🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 154 (from laksa052)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa154.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://ag.ny.gov/resources/individuals/consumer-issues\')), getAhrefsUnparsedNoserviceFromURL(\'https://ag.ny.gov/resources/individuals/consumer-issues\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues","crawl_time":1774717049,"first_indexed_time":1680224665,"http_code":200,"src_unparsed":"gov,ny!ag,\/resources\/individuals\/consumer-issues s443","src_root_hash":"11014937842220595954","history_drop_reason":null,"meta_title":"Consumer Issues | New York State Attorney General","meta_descriptions":["Consumer Issues The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We"],"attrs_boilerpipe_text":"Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197?\nSome Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities. \nNotable actions\nInformation about student debt relief companies \nMany consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans.  Consumers can apply for these programs themselves for free.\nInformation about the Northern Leasing Systems lawsuit\nThe OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case.\nResources\nMarch 20, 2026\nMarch 20, 2026\nMarch 17, 2026\nMarch 16, 2026\nConsumer Frauds Bureau\nThe Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies.\nBureau of Internet & Technology\nThe Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech.","attrs_markdown":"[Skip to main content](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues#main-content)\n\nOffice of the New York State Attorney General\n\n- [Translate]()\n  - [English](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [العربية](https:\/\/ar.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [বাঙালি](https:\/\/bn.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [中文](https:\/\/zh.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Français](https:\/\/fr.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Kreyòl Ayisyen](https:\/\/ht.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Italiano](https:\/\/it.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [한국어](https:\/\/ko.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Polski](https:\/\/pl.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Русский](https:\/\/ru.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Español](https:\/\/es.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [اردو](https:\/\/ur.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [יידיש](https:\/\/yi.ag.ny.gov\/resources\/individuals\/consumer-issues)\n\n- [Accessibility](https:\/\/ag.ny.gov\/accessibility-policy)\n\n[![Home](https:\/\/ag.ny.gov\/themes\/composer\/oag\/images\/logo.svg) Letitia James New York State Attorney General](https:\/\/ag.ny.gov\/ \"Home\")\n\n## How can we help you?\n- I Want To...\n  - [Appeal a background check](https:\/\/ag.ny.gov\/i-want\/appeal-background-check)\n  - [Apply for a Job\/Internship](https:\/\/ag.ny.gov\/job-postings \"Apply for Job\/Internship\")\n  - [Do Business with the OAG](https:\/\/ag.ny.gov\/resources\/organizations\/contract-procurement-opportunities \"Do Business with the OAG\")\n  - [File a Complaint](https:\/\/ag.ny.gov\/file-complaint \"File a Complaint\")\n  - [Find Legal Services](https:\/\/ag.ny.gov\/i-want\/find-legal-services \"Find Legal Services\")\n  - [Know My Rights](https:\/\/ag.ny.gov\/i-want\/know-my-rights \"Know My Rights\")\n  - [Make a FOIL Request](https:\/\/ag.ny.gov\/i-want\/make-foil-request \"Make a FOIL Request\")\n  - [Register\/Submit a Filing](https:\/\/ag.ny.gov\/i-want\/registersubmit-filing \"Register\/Submit a Filing\")\n  - [Report a Data Breach](https:\/\/ag.ny.gov\/resources\/organizations\/data-breach-reporting \"Report a Data Breach\")\n  - [Request a Publication](https:\/\/ag.ny.gov\/publication-order-form \"Request a Publication\")\n  - [Serve Papers on OAG](https:\/\/ag.ny.gov\/service-oag \"Serve Papers on OAG\")\n  - [Use the student ePayment portal](https:\/\/ag.ny.gov\/e-payment-portal)\n  - [Use the Whistleblower Portal](https:\/\/ag.ny.gov\/i-want\/use-whistleblower-portal)\n\n## Main navigation\n- About\n  - [About the Office](https:\/\/ag.ny.gov\/about\/about-office)\n  - [Employment Opportunities](https:\/\/ag.ny.gov\/job-postings)\n  - [Meet Letitia James](https:\/\/ag.ny.gov\/about\/meet-letitia-james)\n  - [Year in Review](https:\/\/ag.ny.gov\/about\/year-review)\n- Resources\n  - Individuals\n    - [Car & Auto](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto)\n    - [Charities & Nonprofits](https:\/\/ag.ny.gov\/resources\/individuals\/charities-nonprofits)\n    - [Civil Rights](https:\/\/ag.ny.gov\/resources\/individuals\/civil-rights)\n    - [Consumer Issues](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues)\n    - [Credit, Debt, & Lending](https:\/\/ag.ny.gov\/resources\/individuals\/credit-debt-lending)\n    - [Education & Students](https:\/\/ag.ny.gov\/resources\/individuals\/education-students)\n    - [Environmental Issues](https:\/\/ag.ny.gov\/resources\/individuals\/environmental-issues)\n    - [Health Care & Insurance](https:\/\/ag.ny.gov\/resources\/individuals\/health-care-insurance)\n    - [Immigrants' Rights](https:\/\/ag.ny.gov\/resources\/individuals\/immigrants-rights)\n    - [Investing & Finance](https:\/\/ag.ny.gov\/resources\/individuals\/investing-finance)\n    - [Policing Issues](https:\/\/ag.ny.gov\/resources\/individuals\/policing-issues)\n    - [Tenants & Homeowners](https:\/\/ag.ny.gov\/resources\/individuals\/tenants-homeowners)\n    - [Voting Rights](https:\/\/ag.ny.gov\/individuals\/voting-rights)\n    - [Workers' Rights](https:\/\/ag.ny.gov\/resources\/individuals\/workers-rights)\n  - Government & Organizations\n    - [Business Guidance](https:\/\/ag.ny.gov\/resources\/government-organizations\/business-guidance)\n    - [Charities, Nonprofits & Fundraisers](https:\/\/ag.ny.gov\/resources\/government-organizations\/charities-nonprofits-fundraisers)\n    - [Contract & Procurement Opportunities](https:\/\/ag.ny.gov\/resources\/organizations\/contract-procurement-opportunities)\n    - [Data Breach Reporting](https:\/\/ag.ny.gov\/resources\/organizations\/data-breach-reporting)\n    - [Franchise Regulation](https:\/\/ag.ny.gov\/resources\/government-organizations\/franchise-regulation)\n    - [Investments, Registration & Regulation](https:\/\/ag.ny.gov\/resources\/government-organizations\/investments-registration-regulation)\n    - [Law Enforcement Guidance](https:\/\/ag.ny.gov\/resources\/government-organizations\/law-enforcement-guidance)\n    - [New York Voting Rights Act](https:\/\/ag.ny.gov\/resources\/organizations\/new-york-voting-rights-act)\n    - [Outreach Presentations](https:\/\/ag.ny.gov\/resources\/organizations\/outreach-presentations)\n    - [Real Estate Regulation](https:\/\/ag.ny.gov\/resources\/government-organizations\/real-estate-regulation)\n    - [Social Media Terms of Service Reporting](https:\/\/ag.ny.gov\/resources\/organizations\/social-media-tos-reporting)\n- Libraries & Documents\n  - [Advocacy and Enforcement Actions](https:\/\/ag.ny.gov\/libraries-documents\/advocacy-and-enforcement-actions)\n  - [Charities Registry Search](https:\/\/charities-search.ag.ny.gov\/RegistrySearch)\n  - [Charities Transaction Search](https:\/\/charities-search.ag.ny.gov\/Transactions)\n  - [Guidance](https:\/\/ag.ny.gov\/guidance)\n  - [Offering Plan Database](https:\/\/ag.ny.gov\/libraries-documents\/offering-plan-database)\n  - [Opinions](https:\/\/ag.ny.gov\/libraries-documents\/opinions)\n  - [Publications](https:\/\/ag.ny.gov\/libraries-documents\/publications)\n  - [Real Estate Policy Memoranda Search](https:\/\/ag.ny.gov\/libraries-documents\/real-estate-policy-memoranda-search)\n  - [Regulatory Documents](https:\/\/ag.ny.gov\/libraries-documents\/regulatory-documents)\n  - [Reports](https:\/\/ag.ny.gov\/libraries-documents\/reports)\n- News & Media\n  - [Press Releases](https:\/\/ag.ny.gov\/press-releases)\n  - [Livestream](https:\/\/ag.ny.gov\/news-media\/livestream)\n  - [Event Archive](https:\/\/ag.ny.gov\/news-media\/event-archive)\n- [Contact Us](https:\/\/ag.ny.gov\/contact-attorney-general-letitia-james)\n\n## How can we help you?\n- I Want To...\n  - [Appeal a background check](https:\/\/ag.ny.gov\/i-want\/appeal-background-check)\n  - [Apply for a Job\/Internship](https:\/\/ag.ny.gov\/job-postings \"Apply for Job\/Internship\")\n  - [Do Business with the OAG](https:\/\/ag.ny.gov\/resources\/organizations\/contract-procurement-opportunities \"Do Business with the OAG\")\n  - [File a Complaint](https:\/\/ag.ny.gov\/file-complaint \"File a Complaint\")\n  - [Find Legal Services](https:\/\/ag.ny.gov\/i-want\/find-legal-services \"Find Legal Services\")\n  - [Know My Rights](https:\/\/ag.ny.gov\/i-want\/know-my-rights \"Know My Rights\")\n  - [Make a FOIL Request](https:\/\/ag.ny.gov\/i-want\/make-foil-request \"Make a FOIL Request\")\n  - [Register\/Submit a Filing](https:\/\/ag.ny.gov\/i-want\/registersubmit-filing \"Register\/Submit a Filing\")\n  - [Report a Data Breach](https:\/\/ag.ny.gov\/resources\/organizations\/data-breach-reporting \"Report a Data Breach\")\n  - [Request a Publication](https:\/\/ag.ny.gov\/publication-order-form \"Request a Publication\")\n  - [Serve Papers on OAG](https:\/\/ag.ny.gov\/service-oag \"Serve Papers on OAG\")\n  - [Use the student ePayment portal](https:\/\/ag.ny.gov\/e-payment-portal)\n  - [Use the Whistleblower Portal](https:\/\/ag.ny.gov\/i-want\/use-whistleblower-portal)\n\n- [Home](https:\/\/ag.ny.gov\/)\n- Consumer Issues\n\n# Consumer Issues\n![AG James with people smiling](https:\/\/ag.ny.gov\/sites\/default\/files\/styles\/xs_2x\/public\/2022-07\/oag_consumer_issues_1.jpg?itok=iaO8zPme)\n\nThe Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be violating New York laws. If we find that a business is acting illegally, we get remedies for New Yorkers, such as refunds or changes in business practices. Our consumer mediation programs help New Yorkers resolve their problems with businesses and obtain millions of dollars in remedies each year.