🕷️ Crawler Inspector

URL Lookup

Direct Parameter Lookup

Raw Queries and Responses

1. Shard Calculation

Query:

Response:

Calculated Shard: 154 (from laksa009)

2. Crawled Status Check

Query:

curl -X POST \
  'http://laksa154.int.ahrefs:8124/' \
  -H 'Content-Type: text/plain' \
  -H 'X-ClickHouse-Database: crawler3' \
  -H 'Authorization: Basic YXBpOg==' \
  -d 'SELECT getAhrefsURLFromUnparsed(src_unparsed) AS found_url, ifNull(toUnixTimestamp(download_stamp), 0) AS crawl_time, ifNull(toUnixTimestamp(props_url_first_seen), 0) AS first_indexed_time, download_http_code AS http_code, src_unparsed AS src_unparsed, src_root_hash AS src_root_hash, history_drop_reason AS history_drop_reason, meta_title AS meta_title, meta_descriptions AS meta_descriptions, attrs_boilerpipe_text AS attrs_boilerpipe_text, attrs_markdown AS attrs_markdown, attrs_readable_markdown AS attrs_readable_markdown, meta_canonical AS meta_canonical FROM crawler3.page_info_local FINAL PREWHERE (src_root_hash, src_unparsed) IN ((getAhrefsRootHashFromUnparsed(getAhrefsUnparsedNoserviceFromURL(\'https://ag.ny.gov/resources/individuals/car-auto/new-car-lemon-law-fact-sheet\')), getAhrefsUnparsedNoserviceFromURL(\'https://ag.ny.gov/resources/individuals/car-auto/new-car-lemon-law-fact-sheet\'))) FORMAT JSONEachRow'

Response:

