompt” either right in the Start menu or by tapping the search button right next to it. Right-click on the first result which appears at the top and select the “Run as administrator” option. ![](https://appuals.com/wp-content/uploads/2019/04/cmd_admin-1.jpg) Running CMD as an administrator 1. Users who are using an older version of Windows can use the Windows Logo Key + R key combination in order to bring up the Run dialog box. Type in “cmd” in the box and use the Ctrl + Shift + Enter key combination in order to run Command Prompt as an administrator. 2. Copy and paste the command shown below and make sure you click the Enter key on your keyboard. ``` powercfg -attributes SUB_DISK 0b2d69d7-a2a1-449c-9680-f91c70521c60 -ATTRIB_HIDE powercfg -attributes SUB_DISK dab60367-53fe-4fbc-825e-521d069d2456 -ATTRIB_HIDE ``` 1. Reopen the Power Options entry. 2. Under Hard Disk, expand the AHCI Link Power Management – HIPM/DIPM entry and choose Active from the drop-down list for both On battery and Plugged in. 3. Expand the AHCI Link Power Management – Adaptive entry and choose 0 ms for both On battery and Plugged in. 4. Click the small plus button next to the PCI Express entry on the list in order to expand it. Do the same for the Link State Power Management Change the Setting option to Off by clicking on it. ![](https://appuals.com/wp-content/uploads/2019/04/pci_express_power_options.png) Disabling Link State Power Management in Power Options \>\> PCI Express 1. Check to see if the problem still persists\! ### Solution 3: Use Clean Boot Clean booting in order to successfully detect a service or a process which starts up with your computer is definitely the number one solution and you should definitely try it out. 1. Use the Windows + R key combination on your keyboard. In the Run dialog box type MSCONFIG and click OK. 2. Click on the Boot tab and uncheck the Safe Boot option (if checked). ![](https://appuals.com/wp-content/uploads/2019/04/msconfig-run.jpg) Running MSCONFIG 1. Under the General tab in the same window, click to select the Selective startup option, and then click to clear the Load startup items check box to make sure it’s not checked. 2. Under the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. ![](https://appuals.com/wp-content/uploads/2019/04/disable-all-services.jpg) Disable all non-Microsoft services 1. On the Startup tab, click Open Task Manager. In the Task Manager window under the Startup tab, right click on each startup item which are enabled and select Disable. ![](https://appuals.com/wp-content/uploads/2019/04/disable-startup-items.jpg) Disabling all startup items in Task Manager 1. After this, you will need to perform some of the most boring processes and that is enabling the Startup items one by one and restarting your computer. After that, you need to check whether the problem appears again. You will need to repeat the same process even for the Services which you have disabled in Step 4. 2. Once you locate the problematic startup item or service, you can undertake action in order to solve the problem. If it is a program, you can reinstall it or repair it. If it is a service, you can disable it, etc. ### Solution 4: End the Desktop Manager Process Restarting this service might resolve the problem easily. If the process malfunctioned, restarting it might resolve it in no time. 1. Use the *Ctrl + Shift + Esc key combination* by pressing the keys in the same time to open the Task Manager utility. 2. Alternatively, you can use the *Ctrl + Alt + Del key combination* and select Task Manager from the popup blue screen which will appear with several options. You can also search for it in the Start menu. ![](https://appuals.com/wp-content/uploads/2019/04/ctrl-alt-del-task-manager-1.png) Opening Task Manager 1. Click on More details at the bottom left part of the window in order to expand Task Manager and search for the Desktop Window Manager It should be located right under Windows processes. Select it and choose the End task option from the lower right part of the window. ![](https://appuals.com/wp-content/uploads/2019/04/desktop_window_manager_end_task.png) Ending the Desktop Window Manager process in Task Manager 1. Check to see if the problem still appears. ABOUT THE AUTHOR [![Photo of Kevin Arrows](https://secure.gravatar.com/avatar/3dd82afb19c904b2f307c09e5f22f55423ca0860e3063a16716f2eff635bf5f6?s=180&d=mm&r=g)](https://appuals.com/author/admin/) [Kevin Arrows](https://appuals.com/author/admin/) Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
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