\n\n[File a complaint](https:\/\/ag.ny.gov\/file-complaint\/consumer)\n\nScroll down for related resources.\n\n#### Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197?\nSome Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities.\n\n### Topics\n[Purchases](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/purchases)\n\n[Immigration services fraud](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/immigration-services-fraud)\n\n[Credit reporting](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/credit-reporting)\n\n[Technology](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/technology)\n\n[Health clubs and gyms](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/health-clubs-gyms)\n\n[Contractors and home maintenance](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/contractors-home-maintenance)\n\n[Price gouging](https:\/\/ag.ny.gov\/coronavirus\/price-gouging-during-covid-19-pandemic)\n\n### Not what you're looking for? Try:\n[Credit and lending](https:\/\/ag.ny.gov\/resources\/individuals\/credit-debt-lending)\n\n[Identity theft](https:\/\/ag.ny.gov\/resources\/individuals\/credit-debt-lending\/identity-theft)\n\n[Lemon law program](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/lemon-law-program)\n\n[Tenants and homeowners](https:\/\/ag.ny.gov\/resources\/individuals\/tenants-homeowners)\n\n## Notable actions\n#### [Information about student debt relief companies](https:\/\/studentaid.gov\/)\nMany consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans. Consumers can apply for these programs themselves for free.\n\n#### [Information about the Northern Leasing Systems lawsuit](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/northern-leasing-systems-lawsuit \"Northern Leasing Systems Lawsuit\")\nThe OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case.\n\n### Resources\n- Press releases\n- Publications\n- Reports\n\nMarch 20, 2026\n\n[La Fiscal General James Notifica a los Neoyorquinos Sobre una Nueva ley Estatal que Exige a las Tiendas Aceptar Pagos en Efectivo](https:\/\/ag.ny.gov\/press-release\/2026\/la-fiscal-general-james-notifica-los-neoyorquinos-sobre-una-nueva-ley-estatal)\n\nMarch 20, 2026\n\n[Attorney General James Notifies New Yorkers About New State Law Requiring Stores to Accept Cash Payments](https:\/\/ag.ny.gov\/press-release\/2026\/attorney-general-james-notifies-new-yorkers-about-new-state-law-requiring-stores)\n\nMarch 17, 2026\n\n[Attorney General James Sues Home Solar Power Company and Lenders for Cheating New Yorkers Out of Hundreds of Millions of Dollars](https:\/\/ag.ny.gov\/press-release\/2026\/attorney-general-james-sues-home-solar-power-company-and-lenders-cheating-new)\n\nMarch 16, 2026\n\n[Attorney General James Leads Bipartisan Coalition Suing Predatory Lender OneMain for Scheme to Trap Consumers in Debt](https:\/\/ag.ny.gov\/press-release\/2026\/attorney-general-james-leads-bipartisan-coalition-suing-predatory-lender-onemain)\n\n[New Car Lemon Law](https:\/\/ag.ny.gov\/publications\/new-car-lemon-law-guide \"New car lemon law\")\n***\n[Used Car Lemon Law](https:\/\/ag.ny.gov\/node\/10095)\n***\n[Wheelchair Lemon Law Guide](https:\/\/ag.ny.gov\/publications\/wheelchair-lemon-law-guide \"Wheelchair lemon law guide\")\n***\n[View all publications](https:\/\/ag.ny.gov\/libraries-documents\/publications#consumertips)\n\nAugust 5, 2024\n\n[Symposium Report on the Next Decade of Artificial Intelligence](https:\/\/ag.ny.gov\/sites\/default\/files\/reports\/oag-aisymposiumreport.pdf)\n\nMay 6, 2021\n\n[Fake Comments: How U.S. Companies & Partisans Hack Democracy to Undermine Your Voice (2021)](https:\/\/ag.ny.gov\/sites\/default\/files\/reports\/oag-fakecommentsreport.pdf)\n\nMarch 29, 2018\n\n[Information Exposed:2017 Data Breaches in New York State](https:\/\/ag.ny.gov\/sites\/default\/files\/reports\/data_breach_report_2017.pdf)\n\nJanuary 28, 2016\n\n[Obstructed View: What’s Blocking New Yorkers from Getting Tickets (2016)](https:\/\/ag.ny.gov\/sites\/default\/files\/reports\/Ticket_Sales_Report.pdf)\n\n### Consumer Frauds Bureau\nThe Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies.\n\n[About the Consumer Frauds Bureau](https:\/\/ag.ny.gov\/about\/about-office\/economic-justice-division#consumer-frauds)\n\n### Bureau of Internet & Technology\nThe Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech.\n\n[About the Bureau of Internet & Technology](https:\/\/ag.ny.gov\/about\/about-office\/economic-justice-division#internet-technology)\n\n## Letitia James\n### New York State Attorney General\n\n![Office of the Attorney General Seal](https:\/\/ag.ny.gov\/themes\/composer\/oag\/images\/oag_seal_white.svg)\n\n## Social Media\n- [![X](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/x.svg)](https:\/\/x.com\/newyorkstateag \"X\")\n- [![Bluesky](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/bluesky-outline4.svg)](https:\/\/bsky.app\/profile\/newyorkstateag.bsky.social \"Bluesky\")\n- [![Instagram](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/instagram.svg)](http:\/\/instagram.com\/newyorkstateag \"Instagram\")\n- [![Facebook](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/facebook.svg)](https:\/\/www.facebook.com\/newyorkstateag \"Facebook\")\n\nContact\n\nOffice of the New York State Attorney General  \n The Capitol  \n Albany NY 12224-0341  \n Phone: [1-800-771-7755](tel:1-800-771-7755)  \n Deaf or hard of hearing: [1-800-788-9898](tel:1-800-788-9898)\n\n## Footer\n- [Statewide Offices](https:\/\/ag.ny.gov\/about\/about-office\/regional-offices \"Statewide Offices\")\n- [Press Releases](https:\/\/ag.ny.gov\/press-releases \"Press Releases\")\n- [File a Complaint](https:\/\/ag.ny.gov\/file-complaint \"File a Complaint\")\n- [Employment Opportunities](https:\/\/ag.ny.gov\/job-postings \"Employment Opportunities\")\n\nCopyright © 2026 — Office of the New York State Attorney General. All Rights Reserved.\n\n## Policy Menu\n- [Privacy Policy](https:\/\/ag.ny.gov\/privacy-policy \"Privacy Policy\")\n- [Disclaimer](https:\/\/ag.ny.gov\/disclaimer \"Disclaimer\")\n- [Accessibility Policy](https:\/\/ag.ny.gov\/accessibility-policy \"Accessibility Policy\")\n\n**We value your privacy**  \n  \nWe use cookies to enhance your browsing experience, improve our content delivery, and analyze our traffic. We do not use cookies for advertising or marketing purposes. By using this website, you consent to our use of cookies. You can learn more about how we collect and use information by reviewing our [privacy policy](https:\/\/ag.ny.gov\/privacy-policy \"https:\/\/ag.ny.gov\/privacy-policy\").\n\nOkay\n\n### [Translation Services](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues)\nThis page is available in other languages\n\n- [Translate]()\n  - [English](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [العربية](https:\/\/ar.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [বাঙালি](https:\/\/bn.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [中文](https:\/\/zh.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Français](https:\/\/fr.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Kreyòl Ayisyen](https:\/\/ht.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Italiano](https:\/\/it.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [한국어](https:\/\/ko.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Polski](https:\/\/pl.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Русский](https:\/\/ru.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [Español](https:\/\/es.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [اردو](https:\/\/ur.ag.ny.gov\/resources\/individuals\/consumer-issues)\n  - [יידיש](https:\/\/yi.ag.ny.gov\/resources\/individuals\/consumer-issues)\n\n- [Accessibility](https:\/\/ag.ny.gov\/accessibility-policy)","attrs_readable_markdown":"#### Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197?\nSome Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities.\n\n## Notable actions\n#### [Information about student debt relief companies](https:\/\/studentaid.gov\/)\nMany consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans. Consumers can apply for these programs themselves for free.\n\n#### [Information about the Northern Leasing Systems lawsuit](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues\/northern-leasing-systems-lawsuit \"Northern Leasing Systems Lawsuit\")\nThe OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case.\n\nResources\n\nMarch 20, 2026\n\nMarch 20, 2026\n\nMarch 17, 2026\n\nMarch 16, 2026\n\n### Consumer Frauds Bureau\nThe Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies.\n\n### Bureau of Internet & Technology\nThe Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech.","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

17 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.6 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://ag.ny.gov/resources/individuals/consumer-issues
Last Crawled	2026-03-28 16:57:29 (17 days ago)
First Indexed	2023-03-31 01:04:25 (3 years ago)
HTTP Status Code	200
Meta Title	Consumer Issues \| New York State Attorney General
Meta Description	Consumer Issues The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We
Meta Canonical	null
Boilerpipe Text	Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197? Some Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities. Notable actions Information about student debt relief companies Many consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans. Consumers can apply for these programs themselves for free. Information about the Northern Leasing Systems lawsuit The OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case. Resources March 20, 2026 March 20, 2026 March 17, 2026 March 16, 2026 Consumer Frauds Bureau The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies. Bureau of Internet & Technology The Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech.