{"found_url":"https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet","crawl_time":1774710627,"first_indexed_time":1697552978,"http_code":200,"src_unparsed":"gov,ny!ag,\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet s443","src_root_hash":"11014937842220595954","history_drop_reason":null,"meta_title":"New-car lemon law: fact sheet | New York State Attorney General","meta_descriptions":["New-car lemon law: fact sheet Lemon law program If you bought or leased a car that turned out to be defective (a \"lemon\"), the New York State New Car Lemon Law"],"attrs_boilerpipe_text":"If you bought or leased a car that turned out to be defective (a \"lemon\"), the New York State New Car Lemon Law provides a legal remedy for you. The law covers new cars and many used cars. \nUnder this law, you may qualify for New York's arbitration program, and may receive a refund or replacement.\nAll \nof the following must be true:\nThe car does not meet the terms of its written warranty.\nYou are unable to resolve the problem directly with the manufacturer or its authorized agent.\nThe manufacturer or agent is unable to repair the car after a reasonable number of tries. \nTo be covered by the law, the car must meet\nall\nof the following conditions:\nAt original delivery, the car must have been covered by a warranty.\nThe car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first).\nIt must have been bought, leased, or transferred in New York state, or presently be registered in the state.\nIt must be used primarily for personal purposes.\nWhat is a \"reasonable\" number of repair attempts by the manufacturer or agent?\nWe have two definitions for a reasonable chance to fix a problem on a new car. The car must meet\neither\nof the following conditions:\nThe problem continues to exist after four or more repair attempts.\nBecause the problem cannot be repaired, the car does not work for a total of 30 or more days. \nAre there exceptions?\nA manufacturer or agent may not be required to provide or replacement in\neither\nof the following situations:\nThe problem does not substantially lower the car's value to you, the consumer. \nThe problem is caused by abuse, neglect, or unauthorized alteration of the car. \nIf my car has a problem, what should I do?\nImmediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days. \nKeep careful records of all complaints, and copies of all work orders, repair bills, and correspondence.\nIf you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943. \nHow do I request arbitration?\nComplete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to \nnyag.lemonlaw@ag.ny.gov\n or send it by regular mail to:\nOffice of the New York State Attorney General\nLemon Law Unit\n28 Liberty Street\nNew York NY 10005","attrs_markdown":"[Skip to main content](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet#main-content)\n\nOffice of the New York State Attorney General\n\n- [Translate]()\n  - [English](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [العربية](https:\/\/ar.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [বাঙালি](https:\/\/bn.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [中文](https:\/\/zh.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Français](https:\/\/fr.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Kreyòl Ayisyen](https:\/\/ht.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Italiano](https:\/\/it.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [한국어](https:\/\/ko.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Polski](https:\/\/pl.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Русский](https:\/\/ru.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Español](https:\/\/es.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [اردو](https:\/\/ur.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [יידיש](https:\/\/yi.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n\n- [Accessibility](https:\/\/ag.ny.gov\/accessibility-policy)\n\n[![Home](https:\/\/ag.ny.gov\/themes\/composer\/oag\/images\/logo.svg) Letitia James New York State Attorney General](https:\/\/ag.ny.gov\/ \"Home\")\n\n## How can we help you?\n- I Want To...\n  - [Appeal a background check](https:\/\/ag.ny.gov\/i-want\/appeal-background-check)\n  - 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[Use the student ePayment portal](https:\/\/ag.ny.gov\/e-payment-portal)\n  - [Use the Whistleblower Portal](https:\/\/ag.ny.gov\/i-want\/use-whistleblower-portal)\n\n## Main navigation\n- About\n  - [About the Office](https:\/\/ag.ny.gov\/about\/about-office)\n  - [Employment Opportunities](https:\/\/ag.ny.gov\/job-postings)\n  - [Meet Letitia James](https:\/\/ag.ny.gov\/about\/meet-letitia-james)\n  - [Year in Review](https:\/\/ag.ny.gov\/about\/year-review)\n- Resources\n  - Individuals\n    - [Car & Auto](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto)\n    - [Charities & Nonprofits](https:\/\/ag.ny.gov\/resources\/individuals\/charities-nonprofits)\n    - [Civil