Markdown	[Skip to main content](https://ag.ny.gov/resources/individuals/consumer-issues#main-content) Office of the New York State Attorney General - [Translate]() - [English](https://ag.ny.gov/resources/individuals/consumer-issues) - [العربية](https://ar.ag.ny.gov/resources/individuals/consumer-issues) - [বাঙালি](https://bn.ag.ny.gov/resources/individuals/consumer-issues) - [中文](https://zh.ag.ny.gov/resources/individuals/consumer-issues) - [Français](https://fr.ag.ny.gov/resources/individuals/consumer-issues) - [Kreyòl Ayisyen](https://ht.ag.ny.gov/resources/individuals/consumer-issues) - [Italiano](https://it.ag.ny.gov/resources/individuals/consumer-issues) - [한국어](https://ko.ag.ny.gov/resources/individuals/consumer-issues) - [Polski](https://pl.ag.ny.gov/resources/individuals/consumer-issues) - [Русский](https://ru.ag.ny.gov/resources/individuals/consumer-issues) - [Español](https://es.ag.ny.gov/resources/individuals/consumer-issues) - [اردو](https://ur.ag.ny.gov/resources/individuals/consumer-issues) - [יידיש](https://yi.ag.ny.gov/resources/individuals/consumer-issues) - [Accessibility](https://ag.ny.gov/accessibility-policy) [![Home](https://ag.ny.gov/themes/composer/oag/images/logo.svg) Letitia James New York State Attorney General](https://ag.ny.gov/ "Home") ## How can we help you? - I Want To... - [Appeal a background check](https://ag.ny.gov/i-want/appeal-background-check) - [Apply for a Job/Internship](https://ag.ny.gov/job-postings "Apply for Job/Internship") - [Do Business with the OAG](https://ag.ny.gov/resources/organizations/contract-procurement-opportunities "Do Business with the OAG") - [File a Complaint](https://ag.ny.gov/file-complaint "File a Complaint") - [Find Legal Services](https://ag.ny.gov/i-want/find-legal-services "Find Legal Services") - [Know My Rights](https://ag.ny.gov/i-want/know-my-rights "Know My Rights") - [Make a FOIL Request](https://ag.ny.gov/i-want/make-foil-request "Make a FOIL Request") - [Register/Submit a Filing](https://ag.ny.gov/i-want/registersubmit-filing "Register/Submit a Filing") - [Report a Data Breach](https://ag.ny.gov/resources/organizations/data-breach-reporting "Report a Data Breach") - [Request a Publication](https://ag.ny.gov/publication-order-form "Request a Publication") - [Serve Papers on OAG](https://ag.ny.gov/service-oag "Serve Papers on OAG") - [Use the student ePayment portal](https://ag.ny.gov/e-payment-portal) - [Use the Whistleblower Portal](https://ag.ny.gov/i-want/use-whistleblower-portal) ## Main navigation - About - [About the Office](https://ag.ny.gov/about/about-office) - [Employment Opportunities](https://ag.ny.gov/job-postings) - [Meet Letitia James](https://ag.ny.gov/about/meet-letitia-james) - [Year in Review](https://ag.ny.gov/about/year-review) - Resources - Individuals - [Car & Auto](https://ag.ny.gov/resources/individuals/car-auto) - [Charities & Nonprofits](https://ag.ny.gov/resources/individuals/charities-nonprofits) - [Civil Rights](https://ag.ny.gov/resources/individuals/civil-rights) - [Consumer Issues](https://ag.ny.gov/resources/individuals/consumer-issues) - [Credit, Debt, & Lending](https://ag.ny.gov/resources/individuals/credit-debt-lending) - [Education & Students](https://ag.ny.gov/resources/individuals/education-students) - [Environmental Issues](https://ag.ny.gov/resources/individuals/environmental-issues) - [Health Care & Insurance](https://ag.ny.gov/resources/individuals/health-care-insurance) - [Immigrants' Rights](https://ag.ny.gov/resources/individuals/immigrants-rights) - [Investing & Finance](https://ag.ny.gov/resources/individuals/investing-finance) - [Policing Issues](https://ag.ny.gov/resources/individuals/policing-issues) - [Tenants & Homeowners](https://ag.ny.gov/resources/individuals/tenants-homeowners) - [Voting Rights](https://ag.ny.gov/individuals/voting-rights) - [Workers' Rights](https://ag.ny.gov/resources/individuals/workers-rights) - Government & Organizations - [Business Guidance](https://ag.ny.gov/resources/government-organizations/business-guidance) - [Charities, Nonprofits & Fundraisers](https://ag.ny.gov/resources/government-organizations/charities-nonprofits-fundraisers) - [Contract & Procurement Opportunities](https://ag.ny.gov/resources/organizations/contract-procurement-opportunities) - [Data Breach Reporting](https://ag.ny.gov/resources/organizations/data-breach-reporting) - [Franchise Regulation](https://ag.ny.gov/resources/government-organizations/franchise-regulation) - [Investments, Registration & Regulation](https://ag.ny.gov/resources/government-organizations/investments-registration-regulation) - [Law Enforcement Guidance](https://ag.ny.gov/resources/government-organizations/law-enforcement-guidance) - [New York Voting Rights Act](https://ag.ny.gov/resources/organizations/new-york-voting-rights-act) - [Outreach Presentations](https://ag.ny.gov/resources/organizations/outreach-presentations) - [Real Estate Regulation](https://ag.ny.gov/resources/government-organizations/real-estate-regulation) - [Social Media Terms of Service Reporting](https://ag.ny.gov/resources/organizations/social-media-tos-reporting) - Libraries & Documents - [Advocacy and Enforcement Actions](https://ag.ny.gov/libraries-documents/advocacy-and-enforcement-actions) - [Charities Registry Search](https://charities-search.ag.ny.gov/RegistrySearch) - [Charities Transaction Search](https://charities-search.ag.ny.gov/Transactions) - [Guidance](https://ag.ny.gov/guidance) - [Offering Plan Database](https://ag.ny.gov/libraries-documents/offering-plan-database) - [Opinions](https://ag.ny.gov/libraries-documents/opinions) - [Publications](https://ag.ny.gov/libraries-documents/publications) - [Real Estate Policy Memoranda Search](https://ag.ny.gov/libraries-documents/real-estate-policy-memoranda-search) - [Regulatory Documents](https://ag.ny.gov/libraries-documents/regulatory-documents) - [Reports](https://ag.ny.gov/libraries-documents/reports) - News & Media - [Press Releases](https://ag.ny.gov/press-releases) - [Livestream](https://ag.ny.gov/news-media/livestream) - [Event Archive](https://ag.ny.gov/news-media/event-archive) - [Contact Us](https://ag.ny.gov/contact-attorney-general-letitia-james) ## How can we help you? - I Want To... - [Appeal a background check](https://ag.ny.gov/i-want/appeal-background-check) - [Apply for a Job/Internship](https://ag.ny.gov/job-postings "Apply for Job/Internship") - [Do Business with the OAG](https://ag.ny.gov/resources/organizations/contract-procurement-opportunities "Do Business with the OAG") - [File a Complaint](https://ag.ny.gov/file-complaint "File a Complaint") - [Find Legal Services](https://ag.ny.gov/i-want/find-legal-services "Find Legal Services") - [Know My Rights](https://ag.ny.gov/i-want/know-my-rights "Know My Rights") - [Make a FOIL Request](https://ag.ny.gov/i-want/make-foil-request "Make a FOIL Request") - [Register/Submit a Filing](https://ag.ny.gov/i-want/registersubmit-filing "Register/Submit a Filing") - [Report a Data Breach](https://ag.ny.gov/resources/organizations/data-breach-reporting "Report a Data Breach") - [Request a Publication](https://ag.ny.gov/publication-order-form "Request a Publication") - [Serve Papers on OAG](https://ag.ny.gov/service-oag "Serve Papers on OAG") - [Use the student ePayment portal](https://ag.ny.gov/e-payment-portal) - [Use the Whistleblower Portal](https://ag.ny.gov/i-want/use-whistleblower-portal) - [Home](https://ag.ny.gov/) - Consumer Issues # Consumer Issues ![AG James with people smiling](https://ag.ny.gov/sites/default/files/styles/xs_2x/public/2022-07/oag_consumer_issues_1.jpg?itok=iaO8zPme) The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be violating New York laws. If we find that a business is acting illegally, we get remedies for New Yorkers, such as refunds or changes in business practices. Our consumer mediation programs help New Yorkers resolve their problems with businesses and obtain millions of dollars in remedies each year. [File a complaint](https://ag.ny.gov/file-complaint/consumer) Scroll down for related resources. #### Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197? Some Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities. ### Topics [Purchases](https://ag.ny.gov/resources/individuals/consumer-issues/purchases) [Immigration services fraud](https://ag.ny.gov/resources/individuals/consumer-issues/immigration-services-fraud) [Credit reporting](https://ag.ny.gov/resources/individuals/consumer-issues/credit-reporting) [Technology](https://ag.ny.gov/resources/individuals/consumer-issues/technology) [Health clubs and gyms](https://ag.ny.gov/resources/individuals/consumer-issues/health-clubs-gyms) [Contractors and home maintenance](https://ag.ny.gov/resources/individuals/consumer-issues/contractors-home-maintenance) [Price