Rights](https:\/\/ag.ny.gov\/resources\/individuals\/civil-rights)\n    - [Consumer Issues](https:\/\/ag.ny.gov\/resources\/individuals\/consumer-issues)\n    - [Credit, Debt, & Lending](https:\/\/ag.ny.gov\/resources\/individuals\/credit-debt-lending)\n    - [Education & Students](https:\/\/ag.ny.gov\/resources\/individuals\/education-students)\n    - 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[Appeal a background check](https:\/\/ag.ny.gov\/i-want\/appeal-background-check)\n  - [Apply for a Job\/Internship](https:\/\/ag.ny.gov\/job-postings \"Apply for Job\/Internship\")\n  - [Do Business with the OAG](https:\/\/ag.ny.gov\/resources\/organizations\/contract-procurement-opportunities \"Do Business with the OAG\")\n  - [File a Complaint](https:\/\/ag.ny.gov\/file-complaint \"File a Complaint\")\n  - [Find Legal Services](https:\/\/ag.ny.gov\/i-want\/find-legal-services \"Find Legal Services\")\n  - [Know My Rights](https:\/\/ag.ny.gov\/i-want\/know-my-rights \"Know My Rights\")\n  - [Make a FOIL Request](https:\/\/ag.ny.gov\/i-want\/make-foil-request \"Make a FOIL Request\")\n  - [Register\/Submit a Filing](https:\/\/ag.ny.gov\/i-want\/registersubmit-filing \"Register\/Submit a Filing\")\n  - [Report a Data Breach](https:\/\/ag.ny.gov\/resources\/organizations\/data-breach-reporting \"Report a Data Breach\")\n  - [Request a Publication](https:\/\/ag.ny.gov\/publication-order-form \"Request a Publication\")\n  - [Serve Papers on OAG](https:\/\/ag.ny.gov\/service-oag \"Serve Papers on OAG\")\n  - [Use the student ePayment portal](https:\/\/ag.ny.gov\/e-payment-portal)\n  - [Use the Whistleblower Portal](https:\/\/ag.ny.gov\/i-want\/use-whistleblower-portal)\n\n- [Home](https:\/\/ag.ny.gov\/)\n- [Car & Auto](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto)\n- New-car Lemon Law: Fact Sheet\n\n# New-car lemon law: fact sheet\n## Lemon law program\n\nIf you bought or leased a car that turned out to be defective (a \"lemon\"), the New York State New Car Lemon Law provides a legal remedy for you. The law covers new cars and many used cars.\n\nUnder this law, you may qualify for New York's arbitration program, and may receive a refund or replacement. **All** of the following must be true:\n\n- The car does not meet the terms of its written warranty.\n- You are unable to resolve the problem directly with the manufacturer or its authorized agent.\n- The manufacturer or agent is unable to repair the car after a reasonable number of tries.\n\nTo be covered by the law, the car must meet **all** of the following conditions:\n\n- At original delivery, the car must have been covered by a warranty.\n- The car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first).\n- It must have been bought, leased, or transferred in New York state, or presently be registered in the state.\n- It must be used primarily for personal purposes.\n#### What is a \"reasonable\" number of repair attempts by the manufacturer or agent?\nWe have two definitions for a reasonable chance to fix a problem on a new car. The car must meet **either** of the following conditions:\n\n- The problem continues to exist after four or more repair attempts.\n- Because the problem cannot be repaired, the car does not work for a total of 30 or more days.\n#### Are there exceptions?\nA manufacturer or agent may not be required to provide or replacement in **either** of the following situations:\n\n- The problem does not substantially lower the car's value to you, the consumer.\n- The problem is caused by abuse, neglect, or unauthorized alteration of the car.\n#### If my car has a problem, what should I do?\n- Immediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days.\n- Keep careful records of all complaints, and copies of all work orders, repair bills, and correspondence.\n- If you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943.\n#### How do I request arbitration?\nComplete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to [nyag.lemonlaw@ag.ny.gov](mailto:nyag.lemonlaw@ag.ny.gov) or send it by regular mail to:\n\nOffice of the New York State Attorney General  \n Lemon Law Unit  \n 28 Liberty Street  \n New York NY 10005\n\n[Request arbitration](https:\/\/ag.ny.gov\/sites\/default\/files\/2025-03\/new_car_lemon_law_2025.pdf)\n\nIf you have questions about your rights under the lemon laws, contact the Attorney General's consumer help line at [1-800-771-7755](tel:800-771-7755).\n\n## Letitia James\n### New York State Attorney General\n\n![Office of the Attorney General Seal](https:\/\/ag.ny.gov\/themes\/composer\/oag\/images\/oag_seal_white.svg)\n\n## Social Media\n- [![X](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/x.svg)](https:\/\/x.com\/newyorkstateag \"X\")\n- [![Bluesky](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/bluesky-outline4.svg)](https:\/\/bsky.app\/profile\/newyorkstateag.bsky.social \"Bluesky\")\n- [![Instagram](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/instagram.svg)](http:\/\/instagram.com\/newyorkstateag \"Instagram\")\n- [![Facebook](https:\/\/ag.ny.gov\/sites\/default\/files\/social\/facebook.svg)](https:\/\/www.facebook.com\/newyorkstateag \"Facebook\")\n\nContact\n\nOffice of the New York State Attorney General  \n The Capitol  \n Albany NY 12224-0341  \n Phone: [1-800-771-7755](tel:1-800-771-7755)  \n Deaf or hard of hearing: [1-800-788-9898](tel:1-800-788-9898)\n\n## Footer\n- [Statewide Offices](https:\/\/ag.ny.gov\/about\/about-office\/regional-offices \"Statewide Offices\")\n- [Press Releases](https:\/\/ag.ny.gov\/press-releases \"Press Releases\")\n- [File a Complaint](https:\/\/ag.ny.gov\/file-complaint \"File a Complaint\")\n- [Employment Opportunities](https:\/\/ag.ny.gov\/job-postings \"Employment Opportunities\")\n\nCopyright © 2026 — Office of the New York State Attorney General. All Rights Reserved.\n\n## Policy Menu\n- [Privacy Policy](https:\/\/ag.ny.gov\/privacy-policy \"Privacy Policy\")\n- [Disclaimer](https:\/\/ag.ny.gov\/disclaimer \"Disclaimer\")\n- [Accessibility Policy](https:\/\/ag.ny.gov\/accessibility-policy \"Accessibility Policy\")\n\n**We value your privacy**  \n  \nWe use cookies to enhance your browsing experience, improve our content delivery, and analyze our traffic. We do not use cookies for advertising or marketing purposes. By using this website, you consent to our use of cookies. You can learn more about how we collect and use information by reviewing our [privacy policy](https:\/\/ag.ny.gov\/privacy-policy \"https:\/\/ag.ny.gov\/privacy-policy\").\n\nOkay\n\n### [Translation Services](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\nThis page is available in other languages\n\n- [Translate]()\n  - [English](https:\/\/ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [العربية](https:\/\/ar.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [বাঙালি](https:\/\/bn.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [中文](https:\/\/zh.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Français](https:\/\/fr.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Kreyòl Ayisyen](https:\/\/ht.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Italiano](https:\/\/it.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [한국어](https:\/\/ko.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Polski](https:\/\/pl.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Русский](https:\/\/ru.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [Español](https:\/\/es.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [اردو](https:\/\/ur.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n  - [יידיש](https:\/\/yi.ag.ny.gov\/resources\/individuals\/car-auto\/new-car-lemon-law-fact-sheet)\n\n- [Accessibility](https:\/\/ag.ny.gov\/accessibility-policy)","attrs_readable_markdown":"If you bought or leased a car that turned out to be defective (a \"lemon\"), the New York State New Car Lemon Law provides a legal remedy for you. The law covers new cars and many used cars.\n\nUnder this law, you may qualify for New York's arbitration program, and may receive a refund or replacement. **All** of the following must be true:\n\n- The car does not meet the terms of its written warranty.\n- You are unable to resolve the problem directly with the manufacturer or its authorized agent.\n- The manufacturer or agent is unable to repair the car after a reasonable number of tries.\n\nTo be covered by the law, the car must meet **all** of the following conditions:\n\n- At original delivery, the car must have been covered by a warranty.\n- The car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first).\n- It must have been bought, leased, or transferred in New York state, or presently be registered in the state.\n- It must be used primarily for personal purposes.\n#### What is a \"reasonable\" number of repair attempts by the manufacturer or agent?\nWe have two definitions for a reasonable chance to fix a problem on a new car. The car must meet **either** of the following conditions:\n\n- The problem continues to exist after four or more repair attempts.\n- Because the problem cannot be repaired, the car does not work for a total of 30 or more days.\n#### Are there exceptions?\nA manufacturer or agent may not be required to provide or replacement in **either** of the following situations:\n\n- The problem does not substantially lower the car's value to you, the consumer.\n- The problem is caused by abuse, neglect, or unauthorized alteration of the car.\n#### If my car has a problem, what should I do?\n- Immediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days.\n- Keep careful records of all complaints, and copies of all work orders, repair bills, and correspondence.\n- If you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943.\n#### How do I request arbitration?\nComplete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to [nyag.lemonlaw@ag.ny.gov](mailto:nyag.lemonlaw@ag.ny.gov) or send it by regular mail to:\n\nOffice of the New York State Attorney General  \n Lemon Law Unit  \n 28 Liberty Street  \n New York NY 10005","meta_canonical":null}