gouging](https://ag.ny.gov/coronavirus/price-gouging-during-covid-19-pandemic) ### Not what you're looking for? Try: [Credit and lending](https://ag.ny.gov/resources/individuals/credit-debt-lending) [Identity theft](https://ag.ny.gov/resources/individuals/credit-debt-lending/identity-theft) [Lemon law program](https://ag.ny.gov/resources/individuals/car-auto/lemon-law-program) [Tenants and homeowners](https://ag.ny.gov/resources/individuals/tenants-homeowners) ## Notable actions #### [Information about student debt relief companies](https://studentaid.gov/) Many consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans. Consumers can apply for these programs themselves for free. #### [Information about the Northern Leasing Systems lawsuit](https://ag.ny.gov/resources/individuals/consumer-issues/northern-leasing-systems-lawsuit "Northern Leasing Systems Lawsuit") The OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case. ### Resources - Press releases - Publications - Reports March 20, 2026 [La Fiscal General James Notifica a los Neoyorquinos Sobre una Nueva ley Estatal que Exige a las Tiendas Aceptar Pagos en Efectivo](https://ag.ny.gov/press-release/2026/la-fiscal-general-james-notifica-los-neoyorquinos-sobre-una-nueva-ley-estatal) March 20, 2026 [Attorney General James Notifies New Yorkers About New State Law Requiring Stores to Accept Cash Payments](https://ag.ny.gov/press-release/2026/attorney-general-james-notifies-new-yorkers-about-new-state-law-requiring-stores) March 17, 2026 [Attorney General James Sues Home Solar Power Company and Lenders for Cheating New Yorkers Out of Hundreds of Millions of Dollars](https://ag.ny.gov/press-release/2026/attorney-general-james-sues-home-solar-power-company-and-lenders-cheating-new) March 16, 2026 [Attorney General James Leads Bipartisan Coalition Suing Predatory Lender OneMain for Scheme to Trap Consumers in Debt](https://ag.ny.gov/press-release/2026/attorney-general-james-leads-bipartisan-coalition-suing-predatory-lender-onemain) [New Car Lemon Law](https://ag.ny.gov/publications/new-car-lemon-law-guide "New car lemon law") * [Used Car Lemon Law](https://ag.ny.gov/node/10095) * [Wheelchair Lemon Law Guide](https://ag.ny.gov/publications/wheelchair-lemon-law-guide "Wheelchair lemon law guide") * [View all publications](https://ag.ny.gov/libraries-documents/publications#consumertips) August 5, 2024 [Symposium Report on the Next Decade of Artificial Intelligence](https://ag.ny.gov/sites/default/files/reports/oag-aisymposiumreport.pdf) May 6, 2021 [Fake Comments: How U.S. Companies & Partisans Hack Democracy to Undermine Your Voice (2021)](https://ag.ny.gov/sites/default/files/reports/oag-fakecommentsreport.pdf) March 29, 2018 [Information Exposed:2017 Data Breaches in New York State](https://ag.ny.gov/sites/default/files/reports/data_breach_report_2017.pdf) January 28, 2016 [Obstructed View: What’s Blocking New Yorkers from Getting Tickets (2016)](https://ag.ny.gov/sites/default/files/reports/Ticket_Sales_Report.pdf) ### Consumer Frauds Bureau The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies. [About the Consumer Frauds Bureau](https://ag.ny.gov/about/about-office/economic-justice-division#consumer-frauds) ### Bureau of Internet & Technology The Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech. [About the Bureau of Internet & Technology](https://ag.ny.gov/about/about-office/economic-justice-division#internet-technology) ## Letitia James ### New York State Attorney General ![Office of the Attorney General Seal](https://ag.ny.gov/themes/composer/oag/images/oag_seal_white.svg) ## Social Media - [![X](https://ag.ny.gov/sites/default/files/social/x.svg)](https://x.com/newyorkstateag "X") - [![Bluesky](https://ag.ny.gov/sites/default/files/social/bluesky-outline4.svg)](https://bsky.app/profile/newyorkstateag.bsky.social "Bluesky") - [![Instagram](https://ag.ny.gov/sites/default/files/social/instagram.svg)](http://instagram.com/newyorkstateag "Instagram") - [![Facebook](https://ag.ny.gov/sites/default/files/social/facebook.svg)](https://www.facebook.com/newyorkstateag "Facebook") Contact Office of the New York State Attorney General The Capitol Albany NY 12224-0341 Phone: [1-800-771-7755](tel:1-800-771-7755) Deaf or hard of hearing: [1-800-788-9898](tel:1-800-788-9898) ## Footer - [Statewide Offices](https://ag.ny.gov/about/about-office/regional-offices "Statewide Offices") - [Press Releases](https://ag.ny.gov/press-releases "Press Releases") - [File a Complaint](https://ag.ny.gov/file-complaint "File a Complaint") - [Employment Opportunities](https://ag.ny.gov/job-postings "Employment Opportunities") Copyright © 2026 — Office of the New York State Attorney General. All Rights Reserved. ## Policy Menu - [Privacy Policy](https://ag.ny.gov/privacy-policy "Privacy Policy") - [Disclaimer](https://ag.ny.gov/disclaimer "Disclaimer") - [Accessibility Policy](https://ag.ny.gov/accessibility-policy "Accessibility Policy") We value your privacy** We use cookies to enhance your browsing experience, improve our content delivery, and analyze our traffic. We do not use cookies for advertising or marketing purposes. By using this website, you consent to our use of cookies. You can learn more about how we collect and use information by reviewing our [privacy policy](https://ag.ny.gov/privacy-policy "https://ag.ny.gov/privacy-policy"). Okay ### [Translation Services](https://ag.ny.gov/resources/individuals/consumer-issues) This page is available in other languages - [Translate]() - [English](https://ag.ny.gov/resources/individuals/consumer-issues) - [العربية](https://ar.ag.ny.gov/resources/individuals/consumer-issues) - [বাঙালি](https://bn.ag.ny.gov/resources/individuals/consumer-issues) - [中文](https://zh.ag.ny.gov/resources/individuals/consumer-issues) - [Français](https://fr.ag.ny.gov/resources/individuals/consumer-issues) - [Kreyòl Ayisyen](https://ht.ag.ny.gov/resources/individuals/consumer-issues) - [Italiano](https://it.ag.ny.gov/resources/individuals/consumer-issues) - [한국어](https://ko.ag.ny.gov/resources/individuals/consumer-issues) - [Polski](https://pl.ag.ny.gov/resources/individuals/consumer-issues) - [Русский](https://ru.ag.ny.gov/resources/individuals/consumer-issues) - [Español](https://es.ag.ny.gov/resources/individuals/consumer-issues) - [اردو](https://ur.ag.ny.gov/resources/individuals/consumer-issues) - [יידיש](https://yi.ag.ny.gov/resources/individuals/consumer-issues) - [Accessibility](https://ag.ny.gov/accessibility-policy)
Readable Markdown	#### Did you receive an email from “Google Legal Investigations Support” on March 25, 2026, regarding internal reference number 110346197? Some Google Maps users have received a notice regarding information our office is seeking. Our office is conducting an investigation into the marketing practices of a group of businesses. We are not investigating individual consumers, their location history, or their activities. ## Notable actions #### [Information about student debt relief companies](https://studentaid.gov/) Many consumers have federal student loans issued by the United States Department of Education (DOE). The DOE offers various programs to help consumers with respect to their federal student loans. Consumers can apply for these programs themselves for free. #### [Information about the Northern Leasing Systems lawsuit](https://ag.ny.gov/resources/individuals/consumer-issues/northern-leasing-systems-lawsuit "Northern Leasing Systems Lawsuit") The OAG sued Northern Leasing Systems and its affiliates in 2016 for trapping customers into unfair contracts for credit-card equipment. A court ordered Northern Leasing to cancel all contracts, stop pursuing outstanding debt, and pay restitution to affected customers. Read about the latest developments in the case. Resources March 20, 2026 March 20, 2026 March 17, 2026 March 16, 2026 ### Consumer Frauds Bureau The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers including refunds and changes in behavior. Our consumer mediation program, which handles over 12,500 mediations each year, helps New Yorkers resolve their problems with businesses and obtain refunds or other remedies. ### Bureau of Internet & Technology The Bureau of Internet and Technology (BIT) is committed to protecting consumers and families from new and developing online threats. As a pioneer in this field, the office has brought cutting edge cases and entered important settlements related to a wide range of online and technology issues, including child safety, privacy, deceptive or illegal trade practices, consumer fraud, spyware, spam, discrimination, and free speech.
Shard	154 (laksa)
Root Hash	11014937842220595954
Unparsed URL	gov,ny!ag,/resources/individuals/consumer-issues s443