3. Robots.txt Check

Query:

Response:

4. Spam/Ban Check

Query:

Response:

5. Seen Status Check

ℹ️ Skipped - page is already crawled

📄

INDEXABLE

✅

CRAWLED

9 days ago

🤖

ROBOTS ALLOWED

Page Info Filters

Filter	Status	Condition	Details
HTTP status	PASS	`download_http_code = 200`	HTTP 200
Age cutoff	PASS	`download_stamp > now() - 6 MONTH`	0.3 months ago
History drop	PASS	`isNull(history_drop_reason)`	No drop reason
Spam/ban	PASS	`fh_dont_index != 1 AND ml_spam_score = 0`	ml_spam_score=0
Canonical	PASS	`meta_canonical IS NULL OR = '' OR = src_unparsed`	Not set

Page Details

Property	Value
URL	https://ag.ny.gov/resources/individuals/car-auto/new-car-lemon-law-fact-sheet
Last Crawled	2026-03-28 15:10:27 (9 days ago)
First Indexed	2023-10-17 14:29:38 (2 years ago)
HTTP Status Code	200
Meta Title	New-car lemon law: fact sheet \| New York State Attorney General
Meta Description	New-car lemon law: fact sheet Lemon law program If you bought or leased a car that turned out to be defective (a "lemon"), the New York State New Car Lemon Law
Meta Canonical	null
Boilerpipe Text	If you bought or leased a car that turned out to be defective (a "lemon"), the New York State New Car Lemon Law provides a legal remedy for you. The law covers new cars and many used cars. Under this law, you may qualify for New York's arbitration program, and may receive a refund or replacement. All of the following must be true: The car does not meet the terms of its written warranty. You are unable to resolve the problem directly with the manufacturer or its authorized agent. The manufacturer or agent is unable to repair the car after a reasonable number of tries. To be covered by the law, the car must meet all of the following conditions: At original delivery, the car must have been covered by a warranty. The car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first). It must have been bought, leased, or transferred in New York state, or presently be registered in the state. It must be used primarily for personal purposes. What is a "reasonable" number of repair attempts by the manufacturer or agent? We have two definitions for a reasonable chance to fix a problem on a new car. The car must meet either of the following conditions: The problem continues to exist after four or more repair attempts. Because the problem cannot be repaired, the car does not work for a total of 30 or more days. Are there exceptions? A manufacturer or agent may not be required to provide or replacement in either of the following situations: The problem does not substantially lower the car's value to you, the consumer. The problem is caused by abuse, neglect, or unauthorized alteration of the car. If my car has a problem, what should I do? Immediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days. Keep careful records of all complaints, and copies of all work orders, repair bills, and correspondence. If you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943. How do I request arbitration? Complete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to nyag.lemonlaw@ag.ny.gov or send it by regular mail to: Office of the New York State Attorney General Lemon Law Unit 28 Liberty Street New York NY 10005
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The law covers new cars and many used cars. Under this law, you may qualify for New York's arbitration program, and may receive a refund or replacement. All of the following must be true: - The car does not meet the terms of its written warranty. - You are unable to resolve the problem directly with the manufacturer or its authorized agent. - The manufacturer or agent is unable to repair the car after a reasonable number of tries. To be covered by the law, the car must meet all of the following conditions: - At original delivery, the car must have been covered by a warranty. - The car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first). - It must have been bought, leased, or transferred in New York state, or presently be registered in the state. - It must be used primarily for personal purposes. #### What is a "reasonable" number of repair attempts by the manufacturer or agent? We have two definitions for a reasonable chance to fix a problem on a new car. The car must meet either of the following conditions: - The problem continues to exist after four or more repair attempts. - Because the problem cannot be repaired, the car does not work for a total of 30 or more days. #### Are there exceptions? A manufacturer or agent may not be required to provide or replacement in either of the following situations: - The problem does not substantially lower the car's value to you, the consumer. - The problem is caused by abuse, neglect, or unauthorized alteration of the car. #### If my car has a problem, what should I do? - Immediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days. - Keep careful records of all complaints, and copies of all work orders, repair bills, and correspondence. - If you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943. #### How do I request arbitration? Complete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to [nyag.lemonlaw@ag.ny.gov](mailto:nyag.lemonlaw@ag.ny.gov) or send it by regular mail to: Office of the New York State Attorney General Lemon Law Unit 28 Liberty Street New York NY 10005 [Request arbitration](https://ag.ny.gov/sites/default/files/2025-03/new_car_lemon_law_2025.pdf) If you have questions about your rights under the lemon laws, contact the Attorney General's consumer help line at [1-800-771-7755](tel:800-771-7755). ## Letitia James ### New York State Attorney General ![Office of the Attorney General Seal](https://ag.ny.gov/themes/composer/oag/images/oag_seal_white.svg) ## Social Media - [![X](https://ag.ny.gov/sites/default/files/social/x.svg)](https://x.com/newyorkstateag "X") - [![Bluesky](https://ag.ny.gov/sites/default/files/social/bluesky-outline4.svg)](https://bsky.app/profile/newyorkstateag.bsky.social "Bluesky") - [![Instagram](https://ag.ny.gov/sites/default/files/social/instagram.svg)](http://instagram.com/newyorkstateag "Instagram") - [![Facebook](https://ag.ny.gov/sites/default/files/social/facebook.svg)](https://www.facebook.com/newyorkstateag "Facebook") Contact Office of the New York State Attorney General The Capitol Albany NY 12224-0341 Phone: [1-800-771-7755](tel:1-800-771-7755) Deaf or hard of hearing: [1-800-788-9898](tel:1-800-788-9898) ## Footer - [Statewide Offices](https://ag.ny.gov/about/about-office/regional-offices "Statewide Offices") - [Press Releases](https://ag.ny.gov/press-releases "Press Releases") - [File a Complaint](https://ag.ny.gov/file-complaint "File a Complaint") - [Employment Opportunities](https://ag.ny.gov/job-postings "Employment Opportunities") Copyright © 2026 — Office of the New York State Attorney General. 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Readable Markdown	If you bought or leased a car that turned out to be defective (a "lemon"), the New York State New Car Lemon Law provides a legal remedy for you. The law covers new cars and many used cars. Under this law, you may qualify for New York's arbitration program, and may receive a refund or replacement. All of the following must be true: - The car does not meet the terms of its written warranty. - You are unable to resolve the problem directly with the manufacturer or its authorized agent. - The manufacturer or agent is unable to repair the car after a reasonable number of tries. To be covered by the law, the car must meet all of the following conditions: - At original delivery, the car must have been covered by a warranty. - The car must have been bought, leased, or transferred within 18,000 miles or two years from the date of original delivery (whichever came first). - It must have been bought, leased, or transferred in New York state, or presently be registered in the state. - It must be used primarily for personal purposes. #### What is a "reasonable" number of repair attempts by the manufacturer or agent? We have two definitions for a reasonable chance to fix a problem on a new car. The car must meet either of the following conditions: - The problem continues to exist after four or more repair attempts. - Because the problem cannot be repaired, the car does not work for a total of 30 or more days. #### Are there exceptions? A manufacturer or agent may not be required to provide or replacement in either of the following situations: - The problem does not substantially lower the car's value to you, the consumer. - The problem is caused by abuse, neglect, or unauthorized alteration of the car. #### If my car has a problem, what should I do? - Immediately report any defect or condition directly to the manufacturer or its authorized dealer. If you notify the dealer, the dealer must forward written notice to the manufacturer within seven days. - Keep careful records of all complaints, and copies of all work orders, repair bills, and correspondence. - If you have difficulty obtaining repair orders, contact the Department of Motor Vehicles at 518-474-8943. #### How do I request arbitration? Complete the form, providing a brief but complete description of your problem. Answer all questions as accurately as you can, especially those about date and mileage. Email the form to [nyag.lemonlaw@ag.ny.gov](mailto:nyag.lemonlaw@ag.ny.gov) or send it by regular mail to: Office of the New York State Attorney General Lemon Law Unit 28 Liberty Street New York NY 10005
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